# MEDITECH Expanse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MEDITECH Expanse the right Electronic Medical Records solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/99070/Practice-Management-Solution/reviews

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MEDITECH Expanse

3.2 (48)

[View alternatives](https://www.capterra.com/p/99070/Practice-Management-Solution/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of MEDITECH Expanse

Ease of use

3.2

Customer Service

3.0

## Pros and Cons in Reviews

Hallye N

Clinic ManagerMedical Practice, 51 - 200 employeesUsed the software for: 1-2 years.

“Affordable and community-hospital-friendly, Expanse offers smooth clinical workflows, solid patient engagement tools, and a manageable implementation process with lower IT overhead.“

March 13, 2026

bl

blake l

studentGraphic Design, Self-employedUsed the software for: Less than 6 months.

“it has a outdated interface and limited customization options“

May 5, 2025

IA

Isaac A

clinic assistantArchitecture & Planning, 201 - 500 employeesUsed the software for: Less than 6 months.

“I am an architecture student and recently entered a new pre-professional project at my university where I was assigned as an intern in a clinic, although my main role was focused on remodeling the facilities, the head of the clinic asked me to learn how to use this software to better understand the requirements of doctors and ensure a smooth integration of infrastructure with information systems. While learning about MEDITECH Expanse, I was able to appreciate its versatility and powerful ability to manage and store clinical data, thanks to this system I was able to quickly access patients' medical records, which allowed me to better understand their needs and design adequate spaces for their care.“

July 2, 2023

MF

Mandy F

LPNHealth, Wellness and Fitness, 10,001+ employeesUsed the software for: More than 2 years.

“Although the system does feel clunky to use, and we have not found it to be intuitive, it does collect info“

May 28, 2025

IA

Isaac A

clinic assistantArchitecture & Planning, 201 - 500 employeesUsed the software for: Less than 6 months.

“In short, my experience was a difficult challenge and something new for me, but I liked seeing how these medical systems work.“

July 2, 2023

SS

Sarah S

Credit Balance resolution specialist Hospital & Health Care, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“My experience with MEDITECH, was slow to warm up to but once learned how to navigate I could do anything I needed to do in order to find the information I needed.“

February 3, 2022

## Showing most helpful reviews

Showing 1-25 of 48 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LF

Lauren F.  
Therapy Partner  
Hospital & Health Care  
Used the software for: 6-12 months

### "Overall, I enjoy Meditech"

December 27, 2024

4.0

I feel meditech expanse was useful as I worked here. I was able to view a variety of files that were well organized and accessible among providers

Pros

Ability to review notes, save/import previous notes for easy tracking

Cons

Slower and not as updated compared to other softwares that I have used

Review Source

SG

Sheral G.  
Project Manager  
Information Services  
Used the software for: 2+ years

### "Project manager who implemented Meditech for 16 years"

August 17, 2024

4.0

Project manager of the consulting team implementing Meditech for 16 years.

Pros

Meditech can be a very "user" friendly software for not only implementation, but use. However, the parameter settings are KEY, for each module, for the main system. If your implementer OR your workflows don't support these parameters, you MUST figure it out!

Cons

The medical record number wheel can be problematic during go lives.

Review Source

TM

Tm M.  
n  
Hospital & Health Care  
Used the software for: 6-12 months

### "Never use this software. "

June 2, 2023

1.0

No benefits to using this software. I would avoid this product.

Pros

nothing. I like nothing about this software.

Cons

At least 4-5 steps needed find out simple information ie lab trends. Previous d/c summary or H and P. Exists no option to link EMR different facilities. Never any customer support. For example in my facility. Charts need to be signed, IT or help desk takes over 2 weeks reply. Never seen anything like it.

