# CureMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CureMD the right Electronic Medical Records solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/98772/CureMD-EHR/reviews --- CureMD 3.6 (85) [View alternatives](https://www.capterra.com/p/98772/CureMD-EHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CureMD Ease of use 3.8 Customer Service 3.7 ## Pros and Cons in Reviews HL Hikmet L Medical Assistance SpecialistHospital & Health Care, 51 - 200 employeesUsed the software for: More than 2 years. “It has brought me more structure in the organization of patient information and communication, which in my case is important when I coordinate cases of medical assistance in a time crisis.“ December 23, 2025 RJ Ruth J FounderMedical Practice, 11 - 50 employeesUsed the software for: 1-2 years. “Hidden fees, confusing contracts, outdated website design, constant system errors, and unreliable customer support.“ June 16, 2025 BN Basil N DIRECTOR OF OPERATIONSMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “CureMD provides practice management software and medical Billing in one suite, this makes interoperability more functional and efficient.“ August 11, 2025 ES Emad S MDHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years. “Lack of integration with other EMRs, but that’s not cure MD specific.“ August 11, 2025 JR Jessica R ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years. “It doesn't have a complicated interface, so you can find pretty much anything you need on the left hand tool bar.“ December 17, 2024 VK Vasanthi K Junior Lab Data SpecialistMedical Practice, 201 - 500 employeesUsed the software for: 6-12 months. “CureMD slow performance can make managing busy office hours challenging.“ January 2, 2025 DW Dr. Q. Tony W Founder and ownerHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “Good overall, but obviously can further improve including Ai assisted features and future technological advances.“ August 11, 2025 CH Conner H ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I was lied to while signing the contact, and had to pay 8,500 because I optioned not to use their service.“ June 11, 2024 ## Showing most helpful reviews Showing 1-25 of 85 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ashley A. Medical Assistant Hospital & Health Care Used the software for: 6-12 months ### "Pretty Good Software" November 22, 2018 4.0 Pros Pretty simple to use. Everything is very easy to navigate. You can also use some of this software features on their app which is awesome when you are out and about! This software is pretty great, but as other uses say, it could be easier to use. Cons Only works with internet explorer, which I REALLY dislike. Needs to be available on other browsers. Review Source JA JESSICA A. Practice Owner MD Medical Practice Used the software for: 2+ years ### "Revolutionary" August 28, 2019 5.0 Amazing application with a lot of options. If I have any questions I am able to log a ticket to the support team and get an instant answer if I call or receive a call from them; versus experience of waiting for days or weeks from former EMR vendors. Pros CureMD revolutionized my practice. I had used clunky EMRs in the past and always felt they were too slow to upload info. When I first started using CureMD I would compare the experience as learning how to fly a modern drone trying to capture a panoramic view of Manhattan. With the help of CURE MD very knowledgeable support team I have been able to drag myself out of the paper file gutter into the heights of the Medical Matrix. Brilliant EMR software Cons interoperability with other emrs and hospitals but that may be changing in the future in NY State Alternatives considered [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) Reason for choosing CureMD Epic was too big and expensive for a solo practice Switched from [Practice Fusion](https://www.capterra.com/p/266915/Practice-Fusion/) I needed a more efficient vetted EMR for UPN Review Source VR Verified Reviewer Administrative Assistant Mental Health Care Used the software for: Less than 6 months ### "CureMD - Slow but Steady Software " January 12, 2025 3.0 Pretty easy interface to use and learn, does help with the billing and organizing documents. Pros It is pretty user-friendly and like that it’s available on mobile as well. It generally makes the job a bit easier and good customer support. Cons The software can be a bit buggy and slow at times making it frustrating to use when work hours are busy/fast-paced. Review Source BM Bramwel M. Food and beverage attendant Food & Beverages Used the software for: 2+ years ### "CureMD is the best of all times EMR I like it" December 13, 2024 5.0 It was nice using this platform it is super user-friendly Pros It is super easy to use The best EMR system available The customer care service is legit It is super fast The platform is pocket friendly Cons Only that some features are outdated Otherwise the platform i really nice to work with Review Source HW Hsiang-Hua W. Counselor Mental Health Care Used the software for: 2+ years ### "Great software for mental health field" April 10, 2025 4.0 I had a great experience using this software and I surely hope my company will continue using this for our paper work. Pros I like how personable the system is and really easy to use. Cons I wish I had more copy-paste functions, especially when I am working on something that has a lot of repeated information from the previous document. Review Source CT Chris T. Physician / Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "LOOK ELSEWHERE" October 12, 2020 1.0 During the sales demo, they put their best foot forward. Implementation is a nightmare. The training is online and VERY poor quality. The implementation team is rude and inept. They push toward go live as quickly as possible. Our staff and providers walked away from training confused. After six months of trying to get this software up and running, we abandoned it. It cost 5k to get started. It cost weeks of paid staff time. They disrupted EOB reconciliation, making it difficult to determine patient balances. The is terrible software by an unethical company. Pros Moderately priced full featured EMR and practice management software Cons This company does two things well. First, sell you a product. Second, make your life miserable. We stopped at implementation. Implementation and training was awful. Office staff and providers complained about the quality of training. They hijacked accounts receivable making it difficult to determine and collect patient balances. Sales will make promises that are never kept. Make sure you get everything in writing. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing CureMD Cost Switched from [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) Practice management software was good but EMR is inadequate for pediatrics. Review Source BP Brittany P. Administration Security and Investigations Used the software for: 1-2 years ### "10/10 software to use" March 28, 2025 5.0 Nothing but good thing about this software for our company Pros CureMD is a app we use everyday to make appointment Cons I don't have any cons it great to use on a daily basis Review Source VR Verified Reviewer Healthcarer Hospital & Health Care Used the software for: Less than 6 months ### "Way to go CureMD" January 14, 2025 4.0 Satisfaction guaranteed. Yet they could do more. Pros It is seamless to use. They are flexible with the needs of their customer. Cons Technical glitches are harder to avoid at times. Customer service could also be better. Review Source Sandra A. Founder Used the software for: Less than 6 months ### "Horrible PM/EHR implemenation customer service" March 24, 2018 1.0 Billing solution with good RCM customer care. Pros It's potential to combine PM/EMR and billing solutions. The RCM team is great and customer friendly. If only you could get the RCM team for every help. Cons The PM/EHR implementation team is rude and not helpful. They spend 2hr trainings on GoToMeeting showing you on their computers how it works but then when you follow their steps on yours it doesn't . They say multiplatform but you only get full function in IE and it's written in ASP. You spend hours creating templates for them to upload and then they don't use yours but insert their shortcuts (components) that are NOT shortcuts. The provider calendar won't let you reschedule a patient. They want you to re-watch their 2hr training videos to get questions answered before asking them for help. If you need to troubleshoot they call it "training" and then want to charge you if you have too many "trainings" when they should be paying you to troubleshoot. Review Source AB Alan B. Director, Transportation and Property Management Used the software for: 6-12 months ### "The support team is very professional and helpful" January 29, 2018 4.0 Pros It was mostly easy to use, there were very few areas that I would improve upon. Most were self explanatory. Cons There were a few too many screens to navigate through just to get to the area that I needed. I wish there were a way that you could navigate easier. Review Source SD Shaquille D. Ticket Sales Agent Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Most Affordable Care" January 7, 2025 5.0 previous patient that received the care i deserve Pros this company is the most affordable and convenient way to get access to care and prescriptions . Cons at this moment I have no negative remarks about care md Review Source SH Sarah H. Digital Forensic Examiner Computer & Network Security Used the software for: 2+ years ### "Easiest EMR so far" December 20, 2022 5.0 I haved worked with this product for 7 years and I overall would recommend it. Customer service is fast to get back to you or answer the phones. They jump right in an screen share to identify the problem. Pros I like the ease of use with this product. I have used multiple EMR's over the years and this one allows for full customization, which as a pain management practice we can appreciate. Cons Slow implemenation of requested items, however I know it takes time to develop plans and how to integrate it into the system. Review Source Response from CureMD January 3, 2023 Thank you Sarah. It's customers like you who help us to improve and evolve the program! GC Gregory C. Physician Medical Practice Used the software for: 1-2 years ### "Horrible" December 20, 2017 1.0 I Strongly recommend against this company. If you do proceed you need a lawyer to review your contract. They will promise you the world during the sell but leave everything out of the contract. They are still holding my data hostage. Make it clear in the contract you have right to all data and can have it migrated at no charge. Pros Nothing good about this company. Had to drop them after the first year. That was 3 years ago. We are still trying to get our data from them. Cons The system was painfully slow and almost impossible to document well even with the templates. Customer service was awful. The final straw was a salesperson calling me up frantically telling me there’s no way I can meet meaningful use unless I pay them thousands of dollars to step in and assist me. I informed them my malpractice offers a free service and I refused to pay. Despite this, I’d get harassed weekly to sign a credit card release so they can bill me. Come to find out, I was fine all along and met meaningful use without paying them thousands. Review Source AZ Ahmad Z. Physician Mental Health Care Used the software for: 1-2 years ### "No Tech support" July 13, 2019 2.0 We have Cure md for over a year now the EHR itself is good its easy to use but their tech support is bad especially on weekends Pros Its easy to use . And simple easy to go around. Cons There is no Tech support on weekends. No person available and you cant leave voicemail for anyone because everyone's mailboxes are full. You email no one answers And try to do live chat that's not available either. Its for doctors so they don't work on Saturdays, Review Source PN Patricia N. Nurse Practitioner Health, Wellness and Fitness Used the software for: 2+ years ### "Too slow" August 20, 2019 3.0 We were a mobile team and this software was not geared to work in mobile setting Pros Information carried over from patient to patient Cons Too slow - took forever to finish a chart Review Source MB Matthew B. Operations Manager Mental Health Care Used the software for: 2+ years ### "CureMD Platform review" January 18, 2018 2.0 Pros Affordable. I do like the new contact we have with them. He is much more attentive to our needs than the previous contact. Cons Not