--- title: "Expensify Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Expensify the right Expense Report solution for you? Explore 1402 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/97594/Expensify/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Expensify 4.5 (1400) [View alternatives](https://www.capterra.com/p/97594/Expensify/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Expensify Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews AM Ambika M Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “It provides great visibility for management to track team spending, reduces the friction of employee reimbursements, and ensures compliance without forcing anyone to chase down physical paper receipts.“ June 8, 2026 RK Rizwan K ERP Solution ArchitectMedical Devices, 201 - 500 employeesUsed the software for: More than 2 years. “It doesn’t provide a comprehensive audit log of user changes to an expense, making it difficult to track who modified what and when.“ July 2, 2026 AM Ambika M Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “The automated workflows and seamless integration with our accounting software make the entire approval and reimbursement process fast and completely painless“ June 8, 2026 JP Jennifer P Director of People OperationsComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “The only feedback I can think of is that it does not seem to allow a user to add multiple receipts at a time for one expense (unless I just haven't noticed how to do this yet :)“ May 26, 2026 SY Shubham Y Product EngineerComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “It makes expense management more convenient by simplifying receipt uploads, expense tracking, report submission, and approvals.“ August 20, 2026 RG Rashad G Senior GeomechanicistOil & Energy, 51 - 200 employeesUsed the software for: More than 2 years. “Some parts of the interface can take a little time to understand, especially when reviewing report status or correcting submitted expenses.“ August 3, 2026 AM Ambika M Software EngineerComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “Being able to just snap a photo of a receipt and have the app automatically extract the merchant, date, and amount with high accuracy saves an incredible amount of manual data entry.“ June 8, 2026 Moegamat E SupportFinancial Services, 51 - 200 employeesUsed the software for: 6-12 months. “At times, receipt scanning doesn’t pick up all details correctly, so minor manual edits are needed.“ June 29, 2026 ## Showing most helpful reviews Showing 1-25 of 1400 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Eli L. Senior Bookkeeper Used the software for: 1-3 years ### "User-Friendly System That Makes Information Retrieval EasyNA" November 6, 2026 4.5 The employee reimbursement management issue was easily resolved. Pros A user-friendly system that is easy to operate and makes it easy to retrieve information, for both employees and managers. Cons The interface with our accounting software, NetSuite. Review Source R Reviewer Graphic Design and Marketing Used the software for: 1-3 years ### "Works Great with Small Businesses" November 2, 2026 5.0 Expensify is a strong choice for small businesses and freelancers who need a convenient way to track business expenses, keep receipts organized, and simplify bookkeeping. Pros Great for auto receipt scanning, it captures details such as merchant, date, and amount. Time-saving automation is also great it reduces manual expense entry and simplifies reports. Also for milage tracking to record business driving expenses. You can connect with tools such as QuickBooks and Xero. Cons Some receipts require manual corrections. Advanced reporting and approval settings can take time to configure. Review Source R Reviewer Senior Solutions Engineer Used the software for: 3-5 years ### "Nice and streamlined" October 30, 2026 5.0 Great, I have used it for the last 3 years our customers prefer it over other services like cleemy or justworks Pros very easy to use and itemize transactions grouped by trips and split with different team members. That makes it way easier to submit a comprehensive report Cons It doesnt always read receipts properly and I feel the submission click part is vague. It refreshes the page and then I have to go back one page to see its in a submitted status Review Source R Reviewer Executive Assistant Used the software for: Less than 1 year ### "ADHD LIFE SAVER" October 30, 2026 5.0 It does make my life easier with keep track if I could just remember not to close the app out when I am traveling. Pros Mileage tracking has saved me from forgetting where I went and what I need to log, no more missing out on money! Cons I am bad about clearing my apps out forgetting Expensify is tracking my mileage. If I close out the app it does not continue to log my miles and by the time I realize it there is a time gap, so I have to manually put them in. Review Source R Reviewer Facilities and Procurement Coordinator Used the software for: Less than 1 year ### "Excellent Solution for Managing Expenses Across Multiple Locations" October 29, 2026 5.0 As a Facilities and Procurement Coordinator responsible for 19 locations, Expensify has streamlined our expense management process significantly. The platform makes it easy to upload receipts, track expenses, and generate reports