# Page 6 | Emburse Expense Enterprise Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Emburse Expense Enterprise the right Expense Report solution for you? Explore 176 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/98408/Chrome-River-EXPENSE/reviews --- Emburse Expense Enterprise 4.4 (176) [View alternatives](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Emburse Expense Enterprise ## Showing most helpful reviews Showing 126-150 of 176 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AC Anthony C. Staff Accountant Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Chrome River Expense is Fantastic!" April 22, 2020 5.0 Pros Very easy to use, analytics reporting is incredibly helpful when trying to keep everyone organized. Cons I think the communication between banking and chrome river could be faster. Review Source HN Hamidullah N. Environmental Director Environmental Services Used the software for: 2+ years ### "Experience of use of Chrome River Expense Software " October 8, 2019 5.0 I remember when I started using of CRE my works are goings-on very fastly. Pros 1\. Easy of use, 2. Easy to reach, 3. Easy analyzeable, 4. Accuracy of data, Cons In our country, the art and knowledge of this software is less. Reason for choosing Emburse Expense Enterprise No alternative. Review Source JP Jacklyn P. Accounting Supervisor Food Production Used the software for: 6-12 months ### "Software review" March 25, 2019 4.0 Really enjoy the product big change for our company, but is allowing us to do more reporting. Pros Snap and send and reporting capabilities. Cons Customization for a business with complex GL system Review Source EK Elaina K. Sr Manager - Admin Applications Legal Services Used the software for: 2+ years ### "Great for Expense Reporting" November 10, 2021 5.0 Pros It is easy to use for expense reporting. I especially like the feature where you can email a copy of a receipt, and it will automatically be loaded into your dashboard/wallet Cons During our Accounting software upgrade, we ran into a number of issues with our file loads. We repeatedly had to alert the project team and sometimes the issues were not resolved on the first attempt. Review Source JR Jeff R. AVP & Controller Education Management Used the software for: 2+ years ### "Emburse Chrome River Expense is excellent" August 18, 2022 5.0 Pros Allow my company to easily collect documentation for expense, where previously there was a manual paper process. Cons Building the integration with accounting software, since it is homegrown State programming was somewhat difficult. Review Source MG Michael G. Senior Analyst Insurance Used the software for: 1-2 years ### "Can take pics of your receipts " December 5, 2020 4.0 It provides more detail than the previous expense software we used. Pros You can take pictures of your receipts to provide evidence of your expenses and chrome will often correctly guess it is a meal expense. Cons It can still take a long time to log all my expense. The function to read the amount from the receipt doesn't always work. Review Source VR Verified Reviewer Assistant Vice President Hospital & Health Care Used the software for: Less than 6 months ### "Chrome River is a great expense management tool" March 10, 2018 5.0 The software is very robust and provides routing and tracking. The mileage area allows for home/work locations so commutes are automatically deducted. Excellent receipt input. Pros The ability to scan in receipts, the ability to set your home and work so commutes can be eliminated from travel expenses, receipt scanning capability Cons The software is so robust that sometimes it is hard to find some of the features you are looking for that are not regularly used. Review Source RG Rob G. Architect Construction Used the software for: 6-12 months ### "Very Easy to Use" February 12, 2019 5.0 Pros It's really easy to use. Being able to email pictures of receipts form my phone directly to my account is very convenient. The text recognition is better than I was expecting and it makes it super easy to clean up expenses and add them to a report. Cons The errors that get thrown when a business condition is not met sometimes seem a little unpolished. For example, if it warns you to include a note, and you include a note, the warning doesn't go away. Review Source KF Karen F. RN Nurse Hospital & Health Care Used the software for: Less than 6 months ### "It has potential to be amazing expense software" November 2, 2022 3.0 Pros Their software allows you to control all your expenses in one area where you can create custom expense reports that can help optimize your business Cons I did run into many issues with the software crashing, having problems reaching out to their customer service team and overall having my expenses not equaling up like they should Review Source LG Laura G. Disbursements Manager Higher Education Used the software for: ### "Disbursements Manager" January 10, 2017 3.0 We almost complete with implementing Chrome River Expense. As we have had test groups shared the new system with our campus we have had all positive feed back from campus. Pros I like the reporting tools that this software offers. Cons As we are coming from a homegrown system it is hard to adjust to not being able to customize for all policies and procedures that our state has with a vendor program but Chrome River has been great to work with and try to find solutions. Review Source VR Verified Reviewer Emerging Business Merchandiser Retail Used the software for: 1-2 years ### "Chrome River" October 5, 2018 5.0 Pros Pulling expenses directly from my card statement and attributing them is made quick and easy. Cons Having to itemize hotel stays often has a glitch that makes the report hard to submit. Redirecting the expense account can also be difficult. Review Source VR Verified Reviewer Travel and Expense Admin Environmental Services Used the software for: Less than 6 months ### "User Friendly!" March 25, 2019 5.0 Chrome River expense is intuitive and easy to help corporations manage large amounts of employees without having to take up employees time. It helps the approvers to manage any duplicate entries, rules, and company policies. Even the most technologically challenged individuals pick it up with some patience and guidance. Pros The software is user friendly, simple, and clean in execution. Cons Occasional glitches and sometimes takes a while for images to load or response of system is a bit slow. Review Source JH John H. Tax Food Production Used the software for: 1-2 years ### "Save time and money with Chrome River Expense" March 25, 2019 5.0 We have been able to increase the % of expense reports audited which is a great. Pros Allows us to save time, money and tons of paper through