# TalkHelper Call Recorder for Skype Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TalkHelper Call Recorder for Skype Software - reviews, pricing plans, popular comparisons to other Call Recording products and more.

Source: https://www.capterra.com/p/99098/PrettyMay-Call-Center-for-Skype

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# 

 TalkHelper Call Recorder for Skype Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 11, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TalkHelper Call Recorder for Skype

## What is TalkHelper Call Recorder for Skype?

Skype call recording software that saves calls in MP3 or WAV format.

## What is TalkHelper Call Recorder for Skype used for?

[Call Recording](https://www.capterra.com/call-recording-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$49.95

Per User, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TalkHelper Call Recorder for Skype?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.talkhelper.com/&name=TalkHelper Call Recorder for Skype)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TalkHelper Call Recorder for Skype

4.2 (15)

VS.

[5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/)

Starting Price

$49.95

Per User, One Time

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (15)

Ease Of Use

5.0 (807)

Value For Money

4.2 (11)

Value For Money

4.9 (732)

Customer Service

3.8 (12)

Customer Service

5.0 (737)

## TalkHelper Call Recorder for Skype alternatives

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Clari Copilot](https://www.capterra.com/p/194117/Wingman/)

[4.7 (313)](https://www.capterra.com/p/194117/Wingman/reviews/)

Starting price

$1080.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/194117/Wingman/)

[Gong.io](https://www.capterra.com/p/157969/Gong-io/)

[4.8 (560)](https://www.capterra.com/p/157969/Gong-io/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/157969/Gong-io/)

[View all alternatives](https://www.capterra.com/p/99098/PrettyMay-Call-Center-for-Skype/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

On-Demand Recording

4.4 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Queue Management

4.8 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Monitor wait time and abandonment for incoming requests that have not been routed

Automatic Call Distribution

4.4 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Distribute/route/connect calls

IVR

4.2 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Recording

Record live video calls to play later

TalkHelper Call Recorder for Skype 5 features

Distribute/route/connect calls

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Record the audio of phone conversations for quality assurance purposes

Monitor wait time and abandonment for incoming requests that have not been routed

Record live video calls to play later

Get Advice

We can help you find the software with the features you need.

Features

3.9 (15)

3.9

Based on 15 reviews

## Pricing

Value for money

4.2 (11)

Free Trial

Basic

$49.95

Per User,One Time

Value for money

4.2 (11)

4.2

Based on 11 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (12)

3.8

Based on 12 reviews

## User reviews

Overall rating

4.2

Based on 15 reviews

Filter by rating

5(6)

4(8)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

BL

Brandon L.

Head

Arts and Crafts

### "Better on task"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 20, 2024

Good app to keep you on task.And if you're having a bad day, you can have it.Record and Portland information in.Go back in study/review later.

Pros

Good note system to where you have your need to know facts.Or what have you when on a skype and or the ability to record a lecture if you will.

Cons

I found it to be not so useful but honestly im new to these things so itll take some learning.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Morgane D.

Secretaire

Human Resources

### "Aide au quotidien "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 1, 2023

Vraiment facile d’utilisation, et installation rapide, j’apprécie les fonctionnalité qui me sont proposées, et la qualité de cette extension de Skype

Pros

Vraiment un outil facile à utiliser, qui simplifie aussi mon utilisation de Skype et me permet d’en explorer plus de fonctionnalité

Cons

Je n’arrive pas toujours à retrouver les fichier du premier coup, il faudrait faciliter le chemin d’enregistrement. Mais c’est vraiment minime.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Charlotte B.

Professeur enseignant

Higher Education

### "Skype pretty may call center"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

November 22, 2023

Pros

Il est appréciable de pouvoir communiquer avec ses collègues en direct et avec un logiciel intuitif et facile d’installation L’audio est très bon.

Cons

Inconvénients: Ce logiciel gagnerait à se développer à l’international dans le cadre de échange avec des professeurs à l’étranger

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JG

Justine G.

Web designer

Design

### "call center de Skype"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 21, 2023

je suis globalement satisfaite, et je continuerai d’utiliser ce logiciel. Je le recommande.

Pros

application pratique aussi bien pour le travail. Dans le cadre personnel, j’apprécie la facilité de communication et de navigation.

Cons

je pense qu’il faut améliorer la communication à l’international, car il y a de nombreuses déconnexions

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Samson Z.

