--- title: "Curve Dental Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Curve Dental the right Dental solution for you? Explore 285 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Curve Dental 4.4 (285) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Curve Dental Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews TL Theresa L Office ManagerMedical Practice, 11 - 50 employeesUsed the software for: More than 2 years. “Love the ledger and how it is INVOICE based, so you can easily reference what payments go to what treatment. “ August 19, 2025 AC Andrea C CEOHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “Some changes that are added to the program don't work for us and we can't alter them or go back to what we had previously“ December 22, 2025 LR LAURA R Office ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “Having the forms auto load into a patient chart saves so much time and reduces errors.“ August 21, 2025 JP Jessica P Dental AssistantMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “I do not love how viewing the x-rays are set up.“ August 20, 2025 TK Tom K ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “I love using Curve Hero—it makes managing our dental office so much smoother and more organized.“ October 4, 2025 PA Pamela A Office ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “There are several things we expected Curve to have that it turns out, it does not (like a simple time clock program).“ March 28, 2024 JB Josh B Dentist, OwnerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “I've been using Curve for over 10 years and recommend it, especially to start up dental practices and practice with multiple offices.“ August 19, 2025 SD Shannon D OwnerHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “Apparently, Canadians are supposed to read some small print somewhere that says "Canadians must call to update expired credit card numbers".“ February 6, 2023 ## Showing most helpful reviews Showing 1-25 of 285 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vaibhav G. Clinic Manager Hospital & Health Care Used the software for: 6-12 months ### "A must have software for your Practice" July 20, 2022 4.0 Improved our productivity. Pros Managing multiple clinics in a single software was a challenge but with Curve it became very easy, we could see center wise appoitment, reports. Since its cloud based software, we could access it anywhere - anytime. Cons We had some difficulty with training a not techinical staff. sometimes it takes a while to get software as there are lot features. Review Source KK Kirk K. Dentist/Owner Hospital & Health Care Used the software for: 6-12 months ### "Very pleased I made the transition to modern cloud-based Curve from my old industry standard softwar" September 6, 2022 5.0 Simply excellent. Pros Support and training is top notch, period. They answer every single time and have a ticket system in the software for non-urgent issues, questions, or suggestions. Why don't more do this? Also really like their claims management which is included and the price for the features is reasonable and less than what I was paying to cobble together the same types of features with my old "#1 industry leading software." Transitions are always work, but I'm convinced that Curve set us up for success and I cannot believe how frequently they make meaningful and impactful software updates (monthly!) without additional cost. I suspect that some of the old legacy software vendors don't simply because it is a pain to update every server and workstation (time, frustration, after hours, and sometimes creates massive issues post-update). Curve has none of these issues, they update it in the background and the features are "magically" available without any of my time running around to each station. Time is money and time is frustration and Curve saves me both. Cons The Clinical notes are reasonable and you can make templates, however, I wish you were able to make more flexible response based templates. A minor issue. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Dentrix was constantly having issues and wasn't offering the flexibility or cloud options we needed with reliability Review Source RC Raquel C. Medical Practice Used the software for: Less than 6 months ### "Depends on specialty of the office. " September 23, 2014 3.5 Pros It's so user-friendly and you can adjust settings so easy as well. Cons I think it's too easy to schedule appointments on top of each other. The billing is not easy to read, because it separates it by transaction, and then the transaction is no longer visable after it's paid. There is no way to select a procedure not to be billed to insurance in a billing transaction. You cannot transfer credits between family members in the same account. The tabs in the charting can be confusing as well. I think all existing, and current treatment plan should be together, not separated. You cannot keep track in the charting what was diagnosed when, because it deletes the date when the treatment is completed. There are too many placed where the fee schedule can be adjusted to allow for mistakes later. If the insurance is modified, the treatment plan has to be deleted and re-entered for the patient to be correct. I don't see a point in tags in the appointment when it doesn't enter the procedures in the appointment title. It seems like a lot of work to schedule an appointment, because you have too many options. The entry of birth dates is