# Candela RMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Candela RMS Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more.

Source: https://www.capterra.com/p/97672/Candela-RMS

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# 

 Candela RMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Candela RMS

## What is Candela RMS?

Candela is an enterprise retail software solution. It can manage a small retail outlet and can scale-up to manage a retail chain of hundreds of stores. It manages the sales through its excellent point of sale (POS), and optimizes inventory across multiple outlets of a retail organization. LumenSoft Candela is available as Standard version (Grocery, Pharmacy etc.) and Assortment version (Apparel & Footwear).

## What is Candela RMS used for?

[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$220

Flat Rate, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Candela RMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.lumensoft.biz&name=Candela RMS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Candela RMS

4.0 (3)

VS.

[3.8 (716)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

$220

Flat Rate, One Time

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (3)

Ease Of Use

3.8 (85)

Value For Money

4.5 (2)

Value For Money

3.6 (84)

Customer Service

4.3 (3)

Customer Service

3.6 (85)

## Candela RMS alternatives

Highest Rated

[4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Starting price

$495.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (173)](https://www.capterra.com/p/186941/Sku-IQ/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[3.8 (33)](https://www.capterra.com/p/119847/C-Store-Office/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

73%

of reviewers

rated it above 4 stars

[4.4 (194)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting Integration

Integrate with a third-party accounting system

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Commission Management

Tracking, calculating, and paying commissions and earnings to employees

Credit Card Processing

Accept and process credit card transactions

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Candela RMS 39 features

Integrate with a third-party accounting system

Scan barcodes to ensure accurate pricing and label tracking

Tracking, calculating, and paying commissions and earnings to employees

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Alter the layout and content of reports

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Electronically collect payments for goods or services

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

For Retail Stores

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track stock count levels to manage product reordering

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage and handle various international currencies

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Analyze and gain insights into data in real-time

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

Track and facilitate returns of products sold

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Manage the buying, selling, and holding of stocks

Set up connections to third-party platforms to improve business processes

Manage and track operations and inventory within warehouses

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

4.5 (2)

Free Trial

Basic

$220.00

Flat Rate,One Time

Value for money

4.5 (2)

4.5

Based on 2 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (3)

4.3

Based on 3 reviews

## User reviews

Overall rating

4.0

Based on 3 reviews

Filter by rating

5(0)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Accounting assistant

Consumer Goods

### "Scheduling "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

September 8, 2019

Pros

It helps you to stay focused and punctual. I have been using it for scheduling all my meetings whether at work or school.

Cons

I don't have any complaints or problems with this app.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

AVP-IT

Textiles

### "Noor Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

February 12, 2019

Need to improve support specially for built in bugs

Pros

Flexible reports, Product definition flexibility

Cons

Not User Friendly, need more ANALYTIC REPORTS

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Steve A.

CEO

### "Been able to deploy it at more than 20 sites"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 24, 2016

Pros: 1. Simple for Cashier/Sales person to use 2. Very flexible and user friendly reporting and export of out put 3. Excellent Centralized Back office & Inventory Management 4. Language Translator 5. Assortment products (size & colour) Cons: 1. Installation & Startup Configuration 2. Single currency 3. No double entry accounting Installed at various locations (Groceries, Clothing, Pharmacies, Book stores, super markets and phone companies)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 30, 2019

Thanks. We are glad Candela RMS is helping you make retail simple.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)