# Page 2 | Expensify Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Expensify the right Expense Report solution for you? Explore 1328 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/97594/Expensify/reviews --- Expensify 4.5 (1328) [View alternatives](https://www.capterra.com/p/97594/Expensify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 23rd, 2026 # Page 2 - Reviews of Expensify ## Showing most helpful reviews Showing 26-50 of 1328 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alicia J. CUA Driver Individual & Family Services Used the software for: 1-2 years ### "Expensify is that app that gets the job done" March 25, 2026 5.0 My overall experience is, I have enjoyed using this app to upload my receipts and expenses on a daily basis with such ease without having to use the old process we had before where we had to email things and wait for feedback on this app. I’m able to see that my stuff has been uploaded and get updates once everything is reviewed so that I know that everything is squared away on my end. Pros I like that Expensify is very easy to use. I have enjoyed working with this app to upload my receipts and expenses directly to it so that I can get all of that taken care of in one simple app. I’m able to report all my transactions on a daily basis and get everything squared away. My team enjoy working with this app I am so glad they picked it for our company. It is a very valuable program that any customer would enjoy using. I haven’t ran into any issues at all with it. Cons There’s nothing that I really have an issue with at all about Expensify as I said before no issues really I am able to upload and do whatever I need to with the app Switched from [Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/) Because it has a very excellent tracking system that is needed for us to record our day-to-day daily expenses Review Source CUJ Chris U. J. Bookkeeper and Administrative Support in Canada Accounting Used the software for: 2+ years ### "Seamless Expense Management for Bookkeepers and Clients" April 5, 2026 5.0 Using Expensify both personally and with clients, it feels like a tool that is designed more around usability than complexity. As a user, it makes expense tracking much easier. Expenses are recorded right away, there’s nothing to remember later, and it’s easy to look things up when needed. Over time, it becomes part of a routine rather than a task. When working with clients, the difference is even more noticeable. Instead of repeatedly asking for documents or organizing information manually, data starts coming in naturally as clients use the app. This reduces the amount of back-and-forth and makes communication much simpler. It also works well across different types of clients, regardless of their experience level, which is especially important in a remote setup. People tend to keep using it once they start, and that consistency makes a big difference in maintaining a smooth workflow. Overall, it doesn’t replace bookkeeping, but it does make the entire process more manageable by improving how information is captured and shared. Expensify stabilizes data flow and makes collaboration much easier. Based on my experience, I’d rate it around 4.5 to 4.7 out of 5. Pros One of the first things I noticed when using Expensify is how simple it is to keep using consistently. You just take a picture of a receipt, and SmartScan automatically pulls in the amount, date, and vendor, so there’s very little manual input involved. After a while, it doesn’t even feel like you’re managing expenses—it just happens naturally in the background. Forwarding email receipts is also very convenient. Instead of having to upload files manually, everything flows into the system with minimal effort. Being able to review expenses alongside card activity also makes it easier to keep track of spending in a practical way, not just for record-keeping but for day-to-day awareness. From a remote bookkeeper’s perspective, this ease of use becomes even more valuable when working with clients. Even those who are not familiar with accounting tools can start using it without much explanation, and in most cases, they continue using it without needing reminders. Over time, this naturally reduces the need to request receipts or follow up, and the flow of documents becomes much more consistent. Another major advantage is that Expensify can integrate directly with accounting software like QuickBooks. Expenses recorded in Expensify can be synced straight into QuickBooks accounts, which means bookkeepers don’t have to manually re-enter or reformat data. This integration helps create a seamless workflow between clients and bookkeepers and keeps the overall accounting process much smoother. The Expense Report feature is also straightforward. Clients can group their expenses and submit them without overcomplicating the process, which helps maintain consistency. Overall, what stands out most is that the system is simple enough that people actually stick with it. Cons From a user standpoint, there aren’t any major frustrations. The simplicity of the system actually works in its favor and helps maintain regular use. That said, the automatically captured details are not always perfectly accurate, so there are times when categories or minor details need to be reviewed or adjusted. From a bookkeeping perspective, this becomes more noticeable, as the data still requires a final review before being fully ready for accounting purposes. Also, since transactions are grouped into Expense Reports, there can be some extra steps when breaking things down for detailed categorization or reconciliation. However, this feels like a reasonable trade-off for keeping the overall experience simple and user-friendly. Switched from [Dext](https://www.capterra.com/p/160189/Dext/) While clients