quickly and accurately. Its mobile receipt capture and automated expense categorization save valuable administrative time, allowing me to focus on higher-priority operational needs. Overall, Expensify has improved efficiency, organization, and visibility into spending across multiple sites. Pros I find Expensify incredibly easy for managing expenses, receipts, and reports. As the facilities and procurement coordinator overseeing 19 locations, It's a lifesaver. Cons While Expensify is very user-friendly overall, occasional receipt scans require manual corrections, and some report customization options could be more robust for organizations managing multiple locations and budgets. However, these are VERY minor inconveniences compared to the time saved. Review Source R Reviewer Senior Local Coordinator Used the software for: 1-3 years ### "Wonderful platform to manage expense" October 26, 2026 5.0 Expensify is a wonderful platform to manage expense. I had a great experience managing my expenses. I love it. Pros Its very simple, convenient, easy. I had a friendly experience. Expensify is worth every penny. I will use expensify again and again. Cons Well, the only cons is it takes 3-4 days to receive money. Other than that, i do not have any other negative feedback. Review Source R Reviewer VP, Customer Success Used the software for: Less than 1 year ### "Expensify makes my life so much easier" October 22, 2026 5.0 Pros Expensify makes my life so much easier. Super smart, intuitive and easy. I've used other tools (Concur) for most of my career and HATED the expeirence. Thank you for making expense reports easy and almost fun ha. I love the chat feature, AI insights. Love love love. Cons I honestly have nothing bad to say,great product, great innovation. Makes expense reports easy and no longer the worst part of my week. Review Source Billy W. Co-Owner Used the software for: 3-5 years ### "10 Year Expensify User Here" October 19, 2026 5.0 I have been using Expensify for about 10 years and have had a very positive experience overall. It makes tracking business expenses and managing receipts much easier, and I have recommended it to many friends and colleagues. My only frustration has been building reports, but I am hopeful that AI improvements will make that process easier. Pros What I like most about Expensify is how easy it makes tracking and managing business expenses and receipts, especially on the go. Cons My only real complaint is that building and organizing expense reports can sometimes be difficult and less intuitive than I would like. Review Source R Reviewer Manager Used the software for: Less than 1 year ### "A Truly Effective and Efficient Upgrade for Corporate Expenses" October 15, 2026 5.0 Initially, I was quite skeptical about switching to Expensify, fearing that the change would complicate my expense claims. However, after using it twice, the process proved to be significantly easier, and the reimbursement turnaround was much faster than the system we previously used. It is truly more effective and efficient. I highly recommend Expensify to fellow decision-makers looking to optimize their corporate expense management. Pros Yes I did, It is very easy to understand and apply—especially when uploading and scanning receipts—as Expensify can accurately read the amounts, no matter how poor the handwriting is. Cons The thing I dislike most about Expensify is simply having to add another app to my phone, since I only use it once a month. Review Source R Reviewer Technical Support Used the software for: Less than 1 year ### "Great User Interface" October 15, 2026 5.0 Pros Prior to our company having Expensify, the process for submitting expense reports and getting them approved was a chore. Having an automated site makes it easier, and the UI is easy to understand and use. It saves me time and I get paid more quickly. It makes sense to use this product instead of creating one in house that will need regular maintenance. Cons I have no complaints; the UI is easy to use. It's far better than email, and so much better than the in house created apps I've used in the past. Review Source Anne B. Corporate Communications Manager Used the software for: Less than 1 year 5.0 November 7, 2026 AI summary based on a full review Using Expensify allows for streamlined expense tracking, making it easier for finance teams to process submissions. The reviewer found no drawbacks, highlighting the overall satisfaction with the software. Log in to unlock the full review, detailed ratings, and pros & cons Tom H. Product Marketing Manager Used the software for: 3-5 years 5.0 November 6, 2026 AI summary based on a full review This expense management tool enhances the claiming process, making it easy to submit expenses whether at a desk or while traveling. A minor limitation is the small checkbox for reimbursable expenses, which can lead to confusion if missed. Log in to unlock the full review, detailed ratings, and pros & cons Brian A. Associate Director, Major Giving Used the software for: Less than 1 year 5.0 November 5, 2026 AI summary based on a full review Using Expensify has greatly expedited the expense reporting process, saving considerable time for the reviewer and their team. The only concern mentioned is the potential higher cost compared to traditional methods. Log in to unlock