Review Source

bL

blake L.  
student  
Graphic Design  
Used the software for: Less than 6 months

### "good over all"

May 5, 2025

4.0

it is mostly positive but yet sometimes nuanced

Pros

the patient communication and it is user friendly

Cons

it has a outdated interface and limited customization options

Review Source

IA

Isaac A.  
clinic assistant  
Architecture & Planning  
Used the software for: Less than 6 months

### "Learning about the management of a clinic thanks to MEDITECH Expanse"

July 2, 2023

4.0

I am an architecture student and recently entered a new pre-professional project at my university where I was assigned as an intern in a clinic, although my main role was focused on remodeling the facilities, the head of the clinic asked me to learn how to use this software to better understand the requirements of doctors and ensure a smooth integration of infrastructure with information systems. While learning about MEDITECH Expanse, I was able to appreciate its versatility and powerful ability to manage and store clinical data, thanks to this system I was able to quickly access patients' medical records, which allowed me to better understand their needs and design adequate spaces for their care. In short, my experience was a difficult challenge and something new for me, but I liked seeing how these medical systems work.

Pros

In my little experience of less than a year using this system, I must emphasize the following positive points: it is a comprehensive and efficient system that facilitated access to medical information and how, thanks to this, it speeds up administrative processes. Another very good point is its real-time data integration between different departments and services, thus optimizing coordination and collaboration between medical personnel.

Cons

The only negative point that I found about this system was that when using some functions I could not do it correctly because they required more training and familiarization to use them optimally, so it could be improved in this aspect to do more. Intuitive all the functionalities in general.

Review Source

ZC

Zachary C.  
Clinical Director of Integration  
Hospital & Health Care  
Used the software for: 6-12 months

### "Cheaper than Epic but much less user friendly"

February 6, 2023

3.0

Overall, MEDITECH is sufficient for my EMR charting needs but is severely less functional than others I have used

Pros

The software works (which is better than other EMR softwares) and is highly HIPAA compliant.

Cons

The features are "clunky" and don't seem to be updated for the 2020's software standard most are used to. In particular, the lack of "click-ability" of most inputs and instead having to use the arrow keys is quite old-fashioned

Switched from

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

switched institutions

Review Source

CK

Charles K.  
Doctor  
Hospital & Health Care  
Used the software for: 2+ years

### "Cumbersome, slow, unintuitive, dysfunctional"

September 28, 2016

1.0

Pros

Nothing. According to our administration, the system cost millions of dollars for our small community hospital. Yet our IT dept. had to build the system. I was very involved in this process. But there are many inherent limitations of this software. The company did send there people to our hospital for support, they were good, but they frequently said 'it can't do this' or 'it can't do that' when asked why/what can be done to streamline or expand any specific screen or template for any given item.

Cons

It is inherently slow. It takes many clicks to accomplish a single step. We have a very good IT dept. and we built the software customized to our hospital. But the system is inherently dysfunctional. There area many examples including very limited number of characters that can be entered by free text in there small box space, then it may unexpectedly delete any of this info. The med reconciliation is cumbersome and inflexible, looking up old records is slow and difficult, and the whole system in unintuitive. We were forced to use the system in my department, but some staff Dr's refused to use it. I used this software at 2 different hospitals and both were bad. There was universal agreement of our med staff that even after a couple of yrs of it being in place, nobody liked it.

Review Source

MS

Michele S.  
Director of Compliance, Quality Improvement and Nursing  
  
Used the software for: 2+ years

### "Meditech Magic vs Client Server"

April 20, 2017

3.0

I have used both Magic and Client Server and find the latter much more intuitive. Meditech Magic looks like a bare bones version of Client Server. I worked in the IT department at the Magic hospital, and the report writer was able to create new reports very easily on the fly. The hospital was constantly changing various screens since it was so easy to do (not necessarily a good thing). I was an end-user at the Client Server hospital so I don't have the same level of knowledge of the IT side. Customer support seemed fair at both locations.

Pros

Meditech Magic is easier to build onsite and report options are good; Client Server is more user friendly and visually appealing.

Cons

Meditech Magic screens are more difficult to understand and navigate; client server can be overhwhelming in terms of the number of tabs and amount of information on the screen.

Review Source

SS

Sunil S.  
Physiotherapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Medical Records and Charting Made Easy"

February 10, 2023

4.0

Pros

Important and favorite feature of Meditech is all the medical records are readily available. Easy to chart.

