Redcort Software

Virtual TimeClock

5 / 5 52 reviews

Who Uses This Software?

Gone are the days of paper timecards or monthly software fees that keep adding up. Virtual TimeClock is a one-time software purchase for tracking employee time - whether you have 1 employee or 1000.


Average Ratings

52 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/one-time
  • Free Trial
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Redcort Software
  • www.redcort.com
  • Founded 1996
  • United States

About Virtual TimeClock

Virtual TimeClock is a powerful, easy-to-use time clock solution for tracking employee hours and attendance on Mac and Windows computers. Virtual TimeClock is a one-time purchase with no month-to-month or annual payment plans required just to keep your software running.


Virtual TimeClock Features

  • Attendance Tracking
  • Automatic Start / Stop
  • Biometric
  • Employee Scheduling
  • Flextime Tracking
  • Hourly Employee Tracking
  • Project Time Tracking
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking

Virtual TimeClock Reviews Recently Reviewed!


Robust, easy to use

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use and great customer support. Comprehensive and flexible reporting. Easy and good backup strategy

Cons: Can't think of a thing (well, it doesn't export to our payroll vendor but we are a small operation so it doesn't really slow us down)

Simplifies my record keeping for my 5 employees.

Apr 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like 1. having a timeclock 2. not having to have a separate timeclock machine 3. that the program records vacation hours, sick time, etc.

Cons: There is not much that I do not like about this software because it does do what I expect. The setup jargon is a little intimidating at first, but this is mainly due to my lack of experience in HR.

Overall: Recording time, vacation hours allowed and taken, sick time, etc.

Best web based time clock program I have used

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software is VERY user friendly. Adding employees is a breeze. Editing time sheets is very simple

Cons: There is not alot about this software I do not like. I do not like the fact that there is no APP so that my technicians that go out directly to the field can clock in and out.

Replaced a product that I created myself once my the business out grew it. So far a great product.

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Simple to set up and use. The ability to show different front ends to different user groups or stations works great.

Cons: Would like the leave management to not allow itself to go below zero. If I allow someone one vacation day the system shouldn't allow them to use more than that.

Overall: Simplified my bi-weekly payroll to save time.

It has made my payroll days a breeze

Apr 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Helps everyone see how much time they have worked and corrections to clockins are easy. Additionally, i'm able to make sure everyone is here in the office

Cons: None I have found yet, however I have only been using the software for a few months. Should I find some Cons, I will forward.

This program is simple to use. We use it for keeping up with employee work time, vacation, and sick

Apr 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It is so user friendly. We hardly ever have issues with running it. All of the girls adapted very well to the ease of using it.

Cons: The last update was a little tricky due to us having to have the IP address on the main computer (if you aren't pretty smart with using computers it will take a while to find that info lol ) We had to update all of the machines which took a bit of time.

Vendor Response

by Redcort Software on April 18, 2018

Hi Audrey and thank you for your review! We totally hear you about the old upgrade process, it did take extra time and effort. The good news is now that you're on Version 18, future upgrades are really easy with the automatic software updates. Thank you for the feedback!

This program is very user friendly.

Apr 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As a user, the program is very easy to use. We don't have to take a lot of time in training new staff.

Cons: When we want to make changes to punches on time cards, we have to make individual changes instead of doing at group at one time.

Overall: It is quicker to use than our last program. It also has more convenient reports to access. We use it for our biannual reviews when tracking late arrivals & personal used or remaining.

This system is effective/simple with very good customer support and great reporting for accounting.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The Virtual Time Clock Pro Client Network system is very simple and easy to install. Great customer support and very cost effective. Simple for users of all capabilities to use.

Cons: Time rounding for accounting is the least attractive feature but that is an analog time to digital decimal issue. I wish Virtual Time Clock Pro rounded to the nearest thousandth decimal or beyond to get closer to analog calculations. It only rounds to the tenth decimal currently. This creates pennies that accounting has to add to employees pay every month to make the totals populate correctly in excel. It is a waist of time for accounting, the system should be able to calculate/ronud more accurately.

Overall: We moved from paper to electric records very easily.

