# Page 2 | Expensify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Expensify the right Expense Report solution for you? Explore 1308 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/97594/Expensify/reviews

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Expensify

4.5 (1308)

[View alternatives](https://www.capterra.com/p/97594/Expensify/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 15th, 2026

# Page 2 - Reviews of Expensify

## Showing most helpful reviews

Showing 26-50 of 1308 Reviews

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Frequency of Use

Alicia J.  
CUA Driver  
Individual & Family Services  
Used the software for: 1-2 years

### "Expensify is that app that gets the job done"

March 25, 2026

5.0

My overall experience is, I have enjoyed using this app to upload my receipts and expenses on a daily basis with such ease without having to use the old process we had before where we had to email things and wait for feedback on this app. I’m able to see that my stuff has been uploaded and get updates once everything is reviewed so that I know that everything is squared away on my end.

Pros

I like that Expensify is very easy to use. I have enjoyed working with this app to upload my receipts and expenses directly to it so that I can get all of that taken care of in one simple app. I’m able to report all my transactions on a daily basis and get everything squared away. My team enjoy working with this app I am so glad they picked it for our company. It is a very valuable program that any customer would enjoy using. I haven’t ran into any issues at all with it.

Cons

There’s nothing that I really have an issue with at all about Expensify as I said before no issues really I am able to upload and do whatever I need to with the app

Switched from

[Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/)

Because it has a very excellent tracking system that is needed for us to record our day-to-day daily expenses

Review Source

Jess M. S.  
Account Manager  
Higher Education  
Used the software for: 2+ years

### "Expensify - easy money back"

March 2, 2026

5.0

It's the best software I have used for reimbursements (at two different companies). I was honestly so delighted when I found out my current company was using them since I knew how easy it was to use.

Pros

I love Expensify. It's the quickest way for me to get my money back after a big trip. As a salesperson, it can cost me several thousand dollars for a trip, so it is a great peace of mind to know I am getting those funds back right away. I have used other software like Workday, and find Expensify 1000% easier. The best part is its autoscan feature, which allows me to take pictures on my phone throughout my trip and then makes it a lot easier to process them when I get home.

Cons

A few times the auto-scan feature didn't work when scanning receipts on my computer, but I restarted, and it eventually started again.

Switched from

[Workday Financial Management](https://www.capterra.com/p/66909/Workday-Financial-Management/)

I personally used Workday at my last workplace and missed Expensify which I had used before. I switched b/c I switched companies

Review Source

Andrea M.  
Sr. EA  
Sports  
Used the software for: 2+ years

### "Expensify Has Been a Game-Changer for My Expense Management"

July 17, 2025

5.0

What really stands out is how intuitive the interface is. Creating expense reports is straightforward, and the approval workflow keeps everything organized. My accountant loves how clean and detailed the reports are, especially during tax season.

Pros

After using Expensify for over three years, I can honestly say it has transformed how I handle expenses and made my life significantly easier. The app's receipt scanning feature is incredibly accurate - I simply snap a photo and it automatically extracts all the relevant details like merchant, amount, and date. No more digging through pockets full of crumpled receipts or trying to remember what that random charge was for weeks later.

Cons

Training - there doesn't seem to be any training available for onboarding new employees or support for executives.

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

My org did not use Concur so I needed to adjust.

Review Source

JJ

Joe J.  
Systems Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "The most simple and effective expense reporting tool I have used!"

December 22, 2025

5.0

Simple and effective. You can use the drag and drop method of importing receipts or emailing a copy of the receipt to the receipts email address of us the mobile app and snap a pic directly Into the expense report and they all work flawlessly.

Pros

Expensify has a clean, no fuss interface that makes recording expenses and filing for reimbursements a painless and easy process. The change log at the bottom of each report makes it super easy to learn what the expense team is changing post-submittal so you can make sure to set the fields the way they expect and make it an even smoother process to get your money!

Cons

I have been using Expensify for about a year now and have not run into any cons that I can think of for what we use it for. I have used competitors products like SAP Concur and manual spreadsheet methods and find that Expensify is simple and just plain easy to use.

