# ePRO Print MIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ePRO Print MIS the right Print Estimating solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/99210/E-Pro/reviews --- ePRO Print MIS 4.3 (21) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 4th, 2026 # Reviews of ePRO Print MIS Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews CM Cat M ManagerPrinting, 2 - 10 employeesUsed the software for: More than 2 years. “It would take a lot to get me to switch from ePro because of all the customizations it's got for me, so we hope they stick around for a long time!“ October 11, 2023 ## Showing most helpful reviews Showing 1-21 of 21 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Richard H. Director Internet Used the software for: 2+ years ### "Print MIS / Epro" August 14, 2018 4.0 The system is excellent and the support is generally good (although delayed communication about a problem has been an issue on a couple of occasions) Pros It is a seemless flow from print estimate to invoicing with clear steps to follow which allows great communication to the customer. Now it can be used on virtually any browser its fantastic. Cons It is not fully responsive across all devices (although this will be happening according to the developers / support) Review Source Response from Print MIS March 12, 2020 Thank you Richard. We've heard what you have to say and are constantly working on it to improve ePRO. BW Beau W. President Printing Used the software for: 1-2 years ### "Wing Press Incorporated" August 27, 2025 5.0 Good overall. You get out of it what you put in... \[sensitive content hidden\] is always on deck to help with changes that are specific to us or ideas we have that will help all the users. Pros Finally a system that works the way printers need it too. Estimates that include the proper rates for each operation (set by us, and changed whenever we want) driven by simple formulas we create on the fly. Work orders with the instructions we decide we want for each operation. Multi-Part jobs all connected on the same estimate and the same work order number, that can be billed on separate invoices if one item is delivered while the others are in production. Nice purchase orders for our vendors that add material to our inventory when it comes in, and job tickets that subtract it when it is used for a project. Professional looking, easy to understand customer facing estimates and the whole thing available on any computer any time I need it. Over 60 years in business and we can honestly say we like our MIS. Cons I was nervous about using a company outside of the United States for our MIS, but I have really enjoyed working with my new UK friends and find the cultural differences fun. They are very professional and the servers our software lives on are here. Alternatives considered [PressWise](https://www.capterra.com/p/133862/PressWise/)[Printers Plan](https://www.capterra.com/p/92567/Printers-Plan/)[PrintSmith Vision](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/)[Aleyant PrintJobManager](https://www.capterra.com/p/172960/PrintJobManager/)[Avanti Slingshot Print MIS](https://www.capterra.com/p/118845/Avanti-Slingshot/) Reason for choosing ePRO Print MIS 3 Year search for some basic tools that we needed. We tried them all. The Estimating is where you make your money and win/lose jobs. Most of the other MIS systems don't focus on that and don't understand commercial printers. Review Source FC Francisco C. Used the software for: ### "In my opinion your system is good only for companies from 1 to 5 employees" October 18, 2016 1.0 In my opinion your system is good only for companies from 1 to 10 employees. That's a good feed for the money. If you try to sell it to companies bigger I think it won't work. This kind of setbacks are No good for PrintMIS reputation. 1) All the requested changes from day 1 I said 90% of them have not been done. 2) The sale rep once said that the security improvements were in progress. You have some but very limited if any employee need access to one the administrator areas he has to become an administrator. That is not good for bigger organization. Need more granulation on the security with the GUI that we can change. I was recommended security buy groups. 3) I thought we were a challenge for you guys and you were up for that, I has willing to cooperate on the changes to make your system stronger. But I just found negative and no cooperation you just want us to adjust to a limited software after sealing it as superior application. 4) The set up for machines and pricing is really no user friendly no GUI at all. It is something that really hit me. You have to enter the price as a part of the formula. So when you have to change the cost or prices you have to change all the formulas. Too many variables that can affect negatively the results, every time you want to update price. PSI has a full page of how to update by % buy cost centers total company etc. 5) In my opinion the software is designed by a programmer and other technical people with not expertise in printing. You can tell the way is design the height of papers and the calculations with cutters and waste. 