Vendor Response

by Redcort Software on April 09, 2018

Thank you for your review and feedback, we appreciate it! I'm glad the software has been working well for you and your team! Our time rounding settings are meant to help eliminate a couple minutes of overtime from adding up, but it sounds like you might want to turn off time rounding altogether? All of the time calculations in Virtual TimeClock are exact to the minute, it's the rounding that will affect user in/out times by tenth or quarter hours. For more information, check out the Time Rounding article in our Knowledge Base, or please give us a call!

Great value!

Apr 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Virtual TimeClock by Redcort Software is a great asset to our company with 550+ employees. They are quick to reply if there are any issues, which rarely is there an issue. They are stable and reliable and the best software for the money. We have looked around and couldn't find anything that compares in the same price range.

Cons: Sometimes wish settings were easier to change in mass on users.
Would like a way to have only active users show in lists when choosing employees in reports. No major cons though.

Overall: Easy time keeping with minimal training needed

Vendor Response

by Redcort Software on April 09, 2018

Thank you for the review, Felicia! We're thrilled you've been keeping time with Virtual TimeClock for the last 13 years! I will reach out to you today about those couple issues you noted to see if there's any way we can help. Thanks again!

We have been very pleased with this software.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is simple for the users but equally capable of keeping track of many different types of pay and benefits.

Cons: We have some unique situations with call outs and guaranteed time and on call pay that I have not found an exact application but we have found a few ways to make it work.

Daily use of the virtual time clock is very convenient!

Apr 05, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Users clocking in and out daily find the time clock very easy to use it is also easy to set up new users.

Cons: The software is not the most user friendly. The options are not in obvious places and are not highlighted or BOLD.

Vendor Response

by Redcort Software on April 09, 2018

Thank you for your review and feedback, Stephanie! Our goal is to make the complicated details of time keeping easy for you, so we aim to make our software simple and intuitive for users and administrators. I will be in touch to see if I can help and how we can do better with those settings you're looking for!

This time clock software is very user friendly for the employee and employer.

Apr 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It provides accurate and readily accessible time clock data. If an employee makes an error, it is easy for them to manually make a change and it is noted that it has been modified.

Cons: Some of the detailed reports are more advanced than what our needs are for a small business. There is great potential for advanced users and detailed reporting.

Virtual timeClock Pro works great. Have used it for several years now.

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I appreciate the regular updates and quick response to my questions. I like the ability to maintain employees who don't work regularly by listing them as active or not.

Cons: Only minor issue was learning a new procedure after an update. When I needed to close the payroll period there was a new procedure.

Vendor Response

by Redcort Software on April 06, 2018

Thank you for the feedback, John! We're glad Pro Edition has been working well for your store over the years. We hope the new payroll approval system is working better than ever after the substantial update we did a couple years ago. Thanks again!

Easy to jump into and great support

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I was happy to discover when we started using Virtual TimeClock Network Edition that it fit our needs and was pretty intuitive for new users.

Cons: We would love for there to be a mobile version for clock in/out where it isn't convenient to install a full sized computer.

Vendor Response

by Redcort Software on April 06, 2018

Sarah, thank you so much for your review! We totally hear you, and I want to assure you that mobile integration is high on our priority list. The loss of a key mobile developer last year changed our immediate plans quite a bit, but we can't wait to finish the mobile project and get it released. Thank you for being patient with us, and feel free to check in with us periodically about the status of mobile. Thank you!

Easy to use, although have had a few glitches with some of the updates.

Apr 05, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: Very reliable and accurate. Loads fairly quickly and I really like being able to access how many hours I have available for vacation, personal, and sick and also how many I have used.

Cons: Delayed notification of updates to software at times. Very rare, but not being able to log into the software because updates in process.

Overall: As stated earlier, being able to access my used and unused personal, vacation, and sick time easily.

Vendor Response

by Redcort Software on April 06, 2018

Thank you for your review and the positive feedback! In terms of the software updates, unless manually turned off, the automatic updater will check for updates whenever the program is started. There are also options to Skip This Update or Remind Me Later so those effect when you will be prompted to update again, but Virtual TimeClock will not run updates without approval from the user. Typically updates only take a minute or so and at this time, we've only released one software update for Version 18. Please get in touch if you'd like more information about software updates, we're happy to help!

