# Page 8 | Expensify Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Expensify the right Expense Report solution for you? Explore 1309 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/97594/Expensify/reviews

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Expensify

4.5 (1309)

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Last updated March 15th, 2026

# Page 8 - Reviews of Expensify

## Showing most helpful reviews

Showing 176-200 of 1309 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DS

Darren S.  
Product Owner  
Computer Software  
Used the software for: Less than 6 months

### "Expensify to Simplify Expenses"

March 24, 2026

4.0

Expensify saves me time and ensures I stay on top of tracking and submitting all my expenses. The mobile app allows me to scan receipts at point of purchase before they get misplaced. Most of the time it works seamlessly, and I cannot imagine tracking expenses without it.

Pros

Expensify is easy to use and scans receipts well. The mobile app is a pleasure to use. Expensify integrates well with Xero. It support multiple currencies. Overall it just works.

Cons

While Expensify is easy for me to use, it isn't so easy for the administrator. Costs can quickly escalate, especially for larger teams. Customer support isn't as prompt as it could be.

Review Source

JE

John E.  
Director  
Oil & Energy  
Used the software for: 6-12 months

### "Easy peasy"

January 6, 2026

5.0

very positive!

Pros

ease of use and user-friendly interface are a huge plus for the platform. From previously doing expenses manually this is a major upgrade

Cons

possibly too easy...mistakenly used Expensify for a small personal expense. The remedy was quick and effective.

Review Source

MW

Michael W.  
Teacher  
Entertainment  
Used the software for: 6-12 months

### "Helpful tool"

January 25, 2026

5.0

Pros

Being able to track expenses in a way that allows me to easily upload receipts and go back and trust that they are in one place.

Cons

I wish there were more opportunity to personalize the experience as far as how to organize the receipts

Review Source

GP

Gianna P.  
EVP of HR and Finance  
Management Consulting  
Used the software for: 6-12 months

### "Unimpressed and Fed up"

May 5, 2025

1.0

It's been awful. I will not go back. Not only do they not know how to help repair software glitches or issues. Their pricing isn't as transparent as I would hope. We were suppose to be locked in at $5 per user and they tried multiple times to charge more so I had to keep disputing.

Pros

Nothing really, the idea of it was nice at the time last year.

Cons

The integration never stuck and nor consistently worked with QBO or with the apps. My employees had trouble with it. Their customer service would not help either, nor let us cancel. We couldn't keep wasting time on this platform. We switched to something else. I kept proving we were not using this platform or how it would not integrate properly to please let us cancel and they refuse even when there was only a few months left for the subscription.

Review Source

Response from Expensify

May 14, 2025

Gianna - we really appreciate the candid feedback, and we hear you. We just released $5/user/month pricing, no annual commitments, month-to-month, cancel anytime. And we should have no problem getting you up and running on our QuickBooks Online integration. We'd love to have you back. Thanks so much.

MM

MUCHIRA M.  
Frontier Field Staff.  
Religious Institutions  
Used the software for: 1-2 years

### "The Notes Feature is Gold! "

July 22, 2025

5.0

I enjoy using expensify. Its seamless ad smooth.Its probably one of the few platforms our organisation use that is actually easy to use.

Pros

The best feature that I like about Expensify is the notes feature that is available while submitting reports on expenses.These notes help your finance admin approve expenses and reimbursements even more quickly. You don't need emailing back and forth, your finance admin can simply reply on the notes section.

Cons

Just the inability to track expensed money can sometimes be a little stressful but not big deal nonetheless. The money always hit your account in time.

Review Source

VR

Verified Reviewer  
Sr AI Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Good expanse management tool"

February 22, 2026

4.0

Pros

It has a nice colouring, been trying to use AI for the receipt scans. It is relatively fast and easy to tag related peoples. UI is pleasant.

Cons

The creation of expanses and adding them to report and then submitting them is very confusing and not the best UX. It could be way more straight forward on how to create the expanses and add multiple into one report for submission.

Review Source

YD

Yohann D.  
Project manager  
Computer Software  
Used the software for: 1-2 years

### "A serious option for expense management"

November 28, 2025

4.0

I'm using it three times a month, so really not often. It is really user friendly and it is going straight forward each time.

Pros

User friendly and receipt scanning works fine. It is easy to copy paste a former expense and tune it to the current needs!

Cons

it is quite a difficult question. Expenses are processed as expected. I've go nothing to say or add so far.

Review Source

VR

Verified Reviewer  
BDR  
Computer Software  
Used the software for: Less than 6 months

### "Super functional and simple"

June 16, 2025

5.0

Overall Expensify reduces expense submission and follow-up from a multiple-hours-per-month chore to a quick and easy momentary task

Pros

I love how easy to use Expensify is, even with all of the functionality it offers. Quick to learn, pleasant to use, stress-free to rely on. Great tool.

