Redcort Software

Virtual TimeClock


5 / 5
126 reviews

Who Uses This Software?

Tired of paper timecards or monthly software fees that keep adding up? Virtual TimeClock is a one-time software purchase for tracking employee time - whether you have 1 employee or 1000.


Average Ratings

126 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/one-time
  • Free Trial
    Yes
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Redcort Software
  • www.redcort.com
  • Founded 1996
  • United States

About Virtual TimeClock

Virtual TimeClock is powerful, easy-to-use time clock software for tracking employee hours and attendance on Mac and Windows computers. Virtual TimeClock is a one-time purchase with no month-to-month or annual payment plans required just to keep your software running.


Virtual TimeClock Features

  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation/Leave Tracking
  • Workstation Tracking

Virtual TimeClock Reviews Recently Reviewed!


Fantastic Timeclock Software

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I have 74 employees in 6 different locations using this software. It's amazing to be able to see who is currently working where, and the reporting options are extremely flexible.

I host it on an Amazon Web Services instance, but you can use your own server as well. I export the payroll to Quickbooks and use Intuit Payroll, and it takes me about 20 minutes to process everything. Adding additional clients and locations is extremely easy.

The employees love it too. They can review their hours and send messages to HR using the client at their location.

The pricing is absolutely fantastic. This was one of the only options I could find that didn't require monthly subscription costs. And the software gets better and better with every update.

Cons: Nothing comes to mind. I've never had any problems with it. It is so flexible and customizable for locations, groups, tasks etc. that it should be able to do exactly what you need it to.

Oh, I know. It doesn't have a mobile app! I think they were working on one a few years ago and suspended development, but I have no need for one so it's not a "con" for me. But I can imagine there would be businesses that would want that, so it's something to consider.

Overall: It massively streamlined our time tracking. Having multiple locations made it difficult to consolidate payroll. Now everything is networked and updated automatically!

Vendor Response

by Redcort Software on July 24, 2018

Thank you for your review, we appreciate it! Mobile is certainly still on our priority list, so stay tuned!

Awesome software, and fantastic support!

Mar 26, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This software is great. We came from a time card "punch" style system that was very outdated and not very efficient. This made reporting a breeze, and allowed for us to be more efficient with our time cards, and go paperless! Set up was easy, the support team is great. I have never had an issue calling and having them fix my issues, which is rare.

Cons: I know this will be implemented soon, but you guys NEED to roll out the phone apps. We have employees that are on the road all the time, and need the availability to clock in / out to keep up to date with their time. I can't tell you how many times I get the excuse that they forgot to clock in / out or adjust their time because they had to open their laptop and use the software that way. Cry me a river right! Well I am sure they will still be bad about keeping their time up to date (this is important because of the daily reporting we do with the labor), but they won't be able to use that as an excuse anymore! That is when that feature gets rolled out.

Vendor Response

by Redcort Software on April 01, 2019

Thank you for the review and feedback, John! We appreciate the encouragement and I'm glad to here the software is making your life easier. Thank you for being patient with us as we work on mobile apps. We know it has been a while in coming, but we look forward to making mobile apps available just as soon as we can. Thanks again!

This system is effective/simple with very good customer support and great reporting for accounting.

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The Virtual Time Clock Pro Client Network system is very simple and easy to install. Great customer support and very cost effective. Simple for users of all capabilities to use.

Cons: Time rounding for accounting is the least attractive feature but that is an analog time to digital decimal issue. I wish Virtual Time Clock Pro rounded to the nearest thousandth decimal or beyond to get closer to analog calculations. It only rounds to the tenth decimal currently. This creates pennies that accounting has to add to employees pay every month to make the totals populate correctly in excel. It is a waist of time for accounting, the system should be able to calculate/ronud more accurately.

Overall: We moved from paper to electric records very easily.

Vendor Response

by Redcort Software on April 09, 2018

Thank you for your review and feedback, we appreciate it! I'm glad the software has been working well for you and your team! Our time rounding settings are meant to help eliminate a couple minutes of overtime from adding up, but it sounds like you might want to turn off time rounding altogether? All of the time calculations in Virtual TimeClock are exact to the minute, it's the rounding that will affect user in/out times by tenth or quarter hours. For more information, check out the Time Rounding article in our Knowledge Base, or please give us a call!

