# Page 7 | Emburse Expense Enterprise Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Emburse Expense Enterprise the right Expense Report solution for you? Explore 176 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/98408/Chrome-River-EXPENSE/reviews --- Emburse Expense Enterprise 4.4 (176) [View alternatives](https://www.capterra.com/p/98408/Chrome-River-EXPENSE/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Emburse Expense Enterprise ## Showing most helpful reviews Showing 151-175 of 176 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Assistant Controller Higher Education Used the software for: I used a free trial ### "Review of Chrome River" November 18, 2019 5.0 Pros I like how it will provide visibility on spending trends and provide analytic reports to ensure compliance Cons it does not allow for personal charges to be taken out of the end-user bank account. Review Source KG Kara G. Travel Accounts Coordinator Accounting Used the software for: Less than 6 months ### "Chrome River Expense Review" November 11, 2019 5.0 Pros \-Customer Service -Ease of use for users -Multiple usages of Chrome River (Expense, Invoice) Cons \-Making sure the testing (QA) environment was a duplication of our Production environment Review Source MO Maria O. Associate HRIS Analyst Food & Beverages Used the software for: 6-12 months ### "Simplicity " September 4, 2019 5.0 Pros I like that it is user friendly. I was able to catch on quickly with administrative tasks. Cons Have not had negative experience as a new user. Perhaps updates in the reporting area. Review Source JJ Janyce J. Accounting & Billing Manager Law Practice Used the software for: Less than 6 months ### "Chrome River is helping our firm streamline expense entry and reporting" January 10, 2017 4.0 We have only been live for three months. But we are already experiencing ease in entering expenses, speed in the approval process, great tracking ability and reporting. Thumbs up. Pros Ease in entering costs, tracking of costs, reporting, streamlined approvals. Cons Rejecting an expense or invoice for any reason, after a certain point in the process requires the user to start from scratch in getting it entered. Review Source RP Randi P. VP Banking Used the software for: 2+ years ### "Great system for expense tracking and approvals." June 26, 2018 5.0 Efficiency Pros The system's ease of use allows users to easily, and quickly begin utilizing the system with minimal direction and training. Cons As a user, it is a bit difficult to make changes to an expense item as you are required to drill into the item and change the item type, and any related information. It would be nice if the user had the ability to add, or make revisions within a list view. Review Source jessica S. analyst Legal Services Used the software for: Less than 6 months ### "a long implementation period" April 24, 2019 4.0 Pros it will totally streamline our billing practices Cons the implementation was a nightmare, we had so many practices to convert but that's mostly the fault of our firm Review Source JH John H. Expense Admin Chemicals Used the software for: 1-2 years ### "Great product to streamline your company's expense process." January 28, 2020 5.0 Pros Chrome River provides nothing but great software and customer service. This expense reporting software has really saved our company time and resources. It has streamlined our processes and helped our department operate in a more efficient manner. Cons Can't complain, a few bugs in our initial launch but it has been great ever since. Review Source KZ Kristen Z. Used the software for: ### "Great Product!" January 19, 2017 4.0 Chrome River has helped our office with reporting features, tracking of expense reports. Having everything online has saved a lot of paper as well. The customer service at Chrome is great too. They work very hard to try to give us all we ask for in features and reporting. Pros Can use it anywhere and on any platform Cons There are some users who don't find it very easy but I believe a lot of that is not using it very often. When you go back to it after not using it for some months then you have to reorient yourself to the screen and determine what to do. Review Source GB Garrett B. Director of Operations Packaging and Containers Used the software for: Less than 6 months ### "Good Solution for Expense Tracking and Reporting" February 3, 2023 4.0 Postive! Its a good piece of software that fills its purpose. Pros Easy and quick to use. It doesnt require alot of training or complexities to enter expenses into the system for reimbursement. The graphic layout makes it very speedy Cons It can be glitchy sometimes, may be a deployment issue. Review Source VR Verified Reviewer Territory Credit Manager Wholesale Used the software for: 1-2 years ### "Credit Card Transactions" February 27, 2018 4.0 Pros It's a one stop shop...you can monitor your transactions, select what GL it needs posted to and attached your receipts. Cons It's not the greatest user friendliest software...It's a little clunky but manageable. No more than I use it, it does its purpose. Review Source SC Sara C. Project Analysis Used the software for: 2+ years ### "Where has this product been all my life?!" May 16, 2018 5.0 Efficiency Pros The ease of use! The ability to submit, reject, review and process expense requests is extremely easy, within a very limited learning curve. Cons The need to require specific amounts of data for certain items is a bit frustrating. Their adhoc reporting could also use some work. Review Source BE Bobby E. Banking specialist Banking Used the software for: Less than 6 months ### "Easy to use" July 9, 2020 5.0 Overall, this is a great expense tool. Very easy to use and to track expenses. I get paid quickly after submitting my expenses. Pros Very easy to use. You just click the category, enter your expense, upload the receipt, and Walla! I usually submit my expenses on a Friday and get paid by Tuesday. Cons