# Page 20 | Expensify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Expensify the right Expense Report solution for you? Explore 1309 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/97594/Expensify/reviews

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Expensify

4.5 (1309)

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Last updated March 15th, 2026

# Page 20 - Reviews of Expensify

## Showing most helpful reviews

Showing 476-500 of 1309 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Account Executive  
Computer Software  
Used the software for: 1-2 years

### "Expenses on Your Mobile Device Made Simple"

January 9, 2019

4.0

Great tool you can use on computer or the application on your smart phone. I find it easier to create the reports and do expenses on the phone. Expenses are automatically submitted for approval and the tracking/progress of the approval is a nice feature.

Pros

The ability to create expense reports and sent directly to an approval has been simplified with Expensify. This is th second tool I have used and this seems to be easier to use. I find the work flow of creating a report and expense easy to follow. Being able to populate a PDF report is a nice feature. Drop downs such as "travel, phone, gas, etc." help save time on categorizing.

Cons

The main issueI have with the the software is the auto generation of the price point on the receipt. You take a picture of the receipt and the software scans. Usually it does not populate and I have to manually put in the cost on the receipt.

Review Source

KJ

Kyle J.  
Web Developer  
Education Management  
Used the software for: 1-2 years

### "Expensify"

November 15, 2017

4.0

Company wide uniform Expense tracking. The benefit we realized is that with Expensify we can streamline generating and processing expense reports.

Pros

Expensify is a great tool for keeping track of business expenses, whether your dining out, traveling, or paying for a place to stay. Expensify has features that makes this process easy. Expensify streamlines data entry with smart capture capabilities. Customizable tags so users can categorize expenses in a way that makes sense to them. Also, can visually see the cost breakdown on your dashboard. Capture mileage with a GPS tracker takes out the hard word of calculating yourself. This also makes sure you get an accurate result. You can create invoices to anyone even if they do not have an Expensify account. Automate when you want reports generated (daily, weekly, etc). Connect your credit card/bank account and automatically pull in transactions. Overall, Expensify does a great job and is very affordable.

Cons

Usually, with a product with many features, the likely problem is usually that the UI is a little hard to use at first. There is a learning curve to the product. Sometimes I have issues with the smart scan but that could be caused by my cell phone camera.

Review Source

ST

Shashank T.  
Solution Delivery Manageer  
Information Technology and Services  
Used the software for: 2+ years

### "Useful tool but needs some improvements"

April 22, 2022

4.0

Pros

1\. Easy to use 2. OCR which automatically reads receipts, reduces manually keystrokes 3. Seamless integration with other apps like Uber Business Profile, etc.

Cons

1\. Doesn't save approvers name for next report approval 2. Reports list is very confusing. User must be able to display summary/text of each report to identify accurately.

Review Source

CJ

Clay J.  
Chief Pilot  
Airlines/Aviation  
Used the software for: 2+ years

### "Expensify increasing cost!"

January 2, 2021

4.0

Pricing with no explanation!

Pros

I like the functionality and availability of the app.

Cons

The price has steadily gone up each month. I have tried to get an answer why and cannot talk to a live person of get a clear pricing schedule.

Review Source

VR

Verified Reviewer  
Happiness Engineer  
Internet  
Used the software for: 1-2 years

### "The most monotonous aspects of travel are now a pleasure"

March 4, 2020

5.0

Tracking expenses is one of the worst chores during business travel. Quickly snapping receipts into expensify and knowing I'm a few clicks away from submitting expense reports removes such a weight of my shoulders.

Pros

Expensify has every feature you'd want in employee expense tracking. Receipt upload, notes, bulk upload, storing off receipts for later submission. Too good!

Cons

The learning curve is a little steep, but once the team gets into the motions of using Expensify, it becomes second nature and a clear winner.

Review Source

Dan M.  
Systems Implementation Manager  
Construction  
Used the software for: 2+ years

### "Great tool for expense reports -- easy to use and very smart"

November 20, 2018

5.0

Pros

It has a really smart scanning software and it learns what your expenses are for and does a classification for you. Also very easy to compile and submit. Their app is super easy to use; i could even submit expense reports from it.