harder than it needs to be. Emails cannot be used in more than one person's profile. Cancelled claims should be able to be deleted from the system. It's confusing when auditing past due claims. There is no way to input how much maximum is left on a patient's insurance for treatment plan purposes. Treatment plans don't factor in secondary insurance coverage. Scanned documents should be able to be grouped in files and letters instead of making a separate entry for every page. Charting on the teeth is too sensitive. Review Source Response from Curve Dental November 26, 2014 We appreciate Raquel's comments. She brings to light a number of topics we'd like to address. - Scheduling Appointments. The flexibility of our scheduler does allow you to schedule on top of other appointments. Long-time customers have not found this to be a negative; however, we understand Raquel's concern and are taking steps to modify this functionality--quite soon, actually. - Invoice Accounting vs {WHAT DTX AND ES USE}. Curve Dental uses invoice accounting, which has many advantages. Because most of the dental profession is using older management systems that display information in other ways, our new customers may find Curve Dental's accounting style a little different. Once proper training is completed our customers see the advantages of invoice accounting as it presents a more logical grouping of billing information. Specific to Raquel's comments, paid transactions are hidden after 30 days to make more efficient use of space, but with two clicks all transactions can be viewed. - Billing to Insurance. If there's a particular procedure you would rather not bill to insurance, you simply omit that item in the insurance claim. - Transferring Credits Between Family Members. If all family members share one responsible party, then yes, credit can be shared between family members. However, if the family members have different responsible parties, then one account would have to be refunded and the other credited, which can be done quickly. - Displaying Existing and Current Treatment. Graphically, existing treatment and the current treatment plan can be viewed at the same time. Line-by-line details can be viewed for either existing procedures or planned procedures by clicking on the corresponding tabs in the chart. - Diagnosis Date. If you're concerned about the date that a procedure was diagnosed, you can access a quick report to retrieve that information; it is not deleted. - Fee Schedule Adjustments. Fee schedules can be assigned to a specific patient or when setting up an insurance plan (which determines how the insurance portion is calculated). When creating a treatment plan, you also have the option to select a different fee guide, but the default is the fee guide initially assigned to the patient. - Modifying Insurance. Currently, you do not have to delete and re-enter a treatment plan if you need to change insurance information. - Birth Date Format. We have received a few comments on how the birth date is entered (which is yyyy-mm-dd) and plan to allow our customers to adjust the format to one more customary to their area. Obviously a minor concern, but one that will be addressed. - Unique e-Mail Addresses. For security purposes, Curve Dental does not allow an e-mail address to be used by more than one patient. Curve Dental's patient portal provides patients with access to account information, future appointments, and more. To protect this information, a unique e-mail address is required to access the data. Of course, the responsible party can access information for all members of the family. - Deleting Cancelled Claims. In the interest of providing one more deterrent to fraud, we strongly believe that cancelled claims should be a permanent record in the patient's account. As a result the display of the patient's account may be a bit more busy, but not confusing. - Entering Insurance Maximums and Factoring Secondary Insurance. Currently, Curve Dental does allow you to enter coverage used outside of the practice or software, helping our customers gain an accurate insurance estimate. And our software does indeed take into consideration secondary coverage when calculating the insurance portion. - Scanned Documents. We have discussed ways to improve the organization of scanned documents and will make a change. - Sensitive Charting. Curve Dental has two charting modes. One lets you drag the mouse over tooth surfaces to select the desired surface. The other mode requires you to enter the surfaces in a more old-fashioned style. Some may find one mode more preferable over the other. AD Andrew D. Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "Decent product for multiple practices but it definitely has its flaws" September 6, 2022 5.0 Decent product for multiple practices but it definitely has its flaws. If transferring systems wasn't such a big hassle I'm not sure if I'd switch again. Pros Easy to use, Sidekick and Curve Gro reminders and 2 way texting are it's best features. Transitioning over with patients was easy, took some time to sort through all patients. Cons No mobile app for the dentists, cannot move around appts, can only see your schedule. Had trouble integrating credit card payments (physical terminal & via e portal) with the software when I first transferred over. After 6 months, 4 different credit card terminals I gave up trying and just use other vendors and manually input the payment into the ledgers. This unfortunately makes