# Page 3 | CureMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is CureMD the right Electronic Medical Records solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/98772/CureMD-EHR/reviews

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CureMD

3.6 (86)

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Last updated March 13th, 2026

# Page 3 - Reviews of CureMD

## Showing most helpful reviews

Showing 51-75 of 86 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

mJ

monica J.  
MD  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Poor quality EMR with poor support"

December 8, 2022

1.0

we had a terrible experience with the staff and would not recommend to anyone

Pros

The system is extremely slow and kicks you out of the emr for no reason. You end up spending double he amount of time.

Cons

no support systemaccess blocked to retrieve my patients records

Review Source

JR

Jonaith R.  
Director, Revenue Cycle  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Lacking Substance"

March 25, 2024

2.0

Not ideal, I would now recommend and not in favor of keeping it going forward.

Pros

Web Based and easy to use, Cure Md is your most standard EMR system available.

Cons

The reporting system is leaves a lot to be desired

Review Source

RS

Raj S.  
MD  
Hospital & Health Care  
Used the software for: 1-2 years

### "Mediocre software, full of bugs"

March 5, 2021

3.0

Glad the nightmare is over. switching EMR are always hard but prolonging the misery with cureMD was not an option either

Pros

easy to use after overcoming the initial learning curve which can be steep

Cons

Full of bugs, prescriptions don't go through often, billing is clunky once we switched to different EMR our reading access to patient charts was blocked after 6 months. Most EMR will give you free read only access to your patient charts for 5 years. CureMD asked us to sign another contract to provide read only access to our patient data after 6 months.

Review Source

BR

Beth R.  
Manager  
Medical Practice  
Used the software for: 2+ years

### "Mediocre EMR"

August 18, 2017

3.0

When we signed on with CureMD they were one of the only ones out there in our price range for a small doctor's office. The market has greatly expanded the last five years and CureMD has not kept up with the competition - in design, usability, or functionality. Customer service not good - no one ever seems to know the answer to any question or they make up an answer the result doesn't work.

Pros

The ease of use of the patient portal, the ease of adding in patient data and provider notes, running reports, enter appointments into calendar, multiple calendar views

Cons

Only works in Explorer (MAJOR issue), cannot modify templates to users needs, billing department not very responsive to customers needs, very slow to follow up on claims, can't color code appointment types, types of reports is limited and new types can't be added

Review Source

TS

TERESA S.  
MEDICAL BILLER SUPERVISER  
Medical Practice  
Used the software for: 2+ years

### "the emr/ehr will take care of all your needs"

April 20, 2018

5.0

I'M VERY IMPRESSED WITH THE WAY THEY HAVE DEVELOPED SOFTWARE TO MAKE PROVIDERS CHARTING EASIER

Pros

I LIKE THE THEY HAS PROGRESSED AND THAT YOU CAN MORE FROM FIELD TO FIELD EASLY, CLAIM SCRUB, ALSO WITH THE ICD 10 WILL IDENTIFY THAT YOU HAVE USED WRONG CODE

Cons

I DIDN'T SEE ANYTHING THAT I HAD ANY NEGATIVE FEED BACK AT THIS TIME, I AM INTERESTED TO SEE HOW REPORTS WORK

Review Source

sK

sandra K.  
Director of Quality Improvement and Compliance  
Mental Health Care  
Used the software for: 2+ years

### "Excellent Service!"

February 15, 2018

5.0

Thank you for all your assistance, Sam!

Pros

Everyone at CureMD offers the upmost assistance with the EHR. Everything from reports to creating new features on our behalf.

Cons

Lab orders are labor intensive to catch up on. Meaningful use is difficult to understand, but CureMD has lead a well trained staff that is easy to follow through with.

Review Source

MB

Matthew B.  
Operations Manager  
Mental Health Care  
Used the software for: 2+ years

### "CureMD Platform review"

January 18, 2018

2.0

Pros

Affordable. I do like the new contact we have with them. He is much more attentive to our needs than the previous contact.

Cons

Not very user friendly. Does not operate on any browser except Internet Explorer. Slow to respond to command. No split screen capabilities. Poor reporting system that is not suited to our needs. Time consuming to verify patient information. Time consuming to enter new patients in the system. Eligibility checks are often incorrect. limited on it'#39;s usability on Ipads. No Kiosk capabilities. We are a mental health clinic which is not their strong suit.

Review Source

VR

Verified Reviewer  
Palliative Care Physician  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Practice management software"

March 23, 2018

4.0

Pros

They have a great support team, available anytime, by phone call or email. Simple to use and overall good reporting options.

Cons

The platform is outdated and needs to be updated, it is not very intuitive. It is clunky, does not work well with other browsers, only in explorer.

