# Amadeus Hotels Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Amadeus Hotels Software - reviews, pricing plans, popular comparisons to other Reservations products and more. Source: https://www.capterra.com/p/98948/Amadeus-Hotels --- # Amadeus Hotels Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on January 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Amadeus Hotels ## What is Amadeus Hotels? A custom-built hotel management solution, adaptable to the requirements of every hotel - from a small 2 star single property right up to the complexities of a multi-property luxury brand. ## What is Amadeus Hotels used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €1 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Amadeus Hotels?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.amadeus.com&name=Amadeus Hotels) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Amadeus Hotels 4.5 (6) VS. [4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price €1 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (6) Ease Of Use 4.2 (338) Value For Money 4.2 (5) Value For Money 4.1 (322) Customer Service 4.2 (6) Customer Service 4.1 (331) ## Amadeus Hotels alternatives [4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (217)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Catering Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage catering operations/processes GDS/OTA Integration 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations Marketing Automation 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Online Booking 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Point of Sale (POS) 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Reservations Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Amadeus Hotels 9 features Manage catering operations/processes Long term accommodation for guests Global distribution system used by online travel agencies to track availability and manage reservations Automate workflows and trigger campaigns based on customer actions More than one location Book meetings and appointments through a website or digital platform Accept and process customer payments for products or services using hardware and software Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event One location Get Advice We can help you find the software with the features you need. Features 4.7 (6) 4.7 Based on 6 reviews ## Pricing Value for money 4.2 (5) Basic €1.00 Flat Rate,Per Month Value for money 4.2 (5) 4.2 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (6) 4.2 Based on 6 reviews ## User reviews Overall rating 4.5 Based on 6 reviews Filter by rating 5(3) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DD Daisy D. Manager Hospitality ### "Easy Communication " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 23, 2023 Pros The ability to view the history and sort service order by needs. Easy to use by placing multiple calls at once for 1 location. Cons The inability to place in new service order if there are existing ones that are not followed up with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MV Mayerlin V. Agente de viajes Leisure, Travel & Tourism ### "Hoeltes y reservas " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 24, 2023 Ayuda a que la labor sea más rápida y sencilla, orienta sobre buenos hoteles y categorías , es fácil de usar y muy completa Pros Es una herramienta muy útil y completa con información detallada y confiable sobre los hoeltes Cons Algunas veces no se consiguen hoteles en ciertas ciudades Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Operation Manager Hospitality ### "Good Source for Business " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 12, 2021 With Amadeus hotel software we are able to increase our revenue and generate extra source for business , and with the chance to link with the channel manager , managing the platform become very easy and effective. highly recommended as a different source for generating more revenue. Pros Amadeus system very helpful in bring business to your brand , specially those intrested on business to business for generating revenue . Software enables you to manage your prices , inventory , Availability and product descriptions. We recieved good training and support from the team , All available features help you to manage effectivly your products . The bouns point is that we are able to link amadeus software with the channel manager that facilitate to manage all rates and availability effectivly and efficiently. Cons The only negative point with the software is the set up and primary configuration process which need long time and repatative process. Also one other issue you are unable to track old reservation more than 6 monthes which i consider negative point . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG Dave G. Assistant General Manager Hospitality ### "HotSOS Application Works Perfectly for Engineering Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 13, 2020 HotSOS allows accountability with work orders and the ability to track completion of preventative maintenance. Pros The desktop website along with mobile apps work well and give excellent options for using from any device. Cons The initial setup was time-consuming and had numerous issues to correct in the beginning stages so that preventative requests would generate at the proper time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Sandra P. Corp. Sales & Catering Mgr. ### "Amadeus worked well" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 March 22, 2018 Pros I used the Amadeus software when I was a Corporate Sales and Catering Manager and the system really kept great track of details and the training offered was really pretty good, straight-forward tutorials. Cons There really was not much about the Amadeus software that we did not like other than maybe the cost out-weighing what the software provided, but you do always get what you pay for and that was true here as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HO Henry O. Director Commercial Real Estate ### "Top class" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2018 Improvement Pros This is the best software solution in hotel management that helps improve the lifestyle and user ability on the internet Cons The user guide and interface of the software needs a review to improve the use of the system by users Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)