--- title: "CureMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is CureMD the right Electronic Medical Records solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/98772/CureMD-EHR/reviews/" page_type: "reviews" language: "en" --- CureMD 3.6 (88) [View alternatives](https://www.capterra.com/p/98772/CureMD-EHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of CureMD Ease of use 3.7 Customer Service 3.6 ## Pros and Cons in Reviews HL Hikmet L Medical Assistance SpecialistHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “It has brought me more structure in the organization of patient information and communication, which in my case is important when I coordinate cases of medical assistance in a time crisis.“ December 23, 2025 Jessica B OwnerConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “They mislead you to believe in their fast working and highly efficient options for getting the job done but end up taking more time to figure stuff out with customer service sounding less knowledgeable than we were“ July 15, 2026 BN Basil N DIRECTOR OF OPERATIONSMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “CureMD provides practice management software and medical Billing in one suite, this makes interoperability more functional and efficient.“ August 11, 2025 SP Shantell P Billing and Credentialing ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “The providers can not send a cancelation request to a pharmacy for prescription that was sent.“ May 4, 2026 JR Jessica R ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years. “It doesn't have a complicated interface, so you can find pretty much anything you need on the left hand tool bar.“ December 17, 2024 SP Shantell P Billing and Credentialing ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “Then its worse in situations where the lab say they did not receive it when you know to yourself it was sent. But again there is not proof it was sent because the order disappeared after you created it. “ May 4, 2026 DW Dr. Q. Tony W Founder and ownerHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “Good overall, but obviously can further improve including Ai assisted features and future technological advances.“ August 11, 2025 SP Shantell P Billing and Credentialing ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “Causing a lot of workflow issues. When you call them and complain they act as if its our fault instead of trying to fix the issue.“ May 4, 2026 ## Showing most helpful reviews Showing 1-25 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Raees A. Medical Biller Hospital & Health Care Used the software for: 1-2 years ### "EHR to Claim creation " September 19, 2022 3.0 Our physician and MD are write medical notes CUREMd and they are happy to use because it’s very easy to learn and they save a lot of time they create stress free step! Recommendation for small groups Pros Our provider are using this to write a medical notes for patient Cons During the scrubbing of claim you face some time issue this part need to be improved Review Source JA JESSICA A. Practice Owner MD Medical Practice Used the software for: 2+ years ### "Revolutionary" August 28, 2019 5.0 Amazing application with a lot of options. If I have any questions I am able to log a ticket to the support team and get an instant answer if I call or receive a call from them; versus experience of waiting for days or weeks from former EMR vendors. Pros CureMD revolutionized my practice. I had used clunky EMRs in the past and always felt they were too slow to upload info. When I first started using CureMD I would compare the experience as learning how to fly a modern drone trying to capture a panoramic view of Manhattan. With the help of CURE MD very knowledgeable support team I have been able to drag myself out of the paper file gutter into the heights of the Medical Matrix. Brilliant EMR software Cons interoperability with other emrs and hospitals but that may be changing in the future in NY State Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Reason for choosing CureMD Epic was too big and expensive for a solo practice Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) I needed a more efficient vetted EMR for UPN Review Source RJ Ruth J. Founder Medical Practice Used the software for: 1-2 years ### "They never mention data extraction fees upfront." June 16, 2025 1.0 Unexpected charges surfaced when requesting our own data. Moreover, the software is buggy, slow, and its obsolete interface makes it unsuitable for current medical needs. Pros Honestly nothing positive; software constantly crashes, extremely slow, and disrupts workflow daily. Cons Hidden fees, confusing contracts, outdated website design, constant system errors, and unreliable customer support. Review Source VR Verified Reviewer Healthcarer Hospital & Health Care Used the software for: Less than 6 months ### "Way to go CureMD" January 14, 2025 4.0 Satisfaction guaranteed. Yet they could