Redcort Software

Virtual TimeClock


5 / 5
89 reviews

Who Uses This Software?

Tired of paper timecards or monthly software fees that keep adding up? Virtual TimeClock is a one-time software purchase for tracking employee time - whether you have 1 employee or 1000.


Average Ratings

89 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/one-time
  • Free Trial
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Redcort Software
  • www.redcort.com
  • Founded 1996
  • United States

About Virtual TimeClock

Virtual TimeClock is powerful, easy-to-use time clock software for tracking employee hours and attendance on Mac and Windows computers. Virtual TimeClock is a one-time purchase with no month-to-month or annual payment plans required just to keep your software running.


Virtual TimeClock Features

  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking

Virtual TimeClock Reviews Recently Reviewed!


Fantastic Timeclock Software

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I have 74 employees in 6 different locations using this software. It's amazing to be able to see who is currently working where, and the reporting options are extremely flexible.

I host it on an Amazon Web Services instance, but you can use your own server as well. I export the payroll to Quickbooks and use Intuit Payroll, and it takes me about 20 minutes to process everything. Adding additional clients and locations is extremely easy.

The employees love it too. They can review their hours and send messages to HR using the client at their location.

The pricing is absolutely fantastic. This was one of the only options I could find that didn't require monthly subscription costs. And the software gets better and better with every update.

Cons: Nothing comes to mind. I've never had any problems with it. It is so flexible and customizable for locations, groups, tasks etc. that it should be able to do exactly what you need it to.

Oh, I know. It doesn't have a mobile app! I think they were working on one a few years ago and suspended development, but I have no need for one so it's not a "con" for me. But I can imagine there would be businesses that would want that, so it's something to consider.

Overall: It massively streamlined our time tracking. Having multiple locations made it difficult to consolidate payroll. Now everything is networked and updated automatically!

Vendor Response

by Redcort Software on July 24, 2018

Thank you for your review, we appreciate it! Mobile is certainly still on our priority list, so stay tuned!

This system is effective/simple with very good customer support and great reporting for accounting.

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The Virtual Time Clock Pro Client Network system is very simple and easy to install. Great customer support and very cost effective. Simple for users of all capabilities to use.

Cons: Time rounding for accounting is the least attractive feature but that is an analog time to digital decimal issue. I wish Virtual Time Clock Pro rounded to the nearest thousandth decimal or beyond to get closer to analog calculations. It only rounds to the tenth decimal currently. This creates pennies that accounting has to add to employees pay every month to make the totals populate correctly in excel. It is a waist of time for accounting, the system should be able to calculate/ronud more accurately.

Overall: We moved from paper to electric records very easily.

Vendor Response

by Redcort Software on April 09, 2018

Thank you for your review and feedback, we appreciate it! I'm glad the software has been working well for you and your team! Our time rounding settings are meant to help eliminate a couple minutes of overtime from adding up, but it sounds like you might want to turn off time rounding altogether? All of the time calculations in Virtual TimeClock are exact to the minute, it's the rounding that will affect user in/out times by tenth or quarter hours. For more information, check out the Time Rounding article in our Knowledge Base, or please give us a call!

Capterra loader

Redcort Software is the best!

Aug 15, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: 1. Ease of operation.

2.A variety of reports

3.Employee address and phone number tracking as well as salary

4. Easily backed up on a schedule.

Cons: I would like it to have an Iphone application that I could easily access to quickly view my staff and their in/out status. I would like it to have the functionality that I could set it up to receive alerts when someone punches in late or take a longer lunch than allotted. I do not necessarly need user end access for punching in and out-Just as an admin.

Overall: The software is very easy to use, The reports are excellent. It is easily backed up. The software team are very responsive with issues and resolutions come fast. Overall I am very pleased.

Vendor Response

by Redcort Software on August 20, 2018

Hello Dr. Sachs and thank you for your review! Glad to hear the software has been a good fit for your team over the years. Mobile applications are still a priority for us, so thank you for being patient with us, we know many customers are excited for that feature. I know our development team has an existing feature request for notifications and alerts, so I will add your name to that request. Thanks again for the kind words!

With the network edition we are able to tie together two different facilities!

Jun 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We have facilities at two locations with separate time clock systems at each location. We also have employees that might work at one building one day and the other the next, or start the day in one building and end at the other. This made it a nightmare for our payroll people to patch together time cards every week. Now we have a simple solution that covers both of those problems as well as a few others. We've just purchased a license after test for a couple of weeks with one department so we are probably only using 10-20% of what this system is capable of doing and I still think it's well worth the cost. Customer support during the trial period has been awesome with quick replies to all of my questions. We are transferring a few people a week over to the new system rather than everyone at one just to minimize the potential for user errors but the employee interface is simple enough that we've had minimal issues so far. I wish I had found this product 2 years ago!!

Cons: My major "con" is actually a compliment....on the administrator side the system can do so much that it's a little confusing and slightly overwhelming. I'm not one to typically purchase maintenance contracts but because there is so much potential in the software I recommended we get the maintenance contract for the continued support as we explore the software and make more use of it. At the discounted first year price it was pretty much a no brainer anyways.

Vendor Response

by Redcort Software on June 25, 2018

Thank you for the kind words, Bill! I'm glad Virtual TimeClock has simplified payroll tasks between both of your facilities. We're here for you if you need any help along the way!

the software has been used at this location for many years. It's been great

Jul 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The constant updating for the program means that it becomes more streamlined as the updates come out and the features become more and more helpful for everyday uses and the administrators. Who have more control over the software. We find the network side to quite efficient and reliable. Overall it's fantastic software for its purpose.

Cons: We use the software on a daily basis in terms of because for the product we find that sometimes it's not always responsive and it doesn't always pick up our DNS server for the implementation of the software on a new workstation but I just pick in the IP address. I'm pretty much nick picking there's not much I can put down as a con for the product.

