---
title: "Checkfront Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Checkfront the right Tour Operator solution for you? Explore 318 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/99249/Checkfront/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Checkfront

4.5 (318)

[View alternatives](https://www.capterra.com/p/99249/Checkfront/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of Checkfront

Ease of use

4.2

Customer Service

4.5

## Pros and Cons in Reviews

JH

Jesse H

Associate General ManagerHospitality, 51 - 200 employeesUsed the software for: 6-12 months.

“Overall good but could be more intuitive without sacrificing on quality of content.“

May 7, 2025

MH

Mark H

DirectorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months.

“Bugs in the backoffice and bugs in the booking widgets. If you're Europe-based you need to know that Tech Support are in British Columbia so are 8 hours behind Europe and they work 9-5 Pacific Time...“

February 10, 2025

MH

Mark H

DirectorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months.

“One staff member alluded to this and hoped things might start to improve in 'a few months'.“

February 10, 2025

DJ

Derek J

OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Some complex booking processes were difficult to set up and felt "hacky" where we had to make dummy products to act as in-between triggers.“

November 1, 2024

jo

josh o

sole proprietorReal Estate, 2 - 10 employeesUsed the software for: I used a free trial.

“the fact that it's an award winning booking software“

April 4, 2025

MC

Matthew C

Owner ManagerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: More than 2 years.

“A bit time consuming to add special events, but ok once averything is set up. But now, unnecessary price increases.“

October 28, 2025

WL

Wendy L

CEORecreational Facilities and Services, 2 - 10 employeesUsed the software for: More than 2 years.

“The online booking has freed up time to focus on other necessary duties and the price allows us to run our business more effectively and efficiently.“

August 25, 2023

MC

Matthew C

Owner ManagerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: More than 2 years.

“There's no way those price increases are justified - the booking software is still exactly the same as 7 years ago with just minor upgrades.“

October 28, 2025

## Showing most helpful reviews

Showing 1-25 of 318 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Souheil B.  
Manager  
Internet  
Used the software for: 1-2 years

### "Easy software for Booking Tourist Activities / invoice"

April 13, 2021

4.0

\- I decided to say with checkfront, because their team is very helpful, there is a community and a forum to get inspired, to get help if you are a beginner in the tourism industry

Pros

\+ All in one place : Booking / customers / invoices + You can customize every detail of the Activity you are selling to your customers + The support team listens to your needs

Cons

\- During covid, the hibernation plan means that your website goes offline

Alternatives considered

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)

Reason for choosing Checkfront

Because the sales person \[SENSITIVE CONTENT HIDDEN\] took the time to understand my needs, and anwser all my question. After my free trial, Checkfront is making me win a lot of time with invoicing and booking management

Review Source

Response from Checkfront

January 4, 2022

Hi Souheil, We appreciate your honest review of Checkfront. I am glad to hear you are liking it. Your feedback on the Hibernation will be shared with our teams. Thank you again for choosing Checkfront!

LM

Lucas M.  
CIO  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Simple Yet Robust"

August 26, 2023

4.0

Pros

There are many things that I love about Checkfront. It's online booking capability and ease of use when training employees how to use it once it is setup. With a little coding expertise you can make the booking process for clients very easy and reduces the friction toward payment, so you can concentrate on operations.

Cons

The Guest form and Guest information are essentially useless and would be better if it was removed altogether. I have been hoping that over the last 2 years since its implementation there would have been improvements to this portion of checkfront, but it has not been improved. There are no triggers if guest have not filled out the info, nor is there anyway to use the information in dashboard or organize it using the daily manifest or send the information somewhere else to be used in another program via automation.The email suite lacks any organizational capability I have created so many that it is nearly impossible to figure out what triggers them and we run many different trips to many different locations and it creates choas when I don't know if clients are getting the correct emails about those trips. Then you get into the creation of emails, there is no way to send test emails to check your formatting. Also you cannot create html emails in the notifications editor. I have to create email templates in Mailchimp and then export them and import them into checkfront. this might be the most ridiculous thing that I can think of. There should be a way to catogorize your emails into folders, and there should be email templates that allow you to design emails in checkfront that have mobile friendly options. If there was a way to see all the triggers without having to open every email to see that would be amazing.

Reason for choosing Checkfront

it's ability to connect with Authorize.net

Switched from

[Formstack Forms](https://www.capterra.com/p/118892/Formstack/)[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

I needed invoicing and online booking capability with automated emails

Review Source

MC

Matthew C.  
Owner Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Unannounced price increase"

October 28, 2025

2.0

It has worked very well for my business for the last 7 years. A bit time consuming to add special events, but ok once averything is set up. But now, unnecessary price increases.

Cons

I just received an invoice for next year, 2026. They have increased the price of my annual subscription by 20% and that is in addition to a 25% increase the same time last year. No warning, just a revised invoice for the next 12 months. That's no way to treat existing Customers ... There's no way those price increases are justified - the booking software is still exactly the same as 7 years ago with just minor upgrades. I'm looking for alternatives for next year.

