# Page 8 | Curve Dental Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Curve Dental the right Dental solution for you? Explore 285 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews

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Curve Dental

4.4 (285)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Curve Dental

## Showing most helpful reviews

Showing 176-200 of 285 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DV

Debbie V.  
office administrator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Very user friendly, up to date with current patient/user expectations"

June 13, 2017

5.0

Besides the ease in learning the software, I have occasionally used customer support, and the communication system is excellent. Staff addressed any issues I had immediately. I also have been able to save a great deal of time by utilizing the automated appointment reminders, and patients have responded favorable to it. The recare system and unscheduled treatment list is very easy to track.

Pros

I have never used this program before working here, and had to learn to use the program from scratch. Any time I have been unfamiliar with doing a task, using the community function to review tutorials has saved me alot of time, and I have been able to move ahead with the task without having to call support. Very easy to learn!!!

Cons

I would like the system to have a way to communicate with patients by text or email whe their recare is due. At this time we can only use it for actual appointment reminders.

Review Source

Response from Curve Dental

June 13, 2017

Debbie! Thank you for the kind words and suggestions. As you noted, Curve Community is packed full of videos and articles to help you quickly learn any part of the program. We take pride in our VIP customer service, too. Thank you for mentioning that as well. Best wishes!

Krista I. C.  
Registered Dental Hygienist  
Medical Practice  
Used the software for: Less than 6 months

### "Easy cloud based software!"

November 28, 2020

5.0

Good- I have used it several times while temping.

Pros

Curve dental software is quite easy to use and navigate! I have used many dental softwares and this one is quite unique! I like how easy it is to chart (2 steps), convenient for patients to access paper work prior to coming to office, and it is nice how it can be accessed remotely (not just in the office). The format is quite easy to read/graphics are nice. I like how the charting is 3d like.

Cons

Considering that this is a cloud based software, it is quite important to have decent internet. If the internet goes down, you cannot chart via the web. Not the best software on mobile devices such as an iPad, mobile device etc. There is NO electronic signature for patients to via home (I know a lot of offices want to be paperless because of the corona virus/germs).

Review Source

SS

Sarah S.  
Practice Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Review"

July 29, 2019

3.0

I like the insurance verification system.

Pros

It is user-friendly once you get accustomed to the software.

Cons

It requires a lot of extra steps to get things done.

Review Source

LO

Lindsry O.  
Dentist  
Hospital & Health Care  
Used the software for: 2+ years

### "Good"

December 4, 2020

4.0

Pros

Curve is cloud based software that is hippa compliant.

Cons

Cannot open muliple tabs of the software at the samme time when looking at the patient chart

Review Source

BS

Betty S.  
Lead dental instructor  
Education Management  
Used the software for: Less than 6 months

### "Curve"

September 7, 2022

5.0

Pros

Easy to use and navigate through the charting, patient entry.

Cons

Nothing, everything works great. Training could be modified for a school setting.

Reason for choosing Curve Dental

Seems easy to use

Switched from

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)

Cloud based needed

Review Source

LH

Lesley H.  
Marketing Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Love Curve"

September 6, 2018

5.0

Pros

Cloud based, easy to use, the new dashboard is really cool.

Cons

Need electronic signatures. We love everything about Curve, but are considering switching to another software for this one particular feature.

Review Source

TT

Tiffany T.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Rep was great"

July 11, 2019

5.0

Pros

the ability to do things so quickly and how easy it is to navigate through.

Cons

I do not care for the fact that I can not moved missed appointments.

Review Source

BJC

Betty Jane C.  
Dental Hygienist  
  
Used the software for: 1-2 years

### "Really happy with curves ease of use. "

June 20, 2017

5.0

Pros

Fast, easy to use. Has anything I would need. Customer support is phenomenal. The community part of curves is great. It helps to solve a lot of my questions before I call for support.

Cons

Need the Canadian Dental hygienists form uploaded. (CDHA). It needs to get the authorization needed to be able to upload photos directly.

Review Source

Response from Curve Dental

August 2, 2017

Thank you, Betty Jane, for the 5-star review! Our customers frequently commend our customer service team for their quick response and attentiveness. Glad to hear Curve Community is a great resource to you. Best wishes!

Limuel M.  
Senior Data Analyst  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Product/Service is user-friendly and the customer support is excellent"

March 8, 2023

5.0

Pros

The software's capability to enable cloud-based visibility and support multiple locations was remarkable. It was also convenient to navigate and personalize with just a few clicks. Additionally, the customer service was outstanding as they were always responsive and helpful.

