# Page 22 | Expensify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Expensify the right Expense Report solution for you? Explore 1309 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/97594/Expensify/reviews

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Expensify

4.5 (1309)

[View alternatives](https://www.capterra.com/p/97594/Expensify/alternatives/)

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Last updated March 15th, 2026

# Page 22 - Reviews of Expensify

## Showing most helpful reviews

Showing 526-550 of 1309 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RB

Rebecca B.  
AVP  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Expensify is easy, but not as easy as some others"

November 30, 2023

4.0

Pros

Easy to use web based interface for uploading receipts and capturing expenses, clear d easy to follow reminders via email, ability to forward emailed receipts into expensify for automaticall uploading

Cons

Smart receipts took some time to process and usually it ended up being better to just doit manually, there wasn't the ability like there is with some others (that I now like better) to automatically set a lot of the categories, nor to assign out virtual credit cards to members of my team. I also understand it was more expensive than the option our company has since switched to.

Review Source

Jahiezer I.  
Desarrollador  
  
Used the software for: Less than 6 months

### "Not the best expenses register app i used"

June 28, 2018

3.0

not even one, in my travel time i saw myself in the need to look for other apps

Pros

I used this app in a bussines travel to keep a detail register of the expenses to give it to my boss, and i can say taht the features are great, the tools like SmartScan make things quickly and detail, but i really have not much to say

Cons

At first look is not a very friendly app, the UI is complicate if you do not have expertecy with this caint of software. Some times it get bug and you get multiples register o non at all. The customer service is to slow and it take time to solve some issues

Review Source

TA

Thuy A.  
Accouting Clerk  
Food & Beverages  
Used the software for: 2+ years

### "Reconciliation made Easy!"

October 17, 2018

5.0

Pros

Love that the employees can use Expensify to keep track of all their expenses and travels. All they need to do it log in daily or weekly. They can even snap a picture of their receipt and the app does the rest!

Cons

nothing really, although maybe they can give loyal customers a discount.

Review Source

VR

Verified Reviewer  
Head of Innovation & Marketing  
Computer Software  
Used the software for: 6-12 months

### "If you travel for work, Expensify is a lifesaver."

December 5, 2019

5.0

A great way to never have to stress about expenses. What more could you ask for?

Pros

Great mobile app! Not just the website wrapped in a mobile app container or anything, a real great mobile app! Smartscan automatically reads receipts for you using your camera. How neat is that? Monthly cost is fair and updates are frequent. This is a well made application that will simplify a usually stressful part of your work.

Cons

I've had the camera freeze up before. I think it might be an API issue that is fixed now but there's always that fear of losing your data from a freeze. All has been well thus far though.

Review Source

Laurie G.  
Head of Marketing  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Perfect for Management"

April 4, 2019

5.0

I needed to provide a staff photographer with a way to track their expenses that I could sign off and send through to accounts. This allowed exactly that and made it easier for the photographer as they didn't need to worry about piles of paper receipts

Pros

Automated reports including PDF attachments containing all scanned & photoed receipts were a fantastic time saver for me!

Cons

It could be a challenge at times to split items out from a single receipt

Review Source

MN

Michelle N.  
President  
Computer Software  
Used the software for: 2+ years

### "Expensify"

July 28, 2022

3.0

Pros

Mobile access and ability to upload receipts

Cons

Filtering is not very user friendly. It will help if that worked better

Review Source

DP

Dan P.  
Creative Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great Expensing Software"

May 13, 2021

4.0

I used to use it at my old job, it is by far my favorite way to do expenses.

Pros

You can easily integrate your corporate card or regular card into the app. No more screen shots. They even offer a card now so you don't have to save receipts.

Cons

It is confusing because they use a lot of icons. Makes it hard to realize what is what at first. But after you use it it's fine. The app is a lot better than web.

Review Source

VR

Verified Reviewer  
Founder  
Computer Software  
Used the software for: 2+ years

### "Fantastic expense reporting tool."

June 20, 2018

5.0

Pros

Love the ability to photograph a receipt on my phone and have it accounted for. Easy to use interface.

Cons

Would like the price to be a bit lower per user and SmartScan to be quicker but overall there is not many cons to think of.

Review Source

SS

Susan S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "This is a useful tool"

July 19, 2022

5.0

This was a useful tool. I liked having a way to keep all of my expenses in one place without paper receipts. I only stopped using it because another software system I started using also had this capability.

Pros

I used this tool only for myself, not my employees. It is handy when traveling especially. I kept track of expenses and receipts. I stopped using it a year or so back only because another system I had also had a similar feature.

