# RESMARK Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RESMARK Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/99106/RESMARK-Systems

---

# 

 RESMARK Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

RESMARK

## What is RESMARK?

Book more tours and activities with Resmark's robust tour booking software. Generate leads and convert them to sales with personalized, automated emails. With WaiverSign, which is built into Resmark, create and sign online waivers/online release of liability forms. Deliver timely and detailed automated messages before and after trips to improve your customer's experience. Resmark's US-based support team understands the industry and is there for you if you have any questions.

## What is RESMARK used for?

[Reservations](https://www.capterra.com/reservations-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)

Top alternative

Featured

Overall rating

Based on 35 user reviews

Reviews sentiment

Positive

97%

Neutral

0%

Negative

3%

Starting price

$15

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for RESMARK?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.resmarksystems.com&name=RESMARK)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### RESMARK

4.8 (35)

VS.

[4.7 (454)](https://www.capterra.com/p/178518/Bokun/reviews/)

Starting Price

$15

Flat Rate, Per Month

Starting Price

$49

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (34)

Ease Of Use

4.5 (524)

Value For Money

4.2 (6)

Value For Money

4.7 (498)

Customer Service

5.0 (34)

Customer Service

4.7 (518)

## RESMARK alternatives

[4.7 (794)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (1,125)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (45)](https://www.capterra.com/p/205144/TripWorks/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/99106/RESMARK-Systems/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Booking

5.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Customer Support

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

Payment Processing

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Activities Booking

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Allows businesses to offer customers reservations for a variety of activities.

Booking Notes

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Keep notes on the specifics of a reservation including customer information and special requests

Central Reservation System

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Update and maintain information on inventory and rates to manage guest reservations in real time

RESMARK 56 features

Define levels of authorization for access to specific files or systems

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Keep notes on the specifics of a reservation including customer information and special requests

Update and maintain information on inventory and rates to manage guest reservations in real time

Manage various distribution channels, build relations with channel partners, and track their performance

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Store, manage, and track all electronic documents in a centralized location

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Pre-made examples and templates for emails

Plan an event's time and location

Global distribution system used by online travel agencies to track availability and manage reservations

The ability to reserve times in groups.

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

Access software remotely via mobile devices

Manage and handle various international currencies

Bookings that last more than one day

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Design, communicate, and distribute incentives to perform a specific action

Track/optimize rates in relation to usage

Ratings/Reviews

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Search and filter data across systems to locate required information by entering keywords or certain criteria

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Manage all supplier data and operations

Allows bookings to be made through a third party service

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.6 (7)

4.6

Based on 7 reviews

## Pricing

Value for money

4.2 (6)

Free Version

[View pricing plan details](https://www.capterra.com/p/99106/RESMARK-Systems/pricing/)

Option 1

$15.00

Flat Rate,Per Month

It includes:

-   Great for Seasonal Businesses or Those Who Plan on Passing the Fee Onto Their Customers.

Option 2

$95.00

Flat Rate,Per Month

It includes:

-   Great Option for Companies Who Operate Year Round or Want a Smaller Percentage Fee Per Transaction.

Value for money

4.2 (6)

4.2

Based on 6 reviews

## Integrations

[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (34)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (34)

5.0

Based on 34 reviews

## User reviews

Overall rating

4.8

Based on 35 reviews

Filter by rating

5(31)

4(3)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

DL

David L.

Owner/Founder

Hospitality

### "Great product and service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 28, 2023

Always amazing. Any issues resolved very quickly.

Pros

I love the ease of use to our clients and staff.

Cons

The picture upload on products makes it very difficult to upload proper images of product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SK

Sam K.

Manager

Sporting Goods

### "RESMARK - Reservation System - Urban Kai review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 30, 2023

10/10 - enjoy working with RESMARK systema and support team.

Pros

Reservations are straight forward and easy to access for customers.Roster reporting (manifest) are very simple to use for staff needs.

Cons

There are some features I would like to customize specific to our business but am able to work with the available tools currently!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Keith S.

Owner

Recreational Facilities and Services

### "Resmark is an Outstanding Company and Reservations Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2022

They have an awesome product coupled with Outstanding Customer Service which I feel is equally as important to a superior product.

Pros

Easy to use. Accurate. Attractive and accurate documents for our customers. Most importantly: Amazing Customer Service.

Cons

I literally have no cons to report. The excel over companies offering similar products.

Reasons for choosing RESMARK

Simplicity, accuracy, format and the reliable customer service they provide.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Angela M.

Coordinator

Recreational Facilities and Services

### "RESMARK Systems Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 20, 2021

Pros

RESMARK offers ease of use, functionality and impactful software. Their client services team is responsive- providing support and guidance throughout all phases of use. RESMARK features the necessary tools and resources for our online bookings so that the company can focus on providing the best possible experience to our clients.