Capterra loader

Very stable and high quality product that is great for SMBs

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It just works. That is not an easy thing to say about any software. Windows and Microsoft Office fail constantly and have zero support. The very few times that I have had trouble over the last several years, they were very responsive and helpful. Problems were resolved on the first try. They also actively keep working to make the product better. Over the years, the feature set has increased to the point that we aren't even using all the features they have. They send out useful information periodically, but they aren't spammy about it.

Cons: There are a couple minor gripes that boil down to my personal preferences in UI. I would appreciate a menu of buttons for each user without needing to right-click to access something as basic as a time sheet. The most basic in/out options appear with a single click.

Vendor Response

by Redcort Software on February 01, 2019

Thank you for your review and feedback, Eric! We very much appreciate your business over the last 14 years. I will send your UI recommendation on to our development team, we're always listening for ways to improve the user experience. Thanks again!

Capterra loader

Redcort Software is the best!

Aug 15, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: 1. Ease of operation.

2.A variety of reports

3.Employee address and phone number tracking as well as salary

4. Easily backed up on a schedule.

Cons: I would like it to have an Iphone application that I could easily access to quickly view my staff and their in/out status. I would like it to have the functionality that I could set it up to receive alerts when someone punches in late or take a longer lunch than allotted. I do not necessarly need user end access for punching in and out-Just as an admin.

Overall: The software is very easy to use, The reports are excellent. It is easily backed up. The software team are very responsive with issues and resolutions come fast. Overall I am very pleased.

Vendor Response

by Redcort Software on August 20, 2018

Hello Dr. Sachs and thank you for your review! Glad to hear the software has been a good fit for your team over the years. Mobile applications are still a priority for us, so thank you for being patient with us, we know many customers are excited for that feature. I know our development team has an existing feature request for notifications and alerts, so I will add your name to that request. Thanks again for the kind words!

With the network edition we are able to tie together two different facilities!

Jun 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We have facilities at two locations with separate time clock systems at each location. We also have employees that might work at one building one day and the other the next, or start the day in one building and end at the other. This made it a nightmare for our payroll people to patch together time cards every week. Now we have a simple solution that covers both of those problems as well as a few others. We've just purchased a license after test for a couple of weeks with one department so we are probably only using 10-20% of what this system is capable of doing and I still think it's well worth the cost. Customer support during the trial period has been awesome with quick replies to all of my questions. We are transferring a few people a week over to the new system rather than everyone at one just to minimize the potential for user errors but the employee interface is simple enough that we've had minimal issues so far. I wish I had found this product 2 years ago!!

Cons: My major "con" is actually a compliment....on the administrator side the system can do so much that it's a little confusing and slightly overwhelming. I'm not one to typically purchase maintenance contracts but because there is so much potential in the software I recommended we get the maintenance contract for the continued support as we explore the software and make more use of it. At the discounted first year price it was pretty much a no brainer anyways.

Vendor Response

by Redcort Software on June 25, 2018

Thank you for the kind words, Bill! I'm glad Virtual TimeClock has simplified payroll tasks between both of your facilities. We're here for you if you need any help along the way!

the software has been used at this location for many years. It's been great

Jul 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The constant updating for the program means that it becomes more streamlined as the updates come out and the features become more and more helpful for everyday uses and the administrators. Who have more control over the software. We find the network side to quite efficient and reliable. Overall it's fantastic software for its purpose.

Cons: We use the software on a daily basis in terms of because for the product we find that sometimes it's not always responsive and it doesn't always pick up our DNS server for the implementation of the software on a new workstation but I just pick in the IP address. I'm pretty much nick picking there's not much I can put down as a con for the product.

Vendor Response

by Redcort Software on July 24, 2018

Hi Michael, thank you for your review of Virtual TimeClock! I'm happy to hear it's been a helpful product for your team through the years. I'll reach out personally about the auto-discovery function of the Network Edition. Sometimes this can be blocked at the TimeClock Server level by firewall or antivirus. Thanks again!

Capterra loader

Great Software for Small Businesses like myself.

Jun 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Besides it being accessible from almost anywhere (we have network addition), I like the customized reports, the details such as keeping track of Paid Time Off, and the details such as that it flags people who forget to clock-out. You know those people.

Cons: The messaging is a good idea, except they need to figure out a way to make it interact with the administrators more. For instance, I am the boss. I don't clock in all of the time. So if some employee messages me, I won't see it for days. It would be great if they implemented SMTP(email) or SMS where you would get messages outside the system as well.

Overall: Paperless. Easy to use and great way to keep employment records.