We have had this software for several years and I love the ease of use!

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reporting is so easy and can be customized to my preference. Customer service has always been very helpful and accessible. Software is easily installed.

Cons: nothing comes to mind... I really like this software. I have recommended this software to other companies.

Overall: Accurate timekeeping...

VTC has been a great upgrade for our company, coming from a punch-card system.

Apr 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: VTC allows our company to easily track, edit, and maintain time cards and leave time. The software allows us to track employees time and vacation in one centralized location.

Cons: As a company, there is very little we do not like about the software. The features allow us to use VTC for exactly what we need.

Virtual Time Clock has been easy to install and easy for employees to use.

Apr 05, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It is easy of use for all, including users and administrators. Updates are relatively painless also. We get the tips and tricks email each month.

Cons: If we have a power outage or the server is not working for some reason, we may have several steps to get things re-connected.

Vendor Response

by Redcort Software on April 06, 2018

Thank you for taking the time to leave a review and helpful feedback! We're glad the software has been working so well for you. Please give our support number a call, so we can help make sure your TimeClock is properly setup to operate seamlessly after a power outage. There are several networking settings that should be configured to eliminate reconnection issues, and we're happy to help with that. Thanks again!

I just love this product. Looking forward to the new updates.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customer support is fantastic. They are so helpful and very clear about their instructions. They direct me through the processes and I find it very easy to follow.

Cons: My least favorite is having to do the updates. I wish I could have my computer set up all the updates, but customer support keeps the tedious task of updating very simple and easy to complete with very little problems. Thanks for all the help.

Vendor Response

by Redcort Software on April 06, 2018

Hi Liz! Thank you so much for your review! I totally hear what you're saying. The reason we have the Network Edition time clock computers update independently instead of altogether, is because updated everything at once would disconnect any current users of the time clock, and the user would not be able to finish their time clock actions. We're always looking for ways to improve the software, so thank you for that feedback!

Makes my job so easy!

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Reporting is clear, easy to understand and accurate. I chose people and dates to get specific data I need.

Cons: Having to remember to reset employees' carryover time at anniversary dates. That may be due to our policy, but I would love the TimeClock to be able to automatically calculate carryover PTO each year.

Vendor Response

by Redcort Software on April 06, 2018

Thanks for the kind words and helpful feedback, Hilda! That's a great feature request, I'll be in touch to get some more information from you. Thanks again!

Easy to use software with FANTASTIC customer support

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love that this software is so easy to use. I also like that they have the best customer support team. I recently had an issue with one of our computers and I spoke with Angie who walked me through exactly what I needed to do. She is fantastic at her job!

Have not had to use customer support but when I did it was fine.

Mar 13, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is very easy for someone not too knowledgable to use. I have no problems with it. If I do have a problem then customer service is there to help.

Cons: I can find no problems with the software. The only thing that bothers me is when I brush over a persons name then it takes me to their time clock. I would like it not to be so touchy.

Overall: Keeping track of all employees and their time worked. Before we just had everyone write down their hours.

Vendor Response

by Redcort Software on March 19, 2018

Thank you for your review and feedback, Kathee! All of the user actions within the software respond to a mouse click or keyboard input, so I'm not sure what "brush over a person's name" might mean. I'll be in touch to see if there's something we can do to resolve this with you. Thanks again!

Huge Time Saver

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use for employees and admin, accurate time keeping, saves me a ton of time at payroll. The set up is a breeze, fixing errors is straight forward, employees "get it" very quickly.

Cons: I did once try to use the time off tracking, but found it too difficult. It was because our company's calculation methods were too confusing, it was no reflection on the software.

Overall: Time saving, employees can easily keep track of their time. I love it. It's the perfect balance of simplicity and great features.