Cons

Sometimes, when charted on wrong patient by mistake it is impossible to correct that.

Review Source

AM

Amanda M.  
Continuous Improvement Specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Meditech Expanse"

March 25, 2024

4.0

I have used Meditech with a variety of versions (Magic, 6.07, 6.15, Expanse) and have found each iteration to improve with the needs of the HealthSystem.

Pros

I like how easy it is to navigate in Meditech. I can find the information I am looking for and is in a format that is useable for my work.

Cons

I feel that the things I like least are due to items that were pulled over when it was upgraded from a previous version. Using some upgraded functionality of the system would have made searching for orders and interventions better.

Review Source

AM

Angela M.  
Administrator  
  
Used the software for: 2+ years

### "Meditech EHR"

December 7, 2017

4.0

Pros

I have used Meditech in 2 hospital systems. I am very used to it's menus and how to navigate. The labels are very user-friendly for healthcare

Cons

I would really like to be able to use more of the custom fields; the documentation is difficult to understand.

Review Source

JM

Jordan M.  
Imaging System Administrator  
  
Used the software for: 2+ years

### "Has potential"

October 3, 2017

2.0

Pros

Purchased prior to my arrival of job. Looking forward to the newest update of Meditech 6.16 when it arrives.

Cons

Worklist are not customization or prioritizing patients. And does not allow a hard stop if needed.

Review Source

SH

Shelly H.  
Attenidng ICU Physician  
Medical Practice  
Used the software for:

### "0 out of 10 recommend"

December 21, 2018

1.0

Pros

I see nothing that is a Pro of this EHR - I have absolutely no compliments. I mean I guess it is electronic?.

Cons

The layout is by far the worst I've seen! These days you should be able to easily modify your home screen to your preference (organize by bed versus name versus attending physician, etc) ... this is easy to do but yet this EHR does not even do this! The orders are by far the least intuitive I've worked with (allergy warnings do not pop up when medications are entered, etc). This system is so archaic it is dangerous.

Review Source

LS

Luke S.  
Md  
Medical Practice  
Used the software for: 2+ years

### "Dr from avera yankton sd"

December 4, 2017

1.0

Cons

Very dangerous product. No support. Meditech 6.1 is an on going experiment on pts and Drs. I'll need to brief up my malpractice coverage.

Review Source

JS

Justin S.  
MD  
  
Used the software for: Less than 6 months

### "Do not buy"

August 25, 2017

1.0

If your hospital is considering this product I strongly warn against it.

Pros

There is very little to appreciate in this system. I really can't find any positive aspects of this software. Common sense and user experience was not a top priority while this system was being constructed.

Cons

The product is very poorly built from the unpinnings to the user interface. The system has bugs that cause it to stop working with no warning. It has way to many clicks and scrolls. It is a hindrance to patient care.

Review Source

SM

Sean M.  
  
Medical Practice  
Used the software for:

### "Meditech EHR"

February 25, 2015

3.5

Pros

Med dose times, self-loads blood glucose levels, alerts to new labs and orders.

Cons

Nursing assessments grouped together making it less convenient to chart; could be more user friendly in finding certain reports, images etc.

Review Source

Hallye N.  
Clinic Manager  
Medical Practice  
Used the software for: 1-2 years

### "Great EHR for small hospitals"

March 13, 2026

4.0

Meditech Expanse is a solid, cost-effective EHR that punches above its weight for small to mid-size regional hospitals — but organizations with complex or highly specialized needs may find its flexibility ceiling limiting.

Pros

Affordable and community-hospital-friendly, Expanse offers smooth clinical workflows, solid patient engagement tools, and a manageable implementation process with lower IT overhead.

Cons

Customization can feel limited for complex needs, third-party integrations aren't always seamless, and reporting/analytics tools may feel basic compared to larger EHR platforms.

Review Source

VR

Verified Reviewer  
UR nurse  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy to use"

August 2, 2025

4.0

Three years accessing EMR platform for Utilization Review; easy to locate; very simple formats; mostly free-style or free-text look.

