# Page 4 | Emburse Expense Enterprise Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Emburse Expense Enterprise the right Expense Report solution for you? Explore 176 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/98408/Chrome-River-EXPENSE/reviews --- Emburse Expense Enterprise 4.4 (176) [View alternatives](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Emburse Expense Enterprise ## Showing most helpful reviews Showing 76-100 of 176 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Davette C. Law Clerk, Commercial Real Estate Law Practice Used the software for: 2+ years ### "Easy Expenses" March 3, 2020 5.0 I really love this system and it has streamlined our invoicing and expensing. Pros I appreciate how easy it is to submit expenses for reimbursement and invoices for payment. I especially like the feature that allows you to scan your invoice directly to Chrome River which saves time having to upload it. Cons I wish I could edit invoices after they've been submitted. Review Source RT Ranjan T. Supervisor Logistics and Supply Chain Used the software for: 2+ years ### "I Recommend Chrome River" November 11, 2019 4.0 Pros Chrome River provides wide variety of feature which make the day to day lie easier. We have done lots of automation after moving to Chrome River platform and it saves time for users, approves and auditors. It has also brought controls within the process. Cons I like all the features it has and definitely there is scope of new features. Review Source VR Verified Reviewer Credit & Portfolio Analyst Financial Services Used the software for: 2+ years ### "Quick Expense Reporting" April 2, 2018 4.0 Pros The ability to use my phone to take a picture of my receipt and upload that either to a computer or an app makes providing and processing expenses quick and easy. Cons It would be great if this app could leverage optical character recognition to load information from the receipt directly into the details about the expenses. Review Source VG Victor G. Financial Systems Analyst / Billing Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Chrome River Experience" March 20, 2019 5.0 Chrome River has helped the expenses flow through our system a lot smoother and with less issue. It also, help with accountability. We know when an expense report was submitted and how long it takes for it to process. Pros I like how user friendly it is. You are able to upload a receipt multiple ways. Cons You are not able to add an expense to a returned expense report. Review Source CL Carolina L. Business Analyst Used the software for: 2+ years ### "Chrome River has improved our overall expense management " June 15, 2018 5.0 Pros the ease of use and accessibility. users can upload receipts on the go, approve and review reports, and have historical access of their submitted expense reports. Cons I wish all users were as excited as I am about it. We've found that it takes a bit of time to adjust, but the overall response has been very positive Review Source EJ Ewelina J. Financial Systems Analyst Financial Services Used the software for: 2+ years ### "Chrome River Experience" August 5, 2020 5.0 Pros Great integration with our ERP system (PeopleSoft). Nice features like Snapp App, Uber integration. Really easy workflow process. Nice, user friendly design Cons I don;t see any disadvantages so far. App is stable, in case of any issue we have the service desk for the support we need Review Source PS Peter S. Administrative Assistant Used the software for: 1-2 years ### "Chrome River has made my work much easier!" June 4, 2018 4.0 Pros As an administrative assistant, my favorite function of Chrome River is that the information for all the dozens of people I support is located in one place. This function has made my work much simpler and easier than it was when we had to authorize and reimburse travel by hard copy. Cons It would be nice if Chrome River had a function where I could duplicate pre-approval reports or expense reports from one user to another. Frequently, our staff travels in groups and have identical expense reports for their reimbursements (e.g. meal per diems) and I frequently end up submitting the same expense report for several employees. Review Source HA Hester A. AP Manager Law Practice Used the software for: 2+ years ### "CR Review" February 24, 2020 5.0 Overall, users are able to submit requests and be reimbursed quicker. Pros I like the ease of use and the ability to have all information in one place. Cons The ability to make changes sometimes involves higher Customer Support involvement and the lack of response is critical to our business. Review Source FARZAD G. senior PM Used the software for: 2+ years ### "Good experience once you get to know the system" May 16, 2017 4.0 Pros I like the ease of use, the gui, selections, single sign on. The new ticketing system is better, but i still like submitting tickets through email Cons The way rules group exceptions are setup, huge excel sheets of approval processes coding, customer support Review Source ME Maurita E. Corporate Card Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Chrome River Expense system" February 17, 2017 4.0 Chrome River is light years