Cons

Its been a while since I've used it so I can't fairly give it a con

Review Source

Anthony T.  
Talent Acquisition Partner, Engineering  
Computer Software  
Used the software for: 1-2 years

### "Expenses made easy!"

February 19, 2019

5.0

Pros

Expensify is extremely user friends and both the mobile app and web version are a pleasure to work with. This software has done a great job modernizing and keeping up to date as technology shifts.

Cons

There aren't may cons that I have using this software. The Reports/Expenses feature can be bit redundant at first depending on how you use the software but they aren't deal breakers.

Review Source

Barry P.  
MD  
Management Consulting  
Used the software for: 6-12 months

### "Difficult product to navigate with little to no support"

February 9, 2018

2.0

Cons

Many cons with this product, mostly around poor support but the biggest issue I have is that Expensify incorrectly coded the date for a receipt which meant it was missed when the report for that month was run. I sub-contract to a firm who contracts me to other firms for projects. The project has finished and closed down several months ago and I have no way of getting my money back. Expensify support have dodged the issue and told me to go back to my administrator! I am a company of one, so the Administrator happens to me!

Review Source

SS

Shoaib S.  
People & Culture Officer  
Financial Services  
Used the software for: 6-12 months

### "Snap...... and its done."

June 18, 2019

4.0

From all the other products i tried, this is by far the best and easiest to use.

Pros

The best feature is the smartscan feature. Once you set up the currency, it segregates everything accordingly and saves you the trouble of manually entering it. Even if you have no internet connection, it saves the request and once u go online it will analyze the scan and store it for you.The reports generated are also very well detailed.

Cons

I had a technical error, maybe it was my mistake, because it didnt happen to any of my other collegues where the expense trip report closed automatically. But that is easily solved by logging on the web version and activiating it again.

Alternatives considered

[Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)

Reason for choosing Expensify

Mobile app and the reports generated for the expenses , both were far superior to the alternative products.

Review Source

VR

Verified Reviewer  
Sr. Technical Recruiter  
Computer Hardware  
Used the software for: 2+ years

### "The picture functionality is awesome "

March 13, 2018

4.0

Pros

The ability to take pictures of your receipts and have them automatically parsed into an expense report.

Cons

Sometimes it runs slow; especially if you are taking multiple pictures of receipts. Also, you have to be careful to fully submit a report once it's done.

Review Source

SC

Steve C.  
Executive Pastor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Expensify has helped us manage our expenses and brought our whole team to the next level!"

June 12, 2018

4.0

Helped our whole team better manage our expenses and finances. And helped our small nonprofit stay on top of our finances and stay compliant.

Pros

Extremely simple and intuitive. Snap a picture of a receipt and let the software do the rest. It's like having your own personal finance assistant. I love it!

Cons

I've had a few issues here and there with the credit card import sync, importing expenses properly from bank account. I've also had a few sync issues with quickbooks category sync.

Review Source

KK

Katherine K.  
Operations Manager  
  
Used the software for:

### "Overall a Good Tool"

March 19, 2015

4.0

The expense reporting feature works great for setting up rules and workflows to get things processed, and keep reports organized. Customer services response time is great, and everyone seems very helpful and friendly! Only disappointment was the function for categorizing credit card transactions is a bit of a pain (especially if you make a variety of different purchases from a company like Amazon and are constantly re-classifying them). We actually stopped using this feature of the tool because it took longer to do our monthly credit card reporting in Expensify than it did on an excel spreadsheet that we would upload to QuickBooks. Overall it's a good tool that I would recommend for employee expense reporting!

Review Source

Response from Expensify

March 20, 2015

Thanks for the feedback Katherine! So sorry to hear that categorizing expenses is causing you this difficulty though. This isn't something that we hear a lot of complaints about so I am wondering if there is something we could do to help you streamline this process. Without knowing more about your specific use case I want to bring your attention to our Help page has a few options for troubleshooting: http://help.expensify.com/rules/. In short, you can: edit categories directly from the Expenses page. Select a category right when capturing receipt images on our mobile app. Use Expense Rules to pre-assign categories to different merchants. This wouldn't address the Amazon use case, but for merchants that are always categorized the same, (such as restaurants) this will automatically apply categories for you. If there is anything else we can help with please reach out to help@expensify.com and we would be happy to help in any way we can.