Review Source

JR

James R.  
Practice Manager  
Medical Practice  
Used the software for: 1-2 years

### "Great Solution for Specialty Practices "

February 14, 2018

5.0

Go for it, if you are looking for an easy to use specialty specific EHR.

Pros

Best software and support for an affordable price. with CureMD we can chart and bill so easily. High quality and quick implementation with responsive support.

Cons

CureMD used to work with Internet explorer only but recently they updated the system to work on all browsers.

Review Source

JW

Jake W.  
Chiropractic Physcian  
Medical Practice  
Used the software for: Less than 6 months

### "Adequate for generic purposes"

December 5, 2017

4.0

It is simple to use, but too simple and I felt the customization is where I ran into most of my problems.

Pros

The patient portal and running reports are the highlights and the rest is lack-luster and dated. If your in the market for the leading up-to-date software keep looking.

Cons

The customer service is lacking (that is the nicest way to put it). I am a younger doc with average tech-saviness, and this software just doesn't flow well. and Has a number of glitches. When you run into these glitches you WILL be left hanging because it takes forever to communicate with a competent rep.

Review Source

PG

Patrick G.  
Psychiatrist  
Mental Health Care  
Used the software for: Less than 6 months

### "Great customization "

October 13, 2016

5.0

This was my first product for my individual psychiatry practice. I am very happy so far. There have been some bugs that popped up unexpectedly but the customer service is great. My rep was available very quickly through phone and email. The trainings were extensive and well-run.

Pros

The customization is by far the biggest selling point. With the custom modules that can be created along with templates, my workflow is much faster. You can include everything needed for the highest complexity necessary and can choose what components go into each note.

Cons

Doing prescriptions takes a bit longer due to several steps needed to do each medication, but this is a mild irritant only. The program only runs on Internet Explorer, which is somewhat limiting, but nothing that would dissuade me from recommending it.

Review Source

SS

Sariye S.  
MD  
Medical Practice  
Used the software for: 2+ years

### "Horrible experience! Almost nothing works! Waste of money and time!!!!"

March 10, 2017

1.0

Pros

Nothing!!!!! Can't even think one positive about this system unfortunately! Deep regrets picking such system!

Cons

Horrible system and service!!!. Cannot even resolve any issue we come across. What a waste of time/money !!!! Reps have no clue about anything. They will close the tickets even before resolving problems. Using paper charts would be more time saving and safe!!!!! Can't wait to switch to another system. This system is way below standards!!!!!

Review Source

PP

Pinky P.  
Administrator  
Medical Practice  
Used the software for: 2+ years

### "Best software for our practice!"

February 15, 2018

5.0

We have 2 systems from CureMD they both are completely customized to our requirements.

Pros

Great support team, we can call them any time or email them and they get back to us. They help us with Meaningful use and MIPS Very easy to learn, our new staff can pick it up in a day or so They helped us with things which are only related to us, like inventory system or new reports as we are different than other practices.

Review Source

CB

Christina B.  
  
Medical Practice  
Used the software for:

### "Unsatisfactory Business Practice"

November 15, 2013

1.5

Pros

Nothing right now.

Cons

Our contract with CureMD expired at the end of October 2013. During this time we purchased a new electronic medical record system that would make office life so much easier. Unfortunately, Cure MD was not compatible with our new system. We were told that in November we would be able to do a data conversion to our new system. On November 1st, however, our use of the system was cut off even though we were paid up until the end of November. After a 3-day runaround, we were eventually told that they would not allow this conversion to happen unless we paid an large additional fee. The only bright side was the customer service rep we were working with. He was personable and friendly. You could tell that he was not happy with our outcome.

Review Source

NF

Nazanin F.  
  
Medical Practice  
Used the software for:

### "Under-impressed."

May 1, 2014

2.5

Pros

It is relatively easy to use and maneuver. I like that I'm able to see my billing details, although they could be updated more frequently. They do try to work with me and make things work, most of the time. The price is reasonable.

Cons

I've been using this system for 6 months now, and I'm not sure I'll renew the contract. I have previously used Epic, the VA system and an archaic system at Cedars before they converted to Epic, so I have some experience with other systems. CureMD is not the worst. But it is way inferior to some others. I have to say a new version has been promised, which may fix some of these issues, but for a system that has been around for ten years, you would expect less issues needing a fix.

Review Source

SD

Stephanie D.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "EMR"

November 8, 2016

3.0

The system is simple enough but it does have it's flaws as does any system. The price is competitive with other billing options out there.

Pros

easy to use, reasonably priced.

