# Page 3 | Expensify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Expensify the right Expense Report solution for you? Explore 1331 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/97594/Expensify/reviews

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Expensify

4.5 (1331)

[View alternatives](https://www.capterra.com/p/97594/Expensify/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 23rd, 2026

# Page 3 - Reviews of Expensify

## Showing most helpful reviews

Showing 51-75 of 1331 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SV

Sergio V.  
Territory Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "It truly makes your life easier"

March 21, 2026

5.0

It truly makes your job easier to the point where you stop worrying about your expense reports. No more loose receipts in your pocket!

Pros

I have used different tools in different companies, but I must say Expensify is the most useful and intuitive.

Cons

There isn’t something bad. From uploading receipts to getting paid, it is all an amazing experience.

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

This is a new conpany that uses Expensify instead of SAP Concur

Review Source

Joshua M.  
Customer Success Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "User Friendly, convenient!"

February 17, 2026

5.0

Pros

Very user friendly! I have to use it for work and I really love the GPS tracking feature, it makes things so easy to submit mileage. It's also really easy to submit Cell Phone bil.

Cons

I haven't found any yet! Like I said, everything is pretty easy and user friendly. I like how easy it is to submit expenses.

Review Source

NG

Nathan G.  
Accout Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Shady Billing Practices "

March 13, 2025

1.0

Pros

Expensify has some useful features for tracking expenses, making it convenient for managing receipts and reports. When it works, it can be a helpful tool for organizing spending. However, that convenience is completely overshadowed by their terrible billing practices and lack of customer support.

Cons

I've had recurring, shady issues with Expensify’s billing system, and after my latest experience, I can’t recommend this platform. I never canceled my personal subscription, yet it was automatically canceled due to a failed credit card charge—without any notification that my card had declined. Somehow, my new credit card (which I never manually updated) was mysteriously applied to a Group account I never created or authorized—and I started getting charged $10/month for it. Expensify’s billing system is confusing, opaque, and borderline deceptive. There was no email or notification when my new card was added, no transparency about how this happened, and no easy way to fix it. Given that I travel frequently, I expect clear, upfront billing—instead, I keep running into unauthorized charges and a lack of accountability. If you’re considering Expensify, be extremely cautious about their billing practices. They make it way too easy for unexplained charges to show up, and their lack of transparency is concerning. I highly recommend looking for a more reliable alternative. 🚨

Review Source

Response from Expensify

July 21, 2025

Hi Nathan - I understand this reply is coming fairly late, but I do apologize for any inconvenience here. I'm going to provide an email privately that you can reach out to, and we'll have a couple senior members of our team look into any issues if you're interested. Thanks so much.

VR

Verified Reviewer  
Assistant Plant Maanager  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Simplistic"

August 18, 2025

5.0

Overall, any time I have ever had an issue the Expensify Concierge was able to fix it. Super easy to use, classic or new!

Pros

Super easy to use! This is probably one of the easiest platforms to navigate. I love that if classic expensify is your favorite you always have that option to use.

Cons

I have yet to find anything I dislike! Any issue I have had it has been easily corrected by the concierge.

Review Source

MM

Marilyn M.  
Marketing Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "A Must-Have Expense Tool for Busy Marketers and Small Teams"

June 19, 2025

5.0

Our small team of under 25 people relies on Expensify to manage all our business expenses, and it’s been a total game changer. As a Marketing Manager constantly booking work flights, hotels, meals, and ordering everything from postcards to pull-up banners, Expensify has made tracking and submitting expenses incredibly seamless. One of my favorite features? If I forget my physical Expensify card (which used to happen more than I’d like to admit), I can still get reimbursed quickly and easily. But honestly, forgetting it is no longer an issue now that I can add my Expensify card to Apple Wallet—genius move! It makes covering even the smallest charges, like a $2 parking meter, so effortless that I don’t even have to think about it. Expensify has turned what used to be a tedious chore into something I barely notice—just the way it should be. Thank you, Expensify!

Pros

My favorite thing is the commuter reimbursement that my company offers. I simply put my home address and work address, and Expensify adds the rest up!