Vendor Response

by Redcort Software on March 19, 2018

Hi Taryn, thank you for the glowing review! Since leave tracking can get complex from business to business, we've tried to stick with leave options that are simple to use and comprehensive enough for most companies. I'm happy to touch base with you to see if there's a way your office can use our leave awards. Thanks again for the feedback!

Great, easy to use!

Mar 08, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is easy to use, lots of options for reports writing, easy screen to see all employee's punch in times.

Cons: Although there is lots of report options and features, the hard part is learning them all. Once you figure out how, it's easy from there.

Vendor Response

by Redcort Software on March 15, 2018

Thank your for your feedback, Sarah! We hear you - there can be a lot to learn with any new software. We're always here to help shorten the learning curve, so please reach out if we can help with training in the future. Thanks again!

Very easy to use and great product

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: allows me to run my payroll accurately and easily - the guys in the shop like its easy use, and they can track their hours with ease

We never had any problems with this software.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: This software is very user friendly. It's a quick and easy install on our Windows PCs. Also automatic software updates ensure we will always have the latest release.

Cons: The mobile version is not available. Other than that we are really very satisfied with the software, never had any complaints from our users.

Overall: Easy tracking hours and accrued time.

Vendor Response

by Redcort Software on March 15, 2018

Good to hear from your, Nadya! Thank you for the feedback, we appreciate it. I want to assure you that mobile integration is very high on our priority list. As you know, we lost a key mobile developer last year and that changed our immediate plans quite a bit. We can't wait to finish the mobile project and get it released, but we're sensitive to making promises after the abrupt halt last year. Thank you for being patient, and feel free to check in with us periodically. Thanks again!

Virtual Time clock is easy to use.

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its easy for our employees to clock-in and out. Easy to edit time or missed clock-ins too. Allows for different types of shifts which is great for a company that runs 24 hours a day.

Cons: Reporting functions could be a bit more user friendly, more variety of reports available would be helpful too.

Overall: Would love to see this in an app.

Vendor Response

by Redcort Software on March 15, 2018

Hi Jennifer! Thanks for taking the time to write a review of Virtual TimeClock! I'd love to hear more about the additional reports you are looking for, so I'll be touching base with you about that. We're certainly excited to get our mobile integration efforts back on track after our setback last year. Thanks for being patient and happy clocking!

I am the administrator of the program and setup and use is easy

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is very easy to administer, employees have no issues using the program, and the reports that are generated are easy to read.

Cons: At the first it was a little hard to understand how to set it up. But with online documentation it was easy to figure out what I was doing wrong.

Overall: Was able to get rid of the old "Time Clock" which then payroll had to be calculated manually. So ease of use and time savings is the main benefits.

Great product, easy to use

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This virtual time clock saves so much time. No more adding up time cards. Payroll is done so much quicker than before using this software.

The customer support has been wonderful. Quick and efficient

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Well, besides help me not to have to add hours manually I like the ability to have a report where I can look at one employee, all employees, certain departments, etc. all with changing a report setting

Cons: Like with any new software there is a learning curve. It took me a while to figure out which
reports I needed, etc. It was my first time using a Virtual Time Clock. Some of the employees needed to be locked out 5 min. prior to their shift start or end. It took me a while to figure out how to attain that.

Vendor Response

by Redcort Software on March 08, 2018

Thanks for the glowing review, Shirlee! We're glad you were able to set up shift rules for your employees. Please don't hesitate to call us for help setting up features in your TimeClock, we're happy to help shrink the learning curve! Thanks again!

Have been with Redcort software for many years now and am very happy with their software.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They continue to make great improvements without redesigning the wheel. Customer service is top notch.

Cons: When adding time off for employees would like to see how many hours they have left in each category without having to run a separate report.

Overall: Ease of managing employee work hours and time off

Vendor Response

by Redcort Software on March 19, 2018

Thank you for your review, Daniel! We appreciate the feedback. Your note about displaying leave accrual sounds like a great idea. I will touch base with you and turn that into a feature request. Cheers!

Awesome program, wonderful service & staff!

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I have been using this software since 2012. It easy to use, easy to update and when I have rarely had problems their team has always been available to help in a friendly, professional manner.