Pros

Access was very fast; multiple steps but necessary; easy access to locate patients; very simple interface.

Cons

Design or interface didnt seem so clear or self-explanatory to me when trying to find specific notes or clinical information.

Review Source

SF

Sarah F.  
Medical Assistant  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to use application"

May 22, 2025

4.0

My overall experience was just okay, it wasn't terrible but it wasn't amazing! There were pros and cons and honestly they were about even!

Pros

Meditech was pretty easy to understand, i liked how the bedboard was and how easy it was to read for me!

Cons

My least favorite thing about Meditech was how long the "downtimes" took, and having to do papercharts.

Review Source

HA

Hamed A.  
The supervisor of center  
Hospital & Health Care  
Used the software for: 6-12 months

### "Fast reach patient information "

April 29, 2025

5.0

Better Patient Experience: The patient portal and MHealth app empower patients to be more involved in their care, offering convenient access to information and communication channels.

Pros

Improved Patient Safety: By providing a comprehensive and up-to-date view of patient information across all care settings, including medication and allergy records, Expanse helps reduce the risk of errors. Real-time drug interaction and conflict checking enhance medication safety.

Cons

Increased Efficiency: Mobile accessibility, streamlined workflows, and AI-powered tools help clinicians manage their time more effectively, reduce administrative burdens, and improve turnaround times for tasks like documentation.

Switched from

[ClinicSoftware.com](https://www.capterra.com/p/170948/ClinicSoftware/)

It so easy in use, collection data and easy reviews

Review Source

DM

Danielle M.  
Claims auditor  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great product "

November 20, 2025

4.0

Pros

It’s pretty user friendly. I love that it is web based and the onboarding is fairly easy for our staff

Cons

You cannot test the software before purchase but it works very well so we didn’t have any issues with this

Review Source

Connor R. K.  
Patient Care Texhnician  
Hospital & Health Care  
Used the software for: 6-12 months

### "Meditech 😘"

April 3, 2025

5.0

Pros

Very helpful when charting patient’s information and when viewing reports.

Cons

Sometimes it took a while to load alll the programs fully.

Review Source

MF

Mandy F.  
LPN  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Clunky, but does the job"

May 28, 2025

3.0

Although the system does feel clunky to use, and we have not found it to be intuitive, it does collect info

Pros

The additional features to enter specific notes for patient charts has been a helpful tool when tracking various stats

Cons

The program seems to glitch more often since the upgrade to Meditech Expanse. As of yet, we have not determined if it is from computer

Review Source

SV

Sharrell V.  
PAR  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Meditech is no longer the standard"

September 23, 2024

2.0

It is a love hate relationship. I am aware it lacks many of the bells and whistles and ease of use of Epic.

Pros

It holds a LOT of information. It can hold so much info it is astonishing.

Cons

Meditech is the old guard of medical software. It freezes, does not connect to other programs, and is unattractive and hard to use. Once you learn it you are fine, but its so unlike most widely used programs that jobs will not hire you if you only have experience in meditech in this region

Review Source

Kerry B.  
Physical Therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "Good EHR for hospital-based healthcare, but not efficient for integrating into outpatient operations"

July 19, 2022

4.0

We upgraded to Meditech EHR from the old Meditch "MOX" software, which was simple and very limited in its capabilities as far as integration, ability to access the entire medical chart, orders, etc. Meditech easily allows for better communication between providers to improve patient care and allow for decreased lengths of hospital stays over all.

Pros

It integrates for seamless communication for hospital services, with all chart aspects easily viewable without a few clicks once the patient's chart is opened. All orders, vitals, lab results, notes, progress reports, etc. are easily accessed.

Cons

We also use Meditech as our registration software for our patients for outpatient rehabilitation and all of our patient orders for therapy are housed in Meditech. It's not an efficient way to use this EHR system, as it takes something like 12 clicks to access a patient's scanned outpatient PT order if that's all you need to find.

Review Source

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