# Page 2 | CureMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is CureMD the right Electronic Medical Records solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/98772/CureMD-EHR/reviews --- CureMD 3.6 (86) [View alternatives](https://www.capterra.com/p/98772/CureMD-EHR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of CureMD ## Showing most helpful reviews Showing 26-50 of 86 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SP Shantell P. Billing and Credentialing Manager Hospital & Health Care Used the software for: 1-2 years ### "Not worth the value and bad customer service" May 4, 2026 2.0 Horrible. We are planning on switching to a new system soon. This system has been more of a headache rather than a positive asset to our company. Pros \- Everything is in one system. - Making provider schedules is simple - Its web-based system. Which makes it easier for remote employees to have access. Cons \- The reports suck. It is not reliable with data given so a lot of times we are stuck not using the report or making your own manual report. And they charge extra if you want to be able to customized your own report to pull the exact data you are looking for. - The system is extremely slow and freezes a lot. Causing a lot of workflow issues. When you call them and complain they act as if its our fault instead of trying to fix the issue. - Horrible customer service. They hang up on you all the time. They are very unprofessional. - When a workflow problem is brought to their attention, with something crucial that their system should be able to do. They like to brush you off and gaslight you that your not using the system to the best of its capabilities. However, when you ask them to show you how to do what your requesting they say the system can't do that. And then try to blame your practice. How is my practice the problem when you clearly stated the system can't do that. And the issue brought up is a critical issue. If your system can't do it, bring it back to your product team to figure out and fix. They don't care about the problems the practices are having. They don't want to do meaningful updates for those who are actually using the system on a daily basis. Instead they are doing baseless updates that no one cares about just to see they are improving. Rather than fixing what is important. - Buyer be aware. This system will cause more issues than its worth. And they add an extra charge for everything. So your paying all these extra monthly fees for services that can't even do what you expect it to do. - Their billing and payment workflow is the worst. You can't move a payment that was made during a visit to pay for the past due balances. You would have to refund the patient for a credit stuck to an old date of service, just to recharge them the same amount to pay for the past due balance on a different date of service. And most times patients will not pay again. - The providers can not send a cancelation request to a pharmacy for prescription that was sent. They will have to call the pharmacy and sit on the phone for an hour to have them cancel a prescription. - When writing a prescription it doesn't automatically calculate the pills needed when putting in the quantity and frequency instructions. You have to manually calculate which leaves room for error. - Ordering labs. Sometimes when you order a lab it disappears. The lab would say they received it but there is no proof on our end it was sent. Then its worse in situations where the lab say they did not receive it when you know to yourself it was sent. But again there is not proof it was sent because the order disappeared after you created it. This affects patient care. Alternatives considered [Tebra](https://www.capterra.com/p/129169/Tebra/) Reason for choosing CureMD Tebra was not customizable. Tebra had a very difficult and out dated billing set up for claims and remittances. It required a lot of manual work that required more employees to do the job. Switched from [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) We were transitioning from being hospital owned to private. To qualify for Epic you have to be hospital based or have a large physician network. If you don’t you have to pay a hospital to use their Epic system. Review Source TC ToniAnn C. Office Manager Medical Practice Used the software for: 2+ years ### "Excellent Choice EMR/Billing" August 11, 2025 5.0 I have had a very good experience with Cure MD. They treat you like family (family that you like) and will always try to help you. Pros CureMD is a highly flexible and constantly evolving EMR platform. As our practice expanded beyond our original scope of services to serve a broader patient population, CureMD guided us through every step of updating our workflows. The system is intuitive, easy to use, and has seamlessly adapted to our changing needs. They are cloud-based and very secure. Patient information and notes are easy to read and document. Cons It