Cons

My only complaint is small enough that it doesn't affect my opinion on the software at all, and I imagine it will be addressed eventually anyway. But the OCR isn't perfect when looking for dates, especially on multi-receipt images or weirdly formatted receipts.

Review Source

TD

Tamara D.  
Barber  
Cosmetics  
Used the software for: 6-12 months

### "Doesn’t meet needs anymore"

March 19, 2026

3.0

My experiences are still seeet and sour, some good and some not so good. Aside from the recent data breach, expensify is still good to use, it’s still effective,

Pros

It’s still ok just slower. They recently had a data breach and that really shocked me and made things questionable.

Cons

It has swindled and more importantly they had a data breach recently that really shocked me and has made things a lot more complicated and questionable

Review Source

Response from Expensify

March 31, 2026

Thank you for taking the time to leave a review. We want to address the concern about a data breach directly: Expensify has not experienced a data breach. We understand how serious that would be, and we'd never minimize that kind of concern. Security is core to how we're built. Expensify maintains PCI-DSS compliance, undergoes annual SOC 1 Type 2 and SOC 2 Type 2 audits by independent third-party auditors, and conducts yearly penetration testing. Your data is encrypted at every stage of the journey, and we're verified daily by McAfee. We'd love the opportunity to connect you with someone from our team to address any outstanding concerns and make sure you have accurate information. We'll be following up to request your contact details so we can do that directly.

LM

Leonardo M.  
Project Coordinator  
Information Technology and Services  
Used the software for: Less than 6 months

### "Expensive: easy going for payments and reimbursements."

December 11, 2025

5.0

I'm very impressed, Expensive really makes the flow easy and fast from creating a reimbursement request to receive it!

Pros

Expensive is easy to use, secure and with very good customer support. The user interface and clean and flows easily, payment and reimbursement turns into an easy go with the very good document management feature that comes with that. It really adds value for your money both ways out!

Cons

Nothing, Expensify is just the best value for the money when you think about payments and reimbursments.

Review Source

PW

Patrick W.  
Account executive  
Internet  
Used the software for: Less than 6 months

### "Expensive review"

February 6, 2025

3.0

Overall, we felt there were other product products similar to nature that were a better fit for our company

Pros

Their technology looked good on the front end. Their app is very functional and user-friendly.

Cons

The progress they made on product enhancements was slow

Review Source

Response from Expensify

May 14, 2025

Hey Patrick - I'm curious if you've checked out New Expensify (new.expensify.com) yet. Hoping you'll give it a try and sharing your feedback. Thanks so much!

CA

Cody A.  
Key Account Manager  
Computer Software  
Used the software for: 2+ years

### "Great Way To Track Expenses"

September 25, 2025

5.0

It has been solid and reliable. It really makes expense reporting much faster than previous softwares I’ve used.

Pros

Quick and easy to scan receipts. The software does a great job of automatically recognizing values eliminating extra steps to fill out each expense.

Cons

Could do a better job of organizing receipts. It can get a bit cluttered with all receipts from a long trip.

Review Source

JA

Julia A.  
Talent Partner  
Media Production  
Used the software for: 6-12 months

### "Good experience overall! "

January 12, 2026

4.0

Overall a great experience. Easy to use, good user interface and offers great customer support as well. For our business it really meets our requirements!

Pros

The platform is extremely user friendly and it is easy to send your expenses and get them approved. I also love that I can have easy access to reports and follow through my expenses in the pipeline.

Cons

The smart scanning feature does take some time. When I put in a receipt, it can take up to a day for it to upload and get the smart scanning going. Often I need to go back in and fill it out manually.

Review Source

JCU

Juan Camilo U.  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Allows to submit my expenses in an easy and intuitive manner"

July 19, 2025

5.0

Allows to submit my expenses in an easy and intuitive manner. It speeds up and avoids the annoyances of expensing.

Pros

The UI is very well thought. You can easily find everything you need to submit your expenses. Additionally, the feature to extract the information from the receipt works fine most of the times. It saves you some time while filling the form.

Cons

The feature that extracts information may take some time (in the order of minutes). The good thing is that it is done in the background, so you can come back at any time to resume the submission.

Review Source

AQ

Andres Q.  
Academic Coach  
Education Management  
Used the software for: 1-2 years

### "Friendly and Nice"

March 9, 2026

5.0

Right from the beginning it was easy to follow the steps. It did not request any difficult information.

Pros

It was easy to use. Platform was simple to read and understand. Steps were clear to follow and it was very practical.

Cons

I liked everything. I honestly did not find one thing I did not like about my experience. I think they do a great job.