sometimes found Dext confusing and had trouble submitting receipts correctly, as a bookkeeper it provided useful reporting and basic spend analysis. Even with these strengths, Expensify was chosen because it simplified the process for clients of all ages, automated receipt capture more reliably, and made bookkeeping and reporting smoother overall. Review Source David B. Owner Restaurants Used the software for: 2+ years ### "A. One-of-a-kind expense management tool" April 2, 2026 5.0 It's become a pretty important part of my small business and accounting for expenses. I can do it all from the convenience of my phone by doing screenshots of receipts and quick uploads. Pros It makes managing my business credit card expenses simple. And make it easy to upload receipts, photograph and even email them to my expensify account. At the end of the month, my expense report is quick and accurate. My accountant appreciates it all of the detail. Cons I don't have many negatives but sometimes the setup can be difficult. The app and the web page differ so much. I wish they added more features to the app Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/) Reason for choosing Expensify Price, and the ability to have only one user. Most of these require multiple users which is unnecessary for my small business Switched from [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/) Customer service is difficult to communicate with. They mandate 2FA, which makes it difficult to quickly enter my app when I need it the most Review Source Andrea M. Sr. EA Sports Used the software for: 2+ years ### "Expensify Has Been a Game-Changer for My Expense Management" July 17, 2025 5.0 What really stands out is how intuitive the interface is. Creating expense reports is straightforward, and the approval workflow keeps everything organized. My accountant loves how clean and detailed the reports are, especially during tax season. Pros After using Expensify for over three years, I can honestly say it has transformed how I handle expenses and made my life significantly easier. The app's receipt scanning feature is incredibly accurate - I simply snap a photo and it automatically extracts all the relevant details like merchant, amount, and date. No more digging through pockets full of crumpled receipts or trying to remember what that random charge was for weeks later. Cons Training - there doesn't seem to be any training available for onboarding new employees or support for executives. Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) My org did not use Concur so I needed to adjust. Review Source JJ Joe J. Systems Engineer Information Technology and Services Used the software for: 1-2 years ### "The most simple and effective expense reporting tool I have used!" December 22, 2025 5.0 Simple and effective. You can use the drag and drop method of importing receipts or emailing a copy of the receipt to the receipts email address of us the mobile app and snap a pic directly Into the expense report and they all work flawlessly. Pros Expensify has a clean, no fuss interface that makes recording expenses and filing for reimbursements a painless and easy process. The change log at the bottom of each report makes it super easy to learn what the expense team is changing post-submittal so you can make sure to set the fields the way they expect and make it an even smoother process to get your money! Cons I have been using Expensify for about a year now and have not run into any cons that I can think of for what we use it for. I have used competitors products like SAP Concur and manual spreadsheet methods and find that Expensify is simple and just plain easy to use. Review Source Martin L. VP Carrier Sales Information Technology and Services Used the software for: 2+ years ### "Expensify review from Martin" October 30, 2025 5.0 It is a great tool and simplifies expense reporting. The fact that there is a smartphone application makes it so that you don't have a weekly/monthly wad of receipts that you have to report/track. For me, when travelling, I would say that I lose about 20-30% of my receipts each trip, each month. Pros It is extremely convenient to take a picture of your receipt and have Expensify automatically create the expense item for you. It will capture vendor/company, dates, $ amounts, etc. All you need to do is confirm and add customers and reason for expense. Cons Sometimes Expensify will duplicate expenses if you aren't patient. If you take a picture or upload a receipt then simultaneously try to manually edit, it will create two duplicate expenses and not accept one of them. I think it would be 'better'' if the users is notified then asked which record is the correct 'duplicate' expense. Review Source Thibault M. Digital Strategist and AI Specialist Information Technology and Services Used the software for: 2+ years ### "My long-term go-to for expense management" February 24, 2026 5.0 I’ve been using Expensify on and off for years, depending on what my employer was using at the time, but for my own business it’s always the default choice. The product is stable, feature-rich, and clearly built by a team that understands real-world expense management. Even though I’m not fully convinced by the new design, the fact that the legacy UI is still accessible keeps the experience smooth and comfortable. Overall, it’s a tool I trust and happily recommend—5 stars from me. Pros Expensify has been my go-to expense management tool for years. It’s reliable, powerful, and once everything is set up, it makes tracking expenses and reimbursements almost effortless. I really appreciate how mature the product feels and how well it fits both personal use and business workflows, which is why I always come back to it when I’m running my own business. Cons I’m not a big fan of the new user interface. It feels like