--- title: "Elina Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Elina Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/98868/Elina/" page_type: "product" language: "en" --- # Elina Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Elina ## What is Elina? Elina PMS reservations and property management software suite for vacation rentals - making growth easier. Features: The Smarter PMS, Be.Direct Booking Engine, Guest Journey, PMS Channel Manager, EasyPro Websites and Explore Helpdesk. Save time with automation, get tools to grow revenue, simple commission free pricing, API connected and ready, helpful support and advice and beautiful use of design and information. ## What is Elina used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/) Top alternative Featured Overall rating Based on 57 user reviews Reviews sentiment Positive 89% Neutral 2% Negative 9% Starting price £15 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Elina?[Manage this product listing](https://www.g2.com/products/elina/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Elina 4.5 (57) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price £15 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (57) Ease Of Use 4.6 (1,623) Value For Money 4.4 (54) Value For Money 4.6 (1,549) Customer Service 4.5 (57) Customer Service 4.7 (1,591) ## Elina alternatives [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (57)](https://www.capterra.com/p/2421/Easy-InnKeeping/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about Elina Overview ### What problems does Elina solve? Elina solves fragmented property operations by combining booking management, channel distribution, payments, housekeeping, check-in/check-out, guest messaging, and reporting in one system. Apartment hotels, serviced apartment operators, B&B owners, and hospitality managers use it to reduce manual admin, speed rate updates, automate routine tasks, and scale across properties with reliable onboarding and support. Answer based on 39 reviews Overview ### Which roles and teams benefit most from Elina? Elina is most used by hospitality leaders, including directors, managing directors, owners, and general managers, who need visibility into operations, revenue, and guest services. Finance and revenue teams use it to track performance and pricing, while front-office, accommodation, and facilities managers rely on it to streamline daily property workflows. Answer based on 47 reviews Overview ### What company size and specific industries is Elina built for? Elina is designed for hospitality businesses of all sizes, including serviced apartments, corporate housing providers, hotels, pubs with rooms, vacation rentals, and workforce accommodation operators worldwide. It fits companies in lodging and short-term stays that need software for managing guest-facing accommodation services. Features and Usability ### What are the key features of Elina? Elina includes core property management tools like reservations management, guest check-in/check-out, housekeeping management, and billing & invoicing. Reviewers most often highlight its booking engine, channel management, and third-party integrations as differentiators, along with guest communications and marketing automation for direct bookings and ongoing guest engagement. Answer based on 39 reviews Pricing ### How much does it cost and what fees or limitations are included? Elina starts at £12.78/month for the Enterprise plan for 40 units, while the Connect plan costs 15/month per room, apartment, or rental with unlimited users. Reviewers say the bundled tools can replace separate systems and save admin costs, but some report extra charges for changes, API discussions, and website upgrades. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does Elina integrate with? Elina integrates with ResDiary for restaurant table bookings, and its catalog lists over 20 integrations across payments, analytics, and operations. Key connected platforms include Adyen, Google Ads, Google Analytics 360, Google Maps, Hotjar, PayPal, and RemoteLock, covering booking, marketing, guest access, and payment workflows. Answer based on 18 reviews Getting Started and Support ### How easy is it to onboard and train a team on Elina? Elina is generally easy to onboard for day-to-day users, with documentation, videos, webinars, live online sessions, in-person training, and phone or email help available. Reviewers say nontechnical staff can learn routine tasks quickly through guides and tutorials, while teams handling broader functionality or setup may need more time and direct support. Answer based on 12 reviews Getting Started and Support ### What customer support options does Elina offer, and how do users rate the experience? Elina offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as friendly, knowledgeable, and responsive, with same-day replies and useful training materials. Some reviewers report delays during busy periods, occasional unresolved issues, and frustration when support felt inconsistent or difficult to reach. Answer based on 39 reviews Booking engine ### How well does Elina's booking engine work? Elina handles online reservations well with flexible booking rules, payment automation, and website integration that many hospitality teams find easy to manage. Hotels, B&Bs, and self-catering operators often like the guest booking flow and OTA connectivity, though some smaller businesses report setup complexity, occasional delays, or issues during upgrades. Answer based on 20 reviews ## Features AI summary Based on 3,980 Vacation Rental reviews Capterra data shows that buyers of vacation rental software rank the following features as their top priorities: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) Elina supports all three features that reviewers identify as most important: **Calendar Management**, **Data Synchronization**, and **Reservations