# Page 9 | Curve Dental Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Curve Dental the right Dental solution for you? Explore 285 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews --- Curve Dental 4.4 (285) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Curve Dental ## Showing most helpful reviews Showing 201-225 of 285 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use EG Elizabeth G. office manager Medical Practice Used the software for: 1-2 years ### "curve" November 22, 2018 4.0 Pros This is a great product that allows us to treatment plan and link multiple documents to patients accounts easily. Cons The program is slow to load and hard to navigate initially. Review Source JS Jennifer S. Receptionist Executive Office Used the software for: 6-12 months ### "Great and super simple to use,anybody can use this software without absolutely any hesitation . " July 27, 2017 5.0 Pros I like that the x-ray feature already comes installed. It is super awesome to use and easy to read. I also like the diagram that it gives you with different ways to place a cavity or crown. It lets us show the patients exactly where the problem is with detail and no confusion. Cons I wish that this program Had a better intake look. It doesn't allow us to customize without having admin rights. Review Source Response from Curve Dental August 2, 2017 Wow, a 5-star review! Thank you, Jennifer. We think native digital imaging is the bomb, too. Thank you for your kind review and best wishes to you and your practice! RL Robin L. Business Manager Medical Practice Used the software for: 1-2 years ### "Review" July 22, 2019 4.0 Pros Great customer support. If a problem can't be solved over a quick typed message, I always get a phone call. Cons sometimes I search for a topic and can't find information Review Source JM Jackie M. Office Manager Used the software for: ### "User friendly, love that it is in the cloud" February 27, 2018 4.0 Pros The fact that it is in the cloud. Scheduling is easy. The charting is easy to use and consult with. Easy uploading of files and letters. Cons Insurance portions needs work. With it would let you account for the deductible on preventative work or if it has been met. Treatment planning needs to reference date created. Review Source Response from Curve Dental July 2, 2018 Thank you, Jackie, for the positive review. Like you, we believe the cloud is completely on point! Your comments on insurance are noted; we are working on making changes there. Many thanks for your support! DM Dianna M. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Makes my life easier!" June 13, 2017 3.0 Pros I can bill through EDI which is a huge time saver. It also does a great job tracking clients recalls. Cons The periodontal probing chart is awful. It requires a complete overhaul in order for me to consider using it. The recall system for the dental hygiene department is less than ideal with respect to altering a clients interval between treatments. Review Source Response from Curve Dental June 13, 2017 Hello, Dianna! Thank you for the kind feedback. We're a bit unsure about your recall comment so we'll be in touch to get a better understanding. Could this be a training issue? We'll find out soon. Best wishes! SB Sheryl B. Director of Operations Medical Practice Used the software for: 1-2 years ### "Exceptional Customer Service from A Dental Software Company" September 3, 2015 4.5 Pros Customer Service Ability to customize Intuitive Ability to access information from anywhere (cloud based) We have 5 different offices (each on it's own database). We like that we can streamline each individual database to mirror one another, thus allowing us to move staff members from location to location without having to learn the ins and outs of 5 different databases. Cons Because of it's ability to be customized in so many different ways, it can be frustrating to make a decision. Also the system has many hidden abilities which is sometimes time consuming to navigate. I have had some complaints from our clinical staff about xray quality within the bridges created for xray software to integrate with Curve. Review Source PO Paula O. Admin Health, Wellness and Fitness Used the software for: 6-12 months ### "Curve Review" December 1, 2016 4.0 Really like Curve, very user friendly, so many great shortcuts. Customer service is always excellent - everyone very friendly and helpful. As we are a paediatric office, I would like to see an update where payments can be applied to either parent without changing the RP. ( a drop down in account payment should be great). Pros User friendlt Cons Can't manage divorced families EOB's should be more clear Review Source Response from Curve Dental December 5, 2016 Thank you, Paula! Your suggestions have been noted and we'll see what we can do. Our customers always comment on our friendly customer service. Kudos to Chew Chew for their humanitarian outreach: Very impressive! JM JASMIN M. Office Manager Medical Practice Used the software for: 6-12 months ### "Love that its cloud based" October 13, 2019 4.0 Overall I like that it is cloud-based. For the better options in the program the fee goes up. Pros I love that this program is cloud based. It helps me be able to access the software where ever I am. Cons can be expensive. If you dont have a good strong internet connection than the software runs slow too. Review Source VR Verified Reviewer Quality Manager Hospital & Health Care Used the software for: 6-12 months ### "cloud based great addition to my surgery" June 26, 2018 5.0 Pros WHat is there not to love. It does so much and being on the cloud means that I never have to worry about how and where I can access notes. Cons Customer service was a let down. Waited for a good while in a queue and then the connection dropped out. Review Source Response from Curve Dental June 27, 2018 Another 5-star review! Thanks! Anywhere, anytime access is a great benefit and advantage. Sorry to hear that your customer service experience did not exceed your expectations. That's unusual. Our average wait time is less than a minute and we get our customers back