Who Uses This Software?

Our easy-to-use software, can accommodate any Facility's Maintenance Work Order and Asset CMMS, CAFM needs, including the industries of Healthcare, Education & Real Estate (residential, commercial).


Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • FacilityONE
  • www.facilityone.com
  • Founded 1999
  • United States

About FacilityONE

Our CMMS transforms fragmented information into one, easy to use, organized solution, resulting in Operational F1TNESS. Our interactive blueprint technology, SMARTPRINT interface, consolidates your floor plans, drawings and mechanical systems- available at your fingertips. The integration of our PM & CM Work Order Management System combined with SMARTPRINT drawings allows our clients to make faster and more accurate diagnoses of facility issues, increasing the efficiency of facility operations.


FacilityONE Features

  • Asset Tracking
  • Calibration Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Asset Management
  • Commercial Properties
  • Equipment Management
  • Facility Scheduling
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Maintenance Tracking
  • Preventive Maintenance
  • Residential Properties
  • Room Scheduling
  • Schools
  • Space Planning
  • Vendor Management
  • Visitor Management
  • Work Order Management
  • Asset Tracking
  • Billing & Invoicing
  • Calibration Management
  • Dispatch Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Planning Calendar
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

FacilityONE Reviews Recently Reviewed!

excellent product and excellent staff!!!

Jun 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it is user-friendly even for those who are not computer people. Training goes quickly for new people due to the ease of use of the software.

Cons: from the standpoint of the admin tool, the thing I like least is the converter tool. Due to limitations on what our IS department is willing to place on a computer, I don't have the necessary Java version to run the tool. It would be nice to see this updated to a newer version of Java.

The system has completely modernized our organization's approach to Plant Services.

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use has empowered our staff to take the same level of interest in it's functionality as it does management's.

Cons: Its search features and reporting capabilities are almost too powerful; you can spend a lot of time just looking to see what it can do.

Overall: Increased our efficiencies by allowing our staff to remotely access information which used to be stored on paper.

My experience with FacilityONE is it is the best Facility Information & CMMS solution on the market

Jun 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The combined SMARTPRINT - Work order solution enables Facility experts to not only track maintenance and employees but from anywhere pull up Drawings associated with equipment, work orders and history from the palm of your hand.

Cons: There could be a more seemless path from Work Order - Equipment on the Drawings. Furthermore once the UNITY platform is perfected I think this will enable Facility experts to be in even more command of their Equipment, Assets, Work Orders and Employees and Facilities.

Organized and simplified facility management in one place which greatly improves our efficiency.

Jun 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Two of our favorite features of the program are the SmartPrint interactive floor plans and the work order management system. Both are invaluable tools to our operations.
Facilty One provides great customer support including initial training and set-up, ongoing education and support, and customer care. Their product is robust and functional for day to day operations and I think you would be very pleased with their services.

Cons: Updates are always being made for navigational improvements but can sometimes create user frustration.

We have been using FacilityOne for years as a method of capturing our data for easy retrieval.

Jun 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Web based, easy to find what you are needing. The ability to trust that the data is available when needed.

Cons: The line-up of facilities on the facilities tab. Would like for the Main hospital to be first on the selection of facilities. To have a floor plan section for easy access to use when planning projects.

Overall: We use the product daily for critical facility information.