--- title: "ePS Pace Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ePS Pace Software - reviews, pricing plans, popular comparisons to other Print Management products and more." source_url: "https://www.capterra.com/p/99207/ePs-Pace/" page_type: "product" language: "en" publication_date: "2026-11-12" --- # ePS Pace Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 12, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ePS Pace ## What is ePS Pace? Transforming print management, ePS Pace is a cloud-hosted, browser-based print MIS/ERP designed for commercial, digital, wide format, and specialty printing. From precise estimating to real-time job tracking, intelligent production scheduling, and streamlined inventory management, Pace optimizes every facet of the print business. Strengthen customer relationships with a robust CRM, gain a competitive edge with integrated accounting, and access valuable insights through powerful reporting and analytics. Pace is the ultimate solution, delivering efficiency, flexibility, and profitability, keeping businesses at the forefront of the ever-evolving print industry. ## What is ePS Pace used for? [Business Management](https://www.capterra.com/business-management-software/)[Print Management](https://www.capterra.com/print-management-software/)[Print Estimating](https://www.capterra.com/print-estimating-software/) Overall rating Based on 84 user reviews Reviews sentiment Positive 70% Neutral 13% Negative 17% Starting price $999 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ePS Pace alternatives Highest Rated [4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.5 (65)](https://www.capterra.com/p/133655/PaperCut/reviews/) Starting price $435.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (60)](https://www.capterra.com/p/110250/OnPrintShop/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about ePS Pace Overview ### Which roles and teams benefit most from ePS Pace? ePS Pace is most used by print business leaders, operations managers, estimators, and production teams. Executives monitor financial and operational performance, while estimators prepare pricing and job specifications. Production, prepress, and project coordinators manage job schedules, shop-floor workflows, and handoffs from estimating through delivery. Answer based on 83 reviews Overview ### What company size and industries is ePS Pace built for? ePS Pace is designed for small commercial printing businesses, with 79% of reviewers and 80% in printing. It serves commercial, display graphics, digital, offset, direct mail, publication, in-plant, fulfillment, and folding-carton operations, while also supporting midsize businesses (16%), enterprises (5%), marketing and advertising, and warehousing teams. Answer based on 84 reviews Features and Usability ### What are the key features of ePS Pace? ePS Pace includes core print MIS features for estimating, job costing, production tracking, scheduling, and billing and invoicing. Reviewers frequently discuss its detailed estimating, configurable workflows, API and third-party integrations, plus customization tools such as Universal Importer, item templates, and user-defined fields for print production operations. Answer based on 24 reviews Integrations ### Which third-party tools and platforms does ePS Pace integrate with? ePS Pace integrates with Microsoft Excel for exporting, opening, and working with database data and reports. Reviewer feedback specifically identifies Excel as the third-party platform connected to ePS Pace, particularly for reporting workflows and data manipulation outside the core system. Answer based on 22 reviews Getting Started and Support ### How easy is it to onboard and train a team on ePS Pace? ePS Pace offers in-person training, live online sessions, webinars, and documentation. Reviewers report that day-to-day users can learn routine tasks and train colleagues once the system is configured, while administrators and implementation teams need more time for setup, reporting, and complex print workflows. Some reviewers also want more online training and clearer implementation guidance. Answer based on 14 reviews Getting Started and Support ### What customer support options does ePS Pace offer, and how do users rate the experience? ePS Pace offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe frontline staff, trainers, and support teams as responsive and helpful, but experiences vary. Some report slow responses, limited guidance beyond broken-item fixes, impersonal follow-up, and poor communication during implementation or development reviews. Answer based on 24 reviews Features and Usability ### How easy is ePS Pace to use? ePS Pace provides a workable web-based workflow for print teams, but its learning curve can be significant. Users often find core estimating and ticket tasks manageable after training, while newer staff may encounter confusing navigation, browser-related issues, and errors that require support. Configuration also affects day-to-day ease of use. Answer based on 21 reviews Features and Usability ### What is the ePS Pace user interface like? ePS Pace offers a clear, browser-based interface with broad access to production and business information. Print companies value the ability to view inquiries, scheduling, inventory, and customer data in one system. However, some users find functions hidden in menus, documentation too field-focused, and advanced setup difficult to understand. Answer based on 19 reviews Features and Usability ### How well does ePS Pace handle print estimating? ePS Pace supports detailed print estimating from pricing through production and billing, but setup can be demanding. Print businesses value templates, calculation tools, job costing, and links between estimates and operations. Some estimators find workflows slow or confusing, especially when building templates, handling custom pricing, or estimating specialized print work. Answer based on 18 reviews ## Features AI summary Based on 6,813 Print Management reviews Capterra data shows that buyers of business management software rank the following features as their top priorities: - **Workflow Management** (**57%** of reviewers rated this feature as critical) - **Client Management** (**57%**) - **Task Management** (**55%**) ePS Pace supports **Workflow Management** and **Task Management**, giving teams a way to manage processes and keep work moving across day-to-day operations. However, it does not include **Client Management**. Instead, it offers **Billing & Invoicing** (**55%**), another feature buyers often value when comparing business management software. Together, these capabilities help businesses keep internal work organized, track responsibilities clearly, and manage financial processes in one system. Workflow Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Billing & Invoicing 3.3 (24) 79.17% of 24 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Inventory Management 3.2 (28) 71.43% of 28 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Order Management 3.6 (22) 77.27% of 22 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Purchasing & Receiving 3.8 (22) 68.18% of 22 reviewers that rated this feature as important or highly important Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Financial Management 2.9 (19) 94.74% of 19 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization ePS Pace 49 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cost Estimating: Forecast the cost and resources required to complete a project - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Reports: Alter the layout and content of reports - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Printing Industry: Designed for businesses in the printing