to their patients in about 8 minutes (numbers we publish on our website). Please call us at 888-910-4376 so we can learn more about when you called and how the call was dropped. Many thanks for your kind words! JC John C. Periodontist Medical Practice Used the software for: Less than 6 months ### "Curve is my Hero" December 6, 2017 5.0 I love it, just started my own practice and I skipped having a server and a wired service. Very intuitive, and pleasant to look at and work with. A+ software. Pros No need for server, always updates automatically, and having integrated imaging allows radiographs can be viewed anywhere in the office or at home. Don't have to worry about maintenance, done for you. If you have to move, there's nothing to move, you just open it up in another computer with internet. Easy way to become chart-less and paper-less (if you really want that). Cons need a good reliable and fast internet service, it can get pricey as time goes by, since you don't get to keep it. Review Source Response from Curve Dental December 6, 2017 Dr. Choi! Thank you for your kind words and the 5-star review. We couldn't agree more: Skipping the server makes it real simple to access your patient data from anywhere. Thanks again for your review and best wishes to you and your practice. AT Alex T. manager Hospital & Health Care Used the software for: Less than 6 months ### "Review" June 14, 2019 5.0 We are still getting used to Curve & trying to learn to love it, but it is VERY different from what we are used to. Thankfully the customer services is incredible & very patient. Pros The options to customize things like tags, confirmations, reports... Cons Some parts of the software are irrelevant to our oral surgery practice and therefore not used. Claims and billing are hard to keep track of because the options we were comfortable with when running reports are not available. The online forms we are having a hard time with because of the way we need the patients to sign/initial and the options for multiple signatures are not available. Review Source VR Verified Reviewer Dental Administrator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very User Friendly!" January 11, 2019 4.0 Pros The front end benefits from using Curve! You can create billing statements that are easy to understand, post payments and manage dental insurance claims. Customizable billing statements with the office logo is available, this is a nice personal touch. Tons of options are available for the clinical tools. You can easily create charts, view perio charts and enter data along with extensive notes about each procedure and treatment plans. It offers appointment reminders which is very helpful! Cons I haven't run into any issues yet! So far everything has been working seamlessly for the office. Review Source JK Jessica K. Associate Dentist Used the software for: 1-2 years ### "Curve is easy and fun to use." December 1, 2016 4.0 Curve has helped our office streamline working in the back and checking patients out in the front. We have been very happy. Pros Charting and treatment planning is very easy. Cons Billing and insurance claims Review Source Response from Curve Dental December 5, 2016 Hi, Jessica! We're improving our billing and you should you see changes soon that you should like. Thank you for your feedback and best wishes! AL Alicia L. Owner/dental hygienist Hospital & Health Care Used the software for: 6-12 months ### "I have had excellent service with Curve Hero. The customer support is amazing!" June 20, 2017 5.0 So many! I can be paperless and if I ever need help, I am confidant I will receive the best help. Pros I love the customer support. If I ever have a problem, big or small, I know I can call and speak to a 'real' person. They don't leave you on hold forever and are very attentive to your needs. I have used many other dental programs, (such as softdent, eagle soft, dentrix, open dental, patterson's), this is by far the best one I have used. Cons I don't like how the periodontal charting and entering patient's birthdays are set up. I also don't like the ala cart charges. I think there should be more package deals. Review Source Response from Curve Dental August 2, 2017 Hi, Alicia! Thank you for your kind review (5-stars: Wow!!) and pointing out that Curve Dental is the best software you've ever used. Given the competition, that's quite a statement--and much appreciated! Best wishes! HB Harrison B. Pediatric Dentist Medical Practice Used the software for: 1-2 years ### "Startup " December 4, 2020 5.0 Very good experience. The software has help my practice grow. Pros I really like the cloud experience. The flexibility of the software and the dashboard with KPIs. Cons The on-line forms platform and support is the not as strong. Alternatives considered [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) Reason for choosing Curve Dental Ease of use. Review Source LW Logan W. Medical Practice Used the software for: ### "The transition from Eaglesoft to curve was not as good as I had hoped." August 19, 2014 3.5 Pros I liked that Curve was online. And that they seemed pretty good at getting to us if we needed help. Now I've only been with them for a week and a half, so time will tell. Cons I don't like that it takes a while to load the x-ray and process things. I am looking into getting a different internet provider to see if that helps, but I have the required internet speed. Also, during the transition, they missed quite a few appointments, and luckily, we caught it ourselves and had to spend a lot of time going over the schedule. I'm debating going back to Eaglesoft if a few things don't improve. I wanted to go paperless, but the way it fills out medical history is not user friendly, so we are going to have to scan in the medical history. Review Source Response from Curve Dental August 26, 2014 We're intrigued by this client's comment that they would do a few things differently and their desire to see some changes with regard to entering medical histories. Customer feedback is critical to the success we've experienced so far. We will be giving this client a call. VR Verified