Vendor Response

by Redcort Software on June 12, 2018

Thank you for the glowing review and kind words, Dr. Stark. We appreciate your last 10 years with Virtual TimeClock! We are absolutely working on integrating email with the messaging feature for that exact reason. I will follow up with an email to give you some additional information. Thanks again!

It's About Time

Mar 25, 2019
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Time is reported in "regular time" so there are no conversions necessary (for example: If time for the week equals 40.43 that means 40 hours and 43 minutes ... NOT 40 hrs. & almost 1/2 of an hour).

Cons: Administratively, there is definitely a learning curve. Corrections to be made are a bit tricky, but understandable once you grasp the processing of the information.

Overall: The last time I needed to call Tech Support was much better than before. Usually, I have to leave a message, IT then calls back, asks for a credit card, waits for processing, then they help you.

Vendor Response

by Redcort Software on April 01, 2019

Hi Anne, thank you for taking the time to leave your review and feedback! I'm glad the software is working well for you and you're feeling more comfortable with the administrative functions. I apologize for any confusion about our technical support. We do offer an optional support plan for Virtual TimeClock that provides free support/training/upgrades, but for customers who opt-out of that plan there is a charge to open a support ticket. Thanks again!

Virtual TimeClock is great for our office staff.

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use for employees and bookkeepers. Time sheets are easy to read. It is easy for the employees to hit one button to clock in and then one to clock out. It's that simple.

Cons: It doesn't always add the final time correctly. It will can be a penny either way off. I know it isn't a big deal but when you are adding up the time, you will see you are off a penny here and there.

Vendor Response

by Redcort Software on July 19, 2018

Thank you for the review and encouragement, MaryAnn, we really appreciate it! I'm glad the software has been easy for your staff and bookkeepers. I want to assure you that the totals in Virtual TimeClock are completely accurate. We occasionally talk to a user who is adding up decimal hour subtotals and will be confused on the totals, which sounds like it may be what you're doing. Please take a look at this knowledge base article that explains how hours are totaled: www.redcort.com/virtual-timeclock-knowledge-base/features/time-calculations/accuracy-report-totals

Thanks again!

Virtual TimeClock Rocks!

Nov 07, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: It has a detailed "time Card" printout for each week and allows the employee to sign and verify that there aren't any mistakes prior to processing payroll!

Cons: I run a small company that doesn't need a very complex TimeClock software, so Virtual TimeClock is the perfect fit. No complaints here! The software offers more options than we need. The only thing I wish is that I could program the software to calculate a 1/2 hour of unpaid lunch from 12pm to 12:30pm. I have found a way around this by asking the software to automatically delete 1/2 hour unpaid break after 5 hours of work. This works just fine as an alternative.

Overall: There are so many wonderful reports that can be created to analyze one's work force and activities assigned to each employee! There are more benefits than I realized prior to purchasing the software. Pleasantly surprised!

Vendor Response

by Redcort Software on November 19, 2018

Thank you for your review and feedback! I'm glad the reporting has been a hit for your team. It sounds like you've figured out how to handle automatic lunches with the Auto Time Deduct feature. Thanks again!

Capterra loader

Update received

Oct 18, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It works fast and easy, self explaining for the employees - we use it with a touch screen Mac as a central time clock, so no learning necessary.

Cons: A bit difficult in the backend. Still lost user passwords can't be retrieved, also the interface would be nice in a german localized version. We'd like to help with this.

Overall: Just logging in and out. We don't hand out time sheets as we work "all in".

Vendor Response

by Redcort Software on October 24, 2018

Hi Stephanos, thank you for reviewing your Virtual TimeClock software. I'm glad the time clock has been working so well for your team! For security reasons, the TimeClock does not store passwords in plain text, which is why they can't be revealed/retrieved. Instead passwords are stored as hashes, which keeps them secure. You can always delete or change user passwords in the User settings window. Thank you very much for your feedback, we appreciate it. Happy time tracking!

Great value!

Apr 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Virtual TimeClock by Redcort Software is a great asset to our company with 550+ employees. They are quick to reply if there are any issues, which rarely is there an issue. They are stable and reliable and the best software for the money. We have looked around and couldn't find anything that compares in the same price range.

Cons: Sometimes wish settings were easier to change in mass on users.

Would like a way to have only active users show in lists when choosing employees in reports. No major cons though.

Overall: Easy time keeping with minimal training needed

Vendor Response

by Redcort Software on April 09, 2018

Thank you for the review, Felicia! We're thrilled you've been keeping time with Virtual TimeClock for the last 13 years! I will reach out to you today about those couple issues you noted to see if there's any way we can help. Thanks again!