the digitization of the expense approval process. Cons There is little that I dislike. The new updates have solved any small problems I once had. Review Source SS Shannon S. Lead Accounting Technician Used the software for: 1-2 years ### "Excellent electronic approval software for expense reporting, much more efficient than our old syste" May 19, 2017 4.0 Pros You can track expense report data effectively, monitor compliance errors, and route approvals quickly. Review Source CG Chad G. Used the software for: ### "Streamlined Expense Reporting" February 24, 2017 4.0 The overall experience has been good so far! The implementation took longer than the Chrome River norm due to the nature of the customization on our part and asking the system to do things it had not done before. The implementation team was great to work with when building our specific interface and as a result have seen improvements in the turnaround of expense reports. Users like the fact that expense reports are now routed electronically for approval and the Accounts Payable Dept. has benefited from approval authority being automated so they don't have to manually check each person's limits along with other automated policy compliance checks. The one area that we would like to see become more user friendly is the reporting function. Review Source PV Patrick V. Admin Executive Office Used the software for: 2+ years ### "Constantly Crashes" August 19, 2019 1.0 Pros I liked when I was finished using the software. Cons it crashes constantly, is not intuitive, very long load time Review Source JD Jacqui D. Sr. Assistant Treasurer Used the software for: 1-2 years ### "Very flexible product that is easy to customize to suit your company's needs." August 4, 2017 4.0 Pros Web-based software that is accessible on any mobile device and is very easy to use. We love the ability to flag duplicate expense submissions and make both expense owners and approvers aware of the duplicates. Cons Reporting is not as robust as we would like. You can run a custom query but you do not have the ability to save it. So you have to re-create the query each time you want to run it. Review Source VR Verified Reviewer Director of Social and Digital Media Higher Education Used the software for: Less than 6 months ### "The difference is night and day from our old paper-based expense reports! " November 9, 2017 5.0 It streamlines the travel reimbursement process. It makes keeping track of all the receipts you end up with when on a business trip convenient and saves the room in your wallet where you would have stashed paper copies. Pros Being able to take photos of receipts with my smartphone means never losing a receipt or forgetting to submit it for reimbursement. A great number of expense categories and then items within them such as Uber for travel. The ability to add in tips is also handy. Cons It does take time to get used to using it. At first, it feels like a lot of work matching receipts to expenses and so on but once you realize you were already doing it when you did paper forms it makes the transition easier. Review Source PD Patrick D. IT Coordinator Higher Education Used the software for: 6-12 months ### "Chrome River Delivers" February 19, 2020 5.0 Chrome River has provided a seamless experience for our frequent travellers as well as those who travel once per year. We have had numerous positive responses from the campus users and continue to find ways to improve our travel processes. Pros Chrome River provides an extremely intuitive interface to quickly and efficiently submit travel expenses. the process virtually eliminates errors and facilitates a rapid turnaround in reimbursements. Chrome River can be accessed via web interface and mobile app for on-the-go tracking of your travel receipts. Cons Support documentation could be more informative. We had to create our own step-by-step guides. This is not a big issue, as the interface is logical and intuitve, with a small learning curve. Review Source RM Rich M. manager Used the software for: 1-2 years ### "this system was a big improvement over our old expense reporting process" May 12, 2017 4.0 automated business process workflow and policy controls. Pros we like the way we can build our policies and routing rules into the software. the system was easily configured to our preferences. Cons there are some limitations in the way we like the user interface to be displayed and the email approval template formats. we have worked around these things. Review Source VR Verified Reviewer Service Desk Analyst/ On Site Technician Law Practice Used the software for: 6-12 months ### "Easy to use but needs work. " February 12, 2018 5.0 Pros I like that I can use this to setup a work flow to get reimbursed by my company. It makes things simpler. Cons I feel like I should be able to attach the images specifically to the expense. It doesn't always auto find the right expense. Review Source FG Farzad G. Used the software for: ### "Modern Expense management" February 21, 2017 4.0 Submitting an expense for the first time was real easy. The next step was to learn Chrome River Expense from an Administrative perspective as I will be supporting from a maintenance perspective. The admin functions aren't too difficult, it's more about learning the different business processes and aligning them with how Chrome River manages those business processes such a roles and rules. Customer service could be beefed up a little from a communication and testing perspective. I've felt that the testing and testing documentation is not up to par from what I've seen other support give me. Review Source RP Rakesh P. Accounting Analyst Logistics and Supply Chain Used the software for: Less than 6 months ### "Highly Recommended Chrome River " June 4, 2020 5.0 Pros I am using Chrome River for expense audit and it is very simple to use. There are some useful features like currency conversion, duplicate receipt checking will help to audit smoothly. Chrome River is user friendly. Cons Nothing so far. It works well in our organization. Review Source SG Steve G. Property Manager Real Estate Used the software for: 1-2 years ### "Easy Expense Reporting" July 30, 2019 4.0 This dramatically helped our company go from paperless expense reporting to paper less. With that being said it now only takes 2 weeks to get reimbursed rather than sometimes over a month before we switched over. Pros Chrome River makes it extremely easy to process my expense reports every month. Each expense line is easy for my supervisor to review and approve so I can be reimbursed much quicker. Cons I always have issues with the reporting functionality. Review Source Ali I. Used the software for: ### "null" September 21, 2017 5.0 Review Source Similar Products Featured