Vendor Response

by Redcort Software on July 24, 2018

Hi Michael, thank you for your review of Virtual TimeClock! I'm happy to hear it's been a helpful product for your team through the years. I'll reach out personally about the auto-discovery function of the Network Edition. Sometimes this can be blocked at the TimeClock Server level by firewall or antivirus. Thanks again!

Capterra loader

Great Software for Small Businesses like myself.

Jun 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Besides it being accessible from almost anywhere (we have network addition), I like the customized reports, the details such as keeping track of Paid Time Off, and the details such as that it flags people who forget to clock-out. You know those people.

Cons: The messaging is a good idea, except they need to figure out a way to make it interact with the administrators more. For instance, I am the boss. I don't clock in all of the time. So if some employee messages me, I won't see it for days. It would be great if they implemented SMTP(email) or SMS where you would get messages outside the system as well.

Overall: Paperless. Easy to use and great way to keep employment records.

Vendor Response

by Redcort Software on June 12, 2018

Thank you for the glowing review and kind words, Dr. Stark. We appreciate your last 10 years with Virtual TimeClock! We are absolutely working on integrating email with the messaging feature for that exact reason. I will follow up with an email to give you some additional information. Thanks again!

Virtual TimeClock is great for our office staff.

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use for employees and bookkeepers. Time sheets are easy to read. It is easy for the employees to hit one button to clock in and then one to clock out. It's that simple.

Cons: It doesn't always add the final time correctly. It will can be a penny either way off. I know it isn't a big deal but when you are adding up the time, you will see you are off a penny here and there.

Vendor Response

by Redcort Software on July 19, 2018

Thank you for the review and encouragement, MaryAnn, we really appreciate it! I'm glad the software has been easy for your staff and bookkeepers. I want to assure you that the totals in Virtual TimeClock are completely accurate. We occasionally talk to a user who is adding up decimal hour subtotals and will be confused on the totals, which sounds like it may be what you're doing. Please take a look at this knowledge base article that explains how hours are totaled: www.redcort.com/virtual-timeclock-knowledge-base/features/time-calculations/accuracy-report-totals

Thanks again!

Capterra loader

Update received

Oct 18, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It works fast and easy, self explaining for the employees - we use it with a touch screen Mac as a central time clock, so no learning necessary.

Cons: A bit difficult in the backend. Still lost user passwords can't be retrieved, also the interface would be nice in a german localized version. We'd like to help with this.

Overall: Just logging in and out. We don't hand out time sheets as we work "all in".

Vendor Response

by Redcort Software on October 24, 2018

Hi Stephanos, thank you for reviewing your Virtual TimeClock software. I'm glad the time clock has been working so well for your team! For security reasons, the TimeClock does not store passwords in plain text, which is why they can't be revealed/retrieved. Instead passwords are stored as hashes, which keeps them secure. You can always delete or change user passwords in the User settings window. Thank you very much for your feedback, we appreciate it. Happy time tracking!

Huge Time Saver

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to use for employees and admin, accurate time keeping, saves me a ton of time at payroll. The set up is a breeze, fixing errors is straight forward, employees "get it" very quickly.

Cons: I did once try to use the time off tracking, but found it too difficult. It was because our company's calculation methods were too confusing, it was no reflection on the software.

Overall: Time saving, employees can easily keep track of their time. I love it. It's the perfect balance of simplicity and great features.

Vendor Response

by Redcort Software on March 19, 2018

Hi Taryn, thank you for the glowing review! Since leave tracking can get complex from business to business, we've tried to stick with leave options that are simple to use and comprehensive enough for most companies. I'm happy to touch base with you to see if there's a way your office can use our leave awards. Thanks again for the feedback!

Great value!

Apr 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Virtual TimeClock by Redcort Software is a great asset to our company with 550+ employees. They are quick to reply if there are any issues, which rarely is there an issue. They are stable and reliable and the best software for the money. We have looked around and couldn't find anything that compares in the same price range.

Cons: Sometimes wish settings were easier to change in mass on users.

Would like a way to have only active users show in lists when choosing employees in reports. No major cons though.

Overall: Easy time keeping with minimal training needed

Vendor Response

by Redcort Software on April 09, 2018

Thank you for the review, Felicia! We're thrilled you've been keeping time with Virtual TimeClock for the last 13 years! I will reach out to you today about those couple issues you noted to see if there's any way we can help. Thanks again!

We never had any problems with this software.

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: This software is very user friendly. It's a quick and easy install on our Windows PCs. Also automatic software updates ensure we will always have the latest release.

Cons: The mobile version is not available. Other than that we are really very satisfied with the software, never had any complaints from our users.

Overall: Easy tracking hours and accrued time.

Vendor Response

by Redcort Software on March 15, 2018

Good to hear from your, Nadya! Thank you for the feedback, we appreciate it. I want to assure you that mobile integration is very high on our priority list. As you know, we lost a key mobile developer last year and that changed our immediate plans quite a bit. We can't wait to finish the mobile project and get it released, but we're sensitive to making promises after the abrupt halt last year. Thank you for being patient, and feel free to check in with us periodically. Thanks again!

Easy to use, although have had a few glitches with some of the updates.

Apr 05, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: Very reliable and accurate. Loads fairly quickly and I really like being able to access how many hours I have available for vacation, personal, and sick and also how many I have used.

Cons: Delayed notification of updates to software at times. Very rare, but not being able to log into the software because updates in process.

Overall: As stated earlier, being able to access my used and unused personal, vacation, and sick time easily.

Vendor Response

by Redcort Software on April 06, 2018

Thank you for your review and the positive feedback! In terms of the software updates, unless manually turned off, the automatic updater will check for updates whenever the program is started. There are also options to Skip This Update or Remind Me Later so those effect when you will be prompted to update again, but Virtual TimeClock will not run updates without approval from the user. Typically updates only take a minute or so and at this time, we've only released one software update for Version 18. Please get in touch if you'd like more information about software updates, we're happy to help!

Awesome program, wonderful service & staff!