Huge Time Saver

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to use for employees and admin, accurate time keeping, saves me a ton of time at payroll. The set up is a breeze, fixing errors is straight forward, employees "get it" very quickly.

Cons: I did once try to use the time off tracking, but found it too difficult. It was because our company's calculation methods were too confusing, it was no reflection on the software.

Overall: Time saving, employees can easily keep track of their time. I love it. It's the perfect balance of simplicity and great features.

Vendor Response

by Redcort Software on March 19, 2018

Hi Taryn, thank you for the glowing review! Since leave tracking can get complex from business to business, we've tried to stick with leave options that are simple to use and comprehensive enough for most companies. I'm happy to touch base with you to see if there's a way your office can use our leave awards. Thanks again for the feedback!

We never had any problems with this software.

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: This software is very user friendly. It's a quick and easy install on our Windows PCs. Also automatic software updates ensure we will always have the latest release.

Cons: The mobile version is not available. Other than that we are really very satisfied with the software, never had any complaints from our users.

Overall: Easy tracking hours and accrued time.

Vendor Response

by Redcort Software on March 15, 2018

Good to hear from your, Nadya! Thank you for the feedback, we appreciate it. I want to assure you that mobile integration is very high on our priority list. As you know, we lost a key mobile developer last year and that changed our immediate plans quite a bit. We can't wait to finish the mobile project and get it released, but we're sensitive to making promises after the abrupt halt last year. Thank you for being patient, and feel free to check in with us periodically. Thanks again!

Easy to use, although have had a few glitches with some of the updates.

Apr 05, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: Very reliable and accurate. Loads fairly quickly and I really like being able to access how many hours I have available for vacation, personal, and sick and also how many I have used.

Cons: Delayed notification of updates to software at times. Very rare, but not being able to log into the software because updates in process.

Overall: As stated earlier, being able to access my used and unused personal, vacation, and sick time easily.

Vendor Response

by Redcort Software on April 06, 2018

Thank you for your review and the positive feedback! In terms of the software updates, unless manually turned off, the automatic updater will check for updates whenever the program is started. There are also options to Skip This Update or Remind Me Later so those effect when you will be prompted to update again, but Virtual TimeClock will not run updates without approval from the user. Typically updates only take a minute or so and at this time, we've only released one software update for Version 18. Please get in touch if you'd like more information about software updates, we're happy to help!

Awesome program, wonderful service & staff!

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I have been using this software since 2012. It easy to use, easy to update and when I have rarely had problems their team has always been available to help in a friendly, professional manner.

Cons: The only thing that I could say I even remotely dislike about this software is that you have to uninstall and reinstall to update and I believe this is corrected in the 2018 version where updates are automatic.

Overall: This software significantly decreased the time it took me to do our payroll biweekly. No more adding up time cards or trying to decipher timecard punches from our old time clock.

Vendor Response

by Redcort Software on March 13, 2018

Hi Beth, thank you for your review and feedback! We completely agree, manually updates can be cumbersome, so it's been a great addition to have the automatic updates in Version 18, like you mentioned. Thanks again!

The customer support has been wonderful. Quick and efficient

Mar 07, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Well, besides help me not to have to add hours manually I like the ability to have a report where I can look at one employee, all employees, certain departments, etc. all with changing a report setting

Cons: Like with any new software there is a learning curve. It took me a while to figure out which

reports I needed, etc. It was my first time using a Virtual Time Clock. Some of the employees needed to be locked out 5 min. prior to their shift start or end. It took me a while to figure out how to attain that.

Vendor Response

by Redcort Software on March 08, 2018

Thanks for the glowing review, Shirlee! We're glad you were able to set up shift rules for your employees. Please don't hesitate to call us for help setting up features in your TimeClock, we're happy to help shrink the learning curve! Thanks again!

TimeClock

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: The thing that I like most about the Virtual TimeClock software is how easy it is to setup new employees and how it integrates with Quickbooks. It's so simple for our new employees to enter their information and not worry about tracking their time/worrying about entries. If any employee misses an entry or forgets to clock in/out it's so simple to fix! The time clock report we use at the end of the month is great too!

Cons: Since it serves as one function for our work-space there's nothing that I dislike about this program. It's so easy to use!

Vendor Response

by Redcort Software on November 28, 2018

Jamie, thank you so much for taking some time to review Virtual TimeClock! We're so glad the software is working well for your team. Happy time tracking

Amazing Software and works on PC and/or Mac

Dec 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This is a very easy program for employees and managers to use . Tech support is amazing and they are able to answer questions and fix any problems very quickly. Can be used in multiple locations and multiple departments. I have used this software now in 3 different businesses for over 20 years and love it. The support staff is amazing!