do more. Pros It is seamless to use. They are flexible with the needs of their customer. Cons Technical glitches are harder to avoid at times. Customer service could also be better. Review Source VR Verified Reviewer Assoc. Dir Non-Profit Organization Management Used the software for: 1-2 years ### "Helpful in keeping track of medical docs." December 23, 2024 5.0 Its been fantastic so far and will continue using in the future. Pros Really helpful for keeping track of my electronic health records. Cons I can't think of anything that isn't helpful really. Its been very helpful for me finding any forms or info I need. Review Source CT Chris T. Physician / Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "LOOK ELSEWHERE" October 12, 2020 1.0 During the sales demo, they put their best foot forward. Implementation is a nightmare. The training is online and VERY poor quality. The implementation team is rude and inept. They push toward go live as quickly as possible. Our staff and providers walked away from training confused. After six months of trying to get this software up and running, we abandoned it. It cost 5k to get started. It cost weeks of paid staff time. They disrupted EOB reconciliation, making it difficult to determine patient balances. The is terrible software by an unethical company. Pros Moderately priced full featured EMR and practice management software Cons This company does two things well. First, sell you a product. Second, make your life miserable. We stopped at implementation. Implementation and training was awful. Office staff and providers complained about the quality of training. They hijacked accounts receivable making it difficult to determine and collect patient balances. Sales will make promises that are never kept. Make sure you get everything in writing. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing CureMD Cost Switched from [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) Practice management software was good but EMR is inadequate for pediatrics. Review Source VR Verified Reviewer Administrative Assistant Mental Health Care Used the software for: Less than 6 months ### "CureMD - Slow but Steady Software " January 12, 2025 3.0 Pretty easy interface to use and learn, does help with the billing and organizing documents. Pros It is pretty user-friendly and like that it’s available on mobile as well. It generally makes the job a bit easier and good customer support. Cons The software can be a bit buggy and slow at times making it frustrating to use when work hours are busy/fast-paced. Review Source Sandra A. Founder Used the software for: Less than 6 months ### "Horrible PM/EHR implemenation customer service" March 24, 2018 1.0 Billing solution with good RCM customer care. Pros It's potential to combine PM/EMR and billing solutions. The RCM team is great and customer friendly. If only you could get the RCM team for every help. Cons The PM/EHR implementation team is rude and not helpful. They spend 2hr trainings on GoToMeeting showing you on their computers how it works but then when you follow their steps on yours it doesn't . They say multiplatform but you only get full function in IE and it's written in ASP. You spend hours creating templates for them to upload and then they don't use yours but insert their shortcuts (components) that are NOT shortcuts. The provider calendar won't let you reschedule a patient. They want you to re-watch their 2hr training videos to get questions answered before asking them for help. If you need to troubleshoot they call it "training" and then want to charge you if you have too many "trainings" when they should be paying you to troubleshoot. Review Source Ashley A. Medical Assistant Hospital & Health Care Used the software for: 6-12 months ### "Pretty Good Software" November 22, 2018 4.0 Pros Pretty simple to use. Everything is very easy to navigate. You can also use some of this software features on their app which is awesome when you are out and about! This software is pretty great, but as other uses say, it could be easier to use. Cons Only works with internet explorer, which I REALLY dislike. Needs to be available on other browsers. Review Source AB Alan B. Director, Transportation and Property Management Used the software for: 6-12 months ### "The support team is very professional and helpful" January 29, 2018 4.0 Pros It was mostly easy to use, there were very few areas that I would improve upon. Most were self explanatory. Cons There were a few too many screens to navigate through just to get to the area that I needed. I wish there were a way that you could navigate easier. Review Source AJ Abby J. Medical personnel Alternative Medicine Used the software for: 1-2 years ### "Very helpful" November 24, 2024 4.0 I loved my experience with CureMD and I am constantly telling my friends they need to use it too Pros CureMD is very beneficial in my day to day tasks Cons If you aren’t familiar with using electronics, it may be