--- title: "TanTrack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TanTrack Software - reviews, pricing plans, popular comparisons to other Spa products and more." source_url: "https://www.capterra.com/p/98828/TanTrack/" page_type: "product" language: "en" --- # TanTrack Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TanTrack ## What is TanTrack? TanTrack tanning salon software was developed to allow the tanning salon owner maximum control over the salon. Our tanning salon software was designed to be completely user friendly and still provide all of the necessary tanning salon functions you need to run your tanning salon. TanTrack tanning salon software will truly improve the way you manage your salon. Visit our website to request your free demo today! ## What is TanTrack used for? [Spa](https://www.capterra.com/spa-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $75 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TanTrack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.beautytrack.com/&name=TanTrack) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TanTrack 1.8 (5) VS. [5.0 (340)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting Price $75 Flat Rate, Per Month Starting Price $130 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (5) Ease Of Use 4.9 (340) Value For Money 1.8 (5) Value For Money 4.8 (327) Customer Service 3.4 (5) Customer Service 5.0 (333) ## TanTrack alternatives [4.7 (3,648)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (375)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $176.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (662)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/98828/TanTrack/alternatives/) ## FAQs about TanTrack Features and Usability ### What are the key features of TanTrack? TanTrack offers appointment and booking management, online booking, and calendar management for scheduling. It includes point of sale, credit card processing, and electronic payments for transactions, plus client management, customer history, and customer database. Additional features include inventory tracking, employee management, reporting & statistics, loyalty program, and SMS messaging. Getting Started and Support ### What training and onboarding options does TanTrack offer? TanTrack offers live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation and videos provide self-paced reference materials for setup, feature review, and ongoing learning. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What customer support options does TanTrack offer? TanTrack offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Support appears to rely on these channels for routine questions and troubleshooting, with no reviewer feedback available here to describe response speed, agent helpfulness, or common support frustrations. ## Features AI summary Based on 1,020 Spa reviews Capterra reviewers point to these as the spa software features buyers care about most: - **Appointment Management** (**70%** of reviewers rated this feature as critical) - **Calendar Management** (**60%**) - **Client Management** (**58%**) TanTrack supports all three of the top features reviewers prioritize: **Appointment Management**, **Calendar Management**, and **Client Management**. Together, these capabilities help spas schedule services efficiently, keep staff calendars organized, and maintain accurate client records, allowing teams to deliver smoother daily operations and better customer experiences. Appointment Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Client Management 1.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Point of Sale (POS) 2.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Electronic Payments 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Email Marketing 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns For Salons and Spas 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Specific for use in spas and salons TanTrack 30 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Salons and Spas: Specific for use in spas and salons - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Get Advice We can help you find the software with the features you need. Features 2.2 (5) 2.2 Based on 5 reviews ## Pricing Value for money 1.8 (5) Free Trial Basic $75.00 Flat Rate,Per Month Value for money 1.8 (5) 1.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.4 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.4 (5) 3.4 Based on 5 reviews ## User reviews Overall rating 1.8 Based on 5 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(4) Mentioned topic Sorted by most recent RB Robert B. Owner Hospital & Health Care ### "Worst software ever" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 4, 2023 Failures of this software have adversely impacted our business. I would never recommend this package to my worst enemy. Pros The only pro is, as other reviews have said, is that the service team is friendly and responsive. Cons I am a CPA with exposure to a wide range of software across industries- and this is by far the worst software I have ever dealt with. As I said, the service team is great. The problem is that I literally have to call them every single day, most days more than once and usually with the same problems. At their recommendation, I have replaced our computed and every wire and piece of equipment. Each day, it is some other reason that the software is failing. I'll tell you the real reason- the software stinks. Reasons for choosing TanTrack It was in place when we acquired the business. We would never in a million years select this software on our own. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Amanda S. Owner Civil Engineering ### "Do not use tan track! " 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 4, 2022 I think they don’t really care about your company I think they’re doing just enough to get by and I’m seriously sick about how much I’ve spent on it. Pros I love the software support I’ve enjoy talking to those guys and their help. They’re the only good thing about the company. Cons They haven’t fixed any of the bugs there’s no way to see when a person signs up the client portal is absolute crap I’ve had nothing but problems Alternatives considered [Tan Link](https://www.capterra.com/p/218673/Tan-Link/) Reasons for choosing TanTrack I didn’t like the salesman of tan link. Didnt really like tan tracks either. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tiffany M. Owner Retail ### "Disappointed to say the least" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 4, 2021 I have had noting but issues with the cost and charges. In addition to charging to convert the original software (they gave me a deal, haha $100) they charged me $60 a month and I wasn't even able to use it for 3 months. I was also charge during the pandemic shut down even though it was clear that we were shut down and was told by the Sales rep, that I had to give a reopen date even though at the time WA state did not have a re-open date. Like many we are still only operating at 25 - 50%. I decided to upgrade almost 3 months ago to take advantage of the online booking and back office since I do not have a office in my salon. I was charged $60 for my original plan in addition to upgraded charge 2 days later. I have yet to be credited that over charge. As stated before the reports have never been correct and I am unable to access anything from home. Basically I am paying extra for online booking, which is not worth the extra. I have found the tech support is very inconsiderate of your business needs and grossly underestimates how long things will take, causing the inability to open and make sales during business hours. I have only dealt with one sales person and anytime I have had a billing concern; he states that he cannot do anything. He has to run it by the owner. Without management or the ability to take care of the customer on their own, this has created the current scenario: over charges, extra charges and under performance. Pros Tan Track is easy to learn even for the most inept employees. They do update the software regularly as long as you are a monthly subscriber. (although you must initiate that you want this) Clients can book appointments online and this has freed up the phones; in our state you have to have an appointment and you have to call from your car before entering the salon. Cons The integration from my previous software took 3 months and was never actually converted correctly. During that time I had to pay my monthly premium but was unable to use it. The back office is yet to work correctly( I updated over 2 months ago) and constantly logs me out and unable to pull reports. Unreliability would be my biggest issue. May not be compatible with current hardware creating undesired or anticipated costs. Only one merchant (world pay) was available at the time I got this software. They definitely had many hidden charges that I was not use to paying almost doubling my cost. Reasons for choosing TanTrack Tan Track was the only software that I was able to find that was compatible with my FST timer. Had I known the headache and expense I would have taken the money and updated to a T-max timer first and then chosen a different software completely. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Christine M. Manager Consumer Goods ### "Review TanTrack" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2018 Tan track can log onto your computer and fix your problem big or small. You don’t have figure out what they are talking about - they just log on and fix it at no extra charge. Pros How easy this software is to use! Easy to teach other employees how to use it too! Reports on everything. Cons Expensive and if you have problem they call you back instead of getting someone on the phone when you call. They do call back promptly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Andrew W. Owner Apparel & Fashion ### "Stay away! Shady Business Practices" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 14, 2016 This is a very shady business. They will promise you the world to start and then hold your business hostage later on. They will do everything they can to force you into buying any add-on's from them and force you into using their monthly tech support. Do yourself a favor and stay far away! Pros non Cons everythign Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.