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I have been using this software since 2012. It easy to use, easy to update and when I have rarely had problems their team has always been available to help in a friendly, professional manner.

Cons: The only thing that I could say I even remotely dislike about this software is that you have to uninstall and reinstall to update and I believe this is corrected in the 2018 version where updates are automatic.

Overall: This software significantly decreased the time it took me to do our payroll biweekly. No more adding up time cards or trying to decipher timecard punches from our old time clock.

Vendor Response

by Redcort Software on March 13, 2018

Hi Beth, thank you for your review and feedback! We completely agree, manually updates can be cumbersome, so it's been a great addition to have the automatic updates in Version 18, like you mentioned. Thanks again!

The customer support has been wonderful. Quick and efficient

Mar 07, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Well, besides help me not to have to add hours manually I like the ability to have a report where I can look at one employee, all employees, certain departments, etc. all with changing a report setting

Cons: Like with any new software there is a learning curve. It took me a while to figure out which

reports I needed, etc. It was my first time using a Virtual Time Clock. Some of the employees needed to be locked out 5 min. prior to their shift start or end. It took me a while to figure out how to attain that.

Vendor Response

by Redcort Software on March 08, 2018

Thanks for the glowing review, Shirlee! We're glad you were able to set up shift rules for your employees. Please don't hesitate to call us for help setting up features in your TimeClock, we're happy to help shrink the learning curve! Thanks again!

Have not had to use customer support but when I did it was fine.

Mar 13, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is very easy for someone not too knowledgable to use. I have no problems with it. If I do have a problem then customer service is there to help.

Cons: I can find no problems with the software. The only thing that bothers me is when I brush over a persons name then it takes me to their time clock. I would like it not to be so touchy.

Overall: Keeping track of all employees and their time worked. Before we just had everyone write down their hours.

Vendor Response

by Redcort Software on March 19, 2018

Thank you for your review and feedback, Kathee! All of the user actions within the software respond to a mouse click or keyboard input, so I'm not sure what "brush over a person's name" might mean. I'll be in touch to see if there's something we can do to resolve this with you. Thanks again!

Simple and feature rich

Oct 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The amount of features for the price. They continually expand on those features with every release. I also feel as they listen to what their customers want as we have used Virtual Timeclock for 5 years now and 2 things I have asked about have been added

Cons: First time set up was challenging, however that may have just been due to the scale of our company and information we have in the system.

Overall: It has stream lined our payroll, PTO, and vacation processes. It also has made it easier for all employees to have access to this information

Vendor Response

by Redcort Software on October 24, 2018

Thank you for the great feedback! We're always listening for ways to make our software better, big or small, thank you for helping make Virtual TimeClock even better.

Virtual TimeClock Rocks!

Nov 07, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: It has a detailed "time Card" printout for each week and allows the employee to sign and verify that there aren't any mistakes prior to processing payroll!

Cons: I run a small company that doesn't need a very complex TimeClock software, so Virtual TimeClock is the perfect fit. No complaints here! The software offers more options than we need. The only thing I wish is that I could program the software to calculate a 1/2 hour of unpaid lunch from 12pm to 12:30pm. I have found a way around this by asking the software to automatically delete 1/2 hour unpaid break after 5 hours of work. This works just fine as an alternative.

Overall: There are so many wonderful reports that can be created to analyze one's work force and activities assigned to each employee! There are more benefits than I realized prior to purchasing the software. Pleasantly surprised!

We've used RedCort for a few years and am happy with it.

Feb 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It has all the features I need in our business. It is easy for the employees to be able to clock in and out and keep up with their own time each week.

Cons: It is confusing for the employees when the each day of the week doesn't print out. It will show "Monday" and then not list the rest of the days of the week unless that employee misses a day. In that case, the next day they come in after being out of work shows up. That just suddenly changed last year some time.

Vendor Response

by Redcort Software on February 28, 2018

Thanks for the feedback, Kay! After our quick email conversation, I'm glad we were able to clear up the confusion regarding your timecard reports by adjusting the time settings. Happy clocking!

Virtual Time clock is easy to use.

Mar 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its easy for our employees to clock-in and out. Easy to edit time or missed clock-ins too. Allows for different types of shifts which is great for a company that runs 24 hours a day.

Cons: Reporting functions could be a bit more user friendly, more variety of reports available would be helpful too.

Overall: Would love to see this in an app.

Vendor Response

by Redcort Software on March 15, 2018

Hi Jennifer! Thanks for taking the time to write a review of Virtual TimeClock! I'd love to hear more about the additional reports you are looking for, so I'll be touching base with you about that. We're certainly excited to get our mobile integration efforts back on track after our setback last year. Thanks for being patient and happy clocking!

Easy to jump into and great support

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I was happy to discover when we started using Virtual TimeClock Network Edition that it fit our needs and was pretty intuitive for new users.

Cons: We would love for there to be a mobile version for clock in/out where it isn't convenient to install a full sized computer.

Vendor Response

by Redcort Software on April 06, 2018

Sarah, thank you so much for your review! We totally hear you, and I want to assure you that mobile integration is high on our priority list. The loss of a key mobile developer last year changed our immediate plans quite a bit, but we can't wait to finish the mobile project and get it released. Thank you for being patient with us, and feel free to check in with us periodically about the status of mobile. Thank you!

This program is simple to use. We use it for keeping up with employee work time, vacation, and sick

Apr 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: It is so user friendly. We hardly ever have issues with running it. All of the girls adapted very well to the ease of using it.

Cons: The last update was a little tricky due to us having to have the IP address on the main computer (if you aren't pretty smart with using computers it will take a while to find that info lol ) We had to update all of the machines which took a bit of time.

Vendor Response

by Redcort Software on April 18, 2018

Hi Audrey and thank you for your review! We totally hear you about the old upgrade process, it did take extra time and effort. The good news is now that you're on Version 18, future upgrades are really easy with the automatic software updates. Thank you for the feedback!

I just love this product. Looking forward to the new updates.