Cons: I don't see any "cons" with this software. I have never had any major issues that weren't handled within an hour.

Overall: Already did this in the "Pros" section.

Vendor Response

by Redcort Software on December 27, 2018

Greetings Dr. Mitch and thank you for taking the time to review your time clock software. We appreciate your support over the years, and look forward to serving you for years to come. Thanks again!

Have not had to use customer support but when I did it was fine.

Mar 13, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is very easy for someone not too knowledgable to use. I have no problems with it. If I do have a problem then customer service is there to help.

Cons: I can find no problems with the software. The only thing that bothers me is when I brush over a persons name then it takes me to their time clock. I would like it not to be so touchy.

Overall: Keeping track of all employees and their time worked. Before we just had everyone write down their hours.

Vendor Response

by Redcort Software on March 19, 2018

Thank you for your review and feedback, Kathee! All of the user actions within the software respond to a mouse click or keyboard input, so I'm not sure what "brush over a person's name" might mean. I'll be in touch to see if there's something we can do to resolve this with you. Thanks again!

Virtually perfect!

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I can't say enough about this timeclock! I absolutely love it! It is user friendly, worker reports and it sends updates and newsletters to keep us up to date. Paid time off is easily managed from both the employee and admin!

Cons: Nothing- love it! I do not have any cons other than I wish we had this from day 1!

Overall: This is one of the best time clocks we have ever had. We were using the facial timeclock to scan your face to log in and I will never go back! This never has any issues. So often I would need to go over vacation time and time punches but with this software I tell the employees to go over their own time and look at their reports so they keep up with their times and vacation as well!

Great desktop, no mobile app

Apr 09, 2019
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: It's a great product For desktop only use.

Cons: No mobile app, no cloud functionality or web browser access.

Overall: I have use Virtual TimeClock for a long time and I think it's one of the best desktop versions out there so the only problem I have with it Is it very difficult to manage day today since I'm restricted to the desktop only version

Vendor Response

by Redcort Software on April 10, 2019

Hi Braden - thank you for leaving a review and your feedback. I know you've been awaiting our mobile release for some time. Please know that we're right there with you, we're anxious to get mobile apps wrapped up and release for our customers. Thanks for being patient with us and sticking around while you wait. We will be sure to let you know as soon as we have more news about mobile applications. Thanks again!

We've used RedCort for a few years and am happy with it.

Feb 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It has all the features I need in our business. It is easy for the employees to be able to clock in and out and keep up with their own time each week.

Cons: It is confusing for the employees when the each day of the week doesn't print out. It will show "Monday" and then not list the rest of the days of the week unless that employee misses a day. In that case, the next day they come in after being out of work shows up. That just suddenly changed last year some time.

Vendor Response

by Redcort Software on February 28, 2018

Thanks for the feedback, Kay! After our quick email conversation, I'm glad we were able to clear up the confusion regarding your timecard reports by adjusting the time settings. Happy clocking!

Virtual Time clock is easy to use.

Mar 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its easy for our employees to clock-in and out. Easy to edit time or missed clock-ins too. Allows for different types of shifts which is great for a company that runs 24 hours a day.

Cons: Reporting functions could be a bit more user friendly, more variety of reports available would be helpful too.

Overall: Would love to see this in an app.

Vendor Response

by Redcort Software on March 15, 2018

Hi Jennifer! Thanks for taking the time to write a review of Virtual TimeClock! I'd love to hear more about the additional reports you are looking for, so I'll be touching base with you about that. We're certainly excited to get our mobile integration efforts back on track after our setback last year. Thanks for being patient and happy clocking!

Easy to jump into and great support

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I was happy to discover when we started using Virtual TimeClock Network Edition that it fit our needs and was pretty intuitive for new users.

Cons: We would love for there to be a mobile version for clock in/out where it isn't convenient to install a full sized computer.

Vendor Response

by Redcort Software on April 06, 2018

Sarah, thank you so much for your review! We totally hear you, and I want to assure you that mobile integration is high on our priority list. The loss of a key mobile developer last year changed our immediate plans quite a bit, but we can't wait to finish the mobile project and get it released. Thank you for being patient with us, and feel free to check in with us periodically about the status of mobile. Thank you!

