# Candela RMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Candela RMS Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more. Source: https://www.capterra.com/p/97672/Candela-RMS --- # Candela RMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Candela RMS ## What is Candela RMS? Candela is an enterprise retail software solution. It can manage a small retail outlet and can scale-up to manage a retail chain of hundreds of stores. It manages the sales through its excellent point of sale (POS), and optimizes inventory across multiple outlets of a retail organization. LumenSoft Candela is available as Standard version (Grocery, Pharmacy etc.) and Assortment version (Apparel & Footwear). ## What is Candela RMS used for? [Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $220 Flat Rate, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Candela RMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.lumensoft.biz&name=Candela RMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Candela RMS 4.0 (3) VS. [3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $220 Flat Rate, One Time Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (3) Ease Of Use 3.8 (85) Value For Money 4.5 (2) Value For Money 3.6 (84) Customer Service 4.3 (3) Customer Service 3.6 (85) ## Candela RMS alternatives Highest Rated [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting price $495.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (174)](https://www.capterra.com/p/186941/Sku-IQ/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [3.8 (33)](https://www.capterra.com/p/119847/C-Store-Office/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 73% of reviewers rated it above 4 stars [4.4 (197)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about Candela RMS Overview ### What company size and specific industries is Candela RMS built for? Candela RMS is designed for retailers and wholesalers worldwide, with use across all retail verticals. It is especially suited to size- and color-based businesses such as apparel and footwear, making it a fit for retail operations of many company sizes in these sectors. Features and Usability ### What are the key features of Candela RMS? Candela RMS offers inventory control and retail inventory management, plus point of sale (POS), barcode/ticket scanning, and receipt management. It also includes order management, purchase order management, stock management, warehouse management, and eCommerce management. Reporting features include customizable reports, real-time reporting, sales reports, and sales trend analysis. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Candela RMS integrate with? Candela RMS integrates with Shopify. Getting Started and Support ### What training and onboarding options does Candela RMS offer? Candela RMS provides in-person training, live online sessions, documentation, and videos. In-person training supports direct instruction, live online sessions allow guided remote learning, documentation offers written reference material, and videos provide visual walkthroughs for reviewing features and steps. Getting Started and Support ### What customer support options does Candela RMS offer? Candela RMS provides email/help desk support, FAQ/forum resources, a knowledge base, phone support, 24/7 live rep assistance, and chat. Support experience details are not available here, so no conclusions can be drawn about response speed, helpfulness, or common user frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Integration Integrate with a third-party accounting system Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Commission Management Tracking, calculating, and paying commissions and earnings to employees Credit Card Processing Accept and process credit card transactions CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Candela RMS 39 features Integrate with a third-party accounting system Scan barcodes to ensure accurate pricing and label tracking Tracking, calculating, and paying commissions and earnings to employees Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks For Retail Stores Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage and handle various international currencies Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Analyze and gain insights into data in real-time Active reporting of data and metrics Upload, track, and submit receipts in a central database Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Track and facilitate returns of products sold An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Manage the buying, selling, and holding of stocks Set up connections to third-party platforms to improve business processes Manage and track operations and inventory within warehouses Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic $220.00 Flat Rate,One Time Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.0 Based on 3 reviews Filter by rating 5(0) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Accounting assistant Consumer Goods ### "Scheduling " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 September 8, 2019 Pros It helps you to stay focused and punctual. I have been using it for scheduling all my meetings whether at work or school. Cons I don't have any complaints or problems with this app. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User AVP-IT Textiles ### "Noor Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 12, 2019 Need to improve support specially for built in bugs Pros Flexible reports, Product definition flexibility Cons Not User Friendly, need more ANALYTIC REPORTS Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Steve A. CEO ### "Been able to deploy it at more than 20 sites" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 24, 2016 Pros: 1. Simple for Cashier/Sales person to use 2. Very flexible and user friendly reporting and export of out put 3. Excellent Centralized Back office & Inventory Management 4. Language Translator 5. Assortment products (size & colour) Cons: 1. Installation & Startup Configuration 2. Single currency 3. No double entry accounting Installed at various locations (Groceries, Clothing, Pharmacies, Book stores, super markets and phone companies) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 30, 2019 Thanks. We are glad Candela RMS is helping you make retail simple. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.