# CureMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CureMD the right Electronic Medical Records solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/98772/CureMD-EHR/reviews --- CureMD 3.6 (86) [View alternatives](https://www.capterra.com/p/98772/CureMD-EHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 15th, 2026 # Reviews of CureMD Ease of use 3.7 Customer Service 3.6 ## Pros and Cons in Reviews HL Hikmet L Medical Assistance SpecialistHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “It has brought me more structure in the organization of patient information and communication, which in my case is important when I coordinate cases of medical assistance in a time crisis.“ December 23, 2025 SP Shantell P Billing and Credentialing ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “The providers can not send a cancelation request to a pharmacy for prescription that was sent.“ May 4, 2026 BN Basil N DIRECTOR OF OPERATIONSMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “CureMD provides practice management software and medical Billing in one suite, this makes interoperability more functional and efficient.“ August 11, 2025 SP Shantell P Billing and Credentialing ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “Then its worse in situations where the lab say they did not receive it when you know to yourself it was sent. But again there is not proof it was sent because the order disappeared after you created it. “ May 4, 2026 JR Jessica R ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years. “It doesn't have a complicated interface, so you can find pretty much anything you need on the left hand tool bar.“ December 17, 2024 SP Shantell P Billing and Credentialing ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “Causing a lot of workflow issues. When you call them and complain they act as if its our fault instead of trying to fix the issue.“ May 4, 2026 DW Dr. Q. Tony W Founder and ownerHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “Good overall, but obviously can further improve including Ai assisted features and future technological advances.“ August 11, 2025 RJ Ruth J FounderMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years. “Hidden fees, confusing contracts, outdated website design, constant system errors, and unreliable customer support.“ June 16, 2025 ## Showing most helpful reviews Showing 1-25 of 86 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ashley A. Medical Assistant Hospital & Health Care Used the software for: 6-12 months ### "Pretty Good Software" November 22, 2018 4.0 Pros Pretty simple to use. Everything is very easy to navigate. You can also use some of this software features on their app which is awesome when you are out and about! This software is pretty great, but as other uses say, it could be easier to use. Cons Only works with internet explorer, which I REALLY dislike. Needs to be available on other browsers. Review Source JA JESSICA A. Practice Owner MD Medical Practice Used the software for: 2+ years ### "Revolutionary" August 28, 2019 5.0 Amazing application with a lot of options. If I have any questions I am able to log a ticket to the support team and get an instant answer if I call or receive a call from them; versus experience of waiting for days or weeks from former EMR vendors. Pros CureMD revolutionized my practice. I had used clunky EMRs in the past and always felt they were too slow to upload info. When I first started using CureMD I would compare the experience as learning how to fly a modern drone trying to capture a panoramic view of Manhattan. With the help of CURE MD very knowledgeable support team I have been able to drag myself out of the paper file gutter into the heights of the Medical Matrix. Brilliant EMR software Cons interoperability with other emrs and hospitals but that may be changing in the future in NY State Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Reason for choosing CureMD Epic was too big and expensive for a solo practice Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) I needed a more efficient vetted EMR for UPN Review Source RJ Ruth J. Founder Medical Practice Used the software for: 1-2 years ### "They never mention data extraction fees upfront." June 16, 2025 1.0 Unexpected charges surfaced when requesting our own data. Moreover, the software is buggy, slow, and its obsolete interface makes it unsuitable for current medical needs. Pros Honestly nothing positive; software constantly crashes, extremely slow, and disrupts workflow daily. Cons Hidden fees, confusing contracts, outdated website design, constant system errors, and unreliable customer support. Review Source BM Bramwel M. Food and beverage attendant Food & Beverages Used the software for: 2+ years ### "CureMD is the best of all times EMR I like it" December 13, 2024 5.0 It was nice using this platform it is super user-friendly Pros It is super easy to use The best EMR system available The customer care service is legit It is super fast The platform is pocket friendly Cons Only that some features are outdated Otherwise the platform i really nice to work with Review Source VR Verified Reviewer Healthcarer Hospital & Health Care Used the software for: Less than 6 months ### "Way to go CureMD" January 14, 2025 4.0 Satisfaction guaranteed. Yet they could do more. Pros It is seamless to use. They are flexible with the needs of their customer. Cons Technical glitches are harder to avoid at times. Customer service could also be better. Review Source CT Chris T. Physician / Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "LOOK ELSEWHERE" October 12, 2020 1.0 During the sales demo, they put their best foot forward. Implementation is a nightmare. The training is online and VERY poor quality. The implementation team is rude and inept. They push toward go live as quickly as possible. Our staff and providers walked away from training confused. After six months of trying to get this software up and running, we abandoned it. It cost 5k to get started. It cost weeks of paid staff time. They disrupted EOB reconciliation, making it difficult to determine patient balances. The is terrible software by an unethical company. Pros Moderately priced full featured EMR and practice management software Cons This company does two things well. First, sell you a product. Second, make your life miserable. We stopped at implementation. Implementation and training was awful. Office staff and providers complained about the quality of training. They hijacked accounts receivable making it difficult to determine and collect patient balances. Sales will make promises that are never kept. Make sure you get everything in writing. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing CureMD Cost Switched from [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) Practice management software was good but EMR is inadequate for pediatrics. Review Source VR Verified Reviewer Administrative Assistant Mental Health Care Used the software for: Less than 6 months ### "CureMD - Slow but Steady Software " January 12, 2025 3.0 Pretty easy interface to use and learn, does help with the billing and organizing documents. Pros It is pretty user-friendly and like that it’s available on mobile as well. It generally makes the job a bit easier and good customer support. Cons The software can be a bit buggy and slow at times making it frustrating to use when work hours are busy/fast-paced. Review Source VR Verified Reviewer Assoc. Dir Non-Profit Organization Management Used the software for: 1-2 years ### "Helpful in keeping track of medical docs." December 23, 2024 5.0 Its been fantastic so far and will continue using in the future. Pros Really helpful for keeping track of my electronic health records. Cons I can't think of anything that isn't helpful really. Its been very helpful for me finding any forms or info I need. Review Source Sandra A. Founder Used the software for: Less than 6 months ### "Horrible PM/EHR implemenation customer service" March 24, 2018 1.0 Billing solution with good RCM customer care. Pros It's potential to combine PM/EMR and billing solutions. The RCM team is great and customer friendly. If only you could get the RCM team for every help. Cons The PM/EHR implementation team is rude and not helpful. They spend 2hr trainings on GoToMeeting showing you on their computers how it works but then when you follow their steps on yours it doesn't . They say multiplatform but you only get full function in IE and it's written in ASP. You spend hours creating templates for them to upload and then they don't use yours but insert their shortcuts (components) that are NOT shortcuts. The provider calendar won't let you reschedule a patient. They want you to re-watch their 2hr training videos to get questions answered before asking them for help. If you need to troubleshoot they call it "training" and then want to charge you if you have too many "trainings" when they should be paying you to troubleshoot. Review Source AB Alan B. Director, Transportation and Property Management Used the software for: 6-12 months ### "The support team is very professional and helpful" January 29, 2018 4.0 Pros It was mostly easy to use, there were very few areas that I would improve upon. Most were self explanatory. Cons There were a few too many screens to navigate through just to get to the area that I needed. I wish there were a way that you could navigate easier. Review Source SD Shaquille D. Ticket Sales Agent Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Most Affordable Care" January 7, 2025 5.0 previous patient that received the care i deserve Pros this company is the most affordable and convenient way to get access to care and prescriptions . Cons at this moment I have no negative remarks about care md Review Source aM awais M. MD Health, Wellness and Fitness Used the software for: 2+ years ### "one of the worse EMR in the market" December 23, 2022 1.0 Pros they were helpful until we took billing away from them as they we were bleeding money and they seemed not to care much Cons PLEASE DO NOT SIGN UP FOR THIS EMR.Customer service is absolutely horrible. we have taken billing from them as they were doing a horrible job and practice was bleeding money and ever since, it's been an extremely frustrating experience. our access has been denied all the time, we will be in the middle of writing and complex patient note and the system will log out by itself and when ask for help, there is none and you will get the usual "something must be wrong with your computer so let's do a screenshare". extremely horrible customer service and EMR is just not up to the par. it lacks so much that new EMR's will offer, I would highly recommend STAYING AWAY FROM THIS COMPANY. Review Source JR Jonaith R. Director, Revenue Cycle Health, Wellness and Fitness Used the software for: Less than 6 months ### "Lacking Substance" March 25, 2024 2.0 Not ideal, I would now recommend and not in favor of keeping it going forward. Pros Web Based and easy to use, Cure Md is your most standard EMR system available. Cons The reporting system is leaves a lot to be desired Review Source BR Beth R. Manager Medical Practice Used the software for: 2+ years ### "Mediocre EMR" August 18, 2017 3.0 When we signed on with CureMD they were one of the only ones out there in our price range for a small doctor's office. The market has greatly expanded the last five years and CureMD has not kept up with the competition - in design, usability, or functionality. Customer service not good - no one ever seems to know the answer to any question or they make up an answer the result doesn't work. Pros The ease of use of the patient portal, the ease of adding in patient data and provider notes, running reports, enter appointments into calendar, multiple calendar views Cons Only works in Explorer (MAJOR issue), cannot modify templates to users needs, billing department not very responsive to customers needs, very slow to follow up on claims, can't color code appointment types, types of reports is limited and new types can't be added Review Source sK sandra K. Director of Quality Improvement and Compliance Mental Health Care Used the software for: 2+ years ### "Excellent Service!" February 15, 2018 5.0 Thank you for all your assistance, Sam! Pros Everyone at CureMD offers the upmost assistance with the EHR. Everything from reports to creating new features on our behalf. Cons Lab orders are labor intensive to catch up on. Meaningful use is difficult to understand, but CureMD has lead a well trained staff that is easy to follow through with. Review Source MB Matthew B. Operations Manager Mental Health Care Used the software for: 2+ years ### "CureMD Platform review" January 