very user friendly. Does not operate on any browser except Internet Explorer. Slow to respond to command. No split screen capabilities. Poor reporting system that is not suited to our needs. Time consuming to verify patient information. Time consuming to enter new patients in the system. Eligibility checks are often incorrect. limited on it'#39;s usability on Ipads. No Kiosk capabilities. We are a mental health clinic which is not their strong suit. Review Source JW Jake W. Chiropractic Physcian Medical Practice Used the software for: Less than 6 months ### "Adequate for generic purposes" December 5, 2017 4.0 It is simple to use, but too simple and I felt the customization is where I ran into most of my problems. Pros The patient portal and running reports are the highlights and the rest is lack-luster and dated. If your in the market for the leading up-to-date software keep looking. Cons The customer service is lacking (that is the nicest way to put it). I am a younger doc with average tech-saviness, and this software just doesn't flow well. and Has a number of glitches. When you run into these glitches you WILL be left hanging because it takes forever to communicate with a competent rep. Review Source SS Sariye S. MD Medical Practice Used the software for: 2+ years ### "Horrible experience! Almost nothing works! Waste of money and time!!!!" March 10, 2017 1.0 Pros Nothing!!!!! Can't even think one positive about this system unfortunately! Deep regrets picking such system! Cons Horrible system and service!!!. Cannot even resolve any issue we come across. What a waste of time/money !!!! Reps have no clue about anything. They will close the tickets even before resolving problems. Using paper charts would be more time saving and safe!!!!! Can't wait to switch to another system. This system is way below standards!!!!! Review Source CB Christina B. Medical Practice Used the software for: ### "Unsatisfactory Business Practice" November 15, 2013 1.5 Pros Nothing right now. Cons Our contract with CureMD expired at the end of October 2013. During this time we purchased a new electronic medical record system that would make office life so much easier. Unfortunately, Cure MD was not compatible with our new system. We were told that in November we would be able to do a data conversion to our new system. On November 1st, however, our use of the system was cut off even though we were paid up until the end of November. After a 3-day runaround, we were eventually told that they would not allow this conversion to happen unless we paid an large additional fee. The only bright side was the customer service rep we were working with. He was personable and friendly. You could tell that he was not happy with our outcome. Review Source SD Stephanie D. Office Manager Medical Practice Used the software for: Less than 6 months ### "EMR" November 8, 2016 3.0 The system is simple enough but it does have it's flaws as does any system. The price is competitive with other billing options out there. Pros easy to use, reasonably priced. Cons Feels like for the last 2yrs or so Curemd's main focus has been their EHR and not their billing program. The billing side could use some work and updates for instance i don't need to know a patient's sexual orientation to bill for an office visit. We do not use the EMR so it is a waste of time to have to fill in or skip these items. Review Source RK Rebecca K. physician Medical Practice Used the software for: Less than 6 months ### "Good system" February 4, 2017 4.0 The EMR is user-friendly, and the information on patients is easy to locate. There is a series of categories and subcategories. Even employees who weren't trained on CureMD EMR found it very easy for them to get into the clinical side of things and find their way around. I liked CureMD EMR much better than our previous EMR. The previous one stalled and was slow and hard to work through, but these issues have all improved with CureMD in our office. Review Source MN Mark N. Manager Used the software for: ### "Great vendor partner" February 20, 2015 5.0 As an office manager for a four-provider practice, I am gearing to prepare the practice billing department for ICD-10 conversion. Saying I was concerned about the conversion would be an understatement. I discussed this with my EHR and Practice Management vendor, CureMD and to my relief they were already ICD-10 ready. While discussing the transition process, I realize there have to be tremendous changes to be made and we would have to hire a professional coder. The costs were going higher than we have estimated. So, we decided to take advantage of CureMD's billing services. Our collections have increased and we don't have to worry about denials or ICD-10 anymore. Review Source AK Austin K. Medical Practice Used the software for: ### "Quite satisfactory so far" September 3, 2014 4.5 Pros Their customer support has impressed me the most. They are professional and friendly, and they have been extremely supportive during the training procedure. We are using their All-in-One solution, which has helped us cut the hassle and cost of subscribing to two different vendors. Cons I was hoping their EHR would be available on Mac. However, Avalon, their iPad App is doing the job for the moment. Review Source AT Alex T. Medical Practice Used the software for: ### "User friendly " April 2, 2014 5.0 Pros Very few integrated EHRs have the combination of having a specialty-specific EHR, being ICD-10 ready, and having an endless list of features. CureMD is one of them. Cons Their product is cloud-based, and it was running slow on our system until we replaced our internet connection. Now we are doing great. Review Source GE Galvin E. Physician Used the software for: ### "Easy to Use" March 6, 2015 4.0 This EHR is the simplest one I've use to date. I've used free software before this, and I was even adjusting to the Practice Fusion system well but the options there are very limited. This system is more sequential, much easier to understand and teach, and markedly faster. I could do with more mobile-based usage, but it is compatible with my iPad so that's a pro as well. Review Source Similar Products Featured ## Related categories [Telemedicine](https://www.capterra.com/telemedicine-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)