Review Source

Martin L.  
VP Carrier Sales  
Information Technology and Services  
Used the software for: 2+ years

### "Expensify review from Martin"

October 30, 2025

5.0

It is a great tool and simplifies expense reporting. The fact that there is a smartphone application makes it so that you don't have a weekly/monthly wad of receipts that you have to report/track. For me, when travelling, I would say that I lose about 20-30% of my receipts each trip, each month.

Pros

It is extremely convenient to take a picture of your receipt and have Expensify automatically create the expense item for you. It will capture vendor/company, dates, $ amounts, etc. All you need to do is confirm and add customers and reason for expense.

Cons

Sometimes Expensify will duplicate expenses if you aren't patient. If you take a picture or upload a receipt then simultaneously try to manually edit, it will create two duplicate expenses and not accept one of them. I think it would be 'better'' if the users is notified then asked which record is the correct 'duplicate' expense.

Review Source

Thibault M.  
Digital Strategist and AI Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "My long-term go-to for expense management"

February 24, 2026

5.0

I’ve been using Expensify on and off for years, depending on what my employer was using at the time, but for my own business it’s always the default choice. The product is stable, feature-rich, and clearly built by a team that understands real-world expense management. Even though I’m not fully convinced by the new design, the fact that the legacy UI is still accessible keeps the experience smooth and comfortable. Overall, it’s a tool I trust and happily recommend—5 stars from me.

Pros

Expensify has been my go-to expense management tool for years. It’s reliable, powerful, and once everything is set up, it makes tracking expenses and reimbursements almost effortless. I really appreciate how mature the product feels and how well it fits both personal use and business workflows, which is why I always come back to it when I’m running my own business.

Cons

I’m not a big fan of the new user interface. It feels like a step back in clarity and efficiency compared to the previous (“legacy”) design, which I still prefer. Fortunately the legacy UI is still available, but I’d love to see the new design refined so it feels as clean and straightforward as the old one.

Review Source

VR

Verified Reviewer  
User Researcher  
Internet  
Used the software for: 2+ years

### "Expensify makes a mundane task a delightful one"

September 19, 2025

5.0

It's just been so simple and easy to use. It's been a delight to work with for 4 years. I do hope not much gets updated or changed, because it's nearly perfect as it is.

Pros

The best aspect of Expensify is ease of use. In my previous job in academia, I used similar products like Concur (which were just OK) or had to manually download forms, fill them out, and upload and email them. Expensify automates almost all of that process. It's just so simple to drag-and-drop a receipt or invoice and then let Expensify parse the receipt for dates and expense totals. Reports are then generated very very quickly after receipts are parsed and Expensify automatically sends the report to your supervisor (and/or finance). I've been using Expensify for 4 years now, and while I can't speak to the quality of tech support (because I've never needed them!), I can tell you that this is incredibly valuable software that saves a ton of time. I've truly never experienced any issues or bugs. It's 1000% secure and I've never had a problem with it.

Cons

I've never experienced an issue with Expensify. However, a 'nice to have' feature would be cross-account syncing, such that Expensify automatically ports over receipts/invoices for recurring expenses I know my employer will reimburse and then sends the report by itself. That way I wouldn't even have to collect a receipt for a monthly recurring expense or manually tinker in Expensify at all unless the expense is unique.

Review Source

Bilyan B.  
Head of Products  
Information Technology and Services  
Used the software for: 2+ years

### "I love the quick receipt scan - it's saved me so much time"

October 5, 2025

5.0

Pros

The receipt scanning and optical character recognition (OCR) performs rather well. The expense classification is accurate and learns quickly when you add the same vendor a second time. I also find it very easy to have an email forward inbox that can recognize multiple incoming email addresses.

Cons

The duplicate expense detection can get overly aggressive. I have valid expenses in the same amount from the same vendor on the same day that are not duplicates - like airline wifi charges on a longer trip - but they always get flagged.

Review Source

Wayne C.  
Training Manager  
Industrial Automation  
Used the software for: 1-2 years

### "Easy, easy, easy"

March 9, 2026

5.0

Overwhelmingly positive. Compared to manually reconciling receipts this is a no brainer. User interface is super simple through the app.