Cons

So far, I have not come across anything that I dislike.

Review Source

SM

Sandy M.  
Dentist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Really easy to use and great service!"

December 13, 2016

5.0

Compare to other software, Curve is definitely one of the top ones out there. For the service and quality you get, it is hard to find any other that compares to it. I also like the fact that they are continually working on improving the software. Customer service is also number 1.

Pros

Ease of use, great customer service.

Cons

Cost and still need some improvement for electronic records but I know it's being worked on.

Review Source

Response from Curve Dental

March 10, 2017

Thank you, Sandy, for your 5-star review! We are always working on new features and enhancements. Continued improvement is our number one goal. Many thanks for your support!

MJ

Mj J.  
Lead Dental Asst  
Cosmetics  
Used the software for: 1-2 years

### "Review"

September 6, 2022

3.0

Eh. We've ran into the same problem multiple times with xrays not connecting or IO cameras. Can't customize the pre made hot buttons or add any at all and no lab tracker at all.

Pros

There's one way to things and not 5,000 loops to do the same thing. Straight forward.

Cons

No lab tracker and no hot buttons for HYG

Review Source

Response from Curve Dental

September 13, 2022

Would you be willing to talk with us further about your concerns? Thanks.

SW

Shonda W.  
front desk  
Insurance  
Used the software for: 1-2 years

### "Front Desk"

December 1, 2016

5.0

Love how easy it is to use. The support when you are having trouble is great. Our office went to the Orange Summit we enjoyed getting to know all of Curves staff. We also enjoyed the beautiful Snowbird resort. Getting to see all the new things Curve is coming out with.

Pros

I like that there is always support for help. The software is very easy to learn.

Cons

the only Con is that when the internet is down we are unable to use.

Review Source

Response from Curve Dental

December 5, 2016

Thank you for your kind review, Shonda! All of our VIP customers report our software is easy to use and our support is unparalleled. Thanks again!

MP

Melody P.  
Dentist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Very convenient cloud based program"

December 5, 2020

4.0

I've used this program primarily as an employee user, not as an administrator. I utilize the program primarily for charting. I am not fully familiar with all of its features, but have heard positive feedback from those who do use it as administrators.

Pros

The ability to log into the program from any computer or phone with internet connection is a great feature and extremely convenient. There's also no need to backup the PHI or data, as it is all uploaded to the cloud.

Cons

Sometimes the program can feel laggy, and it's difficult to know if it's due to internet connection vs the website itself. This can also occur more frequently when loading x rays. Some days are faster than others.

Review Source

MD

MIRA D.  
Dentist  
  
Used the software for:

### "HORRIBLE SUPPORT/CONSTANT PROBLEMS"

May 26, 2013

1.0

I WILL BE LOOKING INTO ANOTHER SYSTEM A SYSTEM I CAN ACTUALLY RELY ON TO TAKE CARE OF MY PATIENTS!

Pros

Curve Hero Promises excellent customer service 24 hours a day 7 days a week - THIS IS A LIE!!! There are constant problems with their system and it is very difficult to get ahold of someone when problems occur - leaving you looking like an idiot in front of your patients!

Cons

CONSTANT UPGRADES CAUSING CONSTANT PROBLEMS COSTING YOU MONEY!

Review Source

Response from Curve Dental

June 17, 2013

We strive to play our A game all the time. But in this case we dropped the ball. We were delayed in responding to Dr. Della Croce's request for assistance on a recent Sunday by about about 40 minutes. Typically, during off hours, we aim to be in touch with our customers within 15 minutes after they request assistance. In this case our on-call support technician was unfortunately delayed, which placed Dr. Della Cruce in a difficult situation with one of her patients. We have reviewed our policies and procedures with regard to after-hours support and made a few changes that should prevent a similar incident from occurring in the future. Eagle Family Dentistry has been a customer for more than one year and during that time we have been able to provide them with prompt technical assistance. Again, we regret that we were delayed in helping Dr. Della Cruce see to the needs of a patient. We offer our sincere apologies and wish her and her team only the very best.

LS

Lucy S.  
Dentist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Product"

December 4, 2020

5.0

Great patient mgt program

Pros

Easy to implement and use every day. Very intuitive

Cons

Nothing really. Sometimes a little slow to load

Review Source

TC

Tara C.  
Dentist  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Dental Practice Management Software"

November 9, 2016

5.0

Curve Dental has been great for our dental practice. We enjoy not having an expensive server and all the IT costs that go along with it... Curve is always updating and improving. It is very easy to use!

