# Page 26 | Expensify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 26 - Is Expensify the right Expense Report solution for you? Explore 1309 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/97594/Expensify/reviews

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Expensify

4.5 (1309)

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Last updated March 15th, 2026

# Page 26 - Reviews of Expensify

## Showing most helpful reviews

Showing 626-650 of 1309 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
IT Candidate Relations Specialist  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Excellent product!"

December 18, 2018

5.0

Pros

Easy to use - I appreciate the multiple options to add an expense (email, picture, etc) and the smartscan is high quality!

Cons

Honestly can't think of anything - I recommend expensify to all my freelancing friends that regularly file reimbursements.

Review Source

DD

Dina D.  
CIO  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Expensify Review"

January 12, 2023

5.0

We use it globally & everybody loves it

Pros

Easy to useEasy to implementValue for money

Cons

We hardly ever have issues, but if we do hard to find someone to talk to

Reason for choosing Expensify

Value for money & ease of use

Review Source

AM

Alberth M.  
Tech support specialist 2  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "Expensive our virtual expenses accountant"

November 28, 2022

4.0

Pros

It has done pretty much easier to document people's expenses and reports documented by using Expensify.It is as easy as uploading a picture of your receipts and they will be scanned by the Expensify team and provide you with an expense report.

Cons

It makes it harder when a picture has been submitted with bad quality or not showing the correct amount or merchant.

Review Source

SM

Sharon M.  
Council Member  
Computer Software  
Used the software for: 1-2 years

### "App is amazing!"

October 5, 2015

5.0

We have been using Expensify at our firm for over 5 years. We highly recommend it to all our clients, especially for the mobile app! You can take a picture of your receipt right on your phone from the app, and using smart scan, it will even put all the information in right from the receipt (name, amount etc). Then you can code everything and make a report and submit For clients who have trouble with receipts, this couldn't get any easier. We also like that you can have multiple levels or approvals, download credit card transactions right into the program, reimburse employees , and it all syncs to QBO. Can't recommend it enough, it makes expense reporting a breeze.

Pros

Mobile App, approval levels, customer service, price, easy of use

Cons

Can take a little but to get it set up, but once it is, you are off and running!

Review Source

John H.  
Senior Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "Gets Rid of Expense Headaches"

September 30, 2018

5.0

Pros

My company uses Expensify and it really makes expenses painless. The mobile app is great for taking pictures of receipts on the go, and the ability to forward e-mail receipts to the software cuts down the processing time by so much. At previous companies without Expensify I've had to manually input every expense for business trips and it ended up taking so much time.

Cons

Most of the user interface is set up well, but I've had a few instances where an expense report was finished but it wasn't abundantly clear that it had not been submitted. So a few more visual indicators wouldn't hurt.

Review Source

CC

Charles C.  
Sr. Analytics Consultant  
Banking  
Used the software for: 6-12 months

### "Expensify makes expense reporting easy as a breeze "

October 27, 2022

5.0

Very positive, the best of the kind in its category. Clean interface, optimized user experience, and good use of ocr technology

Pros

The robust ocr component that scans receipts

Cons

It can be more integrated into HR software like with ADP or TriNet

Review Source

VR

Verified Reviewer  
business analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "How you can justify your expenses through expensify"

December 22, 2019

5.0

It provides the visibility and tracking the expenses realtime which enables the realtime decision making which will eliminate the postmortem analysis which are costing heavy.

Pros

Real time data processing and reporting capabilities which provides the data transparency for any management hierarchy fast and effective way.

Cons

it lack of integration with backend ERP systems which are custom build and less support for the integration issues.

Review Source

VR

Verified Reviewer  
Training Specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### ""Expensify Use""

May 3, 2019

4.0

This streamlines and makes reimbursements easier. As a user, I appreciated filing for reimbursements with less hassle.

Pros

This product made the reimbursement process more convenient, such that I didn’t have to contact a bunch of people and submit paperwork and wait for a long time to be reimbursed expenses I incurred from the job. The feature for using prior expenses as a template helped me quickly fill out the form.

Cons

It took some time to get used to using, but it just took one person showing me things around. I’m sure if I just played around with it I could have figured it out, but it was faster to have help.

Review Source

ZK

Zack K.  
Director  
Computer Software  
Used the software for: 1-2 years

### "Makes expense reports fun to do!"

May 14, 2021

4.0

The only expensing system I would consider if starting a new company.

Pros

Usually expense reports are the things most employees hate to do. Expensify turns that on its head with its delightful UX. While taking a photo of a receipt and having the app auto populate expense fields has been done before, Expensify enhances the experience through lightning fast app and website performance. I also like the usage-based pricing model, which allows you to open up Expensify to the entire company from the beginning. You can configure different expense policies for different regions which simplifies accounting across multiple regions. Approval workflows for expense reports is very straightforward.