a step back in clarity and efficiency compared to the previous (“legacy”) design, which I still prefer. Fortunately the legacy UI is still available, but I’d love to see the new design refined so it feels as clean and straightforward as the old one. Review Source Matthew G. Senior Sales Engineer Computer & Network Security Used the software for: 6-12 months ### "Top of the Charts, Hands Down!" January 20, 2026 5.0 Fantastic service, great interface, easy to use, and minimize the amount of time it takes me to complete even complex expense reports. My reimbursements are quick and painless. I used to dread sitting down for long, drawn out session of submitting expenses, but with the seamless expense tracking and useful functionality, it takes me no time at all to get things square away. Pros User Interface and Ease of Use are huge factors in why Expensify is so good. It's simple, intuitive, and gets the job done without a ton of overhead. Cons I haven't found any con's yet! It's been the most reliable system I have used over my 30 year career. I have seen zero bugs or issues at all. Switched from [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) My new organization was using Expensify when I joined. Review Source Cliff L. VP, Sales Staffing and Recruiting Used the software for: 2+ years ### "Simple, fast, and actually usable for real-world expense tracking" April 3, 2026 5.0 I’ve used multiple expense platforms, and Expensify strikes the best balance between functionality and ease of use. It’s not trying to be everything, which is exactly why it works so well. Pros Expensify makes expense tracking fast and painless. SmartScan is incredibly efficient, and the mobile app is intuitive. Submitting reports takes minutes instead of hours. Great for individuals and small teams that don’t want complexity. Cons Some edge cases with receipt parsing or categorization need manual adjustment. Reporting customization could be a bit deeper depending on how complex your needs are. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Expensify Most expense management tools are horrible and hard to use. Expensify is simple. Review Source Wayne C. Training Manager Industrial Automation Used the software for: 1-2 years ### "Easy, easy, easy" March 9, 2026 5.0 Overwhelmingly positive. Compared to manually reconciling receipts this is a no brainer. User interface is super simple through the app. Pros Ease of use. Receipt posts to the account, attach the picture, chose a profit center, code it, and I'm done. Takes out so much work on the back end. Cons Occasional issues with double posting if I scanned the receipt prior to it posting. I just wait until it posts to upload the receipts now. Review Source WM William M. Senior Systems Engineer Staffing and Recruiting Used the software for: 2+ years ### "Do yourself a favor, try Expensify." June 24, 2025 5.0 My overall experience has been nothing short of stellar, literally this app has become ingrained in almost every aspect of our company but it's been particularly helpful for our IT, Accounting, and Implementations departments. Tracking and forecasting as well as budgeting has never been easier -- the analytics are super helpful and very appreciated. Pros A one stop destination/platform that helps me track and do annual budgets for my IT department, It offers clear tracking, and tools/graphs to help me budget and maintain, it also helps me by tracking expenses which assists with my inventorying process as well Cons That's tough because on the whole the platform works extremely well. The occasional login issues, and I think the submitting expenses could be streamline and made more efficient. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Expensify QB's is cumbersome, too difficult to use and the analytics were too complicated and users found it annoying. Review Source GD Gina D. Sales Public Safety Used the software for: 1-2 years ### "Effortless Expenses" January 30, 2026 5.0 I've had a very positive experience using Expensify for work expenses like travel, shipping, and supplies. It's intuitive and easy to use, even for non-admin users. Receipts upload automatically with instant notification. If you need to manually upload, it is fast and seamless. Expensify saves time, reduces friction, and I highly recommend it for anyone needing a reliable, user-friendly expense tool. Pros User-friendly and real-time notifications, automatic receipt capture with notifications, integrates seamlessly with Apple Wallet, time saving and organized. Cons New upadted interface takes time to adjust, but I appreciated having the option to switch back since I didn't need to invest time learning it. Review Source BA Bar A. Order Management Specialist Computer Software Used the software for: 6-12 months ### "Streamlined Expense Management with Powerful Integrations" July 8, 2025 4.0 Overall, my experience with Expensify has been very positive. It significantly reduced the time and manual effort involved in submitting and approving expenses. Once everything was properly set up, the platform ran smoothly and efficiently. It's a great tool for both employees and finance teams, especially in organizations that deal with frequent travel or have a distributed workforce. Pros Expensify makes expense reporting and reimbursement incredibly easy. The mobile app is user-friendly and allows for quick receipt scanning, which saves a lot of time. Cons The initial setup can be a bit confusing, especially when configuring policies and workflows for multiple teams or departments. Some of the advanced features aren't very intuitive and require a bit of training to use effectively. Review Source Jared W. Director of Project Development Oil & Energy Used the software for: 1-2 years ### "Expensify has revolutionized business expenses" November 3, 2025 5.0 It has made