Pros

Ease of use. Receipt posts to the account, attach the picture, chose a profit center, code it, and I'm done. Takes out so much work on the back end.

Cons

Occasional issues with double posting if I scanned the receipt prior to it posting. I just wait until it posts to upload the receipts now.

Review Source

BA

Bar A.  
Order Management Specialist  
Computer Software  
Used the software for: 6-12 months

### "Streamlined Expense Management with Powerful Integrations"

July 8, 2025

4.0

Overall, my experience with Expensify has been very positive. It significantly reduced the time and manual effort involved in submitting and approving expenses. Once everything was properly set up, the platform ran smoothly and efficiently. It's a great tool for both employees and finance teams, especially in organizations that deal with frequent travel or have a distributed workforce.

Pros

Expensify makes expense reporting and reimbursement incredibly easy. The mobile app is user-friendly and allows for quick receipt scanning, which saves a lot of time.

Cons

The initial setup can be a bit confusing, especially when configuring policies and workflows for multiple teams or departments. Some of the advanced features aren't very intuitive and require a bit of training to use effectively.

Review Source

GD

Gina D.  
Sales  
Public Safety  
Used the software for: 1-2 years

### "Effortless Expenses"

January 30, 2026

5.0

I've had a very positive experience using Expensify for work expenses like travel, shipping, and supplies. It's intuitive and easy to use, even for non-admin users. Receipts upload automatically with instant notification. If you need to manually upload, it is fast and seamless. Expensify saves time, reduces friction, and I highly recommend it for anyone needing a reliable, user-friendly expense tool.

Pros

User-friendly and real-time notifications, automatic receipt capture with notifications, integrates seamlessly with Apple Wallet, time saving and organized.

Cons

New upadted interface takes time to adjust, but I appreciated having the option to switch back since I didn't need to invest time learning it.

Review Source

VR

Verified Reviewer  
Accountant  
Computer Software  
Used the software for: 2+ years

### "Awesome Experience with Expensify!"

December 22, 2025

5.0

Overall, my experience with Expensify has been great. It is a useful and reliable tool for managing expenses efficiently.

Pros

I really appreciated Expensify’s customer support, which was responsive, helpful, and guided me efficiently through any issues I had.

Cons

The platform sometimes has bugs and technical issues that slow down my workflow and can be frustrating to resolve.

Review Source

Chris G.  
consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to use"

January 8, 2026

5.0

Overall, experience has been great. App and desktop work seamlessly together, data transfers over well.

Pros

Great to have the app available when traveling. Data imports to website seamlessly. Notifications when status of reports change or there are issues.

Cons

So far, nothing I have not liked. There can be some small issues with the auto scanning of receipts but nothing that can't be corrected in a few seconds

Review Source

Andrea M.  
Vice President, Instructional Design Services  
E-Learning  
Used the software for: 1-2 years

### "Straightforward Expense Reporting Software"

August 6, 2025

4.0

Overall, I would say my experience with Expensify was very good. When it was first rolled out to us, it was easy to learn how to use without formal training and it was simpler, more intuitive, and more versatile than the system we had used previously.

Pros

I liked the ability to upload receipts in batches. This made the whole expense report process easier. Especially if I had expenses related to more than one client in a period.

Cons

At times, a receipt would not scan accurately and I found it difficult to update the information manually.

Review Source

JT

Jay T.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "Expensify makes expenses no longer a pain"

June 11, 2025

5.0

Getting expensify implemented is quick and easy. If you need help, their concierge gets back to you quickly.

Pros

I like expensify because it is easy to use. I don't have to worry about losing receipts because the software does all the work.

Cons

The only bad part if you have a receipt that gets emailed to you when you forward it to the email account for expensify it does always show up right away in your expensify account.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)

Reason for choosing Expensify

I've used expensify in my last company and I just like how easy it is to use and the non complicated setup.

Review Source

DR

Dana R.  
People and Culture Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A much better experience"

February 9, 2026

5.0

I don't dread doing my expense report. There is so much support available to assist with any confusion or reminders needed to complete the process. I don't feel anxiety like I once did when it was time to submit expense reports.