Gestionnaire

Commercial Real Estate

### "Logiciel de centre d'appel "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 19, 2023

Pros

Un très bon logiciel pour les centres d'appels avec de très bonne performance et très riche en fonctionnalités. Sa bonne qualité et son interface conviviale le rends meilleurs et très simple également . J'adore

Cons

Ce logiciel présente quelques bugs lors des réunions d'appel et j'espère l'équipe assistante va résoudre celà bientôt.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Casimir C.

Support agent d'appel

E-Learning

### "Logiciel de centre d'appel"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 22, 2023

C'est un meilleur logiciel pour les centres d'appels et j'ai aimé après avoir utilisé . Mon expérience a été positive

Pros

C'est un logiciel très utile et efficace pour les centres d'appels avec beaucoup de qualités et ses fonctionnalités innovantes . J'ai aimé grâce à faciliter d'utilisation

Cons

Très simple , sécurisé et facile à utiliser mais présente quelques soucis lors de se connecter . Veuillez résoudre les burg

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Serge Isidore K.

Gestion clientèle

International Affairs

### "Plus Intéressant "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 14, 2023

Pros

PrettyMay call center for Skype c'est un logiciel très bien et intéressant que j'apprécie depuis que j'utilise . Ça me permet de bien travailler pour les entreprises de marketing, vente et commerciale. Avec son interface intéressant m'aide beaucoup. Je le recommande aux Freelancer

Cons

Oui pour PrettyMay call center for Skype , c'est très bien mais ça reste un peu du côté de la stabilité pour ne pas couper vos appels

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Alvaro M.

Freelance

Marketing and Advertising

### "Mejora considerablemente las utilidades de Skype. Un imprescindible si se usa mucho las llamadas"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

May 15, 2023

En general, mi impresión personal sobre PrettyMay Call Center for Skype es que es una herramienta completísima y realmente útil para la gestión de llamadas en entornos empresariales. Me ha encantado y me ha causado una gran impresión

Pros

Enorme cantidad de utilidades que mejoran enormemente lo que ofrece Skype, práctica, fácil de usar... me ha encantado la herramienta

Cons

Algunas funcionalidades son algo complicadas de configurar, además de requerir una conexión estable y de calidad en todo momento

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JP

Josephine P.

Enseignanre

Higher Education

### "Logiciel d’enregistrement d’appels sur Skype "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

February 13, 2023

Bien et pratique

Pros

C’est un logiciel intéressant pour les utilisateurs de Skype dans les call centres. Cela permet de réécouter des appels facilement

Cons

Difficultés à comprendre le fonctionnement au début

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RR

Regina R.

Executive Director

Non-Profit Organization Management

### "Fantastic for Skype"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

December 17, 2022

Pros

Using a call center with Skype is awesome. Love, love you can save as MP3 or WAV files.

Cons

Not good if you have a weak WiFi. Besides that, don't have any negatives.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Diksha D.

Bim Engineer

Design

### "Best Telecommunications Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 23, 2022

Pros

PMCCS is easy to setup and operational steps are also easy to understand. PMCCS is very handy to record calls and communication services and networking. PMCCS is very effective and efficient tool for Telecom service centers.

Cons

PMCCS is very effective tool for any business but once you update your Skype it doesn't allow us to use older version features and our sections.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Rushabh R.

Law Practitioner

Legal Services

### "Ideal solution for small scale telecom businesses "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 19, 2022

Pros

Once you are start using Skype it is very easy and helpful to handle all the calls and Record it according to our choice. While handling calls on PC it is bit hard to understand audio but Skype gives you full clarity and quality of voice. Also it has options for speed dial which is very handy.

Cons

Skype is very excellent tool for any small-scale telecall center but if Skype team adds more option in speed dealing digits then it'll be better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Mechanical Engineer

Construction

### "For Better use"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 15, 2021

There are better programs, it needs to get enhanced in audio specially.

Pros

Easy connecting and good in resolution, and I hope it gets better.

Cons

Audio Quality, I do not know why does it stop from being good and becomes bad.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Aneisha B.

Accountant

Accounting

### "Skype"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 18, 2021

I don't think their service was ready for international calls and I hope they worked on speed and connectivity

Pros

I liked the fact that you could reach out to family and friends abroad

Cons

Calls were always disconnecting or taking a long period to connect, calls were always having a feedback

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mallisa M.

Certified Nutrition & Wellness Consultant

### "Perfect for Podcasting"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

April 24, 2018

Pros

I started using this program after launching a nutrition related podcast. Getting guests on the show was key, but I can't always interview people in person. Being able to record our interviews over Skype and easily edit the MP3 into the episodes is perfect!

Cons

No cons to speak of. Sometimes the quality of the audio isn't the greatest, but I'm sure that's due to internet connection, not the recorder itself.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)