Cons

Occasionally the receipt-scanning feature would not pick up the receipt details. This was especially the case when dealing with non-English receipts. The system is also not away the smartest when it comes to flagging specific expenses for non-compliance, it tends to have many false-positives.

Review Source

Thomas H.  
CEO  
Consumer Services  
Used the software for: Less than 6 months

### "Expensify is the best software to track my expenses that I use to manage my expenses."

October 2, 2022

5.0

I love using Expensify to track my expenses because of the cool interface. I like that it has helped me achieve some form of financial discipline over time by observing my expense therefore, I like the benefits it provides in my life.

Pros

What I like about Expensify is that it makes it so easy to track my expenses and keep track of my spending hence it helps me make informed decisions regarding my money and expenses.

Cons

The things I don't like about Expensify are that it is not free. I also don't like that it requires to have a credit card to use its service as it makes me uncomfortable over the security of my credit card information.

Review Source

CC

Caroline C.  
Director  
Environmental Services  
Used the software for: 2+ years

### "Effective but sometimes overly complicated"

December 14, 2022

4.0

Overall positive. Appreciate the simplicity of the mobile interface. Wish the web browser was equally as simplistic.

Pros

Easy to upload and appreciate the autofill for multiple data fields

Cons

Sometimes it's unclear whether you need to submit a report or if that interferes with the bookkeeping end of things. However, that could be an internal operational hurdle. Also sometimes the auto upload/field fill function stalls and/or takes several minutes...to the point where it's faster and easier to just manually add receipt information.

Review Source

VR

Verified Reviewer  
Senior Editor  
Internet  
Used the software for: 1-2 years

### "Making Expense Reports Easy"

December 6, 2018

5.0

Pros

Working remotely means that from time to time I have to travel to attend meetings or other such work-related functions. Submitting receipts for travel expenses are made easy with Expensify. No need to hold on to receipts for a long time and worry about losing them, just take a snapshot with the Expensify app and its all taken care of. Expense reports couldn't be any easier!

Cons

The app is a little slow in terms of scanning and filling in the details automatically, but those are small potatoes when compared to the overall benefit that Expensify brings to getting reimbursements.

Review Source

David N.  
Senior Accountant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Very Easy to Use"

September 24, 2018

5.0

It's a wonderful application for tracking expenses. I used this regularly when I was tracking expenses in an organization in school.

Pros

It's very easy to use and has great functionality.

Cons

Nothing that I can think of! It's easy to use, affordable, and functions well.

Review Source

VR

Verified Reviewer  
Co-Founder  
Computer Software  
Used the software for: 6-12 months

### "Customizable solution for expense reimbursements"

April 29, 2019

4.0

Pros

Expensify has most of the functionality that one might want in expense software: ability to set custom rules, an app for scanning receipts, and different roles/access levels needed to manage expenses within a company.

Cons

The user experience for new employees isn't the best - they typically need someone to help walk them through how to use the app and how to prepare and submit a report.

Review Source

Natalie Y.  
Senior Market Research Analyst  
Telecommunications  
Used the software for: 1-2 years

### "Expensify Review"

October 4, 2019

5.0

Expensify provides an easy-to-use and intuitive product for my team to submit expenses and receive reimbursement quickly and efficiently.

Pros

This software has a great user interface (beautiful design), is very user-friendly and easy to use, and is very useful when filing expenses at work. The tool makes it really easy to upload and submit receipts.

Cons

It is difficult to think of things I dislike about the product, as I have had an excellent experience with Expensify thus far - my only feedback would be to try and ensure that all capabilities from the desktop experience are also available via the mobile app.

Review Source

VR

Verified Reviewer  
Salesforce Admin  
Financial Services  
Used the software for: 1-2 years

### "Get reimbursed with only a few clicks "

December 31, 2019

5.0

This is an easy tool to submit my monthly cell phone reimbursements. Expensify will also learn patterns of how you flag expenses and use that to predict simar expenses in the future.

Pros

Expensify's auto-capture feature is a real time-saver. I can easily upload a receipt and Expensify will detect the dates, amount and vendor and populate that into the request. From there you review and submit the report from the approver. It's also helpful that you are updated as your request moves along the approval line.

Cons

As a user who simply submits my cell phone bill for reimbursement every month, I have no complaints. Great tool!

Review Source

Amanda D.  
Associate Creative Director  
Computer Software  
Used the software for: 2+ years

### "Expensing is a Breeze"

December 5, 2018

5.0

I have no fear in incurring expenses because of how easy and fast it is to enter info and automate submissions.