hard to adapt to Review Source JU Julius U. Physician Medical Practice Used the software for: 1-2 years ### "CurseMD" August 21, 2019 1.0 It was not a good two years with CureMD. Leaving the company is not easy. They want us to hold for five years even if their software did not hold up the end of the bargain. Harassing phone calls from their collection agencies and private investigator attempt to scare us. For our business to continue, we had to abandon CureMD. We had to make reports for their deceiving marketing practice. Pros Their website is nice, well maintained and user friendly. The online reviews are good as well. Cons For a medical practice that relies heavily on speed and efficiency of an electronic software, CureMD did not deliver. I found myself and my staff spending extended amount of time completing clinic notes. For a 20 patient or so daily encounter, I spent at least 3-4 hours a day or more completing notes. Repeated communication with the customer support was not helpful. They blamed it on internet connection, computer RAM, online traffic among other things. We changed our internet to fiberoptic connection, upgrade all computers to SAT drives and limit online activities of staff but no avail. I often found myself everyday trying to catch up for the works the days before. Reason for choosing CureMD Efficiency and ease of use were the major deciding factors. However, our experience with the product was far from what was promised. Review Source GC Gregory C. Physician Medical Practice Used the software for: 1-2 years ### "Horrible" December 20, 2017 1.0 I Strongly recommend against this company. If you do proceed you need a lawyer to review your contract. They will promise you the world during the sell but leave everything out of the contract. They are still holding my data hostage. Make it clear in the contract you have right to all data and can have it migrated at no charge. Pros Nothing good about this company. Had to drop them after the first year. That was 3 years ago. We are still trying to get our data from them. Cons The system was painfully slow and almost impossible to document well even with the templates. Customer service was awful. The final straw was a salesperson calling me up frantically telling me there’s no way I can meet meaningful use unless I pay them thousands of dollars to step in and assist me. I informed them my malpractice offers a free service and I refused to pay. Despite this, I’d get harassed weekly to sign a credit card release so they can bill me. Come to find out, I was fine all along and met meaningful use without paying them thousands. Review Source AZ Ahmad Z. Physician Mental Health Care Used the software for: 1-2 years ### "No Tech support" July 13, 2019 2.0 We have Cure md for over a year now the EHR itself is good its easy to use but their tech support is bad especially on weekends Pros Its easy to use . And simple easy to go around. Cons There is no Tech support on weekends. No person available and you cant leave voicemail for anyone because everyone's mailboxes are full. You email no one answers And try to do live chat that's not available either. Its for doctors so they don't work on Saturdays, Review Source PN Patricia N. Nurse Practitioner Health, Wellness and Fitness Used the software for: 2+ years ### "Too slow" August 20, 2019 3.0 We were a mobile team and this software was not geared to work in mobile setting Pros Information carried over from patient to patient Cons Too slow - took forever to finish a chart Review Source CH Conner H. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Not Recommended" June 11, 2024 1.0 Would not recommend to anyone in need of a billing service Pros The service I recieved was subpar. The people dealing with my account could barely speak english Cons The service I recieved was subpar. The people dealing with my account could barely speak english. I was lied to while signing the contact, and had to pay 8,500 because I optioned not to use their service. I asked specifically about this issue and was lied to, do not use this company, they are aweful Review Source JR James R. Practice Manager Medical Practice Used the software for: 1-2 years ### "Great Solution for Specialty Practices " February 14, 2018 5.0 Go for it, if you are looking for an easy to use specialty specific EHR. Pros Best software and support for an affordable price. with CureMD we can chart and bill so easily. High quality and quick implementation with responsive support. Cons CureMD used to work with Internet explorer only but recently they updated the system to work on all browsers. Review Source PG Patrick G. Psychiatrist Mental Health Care Used the software for: Less than 6 months ### "Great customization " October 13, 2016 5.0 This was my first product for my individual psychiatry practice. I am very happy so far. There have been some bugs that popped up unexpectedly but the customer service is great. My rep was available very quickly