sometimes takes longer to get the development team to come up with a solution, but definitely not longer than other companies, and they do come up with solutions. Alternatives considered [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) Reason for choosing CureMD We felt it was just a better fit for our practice. The demonstration and ability to answer our questions quickly was a major play. Review Source aS altaf S. admin Health, Wellness and Fitness Used the software for: 2+ years ### "office manager" August 11, 2025 5.0 over all from 100percent to 200 percent as per experience no complain so far , if there is any issue raised will solved in mins Pros a great product-self explanatory--reliable worth for the money amazing in a sense that they bring new thing which is very understandable and appropriate with the changing health care industry Cons every thing is most likeable about this EMR, AND THE IMPORTANT THING IS THAT THEY ARE bringing new and beneficial overall to the health care as well as for the pt and offcourse for the provider as well. Review Source HL Hikmet L. Medical Assistance Specialist Hospital & Health Care Used the software for: 2+ years ### "A central patient record, an improvement in responding to patients." December 23, 2025 4.0 It has brought me more structure in the organization of patient information and communication, which in my case is important when I coordinate cases of medical assistance in a time crisis. Pros I prefer to keep patient records and visit information under a single roof thus being able to respond to providers promptly and eliminating the need to ask the same questions to the provider. Cons I do not like the learning experience; the screen is crammed with information, and the occasional bugs make my life more difficult when I need to do something really quickly. Review Source BN Basil N. DIRECTOR OF OPERATIONS Medical Practice Used the software for: 1-2 years ### "CureMD, an ideal software for a Medical Practice" August 11, 2025 4.0 CureMD provides practice management software and medical Billing in one suite, this makes interoperability more functional and efficient. Pros CureMD has several benefits which include customization, different note templates and a secured network. It has safety measures that protect patient health information Cons The absence of HCC Scores will enhance the billing process and care management. Integrating it with icd 10 creates opportunity to intervene and improve patient health outcomes. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing CureMD Ease of operations, customizations and interoperability Switched from [Medisoft](https://www.capterra.com/p/266691/Medisoft/) Interoperability Issues and compliance with industry standards Review Source DQTW Dr. Q. Tony W. Founder and owner Hospital & Health Care Used the software for: 2+ years ### "CureMD 7 year review" August 11, 2025 5.0 Good overall, but obviously can further improve including Ai assisted features and future technological advances. Pros I like CureMD's reliability, security measurement and rarity of downtimes, and easy learning curve, customer service and adaptability. Cons RCM rate (improved) and 5 year term limits are less desirable, which the team need to continue to improve Alternatives considered [iClinic](https://www.capterra.com/p/170080/MDLand/) Reason for choosing CureMD online review and features plus customer service made us to choose cureMD Review Source NA Naheed A. MD Health, Wellness and Fitness Used the software for: 2+ years ### "Supportive " August 11, 2025 5.0 Great experience, I highly recommend the EMR system. We always had proper support and they are easy to reach Pros knowledgeable, supportive staff Prompt response. Treat clients with respect. Safe, secure, and professional. Cons They need to incorporate more updates, sometime system takes time to support new updates, and new applications. Review Source ES Emad S. MD Health, Wellness and Fitness Used the software for: 2+ years ### "Good value " August 11, 2025 5.0 Great experience for about five years now. I’m very used to it now and it’s good. I wish there was an app. Pros Ease of use. Viewing messages and communicating with patients and the staff is easy. The software is pretty straightforward. Cons Lack of integration with other EMRs, but that’s not cure MD specific. Sometimes it logs out if I use the software from another computer. Review Source JR Jessica R. Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Not the worst but definitely not the best." December 17, 2024 3.0 It's not the worst EMR I've ever used, but there are so many things I would change about it if I had a magic wand. Pros It is generally very easy to use. It doesn't have a complicated interface, so you can find pretty much anything you need on the left hand tool bar. Cons It can be very buggy. There are lots of random errors that generally require intervention from the support team. We are also not crazy about some of the billing operations. Review Source BM Bramwel M. Food and beverage attendant Food & Beverages Used the software for: 2+ years ### "CureMD is the best of all times EMR I like it" December 13, 2024 5.0 It was nice using this platform it is super user-friendly Pros It is super easy to use The best EMR system available The customer care service is legit It is super fast The platform is pocket friendly Cons Only that some features are outdated Otherwise the platform i really nice to work with Review Source BP Brittany P. Administration Security and Investigations Used the software for: 1-2 years ### "10/10 software to use" March 28, 2025 5.0 Nothing but good thing about this software for our company Pros CureMD is a app we use everyday to make appointment Cons I don't have any cons it great to use on a daily basis Review Source GM Glada M. Human Resource Coordinator Retail Used the software for: Less than 6 months ### "CureMD review" December 26, 2024 5.0 I had an overall good experience and would recommend to others. Pros CureMD offers features like appointment scheduling and electronic charts for my convenience. Cons I was required to use Internet Explorer which was a little inconvenient. Review Source VK Vasanthi K. Junior Lab Data Specialist Medical Practice Used the software for: 6-12 months ### "CureMD is useful for managing medical documents." January 2, 2025 4.0 Billing solution with good RCM customer care. Pros Only a few integrated EHRs offer the unique combination of being specialty-specific, ICD-10 compliant, and packed with an extensive array of features Cons CureMD slow performance can make managing busy office hours challenging. Review Source DS Diana S. Customer service Alternative Medicine Used the software for: 6-12 months ### "Would highly recommend " January 6, 2025 5.0 Pros How easy it is to use and navigate I would defitnetely recommend to other companies Cons There wasn’t much I didn’t like it all works so smoothly Review Source AJ Abby J. Medical personnel Alternative Medicine Used the software for: 1-2 years ### "Very helpful" November 24, 2024 4.0 I loved my experience with CureMD and I am constantly telling my friends they need to use it too Pros CureMD is very beneficial in my day to day tasks Cons If you aren’t familiar with using electronics, it may be hard to adapt to Review Source LB Larry B. Artist Arts and Crafts Used the software for: 1-2 years ### "CureMD Review" December 27, 2024 4.0 I use CureMD as a patient with my physician to receive medical information. I haven’t had any true issues with the system. Pros CureMD offers easy, secure (as far as I can tell) login. Cons The user interface could stand to be modernized. Review Source CH Conner H. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Not Recommended" June 11, 2024 1.0 Would not recommend to anyone in need of a billing service Pros The service I recieved was subpar. The people dealing with my account could barely speak english Cons The service I recieved was subpar. The people dealing with my account could barely speak english. I was lied to while signing the contact, and had to pay 8,500 because I optioned not to use their service. I asked specifically about this issue and was lied to, do not use this company, they are aweful Review Source VO Va O. Biller Health, Wellness and Fitness Used the software for: 2+ years ### "DO NOT use CureMD" June 4, 2022 1.0 Not good. i have had better experience with other softwares that i currently use Pros the thing i liked the most was the fact that it’s Web based. Cons what i liked the least was Some features are outdated and they would market services knowing their employees aren’t fully qualified Reason for choosing CureMD web based Review Source JU Julius U. Physician Medical Practice Used the software for: 1-2 years ### "CurseMD" August 21, 2019 1.0 It was not a good two years with CureMD. Leaving the company is not easy. They want us to hold for five years even if their software did not hold up the end of the bargain. Harassing phone calls from their collection agencies and private investigator attempt to scare us. For our business to continue, we had to abandon CureMD. We had to make reports for their deceiving marketing practice. Pros Their website is nice, well maintained and user friendly. The online reviews are good as well. Cons For a medical practice that relies heavily on speed and efficiency of an electronic software, CureMD did not deliver. I found myself and my staff spending extended amount of time completing clinic notes. For a 20 patient or so daily encounter, I spent at least 3-4 hours a day or more completing notes. Repeated communication with the customer support was not helpful. They blamed it on internet connection, computer RAM, online traffic among other things. We changed our internet to fiberoptic connection, upgrade all computers to SAT drives and limit online activities of staff but no avail. I often found myself