The webpage can be super slow at times. Sometimes it’s so slow, that I will have to close it out and open the webpage again. Review Source HM Hasnain M. Used the software for: ### "Suffices for basic needs but tedious processes and time consuming" January 5, 2017 2.0 Overall, for the price, it is not too bad. Good amount of user-friendly features that are enough for uploading the basics of expenses but sometimes some features are extremely painful. For example, having to attach 1 receipt at a time for each expense you make and annotating it drives me nuts. I wish they had an app that just took pics one by one and straight uploaded it into appropriate categories with numbers. Overall again not too bad but for the price you pay as compared to some of the higher end enterprise expense mgmt systems Review Source DA Darla A. Paralegal Used the software for: 2+ years ### "It would be nice to see an expense category that covers laundry and/or dry cleaning while traveling." June 7, 2017 4.0 Pros It is very easy to navigate. Most of the expense categories are self-explanatory. Import features for receipts are helpful. Cons When you enter text into the "business purpose" field, that text remains for the subsequent entry, so it must be deleted. Review Source AB Aaron B. Used the software for: ### "End user benefits are great!" March 10, 2017 5.0 I don't work in Accounting, but was a lead for our end-users, making sure they understood how to use Chrome River when we rolled it out. It was an EASY sell from a convenience and quality standpoint. It's slick and works very well; our firm credit card charges dump directly into their website. Couldn't be any easier. :) Pros Web-based expenses are much faster than paper for sure! Cons Active-X based web controls are a bit burdensome on some browsers, on occasion. Review Source BO Bennett O. EI Supervisor Oil & Energy Used the software for: 6-12 months ### "Streamline" February 16, 2021 5.0 Chrome River has been a breath of fresh air for expense tracking and reimbursement. Pros Great software. Has streamlined all of my team’s personal and business expenses. Easy to use and to track receipts. Cons Online purchasing requires a little bit more work to get receipts into the system. Review Source CM Christopher M. Credit Manager Machinery Used the software for: 6-12 months ### "Expense Reports made easy!" February 26, 2018 5.0 Pros We started using Chrome River about 1 years ago and this has made turning in our expense reports to the Accounts Payable team each month a breeze! Cons My least favorite aspect is that the software can be a little difficult to use if you are not consistently using it. Once you use it a few times though it's fairly easy to operate. Review Source LM Lisa M. Project Assistant Construction Used the software for: Less than 6 months ### "Easy to Use/Save Time" April 16, 2021 5.0 We are utilizing less time managing expense reports than before & expense reports are tracked monthly instead of several times a month. This has been a big plus for our company. It also reduces the need for paper. Pros Different forms of payment can be submitted in a single transaction for reimbursement. Cons The only con would be the syncing to our existing software. The receipts are not pulled over into our current software, just the costs. Review Source CA Christopher A. Cameraman Used the software for: Less than 6 months ### "Very slow for the user" March 5, 2018 3.0 Pros Has OCR for receipts so it enters a lot of details for you like hotel stays. Comprehensive categories, reasonably well laid out. Cons It is SO SLOW. Every action you take the CR symbol sits there and spins while the web interface updates the server. I have Gigabit FIOS, so it's not my connection. What took 15 minutes with our old Java based system now takes an hour. Review Source BR Becca R. Vice President, HR & Corporate Services Security and Investigations Used the software for: Less than 6 months ### "Easy to use tool for expense tracking reimbursement" March 23, 2021 5.0 Overall, Chrome River has delivered fully on our expections. Pros Chrome River proved to be highly configurable and has created numerous efficiencies for employees, in general, and the Accounting team. Mobile and web platforms make it easy to access anytime, anywhere. Cons Implementation was a bit clunky but the team at Chrome River really stuck with our team to ensure we had the best set up for our organization. Reason for choosing Emburse Expense Enterprise We chose Chrome River over Concur. Review Source TO Tim O. Used the software for: ### "Easy to Use" January 23, 2017 4.0 Chrome River Expense is a great product with a learning curve like all new applications but this one is not so steep. A smooth process driven application that enables us to reimburse our users more efficiently and with an accountable timeline. Review Source JT Joe T. Used the software for: ### "Chrome River" January 20, 2017 5.0 Chrome River has made expense reimbursement simpler and faster for everyone at the firm. It was quick and easy to implement. It has also streamlined our firm credit card reconciliation. This is an easy, great win for any firm. Review Source AM Accounting M. Used the software for: ### "Disapppointed" October 15, 2015 3.0 Pros: flexible design, easy to use, great reporting capabilities, reasonably priced Cons: unreliable, full of bugs, every release breaks the app in a new way, slow and poor support Review Source SD Steve D. Used the software for: ### "Easy to use and works well" March 17, 2017 4.0 This makes submitting expenses extremely easy, especially on the go. The most recent update has made it even easier to take pictures of expenses and immediately upload them Review Source ST S T. Used the software for: ### "Time Saver" February 28, 2017 5.0 Ease to navigate and manage expenses home or away, great ease of access with Mobile IPhone or via computer. Good interaction between platforms Review Source Similar Products Featured