Cons: The only thing that I could say I even remotely dislike about this software is that you have to uninstall and reinstall to update and I believe this is corrected in the 2018 version where updates are automatic.

Overall: This software significantly decreased the time it took me to do our payroll biweekly. No more adding up time cards or trying to decipher timecard punches from our old time clock.

Vendor Response

by Redcort Software on March 13, 2018

Hi Beth, thank you for your review and feedback! We completely agree, manually updates can be cumbersome, so it's been a great addition to have the automatic updates in Version 18, like you mentioned. Thanks again!

Simple, easy, exactly what I was looking for!!

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Majority of my employees are not 'tech savy' but this software is so easy to use that they have no troubles.

Cons: I wish it would give a bit more initial instruction when you purchase it on how to use the software to it's full potential.

Overall: Saves me SO MUCH time by not having to add up hours and decipher handwriting.

Vendor Response

by Redcort Software on March 09, 2018

Thank you so much for the constructive feedback, Beth! We're always looking for ways to improve the learning curve, so it's helpful to hear that better initial instruction would improve the TimeClock experience. Thanks again!

easy to use and affordable

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use and able to have stations more than one place in the office. Can export timecards to import in my payroll system

Cons: For our office - I have to manually adjust the lunch break. It may be something I'm missing but if I could have it to automatically adjust the lunch that would be awesome!

Overall: When our old time clock went down this was easy to get set up and easy for the employees to use.

Vendor Response

by Redcort Software on March 09, 2018

Hi Tracy! We're happy to hear that Virtual TimeClock has been a good fit for you and your team! We will be in touch with you about the lunch options to make sure you're getting the most out of the software and see if there's something we can improve there. Thanks again!

Virtual TimeClock has served us very well for our business of 35 employees. Very easy to use!

Mar 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We really like how easy it is to use and also that you can easily set up different activities and run reports to see how each department is doing.

Cons: Occasionally there are bugs in the software that cause you to shut it down and reopen to to reset it.

Vendor Response

by Redcort Software on March 08, 2018

Hi Conrad, thanks for reviewing Virtual TimeClock! We're glad you're enjoying the software. It looks like you are on an older version of our software, so we will follow up promptly to see if we can get this issue resolved with an update. Thank you!

Virtual Time clock allows me to keep track of all students attendance hours which is super helpful

Mar 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I can customize dates and select certain students. I also like that it's user friendly and I can forward information to my co-workers.

Cons: What I like least about this software is that I can't customize my own students to track their hours without having the rest of the students that are in the program.

Overall: I can track individual student hours which is perfect for my job position.

Vendor Response

by Redcort Software on March 08, 2018

Thanks for taking the time to review Virtual TimeClock, Maria! We really appreciate it. It sounds like your workflow would benefit from setting up additional display groups. We will reach out to you with more information. Thanks again!

Virtual TimeClock was what we were looking for!Very user friendly and the support team is excellent!

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program is very user friendly! It has made it easy for us to manage our employees an track what they are working on without interfering with them.

Overall: Easy to use and very affordable for small companies as well as large companies.

This is an easy timeclock software for our employees to use and easy to adjust as necessary.

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have multiple clock-in locations, the software is always available and the admin screens are easy to understand and use.

Overall: The administration interface is easy to use and understand. Our employees have multiple locations to clock-in and find it easy to use as well.

Very easy to use. Does everything we need at our business.

Mar 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simplicity of use. Great support. Regular updates. Very easy to communicate amongst staff members. Also easy to check on staff to make sure they are reading their messages.

Cons: When sending messages to staff, there is a long delay of about 30 to 40 seconds after pressing send.

Overall: Easy way to manage staff time and communications.

Vendor Response

by Redcort Software on March 07, 2018

Thank you for the kind words and feedback, Jim! We will be in touch immediately about the issue you're experiencing with the messaging feature. Thanks!

Great no problems

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the use of the software is very easy . calling customer service is always easy they always find the answers that you need

Overall: everything

So far it has been pretty easy to use. I like that my managers can approve workers time in the syste

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So far it has been pretty easy to use. I like that my managers can approve workers time in the system and that messages can be sent in the system.