6) One thing that your sales offer to us was the reporting. You offer total flexibility and easy to make reports not really I try to find reports for my accounts or cost centers or customer in some detailed is not available or in-existen. Everything has to be built by a technician. I assume the reports are available but no for us. They should be part of the system full reporting for every window you offer. 7) You said that your system is functioning internationally and many of this are successfully running. But in 8 months of working with you guys I haven't see in improvement on the system that other printer posted or upgrades to the application. 8) etc... Review Source JB Jodi B. Production manager Printing Used the software for: 6-12 months ### "Print MIS " March 19, 2024 4.0 Really like the system and hope to use more of the features in the future. Pros user friendly, ability to get quotes out quickly, and multiple users. Cons Cannot compare different presses at the same time. Would like to be able to compare large press pricing to the digital press pricing. Review Source DN Dhruv N. Business Development Executive Printing Used the software for: 2+ years ### "A great solution for both CRM, estimating complex jobs & invoicing." May 2, 2025 5.0 Generally it's been good and they're very helpful and will help you with bespoke requests you may have which tailors the system to your preferences and needs. Pros Easy to calculate prices based on the the variable and fixed costs of your business. The CRM system is very easy-to-use and it's simple to link quotes to customer accounts, and move them along the process up until invoice. Exports data very well with little to no issues. Cons A minor thing really but the customer search function could have broader reach to enable searching your entire database to search for specific things you want. Review Source CM Cat M. Manager Printing Used the software for: 2+ years ### "Couldn't operate without them!" October 11, 2023 4.0 I was a customer on their previous system. Migrating the the HTML5 system was hard for me but I am so glad I finally did. It took a while to iron out some kinks, but it's much better than the silverlight system. Everyone I've ever worked with has been kind and quick to respond and make me seem like I'm a very important customer. It would take a lot to get me to switch from ePro because of all the customizations it's got for me, so we hope they stick around for a long time! I am always happy to talk to anyone about ePro for their shop. Pros We were doing everything manually, with a spreadsheet and InDesign templates before. It was tough! I love that I have a system with formulas and that everyone on my team can generally, for the most part, price out every customer inquiry the same way. Consistency is ideal All my teammates have grasped the system quickly after minimal training and as my team has grown, it's nice to know ePro is reliable and I don't have to check over every invoice. Cons There are some bugs occasionally and we have developed some workarounds for a few things on our end. However the tech support they provide would probably help us clear some of those out, I just rarely have time to focus on fixes! We are very busy. Reason for choosing ePRO Print MIS Cost and simplicity. Some other more expensive softwares had all these features I didn't need for our small shop. Review Source DM Daaron M. Manager Wide Format / Customer Service Used the software for: 2+ years ### "Once we figured it out, it worked great" April 9, 2018 4.0 Profit and Loss Data Pros The system can keep past quotes and past work orders. You can easily add a new work order, edit a old work order and clone work orders. You can also see your profit and loss on each job as you quote it. You plug in your cost on stock, ink per sq ft, labor, speed of machine, power consumption. Once it is set up, you can see if you are losing or making money. You can also check stock as your writing up a work order. If you don't have enough stock, the system will let you know you need to order supplies. The system can also keep track of the sales person commission on each job. After you generate a work order, billing is a snap. Then print profit and loss sheet and turn into accounting. Accounting can see how much profit that job made and what the sales person will get paid. Cons The system has glitches but once you figure those little things out, its pretty easy. The biggest mistake people make is when you change an estimate, go BACK to the blue tab. If you stay on the orange tab, the only changes the work order. Its actually a good thing, but users can make that mistake then the info for billing and the work order wont match. But again, it can be good as you can keep customer notes strictly in billing or keep notes strictly on the work order. Review Source Response from Print MIS March 12, 2020 Thank you for the review Daaron. The latest edition of ePRO is much more enhanced and is more stable than the previous edition. VR Verified Reviewer Member Board Of