business expenses so much easier. Aside from reading my mind it takes care of everything. The few times it can't read a receipt or mischaracterize things are limited. Pros I really like that I can send a receipt via email or text and it auto fills most of the information. I like the auto fill from a photo as well. Doing expenses is as easy as point shoot save. Cons It doesn't read my mind very well. I think setting up an AI learning module instead of setting rules would be the next step in progression. Also, for airline flights it would be good to grab the date of the flight not the date purchased. This is more pertinent to the expense. Review Source Chris G. consultant Information Technology and Services Used the software for: 2+ years ### "Easy to use" January 8, 2026 5.0 Overall, experience has been great. App and desktop work seamlessly together, data transfers over well. Pros Great to have the app available when traveling. Data imports to website seamlessly. Notifications when status of reports change or there are issues. Cons So far, nothing I have not liked. There can be some small issues with the auto scanning of receipts but nothing that can't be corrected in a few seconds Review Source Jens V. Sales Manager Information Technology and Services Used the software for: 1-2 years ### "Simple, Smart & Effortless" February 16, 2026 5.0 What really stands out is how Expensify removes friction from what used to be a tedious process. It just works, and it works well,saving time and headaches every step of the way. Pros I’ve been using Expensify for a while now, and I can confidently say it’s one of the most intuitive and user‑friendly expense tools I’ve ever used. What I love the most is that you just have to upload a picture of your receipt and Expensify does the rest. Highly recommended! Cons In the beginning it wasn't clear for me to work with the reports. But once you know how to do it, it's easy! Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) My Company does the switch for me. And I am very happy with it! Review Source VR Verified Reviewer League Coordinator Education Management Used the software for: 1-2 years ### "Super helpful for expense tracking and reporting" January 12, 2026 5.0 I have used Expensify for the past 18 months for tracking and reporting expenses at the non-profit organization I work for. It has been super helpful. Uploading receipts, generating mileage claims, and creating expense reports is very easy, and having the app on my phone reduces friction with capturing and reporting expenses. It's also nice to have the insights generated by Expensify to consult when developing budgets. Pros User-friendly - very easy to upload receipts, generate mileage claims, create expense reports. Cost effective - have been able to use the 'free' version as a non-profit No bugs/issues - Expensify works as advertised Cons N/A - Expensify has been exactly what we were looking for to assist with tracking and reporting expenses at our non-profit. Review Source DR Dana R. People and Culture Manager Non-Profit Organization Management Used the software for: 1-2 years ### "A much better experience" February 9, 2026 5.0 I don't dread doing my expense report. There is so much support available to assist with any confusion or reminders needed to complete the process. I don't feel anxiety like I once did when it was time to submit expense reports. Pros The customer support significantly reduced the anxiety I usually feel when handling this type of task. It’s far more practical than the previous program we used. The payment and reimbursement process is also much more efficient, and expense tracking has never been more seamless. Cons I cannot think of a thing. Any issues I had were centered around learning something new which can bring about a certain type of anxiety for people who learn differently. Switched from [Tallie](https://www.capterra.com/p/140782/Tallie/) HR made the switch. I can only guess that they saw how much more practical it would be. They were right. Review Source Elena T. Chief Marketing Officer Marketing and Advertising Used the software for: Less than 6 months ### "Awesome tool to keep the team expenses on track" April 12, 2026 5.0 Me and my tram use Expensidy when we go on a business trip. We like a lot because it's super easy to use thanks to their AI integration. Also their mobile app is wonderful. You can upload very fast your expenses. Pros I started using Expensidy because the team grew Up and some of them were in need of reporting all the expensas in one place rather than using different tools or miss any expense. I nevera used the customer supoort but their welcomed series email were so cool and helped a lot the first 2 weeks. Cons Sometimes when you try to upload a big size file you cannot do it vía mobile (but maybe that's just a problem of my phone) Alternatives considered [Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/) Reason for choosing Expensify I read some reviews in reddit and opted to give It a try. I don't regret it Review Source Kait N. Outreach Representative for the South Libraries Used the software for: 2+ years ### "Travel & Expense Reporting Made Easy via Expensify Mobile App " March 5, 2026 5.0 I love the mobile app, it has an easy user interface and allows me to live-capture my receipts in real time. Pros The mobile app is extremely easy to use for my expense reports when traveling for work. Given I’m in outside sales and on the road a lot this makes my manager super happy because I’m able to capture my expenses as I go and turn in my final expense reports in a timely manner. I use to be horrible about back tracking to scan receipts and uploading for approval. The app eliminated this barrier for me and now I don’t mind doing my expense reports. Cons Sometimes it’s hard to find receipts that haven’t been auto tagged to a transaction yet or finding them if you de-emerge a duplicate charge entry. Review Source JT Jay T. CEO Computer Software Used the software for: 6-12 months ### "Expensify makes expenses no longer a pain" June 11, 2025 5.0 Getting expensify implemented is quick and easy. If you need help, their concierge gets back to you quickly. Pros I like expensify because it is easy to use. I don't have to worry about losing receipts because the software does all the work. Cons The only bad part if you have a receipt that gets emailed to you when you forward it to the email account for expensify it does always show up right away in your expensify account. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/) Reason for choosing Expensify I've used expensify in my last company and I just like how easy it is to use and the non complicated setup. Review Source David L. Principal Product Manager Entertainment Used the software for: Less than 6 months ### "Decent quality-of-life functionality but some of the core workflow with adding receipts can be better" March 3, 2026 5.0 Overall, I think it's a well usable tool but there are some areas of improvements. First, I would like to be able to remove receipt images on my profile. Second, I think there should be an option to check "missing receipt" or "no receipt was provided" to handle cases where a receipt was simply not provided from the merchant, and a textbox that allows the submitter to add context. Third, the new Expensify layout can be completely blocked (it will say that it locked by admin) when the old one is usable. Pros I liked some of the features including OCR scanning of receipts as it made submission of international receipts easier. I also liked the mileage tool and that it can handle multiple stops. Cons Some of the UI is very buggy or isn't intuitive. When submitting receipts, it automatically pauses your workflow while the OCR is reading it. This can take several minutes and sometimes it's far quicker to submit details manually. Also, if you add a receipt but do not attach it to a specific report, there does not seem to be any way to remove it so it stays on your profile indefinitely which is super annoying. Review Source VR Verified Reviewer Community Manager Hospitality Used the software for: 1-2 years ### "UX/UI and Customer Service is great!" March 5, 2026 5.0 Great experience, would absolutely recommend to companies to keep your expenses clean. The interface is also really simple and it makes me less likely to put off the task of getting it done. Pros Expensing is incredibly easy with Expensify. Any troubles I had (which were few) were immediately resolved. I also love the opportunities to win fun prizes or send them to my coworkers. Cons Sometimes I would have trouble with coding expenses, but I think that was mostly user error to begin with. With updates it became much more intuitive. Review Source Andrew R. Senior Software Engineer Hospitality Used the software for: 2+ years ### "Simple to use and less typing" December 12, 2025 5.0 My company uses Expensify for expense reimbursement. It's easy to use, and I especially love that I can take a picture of a receipt with my phone and have the system fill out the majority of the fields in the expense report, or forward an email receipt (like a hotel or airline receipt) directly to Expensify to add the expense. Pros Taking receipt photos in the app, uploading photos of receipts, and email forwarding receipts all allow expense entry with less typing. Cons My company has a lot of fields in every expense, and not all of them go to the right default, so I have to go through and set the same values on every expense. Review Source NG Nathan G. Accout Director Marketing and Advertising Used the software for: 1-2 years ### "Shady Billing Practices " March 13, 2025 1.0 Pros Expensify has some useful features for tracking expenses, making it convenient for managing receipts and reports. When it works, it can be a helpful tool for organizing spending. However, that convenience is completely overshadowed by their terrible billing practices and lack of customer support. Cons I've had recurring, shady issues with Expensify’s billing system, and after my latest experience, I can’t recommend this platform. I never canceled my personal subscription, yet it was automatically canceled due to a failed credit card charge—without any notification that my card had declined. Somehow, my new credit card (which I never manually updated) was mysteriously applied to a Group account I never created or authorized—and I started getting charged $10/month for it. Expensify’s billing system is confusing, opaque, and borderline deceptive. There was no email or notification when my new card was added, no transparency about how this happened, and no easy way to fix it. Given that I travel frequently, I expect clear, upfront billing—instead, I keep running into unauthorized charges and a lack of accountability. If you’re considering Expensify, be extremely cautious about their billing practices. They make it way too easy for unexplained charges to show up, and their lack of transparency is concerning. I highly recommend looking for a more reliable alternative. 🚨 Review Source Response from Expensify July 21, 2025 Hi Nathan - I understand this reply is coming fairly late, but I do apologize for any inconvenience here. I'm going to provide an email privately that you can reach out to, and we'll have a couple senior members of our team look into any issues if you're interested. Thanks so much. Similar Products Featured ## Related categories [Time and Expense](https://www.capterra.com/time-and-expense-software/)[Expense Report](https://www.capterra.com/expense-report-software/)[Travel Management](https://www.capterra.com/travel-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.