the patient portal almost useless, because patients want the ability to pay their bills online. All the other portal features are really just window dressing. Can only use one sensor at a time. Reason for choosing Curve Dental It was the best cloud based option at the time Switched from [PracticeWorks a Sensei product](https://www.capterra.com/p/231654/PracticeWorks/)[Dentrix](https://www.capterra.com/p/2329/Dentrix/) With multiple practices, needed a cloud based software and Curve was the best cloud based PMS at the time. Review Source Response from Curve Dental September 13, 2022 We're interested in speaking with you about your concerns. Would you be willing to connect with us? AO Ashleigh O. Dental Assisting Instructor Education Management Used the software for: 2+ years ### "Venango Technology Center" September 6, 2022 5.0 I am using Curve Dental in a classroom setting and it has been wonderful. It is easy to explain and very user-friendly. It is easy for students to visualize and learn the basics of navigating dental software for the first time. It becomes easier and easier for them to build on different aspects of dental office procedures using the Curve software. Pros I prefer how easy it is to understand and navigate the software. I also like that it is cloud-based and can be accessed from anywhere. I like that I can see when students log in, how much time they spent in each section and I can control which areas they have access to. Cons The hardest part of this software is creating everything from scratch and inputing all the information once the training is over. Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Reason for choosing Curve Dental Eaglesoft was way too expensive and did not offer any educational discounts or educational options. Open Dental also did not offer any educational options and was not willing to discuss any other options with me. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Dentrix, while free for the educational version, was difficult to set-up with no actual patients. It was difficult to input pretend information and create fake appointments. There was no way to generate fake insurance claims or information and it was difficult to teach or make students understand what I was talking about when describing different office procedures. Also, the software could only be accessed from certain computers in the building and required updates almost daily. The updates almost always changed the layout of the program and/or required an update of the server. Also, the server could not be used while the updates were running. Review Source CH Christopher H. Dentist/Owner/President Health, Wellness and Fitness Used the software for: 6-12 months ### "Not sure the pros outweigh the cons..." September 12, 2022 2.0 I'm honestly not sure it was worth switching over from Dentrix but I can't do that to my team so we are staying with Curve. Pros I think the schedule visually looks great, it is easy to schedule patients, and treatment planning/charting is very straight forward. Cons Our front office is still struggling with the management software, working with insurance, and running reports. I wish patient photos were bigger. I wish you could take and store cone beams in Curve. The imaging software in Curve really lacks compared to Dexis for even taking bitewings. Alternatives considered [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Reason for choosing Curve Dental Curve had better reviews and sales people. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) I didn't like how scheduling and treatment planning was and also how the daily schedule looks. Review Source Response from Curve Dental September 13, 2022 We'd like to help. Would you be willing to speak with us about setting up more training? Thanks! AG Amy G. Office Manager Medical Practice Used the software for: 6-12 months ### "Frustrated. Not user friendly." April 21, 2022 2.0 From a front desk and accounting standpoint, this is not the system to choose if you want something that is clear, concise and easily understood. It is confusing for patients, difficult for staff to navigate, and the whole process has been quite frustrating. Also, we got excellent phone support before we purchased. Curve customer service and the people who were assigned to our account were super easy to reach, and very supportive. After we purchased, though, it is a whole different matter. We are never allowed to be given a direct phone number to a supervisor or manager. We have asked for additional training, and have been told that 'nobody ever asked for that before' and that it simply was not an option. If I had to do it all over again, I would not consider Curve. Pros It is a dental software. I do not have much more to say that is positive. Cons There are many, many features that are simply not available in Curve, from coding and charting issues to the way we run our AR and other financial reports. The support we receive from Curve is minimal, and most times does not help us fix the situation at hand. Alternatives considered [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) Reason for choosing Curve Dental I was not involved in that decision. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) We opened a second practice last year, so we needed something cloud based. Review Source Response from Curve Dental April 26, 2022 Thank you for your feedback. We offer a toll-free number that we answer in under two minutes which will be much faster than calling a supervisor or manager. If the support person cannot answer your question, they will involve their manager to resolve the issue. We also offer additional training options. A response for more training is directed to our implementation team to schedule the training. We also offer articles, training videos, and more available in Curve Community which you can access at any time. You can also forward your contact information to us so we can connect with you directly. LC Laurel C. Dir Implementation and Training Information Technology and Services Used the software for: 2+ years ### "Curve Dental" September 6, 2022 5.0 Curve is great to work with, the Support team are knowledgeable and quick to respond. The software is always advancing. Users love how easy everything is to use in the software. Pros This product is extremely user friendly and easy to train inexperienced users. It is intuitive and visually simple and unintimidating. Cons Reporting functionality is broken and slow. The reporting module was built in a way that you cannot filter the reports before running them. If you have a large database, this means the report times out, before the report even loads. It is extremely cumbersome. Also, you should be able to either see a description of the report or a preview of the report before running... So, you are not wasting your time running a report before you know if it is the correct data. Alternatives considered [Fuse](https://www.capterra.com/p/144733/Fuse/)[CareStack](https://www.capterra.com/p/176206/CareStack/)[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) Reason for choosing Curve Dental Curve was the most user friendly, and the support/Implementation team was the BEST. Switched from [Open Dental](https://www.capterra.com/p/122350/Open-Dental/)[Dentrix](https://www.capterra.com/p/2329/Dentrix/)[Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Consolidated Cloud based software, that would give use access to the database remotely. Review Source RB Rebecca B. Scheduling Coordinator Health, Wellness and Fitness Used the software for: 6-12 months ### "Curve has been an asset to our office" September 13, 2022 5.0 Curve has been an asset in our office and has made our day to day operations easier. Pros Curve is very user friendly and easy to use. Constant updates on the system help to make it easy to use and the customer service is top notch. I feel that they really listen to their customers. Curve did take a little bit to get use to but we were coming from paper charts and hadn't used any electronic charting before. Cons The billing module and statements could really use an update. I feel they are more difficult to read and understand by the patients. Alternatives considered [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/)[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Reason for choosing Curve Dental Curve gave us more of the features we were looking for at a great price. Switched from [SoftDent a Sensei product](https://www.capterra.com/p/231653/SoftDent/) We were looking for a web based system that gave us most of what we wanted from a software and was easy to use. Review Source KF Keely F. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Curve Hero, One Database" September 15, 2022 4.0 Curve offers great customer service and tech support! Pros Curve provides great resources to aid in training new employees. We are also able to seamlessly manage any patient record from multiple locations. Cons Digital sensor integration needs improvement. It seems every day we are struggling with our sensors talking to Curve Hero! Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) We needed one database to serve our multiple locations. Review Source KM Koe M. Receptionist Hospital & Health Care Used the software for: 6-12 months ### "Easy/useful" November 15, 2025 5.0 Pros Ease of access. I like that I can look up patient with their phone number. It gives me many opportunities to look up patients chart easily. Cons I like everything about curve. Customer support is very easy and they get back to us quickly. Help us solve issues on timely manner. Review Source Response from Curve Dental December 1, 2025 Thank you so much for your review! Your positive experience is our top priority and we look forward to continuing to support your practice and team. AW Adriane W. Office Manager Medical Practice Used the software for: Less than 6 months ### "Better than what we had in some ways but still could use some work to make things easier for users." September 7, 2022 4.0 Overall i'm ok with the program but still very upset at how much our data is messed up after the conversion and I don't feel like it's getting fixed. I keep getting things for us to do a "work around" but we don't have time to fix over 3k patient files. The conversion was awful. Pros The sidekick is great to see with the schedule. Cons Too much to type, but i don't like the way the claims are done the most. Reason for choosing Curve Dental Looked user friendly, and I thought it would automate more for me. It didn't but it is easy to use. Review Source Response from Curve Dental September 13, 2022 Would you be willing to have a further conversation about your concerns? Thanks. FL Fredrick L. Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "Preventing the 50K Mistake" December 1, 2016 5.0 Each computer in the office is independent and isolated. They're "off the shelf" units and were purchased from Dell at extraordinarily reasonable amounts. No server, no contracted computer geek, no surprises. Most importantly, no added monthly maintenance fees. The support from Curve has been fabulous. What's the worst that can happen? Well, the system has gone down.....wow....we kept doing dentistry. The internet failed (U-verse fiber optic).... wow ....we kept doing dentistry. There are a tremendous amount of people connected to Curve and AT&T. These companies will be doing everything humanly possible to get back up and running. It's their livelihoods. If (when) your server is hacked (oh, that couldn't happen to me! ..... yeah...think again) or when it fails the office geek has to repair or replace it. The time just starts to fly. So do the dollars. Your time is not the technicians time. Bottom line: the software delivers all the needed features necessary to run a contemporary dental practice. It provides the necessary metrics easily. The folks at Curve are responsive to their customers needs and seem to be in a constant upgrade mode. If it's not yet available from them, they report that it is something they're thinking about. They deliver on those promises. Financially, hardware is stock and minimalist. It can also be as advanced as available but the software works on it all. It integrates easily with all my digital add ons. Monthly fees are reasonable when compared to the other products available. Most of all, the cost is cheaper then the monthly maintenance fees for the "big time all encompassing " software packages and the original outlay of 20+k for the software isn't necessary. Every member of the team finds their own shortcuts/ techniques to move through the software. We had a very small learning curve at implementation and new employees grab it almost immediately. The upgrade I await is the access to all of the patient records from my mobile devices. Currently I can access the schedule and patient information only. I look forward to being able to make appointments directly from my phone. I recommend this system constantly. I've not been disappointed at any time since implementation three years ago. Pros Ease of integration and ease of use Cons Inability to access the actual product from my mobile devices. I want to be able to interact with the entire product from my mobile devices(iPad, iPhone) Review Source Response from Curve Dental December 5, 2016 A thousand thank-you's for your kind review, Dr. Lurie! We've noted your suggestions. Many of our customers see a savings in IT and HW costs, as you have. Best wishes! EA Elwood A. Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "Can be used anywhere." April 19, 2022 3.0 I started my practice with Curve Dental and sure there have been issues but overall, they have been a benefit to the running of the practice. I have had staff say it is the easiest software to use. Pros I like the fact that it is cloud based so can be accessed anywhere you have internet and Chrome and is automatically backed up. Tech support are very helpful. Cons I do not like the charting as it is very basic and you can not tell the difference in material of restorations. Getting reports can be a challenge and often takes tech support to get what is needed. Alternatives considered [Tracker](https://www.capterra.com/p/115913/Tracker/)[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Reason for choosing Curve Dental It was cloud based. Review Source CG Cari G. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Be Cautious" November 17, 2022 4.0 I would be cautious if you don't have a bunch of dental background and the billing could cause you to lose patients like it has for us. We took over the office and it had not run correctly so we inherited the billing mess. Curve was not able to help us decipher what had been entered or why. So ultimately we were not pleased with the software. Pros The ability to see on the cloud and have multiple locations was really an amazing software. Ease of clicking and customizing everything was great. Customer service was amazing and they always answered. Cons Cost was very high and they charged for everything on top of the monthly fee if you needed to add a Dr. to the practice and have an extra user there was a cost. This software seemed like a baby in comparison with other dental software and was advanced technically (cloud and clicking to customize was very modern) but not when it came to how it needed to be used in the managemnet prospective and reports it seemed to lack development. Billing was so confusing with the invoice options and was impossible to give a a good quote and collect correctly. Reason for choosing Curve Dental Cloud ability.Multiple offices. Review Source ES Edward S. President/Owner Medical Practice Used the software for: 1-2 years ### "Three dental offices" April 14, 2019 5.0 Excellent. Curve is the best of the cloud. And the cloud is way better than any VPN type system and far superior to use and maintain and manipulate and backup than any internal network would be. As simple as a high speed internet connection, an unmanaged gigabyte switch and internet connections. Wireless works too, I just like the speed of most of the workstations in the operatories wired in. Less load on a wireless router in a big office. Curve took us through conversion from Dentrix, training of the staff and the practice manager and has been there through our inexperienced moments. The doctors didn't even train and they picked it right up. The software improves over time for the