Directors Printing Used the software for: 6-12 months ### "Everything we wanted in an estimating and tracking program" September 4, 2018 5.0 We were ready to upgrade our estimating software and wanted an easy to use system that could be accessed from any browser, was easy to customize, had a robust job tracking component and most importantly, was affordable. This last part seemed to be the issue, as most every company we contacted had such steep setup fees and monthly charges that they were more than we could afford. ePro was different. We loved the interface, and found it simple to use. They have also been a pleasure to work with. We had a long list on our wish list, and they had a solution for every one of them. I also like that you are assigned a primary contact who works with you while you are setting up the system, as this saves a lot of time. They were willing to tweak their interface to keep what we wanted, and hide the items we did not need. We tend to be pretty picky about our corporate look, and they were also wonderful in their willingness to customize our quote form to match our brand identity. And best of all, at a price that fit our budget. We could not be happier with ePro and highly recommend it. Pros Easy to use, web based, superb tech support and willingness to customize to our needs, great price and value compared to other systems we looked at. Cons No user manual is available so many features might be missed. Review Source TM Tony M. President Printing Used the software for: 2+ years ### "Print MIS" July 5, 2022 5.0 Print MIS is close, to a complete solution a commercial printer and mailer. It helps tie all departments together. Pros I like the ease of use, the programers are trying hard to relate to a journeyman printer, accounting is aalso happy with the system makes it easier for her. Cons Having to wait to get support timely however they response quickly a non issue Reason for choosing ePRO Print MIS I saw that the product would allow us to be successful. Review Source Response from Print MIS July 28, 2022 Thank you so much for the review, Tony. We hear you! IW Ira W. Partner & Chief Operation Officer Printing Used the software for: Less than 6 months ### "Skeptical No More!!" June 1, 2023 5.0 Multiple quotes on one estimate even with different quantities. Great for when customers send in estimate grids all the quotes can be done t same time. Time savings with template building is another great feature. We also figured out 90% of the features before we were trained that says something about ease of use. Pros Estimating by far is the most important feature we were looking for. Implementation was fast tracked and \[sensitive content hidden\] and the team got our presses built and all our cost centers which there are many as we a full service commercial facility within one 8 hour zoom call we were ready for testing which is unheard of. Another great feature the used our existing quote letter and emulated to perfection. Cons You can't add a substrate on the fly it has to be put into inventory, which really is pretty simple.Wish they had an best press option which i think they are working on. Review Source Response from Print MIS June 8, 2023 Many thanks for the review! JW Jacob W. COO Printing Used the software for: 2+ years ### "Jacob Wolke" February 29, 2024 4.0 Pros Multiple functions at an economical operating cost. Great customer service. Cons Long set up process, some quirks when trying to change existing quotes/jobs. Review Source RH Richard H. Managing Director Printing Used the software for: Less than 6 months ### "A good value with great support." September 12, 2023 5.0 is functioning as I hoped it would. Overall, I am pleased with my decision choosing ePro for my business. Pros The ability to customize and control the costing and pricing features. Attentive support, interested in solving issues. Cons I would like more control formatting reports. Having more report types to further cull business/client information. Alternatives considered [PrintSmith Vision](https://www.capterra.com/p/210917/ePs-PrintSmith-Vision/) Reason for choosing ePRO Print MIS Customization and price Review Source Response from Print MIS September 13, 2023 We hear you! Many thanks for the review! KR Keith R. Director Printing Used the software for: 2+ years ### "epro" January 7, 2020 5.0 I had unlimited support online with a demonstrator to guide me through and with any glitches, as it is customised for each company. I would not like to be without it after using it since 2014 Pros Ease of use Ability to add custom cost centre Cons Not linked to accounting software (but believe it can be) Reason for choosing ePRO Print MIS I had a demo with one other company and it looked more complicated and cost a lot more. Review Source Response from Print MIS March 12, 2020 Thank you Keith. We wouldn't like to be without you either :) FW Frazer W. President Printing Used the software for: 2+ years ### "Epro" March 12, 2019 5.0 Fast to create quotes for customers. Workflow is the best thing that we could have with the program. Pros Easy to operate Been