ahead of the previous system we used. It is user friendly for the most part. It has reduced the work load in our Accounts Payable Department tremendously. Chrome River is much easier for navigate and to use to assist our staff in researching problems with their reports. There are a few things I don't care for, such as how you enter account allocations and how the system allows staff to enter an account allocation wrong by giving it an alias and then telling them the account is wrong when they try to submit the report. It should just tell them it is wrong in the beginning to avoid all the corrections they need to make later. Otherwise, it is great and the service is great also! Pros Ease of use Cons How you enter account allocations. Review Source Ryan F. Service Desk Analyst/ On Site Technician Law Practice Used the software for: 6-12 months ### "Look elsewhere" July 16, 2019 3.0 Pros I like how it had API integration with my credit card account. Cons CONSTANTLY GOING DOWN, the service is always having issues due to it being cloud hosted. Review Source RC Rhonda C. Director Procurement & Travel Services Higher Education Used the software for: 2+ years ### "Our wonderful CR project team helped us improve, streamline, and rethink outdated travel policies." May 12, 2017 5.0 Automated rules that drive compliance thereby eliminating manual checking. It has taken the guess work out of 'where's my expense report'. Employees receive reimbursement quicker. Paperless system!! Pros It drives policy compliance with reminders, warnings, and hard-stop violations. Plus, no more paper!! Cons The credit card reconciliation has been difficult for us, however, a big part of that could be related to our stringent state requirements. Review Source VR Verified Reviewer Outreach Coordinator Higher Education Used the software for: 2+ years ### "Very confusing system and not user friendly" May 26, 2020 1.0 I have used this for employment as part of travel reimbursement Pros There is very little I like about this system. If I had to give something I like most, I would say the general interface does appear clean and look nice at first glance. Cons This is a super confusing system. My employer uses this for travel reimbursement. We continually have issues and have to fight to get our reimbursements despite going through all the correct steps and getting pre-approvals. The system is confusing and constantly makes you resubmit. Review Source JK Jacob K. Accountant Construction Used the software for: 6-12 months ### "Chrome River Expense is Great!" February 17, 2021 4.0 It has been pretty positive. Pros The user interface is customizable and several changes can be easily made for your own specifications. Cons Some things you can't remove in the eWallet like "trips" which we do not use and this clutters up the screen and confuses field employees creating firm paid expense reports. Review Source Christina C. Attorney Law Practice Used the software for: 2+ years ### "Chrome River Does Everything An Expense Reimbursement Software Should" January 18, 2019 5.0 I like Chrome River. I like that my assistant can input my expenses and I can easily determine whether or not there are any expenses awaiting my approval, any expenses awaiting approval by others, and any expenses awaiting reimbursement. It does exactly what I need it to do. Pros I like that the dashboard makes it easy to determine whether there are unsubmitted expenses, expenses that have not yet been approved, or expenses approved for payment. Cons The aesthetic of the program could be improved drastically but it does not impact the functionality of the program. Review Source VR Verified Reviewer Sr. Payroll Administrator Financial Services Used the software for: Less than 6 months ### "Easy to use Expense Tool" May 11, 2020 5.0 Pros Ease of use was a big priority for us and Chrome River delivered. I found CR was extremely easy to use for the expense reporter as well as for the approver. Cons Some of the admin setup was difficult to understand in terms of how to configure relationship attributes. Review Source CC Cameron C. Assistant Controller Real Estate Used the software for: Less than 6 months ### "Chrome River Rocks Your Socks" March 16, 2020 5.0 Pros This software provides everything we were looking for...and then more. The implementation was great and very easy to customize to our needs. The user experience has been nothing but positive through the first few months we have used the system. Cons N/A - everything about this product has been top notch. Implementation, End Users, Reporting, etc. Leaves nothing to be desired. Alternatives considered [BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Emburse Expense Enterprise Again, there isn't one thing missing from this product. Each of the others had their own strengths but this combines them all. Review Source RS Rachel S. Staff Accountant Logistics and Supply Chain Used the software for: 6-12 months ### "Chrome River Is Useful For Sure" August 17, 2021 5.0 Pros Easy to use and navigate. Very helpful with expense reports and other tracking. Cons Sometimes people have issues figuring out how to edit certain things. Review Source IS Is S. Project