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Customer support is fantastic. They are so helpful and very clear about their instructions. They direct me through the processes and I find it very easy to follow.

Cons: My least favorite is having to do the updates. I wish I could have my computer set up all the updates, but customer support keeps the tedious task of updating very simple and easy to complete with very little problems. Thanks for all the help.

Vendor Response

by Redcort Software on April 06, 2018

Hi Liz! Thank you so much for your review! I totally hear what you're saying. The reason we have the Network Edition time clock computers update independently instead of altogether, is because updated everything at once would disconnect any current users of the time clock, and the user would not be able to finish their time clock actions. We're always looking for ways to improve the software, so thank you for that feedback!

We are a small company and find that using the Redcort software has surpassed our expectations!

Jun 29, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I enjoy the various kind of reports available and options for scheduling! We use the software daily and find it to be user-friendly.

Cons: If it could interface with Quickbooks, that would be awesome! Perhaps if there was an option to autoprogram the lunch hour so that no one would need to punch out for lunch.

Overall: The best benefits are the payroll reports and the ability to print off just one person's payroll if needed. We also find it useful to be able to register all activities into the data system. This helps us track productivity and projects.

Vendor Response

by Redcort Software on July 02, 2018

Hi Zoe, thank you for your review of Virtual TimeClock! We're glad it's been a good fit for your team. We do provide payroll integration with Quickbooks as well as Auto Deductions for lunch periods, so I will follow up with you to make sure you take advantage of those features. Thanks again!

Very simple and easy to use timeclock system for small business

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: -Simple interface

-Comprehensive reporting features

-Ability to BYOD (bring your own device), which means we are not limited to buying supplier's device (vs competitors overpriced hardware) and able to switch to any touchscreen type devices at anytime.

-Intuitive interface, minimal training required, no complain from both admin and employees

-Super affordable (Low cost vs competitor's per employee monthly subscription fee)

Cons: Not really any con but some there're some features we would love to have in future upgrade:

-Add an option under employee's login screen to request time off (right now it has to be done via messaging)

-Fingerprint reader integration option (Hardware: Digital Persona/Crossmatch UrU4500 is the common one in the market)

-Photo taking feature during punch to prevent buddy punching (via webcam on the tablet)

-PTO accrual formula setting in one main screen VS right now it has to be done on under each employee profile (time consuming, and need constant update on yearly basis)

Vendor Response

by Redcort Software on October 05, 2018

Hi John, thanks for reviewing your Virtual TimeClock software! We appreciate the positive feedback as well as your thoughtful feature requests. We will be sure to notify you if/when we implement any of these features. Thanks again, happy clocking!

Replaced a product that I created myself once my the business out grew it. So far a great product.

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Simple to set up and use. The ability to show different front ends to different user groups or stations works great.

Cons: Would like the leave management to not allow itself to go below zero. If I allow someone one vacation day the system shouldn't allow them to use more than that.

Overall: Simplified my bi-weekly payroll to save time.

Vendor Response

by Redcort Software on May 24, 2018

Hi Doug, thank you for taking a minute to review Virtual TimeClock! We've really focused on meeting as many needs as possible with the Leave feature, and some companies allow for negative accrual balances. Virtual TimeClock keeps the administrator involved for approving leave requests to help with any issues that may arise. I'll forward your note on to our team, and see if there's a way we can improve the feature. Thanks again, we appreciate the helpful feedback!

TimeClock Review

Oct 31, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to access from multiple locations so it works well with us having multiple campuses.

Cons: It does not allow you to cap the amount of PTO earned. For example, the max we can accrue is 30 sick days-nothing else is earned until time is used.

Vendor Response

by Redcort Software on November 05, 2018

Hi Carolyn, thank you for your honest review, we really appreciate it! We're glad the software is working well for your team. I do see a feature request that was been submitted on your behalf regarding the leave feature. If that's something our development team tackles for a future release, we will be sure to let you know. Thank you!

overall ok

May 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it is easy enough for the employees to use. The reorder process wasn't too horrible either.

Cons: under the employee login in it won't show accrued time for the week. I have to log in as administrator in order to see that.

Overall: We were able to implement this and save time in the payroll processing.

Vendor Response

by Redcort Software on May 31, 2018

Hi Tessa, thank you for the feedback and compliments! The best way to see employee accrued time for the week is to view the user's timecard report. This is available from the employee login via the User Status. I will reach out today to make sure you can find that. Thanks again!

It is a user friendly program to use

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease it is to make adjustments and modifications.

Employees do not have a problem using this program.

Cons: If there is an error and it needs to be deleted, it takes a time to delete an entry. This is the only thing I might have an issue with

Overall: Timesheets. The way the hours are already there for us to enter to payroll. There is no manual calculations.

Vendor Response

by Redcort Software on March 07, 2018

Thank you for your feedback, Noemi. We're happy to hear you're enjoying Virtual TimeClock! Deleting entries should be a speedy process, so we'll be in touch to make sure you're getting the most out of your software. Thank you!

Virtual timeClock Pro works great. Have used it for several years now.

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I appreciate the regular updates and quick response to my questions. I like the ability to maintain employees who don't work regularly by listing them as active or not.

Cons: Only minor issue was learning a new procedure after an update. When I needed to close the payroll period there was a new procedure.

Vendor Response

by Redcort Software on April 06, 2018

Thank you for the feedback, John! We're glad Pro Edition has been working well for your store over the years. We hope the new payroll approval system is working better than ever after the substantial update we did a couple years ago. Thanks again!

Virtual Time Clock

Sep 25, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: affordable for small business

simple to use for the sign in and sign out feauture

Cons: The reporting is not easy to use and does not offer some reports which are very simple

Overall: Support services are very responsive and very helpful

Vendor Response

by Redcort Software on October 03, 2018

Thank you for the review, Sue! We appreciate your feedback of Virtual TimeClock. I see in your account there was a particular Leave Report you were looking for a couple years ago, but I hope the rest of the reports have been helpful for your team. We will certainly keep you posted if we implement that feature request in the future. Thanks again!

