# Page 3 | Curve Dental Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Curve Dental the right Dental solution for you? Explore 285 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews --- Curve Dental 4.4 (285) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Curve Dental ## Showing most helpful reviews Showing 51-75 of 285 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CB Craig B. Dentist Health, Wellness and Fitness Used the software for: 6-12 months ### "Happy we switched to Curve" September 20, 2022 5.0 Pros Charting, patient communication, and reporting are outstanding. Also very happy I can access patient charts, xrays, and reports from my phone any time, anywhere. Cons The transition with billing and accounts receivable were difficult. Getting the insurance billing mastered took some time which caused a lag in insurance reimbursement. Prepare financially before making the switch! Alternatives considered [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) Reason for choosing Curve Dental Better customer service and Curve is 100% cloud based. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Dentrix was becoming too cumbersome and we wanted to begin phasing out our on-site server. Review Source VC Vicki C. office manager Health, Wellness and Fitness Used the software for: 2+ years ### "Not user friendly" September 6, 2022 3.0 This program has ALOT of disadvantages & is not user friendly Pros sending forms to pts is really easy with Curve. Using Gro for sending pts text msgs is easy to use. Cons There are ALOT of features missing that could provide improvements. I have made many suggestions over the last 2 yrs but have yet to see any implemented. It does not make logical sense to be able to have a debit & a credit on the same account at the same time. I really struggled with this when 1st trying to learn Curve. I then learned it & could read it. My most recent dislike is the new changes in billing. It is very difficult to read. Please make changes optional. Reason for choosing Curve Dental Cloud Review Source Response from Curve Dental September 13, 2022 We're interested in having a further conversation about your concerns. Would you be willing to talk with us? TK Teresa K. Office Manager Medical Practice Used the software for: 1-2 years ### "The why and why not's about Curve" September 13, 2022 4.0 Pros I'm really not sure. It's not a bad software but I just feel like it should have more options to "customize" for each practice needs. Cons The integration was not the easiest. We brought over our balances from our old software as "converted balances". I don't feel like we were explained how this would affect us as insurance claims were paid. The imaging is still a problem as updates are sent out - this is never smooth. The accounting in still a challenging - "running balance" even when the balance is zero. Insurance processing, insurance claims, when you place Sub on ID where and print the claim, it puts the social security #. We have called several times but it has not been resolved. I ask for an update to download all xrays at one time so I could email to another provider(ex: FMX) but you can only do this when they are in a mount - not individually. Review Source Response from Curve Dental September 14, 2022 We'd be very happy to speak more in detail to address your concerns. Please let me know if you'd like to discuss this further. Thank you for the feedback. MT Myhuong T. Dentist owner Medical Practice Used the software for: 2+ years ### "Accounting errors constantly " September 12, 2022 3.0 Average Pros User friendly . Easy to click and see things Cons Accounting part /billing - errors with overpayment deposits credits Review Source Response from Curve Dental September 13, 2022 We'd love to talk with you further about your billing concerns. Would you be willing to speak with us? Thanks. RG Ryan G. dentist/owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Switch Now!!! - A wonderful all around dental system - No Regrets!!!" September 6, 2022 5.0 Pros Ease of Integration Data transferred without issue Was initially hesitant about cloud software - but it is fantastic! Support is phenomenal They actually listen to suggestions and implement them to make the software better Cons They are improving all the time - could have more functionality of other 3rd party add ons - patient communication, outreach, etc Reason for choosing Curve Dental Ease of use, Intuitive, and Images were converted over!! Switched from [Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Tired of managing servers and software issues when one company required an update and broke another Review Source AM Amber M. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Curve is a great product" September 6, 2022 5.0 Pros Very easy to learn this software and has great support. Cons Upgrades seem to occur over night with little to no communication with the dental office. Some advance notice to gather staff input and or ideas before hand would be great so they feel impowered by the changes and growth of the program. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Curve Dental seemed better suited for a paperless, chartless office and that was what we wanted. Review Source Response from Curve Dental September 13, 2022 Would you be willing to discuss your concerns in greater detail? sM sherri M. office manager Hospital & Health Care Used the software for: 2+ years ### "Very happy we switched to Curve Dental" September 6, 2022 5.0 Pros Curve is easy to use. Switching over went very smooth. I like that it is always improving. extra features are great, like, hands free perio charting. Credit card point of sale. electronic claim submission. Cons We really could use a spanish option for reminders to patients. In imaging the measurement tool is not very good. Imaging loads slow. Reason for choosing Curve Dental The reviews that curve had were great. We wanted a cloud based program. The features available. Review Source RT Roger T. Dentist Medical Practice Used the software for: 6-12 months ### "Ease of use" September 13, 2022 4.0 It’s been good. The customer service is pretty great. Pros I like the ease of use from one member to another staff. The appointments, the check out process is quick for the front desk, the integrations flow is quick and easy. Cons The X-ray automation is cumbersome. The profile head of house hold indication is a bit clunky with respect to the billing. The notes. If you don’t write notes for that day, your notes is recorded for the day you decide to write it. The constant updates with curve capture that affects our X-ray when we needed. Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Cloud Review Source SW Stacy W. Office Manager Hospital & Health Care Used the software for: 1-2 years ### "Small Office Software " September 12, 2022 4.0 Coming from the medical field with no dental experience, overall it was very easy to learn and maintain. Pros Scheduling it very user friendly and easy to understand. Financial reports are very helpful Cons Lack of ability to total each provider columns for daily totals so each provider knows if they are close to goals. Right now we have to total manually the day before to review in next morning huddle. Also there is not a way to run a report for all of our inventory items. Review Source Response from Curve Dental September 13, 2022 We'd like to discuss this with you a little bit further so we can help. Would you be willing to chat? Thanks! MT Marlissa T. office manager Hospital & Health Care Used the software for: 2+ years ### "Decent program few little bugs mostly great " September 12, 2022 4.0 Pros there are plenty of useful parts too Curve i do find the way families are linked isn't the best you should be able to do a notes that go into all familes if it pertains to them. There should be an option just like Pop up bt all family Cons the lack of family unity also when i reach out for help there is a lot of we are working on it replies. I don't see things always worked out. Switched from [PARADIGM](https://www.capterra.com/p/5420/PARADIGM/) wanted to become paperless Review Source Response from Curve Dental September 13, 2022 We'd love to help. Would you be willing to speak in detail about your concerns? Thanks. JA John A. Owner Medical Practice Used the software for: Less than 6 months ### "Overall very satisfied with Curve" September 12, 2022 5.0 very good Pros Curve makes business easy. Training was great. Cons Would like more geared to Pediatric Dentistry. Alternatives considered [Dentrix Enterprise](https://www.capterra.com/p/161566/Dentrix-Enterprise/)[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) Reason for choosing Curve Dental Easier to handle for our team. Review Source JT John T. Periodontist and Owner Medical Practice Used the software for: 6-12 months ### "Mostly Great Software" September 16, 2022 4.0 Pros Most of the modules are intuitive and easy to use. The business management features are robust and the practice analytics are helpful. Cons The clinical management modules are lacking. The medical history, medication use, and patient demographics modules need to be improved. Many features are lacking that dental specialists would find useful. Reason for choosing Curve Dental Wanted cloud-based software Review Source SS Sharon S. Office Administrator Medical Practice Used the software for: 2+ years ### "Cloud Based Dental Software with Superb Support" September 20, 2022 5.0 We love that CurveHero is cloud based. It always updates itself. We never have to buy additional updates. Pros The support. I can call any time of day and the team will walk me through whatever problem I am facing. Always extremely helpful. Cons It was difficult to adjust to some of the billing changes. Switched from [SoftDent a Sensei product](https://www.capterra.com/p/231653/SoftDent/) We wanted a cloud base software not one for which we had to consistently buy new installments or updates. Review Source DW Desiree W. Office Manager Hospital & Health Care Used the software for: 2+ years ### "Best Dental Software I ever used!" September 15, 2022 5.0 I have had nothing but pleasant experience. I use it everyday and never have any issues. Pros The seamlessness and ease of this software makes life so easy. I love that when an issue does occur customer service is readily responsive and always have a solution. Cons Nothing, it has everything we need to run a successful practice! Switched from [iDentalSoft](https://www.capterra.com/p/148958/iDentalSoft/)[Eaglesoft](https://www.capterra.com/p/60064/EagleSoft-13-00/) The functionality of this product made much more sense and we wanted a cloudbase software. Review Source AM Anita M. Owner Medical Practice Used the software for: 2+ years ### "Unprofessional and careless" February 3, 2019 1.0 So far behind the Curve compared to other dental management platforms. Pros Cloud based. That is it. Cons Customer service is horrendous. Can't load fee guides on time and make no effort to do so despite multiple requests well in advance. Constantly placated by staff that offer no solutions. Year after year the fee guides are not loaded on time. Staff could care less. Expensive for lack of functionality and having to manually input your fees because Curve doesn't care to meet deadlines. Perio chart is elementary; odontogram looks good but you really can't chart anything other than restorations and surfaces - everything you need to properly diagnose and record on the odontogram needs to be added by creating a note and drawing - its a waste of time; medical history - no log; cannot compare over time - bleeding and exudate require too much effort - who has time to colour in plaque and calculus - why is this even a function? ; estimates on insurance are incorrect; cannot coordinate benefits; everything is on a priority