Cons

I don't have any cons about Expensify at the moment, as a user, my experience has been great for several years.

Review Source

Justin T.  
Navigation Officer  
Maritime  
Used the software for: 2+ years

### "Expense Reimbursement Simplified!"

January 3, 2026

5.0

A pleasant, and positive business experience! An app that costs nothing for me to use to simplify my expense reimbursements with my employer!

Pros

Expensify simplifies, and streamlines expense tracking, reimbursement, and more! Although my uses for the app are limited to my work requirements, whenever there has been an issue with processing, support was readily available, and quick to resolve any issue with an update!

Cons

No problem I have encountered has not been able to be resolved! Sometimes the process for attaching receipts can glitch.

Review Source

VR

Verified Reviewer  
Sr. Director of Life and Workforce Readiness  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easy and Efficient Program to use"

January 27, 2026

5.0

We've been using it for three years and being reimbursed quickly has pleased staff, especially not having to fill out a bunch paperwork, printing out maps, etc.

Pros

It is a very easy program to learn how to use and it has efficiently helped our agency reimburse staff quickly. For both staff and our finance department, it has helped reduce the amount of paper that is needed to be filled out, turned in and then filed after approval. This has helped us decrease the amount of paperwork boxed up in our storage room as well as help us lessen our ecological footprint lessening the amount of paper and toner used.

Cons

Took a couple of tries to get it right, otherwise there isn't any further cons. Perhaps a video module that does a walk through for new staff.

Review Source

CR

Christa R.  
CEO  
Internet  
Used the software for: 1-2 years

### "Expensify is a very useful tool for my business"

May 19, 2026

5.0

Expensify is a wonderful product. The ease of tracking everything is impeccable. It keeps everything organized and streamlined.

Pros

The ease of creating invoices, receipt management and tracking expenses. It keeps everything organized and easily accessible.

Cons

The learning curve takes time, but once you’ve learned it, it’s a very valuable tool for my business. It has helped minimize my accounting team.

Review Source

VR

Verified Reviewer  
Field Operations Specialist  
Retail  
Used the software for: Less than 6 months

### "Pros and Cons of Expensify"

October 28, 2025

4.0

Overall experience has been good. The UI needs a lot of improvement. The team should focus on the app from the perspective of a new user and right now for a first time user, its a bit confusing. Also, the app reached through the inbox option should be the face of the app when you log in. Also, the SQL sorting that the app uses is not great as it returns false data.

Pros

It is easier to track expenses and I believe its easy to view and approve the expenses as well. I like the category wise bifurcation. On my laptop, it flows nicely and the legacy version, in my opinion, is more versatile. Payments and reimbursements are better there as you can easily create a report there.

Cons

I would prefer it was also segregated date wise and a subtotal was displaced for each date. Mobile app needs improvement. It could be similar to SmartReceipts app where it is much easier to upload and submit the receipts.

Switched from

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

Company uses Expensify for all the reimbursements.

Review Source

AG

Andrew G.  
Product Line Director  
Oil & Energy  
Used the software for: 2+ years

### "expenses fast and easy"

May 18, 2026

5.0

10/10. I wouldn't want to do expenses any other way. The product is easy to use, the AI is very good at grabbing all the necessary information for accurate expenses and helps me focus on my job

Pros

I love the ease of use. one picture is all it takes. no more dealing with taping receipts and keeping a wallet full of receipts

Cons

That I spent the first 20 years of my career without it. I wish I could have the hours of my life back that I wasted doing expenses "the old way"

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

When I switched jobs I came to a company that uses expensify

Review Source

Rachel S.  
Digital Support Manager  
Telecommunications  
Used the software for: 1-2 years

### "Expensify delivers."

October 28, 2025

5.0

Overall, Expensify is an excellent tool to track and report all expenses. The categories and descriptions allow you to easily track expenses for tax purposes.

Pros

I love the app's ease of use and thoroughness. They thought of everything when it comes to making sure your expenses are accounted for.

Cons

I have no cons to report. They have all of the necessary functions you would ask for in an expense app.

