# Page 2 | MEDITECH Expanse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is MEDITECH Expanse the right Electronic Medical Records solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/99070/Practice-Management-Solution/reviews

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MEDITECH Expanse

3.2 (48)

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Last updated March 13th, 2026

# Page 2 - Reviews of MEDITECH Expanse

## Showing most helpful reviews

Showing 26-48 of 48 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Sr Client Billing Specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Not worth it"

October 18, 2022

3.0

Pros

Okay learning wise, not many outstanding features to remember

Cons

Stuck in the past, not very efficient, kind of Stone Age software

Review Source

EE

Elaine E.  
Hospital employee  
Hospital & Health Care  
Used the software for: 2+ years

### "Meditech Software is the best"

January 24, 2022

5.0

Overall this software gives the user a good experience by it's ease of use and accuracy.

Pros

Software is easy to learn and use with daily workflow. Software is accurate and aides in accurate medication administration by ability to scan arm bands then medication itself to prevent errors in giving medication.

Cons

Monthly downtime impacts patient care and requires extra work to print medication lists, document on the lists, then transfer this documentation to Meditech when downtime is finished.

Review Source

SS

Sarah S.  
Credit Balance resolution specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Old School with easy understanding "

February 3, 2022

4.0

My experience with MEDITECH, was slow to warm up to but once learned how to navigate I could do anything I needed to do in order to find the information I needed.

Pros

It's not flashy but it gets the job done. It doesn't have a lot of bells and whistles and therefore also rarely has times when the system doesn't work properly

Cons

There are somethings that this program doesn't do that for my job I need to have. However you can export all the Information you need to an excel spreadsheet and from there I can customize my data to do what I needed it to do.

Review Source

MW

Mary W.  
Regisered Nurse  
Medical Practice  
Used the software for: 2+ years

### "When bad software won't die"

March 11, 2018

1.0

I have worked with numerous other EHR's and Meditech is by far the worst.

Cons

Seriously after 2 years I am have yet to discover any advantage to using this software, even after our hospital rolled out the newest version of Meditech 6.15.No functionality of the system, you have to hunt for the critical information you need, the software is not intuitive for example if you scan a medication that the patient has a documented allergy to the program doesn't pop up a text box or an alert. My biggest complaint is that it does not appear that Meditech consulted with clinicians when building the documentation software. It is extremely troubling and in our litigious society I am not sure how they justify the lack of descriptors.

Review Source

MG

Michael G.  
Physician  
Hospital & Health Care  
Used the software for: 2+ years

### "Cumbersome and poorly designed "

August 3, 2022

2.0

Horrible

Pros

Availability of previous records. Nothing else……..

Cons

Multiple clicks for simple and frequent tasks. Prescription writing and sending complex. Can’t easily see patients who are next to be seen. List of my patients doesn’t drop off discharged patients even for days. Too long of a list to write

Review Source

AM

Ash M.  
Insurance Verification  
Hospital & Health Care  
Used the software for: 1-2 years

### "Better for urgent and emergency rooms"

August 31, 2022

4.0

Better than Epic

Pros

Blocks off rooms for ambulances, has the ability to update information without causing system issues, multiple departments can be on same chart, notation was easier

Cons

Not accessible by other hospital systems which limits how much info you can share

Review Source

CL

Caitlyn L.  
yoga instructor  
  
Used the software for: 2+ years

### "Great for Clinical AND B/AR users; redundant if you only use one or the other"

January 12, 2018

5.0

Pros

I love that it combines billing (front and back end) AND clinical documentation. It makes billing and coding, compliance audits and claims review SO much easier than other software.

Cons

Since Epic came out, Meditech lacks a lot of features, like insurance verification, faxing charts, etc. Meditech also forces all processes to be entered repetitively, and for those who are strictly clinical or strictly b/ar, it seems tedious.

Review Source

sL

shelly L.  
Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Difficult to use"

August 15, 2017

2.0

I am not a fan and the reports were long and wasted paper.

Pros

I believe it is customisable and may be good for smaller hospitals. The company trained the hospital staff

Cons

I used it in an er setting and hated it. It would not let you move on with a triage until all area are addressed. I felt it jeopardized my patients health on my very sick patients. I heard some of the same complaints from other floors.

Review Source

LS

LARRY S.  
Physician Assistant  
  
Used the software for: 2+ years

### "Limited EHR"

February 26, 2019

3.0

Used this EHR in medium sized hospital for rounding and care of orthopedic patients. Mostly was good at allowing access to information both within and outside of the hospital. I didn't like not being able to finish my rounding from the office though due to no ability to write a progress note directly into the system. Paper notes got scanned after patient discharge.

Pros

Simple windows for accessing information Remote access is possible if setup by administration Images accessible from within the program without needing a separate PACs system.

Cons

Inability to write or dictate a note directly in the system. Discharges seemed to take a long time with extra steps and multiple clicks (this could more hospital issue vs EHR).

Review Source

mL

missy L.  
Office Manager  
  
Used the software for: 2+ years

### "very archaic program"

May 10, 2018

1.0

I would think after all these years it would be updated by now.

Pros

I dont really have anything good to say about this product. I have used it off and on for 10yrs and I dont think there has been any changes made.

Cons

It is very frustrating to have to use the arrow keys only for navigation, if you mistakenly hit the wrong key you have to start all over again.