through phone and email. The trainings were extensive and well-run. Pros The customization is by far the biggest selling point. With the custom modules that can be created along with templates, my workflow is much faster. You can include everything needed for the highest complexity necessary and can choose what components go into each note. Cons Doing prescriptions takes a bit longer due to several steps needed to do each medication, but this is a mild irritant only. The program only runs on Internet Explorer, which is somewhat limiting, but nothing that would dissuade me from recommending it. Review Source PP Pinky P. Administrator Medical Practice Used the software for: 2+ years ### "Best software for our practice!" February 15, 2018 5.0 We have 2 systems from CureMD they both are completely customized to our requirements. Pros Great support team, we can call them any time or email them and they get back to us. They help us with Meaningful use and MIPS Very easy to learn, our new staff can pick it up in a day or so They helped us with things which are only related to us, like inventory system or new reports as we are different than other practices. Review Source NF Nazanin F. Medical Practice Used the software for: ### "Under-impressed." May 1, 2014 2.5 Pros It is relatively easy to use and maneuver. I like that I'm able to see my billing details, although they could be updated more frequently. They do try to work with me and make things work, most of the time. The price is reasonable. Cons I've been using this system for 6 months now, and I'm not sure I'll renew the contract. I have previously used Epic, the VA system and an archaic system at Cedars before they converted to Epic, so I have some experience with other systems. CureMD is not the worst. But it is way inferior to some others. I have to say a new version has been promised, which may fix some of these issues, but for a system that has been around for ten years, you would expect less issues needing a fix. Review Source MS Mikki S. Clinical Psychotherapist Mental Health Care Used the software for: 2+ years ### "In general working with this software is stress free!" August 16, 2018 4.0 In general I am happy with the software--it truly could not be easier to use. Pros I like the simplicity if the software. Everything about CureMD is very easy to navigate. Another plus is that I can view some elements of the software via an app--which is super helpful when I am on the go. Cons I do not like that it only seems to function with Internet Explorer. Periodically there are glitches in the system which prevent me from completing a task. Review Source RK Rebecca K. physician Medical Practice Used the software for: Less than 6 months ### "Good system" February 4, 2017 4.0 The EMR is user-friendly, and the information on patients is easy to locate. There is a series of categories and subcategories. Even employees who weren't trained on CureMD EMR found it very easy for them to get into the clinical side of things and find their way around. I liked CureMD EMR much better than our previous EMR. The previous one stalled and was slow and hard to work through, but these issues have all improved with CureMD in our office. Review Source MN Mark N. Manager Used the software for: ### "Great vendor partner" February 20, 2015 5.0 As an office manager for a four-provider practice, I am gearing to prepare the practice billing department for ICD-10 conversion. Saying I was concerned about the conversion would be an understatement. I discussed this with my EHR and Practice Management vendor, CureMD and to my relief they were already ICD-10 ready. While discussing the transition process, I realize there have to be tremendous changes to be made and we would have to hire a professional coder. The costs were going higher than we have estimated. So, we decided to take advantage of CureMD's billing services. Our collections have increased and we don't have to worry about denials or ICD-10 anymore. Review Source AK Austin K. Medical Practice Used the software for: ### "Quite satisfactory so far" September 3, 2014 4.5 Pros Their customer support has impressed me the most. They are professional and friendly, and they have been extremely supportive during the training procedure. We are using their All-in-One solution, which has helped us cut the hassle and cost of subscribing to two different vendors. Cons I was hoping their EHR would be available on Mac. However, Avalon, their iPad App is doing the job for the moment. Review Source AT Alex T. Medical Practice Used the software for: ### "User friendly " April 2, 2014 5.0 Pros Very few integrated EHRs have the combination of having a specialty-specific EHR, being ICD-10 ready, and having an endless list of features. CureMD is one of them. Cons Their product is cloud-based, and it was running slow on our system until we replaced our internet connection. Now we are doing great. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.