Powerful, yet simple to use.

Jul 17, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I tried 3 other time keeping programs before finding Virtual TimeClock. The others were generally difficult to use and rather unflexible. VTC is a winner. I only wish I'd found it sooner.

Cons: The network version is a bit complicated to assure updates are done properly. I usually need IT assistance. Also, the time zone difference can be an issue if there are questions in the morning.

Vendor Response

by Redcort Software on July 19, 2018

Hi Susan! Thank you for the glowing review! I'm glad to hear that Virtual TimeClock was simple and flexible for your team. We hope the automatic updates have simplified the software update process for you. Please let us know if there's anything we could do to make that easier for you. Thanks again!

Works great for our needs

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The system was easy to learn, their support team was very Helpful. It has worked well for our needs. I don't have anymore pros to add to this.

Cons: I don't know that I have any detailed cons about the software it seems to work well. we don't use all of the features so I don't know about other issues that it may have.

Vendor Response

by Redcort Software on June 05, 2018

Thank you for your review, Joseph! I just noticed your business has been with Virtual TimeClock for 8 years, so thank you for your patronage over the years, and we look forward to many more!

Virtual TimeClock has served us very well for our business of 35 employees. Very easy to use!

Mar 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We really like how easy it is to use and also that you can easily set up different activities and run reports to see how each department is doing.

Cons: Occasionally there are bugs in the software that cause you to shut it down and reopen to to reset it.

Vendor Response

by Redcort Software on March 08, 2018

Hi Conrad, thanks for reviewing Virtual TimeClock! We're glad you're enjoying the software. It looks like you are on an older version of our software, so we will follow up promptly to see if we can get this issue resolved with an update. Thank you!

Have been with Redcort software for many years now and am very happy with their software.

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They continue to make great improvements without redesigning the wheel. Customer service is top notch.

Cons: When adding time off for employees would like to see how many hours they have left in each category without having to run a separate report.

Overall: Ease of managing employee work hours and time off

Vendor Response

by Redcort Software on March 19, 2018

Thank you for your review, Daniel! We appreciate the feedback. Your note about displaying leave accrual sounds like a great idea. I will touch base with you and turn that into a feature request. Cheers!

Virtual Time Clock has been easy to install and easy for employees to use.

Apr 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It is easy of use for all, including users and administrators. Updates are relatively painless also. We get the tips and tricks email each month.

Cons: If we have a power outage or the server is not working for some reason, we may have several steps to get things re-connected.

Vendor Response

by Redcort Software on April 06, 2018

Thank you for taking the time to leave a review and helpful feedback! We're glad the software has been working so well for you. Please give our support number a call, so we can help make sure your TimeClock is properly setup to operate seamlessly after a power outage. There are several networking settings that should be configured to eliminate reconnection issues, and we're happy to help with that. Thanks again!

Very easy to use. Does everything we need at our business.

Mar 06, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simplicity of use. Great support. Regular updates. Very easy to communicate amongst staff members. Also easy to check on staff to make sure they are reading their messages.

Cons: When sending messages to staff, there is a long delay of about 30 to 40 seconds after pressing send.

Overall: Easy way to manage staff time and communications.

Vendor Response

by Redcort Software on March 07, 2018

Thank you for the kind words and feedback, Jim! We will be in touch immediately about the issue you're experiencing with the messaging feature. Thanks!

Makes my job so easy!

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Reporting is clear, easy to understand and accurate. I chose people and dates to get specific data I need.

Cons: Having to remember to reset employees' carryover time at anniversary dates. That may be due to our policy, but I would love the TimeClock to be able to automatically calculate carryover PTO each year.

Vendor Response

by Redcort Software on April 06, 2018

Thanks for the kind words and helpful feedback, Hilda! That's a great feature request, I'll be in touch to get some more information from you. Thanks again!

easy to use and affordable

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and able to have stations more than one place in the office. Can export timecards to import in my payroll system

Cons: For our office - I have to manually adjust the lunch break. It may be something I'm missing but if I could have it to automatically adjust the lunch that would be awesome!

Overall: When our old time clock went down this was easy to get set up and easy for the employees to use.

Vendor Response

by Redcort Software on March 09, 2018

Hi Tracy! We're happy to hear that Virtual TimeClock has been a good fit for you and your team! We will be in touch with you about the lunch options to make sure you're getting the most out of the software and see if there's something we can improve there. Thanks again!

Multiple Clients

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is extremely easy to deploy for large businesses with dedicated servers. Users find it easy to clock in and out.

Cons: Does not carry the settings for the server from user to user in a AD deployment. I was told this was in the works last year for an upgrade but have yet to see it.

Overall: Customer service is great and price is very competitive.

Vendor Response

by Redcort Software on November 09, 2018

Thank you for the review, Jason! I will reach out to you personally about your active directory question. Thanks again.

Best thing we ever did!

Oct 16, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the time it saves me and the ease of use. I used to spend a couple of hours adding up time cards, hunting down staff to find out what leave they needed or to decipher illegible stamps from our old time clock. Now I run reports in seconds and the staff can add requests for leave on their virtual time card. VAST improvement over our old antiquated system.

Overall: Time savings, accuracy, ease of use

It is a great value for the money and is extremly user friendly

Jun 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has a user friendly interface where it's easy for staff to clock in and out seamlessly and integrates with Mac

Cons: Wish it did automatic daily backups and synced with Paychex. Tried to set up automatic backups in Google Drive but it did not work.

Overall: Ease of use and price value

Vendor Response

by Redcort Software on June 25, 2018

Thank you for the feedback, Fariha! I'm happy to report that we provide payroll integration for Paychex Flex and Paychex Preview, so I'll make sure you get that information. Setting up automatic backups to a Google sync folder is usually very simple, so I'll check in with you on that as well.

We appreciate you taking the time to share your thoughts, happy clocking!