This program is simple to use. We use it for keeping up with employee work time, vacation, and sick

Apr 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: It is so user friendly. We hardly ever have issues with running it. All of the girls adapted very well to the ease of using it.

Cons: The last update was a little tricky due to us having to have the IP address on the main computer (if you aren't pretty smart with using computers it will take a while to find that info lol ) We had to update all of the machines which took a bit of time.

Vendor Response

by Redcort Software on April 18, 2018

Hi Audrey and thank you for your review! We totally hear you about the old upgrade process, it did take extra time and effort. The good news is now that you're on Version 18, future upgrades are really easy with the automatic software updates. Thank you for the feedback!

Virtual TimeClock use in medical office

Jan 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use by employees and business manager. Over the years, the software continually improved and provided a growing host of features including the Networking version. The networking version works well over VPN. We have never had an issue with installing and using updates.

Cons: The cost of course. The system has worked very well for the medical office.

Overall: Went to Virtual TimeClock for Macintosh several years ago after continual issues with standalone time clock forced the business to update and upgrade to a more effective time clock system. The system has been excellent and addressed all of our business operational needs.

I just love this product. Looking forward to the new updates.

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Customer support is fantastic. They are so helpful and very clear about their instructions. They direct me through the processes and I find it very easy to follow.

Cons: My least favorite is having to do the updates. I wish I could have my computer set up all the updates, but customer support keeps the tedious task of updating very simple and easy to complete with very little problems. Thanks for all the help.

Vendor Response

by Redcort Software on April 06, 2018

Hi Liz! Thank you so much for your review! I totally hear what you're saying. The reason we have the Network Edition time clock computers update independently instead of altogether, is because updated everything at once would disconnect any current users of the time clock, and the user would not be able to finish their time clock actions. We're always looking for ways to improve the software, so thank you for that feedback!

Very simple and easy to use timeclock system for small business

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Simple interface

-Comprehensive reporting features

-Ability to BYOD (bring your own device), which means we are not limited to buying supplier's device (vs competitors overpriced hardware) and able to switch to any touchscreen type devices at anytime.

-Intuitive interface, minimal training required, no complain from both admin and employees

-Super affordable (Low cost vs competitor's per employee monthly subscription fee)

Cons: Not really any con but some there're some features we would love to have in future upgrade:

-Add an option under employee's login screen to request time off (right now it has to be done via messaging)

-Fingerprint reader integration option (Hardware: Digital Persona/Crossmatch UrU4500 is the common one in the market)

-Photo taking feature during punch to prevent buddy punching (via webcam on the tablet)

-PTO accrual formula setting in one main screen VS right now it has to be done on under each employee profile (time consuming, and need constant update on yearly basis)

Vendor Response

by Redcort Software on October 05, 2018

Hi John, thanks for reviewing your Virtual TimeClock software! We appreciate the positive feedback as well as your thoughtful feature requests. We will be sure to notify you if/when we implement any of these features. Thanks again, happy clocking!

Capterra loader

Best time clock software!

Jan 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being the administrator I love the ease of setting up the users and editing payroll entries (a lot of Students forget to clock in and out!)

Cons: Sometimes the server goes down and causes the program to go offline to users. I think this might be an internal issue but I'm not positive. Restarting it again is simple.

Vendor Response

by Redcort Software on January 25, 2019

Hi Amy - thank you for leaving your review of Virtual TimeClock! I'm glad to hear the software has been working so well for your staff and students. We'd be happy to help troubleshoot any issues that come up, please reach out to technical support at (559) 434-8544. We're here to help!

Great product

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use once you understand how it functions

Cons: My lack of training at my level. I was shown it one time by my trainer and that was it!

Overall: I like the functions of Virtural TimeClock once I understood it's capabilities and functions. Support from the staff is excellent and beyond amazing if you don't understand or grasp a concept. Thank you for your assistance in the past.

Vendor Response

by Redcort Software on April 01, 2019

Thank you for taking a few minutes to leave your review of Virtual TimeClock! We really appreciate the feedback. I know there can be a learning curve when you first learn a new software tool, but we're always here to help make that curve less steep. Thanks again!

Replaced a product that I created myself once my the business out grew it. So far a great product.

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to set up and use. The ability to show different front ends to different user groups or stations works great.

Cons: Would like the leave management to not allow itself to go below zero. If I allow someone one vacation day the system shouldn't allow them to use more than that.

Overall: Simplified my bi-weekly payroll to save time.