list, but what is a priority really doesn't improve clinical or business functionality and efficiency. Review Source CP Corey P. Used the software for: ### "Confident in Curve!!" November 16, 2016 5.0 Switching to Curve Hero from my old server based practice management software has proven to be one of the best decisions I could make. I was faced with ever increasing server issues and daily troubleshooting was causing me to feel more like an IT person learning on the job than a dentist on some days. Even hiring multiple IT gurus was a not a good use of my time or resources. Now that I have been with Curve for almost 4 years I can say it has done a lot more for me than solve IT headaches. It has opened opportunities for me as a dentist that I didn't know were possible. I have since merged my practice with another dentist and opened a second location. Curve's cloud-based software has allowed us to manage 2 locations. Curve has made it much easier to manage multiple providers and staff. All we need is an internet connection. It has allowed us to centralize many of our services. The new staff we have hired on have adapted quickly to Curve and love it's intuitive features. We spend less time training new employees on how to use the software. This year for the first time we had the opportunity to attend the Curve Summit. It was well worth the investment in time and money. It struck the right balance between fun and learning. It pumped up the team! What I was most impressed about was the ability to actually interact with the leadership and staff of Curve. At one point, we mentioned that we were developing ideas on centralized services for managing multiple practices. The next thing we knew we had a meeting set up with the executive leadership of the company. They genuinely listened to our ideas and asked us questions on how Curve could help fulfill some of our needs. It was evident to me that they cared about their customers by actually listening and implementing the things that practicing dentists want from their practice management software. I have never experienced anything like that meeting. I came away very impressed by their leadership, direction, and mission. Their platform is perfectly designed to continue to evolve with technology and implement improvements. They listen to their customers. They focus on what is important. They provide a great value for their customers in what they offer. I have used other practice management and imaging software programs. I am confident in my long-term partnership with Curve. This partnership will continue to give me opportunities to adapt to the changes that are occurring in dentistry today. Review Source Response from Curve Dental November 16, 2016 Thank you for your confidence, Dr. Plaster! We think we have a great thing going and it is a boost to see that our customers couldn't agree more. Hope to see you at the next Orange Summit. Best wishes! AJ Amy J. Operations Administrator Hospital & Health Care Used the software for: 1-2 years ### "Great Cloud-based Dental Software" December 13, 2016 5.0 We purchased five standing offices. Each had a different dental software. We needed a product that would enable us to view all five schedules remotely, and Curve has been terrific. It has changed how we look at schedules and increased our efficiency and flexibility. All employees can check their upcoming day from the comfort of their own homes. Training on the software is very good, and customer support is very responsive. Curve is always evolving, and the staff welcomes any and all suggestions. Most features are very useful, and, once one knows how to maneuver, they make sense and are easy to use. We plan to continue using Curve, and I have already recommended it to other dental offices. Pros I love being able to access all five office schedules at any time from any place where I have my laptop. Cons Most issues I have had have been MY user issues! I would LOVE to see a "daily diary" with chores like auto/property carriers use to remind adjusters of tasks. When I want to reschedule a cancellation or missed appt, I can't mark it appropriately AND put it in the queue as a quick reminder to call the patient. I know I can run a report, but I'd love to be able to use the queue as a daily diary as well. Review Source Response from Curve Dental March 10, 2017 Amy! Wow, your comments are much appreciated. I've copied your suggestions into a message to our development team--they are great! As you noted, when it comes to multiple locations Curve Dental can make your job much easier. With all the data at your fingertips in real time, that's gotta be helpful for a team member in your position. Good Neighbor Dental is an awesome organization. Best wishes! RB Rachel B. Dental Supervisor Hospital & Health Care Used the software for: 1-2 years ### "Not recommeded for public health facility" September 7, 2022 3.0 Pros Charting is simple. Customer service is excellent. Cons As a public health facility we have to track payer types which we are unable to do. Not enough options for different types of reports that are needed to be ran. Review Source AM Ana M. Dentist Hospital & Health Care Used the software for: 2+ years ### "Good value, practical" September 15, 2022 4.0 Pros Easy, simple, always customer support response. Affordable, many features. Ability to text patients from GRO application. Cons Reports not user friendly, difficult to create. Group messaging/ emailed capable but not practical. Billing/ invoicing is complex Review Source JH Joseph H. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Curve keeps us up and running" September 12, 2022 5.0 No real complaints. Excellent company to work with. Pros Easy to use, constant upgrades, great tech support. Cons Could be slightly lower cost, however the increased efficiency is worth it. Switched from [Practice-Web](https://www.capterra.com/p/48192/Practice-Web-Dental/) Better overall cloud based experience Review Source VR Verified Reviewer Executive Assistant Medical Practice Used the software for: 2+ years ### "We LOVE Curve" March 26, 2019 5.0 We recommend this software to anyone looking for an ease of use program that you can access anywhere as long as you have access to google chrome. It's fantastic! Pros The best feature about this software is that everything is in the cloud and you don't need to pay additional money for a giant server to hold medical records. Its very user friendly and even team members who haven't used it before seem to catch on quite quickly! Cons Because everything is cloud based, if there is a problem with internet (storm or something similar), everything goes down. It's a rare occurrence, but it does happen. Review Source DW Donna W. Used the software for: ### "Overall Satisfied" November 15, 2016 5.0 First Customer Support is OUTSTANDING. You can call or submit a ticket. Tickets are responded too quickly-normally 5-10 minutes and many times I have receive a phone call from the customer service tech to answer my concerns. When I have called in myself I have never waited more that 5 minutes on hold. The conversion process worked well for our office. We had a clear understanding on the front end as to what would and would not convert and they were VERY good at helping to make sure our existing treatment and treatment plans converted properly. The training schedule they set up for our office allowed us to have a fairly good understanding of the day to day functions before we went live. Strongly suggest that you follow their recommendations in this area. There is a link attached in the software that allows you to view training videos at your convenience. Really helpful. Having a web-based dental software does allow you to do notes, etc. while at home which is helpful. The disadvantage on that end is if the internet service is down then you can not access patient information or take x-rays. The Imaging function is probably one of the weakest links in the software. I don't feel that the quality is where it needs to be and it does not have the ability to do measurements which is helpful for offices that place implants-which we do. I do wish the "Admistrators" had more control to set up staff access and it would be wonderful to have an area that you could place private notes such as conversations with patients that I do not want patients or other staff members to see. I will also comment that we have been using the Curve Software since September of 2015. We changed from another software (Dentrix) that we had been using for many years and our only two complaints with it was that it was not web-based and that the response time with their customer service was outrageously slow. It was common to wait on hold for more than an hour and if I did send in a ticket I would either not receive a response or it would be days later. So changing from a software that the doctor and clinical staff were please with was not without its challenges. It took about nine months for the hygienist to stop saying "but I liked it the way we use to do it". Overall I would recommend Curve Software. Review Source Response from Curve Dental November 16, 2016 Thank you, Donna! We feel the same way about our customer service. Your sentiment about imaging and administrator roles are high on our list and features that we discuss often. Best wishes! ME Monique E. Office Manager Medical Practice Used the software for: 2+ years ### "Curve is behind the curve ball" May 31, 2019 4.0 Pros The ease of which one can email a receipt to a patient. Ease of scheduling. The playbook dashboards Cons 1.User are unable to make a correction in billing all at once. Right now with each correction it closes and then the user has to open it to correct the next line. 2.Route slip are unavailable. Would be nice even if just online with no printing. 3. The ability to print one visit of a treatment plan does not exist. The user needs to move the treatment to another plan if they wish to just print it alone and then move it back. 4. Unable to integrate with a third party collection agency so they real time data is not available. 5. Fee guides cannot be updated as claims are paid per an individual patients plan. 6. I would love for the ledger to have an option to have a line by line view (just like it would show in an account book) as opposed to clicking each visit to see what was done on that day. Review Source LB Lori B. Practice manager Hospital & Health Care Used the software for: 6-12 months ### "Nine Months In and Still Learning" September 6, 2022 4.0 Very attentive throughout the onboarding process and shortly after, training was very thorough and because as a team we dedicated a lot of time to it, it was as comfortable as a transition could be. It is pretty difficult to speak to someone after you are live; mostly you just have to text a concern and hope for a resolution. Pros We needed to go to a web-based PMS due to having more than one location. It is reliable in that we haven't had any downtime. Cons It is difficult to manage the accounts, not the easiest to customize the reports if you need to consider patients insurance status regarding outstanding claims. Reason for choosing Curve Dental The demo was very convincing. Cost Review Source Response from Curve Dental September 13, 2022 Would you be interested in having a further conversation with us about your concerns? Thanks. YL Yaerin L. Dentist Hospital & Health Care Used the software for: 2+ years ### "Suggestions " September 15, 2022 4.0 Pros Easy to use and train. Cloud base software. Cons 1\. cannot see the date we put the treatment plan in 2. cannot be synced with many other dental-related softwares 3. Easy Fill option not available yet Switched from [Dentrix](https://www.capterra.com/p/2329/Dentrix/) New office Review Source Talk to a Capterra advisor for free and get results within 15 minutes.