--- title: "Joy Fax Server Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Joy Fax Server Software - reviews, pricing plans, popular comparisons to other Fax Server products and more." source_url: "https://www.capterra.com/p/99012/Joyfax-Server/" page_type: "product" language: "en" --- # Joy Fax Server Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Joy Fax Server ## What is Joy Fax Server? Client/server-based software that provides automatic fax routing, read tracking, fax broadcasting, and fax-to-email capabilities. ## What is Joy Fax Server used for? [Fax Server](https://www.capterra.com/fax-server-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Joy Fax Server?[Manage this product listing](https://www.g2.com/products/joyfax-server/claim_requests/new?auto=true) ## Joy Fax Server Overview Updated August 2026 AI summary Joy Fax Server enables organizations to send, receive, and manage electronic faxes, offering features such as delivery tracking, fax-to-email integration, and FoIP support. It is suitable for businesses seeking a fax server solution with options like automated routing and whitelisting or blacklisting to control fax distribution and enhance security within their communication workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Joy Fax Server 3.0 (2) VS. [4.8 (86)](https://www.capterra.com/p/197267/mFax/reviews/) Starting Price Contact vendor Starting Price $300 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.8 (363) Value For Money 1.0 (1) Value For Money 4.7 (273) Customer Service 2.5 (2) Customer Service 4.8 (233) ## Joy Fax Server alternatives [5.0 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (51)](https://www.capterra.com/p/172834/FaxLogic/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.3 (3)](https://www.capterra.com/p/199734/ICTFAX/#reviews) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [iFax](https://www.capterra.com/p/198884/iFax/) [4.8 (363)](https://www.capterra.com/p/198884/iFax/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198884/iFax/) ## Features AI summary Based on 358 Fax Server reviews Capterra reviewers highlight these as the features buyers care about most when choosing a fax server: - **Electronic Faxes** (**56%** of reviewers rated this feature as critical) - **Delivery Tracking** (**46%**) - **Encryption** (**57%**) Joy Fax Server includes **Electronic Faxes** and **Delivery Tracking**, giving teams a way to send and receive digital fax documents while monitoring whether transmissions reach their destination. However, it does not include **Encryption**. Instead, it offers **Fax to Email** (**39%**), which gives users another practical way to receive and manage fax communications through their inbox. Together, these features help businesses handle fax workflows more efficiently, keep records organized, and track document delivery with greater confidence. Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Electronic Faxes Create, edit, preview, and send faxes electronically Fax to Email Receive faxes directly in the email account FoIP Send/receive faxes through fax over IP connection Whitelisting/Blacklisting Control system access and/or deliverability for applications and email addresses Joy Fax Server 6 features ### All Features - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Electronic Faxes: Create, edit, preview, and send faxes electronically - Fax to Email: Receive faxes directly in the email account - FoIP: Send/receive faxes through fax over IP connection - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 1.0 (1) Value for money 1.0 (1) 1.0 Based on 1 reviews ## Support, customer service and training options Customer Service 2.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.5 (2) 2.5 Based on 2 reviews ## User reviews Overall rating 3.0 Based on 2 reviews Filter by rating 5(0) 4(1) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent TG Tomas G. President Hospital & Health Care ### "Poor Tech Support" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 October 29, 2018 very dissapointed Pros Cheap, Nice reviews online, server based Cons crashes all of the time, very unpredictable on success of sending faxes. Very poor tech support, they don't return Emails as prompt as they should, many times I have to resend Email 2 or 3 times and many times they just ignore the Emails Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DL David L. Mr. ### "Very well thought out" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 June 10, 2013 Excellent program, easy to install and setup. Highly recommend to anyone using fax. Pros Very well thought out, and comprehensive. Easily the best phone system software I've seen in a long time. I love the excellent fax editor! Cons Non-native English. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.