Vendor Response

by Redcort Software on May 24, 2018

Hi Doug, thank you for taking a minute to review Virtual TimeClock! We've really focused on meeting as many needs as possible with the Leave feature, and some companies allow for negative accrual balances. Virtual TimeClock keeps the administrator involved for approving leave requests to help with any issues that may arise. I'll forward your note on to our team, and see if there's a way we can improve the feature. Thanks again, we appreciate the helpful feedback!

overall ok

May 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it is easy enough for the employees to use. The reorder process wasn't too horrible either.

Cons: under the employee login in it won't show accrued time for the week. I have to log in as administrator in order to see that.

Overall: We were able to implement this and save time in the payroll processing.

Vendor Response

by Redcort Software on May 31, 2018

Hi Tessa, thank you for the feedback and compliments! The best way to see employee accrued time for the week is to view the user's timecard report. This is available from the employee login via the User Status. I will reach out today to make sure you can find that. Thanks again!

It is a user friendly program to use

Mar 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease it is to make adjustments and modifications.

Employees do not have a problem using this program.

Cons: If there is an error and it needs to be deleted, it takes a time to delete an entry. This is the only thing I might have an issue with

Overall: Timesheets. The way the hours are already there for us to enter to payroll. There is no manual calculations.

Vendor Response

by Redcort Software on March 07, 2018

Thank you for your feedback, Noemi. We're happy to hear you're enjoying Virtual TimeClock! Deleting entries should be a speedy process, so we'll be in touch to make sure you're getting the most out of your software. Thank you!

Virtual timeClock Pro works great. Have used it for several years now.

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I appreciate the regular updates and quick response to my questions. I like the ability to maintain employees who don't work regularly by listing them as active or not.

Cons: Only minor issue was learning a new procedure after an update. When I needed to close the payroll period there was a new procedure.

Vendor Response

by Redcort Software on April 06, 2018

Thank you for the feedback, John! We're glad Pro Edition has been working well for your store over the years. We hope the new payroll approval system is working better than ever after the substantial update we did a couple years ago. Thanks again!

Virtual Time Clock

Sep 25, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: affordable for small business

simple to use for the sign in and sign out feauture

Cons: The reporting is not easy to use and does not offer some reports which are very simple

Overall: Support services are very responsive and very helpful

Vendor Response

by Redcort Software on October 03, 2018

Thank you for the review, Sue! We appreciate your feedback of Virtual TimeClock. I see in your account there was a particular Leave Report you were looking for a couple years ago, but I hope the rest of the reports have been helpful for your team. We will certainly keep you posted if we implement that feature request in the future. Thanks again!

Powerful, yet simple to use.

Jul 17, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I tried 3 other time keeping programs before finding Virtual TimeClock. The others were generally difficult to use and rather unflexible. VTC is a winner. I only wish I'd found it sooner.

Cons: The network version is a bit complicated to assure updates are done properly. I usually need IT assistance. Also, the time zone difference can be an issue if there are questions in the morning.

Vendor Response

by Redcort Software on July 19, 2018

Hi Susan! Thank you for the glowing review! I'm glad to hear that Virtual TimeClock was simple and flexible for your team. We hope the automatic updates have simplified the software update process for you. Please let us know if there's anything we could do to make that easier for you. Thanks again!

Works great for our needs

Jun 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The system was easy to learn, their support team was very Helpful. It has worked well for our needs. I don't have anymore pros to add to this.

Cons: I don't know that I have any detailed cons about the software it seems to work well. we don't use all of the features so I don't know about other issues that it may have.

Vendor Response

by Redcort Software on June 05, 2018

Thank you for your review, Joseph! I just noticed your business has been with Virtual TimeClock for 8 years, so thank you for your patronage over the years, and we look forward to many more!

Great product

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can run my own custom reports and that I can choose to look at past employees. I also like that I can save notes that the employees can see when they go to clock in.

Cons: I have to let others be 'managers' so they can add people in their departments. That means that sometimes they change things that shouldn't be changed.

Overall: We have no problems at all. I love this product and hope we never get rid of it! I have years of employee info in this system!

Virtual TimeClock has served us very well for our business of 35 employees. Very easy to use!

Mar 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We really like how easy it is to use and also that you can easily set up different activities and run reports to see how each department is doing.

Cons: Occasionally there are bugs in the software that cause you to shut it down and reopen to to reset it.

Vendor Response

by Redcort Software on March 08, 2018

Hi Conrad, thanks for reviewing Virtual TimeClock! We're glad you're enjoying the software. It looks like you are on an older version of our software, so we will follow up promptly to see if we can get this issue resolved with an update. Thank you!