Reviewer Regional Business Intelligence Manager Hospital & Health Care Used the software for: Less than 6 months ### "A future contender, hope to see good things soon" May 11, 2018 3.0 Pros This software tries to be a complete solution to meet all of your PM needs. But in the cloud! It has everything you want. But not really 100% functional. Its hard to explain, just check it our for yourself! Cons It just doesn't seem feature rich to me. I feel like they need a couple more years of experience before they really can get going. Review Source Response from Curve Dental May 18, 2018 Thank you for the feedback. We wish you would have left contact information so we could follow up. Many times we find that a bit of training may help you get a better handle on what the software can do to help you become super productive. We wish you only the very best! DA Dianna A. Office Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "OUR REP IS THE BOMB" June 26, 2019 5.0 We recently converted to Curve on 4/1/19 and I am now ready to run statements as most converted balances (outstanding claims pre: conversion) have been paid. I have dealt with several people re-statements and the customer representative has been outstanding in EXPLAINING WHY and HOW the filters work. I have his name written down and will ALWAYS ask and wait to speak to him if I have any other statement related questions! Cheers to FINALLY understanding this process! Thanks, customer representative and Office Manager - White Orchid Dental Pros The simplicity of most modules. Cons Invoice based billing can be confusing when posting payments that cause over payments. Review Source Doug C. doctor Hospital & Health Care Used the software for: Less than 6 months ### "Simple and great" September 25, 2018 5.0 Pros Curve Dental Hero is clear and concise for what you need to do with any patient Cons Sometimes I wish we could rearrange items on a page for a smooth flow for us Review Source MA Michael A. Medical Practice Used the software for: ### "This product is excellent." March 29, 2014 5.0 Pros We have used this software for 6 months in our practice, ProDentalFX, LLC, Jersey City, NJ. The product is aesthetically and ergonomically superior to traditional computer-based practice solutions like Dentrix. The interface is streamlined yet highly functional. The fact that all data is cloud-based protects us from disaster in case of computer theft and allows instant access to our practice from anywhere in the world. Support has been friendly and helpful. The developers are responsive to our needs. We complained about the lack of lockable notes at one point; they followed up and added the feature we needed. Cons We have experienced perhaps two instances of slowdown over six months, which we consider to be acceptable. Review Source RC Regina C. dentist Health, Wellness and Fitness Used the software for: Less than 6 months ### "New Start Up" December 4, 2020 4.0 Overall, it is a great program that could use a few tweaks to be a little more optimized for dentistry. Pros Overall look of software is great. It is also easy to add notes and customize templates. Cons Billing/Ledger is difficult to use. It would be nice if you could categorize by patient name in an entire household. Also patient portal is difficult to use. Alternatives considered [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) Review Source CB Cri B. CEO Medical Practice Used the software for: 2+ years ### "Ahead of the Curve and likely to stay there." August 24, 2015 5.0 Pros Scalability and ease of setup and integration. I also love the portability and anywhere accessibility. I typically work on treatment plans on my way to the office while my wife is driving using my wireless phone as a hot-spot. Cons The native billing statements are a bit clunky but we have circumvented this issue by using a 3rd party billing provider to print and mail our statements which appear in a more legible fashion. Review Source WA Wilson A. Medical Practice Used the software for: ### "Pretty cool" October 13, 2014 5.0 Pros Curve is one of the first dental practice software systems to be totally on the cloud! The other big names in dental practice software are just starting to develop cloud systems, but Curve is totally on the cloud. We can access the whole system from any computer with a secure internet connection. The company is also fun and quirky, and that is reflected in their marketing and communications. It makes you feel like you are part of a fun team! And it's easy to use! Cons The security settings need serious improvement. Sensitive patient information (like SSNs) should be masked, and admins should be able to control the settings for each user more. There are several items that not all of the staff should have access to or should be read-only (like prescriptions, billing information, the ability to modify invoices and write-off balances, and some functions in the admin section). Review Source LL Lorne L. Owner Used the software for: ### "A New Look at Dental Software" December 17, 2009 5.0 Highly recommended. Easy to learn , easy to use, well-thought-out software that eliminates the typical hassles of dental software...all at a rock bottom price. What's not to like? Pros Web-based design is a new way to work with dental software. It eliminates the need to upgrade the program, no more worries about data backup, meets all HIPAA privacy concerns, eliminates the need to have data protection in place. Software is intuitive and easy to use, support and training are excellent. Monthly subscription is very reasonable and removes the typical high-cost barrier to purchasing dental software. Cons Company doesn't have a long track record...yet. Image management is a work in progress but they have made great strides to date. Review Source CS Catherine S. CDA Medical Practice Used the software for: 1-2 years ### "curve" November 22, 2018 5.0 Pros The program is very user friendly and the customer service is great. Cons The automated system for recalls and text.email reminders isn't as good as other third party companies. 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