# Page 3 | CureMD Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is CureMD the right Electronic Medical Records solution for you? Explore 85 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/98772/CureMD-EHR/reviews

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CureMD

3.6 (85)

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Last updated March 13th, 2026

# Page 3 - Reviews of CureMD

## Showing most helpful reviews

Showing 51-75 of 85 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

mJ

monica J.  
MD  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Poor quality EMR with poor support"

December 8, 2022

1.0

we had a terrible experience with the staff and would not recommend to anyone

Pros

The system is extremely slow and kicks you out of the emr for no reason. You end up spending double he amount of time.

Cons

no support systemaccess blocked to retrieve my patients records

Review Source

JR

Jonaith R.  
Director, Revenue Cycle  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Lacking Substance"

March 25, 2024

2.0

Not ideal, I would now recommend and not in favor of keeping it going forward.

Pros

Web Based and easy to use, Cure Md is your most standard EMR system available.

Cons

The reporting system is leaves a lot to be desired

Review Source

RS

Raj S.  
MD  
Hospital & Health Care  
Used the software for: 1-2 years

### "Mediocre software, full of bugs"

March 5, 2021

3.0

Glad the nightmare is over. switching EMR are always hard but prolonging the misery with cureMD was not an option either

Pros

easy to use after overcoming the initial learning curve which can be steep

Cons

Full of bugs, prescriptions don't go through often, billing is clunky once we switched to different EMR our reading access to patient charts was blocked after 6 months. Most EMR will give you free read only access to your patient charts for 5 years. CureMD asked us to sign another contract to provide read only access to our patient data after 6 months.

Review Source

BR

Beth R.  
Manager  
Medical Practice  
Used the software for: 2+ years

### "Mediocre EMR"

August 18, 2017

3.0

When we signed on with CureMD they were one of the only ones out there in our price range for a small doctor's office. The market has greatly expanded the last five years and CureMD has not kept up with the competition - in design, usability, or functionality. Customer service not good - no one ever seems to know the answer to any question or they make up an answer the result doesn't work.

Pros

The ease of use of the patient portal, the ease of adding in patient data and provider notes, running reports, enter appointments into calendar, multiple calendar views

Cons

Only works in Explorer (MAJOR issue), cannot modify templates to users needs, billing department not very responsive to customers needs, very slow to follow up on claims, can't color code appointment types, types of reports is limited and new types can't be added

Review Source

TS

TERESA S.  
MEDICAL BILLER SUPERVISER  
Medical Practice  
Used the software for: 2+ years

### "the emr/ehr will take care of all your needs"

April 20, 2018

5.0

I'M VERY IMPRESSED WITH THE WAY THEY HAVE DEVELOPED SOFTWARE TO MAKE PROVIDERS CHARTING EASIER

Pros

I LIKE THE THEY HAS PROGRESSED AND THAT YOU CAN MORE FROM FIELD TO FIELD EASLY, CLAIM SCRUB, ALSO WITH THE ICD 10 WILL IDENTIFY THAT YOU HAVE USED WRONG CODE

Cons

I DIDN'T SEE ANYTHING THAT I HAD ANY NEGATIVE FEED BACK AT THIS TIME, I AM INTERESTED TO SEE HOW REPORTS WORK

Review Source

sK

sandra K.  
Director of Quality Improvement and Compliance  
Mental Health Care  
Used the software for: 2+ years

### "Excellent Service!"

February 15, 2018

5.0

Thank you for all your assistance, Sam!

Pros

Everyone at CureMD offers the upmost assistance with the EHR. Everything from reports to creating new features on our behalf.

Cons

Lab orders are labor intensive to catch up on. Meaningful use is difficult to understand, but CureMD has lead a well trained staff that is easy to follow through with.

Review Source

VR

Verified Reviewer  
Palliative Care Physician  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Practice management software"

March 23, 2018

4.0

Pros

They have a great support team, available anytime, by phone call or email. Simple to use and overall good reporting options.

Cons

The platform is outdated and needs to be updated, it is not very intuitive. It is clunky, does not work well with other browsers, only in explorer.

Review Source

JR

James R.  
Practice Manager  
Medical Practice  
Used the software for: 1-2 years

### "Great Solution for Specialty Practices "

February 14, 2018

5.0

Go for it, if you are looking for an easy to use specialty specific EHR.

Pros

Best software and support for an affordable price. with CureMD we can chart and bill so easily. High quality and quick implementation with responsive support.

Cons

CureMD used to work with Internet explorer only but recently they updated the system to work on all browsers.