Reliable and Easy to Use

Oct 31, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Intuitive design makes for easy use and reliable entries

Cons: Editing entries can be a bit tedious (probably because I have to edit so rarely)

Overall: Reliable time clock entry needed for payroll is simply accomplished.

Vendor Response

by Redcort Software on November 05, 2018

Thank you for your review, Hugh! The quickest way to edit timecard entries is to select a user's timecard report and choose "Edit Entries" in the toolbar. For more information, check out our Knowledge Base at redcort.com.

Thanks again, we appreciate you!

Simplifies my record keeping for my 5 employees.

Apr 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like 1. having a timeclock 2. not having to have a separate timeclock machine 3. that the program records vacation hours, sick time, etc.

Cons: There is not much that I do not like about this software because it does do what I expect. The setup jargon is a little intimidating at first, but this is mainly due to my lack of experience in HR.

Overall: Recording time, vacation hours allowed and taken, sick time, etc.

Small business

Nov 07, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and make timecard changes when necessary.

Cons: Inability for multiple administrators to access remotely.

Vendor Response

by Redcort Software on November 13, 2018

Hello Lisa and thank you for your review of Virtual TimeClock! We appreciate your feedback and your long time patronage. It sounds like there may be a misunderstanding with the software - you can have as many administrators with remote time clock access as you want. I'll follow up personally and make sure we get your questions answered. Thank you!

Great product and great support

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: I love the ability to be able to run timecards electronically. It is so nice to be able to have employees log in and approve their time for the week and then have the manager do the same. It cuts down on a lot of wasted paper and time.

Cons: At first it can be a little cumbersome to get all of the groups and reports set up, but once that it does it is SUPER easy to use the software.

This program is very user friendly.

Apr 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As a user, the program is very easy to use. We don't have to take a lot of time in training new staff.

Cons: When we want to make changes to punches on time cards, we have to make individual changes instead of doing at group at one time.

Overall: It is quicker to use than our last program. It also has more convenient reports to access. We use it for our biannual reviews when tracking late arrivals & personal used or remaining.

I have used the system at a single location and multiple locations.

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Can review multiple locations from either location, as long as the person doing this has the security to do so

Cons: At this time I do not have any objections to the system.

Overall: We are able to calculate employee hours much quicker using the system.

Vendor Response

by Redcort Software on May 31, 2018

Thank you for the feedback, Mary Kay! We're so glad Virtual TimeClock has been working well for you over the years! Please don't hesitate to reach out if we can help in the future.

Virtual TimeClock

Aug 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use. User friendliness. Ability to gather and evaluate much information regarding employees.

Cons: There is nothing that I do not like about Virtual TimeClock

Overall: It has been the easiest and most accurate method we have had for tracking employee time performance.

Vendor Response

by Redcort Software on August 20, 2018

Thank you for the kind words and feedback, Steven! We're glad to hear Virtual TimeClock has been beneficial for your team over the years. Thanks again!

Using Virtual TimeClock

Aug 15, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use for the staff and the flexibility of multiple location.

Cons: Upgrading is sometimes complicated; it would be great if it was automated.

Vendor Response

by Redcort Software on August 20, 2018

Thank you for the review and feedback Dr. Rahimi, we appreciate it! We hope upgrading is much easier now with the automatic updates. If you have any difficulties, please let us know, we're always looking for ways to make the software easier to use. Thanks again!

Long time user

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: used for many years with multiple locations, made it easy to see who was on the clock and who wasn't when I was out of the office so i could make decisions.

Cons: None that I can think of at this time, Thanks

Vendor Response

by Redcort Software on August 14, 2018

Thank you for taking a few minutes to leave your review, Kent! We're always listening, so let us know if there's anything we can do to improve your experience with the software.

Exactly what we need as a small business for payroll tabulations!

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software is incredibly easy to use for all employees and the manager that is responsible for creating reports

Cons: I use a bunch of different programs in my small business-this program meets all of my expectations and my staff has always been happy with it too. This is always a big plus!

Vendor Response

by Redcort Software on July 19, 2018

Thank you for the kind words, Dr. Wilson, we appreciate the encouragement!

This time clock software is very user friendly for the employee and employer.

Apr 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: It provides accurate and readily accessible time clock data. If an employee makes an error, it is easy for them to manually make a change and it is noted that it has been modified.

Cons: Some of the detailed reports are more advanced than what our needs are for a small business. There is great potential for advanced users and detailed reporting.

great product

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it's easy to use and reasonably priced.....

Cons: wish it would integrate with my payroll (ADP)

Overall: we've used it for years and are very satisfied

Vendor Response

by Redcort Software on November 06, 2018

Hi Ken, thanks for taking a few minutes to leave a review and offer feedback! We greatly appreciate it. I will check in to see which ADP payroll solution you're using - we do provide integration for Workforce Now and Pay eXpert. Thank you for being a longtime user!

Will meet our needs for employee documentation and payroll.

Jun 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User-friendly and intuitive. Easy to install and set up. Called customer support for a quick question and they couldn't have been nicer or more professional. Have used this software at another business for a year and been very satisfied. Decided to place it at another business this year.

Cons: Since I am from the "technical side", I have nothing to add about what I don't like. Software works as expected and users don't ever ask me for support because they don't have problems. Its a WIN for us all.

Overall: easy to use and meets our needs, customer support is top notch

Vendor Response

by Redcort Software on June 12, 2018

Denise, thank you for the kind words and for sticking with Virtual TimeClock over the years! We appreciate you.

Virtual TimeClock is very user friendly software. It give back full value of money you spend on it.

Mar 06, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Out memo option is great if you want to leave a note for staff. And customize reports as you want.

Cons: I like everything in this software, except the 'Entry editor'. It doesn't give warning message if you are overriding another entry.

Vendor Response

by Redcort Software on March 08, 2018

Thank you for the review, Gurwinder! We're glad you value our software. That's excellent feedback and we do have that feature request submitted to our development team. We value hearing your feedback, as listening to our customers is what helps us continue making Virtual TimeClock even better. Thanks again!