everyday trying to catch up for the works the days before. Reason for choosing CureMD Efficiency and ease of use were the major deciding factors. However, our experience with the product was far from what was promised. Review Source SF Sam F. Senior PSR Medical Devices Used the software for: 2+ years ### "Optimism for betterment " January 13, 2023 4.0 It's been a fantastic experience. Previously I had some issues but their EHR team was very helpful with my needs Pros Their development team is very flexible with clients' requirements. Cons They can do better than what they already did to their 10G theme. Review Source aM awais M. MD Health, Wellness and Fitness Used the software for: 2+ years ### "one of the worse EMR in the market" December 23, 2022 1.0 Pros they were helpful until we took billing away from them as they we were bleeding money and they seemed not to care much Cons PLEASE DO NOT SIGN UP FOR THIS EMR.Customer service is absolutely horrible. we have taken billing from them as they were doing a horrible job and practice was bleeding money and ever since, it's been an extremely frustrating experience. our access has been denied all the time, we will be in the middle of writing and complex patient note and the system will log out by itself and when ask for help, there is none and you will get the usual "something must be wrong with your computer so let's do a screenshare". extremely horrible customer service and EMR is just not up to the par. it lacks so much that new EMR's will offer, I would highly recommend STAYING AWAY FROM THIS COMPANY. Review Source VR Verified Reviewer Patient Relationship Coordinator Hospital & Health Care Used the software for: 2+ years ### "Cure MD the virtual doctors office!" September 25, 2018 5.0 Cure MD allowed me to save a lot of time with transferring results and referrals. Saves the patient time in their day as well as the medical providers! Pros Papers and pens are Shakespeare days! Cure MD not only makes you feel as if your in the future but also saves you massive amount of filing time and organization. You can store years worth of disclosed confidential medical imaging reports, blood results and much more. The staff loves Cure MD simply because its simple to use. Cons Cure MD has no cons! You need Cure MD in every medical office!! Review Source Raees A. Medical Biller Hospital & Health Care Used the software for: 1-2 years ### "EHR to Claim creation " September 19, 2022 3.0 Our physician and MD are write medical notes CUREMd and they are happy to use because it’s very easy to learn and they save a lot of time they create stress free step! Recommendation for small groups Pros Our provider are using this to write a medical notes for patient Cons During the scrubbing of claim you face some time issue this part need to be improved Review Source VR Verified Reviewer None Hospital & Health Care Used the software for: 6-12 months ### "Look Elsewhere for an EHR" March 17, 2020 3.0 We were a small practice and we used this as our first EHR. It didn't last a year and they charge you a cancellation fee or monthly until your term is up, which ours was 5 years. It was atrocious. Pros There aren't many, if any, pros this software has to offer versus any other ambulatory EHR system. If you need basic, you can certainly take a look here. Cons The support was awful. They didn't know their own software. They'd tell me a function wasn't possible, and after a while of me toying with the software, I figured out how to do it. I had multiple account managers before I finally got rid of this software. Review Source GC Gregory C. Physician Medical Practice Used the software for: 1-2 years ### "Horrible" December 20, 2017 1.0 I Strongly recommend against this company. If you do proceed you need a lawyer to review your contract. They will promise you the world during the sell but leave everything out of the contract. They are still holding my data hostage. Make it clear in the contract you have right to all data and can have it migrated at no charge. Pros Nothing good about this company. Had to drop them after the first year. That was 3 years ago. We are still trying to get our data from them. Cons The system was painfully slow and almost impossible to document well even with the templates. Customer service was awful. The final straw was a salesperson calling me up frantically telling me there’s no way I can meet meaningful use unless I pay them thousands of dollars to step in and assist me. I informed them my malpractice offers a free service and I refused to pay. Despite this, I’d get harassed weekly to sign a credit card release so they can bill me. Come to find out, I was fine all along and met meaningful use without paying them thousands. Review Source Similar Products Featured ## Related categories [Telemedicine](https://www.capterra.com/telemedicine-software/)[Mental Health](https://www.capterra.com/mental-health-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.