the full review, detailed ratings, and pros & cons Varun S. Director Analytics Consulting Used the software for: 3-5 years ### "Simple and easy to use" August 12, 2026 5.0 Overall I am satisfied with my experience of using Expensify and all my requirements have been met with no issues observed Pros Very easy to navigate and use. Simple and intuitive interface with easy navigation. No downtime observed. Cloud based and can be accessed from anywhere Cons No cons observed till now. Only thing I observed was the new version was not as appealing as the old one so I continued to use the old version Review Source R Reviewer Property Manager Used the software for: 1-3 years ### "Great Experience " October 5, 2026 5.0 My overall experience has been excellent, and I would recommend this service to anyone. The platform is user-friendly, and I find it particularly convenient to upload files directly from my cellular device, which streamlines the process considerably. Pros Utilizing Expensify facilitates the straightforward uploading of receipts, consistently provides accurate categorization, enables convenient retrieval of receipts when necessary, and offers user-friendly reporting functionality. Cons I must acknowledge that Expensify presents no significant drawbacks worthy of mention; the platform demonstrates considerable user-friendliness and accessibility. Review Source R Reviewer Accout Director Used the software for: 1-3 years ### "Shady Billing Practices " July 7, 2025 1.0 Pros Expensify has some useful features for tracking expenses, making it convenient for managing receipts and reports. When it works, it can be a helpful tool for organizing spending. However, that convenience is completely overshadowed by their terrible billing practices and lack of customer support. Cons I've had recurring, shady issues with Expensify’s billing system, and after my latest experience, I can’t recommend this platform. I never canceled my personal subscription, yet it was automatically canceled due to a failed credit card charge—without any notification that my card had declined. Somehow, my new credit card (which I never manually updated) was mysteriously applied to a Group account I never created or authorized—and I started getting charged $10/month for it. Expensify’s billing system is confusing, opaque, and borderline deceptive. There was no email or notification when my new card was added, no transparency about how this happened, and no easy way to fix it. Given that I travel frequently, I expect clear, upfront billing—instead, I keep running into unauthorized charges and a lack of accountability. If you’re considering Expensify, be extremely cautious about their billing practices. They make it way too easy for unexplained charges to show up, and their lack of transparency is concerning. I highly recommend looking for a more reliable alternative. 🚨 Review Source Bob B. Owner Used the software for: 3-5 years ### "Great for Expense Recordkeeping and Budgeting" August 12, 2026 5.0 As a small business owner, I’ve been using Expensify for about 10 years. It did wonders for organizing my expenses, so important when operating a one-person business. The program not only helped me identify my monthly expenses, not only for my business but also for my personal ones as well, but also was a godsend when tax time rolled around. I was able to generate reports for every expense category which allowed me to obtain my annual expenses for each one. By inserting expenses into Expensify as I made or paid them, I didn’t have to root around for receipts before filling out my tax returns. I highly recommend this program for anyone who needs to organize their spending and keep on budget. Pros Easy to use---generates reports at the end of the year or when I need them. It also keeps an accurate record of what I'm spending day to day. Plus it keeps the reports for each month indefinitely within the program, so I can go back to compare expenses from previous years for particular expense categories. Cons I don't really have anything bad to say about Expensify. It has definitely filled my financial organizational needs and has kept me on track since I began using it. Review Source R Reviewer Project Director Used the software for: 3-5 years ### "One tool - everything is possible. From booking to invoicing." September 23, 2026 5.0 Complaints are processed quickly. Having travel bookings and billing handled in one program is definitely an advantage. Pros Expensify significantly simplifies the billing of travel services. Its user-friendly interface allows travelers to book most trips independently. The ability to specify cost centers, cost objects and travel purpose streamlines and accelerates internal controlling and travel activity analysis. The onboarding process is comprehensive and the subsequent account management and support are competent and always respond promptly. Cons So far everything is great, my two inquiries were answered. Keep it up. I have no complaints. Fast response time and solutions are found. Review Source BP Bruce P. CEO Used the software for: 3-5 years ### "My experience with Expensify" September 27, 2026 4.0 Used Expensify for about 5 years now and it is a great way to keep track of all my expenses. Integrates nicely with our exisiting systems and saves a lot of admin time! Pros I liked how