Review Source

DH

Diana H.  
Finance Manager  
Mental Health Care  
Used the software for: 2+ years

### "Overpromised and Underdelivered"

September 6, 2018

1.0

Extremely frustrating.

Pros

Absolutely Nothing. Providers do not like it. Office staff do not like it. Owner does not like it.

Cons

This system was sold as a full suite billing and EHR system. Had to use internet explorer, flat fees per month were very prohibitive, support in Pakistan, patient billing was sent months after the fact once insurances paid, patients complained, finally got a rein of the situation and billed patients directly and told them insurance would reimburse them for whatever was covered on their plan.

Review Source

PG

Patrick G.  
Psychiatrist  
Mental Health Care  
Used the software for: Less than 6 months

### "Great customization "

October 13, 2016

5.0

This was my first product for my individual psychiatry practice. I am very happy so far. There have been some bugs that popped up unexpectedly but the customer service is great. My rep was available very quickly through phone and email. The trainings were extensive and well-run.

Pros

The customization is by far the biggest selling point. With the custom modules that can be created along with templates, my workflow is much faster. You can include everything needed for the highest complexity necessary and can choose what components go into each note.

Cons

Doing prescriptions takes a bit longer due to several steps needed to do each medication, but this is a mild irritant only. The program only runs on Internet Explorer, which is somewhat limiting, but nothing that would dissuade me from recommending it.

Review Source

EP

Elmer P.  
CFO  
Medical Practice  
Used the software for: 6-12 months

### "Not for pediatrics"

August 30, 2018

1.0

Cloud servers lagged, notes went missing, billing is for lack of better word - horrible. We switch from another EHR and we were promised all data would transfer - this was a big deal for our practice as we had over 6 years of data - it did not transfer and took over 6 months for CureMD to fix some items and not all items were fixed.

Pros

It was cost - effective, that is all. We were over sold by seller.

Cons

Slow servers, billing is horrible, charts not good.

Review Source

PP

Pinky P.  
Administrator  
Medical Practice  
Used the software for: 2+ years

### "Best software for our practice!"

February 15, 2018

5.0

We have 2 systems from CureMD they both are completely customized to our requirements.

Pros

Great support team, we can call them any time or email them and they get back to us. They help us with Meaningful use and MIPS Very easy to learn, our new staff can pick it up in a day or so They helped us with things which are only related to us, like inventory system or new reports as we are different than other practices.

Review Source

CK

Cory K.  
Director of Information Sytems  
Mental Health Care  
Used the software for: 6-12 months

### "Pretty Awful"

September 22, 2016

2.0

They screwed up insurance credentialing, cost too much, and no providers like it. Worst customer service, they just expect everyone to be a doctor so when an IT professional deals with them they are clueless. Have features listed and in the program that aren't even functional, apparently on the roadmap though.

Pros

Nothing

Cons

Customer service Ease of use Customer service x50

Review Source

NF

Nazanin F.  
  
Medical Practice  
Used the software for:

### "Under-impressed."

May 1, 2014

2.5

Pros

It is relatively easy to use and maneuver. I like that I'm able to see my billing details, although they could be updated more frequently. They do try to work with me and make things work, most of the time. The price is reasonable.

Cons

I've been using this system for 6 months now, and I'm not sure I'll renew the contract. I have previously used Epic, the VA system and an archaic system at Cedars before they converted to Epic, so I have some experience with other systems. CureMD is not the worst. But it is way inferior to some others. I have to say a new version has been promised, which may fix some of these issues, but for a system that has been around for ten years, you would expect less issues needing a fix.

Review Source

EA

Elvis A.  
  
Medical Practice  
Used the software for:

### "Great cloud-based access"

August 22, 2014

4.5

Pros

I do not need a server room any longer. Neither do I need all that extra computer equipment and their never-ending maintenance costs. This is because their cloud system helps store all my data online. During the evenings, I spend some time on the Patient Portal, and my patient-based telephone traffic has drastically reduced. That has been a blessing.

Cons

I am also using the billing service, and although I do not need a dedicated billing staff at my practice any longer, I feel less 'in control'. With my billing staff, I could stop them at any time of the day to check what they were doing. It's not that CureMD has made any errors there, just that I feel less in touch with the process.

Review Source

MS

Mikki S.  
Clinical Psychotherapist  
Mental Health Care  
Used the software for: 2+ years

### "In general working with this software is stress free!"

August 16, 2018

4.0

In general I am happy with the software--it truly could not be easier to use.