Cons

Feels like for the last 2yrs or so Curemd's main focus has been their EHR and not their billing program. The billing side could use some work and updates for instance i don't need to know a patient's sexual orientation to bill for an office visit. We do not use the EMR so it is a waste of time to have to fill in or skip these items.

Review Source

MS

Mikki S.  
Clinical Psychotherapist  
Mental Health Care  
Used the software for: 2+ years

### "In general working with this software is stress free!"

August 16, 2018

4.0

In general I am happy with the software--it truly could not be easier to use.

Pros

I like the simplicity if the software. Everything about CureMD is very easy to navigate. Another plus is that I can view some elements of the software via an app--which is super helpful when I am on the go.

Cons

I do not like that it only seems to function with Internet Explorer. Periodically there are glitches in the system which prevent me from completing a task.

Review Source

KH

Keturah H.  
Practice Manager  
Mental Health Care  
Used the software for: Less than 6 months

### "No thank you"

October 27, 2016

3.0

We have used CureMD for about one year and are currently looking to switch EHR systems. The current system is very clunky & has a lot of simple errors. Many things that we want changed are unable to be changed on our end & have to be forwarded to the "back end" or they can not be changed at all as we've been told it would make the changes across the board for all practices using the system.

Pros

The text message reminders are able to be sent as we are scheduling patients during check out.

Review Source

RK

Rebecca K.  
physician  
Medical Practice  
Used the software for: Less than 6 months

### "Good system"

February 4, 2017

4.0

The EMR is user-friendly, and the information on patients is easy to locate. There is a series of categories and subcategories. Even employees who weren't trained on CureMD EMR found it very easy for them to get into the clinical side of things and find their way around. I liked CureMD EMR much better than our previous EMR. The previous one stalled and was slow and hard to work through, but these issues have all improved with CureMD in our office.

Review Source

FB

Flora B.  
Office Manager  
Mental Health Care  
Used the software for: Less than 6 months

### "Good EMR"

October 17, 2016

4.0

I have used many EMR's in the past, and i am pleasantly surprised with curemd. Its definitely the best bang for your buck.

Pros

User friendly

Cons

I don't like that you have to hit SAVE every time you update something. It doesn't give you a prompt to save, so if you click out of a certain area, and didn't click on save your information you have inputted will be gone.

Review Source

MN

Mark N.  
Manager  
  
Used the software for:

### "Great vendor partner"

February 20, 2015

5.0

As an office manager for a four-provider practice, I am gearing to prepare the practice billing department for ICD-10 conversion. Saying I was concerned about the conversion would be an understatement. I discussed this with my EHR and Practice Management vendor, CureMD and to my relief they were already ICD-10 ready. While discussing the transition process, I realize there have to be tremendous changes to be made and we would have to hire a professional coder. The costs were going higher than we have estimated. So, we decided to take advantage of CureMD's billing services. Our collections have increased and we don't have to worry about denials or ICD-10 anymore.

Review Source

JG

Joe G.  
Business Manager  
Mental Health Care  
Used the software for: Less than 6 months

### "Review"

October 20, 2016

5.0

It's a very easy and straightforward product to use. I love the fact that it uses Microsoft word and Crystal reports. The web login makes it easy to use whether at work or from home. It takes just a second to schedule a new patient and have insurance information loaded into the system.

Pros

Utilization of Word and Crystal reports

Cons

Uses only Internet Explorer

Review Source

AK

Austin K.  
  
Medical Practice  
Used the software for:

### "Quite satisfactory so far"

September 3, 2014

4.5

Pros

Their customer support has impressed me the most. They are professional and friendly, and they have been extremely supportive during the training procedure. We are using their All-in-One solution, which has helped us cut the hassle and cost of subscribing to two different vendors.

Cons

I was hoping their EHR would be available on Mac. However, Avalon, their iPad App is doing the job for the moment.

Review Source

NK

Nina K.  
Marketing executive  
  
Used the software for:

### "Excellent experience!"

August 28, 2015

5.0

My experience with CureMD has been absolutely great! It's extremely adaptable and has the availability of all modules in a single system, offering me anytime anywhere information availability. It's all in one solution is what makes it stand out which has really helped me make a smooth transition to ICD-10. What I like most about it is that its integrated workflow adapts to my practice style, enabling me to truly personalize me operations, moreover it's also very user friendly.

Review Source

AT

Alex T.  
  
Medical Practice  
Used the software for:

### "User friendly "

April 2, 2014

5.0

Pros

Very few integrated EHRs have the combination of having a specialty-specific EHR, being ICD-10 ready, and having an endless list of features. CureMD is one of them.

Cons

Their product is cloud-based, and it was running slow on our system until we replaced our internet connection. Now we are doing great.

Review Source

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