Pros

The customer support significantly reduced the anxiety I usually feel when handling this type of task. It’s far more practical than the previous program we used. The payment and reimbursement process is also much more efficient, and expense tracking has never been more seamless.

Cons

I cannot think of a thing. Any issues I had were centered around learning something new which can bring about a certain type of anxiety for people who learn differently.

Switched from

[Tallie](https://www.capterra.com/p/140782/Tallie/)

HR made the switch. I can only guess that they saw how much more practical it would be. They were right.

Review Source

SK

Stephanie K.  
Bookkeeper  
Accounting  
Used the software for: 2+ years

### "Easy receipt management for bookkeepers and their clients"

November 23, 2025

5.0

My overall experience with Expensify has been fine. I originally learned about it from a client who used it before working with me. I signed up for an account and then started recommending it to other clients as well.

Pros

I love how easy it is for clients to upload receipts. If I am not sure what a receipt is for, they can code it for me, so that I can enter it properly in their accounting software. It is easy to use for both my clients and myself as a bookkeeper. It is also very affordable for small businesses and offers a lot of features. I only needed the receipt management function, but it offers a lot more.

Cons

I don't have anything that I don't like about Expensify. It works well for what I use it for. I don't use its full capability as far as expense reports goes; I only use it for receipt management, and it works well. My only small complaint is that they email me A LOT. I should unsubscribe from some email lists and haven't.

Review Source

Jens V.  
Sales Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Simple, Smart & Effortless"

February 16, 2026

5.0

What really stands out is how Expensify removes friction from what used to be a tedious process. It just works, and it works well,saving time and headaches every step of the way.

Pros

I’ve been using Expensify for a while now, and I can confidently say it’s one of the most intuitive and user‑friendly expense tools I’ve ever used. What I love the most is that you just have to upload a picture of your receipt and Expensify does the rest. Highly recommended!

Cons

In the beginning it wasn't clear for me to work with the reports. But once you know how to do it, it's easy!

Switched from

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

My Company does the switch for me. And I am very happy with it!

Review Source

Kait N.  
Outreach Representative for the South  
Libraries  
Used the software for: 2+ years

### "Travel & Expense Reporting Made Easy via Expensify Mobile App "

March 5, 2026

5.0

I love the mobile app, it has an easy user interface and allows me to live-capture my receipts in real time.

Pros

The mobile app is extremely easy to use for my expense reports when traveling for work. Given I’m in outside sales and on the road a lot this makes my manager super happy because I’m able to capture my expenses as I go and turn in my final expense reports in a timely manner. I use to be horrible about back tracking to scan receipts and uploading for approval. The app eliminated this barrier for me and now I don’t mind doing my expense reports.

Cons

Sometimes it’s hard to find receipts that haven’t been auto tagged to a transaction yet or finding them if you de-emerge a duplicate charge entry.

Review Source

NG

Nathan G.  
Accout Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Shady Billing Practices "

March 13, 2025

1.0

Pros

Expensify has some useful features for tracking expenses, making it convenient for managing receipts and reports. When it works, it can be a helpful tool for organizing spending. However, that convenience is completely overshadowed by their terrible billing practices and lack of customer support.

Cons

I've had recurring, shady issues with Expensify’s billing system, and after my latest experience, I can’t recommend this platform. I never canceled my personal subscription, yet it was automatically canceled due to a failed credit card charge—without any notification that my card had declined. Somehow, my new credit card (which I never manually updated) was mysteriously applied to a Group account I never created or authorized—and I started getting charged $10/month for it. Expensify’s billing system is confusing, opaque, and borderline deceptive. There was no email or notification when my new card was added, no transparency about how this happened, and no easy way to fix it. Given that I travel frequently, I expect clear, upfront billing—instead, I keep running into unauthorized charges and a lack of accountability. If you’re considering Expensify, be extremely cautious about their billing practices. They make it way too easy for unexplained charges to show up, and their lack of transparency is concerning. I highly recommend looking for a more reliable alternative. 🚨

Review Source

Response from Expensify

July 21, 2025

Hi Nathan - I understand this reply is coming fairly late, but I do apologize for any inconvenience here. I'm going to provide an email privately that you can reach out to, and we'll have a couple senior members of our team look into any issues if you're interested. Thanks so much.