Review Source

AG

Andrea G.  
Physician Support Coordinator  
  
Used the software for: 2+ years

### "Great product. "

June 9, 2017

5.0

Great product overall and get compliments that it's better than some othe EHR competitors.

Pros

Easy to use and user friendly. Very competitive application. We are able to customize too which makes it more adaptable to our workflow.

Cons

Updates seem to cause issues for some time. We find several bugs after each update but that comes with the territory.

Review Source

HJ

Heather J.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "Love Meditech!! "

April 25, 2018

5.0

Pros

Very user friendly and allows you to navigate and complete work tasks fast and efficiently. I would highly recommend this software!!

Cons

Seldom freezes but not very often and that tends to occur with any software I've ever used. Overall no complaints and love this software

Review Source

mL

missy L.  
Office Manager  
  
Used the software for: 2+ years

### "very old school program"

June 7, 2017

3.0

Pros

It didn't take long to learn the program, it's pretty simple. It is straight forward and gets the job done

Cons

It seems archaic, could use some updates. a lot of screens to go through to get to what you need. didn't like using the arrow keys so much.

Review Source

GT

Gina T.  
Office Manager  
  
Used the software for: 1-2 years

### "Can be difficult to understand at first!"

July 20, 2018

2.0

I didn’t have a great experience with this program. I had a very hard time learning all of its functions. Based on conversations between myself and coworkers, they weren’t too fond of this program either.

Pros

I liked the simplicity of its layout. There wasn't a lot of distracting features that this program presented

Cons

Very hard to navigate through the program There was a very long learning curve before I was comfortable using this program

Review Source

LA

Leonardo A.  
IT Manager  
Medical Practice  
Used the software for: 1-2 years

### "Easy to use, one software to manage everything"

March 13, 2018

4.0

Pros

This is a very useful software where you can manage all departments in one full suit. You can enter a lab for a patient, or you van open a work order to get a light bulb swapped. just great.

Cons

Very Expensive, support is very expensive as well, this platform will keep your data hostage if you discontinue support...

Review Source

AJ

Alex J.  
Supervisor and nurse  
Hospital & Health Care  
Used the software for: 2+ years

### "Meditech EMR - outdated "

October 17, 2023

2.0

It gets the job done, but it’s least ideal when looking for records

Pros

You can use your keyboard to get through to what you need and don’t need to use the mouse to click.

Cons

It’s very old. Not super intuitive, needs visual update. You also have to go into multiple screens before you get your results. At times I’ve exited out if it when I didn’t mean to

Review Source

RB

Rahael B.  
Occupational Therapist  
  
Used the software for: 6-12 months

### "Good product for moderate to large sized facilities!"

December 28, 2018

5.0

Easy to use with little training.

Pros

Good consistency and simple to use. Easy customization to meet the needs of individual companies to improve efficiency.

Cons

Some downtime experienced but with only mild delays. While the downtime was an inconvenience consistent updates in regards to use of product were provided.

Review Source

AE

Andrea E.  
Hospice Director  
  
Used the software for: 2+ years

### "Meditech"

May 18, 2017

4.0

Pros

Allows for thorough compliant documentation. We are in the process of upgrading our current system to the newer Meditech version.

Cons

Current version is outdated. Would recommend upgrading if you already have Meditech. Staff are easy to work with!

Review Source

MB

Martin B.  
Physician  
Medical Practice  
Used the software for: Less than 6 months

### "Poorly built and designed"

October 4, 2017

2.0

Pros

The widgets on the opening screen are customizable which makes reviewing patient data fairly easy. ..

Cons

Very clunky, many extra steps and clicks needed. Meditech has not been responsive to suggestions for improvement. Would not buy this system!

Review Source

SS

Scott S.  
  
Medical Practice  
Used the software for:

### "Worst EMR ever"

February 27, 2015

1.0

Pros

This is the most cumbersome EMR i have ever used. It takes far too many clicks to accomplish anything. Four screens to simply find a patient is pathetic. Data is poorly organized and not easily displayed.

Cons

The entire product needs to be overhauled. It is cumbersome, unintuitive and poorly designed.

Review Source

DB

Donald B.  
  
Medical Practice  
Used the software for:

### "Run-of-The-Mill Electronic Health Record Database"

March 4, 2015

3.5

Pros

Relatively easy to use, but somewhat primitive in design, which makes it easy to navigate. Also, the ability to purchase modules to upgrade as needs arise.

Cons

Inability to produce a professional looking medical document (jumbled mess with no ability to format or set margins easily).

Review Source

AH

Ashley H.  
Recruiter  
  
Used the software for: 1-2 years

### "Somewhat User Friendly"

November 1, 2017

3.0

Overrall decent EHR.

Pros

It seems to have a web interactive feel, and is somewhat user friendly. Customer service is helpful.

Cons

The data on the screens could flow a little better for ease on the eyes. Integration is a little complex as well.

Review Source

BE

Bruce E.  
  
Medical Practice  
Used the software for:

### "Meditech review"

March 4, 2015

2.5

Pros

EMR system eliminates paper charting through checkoff boxes and has companion pharmacy module.

Cons

Poor templates, not enough freehand charting, cannot acknowledge more than one med at a time.

Review Source

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