--- title: "Candela RMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Candela RMS Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more." source_url: "https://www.capterra.com/p/97672/Candela-RMS/" page_type: "product" language: "en" --- # Candela RMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Candela RMS ## What is Candela RMS? Candela is an enterprise retail software solution. It can manage a small retail outlet and can scale-up to manage a retail chain of hundreds of stores. It manages the sales through its excellent point of sale (POS), and optimizes inventory across multiple outlets of a retail organization. LumenSoft Candela is available as Standard version (Grocery, Pharmacy etc.) and Assortment version (Apparel & Footwear). ## What is Candela RMS used for? [Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $220 Flat Rate, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Candela RMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.lumensoft.biz&name=Candela RMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Candela RMS 4.0 (3) VS. [3.8 (727)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $220 Flat Rate, One Time Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (3) Ease Of Use 3.8 (85) Value For Money 4.5 (2) Value For Money 3.6 (84) Customer Service 4.3 (3) Customer Service 3.6 (85) ## Candela RMS alternatives [Alterdata Shop](https://www.capterra.com/p/10006100/Alterdata-Shop/) [4.6 (85)](https://www.capterra.com/p/10006100/Alterdata-Shop/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006100/Alterdata-Shop/) Highest Rated [Bman](https://www.capterra.com/p/199764/Bman/) [4.8 (34)](https://www.capterra.com/p/199764/Bman/#reviews) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/199764/Bman/) [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,610)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/) [4.6 (246)](https://www.capterra.com/p/205337/Shopify-POS/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/205337/Shopify-POS/) ## FAQs about Candela RMS Overview ### What company size and specific industries is Candela RMS built for? Candela RMS is designed for retailers and wholesalers of all sizes around the world, with support for all retail verticals. It is especially suited to size- and color-based businesses such as apparel and footwear companies that need retail management capabilities. Features and Usability ### What are the key features of Candela RMS? Candela RMS offers inventory control and retail inventory management, plus point of sale (POS), barcode/ticket scanning, and receipt management. It also includes order management, purchase order management, stock management, and warehouse management, along with customer database, loyalty program, promotions management, accounting integration, and real-time reporting. Integrations ### Which third-party tools and platforms does Candela RMS integrate with? Candela RMS integrates with Shopify. Getting Started and Support ### What training and onboarding options does Candela RMS offer? Candela RMS provides in-person training, live online sessions, documentation, and videos. In-person and live online formats support guided instruction, while documentation and videos offer self-paced reference materials for teams learning the system. Getting Started and Support ### What customer support options does Candela RMS offer? Candela RMS offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support experience is available in the catalog data, so response speed, helpfulness, and common frustrations cannot be assessed from user comments. ## Features AI summary Based on 604 Retail Management Systems reviews Capterra data shows that buyers of Retail Management Systems rank the following features as their top priorities: - **Sales Reports** (**49%** of reviewers rated this feature as critical) - **Retail Inventory Management** (**57%**) - **Inventory Management** (**50%**) Candela RMS supports all three of the features reviewers rate most important: **Sales Reports**, **Retail Inventory Management**, and **Inventory Management**. Together, these capabilities help businesses track store performance, maintain accurate stock levels across retail operations, and manage inventory more effectively, allowing teams to make informed decisions, reduce stock issues, and keep day-to-day retail processes running efficiently. Accounting Integration Integrate with a third-party accounting system Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Commission Management Tracking, calculating, and paying commissions and earnings to employees Credit Card Processing Accept and process credit card transactions CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Candela RMS 40 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Retail: For Retail Stores - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Receipt Management: Upload, track, and submit receipts in a central database - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Stock Management: Manage the buying, selling, and holding of stocks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 4.5 (2) Free Trial Basic $220.00 Flat Rate,One Time Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 4.0 Based on 3 reviews Filter by rating 5(0) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Accounting assistant Consumer Goods ### "Scheduling " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 September 8, 2019 Pros It helps you to stay focused and punctual. I have been using it for scheduling all my meetings whether at work or school. Cons I don't have any complaints or problems with this app. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User AVP-IT Textiles ### "Noor Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 12, 2019 Need to improve support specially for built in bugs Pros Flexible reports, Product definition flexibility Cons Not User Friendly, need more ANALYTIC REPORTS Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Steve A. CEO ### "Been able to deploy it at more than 20 sites" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 24, 2016 Pros: 1. Simple for Cashier/Sales person to use 2. Very flexible and user friendly reporting and export of out put 3. Excellent Centralized Back office & Inventory Management 4. Language Translator 5. Assortment products (size & colour) Cons: 1. Installation & Startup Configuration 2. Single currency 3. No double entry accounting Installed at various locations (Groceries, Clothing, Pharmacies, Book stores, super markets and phone companies) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 30, 2019 Thanks. We are glad Candela RMS is helping you make retail simple. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.