---
title: "TalkHelper Call Recorder for Skype Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about TalkHelper Call Recorder for Skype Software - reviews, pricing plans, popular comparisons to other Screen Recording products and more."
source_url: "https://www.capterra.com/p/99098/PrettyMay-Call-Center-for-Skype/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 TalkHelper Call Recorder for Skype Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TalkHelper Call Recorder for Skype

## What is TalkHelper Call Recorder for Skype?

Skype call recording software that saves calls in MP3 or WAV format.

## What is TalkHelper Call Recorder for Skype used for?

[Call Recording](https://www.capterra.com/call-recording-software/)[Screen Recording](https://www.capterra.com/screen-recording-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$49.95

Per User, One Time

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TalkHelper Call Recorder for Skype?[Manage this product listing](https://www.g2.com/products/talkhelper-call-recorder-for-skype/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TalkHelper Call Recorder for Skype

4.2 (15)

VS.

[5.0 (810)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting Price

$49.95

Per User, One Time

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (15)

Ease Of Use

5.0 (810)

Value For Money

4.2 (11)

Value For Money

4.9 (735)

Customer Service

3.8 (12)

Customer Service

5.0 (739)

## TalkHelper Call Recorder for Skype alternatives

[4.4 (708)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.8 (338)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (159)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.2 (467)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/99098/PrettyMay-Call-Center-for-Skype/alternatives/)

## FAQs about TalkHelper Call Recorder for Skype

Overview

### Which roles and teams benefit most from TalkHelper Call Recorder for Skype?

TalkHelper Call Recorder for Skype benefits client service and administrative teams, educators and consultants, and engineering or design professionals who need accurate records of Skype discussions. Legal, accounting, and management roles can document client conversations, review agreements or instructions, retain training sessions, and share call details for follow-up, casework, project coordination, and accountability.

Answer based on 15 reviews

Overview

### What company size and industries is TalkHelper Call Recorder for Skype built for?

TalkHelper Call Recorder for Skype is built primarily for small businesses, which represent 87% of reviewers, with Design and Higher Education each accounting for 14%. Enterprise users make up 13%, while Accounting represents 7%. Reviewers use the software for call recording, cited by 100% of respondents.

Answer based on 15 reviews

Features and Usability

### What are the key features of TalkHelper Call Recorder for Skype?

TalkHelper Call Recorder for Skype offers call recording and recording controls, including automatic call distribution, IVR, on-demand recording, and queue management. These features support capturing Skype conversations and handling incoming calls through scripted routing and call queues.

Getting Started and Support

### What customer support options does TalkHelper Call Recorder for Skype offer?

TalkHelper Call Recorder for Skype provides email/help desk support. Users can contact the support team through this channel for assistance with setup, account issues, or product questions. No reviewer feedback about support quality is available, so response time, helpfulness, and common frustrations cannot be assessed.

## Features

AI summary

Based on 2,775 Screen Recording reviews

Capterra data shows that buyers of call recording software rank the following features as their top priorities:

-   **Recording** (**61%** of reviewers rated this feature as critical)
-   **Call Transcription** (**55%**)
-   **Conferencing** (**42%**)

TalkHelper Call Recorder for Skype includes **Recording**, which is the most important feature for many buyers in this category. However, it does not offer **Call Transcription** or **Conferencing**. Its support for **Recording** helps businesses capture conversations accurately for documentation, review, and compliance, providing teams with a dependable way to keep records of important calls.

On-Demand Recording

4.4 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Queue Management

4.8 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Monitor wait time and abandonment for incoming requests that have not been routed

Automatic Call Distribution

4.4 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Distribute/route/connect calls

IVR

4.2 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Recording

Record live video calls to play later

TalkHelper Call Recorder for Skype 5 features

### All Features
- Automatic Call Distribution: Distribute/route/connect calls
- IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response
- On-Demand Recording: Record the audio of phone conversations for quality assurance purposes
- Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed
- Recording: Record live video calls to play later

---

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Features

3.9 (15)

3.9

Based on 15 reviews

## Pricing

Value for money

4.2 (11)

Free Trial

Basic

$49.95

Per User,One Time

Value for money

4.2 (11)

4.2

Based on 11 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (12)

3.8

Based on 12 reviews

## User reviews

Overall rating

4.2

Based on 15 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(6)

4(8)

3(0)

2(0)

1(1)

Mentioned topic

Recent reviews first, then most helpful

Rushabh R.

Law Practitioner

Used the software for: Less than 1 year

### "Ideal solution for small scale telecom businesses "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 21, 2022

Pros

Once you are start using Skype it is very easy and helpful to handle all the calls and Record it according to our choice. While handling calls on PC it is bit hard to understand audio but Skype gives you full clarity and quality of voice. Also it has options for speed dial which is very handy.

Cons

Skype is very excellent tool for any small-scale telecall center but if Skype team adds more option in speed dealing digits then it'll be better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Álvaro M.

Freelance

Used the software for: Less than 1 year

### "Mejora considerablemente las utilidades de Skype. Un imprescindible si se usa mucho las llamadas"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

May 16, 2023

En general, mi impresión personal sobre PrettyMay Call Center for Skype es que es una herramienta completísima y realmente útil para la gestión de llamadas en entornos empresariales. Me ha encantado y me ha causado una gran impresión

Pros

Enorme cantidad de utilidades que mejoran enormemente lo que ofrece Skype, práctica, fácil de usar... me ha encantado la herramienta

Cons

Algunas funcionalidades son algo complicadas de configurar, además de requerir una conexión estable y de calidad en todo momento

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Accountant

Used the software for: 3-5 years

### "Skype"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 19, 2021

I don't think their service was ready for international calls and I hope they worked on speed and connectivity

Pros

I liked the fact that you could reach out to family and friends abroad

Cons

Calls were always disconnecting or taking a long period to connect, calls were always having a feedback

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Head

Used the software for: Less than 1 year

### "Better on task"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 24, 2024

Good app to keep you on task.And if you're having a bad day, you can have it.Record and Portland information in.Go back in study/review later.

