# Mutual Expert Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Mutual Expert Software - reviews, pricing plans, popular comparisons to other Claims Processing products and more. Source: https://www.capterra.com/p/98088/Mutual-Expert --- # Mutual Expert Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Mutual Expert ## What is Mutual Expert? Web-based insurance platform to streamline a policy's lifecycle including quoting, claims, financial reports, payments, and more. ## What is Mutual Expert used for? [Claims Processing](https://www.capterra.com/claims-processing-software/)[Insurance Policy](https://www.capterra.com/insurance-policy-software/)[P&C Insurance](https://www.capterra.com/p-c-insurance-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20000 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mutual Expert?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.goecca.com&name=Mutual Expert) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mutual Expert 4.2 (6) VS. [4.7 (283)](https://www.capterra.com/p/119068/Jenesis-Software/reviews/) Starting Price $20000 Per User, Per Month Starting Price $70 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (6) Ease Of Use 4.7 (283) Value For Money 4.0 (1) Value For Money 4.7 (239) Customer Service 4.5 (6) Customer Service 4.9 (277) ## Mutual Expert alternatives [0.0](https://www.capterra.com/p/190680/GO-INSUR/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [3.6 (22)](https://www.capterra.com/p/167497/Macaw/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 55% of reviewers rated it above 4 stars [NowCerts](https://www.capterra.com/p/132779/NowCerts/) [4.8 (150)](https://www.capterra.com/p/132779/NowCerts/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132779/NowCerts/) Highest Rated [tigerlab](https://www.capterra.com/p/151822/tigerlab-i2go/) [4.9 (10)](https://www.capterra.com/p/151822/tigerlab-i2go/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151822/tigerlab-i2go/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Billing & Invoicing Create, manage, and send invoices or bills to customers Broker/Agent Portal Online portal for brokers/agents to add, edit, update or access required information Cancellation Tracking Track cancellations of policies, accounts, orders, appointments, etc. Carrier Upload Upload documents provided by Insurance Carriers Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Mutual Expert 28 features Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Create, manage, and send invoices or bills to customers Online portal for brokers/agents to add, edit, update or access required information Track cancellations of policies, accounts, orders, appointments, etc. Upload documents provided by Insurance Carriers Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Manage insurance and claims adjuster agents Process of submitting and following up on claims with insurance companies Process of tracking new and submitted claims and the status of submitted claims Tracking, calculating, and paying commissions and earnings to employees Store and organize information about customers and previous interactions A website or login for customers to access information Store, manage, and track all electronic documents in a centralized location Transfer of data from one computer system to another A paperless claim form that is electronically shared Store, manage and track all forms in a centralized location Process new insurance policies or modifications to existing policies. Pay employees in multiple states with correct tax deduction amounts in each Process of creating insurance policies and assigning them to policyholders Create, manage, and track policies and procedures within an organization Generate quotes or estimates for customers The calculation of a price/premium based on specific variables. Track policy reinstatements after policies have been canceled Consolidation of data from multiple sources, products, and systems to manage the reinsurance process. Manage and track the renewal process for various services, subscriptions, contracts, or licenses Initiate collection and analysis of known risks Online portal through which end users can access the system, manage tasks, or obtain information Manage the review process to determine financial risk on a loan or application Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Basic $20,000 Per User,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (6) 4.5 Based on 6 reviews ## User reviews Overall rating 4.2 Based on 6 reviews Filter by rating 5(1) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Rufina B. Insurance Agent Insurance ### "Greatly reduces back end work involved in insurance" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 9, 2018 Pros It’s a management environment that has been specifically built for the insurance industry and designed to cut down our need to do back end work. This includes policy administration, insurance rating capabilities, real-time reporting and accounts receivable. Most of the features like the GL and AP suitably meet our needs so we’re pretty happy with that. The system is simple, user-friendly and is somewhat customizable. Customer support is commendable. Cons Some features don’t work as they should, but their support staff have been able to resolve them for us. We’d also like to have more ability to customize other areas. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DU Douglas U. Manager, Information Systems ### "Positive Long Term Relationship" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 2, 2011 We have worked with ECCA for 12+ years, and it has been an overall good experience. The programmers are knowledgable and have a lot of experience. We have come a long way with ECCA, and we are happy they have been pushing the Expert product in a positive direction. It has helped streamline our operation tremendously. Pros Expert does provide a lot of features. It's nice to be able to have a product that handles most of the back end processing that is required. This is inclusive of rating, policy administration, reporting, accounts receivable. Cons We do run into features that don't alway work in accordance with how we would want them to. Most of the time, these items can be fixed relatively quickly, but there are some things that we end up having to work around for a while. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Gary S. Treasurer ### "Mutual Expert Policy Management & Rating" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 17, 2011 Highly recommended. Pros Customer Support is outstanding Cons No material cons Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NE Nancy E. Company Manager ### "Excellent Software Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 17, 2011 Would recommend to others. Pros Expert is easy to use, good reports, and excellent support staff. Cons Can not think of any cons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Justian K. President ### "ECCA - Mutual Expert " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 November 9, 2011 Additional reinsurance reports would be benificial particularly as it relates to preparing the renewal information for the reinsurer Pros For a small mutual ins. co., the Expert system meets our needs. I has the capability of producing real time reports as needed and being able to export them for further analysis. The rating and claim systems are very user friendly. The GL and AP features adequately meet our needs. Customer support is very good with help available immediately. Cons No particular issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Justin L. CEO ### "Mutual Expert" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 9, 2011 Determine what the needs of your company is and compare products/vendors closely. Find what adequately meets needs and then review the performance of those companies along with their customer support reputation as the key to any good software is their ability to provide high quality customer support in a timely manner, ECCA performs exceptional in the arena of customer support. Pros Customer Service is #1 Reliable and sound SQL DB data method Value for performance Somewhat customizable Meets the needs of our company Cons Limited data output/reporting Inability to customize in some areas Not currently integrated with accounting Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)