Cons

Nothing really jumps out; i guess sometimes the smart scan would get hung up.

Review Source

Nathan P.  
Project Manager  
Construction  
Used the software for: 6-12 months

### "Easy to use!!!"

August 10, 2019

5.0

This app has allowed our company to streamline our receipt tracking and validation process.

Pros

I like how simple it is to submit receipts via the app.

Cons

The auto fill in function can be a bit off sometimes. It sometimes recognizes other words in stead of the actual company name on the receipt.

Review Source

Adrian P.  
Creative Director  
E-Learning  
Used the software for: 6-12 months

### "Probably won't recommend Expensify"

April 14, 2020

2.0

Pros

Back when I first started to use expensify, I was thrilled I was able to keep track of all my company expenses and payments easily through the app. But the app on the phone wasn't as well built as some other programs.

Cons

The thing I least liked about Expensify is that it's not as robust nor as easy to use of a program as other options out there. I ended up switching to Intuit self-employed app that fit my needs much better.

Review Source

VR

Verified Reviewer  
Graphic Designer  
Arts and Crafts  
Used the software for: Less than 6 months

### "Does Not Make Pay Within 7 Days as Advertised. Takes 14 days for ACH Payments!! "

September 30, 2021

1.0

Extremely unpleasant and frustrating. I was promised payment within 7 days via ACH. I spent the time, submitted everything correctly. They screwed up and apparently they need to look at their software. This should never have happened, this is their business. Highly do not recommend.

Pros

The CR were nice. Still frustrating as they can't or didn't do anything.

Cons

It was tedious, took over an hour to set up and it delayed my payment into my account. They had a problem with their ACH processing or integration and it took them over a week to figure it out and fix it. OVER A WEEK! Now my payment is delayed another week. They can't do this to people. We have bills to pay. Expensify is Bad business!

Review Source

Wayne V.  
Owner - Online Business Developer  
  
Used the software for: 6-12 months

### "Create expense tracker and recorder at a value for money price."

July 5, 2018

4.0

Pros

I love Expensify. Take photos of your receipts, categorise and the SmartScanning software reads it and enters the data for you. Very impressed!!

Cons

Expensify did not integrate with the Accounting software I use and I had issues with importing credit card data from my bank.

Review Source

HR

Hanna R.  
Quality manager  
Computer Software  
Used the software for: 2+ years

### "Submit reports easily with Expensify"

April 26, 2019

5.0

Pros

Great tool for submitting expenses. Pretty easy and intuitive to use, the interface is built the way and it gives hints and tips where/what to fill. I also love the view when you can see all submitted resorts and their status, moreover, email notifications make it easy to always stay up-to-day about any changes made to your report. Another great thing is that you can use it on desktop as well as on your mobile phone, make document photos/scans in a ​couple of seconds and attach them to the report.

Cons

It would be better if "Generate PDF" and "Add documents" would have the icons that clearly show​ the functions, faced a couple of times with the issue when I need to attach the file, but clicked "Generate PDF" button instead

Review Source

VR

Verified Reviewer  
Product Manager  
Education Management  
Used the software for: 1-2 years

### "Good expense software, even with a few quirks."

April 29, 2019

5.0

We are using it to manage internal expenses and those that can be billed to clients.

Pros

Expensify is one of the easier expense softwares that I've used before. Both the desktop and mobile interfaces are pretty easy to use. Overall, our team has been happy with it.

Cons

I wish that it was easier to set up rules. For example, different teams need to do different things for their expense reports, and I wish that those could be more automated. The smartscanner can also be really slow.

Review Source

Sarah S.  
Marketing  
Information Services  
Used the software for: 2+ years

### "I love this tool!"

October 26, 2019

5.0

Love it, I wish I had this tool at all my previous companies

Pros

It's super easy to use, and works well on mobile and desktop. Scanning receipts is a breeze, I recommend this.