Simple, easy, exactly what I was looking for!!

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Majority of my employees are not 'tech savy' but this software is so easy to use that they have no troubles.

Cons: I wish it would give a bit more initial instruction when you purchase it on how to use the software to it's full potential.

Overall: Saves me SO MUCH time by not having to add up hours and decipher handwriting.

Vendor Response

by Redcort Software on March 09, 2018

Thank you so much for the constructive feedback, Beth! We're always looking for ways to improve the learning curve, so it's helpful to hear that better initial instruction would improve the TimeClock experience. Thanks again!

VTC has been a great upgrade for our company, coming from a punch-card system.

Apr 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: VTC allows our company to easily track, edit, and maintain time cards and leave time. The software allows us to track employees time and vacation in one centralized location.

Cons: As a company, there is very little we do not like about the software. The features allow us to use VTC for exactly what we need.

Daily use of the virtual time clock is very convenient!

Apr 05, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Users clocking in and out daily find the time clock very easy to use it is also easy to set up new users.

Cons: The software is not the most user friendly. The options are not in obvious places and are not highlighted or BOLD.

Vendor Response

by Redcort Software on April 09, 2018

Thank you for your review and feedback, Stephanie! Our goal is to make the complicated details of time keeping easy for you, so we aim to make our software simple and intuitive for users and administrators. I will be in touch to see if I can help and how we can do better with those settings you're looking for!

Virtual Time clock review

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it is simple, and I get payroll done in a fraction of the time!

Cons: I have had a few instances of "buffering". This usually last only a few seconds.

Overall: Our company is an up and coming, we started with 3 people. Payroll was done by hand. We now employ 27 and this program reduces a lot of hand time that we can now contribute to the further growth of our company!

Vendor Response

by Redcort Software on August 14, 2018

Hi Marie, thank you so much for the kind words and your thoughtful review! We're so glad Virtual TimeClock has helped streamline payroll for your business. There are a few things that may cause loading to slow down, like network connectivity issues, unclosed payroll periods, and large databases that need compacted, etc. I'll reach out to you and see if there's anything we can do to help. Thanks again!

The software was a functional utility for our business from the beginning ...Mid 1980's on a Mac 512

Jan 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Virtual Time Clock works. Its easy to use and makes documenting payroll time for our staff a simple task. Installation of the software is easy and the administrative options are intuitive. We finally upgraded after our first color Mac finally wore out

Overall: It accurately documents staff time

Great software/Excellent support.

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of install/setup. You don't need an IT pro to deploy this product.

Cons: I have yet to encounter anything I didn't like, so this is tough to answer.

Overall: We expanded our business to a 2nd physical location and needed a solution for hourly employees. Physical punch clocks aren't practical anymore. We tried 2 different biometric clocks from well known commercial suppliers and neither performed well. VTC turned out to be a great solution - using the server/client version with database being stored on a secure server. Great cost/benefit ratio!

Vendor Response

by Redcort Software on October 04, 2018

Hi Bob, thank you for your review of Virtual TimeClock! We appreciate the kind words, and I'm happy to hear the software is working out so well for your company. Thanks again!

We have had this software for several years and I love the ease of use!

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reporting is so easy and can be customized to my preference. Customer service has always been very helpful and accessible. Software is easily installed.

Cons: nothing comes to mind... I really like this software. I have recommended this software to other companies.

Overall: Accurate timekeeping...

Love Virtual Time Clock

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I have used for 12 years and it works flawlessly. Staff never have any issues when working with the software on a daily basis.

Cons: None. The only thing that would be a improvement is no maintenance fee. I personally don't pay for the maintenance because with a single user computer it is so easy to use.

Vendor Response

by Redcort Software on August 14, 2018

Hello Michael and thanks for leaving a review, we appreciate it! We love hearing from long time Virtual TimeClock users like yourself. We completely understand that our software maintenance & support plan isn't for everyone. The nominal fee allows us to provide unlimited support and training as well as free software upgrades, which thousands of companies take advantage of. Thanks again, Michael, we appreciate you!

Great, easy to use!

Mar 08, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, lots of options for reports writing, easy screen to see all employee's punch in times.

Cons: Although there is lots of report options and features, the hard part is learning them all. Once you figure out how, it's easy from there.

Vendor Response

by Redcort Software on March 15, 2018

Thank your for your feedback, Sarah! We hear you - there can be a lot to learn with any new software. We're always here to help shorten the learning curve, so please reach out if we can help with training in the future. Thanks again!

Easy to use software with FANTASTIC customer support

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that this software is so easy to use. I also like that they have the best customer support team. I recently had an issue with one of our computers and I spoke with Angie who walked me through exactly what I needed to do. She is fantastic at her job!

Virtual TimeClock is great!

Oct 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Lots of different ways to display relevant information. Easy to use for basic clocking in and clocking out.

Cons: Not super intuitive, sometimes takes a few tries to figure out how to do something, like add an entry for a lunch break.

Overall: Great! Solved all issues of running accurate payroll.

Vendor Response

by Redcort Software on October 10, 2018

Hi Lillian, thank you for your review! We're so glad to hear Virtual TimeClock is helping so with your payroll process. We do aim to make the time clock very simple, but there's always a learning curve, no matter how small. You can always reach out to us with questions, or check out our constantly-growing Knowledge Base at redcort.com/virtual-timeclock-knowledge-base

Thanks again!

Great customer service

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very easy to use and intuitive. You actually get a person when you call in that actually knows what they are doing!

Cons: There was a little hiccup with an update and my mac computers but it was resolved. It did take some type but they were helpful.

Virtual Time clock allows me to keep track of all students attendance hours which is super helpful

Mar 06, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I can customize dates and select certain students. I also like that it's user friendly and I can forward information to my co-workers.

Cons: What I like least about this software is that I can't customize my own students to track their hours without having the rest of the students that are in the program.

Overall: I can track individual student hours which is perfect for my job position.