accurately Expensify scanned even poorly printed receipts. It saved me time and made expenses easier to submit. Cons I least liked that Expensify could not sync with my credit card account. This meant I had to enter transactions manually, which took extra time. Review Source Shubham Y. Product Engineer Used the software for: 3-5 years ### "Simple and Efficient Expense Management" August 25, 2026 5.0 Overall, my experience with Expensify has been positive. It makes expense management more convenient by simplifying receipt uploads, expense tracking, report submission, and approvals. The automation reduces manual work and helps keep expenses organized. While some settings and reporting options could be more intuitive and flexible, the product is generally easy to use and has made managing business expenses more efficient. Pros What I liked most about Expensify is how simple it makes day-to-day expense management. Receipt uploads are quick, expense details can be captured with minimal manual entry, and submitting and tracking expenses is straightforward. The reporting and approval features also help keep everything organized and save time compared with managing expenses manually. Cons The interface can feel a little confusing in some areas, especially when setting up policies, approval workflows, or less frequently used features. Some reporting and customization options could also be more flexible. Occasionally, expense details extracted from receipts need manual correction, so it’s still important to review submissions before finalizing them. Review Source VR Verified Reviewer Tour Director Used the software for: 3-5 years ### "Expensify almost makes submitting expenses a pleasure!" October 5, 2026 5.0 I enjoy using Expensify, it almost makes submitting expenses a pleasure! I don't use it all the time, but when I log in after a month or so, it's intuitive and easy to get back up to speed. Pros It's easy to use and intuitive. I use it on a daily basis when on tour, and it's effective and makes my day a little easier Cons Very little. Sometimes the updates can be a little confusing but even that doesn't take long to deal with. Review Source R Reviewer Owner Used the software for: I used a free trial ### "Pretty good " September 30, 2026 4.0 Overall expensify is a pretty good product. The time I used it I would say maybe a 7/10 in the total performance Pros Expensify is a pretty good tool to keep up with expenses. It has the option to take pictures of reciepts and they will track expenses Cons The least thing I liked was the price after the free trial. My trial was only 7 days too. More trial time to learn the product Review Source Barry L. Managing Member Used the software for: 1-3 years ### "FOREX when travel overseas" August 11, 2026 5.0 I have been a user for many years and find it to be far better than anything else I have ever used in the past. Pros I can use this via mobile or desktop, and I travel internationally for months at a time. It can seamlessly handle multiple foreign currencies Cons It is not always simple to find where to add new categories. I do not use the automatic receipt scanner but prefer to scan myself Review Source Alicia J. CUA Driver Used the software for: 1-3 years ### "Expensify is that app that gets the job done" March 26, 2026 5.0 My overall experience is, I have enjoyed using this app to upload my receipts and expenses on a daily basis with such ease without having to use the old process we had before where we had to email things and wait for feedback on this app. I’m able to see that my stuff has been uploaded and get updates once everything is reviewed so that I know that everything is squared away on my end. Pros I like that Expensify is very easy to use. I have enjoyed working with this app to upload my receipts and expenses directly to it so that I can get all of that taken care of in one simple app. I’m able to report all my transactions on a daily basis and get everything squared away. My team enjoy working with this app I am so glad they picked it for our company. It is a very valuable program that any customer would enjoy using. I haven’t ran into any issues at all with it. Cons There’s nothing that I really have an issue with at all about Expensify as I said before no issues really I am able to upload and do whatever I need to with the app Review Source R Reviewer Sr. EA Used the software for: 3-5 years ### "Expensify Has Been a Game-Changer for My Expense Management" December 1, 2025 5.0 What really stands out is how intuitive the interface is. Creating expense reports is straightforward, and the approval workflow keeps everything organized. My accountant loves how clean and detailed the reports are, especially during tax season. Pros After using Expensify for over three years, I can honestly say it has transformed how I handle expenses and made my life significantly easier. The app's receipt scanning feature is incredibly accurate - I simply snap a photo and it automatically extracts all the relevant details like merchant, amount, and date. No more digging through pockets full of crumpled receipts or trying to remember what that random charge was for weeks later. Cons Training - there doesn't seem to be any training available for onboarding new employees or support for executives. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.