--- title: "RESMARK Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RESMARK Software - reviews, pricing plans, popular comparisons to other Reservations products and more." source_url: "https://www.capterra.com/p/99106/RESMARK-Systems/" page_type: "product" language: "en" --- # RESMARK Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RESMARK ## What is RESMARK? Book more tours and activities with Resmark's robust tour booking software. Generate leads and convert them to sales with personalized, automated emails. With WaiverSign, which is built into Resmark, create and sign online waivers/online release of liability forms. Deliver timely and detailed automated messages before and after trips to improve your customer's experience. Resmark's US-based support team understands the industry and is there for you if you have any questions. ## What is RESMARK used for? [Reservations](https://www.capterra.com/reservations-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/) Top alternative Featured Overall rating Based on 35 user reviews Reviews sentiment Positive 97% Neutral 0% Negative 3% Starting price $15 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RESMARK?[Manage this product listing](https://www.g2.com/products/resmark/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RESMARK 4.8 (35) VS. [4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (34) Ease Of Use 4.8 (5,821) Value For Money 4.2 (6) Value For Money 4.7 (3,595) Customer Service 5.0 (34) Customer Service 4.8 (3,324) ## RESMARK alternatives Highest Rated [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (471)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (1,132)](https://www.capterra.com/p/135106/FareHarbor/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/99106/RESMARK-Systems/alternatives/) ## FAQs about RESMARK Overview ### Which roles and teams benefit most from RESMARK? RESMARK is most used by owners, founders, presidents, and general managers running tour and activity businesses. Operations teams and office managers rely on it to handle reservations, scheduling, and daily administration, while marketing and sales leaders use it to support bookings, customer communication, and revenue visibility. Answer based on 32 reviews Overview ### What company size and specific industries is RESMARK built for? RESMARK is designed for tour operators with 1 to 50+ users, including businesses in rafting, biking, fishing, ziplining, horseback riding, sailing, diving, whale watching, lessons, and event operations. Features and Usability ### What are the key features of RESMARK? RESMARK offers reservations management, online booking, and a central reservation system for handling bookings across channels. It includes inventory management, availability management, dynamic pricing, billing and invoicing, payment processing, and CRM tools, plus reporting and analytics, access controls/permissions, mobile access, and website integration. Pricing ### How much does it cost and what fees or limitations are included? RESMARK offers a $15 per month flat-rate Option 1 with a 3.5% transaction fee, free trial, and a free version. Option 2 costs $95 per month with a 2% transaction fee and free trial. After 50 signed waivers, extra waivers cost $0.12 or $0.10 each. Answer based on 7 reviews Integrations ### Which third-party tools and platforms does RESMARK integrate with? RESMARK connects natively to Google Analytics 360. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does RESMARK offer? RESMARK provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for setup and feature review. Answer based on 3 reviews Getting Started and Support ### What customer support options does RESMARK offer, and how do users rate the experience? RESMARK offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe support as easy to reach, patient, knowledgeable, and quick to resolve issues, with teams that listen to feedback and fix problems fast. Some note a learning curve and limited weekend help, though follow-up is generally prompt. Answer based on 16 reviews Ease of use ### Is RESMARK easy to use for reservations and online bookings? RESMARK makes reservations and online bookings easy for most outdoor operators after brief training. Small business teams often describe the booking flow, setup, and reporting as intuitive, while advanced users note the system has many features to learn and some tasks, like image uploads or mobile access, can feel limiting. Answer based on 12 reviews ## Features AI summary Based on 5,388 Reservations reviews Capterra reviewers highlight these as the features buyers care about most when choosing reservations software: - **Online Booking** (**65%** of reviewers rated this feature as critical) - **Booking Management** (**60%**) - **Calendar Management** (**56%**) RESMARK supports **Online Booking** and **Booking Management**, so businesses can accept reservations online and keep bookings organized in one place. However, it does not include **Calendar Management**. Instead, it offers other important capabilities such as **Payment Processing** (**51%**), **Customer Support** (**46%**), and **Mobile Access** (**45%**). These features help businesses manage transactions, respond to customer needs, and stay connected while away from a desk, allowing teams to handle reservations more efficiently and deliver a better booking experience. Online Booking 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Customer Support 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Activities Booking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Allows businesses to offer customers reservations for a variety of activities. Booking Notes 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Keep notes on the specifics of a reservation including customer information and special requests Central Reservation System 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Update and maintain information on inventory and rates to manage guest reservations in real time RESMARK 56 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Email Templates: Pre-made examples and templates for emails - Event Scheduling: Plan an event's time and location - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Group Reservations: The ability to reserve times in groups. - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Mobile Access: Access software remotely via mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Day Booking: Bookings that last more than one day - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Supplier Management: Manage all supplier data and operations - Third Party Booking: Allows bookings to be made through a third party service - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.6 (7) 4.6 Based on 7 reviews ## Pricing Value for money 4.2 (6) Free Version [View pricing plan details](https://www.capterra.com/p/99106/RESMARK-Systems/pricing/) Option 1 $15.00 Flat Rate,Per Month It includes: - Great for Seasonal Businesses or Those Who Plan on Passing the Fee Onto Their Customers. Option 2 $95.00 Flat Rate,Per Month It includes: - Great Option for Companies Who Operate Year Round or Want a Smaller Percentage Fee Per Transaction. Enterprise Contact Vendor for Pricing It includes: - If You Are a High Volume Business Processing Over $3 Million Annually - Please Contact Us. We’ll Be Happy to Help. Value for money 4.2 (6) 4.2 Based on 6 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (34) 5.0 Based on 34 reviews ## User reviews Overall rating 4.8 Based on 35 reviews Filter by rating 5(31) 4(3) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent DL David L. Owner/Founder Hospitality ### "Great product and service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2023 Always amazing. Any issues resolved very quickly. Pros I love the ease of use to our clients and staff. Cons The picture upload on products makes it very difficult to upload proper images of product Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SK Sam K. Manager Sporting Goods ### "RESMARK - Reservation System - Urban Kai review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2023 10/10 - enjoy working with RESMARK systema and support team. Pros Reservations are straight forward and easy to access for customers.Roster reporting (manifest) are very simple to use for staff needs. Cons There are some features I would like to customize specific to our business but am able to work with the available tools currently! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Keith S. Owner Recreational Facilities and Services ### "Resmark is an Outstanding Company and Reservations Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2022 They have an awesome product coupled with Outstanding Customer Service which I feel is equally as important to a superior product. Pros Easy to use. Accurate. Attractive and accurate documents for our customers. Most importantly: Amazing Customer Service. Cons I literally have no cons to report. The excel over companies offering similar products. Reasons for choosing RESMARK Simplicity, accuracy, format and the reliable customer service they provide. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Angela M. Coordinator Recreational Facilities and Services ### "RESMARK Systems Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2021 Pros RESMARK offers ease of use, functionality and impactful software. Their client services team is responsive- providing support and guidance throughout all phases of use. RESMARK features the necessary tools and resources for our online bookings so that the company can focus on providing the best possible experience to our clients. Cons This is a great product but like anything there is a learning curve. My only recommendation might be to provide a video resource library for clients to reduce service team questions. It would allow ease of access for clients and provide an additional method for training. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 15, 2021 Thanks so much for the review Angela. We actually do have a video library in our support center (which can be accessed at any time using the "support center" button next to the log-out button). If there are any particular videos that we don't currently have that would be helpful to your team, let us know and we're always happy to make a new video on that subject. LT Lisa T. Manager Recreational Facilities and Services ### "Resmark" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 17, 2019 Pros The customer service team is probably my favorite thing about Resmark. We have unique features to our company and the customer service teams works hard to accommodate or find resolutions. Cons Since we recently switched to the new resmark system we are still learning the pros and cons of it. The biggest issue we find is not having people set up on automatic payment pulls as well as automated emails. This adds a lot to our plate when we are already extremely busy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2019 Hey Lisa! Thanks so much for the review. I'm glad to hear that myself and the rest of the support team have been a positive force for you with our platform! Regarding your cons list, we actually do have automated emails now, those rolled out to users over the last 2 months and can be used now. So you can now set up a variety of different automated emails tracks. Regarding automated scheduled payments, those are in the pipeline but are unavailable at this time. Using our pre-trip automated email track, you may be able to reduce the number of unpaid transactions. I'll reach out directly to discuss this further! Talk soon, -Jeremy EW Eric W. General Manager Recreational Facilities and Services ### "Resmark has robust reporting and great functionality" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 19, 2018 Very good experience with Resmark but will the software needs an update to keep up to today's technology. Pros Very in depth reports Ability to manipulate reservations and edit each individual one Customer support is excellent Excellent for multi-day trips Cons Difficult to train new employees on Not able to use on mobile devices At times Adobe flash version would not work with Resmark Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KL Kenneth Long L. Manager Recreational Facilities and Services ### "The most functional reservations software you will find" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 10, 2017 Resmark is the most functional and robust reservations and marketing software out there. The program is user-friendly, super-functional and comes with a highly responsive customer service team. Resmark has all the features (real-time online bookings, tracking, reports, built-in waiver sign program) we need to run our outdoor adventure company easily and efficiently. The thing I appreciate most is that the developers are constantly working on improvements and really listen to customer feedback. The program is more expensive than many others, but it is well worth it. Pros Ease of use, constant upgrades and development, great customer support Cons comparatively expensive Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 27, 2017 Thanks so much for your comprehensive review Kenneth! We love working with Cascade! We've appreciated your insights and feedback over the years and look forward some exciting new functionality next season. BC Burgess C. ### "Great to work with" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 18, 2014 Chip and the Staff have been great to work with. Allowing our small business the flexibility and support to succeed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM marty M. president / daily operations, marketing ### "Grand Canyon Expeditions " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 14, 2014 Getting involved with Resmark has taken us from a 5 day work week with 4 days of headaches to a 24/7 work week machine! It has created simplicity here for our daily operations. IF any issues come up, Chip and crew are always there to trouble shoot and get us back into the current. As Resmark is NOW 24/7 and available from anywhere and at any time... it has allowed us to make adjustments and open up a worldwide marketing and increased our sales, bringing us back into the 90% plus! This was just one decision recently made that has been a true winner here at GCE! Again, many Thanks to Resmark and all the efforts that go into this system...you guys are truly GRAND! Blue skies and a thank you to Chip and team Resmark! Marty Mathis Grand Canyon Expeditions gcex.com PO Box O Kanab, Utah 84741 Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AI Adriana I. Sales and Marketing Manager ### "Powerful, Versatile Reservations System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 12, 2014 We've been using Resmark for several years at Zoar Outdoor and find it to be the only program we've seen so far that allows us to easily handle the many different types of reservations we take. This system allows us to book rentals, guided trips, multi-day clinics, lodging, and add-on options for the trips with ease. The back end is simple to navigate, and the connection with live online reservations is seamless. Using the integrated email system also makes it easy to set up automated correspondence with guests. We don't generally have issues with the software, and whenever something does arise Resmark's support team helps us resolve any problems in a friendly and timely manner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/99106/RESMARK-Systems/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs RESMARK](https://www.capterra.com/compare/99106-114949/RESMARK-Systems-vs-Eventbrite)