Cons

I absolutely have no complaints - this tool does what it promises and works really well - seamless integration with pictures and scanning receipts.

Review Source

Hans P. H.  
Performance Marketing Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Expensify makes keeping track of business expenses a breeze"

September 27, 2018

5.0

Pros

Pros: 1. Integrated with most accounting software (we use QuickBooks) 2. Scans receipts automatically from your phone and creates expenses. 3. Has a handy concierge that will create expenses by sending an email. Expensify is great for businesses with sales reps or employees that incur out-of-pocket costs to track expenses and get reimbursed. You can enter all kinds of expenses manually (mileage, credit card charges, etc.) or upload receipts and have their technology do the rest. Expensify is customizable, so you can add expense categories and other relevant fields necessary for properly tracking business expenses.

Cons

The receipt scanning feature doesn't always work, especially if a picture of the receipt is in dark lighting or blurry. It is frustrating sometimes to create an expense but then have to check back an hour or more later to see if Expensify has correctly created the expense. If you manually create expenses, then this is not a problem.

Review Source

VR

Verified Reviewer  
Customer Success Advocate & Senior Technology Specialist - Construction Technology Group  
Computer Software  
Used the software for: 6-12 months

### "I use Expensify with my company to manage & track my travel expenses."

January 18, 2018

5.0

This made tracking & managing expenses so much easier. I love that it automatically finds all important info on the receipt.

Pros

I love that when you take a picture of your receipt, it automatically finds all of the information about the reciept - the cost, the date, the location, etc. I love that you can easily create & submit reports. It also sends an email with a PDF report!

Cons

Sometimes it automatically creates a Report & it's difficult to delete reports when they've been automatically created. You need to make sure that all of your expenses line up with the correct report because sometimes it puts each expense into it's own report.

Review Source

Lena P.  
Manager, Treasury Services  
Real Estate  
Used the software for: 2+ years

### "Expensify - easy and functional"

March 31, 2019

4.0

Expensify has made submitting expense reimbursements less of a chore for me. It literally takes minutes to upload a receipt and submit it up the approval chain. I don't dread expense reimbursement anymore and it's all because of Expensify and how easy they have made using it.

Pros

Expensify is extremely user friendly, categorizes all your expenses and makes it easy to track and find all your past and current expenses. It lets you add your personal credit card so when you use it, it automatically categorizes your expenses and makes it easy for future expense reimbursements. Expensify lets you upload receipts and makes it very simple to submit expenses timely.

Cons

There is nothing I don't like about Expensify.

Review Source

MS

Melissa S.  
GCMAM  
Package/Freight Delivery  
Used the software for: 6-12 months

### "Simple Expense Tracker"

October 29, 2023

4.0

Pros

Expensify makes it very easy to record expenses, the user interface is very simple and you can even upload receipts.

Cons

The web based version is not as straightforward as the app. The interface looks very busy

Review Source

JB

Jenna B.  
Director, Media Partnerships  
Marketing and Advertising  
Used the software for: 1-2 years

### "Straightforward Expense System"

September 17, 2019

5.0

Very positive. It's a very easy to use expense system. I access the system often to make sure my expenses are complete with correlated information and receipt attachment. I can quickly populate details on the move.

Pros

I access Expensify on a regular basis both on my work laptop and mobile phone (via app). Due to my company's expense policy, it's key to keep tabs on various monthly expenses and ensure they are submitted in a timely manner. Via the mobile app, I add expenses throughout work travel to ensure everything in captured along the way. This way, I avoid missing anything as well as avoid the last minute scramble to submit. To further optimize, I plan to directly link my business-dedicated credit card to have seamless integration.

Cons

The smartscan is quite slow to read receipt pictures and tends to hold up process. Therefore, I usually manually submit each of my expenses.