RJ

Rotem J.  
Controller  
Computer Networking  
Used the software for: 2+ years

### "Recommended "

August 8, 2023

3.0

Pros

Easy to use, integrate to NetSuite, can open multiple policies with different currencies and different definitions

Cons

Reports are very basic, I am unable to change anything in them

Review Source

Jessica I.  
Knowledge Manager  
Computer Software  
Used the software for: 1-2 years

### "No more paper expense reports!"

December 6, 2019

4.0

Love this software and the accompanying app. It is so easy to use! Literally a child could use it. Simply email your receipt and the app does the rest!

Pros

We no longer have to use paper expense reports, which is awesome since half of our workforce is remote.

Cons

Occasionally it takes several minutes for the app to scan a receipt. That can be a little frustrating. I usually just manually enter the information.

Review Source

KW

Katie W.  
Food Shelf Director  
Religious Institutions  
Used the software for: 2+ years

### "Works great!"

February 13, 2019

4.0

It was pretty easy to learn for our organization, and the picture capture tool for receipts works great right away. Way better than our paper system!

Pros

I love being able to capture receipts from my cell phone and choose which category to bill them too. Works great for categorizing receipts on the spot! I also love how it automatically captures info off the picture so I don’t have to do the work of entering merchant, total, date, etc.

Cons

I don’t love the way you have to make a report and submit it- I wish there was a way to submit a receipt on its own without having to go through the extra step of making a report and submitting again.

Review Source

VR

Verified Reviewer  
Brand Marketing Assistant  
Entertainment  
Used the software for: 6-12 months

### "Organized, easy to use"

December 5, 2019

5.0

Overall, we've enjoyed using Expensify and it's worked well for our team!

Pros

Having the email forwarding capability is invaluable for our team. The app functionality is also great and easy to use. Both of these help keep our expenses organized and helps prevent our team from losing those tiny receipts!

Cons

The copilot switching can be a little clunky and not terribly intuitive, but the feature is great. The smartscanning works well, but if a document doesn't go through, it's not clear or easy to find to make sure the expense is accounted for.

Review Source

Omar K.  
Security Consultant  
Computer & Network Security  
Used the software for: 6-12 months

### "expensify!!"

March 17, 2019

4.0

Awesome

Pros

\- Ease of user friendly UI - automatically transcribe the data - intuitive way keep track of expenses

Cons

\- not integrated with few applications - more free scans per month

Review Source

Claus Erik Skudstrup M.  
CEO & President  
Photography  
Used the software for: 6-12 months

### "Defiant Customer Service and Inability to Recitify Problems"

January 18, 2018

2.0

Pros

The automatic import of credit and debit card usage; The quick and easy way of uploading manual receipts when on seldom occasions one pays with cash.

Cons

Their inability to take responsibility when the platform's features breaks down. Suddenly the Bank of America connection was down, and in investigating this they just said they did not know when that would be up and running again. This was after an extensive e-mail exchange with customer service, that also appeared less then well informed about functions and features.

Review Source

VR

Verified Reviewer  
Account Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Expensify for your expenses"

October 16, 2018

4.0

Pros

I like that you can upload your pictures through the app and it automatically scans them into your account. This makes it easy to upload as soon as you purchase and helps things not fall through the cracks.

Cons

The mileage portion is good but could be improved if it saved a default address that I frequently use so I don't have to type in the same address for my trips.

Review Source

JC

James C.  
Research Associate  
Research  
Used the software for: 1-2 years

### "Simple and straightforward way for logging expenses"

August 16, 2022

5.0

Very good and pleased we went with Expensify.

Pros

Rolled out to staff as an app, easy to use, fast submission of receipts of expenses. Can be intergated with other software to monitor expenses as they accumulate.

Cons

Provision of an ability for company to roll out a notifications function could be useful to remind staff of submission deadlines.

Review Source

VR

Verified Reviewer  
City Manager  
Real Estate  
Used the software for: 1-2 years

### "Love This Product!"

November 27, 2018

5.0

Pros

I've used Expensify at two different startups and I love how easy it is to use. Uploading receipts is simple and making reports is a breeze. I am not a tech savvy person, so if I can use it, anyone can!

Cons

It does take a little bit of time for funds to hit my account, but I appreciate the followup emails that are sent to let me know exactly when it expect payment.

Review Source

VR

Verified Reviewer  
Vice President, Chief Compliance Officer  
Financial Services  
Used the software for: 1-2 years

### "Good product, easy to use. "

May 15, 2018

4.0

Pros

It's extremely user friendly. Set up an account, store your credit card data and or upload your spreadsheets/receipts. The reports are detailed and easy to pull. It saves so much time!

Cons

There are a select number of bankcards you can set to import from. My main company card is not one of the options so to use this I have to use a personal card that is listed. I would love to have more options.

Review Source

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