Management**. Together, these capabilities help businesses keep availability up to date, maintain consistent data across channels, and manage bookings more efficiently, allowing teams to reduce scheduling conflicts and handle reservations with greater accuracy. Calendar Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Data Synchronization 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Reservations Management 4.5 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Online Booking 4.7 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Channel Management 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage various distribution channels, build relations with channel partners, and track their performance Elina 86 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Hospitality Industry: To be used by the hospitality industry - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Guest Tracking: Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inbox Management: Organize, prioritize, and manage incoming communications - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Overdue Payments: Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Short/Long Term Rental: Length of rental - Single Property: One location - Task Management: Create, manage and track all task activities and progression - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Utility Billing: Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.4 (54) 4.4 Based on 54 reviews ## Pricing Value for money 4.4 (54) [View pricing plan details](https://www.capterra.com/p/98868/Elina/pricing/) Connect (Per Room, Apartment or Rental Pricing) £15.00 Other,Per Month It includes: - Explore Helpdesk - Sync Integrated Software 1 or 2-Way - The Smarter PMS Enterprise £12.78 Other,Per Month It includes: - API Integration Access and Support - Explore Helpdesk - Integration Project Management - Sync Integrated Software 1 or 2-Way - The Smarter PMS Value for money 4.4 (54) 4.4 Based on 54 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (57) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (57) 4.5 Based on 57 reviews ## User reviews Overall rating 4.5 Based on 57 reviews Filter by rating 5(41) 4(10) 3(1) 2(2) 1(3) Mentioned topic Sorted by most recent AK Atif K. Managing Partner Hospitality ### "Peace of mind" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 25, 2024 Pros Payment automation & booking management flexibility. Cons Pax occupancy-based pricing is complicated. Switched from [Skyware](https://www.capterra.com/p/95589/SkyWare-PMS/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JM Jenny M. Business Owner Hospitality ### "Review of Elina" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 26, 2023 Good and support is excellent. Pros Ease of booking and payment of invoice. Viewing bookings is easy and seeing what availability. Cons Sometimes a function can be complicated lots of function before seeing result. Reasons for choosing Elina No as could not find one to suit the business use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Emilia M. Marketing Hospitality ### "Tickton Grange Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2023 Fantastic! Pros Integrating Elina into our business was a great move. The online booking system and ability to sell packages have been instrumental in growing our revenue and we have really appreciated all the hard work Elina has put in in helping both our transition and adaptation over the last few years. Cons All of the aspects that we needed to tailor to our individual business, Elina has worked with up proactively to iron out any bumps. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KJ Kamil J. General Manager Hospitality ### "Easy in use and reliable PMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2023 Pros Elina PMS is very easy in use, very reliable and provides all what is supposed to. It's simple but is also advanced in terms of features it provides. Cons As in every system, there are many things that us as a business would like to see working differently but these are individual options and feature within the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Mark G. General Manager Hospitality ### "I recommend using Elina" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 16, 2023 Weve been with Elina for about 7 years now i think and they've helped us control all aspects of our business through their PMS in this time.Innovative products are introduced regularly and things are constantly updated after customer requests. Their helpdesk is manned with people you get to know over time and we have relationships with rather than speaking to different people all the time. When things are wrong they listen and im happy that that our hotel business is looked after by them. Pros It controls all aspects of my business. So its a one stop shop that manages to specialise in all (well most) areas. Its generally easy to use and logical and user friendly Cons There are a couple of areas id like to improve but they are not priority so i dont know when or if these will happen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HE Hakon E. CEO Hospitality ### "Great software and helpful team" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 2, 2022 My experience with Elina is great, and I have a good feeling knowing that I have great team behind my back to help me grow my business. If you are working in the hospility industry and are looking for a software and a team to help you I would recommend you to contact Elina. Pros Elina offers good software and very good customer support. The team is extremely helpful in all situations. We have been in contact with Sales department, onboarding department and technician department and everyone have been very helpful and understanding. The software offers all the functions we need, and are easy to navigate and use. We have had our own contact person who has helped all the way and we would certainly recommend Elina to other users. Cons There are not many Cons in my opinion, but i'd like to team to investigate the possibility to let the users decide the themes of the software. As far as i know there is only one theme available. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Proprietor Hospitality ### "Feature rich PMS and Booking Engine" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 16, 2020 Like all migrations, Moving to Elina was painful to begin with. However, once we got to know the system its fast, quick and intuitive, and has been getting even more so with the user interface improvements that have been rolled out over the last 12 months Pros Elina is incredibly feature-rich. It delivers most of the requirements of a dedicated Property Management System and while also being a powerful Booking Engine. The redesign of the booking engine last year produced a very powerful sales process for guests making bookings online. A strong relationship with STAAH makes the integration for channel management quick and easy. Cons The accounting and invoicing modules need updating, something that the team at Elina have been working on in the last year. The customer support team are lovely, very very helpful and know their product inside out. To maintain the level of support as they do means that response times can suffer sometimes in busy periods. They do however always deliver a resolution! Switched from [eviivo](https://www.capterra.com/p/66294/eviivo-suite/) Eviivo relaunched with a new version, that offered reduced functionality at launch, higher prices. Unfortunately they were unable to migrate the existing data in its entirety to the this new version. That meant we last all guest history, preferences, notes etc. Just basic booking data for the previous 2 years. this meant losing 7 years of history. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 6, 2020 Thanks for writing a review and highlighting the importance of reservations, guest and company data - which is kept for the duration of a customers time with elina and is exportable via excel or API. We know how important and valuable you data is and hope you are now nuturing your data in elina DP Daniel P. Director Hospitality ### "Flexible and user-friendly PMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 16, 2020 We have been working with same PMS over +10 years, the recent years we have notice a increased development speed adding a lot of useful features making our live easier - both our staff members and customers. We are positive to see what the future brings - Thanks for a good cooperation and service delivery. Pros We appreciate the user-friendliness and flexibility in implementing tailor-made features for our business. The Elina concierge team always try their best to fulfill our needs and find technical solutions that works in for practical and operational purpose Cons As most software it is impossible to adapt to all needs, our company is based in Thailand and time difference is sometimes an issue in terms of quick support but that's nothing you can do about. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 5, 2020 Thank you for making time to write a review Daniel and for being an elina customer now for over 10 years! LH Louisa H. Co-Owner Hospitality ### "Elina PMS - recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2020 Pros \- management is supportive of implementing new integrations or improvements from their customers. This is a flexible approach you wouldn't get with larger companies - ability to automate key tasks and reduce manual processing - constantly improving and updating - support team is very quick to respond - generally reliable, no major issues - company understands challenges facing hotels and they can support overcoming these e.g. tools and strategies for driving more direct bookings Cons \- focus on making the system more user friendly, reducing the number of steps needed to complete a task/transaction. This is improving and we have have seen positive steps forward here. - initially we didn't have much interaction Elina and we were left to get on with things, so felt we missed out on learning more about what more the product could do, but the approach has changed in recent times and we have received much more proactive support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 22, 2020 Louisa, thank you for making time to review elina! Karol M. Head of Revenue Hospitality ### "Great choice " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2020 The team is great, constantly coming up with improvements and they actually listen to feedback and implement it. Great support and understanding from them during COVID19 times. Pros A fantastic software. We use it for a company that operates both in the apartment and the hotel world and across multiple geographies with varying tax rules. Elina is smashing it - once it's set up properly, it's a breeze. From day-to-day operations to reports and 3rd party integrations (payment gateways, RMS, custom housekeeping app). Take your time to plan out full set up with them inc. marketing and auto communications - it will save you hours and hours of work every week so it's worth understanding it fully and planning out for it. Overall, outstanding software and partnership. Cons Nothing, really. There were some points on design and usability but they addressed it with one of their recent new releases. Reasons for choosing Elina There are a few good other options out there but Elina are cheaper, more used to serviced apartments and felt they had more of a personalised approach to my business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 23, 2020 Karol, Thank you for making time to review elina [View all Reviews](https://www.capterra.com/p/98868/Elina/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.