better and it was great to begin with.Curve Hero has been a great decision. I couldn't be happier. Pros Intuitive. Written with the end user in mind. The trusty "Sidekick" feature (get it? Hero...) on the right of the screen let's you quickly work through a patient. Once I was used to seeing between two offices from any location I was frustrated the third wasn't online yet. I could never go back. The combination of cloud management, lack of internal Network IT needs (an internet connection, Google Chrome, and Adobe Reader and Flash and you're there) and the user friendliness and cuteness of the software and I'm hooked. No bridge between most digital x-ray formats. We're using Scan-X and looking to upgrade to Plan Mecas CBCT ProMax Classic at all three locations. Cons There is a lag during the prescription writing portion of the "program." You have to wait a bit before it starts to respond. After that... Zoom. Also, if you need a new image taken you need to refresh charting and then go back to images. Sometimes, it doesn't like to let me modify images gamma, light, dark, inspect/zoom in. None of these are huge difficulties. I would not change companies. Review Source VC Vicki C. office manager Health, Wellness and Fitness Used the software for: 2+ years ### "Not user friendly" September 6, 2022 3.0 This program has ALOT of disadvantages & is not user friendly Pros sending forms to pts is really easy with Curve. Using Gro for sending pts text msgs is easy to use. Cons There are ALOT of features missing that could provide improvements. I have made many suggestions over the last 2 yrs but have yet to see any implemented. It does not make logical sense to be able to have a debit & a credit on the same account at the same time. I really struggled with this when 1st trying to learn Curve. I then learned it & could read it. My most recent dislike is the new changes in billing. It is very difficult to read. Please make changes optional. Reason for choosing Curve Dental Cloud Review Source Response from Curve Dental September 13, 2022 We're interested in having a further conversation about your concerns. Would you be willing to talk with us? MT Myhuong T. Dentist owner Medical Practice Used the software for: 2+ years ### "Accounting errors constantly " September 12, 2022 3.0 Average Pros User friendly . Easy to click and see things Cons Accounting part /billing - errors with overpayment deposits credits Review Source Response from Curve Dental September 13, 2022 We'd love to talk with you further about your billing concerns. Would you be willing to speak with us? Thanks. RT Roger T. Dentist Medical Practice Used the software for: 6-12 months ### "Ease of use" September 13, 2022 4.0 It’s been good. The customer service is pretty great. Pros I like the ease of use from one member to another staff. The appointments, the check out process is quick for the front desk, the integrations flow is quick and easy. Cons The X-ray automation is cumbersome. The profile head of house hold indication is a bit clunky with respect to the billing. The notes. If you don’t write notes for that day, your notes is recorded for the day you decide to write it. The constant updates with curve capture that affects our X-ray when we needed. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Cloud Review Source MT Marlissa T. office manager Hospital & Health Care Used the software for: 2+ years ### "Decent program few little bugs mostly great " September 12, 2022 4.0 Pros there are plenty of useful parts too Curve i do find the way families are linked isn't the best you should be able to do a notes that go into all familes if it pertains to them. There should be an option just like Pop up bt all family Cons the lack of family unity also when i reach out for help there is a lot of we are working on it replies. I don't see things always worked out. Switched from [PARADIGM](https://www.capterra.com/p/5420/PARADIGM/) wanted to become paperless Review Source Response from Curve Dental September 13, 2022 We'd love to help. Would you be willing to speak in detail about your concerns? Thanks. JT John T. Periodontist and Owner Medical Practice Used the software for: 6-12 months ### "Mostly Great Software" September 16, 2022 4.0 Pros Most of the modules are intuitive and easy to use. The business management features are robust and the practice analytics are helpful. Cons The clinical management modules are lacking. The medical history, medication use, and patient demographics modules need to be improved. Many features are lacking that dental specialists would find useful. Reason for choosing Curve Dental Wanted cloud-based software Review Source CP Corey P. Used the software for: ### "Confident in Curve!!" November 16, 2016 5.0 Switching to Curve Hero from my old server based practice management software has proven to be one of the best decisions I could make. I was faced with ever increasing server issues and daily troubleshooting was causing me to feel more like an IT person learning on the job than a dentist on some days. Even hiring multiple IT gurus was a not a good use of my time or resources. Now that I have been with Curve for almost 4 years I can say it has done a lot more for me than solve IT headaches. It has opened opportunities for me as a dentist that I didn't know were possible. I have since merged my practice with another dentist and opened a second location. Curve's cloud-based software has allowed us to manage 2 locations. Curve has made it