Cons: There are some reports that could be added. Sometimes we have to manipulate reports in order to get the information we are looking for.

Overall: This software is easy to use. I like that my managers have the ability to approve time within the time clock.

Vendor Response

by Redcort Software on March 08, 2018

Thanks for the helpful feedback, Jason! We will touch base with you and get some more details on what reports you're looking for. Happy Clocking!

Great customer service

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use and intuitive. You actually get a person when you call in that actually knows what they are doing!

Cons: There was a little hiccup with an update and my mac computers but it was resolved. It did take some type but they were helpful.

Easy to use, very comprehensive program

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use for both the administrator and the users; ability to pull many varied reports as needed.

It is a user friendly program to use

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease it is to make adjustments and modifications.
Employees do not have a problem using this program.

Cons: If there is an error and it needs to be deleted, it takes a time to delete an entry. This is the only thing I might have an issue with

Overall: Timesheets. The way the hours are already there for us to enter to payroll. There is no manual calculations.

Vendor Response

by Redcort Software on March 07, 2018

Thank you for your feedback, Noemi. We're happy to hear you're enjoying Virtual TimeClock! Deleting entries should be a speedy process, so we'll be in touch to make sure you're getting the most out of your software. Thank you!

Capterra-loader

Wonderful software. Easy to use, maintain, and upgrade.

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the overall simplicity of the software. Especially the clock in and clock out window, it is very easy to access and control internally.

Virtual TimeClock is very user friendly software. It give back full value of money you spend on it.

Mar 06, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Out memo option is great if you want to leave a note for staff. And customize reports as you want.

Cons: I like everything in this software, except the 'Entry editor'. It doesn't give warning message if you are overriding another entry.

Vendor Response

by Redcort Software on March 08, 2018

Thank you for the review, Gurwinder! We're glad you value our software. That's excellent feedback and we do have that feature request submitted to our development team. We value hearing your feedback, as listening to our customers is what helps us continue making Virtual TimeClock even better. Thanks again!

I love the Virtual TimeClock! It makes my timekeeping job much easier. I highly recommend it.

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The Virtual TimeClock is very user friendly. It is easy for the employees to use as well as the administrator. I can adjust time, clock in/out an employee if they forget to do it and add notes as needed.

Great product and great support

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I love the ability to be able to run timecards electronically. It is so nice to be able to have employees log in and approve their time for the week and then have the manager do the same. It cuts down on a lot of wasted paper and time.

Cons: At first it can be a little cumbersome to get all of the groups and reports set up, but once that it does it is SUPER easy to use the software.

We've used RedCort for a few years and am happy with it.

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It has all the features I need in our business. It is easy for the employees to be able to clock in and out and keep up with their own time each week.

Cons: It is confusing for the employees when the each day of the week doesn't print out. It will show "Monday" and then not list the rest of the days of the week unless that employee misses a day. In that case, the next day they come in after being out of work shows up. That just suddenly changed last year some time.

Vendor Response

by Redcort Software on February 28, 2018

Thanks for the feedback, Kay! After our quick email conversation, I'm glad we were able to clear up the confusion regarding your timecard reports by adjusting the time settings. Happy clocking!

We've had Virtual TimeClock for about 3 years and couldn't be more satisfied.

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are a small shop of less than a dozen guys and it fills all our needs. It's so simple to use that all the old timers can't do without it after regular use.

Overall: This is our sole source for employee and job time tracking.

The software was a functional utility for our business from the beginning ...Mid 1980's on a Mac 512

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Virtual Time Clock works. Its easy to use and makes documenting payroll time for our staff a simple task. Installation of the software is easy and the administrative options are intuitive. We finally upgraded after our first color Mac finally wore out

Overall: It accurately documents staff time

Best thing we ever did!

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the time it saves me and the ease of use. I used to spend a couple of hours adding up time cards, hunting down staff to find out what leave they needed or to decipher illegible stamps from our old time clock. Now I run reports in seconds and the staff can add requests for leave on their virtual time card. VAST improvement over our old antiquated system.

Overall: Time savings, accuracy, ease of use