Cons

This is a great product but like anything there is a learning curve. My only recommendation might be to provide a video resource library for clients to reduce service team questions. It would allow ease of access for clients and provide an additional method for training.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2021

Thanks so much for the review Angela. We actually do have a video library in our support center (which can be accessed at any time using the "support center" button next to the log-out button). If there are any particular videos that we don't currently have that would be helpful to your team, let us know and we're always happy to make a new video on that subject.

LT

Lisa T.

Manager

Recreational Facilities and Services

### "Resmark"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 17, 2019

Pros

The customer service team is probably my favorite thing about Resmark. We have unique features to our company and the customer service teams works hard to accommodate or find resolutions.

Cons

Since we recently switched to the new resmark system we are still learning the pros and cons of it. The biggest issue we find is not having people set up on automatic payment pulls as well as automated emails. This adds a lot to our plate when we are already extremely busy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 19, 2019

Hey Lisa! Thanks so much for the review. I'm glad to hear that myself and the rest of the support team have been a positive force for you with our platform! Regarding your cons list, we actually do have automated emails now, those rolled out to users over the last 2 months and can be used now. So you can now set up a variety of different automated emails tracks. Regarding automated scheduled payments, those are in the pipeline but are unavailable at this time. Using our pre-trip automated email track, you may be able to reduce the number of unpaid transactions. I'll reach out directly to discuss this further! Talk soon, -Jeremy

EW

Eric W.

General Manager

Recreational Facilities and Services

### "Resmark has robust reporting and great functionality"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 19, 2018

Very good experience with Resmark but will the software needs an update to keep up to today's technology.

Pros

Very in depth reports Ability to manipulate reservations and edit each individual one Customer support is excellent Excellent for multi-day trips

Cons

Difficult to train new employees on Not able to use on mobile devices At times Adobe flash version would not work with Resmark

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Kenneth Long L.

Manager

Recreational Facilities and Services

### "The most functional reservations software you will find"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 10, 2017

Resmark is the most functional and robust reservations and marketing software out there. The program is user-friendly, super-functional and comes with a highly responsive customer service team. Resmark has all the features (real-time online bookings, tracking, reports, built-in waiver sign program) we need to run our outdoor adventure company easily and efficiently. The thing I appreciate most is that the developers are constantly working on improvements and really listen to customer feedback. The program is more expensive than many others, but it is well worth it.

Pros

Ease of use, constant upgrades and development, great customer support

Cons

comparatively expensive

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 27, 2017

Thanks so much for your comprehensive review Kenneth! We love working with Cascade! We've appreciated your insights and feedback over the years and look forward some exciting new functionality next season.

BC

Burgess C.

### "Great to work with"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 18, 2014

Chip and the Staff have been great to work with. Allowing our small business the flexibility and support to succeed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

marty m.

president / daily operations, marketing

### "Grand Canyon Expeditions "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 14, 2014

Getting involved with Resmark has taken us from a 5 day work week with 4 days of headaches to a 24/7 work week machine! It has created simplicity here for our daily operations. IF any issues come up, Chip and crew are always there to trouble shoot and get us back into the current. As Resmark is NOW 24/7 and available from anywhere and at any time... it has allowed us to make adjustments and open up a worldwide marketing and increased our sales, bringing us back into the 90% plus! This was just one decision recently made that has been a true winner here at GCE! Again, many Thanks to Resmark and all the efforts that go into this system...you guys are truly GRAND! Blue skies and a thank you to Chip and team Resmark! Marty Mathis Grand Canyon Expeditions gcex.com PO Box O Kanab, Utah 84741

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AI

Adriana I.

Sales and Marketing Manager

### "Powerful, Versatile Reservations System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 12, 2014

We've been using Resmark for several years at Zoar Outdoor and find it to be the only program we've seen so far that allows us to easily handle the many different types of reservations we take. This system allows us to book rentals, guided trips, multi-day clinics, lodging, and add-on options for the trips with ease. The back end is simple to navigate, and the connection with live online reservations is seamless. Using the integrated email system also makes it easy to set up automated correspondence with guests. We don't generally have issues with the software, and whenever something does arise Resmark's support team helps us resolve any problems in a friendly and timely manner.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/99106/RESMARK-Systems/reviews/)

Popular comparisons

[WeTravel vs RESMARK](https://www.capterra.com/compare/99106-163474/RESMARK-Systems-vs-WeTravel)

[Bókun vs RESMARK](https://www.capterra.com/compare/99106-178518/RESMARK-Systems-vs-Bokun) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)