# ComplianceWire Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ComplianceWire the right Learning Management System solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/99068/ComplianceWire/reviews

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ComplianceWire

3.9 (13)

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Last updated March 13th, 2026

# Reviews of ComplianceWire

Ease of use

3.8

Customer Service

3.6

## Showing most helpful reviews

Showing 1-13 of 13 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Alexander V.  
Process/Project Engineer  
Pharmaceuticals  
Used the software for: 1-2 years

### "Good But Flawed LMS"

July 30, 2021

5.0

I enjoyed it, I just wish they thought out the trainer portal better. If they made it similar to the learner portal, it would be a great LMS.

Pros

I liked its ease of use as a learner. It is easy to navigate to courses you need to take and take them. That part is very intuitive.

Cons

Once you have to sign as a trainer, things get more complicated and confusing. The learner portal is much better than the trainer one.

Review Source

TD

Tracey D.  
Global Quality Systems Service Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "ComplianceWire Admin Review"

August 17, 2017

4.0

The system is mush better than paper based and has made it easy to track our compliance in the training aspect of cGMP.

Pros

The system is easy to configure when it comes to updating pick lists, adding and removing users, reporting works well. The system is great for automating reports for assignments and grouping of emplyees.

Cons

The one feature I do wish were different is the ability to track cross-training of users. We have manufacturing employees that are trained in multiple areas, and the system tracks by a single role. To work around the issue, I have created groups and added users to various groups as needed to receive the additional training curricula.

Review Source

NR

Nick R.  
Global Director Training  
Pharmaceuticals  
Used the software for: 1-2 years

### "Out of Date, But Useful for Tracking Training!"

December 4, 2024

3.0

Our entire organization found it clunky, difficult to access , difficult to navigate, and very much outdated when compared to other LMS/ AI-powered platforms.

Pros

It has sound record-tracking/ completion capabilities good for compliance records, etc.

Cons

It is very ‘un’ sure-friendly, and is not powered by AI in anyway to stay current in providing unique learning experiences to users.

Review Source

JT

Justin T.  
Supervisor  
Pharmaceuticals  
Used the software for: 2+ years

### "Amazing for training for large companies "

October 4, 2022

5.0

Pros

It’s mind blowing how well this system manages the training for such large companies. You can pull all kinds of reports and track everything.

Cons

There isn’t much that I have to say that I don’t like. I wish pulling reports was more intuitive and less complicated.

Review Source

HZ

Haroon Z.  
Systems Analyst  
Medical Practice  
Used the software for: 2+ years

### "Validated LMS that has enough features and is stable"

April 24, 2017

5.0

Pros

An excellent LMS for both the administrator and end user. Very intuitive yet robust features. I have used several other LMS's but ComplianceWire has all the features and functionality I need and very stable. There are far and few issues or bugs and when comparing to other systems I've used. If you work in a validated environment this is by far the best tool that will meet all your 21 CFR Part 11 requirements.

Cons

May not have all the "bells and whistles" of other LMS's but enough to make your job easy. Can be pricey if you need to add additional features that are not standard.

Review Source

VR

Verified Reviewer  
Technical Manager  
Research  
Used the software for: 2+ years

### "Get something else"

April 5, 2019

1.0

Pros

The reporting features and email reminders were good.

Cons

The customer service is a nightmare. The training for initial setup and use is done by people who have no idea what they are doing. We literally had to redo everything we started with because of the bad training. The low upload size is a joke. If you want any functionality out of the software, you have to buy extra components for thousands of dollars per module. While the per user cost is low, you can't recycle licenses for staffing replacements which means any turnover costs twice as much in the system. This software may have been cutting-edge 20 years ago.

Review Source

AT

Allison T.  
Analyst  
Pharmaceuticals  
Used the software for: 1-2 years

### "Compliance wire is useful for more than just training. "

July 20, 2021

5.0

It’s a great, useful, user friendly program for me.

Pros

I love how it tracks your training and is easy to use. It looks great. I also use it for finding documents by searching the catalog and it is an easier way to search by key words than anything else I have at work.

Cons

I think very occasionally it can have glitches. For the most part it runs so smooth and is easy to use so an occasional hiccup is nothing.

Review Source

JH

Jaime H.  
IT Lead  
  
Used the software for: 2+ years

### "Easy to use platform for web based trainings"

May 4, 2018

5.0

Pros

All my trainings on a single platform. Segregation of trainings by companies. Friendly interface with easy to find links. Easy to use navigation tools. integrated with AD and single-sign-on features, so no need to type username/password. Email notifications for newly added and about to expire trainings.

Cons

History of completed trainings is not paginated, so you have to either filter it very specifically, or go through a very long list of items depending on your training history.

Review Source

WT

Waukesah T.  
Lead Training & Development Specialist  
Pharmaceuticals  
Used the software for: 2+ years

### "Best LMS I have ever used!"

August 24, 2017

5.0

Pros

I love the ease of being able to track every employee training by simply entering their assigned user ID, they do not have to be active CW users.

Cons

Running a particular report can sometime be challenging, you have to specifically assign the item you are trying to view on the report.

Review Source

VR

Verified Reviewer  
Senior Technical Support Engineer  
E-Learning  
Used the software for: Less than 6 months

### "ComplianceWire, it's unique - but is it TOO unique?"

October 4, 2018

3.0

Pros

I enjoy how easy it was to navigate, and figure out nuances with general assignments, and admin tasks.

Cons

I've NEVER heard of an LMS with a 200MB upload limit for SCORM courses, this is the lowest industry wide, that I've encountered. As such, we've been unable to make use of their LMS, because it won't allow us to actually submit normal sized SCORM courses, which for our vendor can exceed 600MB/file. Further, their AICC relayer had MAJOR issues connecting to my vendors AICC content, leaving us unable to verify courses via eSignature, which is essential. Not a great experience on this LMS, at all.

Review Source

DW

Don W.  
Architect  
Information Technology and Services  
Used the software for: 2+ years

### "Just garbage"

June 29, 2022

1.0

This garbage is an embarrassment to the training profession. Anybody leaning on these clowns for certifications or training is going to be sorely disappointed. The software is what I would expect if I gave a team of high-schoolers a weekend project to create an LMS... if this is the best that is out there - there is a LOT of opportunity - it would be hard to do much worse IMO

Pros

Ummmm - it was web-based? That's about the only good thing.

Cons

Trite, antiquated - focused on labels, not comprehension.

Review Source

CB

Christine B.  
  
  
Used the software for:

### "Help with CPD"

January 13, 2016

5.0

As an auditor I have over the last 12 months completed a number of useful training modules accessible on ComplianceWire. I have found the modules to be valuable in providing building blocks of knowledge and have supported me in my Continuous Professional Development. Some can take over an hour to complete but the ability to access them at any time and the multiple tests of understanding contained within each module allow you to dip in and out as time permits. Having the verbal communication of the module information turned on can be restricting in where and when you access the modules but you can always turn the sound off if working in an open plan office although personally I prefer to listen as well as read. It slows me down and I find that generally I take more in.

Review Source

cK

christi K.  
QA analyst  
  
Used the software for:

### "This is very intuitive for learners to use, however not as intuitive for administrators"

January 8, 2016

4.0

Pros: easy to use for Learners convenient to use Cons: not as intuitive for administrators when running reports, creating forms, etc. cannot assign curriculums to multiple user groups at a time. The advanced training course I attended in the bay area in 2015 could easily have been two days rather than one. It may be a good idea to extend that out.

Review Source

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