Pros

ease of use, updates, functionality

Cons

not much I can think of..

Review Source

Response from Curve Dental

November 9, 2016

Thank you, Dr. Clements! We're honored to have Clements Dental as a customer and value the association. Best wishes!

KS

Kareen S.  
Administration  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great Company"

December 2, 2016

5.0

Our company loves Curve. We love that they listen to our suggestions and many times those ideas show up in an update.

Pros

Ease of use Modern look Separate invoicing instead of a running account total

Cons

Hard to get use to new updates Upload speed

Review Source

Response from Curve Dental

December 5, 2016

Thanks for your kind review, Kareen! Our customers are the best source for new features. Best wishes!

ZP

Zita\` P.  
Admin  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Billing and Forms"

December 21, 2016

5.0

Great Software, however it feels like not quite set for dental practice as billing does not reflect teeth #s, or cuts off the description of the procedure; payments from insurance do not reflect insurance company name when it is "invoice", not "statement", and if we print a range of dates of service, statements look confusing, hard to read, electronic forms take a long time to fill out, actually longer than our paper ones, so there are a lot of subject I could dwell on, but I also know you are trying to improve every area, and your customer service helps us. Thanks!

Review Source

KS

Kristi S.  
Office manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Best customer service and program ever!"

December 1, 2016

5.0

I love the instant feedback! The program is very user-friendly and the curve community is very helpful. The training and transition were about as easy as they can be!

Pros

Customer service and ease of use

Cons

Nothing

Review Source

Response from Curve Dental

December 5, 2016

We think we have developed a training and implementation program that's the envy of the profession. Thank you for pointing that out. Much appreciated!

RC

Randee C.  
Dental Admin. and New Media Coordinator  
Medical Practice  
Used the software for: 6-12 months

### "The Future of Electronic Charting"

December 13, 2016

5.0

We've been using Curve for a little over 6 months. The transition from Dentrix to Curve went pretty smoothly. We love how we can access Curve from anywhere. Cloud software seems to be the next new thing when it comes to business software and we are happy to be one step ahead of the game by using Curve. Plus their customer support is great!

Pros

How you can access the software from any computer and make the changes that are needed.

Cons

The perio charting. The font is WAY too small.

Review Source

Response from Curve Dental

March 10, 2017

Randee, thank you for the 5-star rating! As you said, the cloud is the thing and that's where every practice should be. Small fonts on the perio chart: We'll look into that. Your comments are much appreciated!

JJ

Jemma J.  
front office  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "New Office"

June 19, 2019

5.0

So far curve has proven itself to be user friendly and easy to learn which is great for a new office trying to establish processes and protocols.

Pros

Customer support has been very helpful to me, I am new to office management and also insurance billing so the streamlined process of sending claims has made it easier for me to learn.

Cons

I wish the software could account for or take in to consideration procedure frequencies, so that the system would know when certain procedures are completed and would calculate them as out of pocket when appropriate, I've used other systems in the past with this feature and its very helpful. I also think the software should be able to hold Lab information so that we can track lab cases within the software

Review Source

VW

Vera W.  
Admin  
  
Used the software for: 2+ years

### "Great Service! We Love Curve!"

December 13, 2016

5.0

Love using Curve! Curve is always updated with fresh new ideas, and always open to suggestions for improvements. Thank you for your continued support.

Pros

User-Friendly, Mobile access

Review Source

Response from Curve Dental

March 10, 2017

Wow, Vera, thank you for the 5-stars. Thank YOU for your continued support and best wishes to you and your lovely practice.

SW

Shonda W.  
front desk  
Insurance  
Used the software for: 2+ years

### "I love working with Curve Hero. It's very easy and they are always updating. "

June 11, 2017

5.0

I love it's cloud based so everything is always there for us.

Pros

I like that's it's so easy. They also have great support. They are always updating. Every few weeks there is something new. Curve also likes your input on things that need improvement.

Review Source

LK

Laura K.  
Receptionist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Curve Dental Review"

June 21, 2019

3.0

curve's software is overall great, its a easy software to understand.

Pros

certain modules are easy to understand and to explain to new employee's.

Cons

some days very slow not all suggestions answered.

Review Source

RM

Roberta M.  
Office Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Very user friendly!"

December 6, 2016

5.0

I think Curve is very user friendly and I like that I can access the database from any computer any where.

Review Source

Response from Curve Dental

March 10, 2017

Roberta, being able to access patient information from any computer is a natural advantage the cloud has over older software. Thank you for the kind review and best wishes!

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