Pros

uploading receipts, auto-filling of fields, great UI, very intuitive flow through the steps. Also, it flags errors for you to ensure accurate reporting

Cons

the mobile scanning on the app is a great feature, but it significantly lags when you're using the direct upload tool. I've found a work around, but it took me awhile to figure that out

Review Source

AK

Alan K.  
Controller  
Marketing and Advertising  
Used the software for: 2+ years

### "You weren't born to do expenses, you were born to wait for a tech support response."

July 16, 2019

2.0

When the software is working, it's fine. God forbid you should have a problem requiring tech support. Since they don't offer phone support, problems that any other company could solve in less than a hour can drag on for days and weeks. They offer a variety of excuses why they don't but as all other major companies do offer it, their excuses ring hollow. The bottom line is that it would cost them more money which they are unwilling to spend to do a better job.

Pros

Nothing that a different software can't also do.

Cons

Tech support and their treatment of their customers.

Review Source

DT

Danika T.  
Event Producer  
Events Services  
Used the software for: 2+ years

### "Many features and streamlined"

June 6, 2023

5.0

Pros

I only use the product in a straightforward way to collect receipts and submit expense reports. Once all the categories are completed and you get in a rhythm, it's very straightforward and streamlines the expense tracking and submittal process.

Cons

There a many features...often too many for my needs.

Review Source

VR

Verified Reviewer  
Support Manager  
Computer Software  
Used the software for: 1-2 years

### "Easy way to get repaid - some issues"

April 18, 2019

4.0

Pros

Expensify is great for getting repaid for company expenses. I really like the feature where you can email the receipt and it uploads. I can add explanations of my purchases and group multiple employees onto a bill.

Cons

"Smart Scan" is kind of a scam, we found out it's just people manually going through to update them. It takes hours or days to do, so now I just manually input everything. It would also be great if we could verify a cash purchase, ie we prepaid for a meal on a card, but still needed to tip, so we tipped in cash, but its really hard to log/prove that.

Review Source

JH

James H.  
Sales Ops  
Computer Software  
Used the software for: 2+ years

### "Makes frustrating expense reporting a thing of the path"

May 28, 2022

5.0

Pros

Great UI and UX, easy to get started with, website is fast and responsive. Compared to other enterprise expense reporting systems, the is 99% of the battle. The mobile app works well to scan receipts and repopulate fields. Approving expenses is very straightforward, Expensify will flag entries that require review. Report generation is a bit limited but sufficient for my needs.

Cons

The \[SENSITIVE CONTENT\] tends to directly email users and provide political commentary which I feel is unnecessary. Also they keep promoting and pushing their Expensify credit card, to the point where it's excessive. Sometimes the receipt scan doesn't register or work and I have to manually enter data.

Review Source

VR

Verified Reviewer  
3rd Line Support Supervisor  
Information Technology and Services  
Used the software for: 6-12 months

### "No more paperwork!"

March 5, 2019

5.0

Pros

Being able to do expenses from anywhere without having to faff around with a scanner and filling in in house paper work makes keeping on top of expenses a breeze. Instead of having to keep a wallet full of receipts it now takes 5 minutes to make an expense claim

Cons

Genuinly can't think of anything I dislike about the product, it's a massive shift for the better for any user.

Review Source

John S.  
Head of Talent Acquisition  
Real Estate  
Used the software for: 1-2 years

### "Tracks all my biz charges"

November 14, 2018

5.0

Pros

Expensify provides a plethora of options but is easy to submit corporate expenses. I normally just upload a receipt & update the correct labels.

Cons

There should be an auto remind feature for managers to approve submittals

Review Source

CS

Christian S.  
Adventure for the City Assistant Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Snap and go"

December 12, 2018

4.0

Overall, it's easy to use. I enjoy the email notifications telling me when I have expenses that need reviewing and coding. It's also nice to be able to click multiple items and edit them all at once.

Pros

I love that I can take a picture of a receipt in the app and it will auto match it to the charge when it appears in my inbox.

Cons

I hate that smart scanning takes SO long. It also tries to guess how you will code something based on previous coding history but it is almost always wrong in my case.

Review Source

VR

Verified Reviewer  
Fellow  
Hospital & Health Care  
Used the software for: 1-2 years

### "Simplify with Expensify"

November 7, 2018

5.0

Pros

From a user perspective, this makes expensing way more simple and transparent. I can easily categorize things for the accounting team and most importantly, there's a clear communication channel if there are any disputes with my expenses. I can handle that on a dedicated platform and it helps with my overall organization.

Cons

I think the business logic in the software could be improved to make it more intuitive. It seemed like I had to flip back-and-forth between the interface and the instructions for the first couple of reports because it did not come naturally.

Review Source

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