Review Source

MA

Mark A.  
IT Specialist  
Supermarkets  
Used the software for: 1-2 years

### "Expensify Review"

January 13, 2023

5.0

There is a paid version and a free version. My company requires me to use it, but we use the free version. I have to use this software for reporting expenses on a monthly basis. With the free version, you're able to build a monthly expense report and email it to yourself. This along with the actual bank statement allows for some pretty incredible records keeping.

Pros

I love how Expensify allows you to keep expenses organized, but my favorite part is after a report is generated, it allows you to email the report to yourself.

Cons

I don't have any cons to report on this software. My company requires me to use it.

Review Source

Colby S.  
Mid Market Account Executive, AdRoll  
Marketing and Advertising  
Used the software for: 6-12 months

### "Very practical and easy to use."

September 5, 2018

5.0

Pros

Expensify is a great way to make getting reimbursed easy. Whether it is travelling or buying something for the company the process is easy. Integrates with Uber too!

Cons

Sometimes the options to choose from for what the expense falls under are pretty limited.

Review Source

DS

Dayne S.  
Director of Operations  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "The easiest way to manage and code expenses"

September 8, 2020

5.0

Easy to use, a little bit of effort to implement, average on support.

Pros

The mobile app version makes expensify the easiest way to manage and code company expenses. Our company card holders were able to be trained on expensify in one 15 minute training session, and never had to ask for help or support internally.

Cons

It took some time to set up and integrate with our ERP (Netsuite). We also had an issue with Bank of America that was hard to navigate, but we found out that it wasn't on Expensify's side.

Review Source

AM

Adam M.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Needlessly complicated"

September 9, 2020

4.0

I guess it's better than doing expense reports in Excel or by hand, but it's such a complex piece of software that it seems more like a solution looking for a problem than a solution to a problem. Maybe it would add more value in a larger organization with lots of expense reports (I use it with a client that requires 1-2 expense reports per month).

Pros

The software allows for online creation and approval of expense reports and credit card expense tracking. Expensify is an improvement over doing these tasks manually.

Cons

The interface is needlessly complicated and it's difficult to learn how to use and troubleshoot problems. There's this AI "concierge" built in to Expensify that I have found more often annoying than helpful. The credit card feeds break down sometimes, either not capturing expenses or applying the wrong dates to expenses, which fouls up the feed between Expensify and the GL software. There is a feature called "copilot mode" that allows users to access each other's accounts, which I still find confusing. It looks like Expensify is trying to make this a nice-looking interface with a good user experience, but they're just kind of missing the mark in my opinion.

Review Source

Ashley J.  
Care Navigation  
Hospital & Health Care  
Used the software for: 1-2 years

### "Who wants their money back?"

September 18, 2019

5.0

Expensify makes it easy to reimburse employees while also allowing for documentation as to what the expenses are.

Pros

Our company is small and we do not have company cards, so I find myself buying things for the business all the time. Expensify makes it easy for me to get reimbursed and record what my costs were for.

Cons

It is so easy to use there is nothing to not like. Sometimes our administrator can take a bit longer to reimburse us, but that is on her, not the software.

Review Source

VR

Verified Reviewer  
Media Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Expensify for Advertising Agency"

September 30, 2019

4.0

This has been the preferred Expense organization app at my company and will continue to use it as long as the functionality remains the same.

Pros

Finally modernizes the process of creating expense reports. This allows me to keep everything organized and not have to save all of my receipts (and potentially lose them).

Cons

The pricing model and contract terms are a bit unclear, as well as the cancellation policy. Just be sure to read through the options and terms before purchasing.

Review Source

Olivier JM M.  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Great for managing team's expenses"

April 25, 2021

4.0

I have enjoyed using expensify especially with the convenience of the mobile app.

Pros

One of the great features of Expensify is the ability to be able to scan receipts and auto record the amount and other details on the receipt also being able to submit your expenses to your manager if you are in a team and them seeing your expenses helps in asynchronous communication.

Cons

Expensify can be great but sometimes, it will show you that the price you have indicated is higher than the actual amount on the receipt, this happens mostly when you have filed a receipt that has a different currency than the currency you are reporting in.

Review Source

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