much easier to manage multiple providers and staff. All we need is an internet connection. It has allowed us to centralize many of our services. The new staff we have hired on have adapted quickly to Curve and love it's intuitive features. We spend less time training new employees on how to use the software. This year for the first time we had the opportunity to attend the Curve Summit. It was well worth the investment in time and money. It struck the right balance between fun and learning. It pumped up the team! What I was most impressed about was the ability to actually interact with the leadership and staff of Curve. At one point, we mentioned that we were developing ideas on centralized services for managing multiple practices. The next thing we knew we had a meeting set up with the executive leadership of the company. They genuinely listened to our ideas and asked us questions on how Curve could help fulfill some of our needs. It was evident to me that they cared about their customers by actually listening and implementing the things that practicing dentists want from their practice management software. I have never experienced anything like that meeting. I came away very impressed by their leadership, direction, and mission. Their platform is perfectly designed to continue to evolve with technology and implement improvements. They listen to their customers. They focus on what is important. They provide a great value for their customers in what they offer. I have used other practice management and imaging software programs. I am confident in my long-term partnership with Curve. This partnership will continue to give me opportunities to adapt to the changes that are occurring in dentistry today. Review Source Response from Curve Dental November 16, 2016 Thank you for your confidence, Dr. Plaster! We think we have a great thing going and it is a boost to see that our customers couldn't agree more. Hope to see you at the next Orange Summit. Best wishes! RB Rachel B. Dental Supervisor Hospital & Health Care Used the software for: 1-2 years ### "Not recommeded for public health facility" September 7, 2022 3.0 Pros Charting is simple. Customer service is excellent. Cons As a public health facility we have to track payer types which we are unable to do. Not enough options for different types of reports that are needed to be ran. Review Source JH Joseph H. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Curve keeps us up and running" September 12, 2022 5.0 No real complaints. Excellent company to work with. Pros Easy to use, constant upgrades, great tech support. Cons Could be slightly lower cost, however the increased efficiency is worth it. Switched from [Practice-Web](https://www.capterra.com/p/48192/Practice-Web-Dental/) Better overall cloud based experience Review Source DW Donna W. Used the software for: ### "Overall Satisfied" November 15, 2016 5.0 First Customer Support is OUTSTANDING. You can call or submit a ticket. Tickets are responded too quickly-normally 5-10 minutes and many times I have receive a phone call from the customer service tech to answer my concerns. When I have called in myself I have never waited more that 5 minutes on hold. The conversion process worked well for our office. We had a clear understanding on the front end as to what would and would not convert and they were VERY good at helping to make sure our existing treatment and treatment plans converted properly. The training schedule they set up for our office allowed us to have a fairly good understanding of the day to day functions before we went live. Strongly suggest that you follow their recommendations in this area. There is a link attached in the software that allows you to view training videos at your convenience. Really helpful. Having a web-based dental software does allow you to do notes, etc. while at home which is helpful. The disadvantage on that end is if the internet service is down then you can not access patient information or take x-rays. The Imaging function is probably one of the weakest links in the software. I don't feel that the quality is where it needs to be and it does not have the ability to do measurements which is helpful for offices that place implants-which we do. I do wish the "Admistrators" had more control to set up staff access and it would be wonderful to have an area that you could place private notes such as conversations with patients that I do not want patients or other staff members to see. I will also comment that we have been using the Curve Software since September of 2015. We changed from another software (Dentrix) that we had been using for many years and our only two complaints with it was that it was not web-based and that the response time with their customer service was outrageously slow. It was common to wait on hold for more than an hour and if I did send in a ticket I would either not receive a response or it would be days later. So changing from a software that the doctor and clinical staff were please with was not without its challenges. It took about nine months for the hygienist to stop saying "but I liked it the way we use to do it". Overall I would recommend Curve Software. Review Source Response from Curve Dental November 16, 2016 Thank you, Donna! We feel the same way about our customer service. Your sentiment about imaging and administrator roles are high on our list and features that we discuss often. Best wishes! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.