Switched from

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

The company saw more value in this product.

Review Source

RF

Reece F.  
Real Estate Team  
Real Estate  
Used the software for: 1-2 years

### "Best app for small business "

February 6, 2026

5.0

It's great, just snap a photo and at the end of the year you just email your account your expenses and its done.

Pros

Easy to use and low cost, just snap a photo and the app does everything else. Took 2 weeks to get into the habit of taking photo of each receipt and then it's like second nature.

Cons

Nothing really it's easy and simplifys taxes and the ease at just snapping a photo and it logging in is awesome

Review Source

VA

Vicky A.  
Account Manager  
Insurance  
Used the software for: 2+ years

### "Secure, efficient team expense reporting."

October 15, 2025

5.0

Expensify allowed the insurance team to automate reports and approvals, making team spending tracking easy and streamlined for rapid, compliant reimbursement.

Pros

Users love Expensify's high security and friendly interface that easily generates team expense reports, tracks approvals, and keeps books accurate for accountants.

Cons

Others mention that some periodic bugs and syncing errors could interfere with report workflows, needing further assistance to prevent delays in bookkeeping or regulatory timelines.

Review Source

Richard C.  
Construction travel reset merchandiser  
Retail  
Used the software for: 1-2 years

### "Expensify's commitment to automating"

December 8, 2025

5.0

Expensify's commitment to automating the tedious for its customers and trusting the talented for its employees is what makes it a good company. It combines a highly effective and user-friendly product with a supportive, and results-driven.

Pros

SmartScan automates receipts, creating quick expense reports. Excellent mobile app, fast reimbursement, and simple reporting.

Cons

Zero complaints! SmartScan makes expense reporting effortless. Everything is automated, quick, and simple with the great mobile app.

Review Source

Lyda C.  
Administrative Manager  
Mental Health Care  
Used the software for: 2+ years

### "Easy to Use!"

December 3, 2025

5.0

Pros

Expensify is an intuitive tool with an easy-to-use interface that, with tailored settings, will show the user at a glance what data is outstanding. In addition to its exemplary UX, its cross-functionality with other platforms makes it a versatile tool indeed. Well done Expensify!

Cons

Truly, nothing at all! I've been working with it for several years now and Expensify is very easy to use.

Review Source

KH

Kim H.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Manageable Spending "

March 22, 2026

5.0

I have learned a lot and saved a lot also. I have been able to compare my daily spending on a regular.

Pros

The management of spending and being able to save and see where my money is going with my everyday essentials.

Cons

I need to be able to put more receipts on my account and compare my spending at all store locations.

Review Source

VR

Verified Reviewer  
Director of Lifecycle Marketing  
Medical Devices  
Used the software for: 1-2 years

### "Easy- Quick and Painless way to submit expenses at any size company"

January 5, 2026

5.0

Expensify is a reliable and user-friendly expense management tool that has worked well across both startup and larger company environments. The mobile experience is intuitive, expense submission is straightforward, and reimbursement turnaround times are consistently quick. It helps streamline expense processes for employees and finance teams alike.

Pros

I’ve used Expensify at multiple companies, including a startup, and it’s been a great experience. It’s easy to use, works well on mobile, and expenses are reimbursed quickly. Makes the whole process simple and stress-free.

Cons

Would love to have more automation and reminders from the system. I would love my scanned receipts auto-categorized with a reminder to submit.

Review Source

VR

Verified Reviewer  
Production Coordinator  
Food & Beverages  
Used the software for: 1-2 years

### "Expensify has been great!"

November 14, 2025

5.0

Great! It's a reliable program and great for businesses of any size. If you are looking for a good programs to expense everything, then this is for you.

Pros

Expensify has been great! It's an easy platform for all of our employees to submit their expenses. I highly recommend it!

Cons

Nothing. It works without any issues. The website is always working correctly and I've never had any issues with submitting expenses.

Review Source

VJ

Vicki J.  
Spa Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Love Expensify"

July 26, 2025

5.0

Highly recommend Expensify for your personal & business expense management needs. It was a life saver for me for our small business.