18, 2018 2.0 Pros Affordable. I do like the new contact we have with them. He is much more attentive to our needs than the previous contact. Cons Not very user friendly. Does not operate on any browser except Internet Explorer. Slow to respond to command. No split screen capabilities. Poor reporting system that is not suited to our needs. Time consuming to verify patient information. Time consuming to enter new patients in the system. Eligibility checks are often incorrect. limited on it'#39;s usability on Ipads. No Kiosk capabilities. We are a mental health clinic which is not their strong suit. Review Source JW Jake W. Chiropractic Physcian Medical Practice Used the software for: Less than 6 months ### "Adequate for generic purposes" December 5, 2017 4.0 It is simple to use, but too simple and I felt the customization is where I ran into most of my problems. Pros The patient portal and running reports are the highlights and the rest is lack-luster and dated. If your in the market for the leading up-to-date software keep looking. Cons The customer service is lacking (that is the nicest way to put it). I am a younger doc with average tech-saviness, and this software just doesn't flow well. and Has a number of glitches. When you run into these glitches you WILL be left hanging because it takes forever to communicate with a competent rep. Review Source SS Sariye S. MD Medical Practice Used the software for: 2+ years ### "Horrible experience! Almost nothing works! Waste of money and time!!!!" March 10, 2017 1.0 Pros Nothing!!!!! Can't even think one positive about this system unfortunately! Deep regrets picking such system! Cons Horrible system and service!!!. Cannot even resolve any issue we come across. What a waste of time/money !!!! Reps have no clue about anything. They will close the tickets even before resolving problems. Using paper charts would be more time saving and safe!!!!! Can't wait to switch to another system. This system is way below standards!!!!! Review Source CB Christina B. Medical Practice Used the software for: ### "Unsatisfactory Business Practice" November 15, 2013 1.5 Pros Nothing right now. Cons Our contract with CureMD expired at the end of October 2013. During this time we purchased a new electronic medical record system that would make office life so much easier. Unfortunately, Cure MD was not compatible with our new system. We were told that in November we would be able to do a data conversion to our new system. On November 1st, however, our use of the system was cut off even though we were paid up until the end of November. After a 3-day runaround, we were eventually told that they would not allow this conversion to happen unless we paid an large additional fee. The only bright side was the customer service rep we were working with. He was personable and friendly. You could tell that he was not happy with our outcome. Review Source SD Stephanie D. Office Manager Medical Practice Used the software for: Less than 6 months ### "EMR" November 8, 2016 3.0 The system is simple enough but it does have it's flaws as does any system. The price is competitive with other billing options out there. Pros easy to use, reasonably priced. Cons Feels like for the last 2yrs or so Curemd's main focus has been their EHR and not their billing program. The billing side could use some work and updates for instance i don't need to know a patient's sexual orientation to bill for an office visit. We do not use the EMR so it is a waste of time to have to fill in or skip these items. Review Source aA anil A. consultant Medical Practice Used the software for: Less than 6 months ### "MD" October 4, 2016 5.0 Its easy useable and less complicated,easy icon, very well selection of icons and less complicated, made for us especially, keeping in mind, the time factor and speed a physician needs Pros user friendly, easy icon, very well selection of icons and less complicated, made for us especially, keeping in mind, the time factor and speed a physician needs Cons might not look beautiful or colorful as other products Review Source AA Andre A. Medical Practice Used the software for: ### "Much better than my previous EHR" August 15, 2014 4.5 Pros The integrated system has saved me a lot of time. Everything is simple, defined, and convenient. Previously, I was using Athena for their EHR and a smaller vendor for Practice Management. There was always a hassle of compatibility and data being duplicated. Cons Its access is limited to Windows. I'd love to see my EHR on my Mac. Their iPad app, Avalon, isn't fully functional at the moment; however, that is improving, and I've been assured that full functionality will come in pretty soon. Apart from that, it's perfect. Review Source JV James V. Used the software for: ### "Experience with CureMD " October 5, 2016 5.0 My experience with CureMD has been pretty good I really like certain aspects of their service. The customer support is truly amazing, I never have to wait too long on the phone and they get started on the issue almost immediately. The thing I like most is once they fix a problem, it never comes back. I see my friends who are coders thoroughly studying ICD-10 and it relieves me that I have such reliable software where I don't need to do any studying at all on the changes because I know my software will be updated in time. Review Source TB Tim B. Health IT Consultant Used the software for: ### "Best I've come across, and Oh I've come across many!" November 9, 2015 5.0 It's been four years since I am using CureMD's specialty ehr for my practice, I can proudly say that I am a loyal and happy customer. Never have I experienced any major issue for which the company didn't offer prompt support. The best part is that it's customized to suit my specialty which is oncology. It's easy to use and saves my practice a lot of time. I highly recommend it to my colleagues. Review Source JA Joffery A. Medical Practice Used the software for: ### "Good features, low cost, and customizable" August 19, 2014 4.0 Pros The software didn't cost us a lot. It does what we ask it to do, and we don't have to call someone over for updates; they're automatic. Cons A support issue took about three days once. I get that it was complex, and other vendors take as much time, but three days was very long for my practice. 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