VR

Verified Reviewer  
Assistant Plant Maanager  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Simplistic"

August 18, 2025

5.0

Overall, any time I have ever had an issue the Expensify Concierge was able to fix it. Super easy to use, classic or new!

Pros

Super easy to use! This is probably one of the easiest platforms to navigate. I love that if classic expensify is your favorite you always have that option to use.

Cons

I have yet to find anything I dislike! Any issue I have had it has been easily corrected by the concierge.

Review Source

MM

Marilyn M.  
Marketing Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "A Must-Have Expense Tool for Busy Marketers and Small Teams"

June 19, 2025

5.0

Our small team of under 25 people relies on Expensify to manage all our business expenses, and it’s been a total game changer. As a Marketing Manager constantly booking work flights, hotels, meals, and ordering everything from postcards to pull-up banners, Expensify has made tracking and submitting expenses incredibly seamless. One of my favorite features? If I forget my physical Expensify card (which used to happen more than I’d like to admit), I can still get reimbursed quickly and easily. But honestly, forgetting it is no longer an issue now that I can add my Expensify card to Apple Wallet—genius move! It makes covering even the smallest charges, like a $2 parking meter, so effortless that I don’t even have to think about it. Expensify has turned what used to be a tedious chore into something I barely notice—just the way it should be. Thank you, Expensify!

Pros

My favorite thing is the commuter reimbursement that my company offers. I simply put my home address and work address, and Expensify adds the rest up!

Cons

I don't have any cons about Expensify at the moment, as a user, my experience has been great for several years.

Review Source

David L.  
Principal Product Manager  
Entertainment  
Used the software for: Less than 6 months

### "Decent quality-of-life functionality but some of the core workflow with adding receipts can be better"

March 3, 2026

5.0

Overall, I think it's a well usable tool but there are some areas of improvements. First, I would like to be able to remove receipt images on my profile. Second, I think there should be an option to check "missing receipt" or "no receipt was provided" to handle cases where a receipt was simply not provided from the merchant, and a textbox that allows the submitter to add context. Third, the new Expensify layout can be completely blocked (it will say that it locked by admin) when the old one is usable.

Pros

I liked some of the features including OCR scanning of receipts as it made submission of international receipts easier. I also liked the mileage tool and that it can handle multiple stops.

Cons

Some of the UI is very buggy or isn't intuitive. When submitting receipts, it automatically pauses your workflow while the OCR is reading it. This can take several minutes and sometimes it's far quicker to submit details manually. Also, if you add a receipt but do not attach it to a specific report, there does not seem to be any way to remove it so it stays on your profile indefinitely which is super annoying.

Review Source

VR

Verified Reviewer  
People Services Generalist  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Efficient Approval Process"

July 18, 2025

5.0

In general, while Expensify excels in efficiency and communication, enhancing the usability of certain features like claim categorization would make the experience even better.

Pros

What I appreciate most about using Expensify is how seamless the approval process is. As soon as I submitted my expense report, the approvals were routed immediately, ensuring a quick and efficient workflow. I also liked that approvers had clear visibility into all the necessary information to make an informed decision on the reimbursement. Additionally, the email notifications kept me updated on the status of my request, which made the entire process transparent and easy to follow.

Cons

I wanted to share some feedback regarding my experience with Expensify. When I submitted a claim for reimbursement for a desk and chair as part of a company benefit, I noticed there wasn’t an appropriate category option available to classify this type of request. This made the process a bit unclear, and I wanted to highlight it for your consideration.

Review Source

CR

Camila R.  
Financial Advisor  
Financial Services  
Used the software for: 2+ years

### "Expense tracking to streamline your small firm finances."

December 3, 2025

4.0

By standardizing how staff submit expenses, the tool shortened closing cycles, freed time for client analysis, and gave clearer visibility into costs tied to specific advisory projects.

Pros

Camila’s company valued how Expensify safely simplified the capturing of receipts, tracking of miles, and reimbursement flows, making monthly expense reporting more organized and less prone to errors.

Cons

Still, occasional sync issues with cards and some confusing error messages meant extra time checking transactions, which can frustrate a small team handling client portfolios.

Review Source

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