--- title: "Retail Manager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Retail Manager Software - reviews, pricing plans, popular comparisons to other Retail Management Systems products and more." source_url: "https://www.capterra.com/p/98192/metro/" page_type: "product" language: "en" --- # Retail Manager Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Retail Manager ## What is Retail Manager? RMS provide retail, hospitality & healthcare teams with software to help manage their multi-site businesses more effectively. With solutions designed to support Operations, Compliance, HR, Buying, Project and Marketing teams, we are proud to be helping many of the best-known brands and retailers. Metro enables businesses to plan their own journey according to their business requirements. ## What is Retail Manager used for? [Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £25 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Retail Manager?[Manage this product listing](https://www.g2.com/products/retail-manager-solutions-metro/claim_requests/new?auto=true) ## Retail Manager Overview Updated August 2026 AI summary Retail Manager provides businesses of all sizes with tools for managing inventory, employees, and purchase orders, alongside reporting and analytics features. Designed for use as a cloud-based or web solution, it supports retail operations with additional capabilities such as merchandise and order management, multi-location handling, returns processing, email marketing, and eCommerce management to address diverse retail needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Retail Manager 0.0 VS. [4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting Price £25 Per User, Per Month Starting Price $495 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (85) Value For Money 0.0 (0) Value For Money 4.8 (84) Customer Service 0.0 (0) Customer Service 4.8 (85) ## Retail Manager alternatives [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [Alterdata Shop](https://www.capterra.com/p/10006100/Alterdata-Shop/) [4.6 (85)](https://www.capterra.com/p/10006100/Alterdata-Shop/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006100/Alterdata-Shop/) [Bman](https://www.capterra.com/p/199764/Bman/) [4.8 (34)](https://www.capterra.com/p/199764/Bman/#reviews) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/199764/Bman/) [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) ## FAQs about Retail Manager Overview ### What company size and specific industries is Retail Manager built for? Retail Manager is designed for Tier 1, Tier 2, and Tier 3 retail businesses, enterprise hospitality operators, healthcare organizations such as NHS, private, and dental practices, and other multisite businesses with distributed or deskless workforces. It is suited to organizations that operate across multiple locations and industries. Features and Usability ### What are the key features of Retail Manager? Retail Manager offers inventory management, order management, purchase order management, and returns management for retail operations. It also includes employee management, multi-location support, reporting and analytics, email marketing, merchandise management, and eCommerce management, plus offline access for working without a live connection. Getting Started and Support ### What customer support options does Retail Manager offer? Retail Manager provides 24/7 live rep support and chat. Support is available through these channels for users who need assistance at any time. ## Features AI summary Based on 617 Retail Management Systems reviews Capterra reviewers point to the following as the features buyers care about most in retail management systems: - **Credit Card Processing** (**78%** of reviewers rated this feature as critical) - **Inventory Control** (**59%**) - **Real-Time Data** (**62%**) Retail Manager includes other capabilities that reviewers also consider important, such as **Multi-Location** (**60%**). This feature helps businesses manage operations across more than one store, maintain consistency between locations, and keep oversight of day-to-day retail activity in one system, giving teams better visibility as they grow. eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Email Marketing Create and send email blasts/campaigns Employee Management Track employee schedules, availability, and performance across projects and tasks Inventory Management Track and manage inventory levels to maintain proper supply Merchandise Management Provides intelligence to make the right inventory purchasing decisions. Multi-Location Manage and support multiple locations Retail Manager 11 features ### All Features - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Inventory Management: Track and manage inventory levels to maintain proper supply - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Purchase Order Management: Create, send, and track purchase orders and their statuses - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic £25.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.