Vendor Response

by Redcort Software on March 08, 2018

Thanks for taking the time to review Virtual TimeClock, Maria! We really appreciate it. It sounds like your workflow would benefit from setting up additional display groups. We will reach out to you with more information. Thanks again!

Robust, easy to use

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use and great customer support. Comprehensive and flexible reporting. Easy and good backup strategy

Cons: Can't think of a thing (well, it doesn't export to our payroll vendor but we are a small operation so it doesn't really slow us down)

Very stable, simple but feature rich.

May 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very easy to use. It is simple, but has many features that can be taken advantage of.

Cons: I do not have any complaints. It is not cheap, but I think an excellent value is provided for the money spent.

Overall: Accurate reporting, time savings

I love the Virtual TimeClock! It makes my timekeeping job much easier. I highly recommend it.

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The Virtual TimeClock is very user friendly. It is easy for the employees to use as well as the administrator. I can adjust time, clock in/out an employee if they forget to do it and add notes as needed.

We've had Virtual TimeClock for about 3 years and couldn't be more satisfied.

Feb 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are a small shop of less than a dozen guys and it fills all our needs. It's so simple to use that all the old timers can't do without it after regular use.

Overall: This is our sole source for employee and job time tracking.

Great product, easy to use

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This virtual time clock saves so much time. No more adding up time cards. Payroll is done so much quicker than before using this software.

Capterra loader

Wonderful software. Easy to use, maintain, and upgrade.

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like the overall simplicity of the software. Especially the clock in and clock out window, it is very easy to access and control internally.

Very easy to use and great product

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: allows me to run my payroll accurately and easily - the guys in the shop like its easy use, and they can track their hours with ease

Best web based time clock program I have used

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is VERY user friendly. Adding employees is a breeze. Editing time sheets is very simple

Cons: There is not alot about this software I do not like. I do not like the fact that there is no APP so that my technicians that go out directly to the field can clock in and out.

Easy to use, very comprehensive program

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use for both the administrator and the users; ability to pull many varied reports as needed.

This was the perfect solution for our time clock needs.

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The product rollout is simple and it is easy to use . Maintenance of the product is also very simple.

Cons: I have not experienced a downside in using the software. All users were easily training and I have not had any complaints.

Virtual TimeClock was what we were looking for!Very user friendly and the support team is excellent!

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program is very user friendly! It has made it easy for us to manage our employees an track what they are working on without interfering with them.

Overall: Easy to use and very affordable for small companies as well as large companies.

We have been very pleased with this software.

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This software is simple for the users but equally capable of keeping track of many different types of pay and benefits.

Cons: We have some unique situations with call outs and guaranteed time and on call pay that I have not found an exact application but we have found a few ways to make it work.

I am the administrator of the program and setup and use is easy

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to administer, employees have no issues using the program, and the reports that are generated are easy to read.

Cons: At the first it was a little hard to understand how to set it up. But with online documentation it was easy to figure out what I was doing wrong.

Overall: Was able to get rid of the old "Time Clock" which then payroll had to be calculated manually. So ease of use and time savings is the main benefits.

Customer Service and Attention

Oct 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the customer service and attention that is paid to each customer and account. Bobbi is wonderful at her job. She is kind, courteous, polite, very helpful, and has great attention to details.

Cons: The old school, 90's style template. Yes it makes things simple but its difficult to look at for long periods of time.

Vendor Response

by Redcort Software on November 05, 2018

Hi Angie, thank you for the review and feedback! Bobbi is great, isn't she? We're always looking for ways we can improve the user experience of the software, so I'll check in with you and find out about the 'old school' look you're seeing. Thanks again!

Great no problems

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the use of the software is very easy . calling customer service is always easy they always find the answers that you need

Overall: everything

Track those hours easily!

Aug 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gets rid of missing time sheets, easy to see who has what hours, who is late and who is clocking out early.

Cons: Nothing! It is awesome! Easy to use, but you need the internet.

Overall: This is a great service to use. Employees can no longer say they lost their time sheet. Hours are totalled up for you automatically and you can access it from anywhere in the world.

Vendor Response

by Redcort Software on August 14, 2018

Thank you for the great feedback, we're thrilled that Virtual TimeClock has helped your company do business a little better :)

Awesome, mind-blowing.

Jun 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to check our employees punching in and out from our desktops. The ease of setting up the software.

Cons: nothing at the moment, would like to see a way for the email field to be integrated into the software.

Overall: Ability to keep better track of employees punching in and out, ease of creating reports.

Vendor Response

by Redcort Software on June 05, 2018

Dan, thank you for the helpful feedback! I'll be in touch to find out how you would like to see the email field integrated further into the software. Thanks again!

An old way with a new tech

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: First of all you can install this on just about any platform Mac or Windows. It gives the employee the ability to clock in and out especially if they are on the go like so many jobs are these days. It keeps them compliant.

Cons: I guess the only thing I would want is to know where the employee clocked in or out. There are always ways to cheat the system.

It has made my payroll days a breeze

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Helps everyone see how much time they have worked and corrections to clockins are easy. Additionally, i'm able to make sure everyone is here in the office

Cons: None I have found yet, however I have only been using the software for a few months. Should I find some Cons, I will forward.

This is an easy timeclock software for our employees to use and easy to adjust as necessary.

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have multiple clock-in locations, the software is always available and the admin screens are easy to understand and use.

Overall: The administration interface is easy to use and understand. Our employees have multiple locations to clock-in and find it easy to use as well.

So far it has been pretty easy to use. I like that my managers can approve workers time in the syste

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So far it has been pretty easy to use. I like that my managers can approve workers time in the system and that messages can be sent in the system.

Cons: There are some reports that could be added. Sometimes we have to manipulate reports in order to get the information we are looking for.

Overall: This software is easy to use. I like that my managers have the ability to approve time within the time clock.

Vendor Response

by Redcort Software on March 08, 2018

Thanks for the helpful feedback, Jason! We will touch base with you and get some more details on what reports you're looking for. Happy Clocking!