Pros

Love the ease of Expensify to help me keep track of all of our employees travel expenses. They could just scan the receipt in and it would categorize it for them.

Cons

There was honestly nothing I didn't like about Expensify. It was very user friendly and loved how it pulled everything together for me.

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Expensify

So many more options to ensure accuracy with our expenses.

Review Source

AP

Ashley P.  
HR Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy Way to Stay on Top of Expenses"

December 25, 2025

5.0

Overall, my experience with Expensify has been positive. It’s easy to use, keeps expenses organized, and saves a lot of time compared to manual tracking. While there are a few small quirks, it does what it’s supposed to do and makes expense reporting much simpler.

Pros

Expensify is super easy to use and makes tracking expenses way less painful. Uploading receipts is quick, everything stays organized, and the whole process just feels straightforward. It’s been really helpful for keeping expenses in one place and saving time.

Cons

Sometimes the app can feel a little slow or glitchy, and a few features take time to figure out at first. The categorization isn’t always perfect, so occasional manual fixes are needed.

Review Source

Johnny S.  
Software Developer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Smooth and Seamless"

January 14, 2026

5.0

Very positive. Expensify has been an amazing addition to the corporate suite of applications, and gives me hope that not all boring tasks need to be boring.

Pros

I really enjoy how seamless the UI of their browser is. Everything is layed out in a very easy to understand, but functional and seamless way. I never struggle to submit expenses, even though I only do a handful times a year, and I have had no prior experience.

Cons

I did initially struggle to figure how to add expenses to a report, it makes more sense in my head to create a report, then be able to add the existing expenses to the report, but instead you need to "send" the expenses to the report. Not too much of an issue, but took a second to figure that out.

Review Source

Mohamed H.  
Operations Director  
Information Technology and Services  
Used the software for: 2+ years

### "Perfect APP"

May 10, 2026

5.0

As I said, it's easy to manage team and overall company expenses efficiently. I didn't encounter any problems with the app or platform.

Pros

What I liked most about Expensify is the clean interface, ease of use, integrations, and the flexibility to customize it to our workflow. Reporting and expense management are excellent for any business.

Cons

I honestly didn't face any issues during my time using the app. There's nothing I liked least – it worked well for all my needs.

Review Source

Manolito T.  
TSSE  
Computer Software  
Used the software for: 2+ years

### "User experience"

February 13, 2026

5.0

Very Satisfied. We have been using this application in our office for submitting and tracking our expenses.

Pros

It's very user friendly. Easy to navigate and use the features. It wasn't hard to process payment and request reimbursement. It has very good tracking feature where I can save my reports and receipts. The over all interface is good.

Cons

None so far. The whole application is well designed and functioning. It provides me the features I was looking for.

Review Source

VR

Verified Reviewer  
Sr. Solutions Engineer  
Computer Software  
Used the software for: 1-2 years

### "Solid expense management system"

January 27, 2026

4.0

Overall good experience, managing expenses is pretty painless. The smart receipt feature is a little annoying as I prefer to manually code my expenses and it ends up with duplicates.

Pros

Easy management of expenses, quick to add new reports and manage receipts. Overall allows for efficient expense management.

Cons

Mileage calculator could be better, doesn't allow for custom routes which creates a hurdle as you don't always follow the map.

Review Source

Laura Valeria S.  
Team Coordinator  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Fast, Simple, and Hassle-Free"

April 8, 2026

5.0

I used Expensify to submit a pending invoice for an Uber ride with my company, and the process was extremely simple and straightforward. The platform made it quick and easy to upload and track my expense, providing a smooth and hassle-free experience

Pros

I really appreciate how intuitive and user-friendly Expensify is. It streamlines the expense management process, making it quick and easy to track and approve pending payments. The efficiency and simplicity of the platform save time and reduce errors, which is invaluable for both individuals and teams.

Cons

While Expensify is very efficient and user-friendly, there is room for improvement in customizing reports and integrating with certain accounting systems. Enhancing these features could make the platform even more versatile for different business needs.

Review Source

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