Pros

I like the simplicity if the software. Everything about CureMD is very easy to navigate. Another plus is that I can view some elements of the software via an app--which is super helpful when I am on the go.

Cons

I do not like that it only seems to function with Internet Explorer. Periodically there are glitches in the system which prevent me from completing a task.

Review Source

KH

Keturah H.  
Practice Manager  
Mental Health Care  
Used the software for: Less than 6 months

### "No thank you"

October 27, 2016

3.0

We have used CureMD for about one year and are currently looking to switch EHR systems. The current system is very clunky & has a lot of simple errors. Many things that we want changed are unable to be changed on our end & have to be forwarded to the "back end" or they can not be changed at all as we've been told it would make the changes across the board for all practices using the system.

Pros

The text message reminders are able to be sent as we are scheduling patients during check out.

Review Source

aA

anil A.  
consultant  
Medical Practice  
Used the software for: Less than 6 months

### "MD"

October 4, 2016

5.0

Its easy useable and less complicated,easy icon, very well selection of icons and less complicated, made for us especially, keeping in mind, the time factor and speed a physician needs

Pros

user friendly, easy icon, very well selection of icons and less complicated, made for us especially, keeping in mind, the time factor and speed a physician needs

Cons

might not look beautiful or colorful as other products

Review Source

FB

Flora B.  
Office Manager  
Mental Health Care  
Used the software for: Less than 6 months

### "Good EMR"

October 17, 2016

4.0

I have used many EMR's in the past, and i am pleasantly surprised with curemd. Its definitely the best bang for your buck.

Pros

User friendly

Cons

I don't like that you have to hit SAVE every time you update something. It doesn't give you a prompt to save, so if you click out of a certain area, and didn't click on save your information you have inputted will be gone.

Review Source

AA

Andre A.  
  
Medical Practice  
Used the software for:

### "Much better than my previous EHR"

August 15, 2014

4.5

Pros

The integrated system has saved me a lot of time. Everything is simple, defined, and convenient. Previously, I was using Athena for their EHR and a smaller vendor for Practice Management. There was always a hassle of compatibility and data being duplicated.

Cons

Its access is limited to Windows. I'd love to see my EHR on my Mac. Their iPad app, Avalon, isn't fully functional at the moment; however, that is improving, and I've been assured that full functionality will come in pretty soon. Apart from that, it's perfect.

Review Source

JG

Joe G.  
Business Manager  
Mental Health Care  
Used the software for: Less than 6 months

### "Review"

October 20, 2016

5.0

It's a very easy and straightforward product to use. I love the fact that it uses Microsoft word and Crystal reports. The web login makes it easy to use whether at work or from home. It takes just a second to schedule a new patient and have insurance information loaded into the system.

Pros

Utilization of Word and Crystal reports

Cons

Uses only Internet Explorer

Review Source

JV

James V.  
  
  
Used the software for:

### "Experience with CureMD "

October 5, 2016

5.0

My experience with CureMD has been pretty good I really like certain aspects of their service. The customer support is truly amazing, I never have to wait too long on the phone and they get started on the issue almost immediately. The thing I like most is once they fix a problem, it never comes back. I see my friends who are coders thoroughly studying ICD-10 and it relieves me that I have such reliable software where I don't need to do any studying at all on the changes because I know my software will be updated in time.

Review Source

NK

Nina K.  
Marketing executive  
  
Used the software for:

### "Excellent experience!"

August 28, 2015

5.0

My experience with CureMD has been absolutely great! It's extremely adaptable and has the availability of all modules in a single system, offering me anytime anywhere information availability. It's all in one solution is what makes it stand out which has really helped me make a smooth transition to ICD-10. What I like most about it is that its integrated workflow adapts to my practice style, enabling me to truly personalize me operations, moreover it's also very user friendly.

Review Source

TB

Tim B.  
Health IT Consultant  
  
Used the software for:

### "Best I've come across, and Oh I've come across many!"

November 9, 2015

5.0

It's been four years since I am using CureMD's specialty ehr for my practice, I can proudly say that I am a loyal and happy customer. Never have I experienced any major issue for which the company didn't offer prompt support. The best part is that it's customized to suit my specialty which is oncology. It's easy to use and saves my practice a lot of time. I highly recommend it to my colleagues.

Review Source

JB

Jenny B.  
Director of Marketing  
Medical Practice  
Used the software for: 6-12 months

### "Our office uses CureMD. "

July 6, 2016

2.5

Pros

It's the standard. When it works, it does everything we need it to.

Cons

It often gets glitchy. But there is great customer support for the most part.

Review Source

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