Best time clock for Mac ANYWHERE!

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, very easy to operate. So simple, but a very robust piece of software. You can generate all of the reports that you need with just a couple of strokes of your keyboard.

When I have had an issue I've also been impressed with customer service.

Cons: There is be a small, very small, learning curve.

Overall: I'm very glad to have purchased the Redcort software, it allows me to track employees's time and confirm their hours with ease.

Love the product.

Have been with Redcort software for many years now and am very happy with their software.

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They continue to make great improvements without redesigning the wheel. Customer service is top notch.

Cons: When adding time off for employees would like to see how many hours they have left in each category without having to run a separate report.

Overall: Ease of managing employee work hours and time off

Vendor Response

by Redcort Software on March 19, 2018

Thank you for your review, Daniel! We appreciate the feedback. Your note about displaying leave accrual sounds like a great idea. I will touch base with you and turn that into a feature request. Cheers!

Virtual Time Clock has been easy to install and easy for employees to use.

Apr 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It is easy of use for all, including users and administrators. Updates are relatively painless also. We get the tips and tricks email each month.

Cons: If we have a power outage or the server is not working for some reason, we may have several steps to get things re-connected.

Vendor Response

by Redcort Software on April 06, 2018

Thank you for taking the time to leave a review and helpful feedback! We're glad the software has been working so well for you. Please give our support number a call, so we can help make sure your TimeClock is properly setup to operate seamlessly after a power outage. There are several networking settings that should be configured to eliminate reconnection issues, and we're happy to help with that. Thanks again!

Very good value

Feb 20, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Features offered for the price. It is highly feature rich for any point other than mobile.

Cons: No mobile features available for phones/tablets.

Vendor Response

by Redcort Software on March 01, 2019

Hi Stephen, thank you for taking a few minutes to leave a review of Virtual TimeClock! Mobile applications are still a priority for us and are in development, so thank you for being patient with us, we know many customers are excited for that feature. On a side note, you can use the software on Windows 10 tablets, if that would be beneficial for your team. Thanks again!

Very easy to use. Does everything we need at our business.

Mar 06, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simplicity of use. Great support. Regular updates. Very easy to communicate amongst staff members. Also easy to check on staff to make sure they are reading their messages.

Cons: When sending messages to staff, there is a long delay of about 30 to 40 seconds after pressing send.

Overall: Easy way to manage staff time and communications.

Vendor Response

by Redcort Software on March 07, 2018

Thank you for the kind words and feedback, Jim! We will be in touch immediately about the issue you're experiencing with the messaging feature. Thanks!

Makes my job so easy!

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Reporting is clear, easy to understand and accurate. I chose people and dates to get specific data I need.

Cons: Having to remember to reset employees' carryover time at anniversary dates. That may be due to our policy, but I would love the TimeClock to be able to automatically calculate carryover PTO each year.

Vendor Response

by Redcort Software on April 06, 2018

Thanks for the kind words and helpful feedback, Hilda! That's a great feature request, I'll be in touch to get some more information from you. Thanks again!

easy to use and affordable

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and able to have stations more than one place in the office. Can export timecards to import in my payroll system

Cons: For our office - I have to manually adjust the lunch break. It may be something I'm missing but if I could have it to automatically adjust the lunch that would be awesome!

Overall: When our old time clock went down this was easy to get set up and easy for the employees to use.

Vendor Response

by Redcort Software on March 09, 2018

Hi Tracy! We're happy to hear that Virtual TimeClock has been a good fit for you and your team! We will be in touch with you about the lunch options to make sure you're getting the most out of the software and see if there's something we can improve there. Thanks again!

Multiple Clients

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is extremely easy to deploy for large businesses with dedicated servers. Users find it easy to clock in and out.

Cons: Does not carry the settings for the server from user to user in a AD deployment. I was told this was in the works last year for an upgrade but have yet to see it.

Overall: Customer service is great and price is very competitive.

Vendor Response

by Redcort Software on November 09, 2018

Thank you for the review, Jason! I will reach out to you personally about your active directory question. Thanks again.

Love this software

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Very easy to use. Works like a charm for my needs. Staff is very easy to work with. They are always there to answer any questions.

Cons: I have not experienced anything that I don't like about this software.

Overall: This software is very easy to use for someone who is not tech savvy. I have used this product for over 10 years.

Vendor Response

by Redcort Software on December 06, 2018

Thank you for taking the time to review, Sharon! We appreciate your kind words, it's been our pleasure to work with your practice over the years.