industry - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Printer Support: Supports printing from multiple connected printers - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Print Management: Helps control, track and monitor printing processes - Print Quotas/Limits: Set quotas or limits for printing from individual user accounts or groups - Production Tracking: Track the production of materials and items over certain periods or seasons - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Quotes/Estimates: Generate quotes or estimates for customers - Remote Printing: Print remote documents from multiple devices - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shipping Management: Manage and track orders being shipped to customers - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.6 (83) 3.6 Based on 83 reviews ## Pricing Value for money 3.2 (65) Basic $999.00 Value for money 3.2 (65) 3.2 Based on 65 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (78) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (78) 3.6 Based on 78 reviews ## User reviews Overall rating 3.7 Based on 84 reviews Filter by rating Counts reflect reviews available in this feed. 5(17) 4(42) 3(11) 2(7) 1(7) Mentioned topic Recent reviews first, then most helpful CE CEO CEO Used the software for: Less than 1 year ### "Life Changing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2020 Fantastic Pros The discovery phase forced us to dive into previously overlooked areas of our business. The data that we collected and receive from the software has enabled us to make more informed business decisions with far more predictable outcomes. Cons There are no negative aspects that we have come across ES Estimator Estimator Used the software for: 1-3 years ### "Pace, I wish I knew you better" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 December 12, 2024 My overall opinion is that it would be much more powerful if I truly knew how to use every aspect, how to use the report writer, if I knew how all the fields were used. But help documentation is spotty and using the Communities case support system is slow and can be painful. Pros All of the information you need from estimate to invoicing is available, if you know where to find it. Cons The help documentation is lacking. It seems to focus on how to fill in fields without explaining functionality. PS Printing Shop Supervisor Printing Shop Supervisor Used the software for: 3-5 years ### "Unfinished" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 November 20, 2024 Everything was good when project started. When the installer was terminated everything came to stop. Pros Billing for Web print jobs were programed and completed by your installer. Works well. Cons Installer never completed Sheetfed press information so makes it impossible to do proper billing. You terminated the installer, so project was never completed to our satisfaction. PA Pace administrator Pace administrator Used the software for: 3-5 years ### "Why use Pace" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2024 Our company uses most all of the system but we have not automated or used the add ons. We are relatively a small shop and do not use the schedule. Pros The connection of the data objects makes it easy to understand the structure Cons Lack of a best practices guide when setting up the system MS MIS Solutions Architect MIS Solutions Architect Used the software for: 1-3 years ### "EFI Pace - Good results in first 2 years" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 6, 2021 Pros The flexibility of the software to achieve whatever goals we have in mind. The ePacestation module, Questionnaires (with Item Templates), and the API module have been very key for us and returned lots of value. Cons Historically, when some core functionality has been identified as having an issue or a bug, there have been delays in getting stuff functioning correctly. Most notably, we've had trouble getting consistent/accurate results from Metrix and from the CRM Outlook plug-in. BD Business Development Business Development Used the software for: 3-5 years ### "My Pace Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 September 17, 2020 Overall experience is a 7 due to lack of help from service Pros I like all the features that Pace has to offer. The ability to write xpath's and event handlers has been very beneficial to the company and production. Cons Lack of adequate white papers or examples on the items mentioned above, xpath's and event handlers. The amount of time spent on producing these is cumbersome in some instances. Also the fact that we pay for service but service does not include help, it only looks at broken items. I have installed several MIS packages over the years and this is the only one that I know that does not include help in its service plan. OD Operation Director Operation Director Used the software for: Less than 1 year ### "Pace with additional modules" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 18, 2020 Overall we are very excited about the opportunities the additional modules will provide us to streamline and smooth out our workflow. Pros The software has a ton of functionality built into it. I like that it is all self contained within the Pace Suite of software. Cons Parts of it take alot of time to navigate. There are multiple clicks through several pages that are required to input and/or access information. It could be more streamlined. PC Project Coordinator Project Coordinator Used the software for: 3-5 years ### "ePS Pace review December 2024" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2024 ePS has served Prinetics very well. The program is very intuitive and can be tailored to the meet the many varied needs of print companies. If I run into an issue or need clarification I find technical support very responsive & supportive. Pros Ease of use, intuitive, good technical support Cons A less cluttered gui for less experienced new users MA Manager Manager Used the software for: 3-5 years ### "Far too much money for for a system that's not integrated between MIS & W2P" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 February 14, 2022 Dreadful. Quarter million dollars plus & 2.5 years to implement (still not launched), does not sync with our internal systems as we were told it would, slow customer service response times, inability to accommodate multi column data for variable template building, shameless hustling for additional billable work and training hours (while still collecting the outrageous monthly subscription fee for a product we can't use). The list goes on... Pros Nothing. There is nothing to like about this alleged "solution". It is absolutely worthless to us in it's current form. Cons Estimating is bulky and not intuitive. Templates are incredibly difficult and cumbersome to build. MIS & W2P do not communicate, resulting in prices variances between storefront and actual production price (customer irritant). Unacceptable. AD Art Director Art Director Used the software for: 1-3 years ### "AWFUL Customer service" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 5, 2018 There is not enough options on the market to make this company care about the people using thier products.. Pros Nothing, everything is a nightmare to deal with.. and god forbid you buy a machine from a dealer, you have to jump through all these hoops... Just stay away if you can... Cons Every software stops short enough to make you buy the next package of shit... Just a nightmare to deal with... The list of my complaints is so long... [View all Reviews](https://www.capterra.com/p/99207/ePs-Pace/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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