using this software for over 15 years. Cons Nothing negative to say about this sofware Review Source Response from Print MIS March 12, 2020 Thank you Frazer. We cherish the relation we've got with you and look forward to the years to come :) CT Connie T. President Used the software for: 2+ years ### "Small printing company - excellent estimating and job planning" April 24, 2018 5.0 Pros Flexibility - able to change stock pricing as needed, add stock as needed, adjust markups as needed. Job tickets print nicely and are easily understood by printshop workers in all departments. Cons Running thru the Internet and having to update Silverlight. The software was just downloaded onto our server in the last month and the speed had increased tremendously. Review Source Response from Print MIS March 12, 2020 Thank you Connie. The latest edition now works over the internet or offline. AH Anthony H. Director Printing Used the software for: 2+ years ### "Great Estimate to Invoicing System" November 20, 2018 4.0 Very happy with system, would fully recommend it. Support is always very helpful and quick to respond Pros New system flows easily from print estimate to invoicing an can be used on iphone, ipad too now which is usefull. Cons Not great on all browsers, so have found the best that works for me on each platform i use it on Review Source Response from Print MIS November 24, 2018 Thank you for the review and the feedback Anthony. We've taken the con you've mentioned and assure you that we'll be working to improve on it. TR Tom R. Business advisor Printing Used the software for: 6-12 months ### "Signgrafx Limited printing and signage, design and installation." August 14, 2018 3.0 It does the job but only as far as approximately 65-70%. the suppliers have been extremely slow in responding in the past. Pros I like the way in which a job can be duplicated, saving time. I like the manner in which the estimating and job creation modules come together and update in a very easy way, all the way through to creating a job bag with all details for the job operator. Easy to update the status of jobs. Cons This software does not work for accounting correctly. I am unable to mark an invoice as paid and so am unable to see exactly where my business is financially. I cannot see who owes me money and when it was or is due for payment. I feel very exposed in this area. i dont like the way that it sometimes hangs due to the suppliers server. Review Source Response from Print MIS March 12, 2020 Thank you for the review Tom. We're making continuous improvements since we got your feedback. JJ JUSTIN J. Owner/President Printing Used the software for: Less than 6 months ### "Great software for small printing operations " October 17, 2019 5.0 The trainer is really good - he has been willing to make adjustments to all sorts of Pros Software is easy to instal - provides details like how much I am spending on each job and how much I will make - very user friendly Cons I really don't have a problem with the software right now. Switched from [Esitmator](https://www.capterra.com/p/92564/Estimator/) Accuracy of estimates Review Source Response from Print MIS March 12, 2020 Thank you Justin. You've been a pleasure to work with. DM Dominic M. Used the software for: ### "My Second Review" April 18, 2017 4.0 In my previous review I was disappointed on several functionality issues as well as the customer service. Since that review, I have been working with the representatives and they have done an incredible job in resolving the issues I had. We now have our first Client Portal up and running and our customer is thrilled. They are also launching the new MIS software that runs without Silverlight and that is a big improvement. I do feel that the team is working very hard to make our experience a better one. I will be sticking with them because of their strong efforts in improving my experience and making it easier for us to set up client portals. I thank the team for their efforts and would recommend this product. Review Source Response from Print MIS March 12, 2020 Thank you for the review Dominic. We appreciate your patience with us. DB David B. Owner Printing Used the software for: Less than 6 months ### "Satisfied" June 23, 2023 5.0 Very happy. I am still doing steadily becoming more comfortable with the software. Pros The estimating is quick and easy. The support from Print MIS is excellent. Cons finding time and gathering info in the initial set up. Reason for choosing ePRO Print MIS Ease of operation and the support from Print MIS Review Source Response from Print MIS June 27, 2023 Many thanks, David! EB Ed B. Production Manager Used the software for: ### "MIS Kicks" February 15, 2010 4.0 Been through 3 management systems since early 2001. Print MIS's E Pro system is a genuine master piece. Pros 1\. Great value for money 2. Extensive range of features for each department 3. Web interface for access anywhere 3. Highly intelligent production system Cons 1\. Implementation time reached 2.5 months but maybe due to the size of our company and customization we requested. Review Source