Pros

Good note system to where you have your need to know facts.Or what have you when on a skype and or the ability to record a lecture if you will.

Cons

I found it to be not so useful but honestly im new to these things so itll take some learning.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Serge Isidore K.

Gestion clientèle

Used the software for: Less than 1 year

### "Plus Intéressant "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 16, 2023

Pros

PrettyMay call center for Skype c'est un logiciel très bien et intéressant que j'apprécie depuis que j'utilise . Ça me permet de bien travailler pour les entreprises de marketing, vente et commerciale. Avec son interface intéressant m'aide beaucoup. Je le recommande aux Freelancer

Cons

Oui pour PrettyMay call center for Skype , c'est très bien mais ça reste un peu du côté de la stabilité pour ne pas couper vos appels

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Support agent d'appel

Used the software for: I used a free trial

### "Logiciel de centre d'appel"

4.0

September 18, 2023

C'est un meilleur logiciel pour les centres d'appels et j'ai aimé après avoir utilisé . Mon expérience a été positive

Pros

C'est un logiciel très utile et efficace pour les centres d'appels avec beaucoup de qualités et ses fonctionnalités innovantes . J'ai aimé grâce à faciliter d'utilisation

Cons

Très simple , sécurisé et facile à utiliser mais présente quelques soucis lors de se connecter . Veuillez résoudre les burg

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Mechanical Engineer

Used the software for: I used a free trial

### "For Better use"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 16, 2021

There are better programs, it needs to get enhanced in audio specially.

Pros

Easy connecting and good in resolution, and I hope it gets better.

Cons

Audio Quality, I do not know why does it stop from being good and becomes bad.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Diksha D.

Bim Engineer

Used the software for: I used a free trial

### "Best Telecommunications Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 2, 2022

Pros

PMCCS is easy to setup and operational steps are also easy to understand. PMCCS is very handy to record calls and communication services and networking. PMCCS is very effective and efficient tool for Telecom service centers.

Cons

PMCCS is very effective tool for any business but once you update your Skype it doesn't allow us to use older version features and our sections.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mallisa M.

Certified Nutrition & Wellness Consultant

Used the software for: Less than 1 year

### "Perfect for Podcasting"

5.0

April 25, 2018

Pros

I started using this program after launching a nutrition related podcast. Getting guests on the show was key, but I can't always interview people in person. Being able to record our interviews over Skype and easily edit the MP3 into the episodes is perfect!

Cons

No cons to speak of. Sometimes the quality of the audio isn't the greatest, but I'm sure that's due to internet connection, not the recorder itself.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Executive Director

Used the software for: 3-5 years

### "Fantastic for Skype"

4.0

December 27, 2022

Pros

Using a call center with Skype is awesome. Love, love you can save as MP3 or WAV files.

Cons

Not good if you have a weak WiFi. Besides that, don't have any negatives.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Web designer

Used the software for: 1-3 years

### "call center de Skype"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 23, 2023

je suis globalement satisfaite, et je continuerai d’utiliser ce logiciel. Je le recommande.

Pros

application pratique aussi bien pour le travail. Dans le cadre personnel, j’apprécie la facilité de communication et de navigation.

Cons

je pense qu’il faut améliorer la communication à l’international, car il y a de nombreuses déconnexions

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Enseignanre

Used the software for: 3-5 years

### "Logiciel d’enregistrement d’appels sur Skype "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

February 14, 2023

Bien et pratique

Pros

C’est un logiciel intéressant pour les utilisateurs de Skype dans les call centres. Cela permet de réécouter des appels facilement

Cons

Difficultés à comprendre le fonctionnement au début

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Professeur enseignant

Used the software for: 1-3 years

### "Skype pretty may call center"

4.0

November 23, 2023

Pros

Il est appréciable de pouvoir communiquer avec ses collègues en direct et avec un logiciel intuitif et facile d’installation L’audio est très bon.

Cons

Inconvénients: Ce logiciel gagnerait à se développer à l’international dans le cadre de échange avec des professeurs à l’étranger

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Gestionnaire

Used the software for: I used a free trial

### "Logiciel de centre d'appel "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 24, 2023

Pros

Un très bon logiciel pour les centres d'appels avec de très bonne performance et très riche en fonctionnalités. Sa bonne qualité et son interface conviviale le rends meilleurs et très simple également . J'adore

Cons

Ce logiciel présente quelques bugs lors des réunions d'appel et j'espère l'équipe assistante va résoudre celà bientôt.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Secretaire

Used the software for: Less than 1 year

### "Aide au quotidien "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 4, 2023

Vraiment facile d’utilisation, et installation rapide, j’apprécie les fonctionnalité qui me sont proposées, et la qualité de cette extension de Skype

Pros

Vraiment un outil facile à utiliser, qui simplifie aussi mon utilisation de Skype et me permet d’en explorer plus de fonctionnalité

Cons

Je n’arrive pas toujours à retrouver les fichier du premier coup, il faudrait faciliter le chemin d’enregistrement. Mais c’est vraiment minime.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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