Review Source

AD

Anabel D.  
Partner and Board Member  
Professional Training & Coaching  
Used the software for: 2+ years

### "A lifesaver for the busy business traveler"

July 15, 2025

5.0

Hassle-free expense reporting with Expensify has made my business travel experience less tedious on my return.

Pros

Its smart-scanning feature, the possibility of creating a rule from a change in an expense description and apply it to all matching expenses, and the ability to switch between expense policies

Cons

Smart-scanning could be faster, but as long as you make it a habit to scan (take a snapshot) your receipts on the spot, it shouldn't be a dealbreaker.

Review Source

jJ

jennifer J.  
Accounting Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Quick Reimbursements"

March 10, 2025

5.0

Overall, Expensify has made my reimbursements much easier. I can see each line item, and easy to make sure it is properly categorized.

Pros

It makes it very easy to reimburse my staff for their expenses.

Cons

It can be a bit complicated when trying to upload receipts, but once you figure it out you will be fine.

Review Source

VR

Verified Reviewer  
Creative strategist  
Telecommunications  
Used the software for: 1-2 years

### "Great app for travel expenses"

October 29, 2025

5.0

Love this app. I work on a global company and for me and my manager has been very useful in order to track my travel expenses.

Pros

It make it so easy to track (for me and my manaher) and have in order all my business travel expenses.

Cons

anyhting to the moment. I think the app works wonderfully and it is very simple to understand and use.

Review Source

AG

Annie G.  
Sr. Accountant  
Accounting  
Used the software for: 2+ years

### "Great expense tool for small to medium size businesses"

April 15, 2025

5.0

Pros

Expensify has a very easy interface to use for employees. It helps our company keep track of expense reimbursement. It also integrates with our ERP system.

Cons

Expensify isn't a scalable solution if you are looking for a travel and expense all in one tool.

Review Source

DA

Dawdu A.  
BASED  
Banking  
Used the software for: Less than 6 months

### "Expensify has made the whole reimbursement process fast, clear, and stress-free"

December 22, 2025

5.0

My company uses Expensify exclusively for reimbursements, and it’s been a lifesaver. From fixing a billing issue on a subscription to getting an invoice corrected just in time, Expensify has made the whole reimbursement process fast, clear, and stress-free and I love the user interface.

Pros

The ease of use getting expenses uploaded and approved and is worth the value for money. Expensify has a lot of features like manage your trips which I enjoy.

Cons

Sometimes the customer support could provide better way to report bugs and issues but some bugs pop up once and a while.

Review Source

SC

Sean C.  
Associate  
Education Management  
Used the software for: 1-2 years

### "Great Experience"

June 24, 2025

5.0

My overall experience with Expensify is super positive. They provide alerts if there are mistakes, and the help area is easy to manage. Overall, the tool itself makes entering and tracking expenses very easy and non-cumbersome.

Pros

Expensify makes everything so easy; it is a one-stop shop that is intuitive and saves time. The simplicity of entering mileage is wonderful, along with being able to take simple pics for fast uploads of receipts.

Cons

I can't say that I have a con, being it is simply that user-friendly. The toggling between a report and and new expense can be confusing at first.

Review Source

PS

Pawel S.  
Head of Retail  
Retail  
Used the software for: 1-2 years

### "Good expense management software "

December 25, 2024

4.0

Overall software is promising but needs abit of work

Pros

I like the ease of submitting expenses and pictures

Cons

Needs some work around types of expenses and multiple invoice attachments

Review Source

DS

Dilak S.  
Senior Experience Designer  
Design  
Used the software for: 1-2 years

### "Robustious Expense Management Program: Expensify"

February 20, 2025

5.0

Pros

I like that Expensify automates the entire process of expense management through receipts capturing and expenses categorization.

Cons

I have not had any bad experience with Expensify on my end.

Review Source

MG

Marian G.  
Software Engineer  
Accounting  
Used the software for: 6-12 months

### "Expensify - everything packed in 1 product"

June 16, 2025

5.0

Pros

Easy to use with clearly explained ways of submitting your expenses. Uses AI to validate and extract information from receipt so no need to automatically fill in everything

Cons

Email notifications are not being consistant and do not provide you a lot of information so you have to login unnecessarily

Review Source

DM

Doug M.  
Ecologist  
Environmental Services  
Used the software for: Less than 6 months

### "Perfectly simple"

December 29, 2025

5.0

I have used Expensify as a purchaser with my company for four months and it's been an excellent experience.

Pros

This app is very easy to use and the best part is how smooth it works and how little time I need to spend on it.

Cons

I have not experienced any cons. I have not had to pay for the service personally so I don't know how much it costs, nor have I had a reviewer role.

Review Source

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