Manager Used the software for: 1-2 years ### "a system that makes expenses fun" July 16, 2018 5.0 Pros The ease of use, this software feels like a 2018 software, it works great with mobile or desktop and has very innovative look and feel. Cons You can customize a lot of rules, but there is a limit to how far you customize it, some functionality is just not there yet, but they are very receptive if you can make a business case for it. Review Source LW Leann W. Travel Auditor Education Management Used the software for: 1-2 years ### "Thanks ChromeRiver" August 25, 2020 5.0 I am really impressed with how the system works. Pros I like that I can process all travel reimbursements electronically. Yeah no more paper! Cons I wish the dashboard and navigating to change things was easier. Reason for choosing Emburse Expense Enterprise Chrome River was better for our university. Review Source SP Sarah P. Senior Corporate Staff Accountant Accounting Used the software for: Less than 6 months ### "Chrome River Expense Reporting" March 16, 2020 5.0 Pros This software is very intuitive for the front-end user while handling all of the needs of the back-end user with all of the options of customization to fit the product to the company's needs like a glove. Before we selected this product, we had a list of everything we wanted and then went to market. Every single product we demoed was lacking many items on our list. Right when we were about to give up, we demoed Chrome River and felt very confident with selecting this product. The 1-2-3-Go Implementation was one of the best and quickest implementations I have ever been through. Communication and understanding as well as the technological knowledge was spot on. Three months later things are still running super smooth, and customer service is great. Couldn't be more happy! Cons Honestly, at this point there is not anything that we have encounter that there has not been a resolution to. Alternatives considered [BILL Spend & Expense](https://www.capterra.com/p/166905/Divvy/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Emburse Expense Enterprise Full capability and flexibility and customization Review Source LW Lottayne W. Accounting Mgr Higher Education Used the software for: Less than 6 months ### "Chrome River travel expense system scheduled to go live this summer." April 8, 2019 4.0 We are hopeful Chrome River will provide a faster turn around for reimbursements to travelers. We also hope the excitement over the system's features will make transition more appealing for our end users. Pros While our campus will go live within the next 2 1/2 months, our end users are excited about discontinuing a manual system and have been sold on CR Snap. The end users appreciate the ability to track their reports allowing them to identify who has yet to approve their report. We are hopeful the entire campus will be as enthusiastic as our testers are. The travel audit staff enjoys having Chrome River configured with university travel policies which assists the end users with proper reporting. Chrome River imports from the ERP system allow the display of check information and payment break down for easy reference while reviewing submitted reports. Cons The travel audit staff in accounting is accustomed to correcting account codes during the final audit process before the payment is made in the ERP system. Items will now have to be returned to the traveler for correction then back to the travel audit staff for review again before payment is processed in the ERP system. Review Source VR Verified Reviewer Lawyer Law Practice Used the software for: 6-12 months ### "For Reimbursement of Expenses" January 20, 2019 5.0 There has been an ease in uploading receipts and receiving reimbursements for expenses. Pros I find that chrome river is incredibly easy software to use once you learn how to use it. I enter my receipts and the expense code into the software and the reimbursement is processed within just a few days. It is easy to upload images of receipts as well. Cons The software can run a little slowly and took a little bit of time to learn how to use. Review Source NM Nicholas M. Tax Accountant Construction Used the software for: 1-2 years ### "Emburse Chrome River Expense Review" June 29, 2022 5.0 Expenses are easy to take care of. Pros The product is very easy to use and makes tracking expenses flawless. Cons If a file is too big it will not attach to your expense report. Review Source PK Paulette K. HRIS Manager Consumer Goods Used the software for: 2+ years ### "Expense software with flexibility for customization while still considering the user experience" June 12, 2020 4.0 Overall, I am very satisfied with the product. Our employees are able to use it with minimal training. Pros The navigation is very user intuitive and there are apps to help simplify expense entry and receipt capture. It has very robust reporting capabilities and support documentation on their community. Cons Support can sometimes take longer than expected. They are transitioning more items to be configurable by an administrator but there are still updates that need to be completed by the vendor. Review Source Similar Products Featured