Review Source

Response from Checkfront

November 4, 2025

Thank you for sharing your feedback. We’re sorry to hear that the pricing update came as a surprise - we always send an email notification 30 days prior to pricing changes, but understand how easily those can be missed. Like many software providers, we’ve had to adjust some legacy plan pricing due to increased operational costs and economic conditions. These changes help us continue improving Checkfront’s reliability, security, and features for all customers. We truly value your long-term partnership over the past several years, and our team would be happy to review your account to ensure you’re on the best plan for your needs. Please don’t hesitate to contact our support team — we’re here to help. — The Checkfront Team

RH

Rebecca H.  
Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Absolutely love Checkfront"

February 22, 2022

5.0

When we first started out we took reservations in a paper book....yes you read correctly, on paper...knowing there had to be a better way I researched different software to use. Since then we have been so happy with Checkfront. The support from their team has been amazing. From setting us up to answering my everyday questions, their team is always friendly and helpful. I highly recommend them to anyone.

Pros

We have been with check front for 7 years now and we love everything about it. It's simple to use, training new employees to use it is easy, the booking process just flows nicely so it makes sense. Customers also compliment us on how simple and straightforward it is to use. I also feel like they are there when I need them to help me out with any issues I'm having.

Cons

I would like to use the waivers section but it didn't quite work for our set up. There's a couple of little things that would be nice to be able to do with the calendar etc. I also which the app was a bit more useful. I usually always send suggestions in when I come across something that I think would be beneficial for everyone.

Alternatives considered

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Reason for choosing Checkfront

Checkfront is similar to us, it's a small company focused on taking care of its employees and gives a damn about the world. I get calls constantly from so many other companies trying to get us to switch but I just don't see why I would when we are so happy. I know there are different options but we also like that fact that we pay a once a year subscription fee and then our customers don't have extra random "fees" when they book - I dislike hidden fees like that when I book so I don't want my customers to experience that!

Review Source

Response from Checkfront

March 24, 2022

Thank you for such kind words! We too value having a small local team, much like you, Rebecca! Please keep sending in those suggestions! We truly do appreciate them :)

BD

Brenda D.  
Director  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Very responsive customer care"

June 29, 2021

4.0

Very positive experience with Checkfront - nothing seems to be a problem, always supportive response from Support staff. Really very happy with product and overall support.

Pros

The software has many really useful functions e.g. waivers; group waivers; integration with Xero. The developements in terms of the calendar and manifest are great improvements but little tweaks in layout would declutter the view. Some of the details functionality is brilliant - often not easy to find how to do something but just ask the Support folks and they usually have a very neat solution to offer. The customer support is fantastic, so responsive and are very wiling to take a suggestion/issue back to the developers.

Cons

Find the Inventory calendar a bit cluttered and the mobile app could be done with a little refinement in terms of daily manifest. Integration with Xero needs a little refinement - would be excellent if an admin could choose which Payment Methods are integrated, at the moment every transaction creates a Xero invoice which is not always appropriate (e.g. gift vouchers, cash, face-to-face card payments) so there can be quite a bit of voiding in Xero to correct position. The Partner Accounts are too restrictive for the way we work with our partners so we had to provide User accounts to provide the functionality.

Reason for choosing Checkfront

Price and pricing structure - fixed sum is essential for us. User accounts set-up by product

Switched from

[Rezdy](https://www.capterra.com/p/122690/Rezdy/)

Their pricing structure changed which really did not suit us - charging per booking and also customer booking fee, was absolutely extortionate. Also Rezdy did not provider User settings so that users only had access to certain products, this was becoming a bit issue and added to the cost as we needed multiple subscriptions.

Review Source

MH

Mark H.  
Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "So bad I wrote a review."

February 10, 2025

1.0

I was recommended Checkfront by another activity company in the UK. Onboarding was fairly smooth but then things started to go wrong. Customer support wasn't great (aside from having to wait til the end of the day (GMT) before they we're available) with workarounds for bugs being the order of the day. Actual solutions or fixes were a rare thing. Some sample issues: A bug prevented editing users - workaround found but didnt work. A bug prevented payments - was fixed after 12 hours of waiting for Canada to wake up. A bug showing incorrect prices - workaround: turn off visible prices(!). The clincher: A bug rendered the booking widget unusable (it showed no availabilty to customers). Tech Support said they'd know about the bug for 'weeks' and that the dev team were working on it but there was no timeline on a fix!!! I would've liked to have known the system's customer-facing widget wasn't useable before I spent many, many hours transitioning over to Checkfront. I can't risk the key element of my booking system failing so had to pull the plug on Checkfront and return to my previous provider. Honestly one of the worst experiences with a service provider I've ever had. Checkfront has just been through a massive merger and investment and I can only speculate that the changes have completely overwhelmed the company and quality has dropped off a cliff. One staff member alluded to this and hoped things might start to improve in 'a few months'. Right now my advice to anyone considering Checkfront would be to run far away.

Pros

Clean design, apparently smooth booking flow, low fees.

Cons

Bugs. Bugs in the backoffice and bugs in the booking widgets. If you're Europe-based you need to know that Tech Support are in British Columbia so are 8 hours behind Europe and they work 9-5 Pacific Time... They're only available at night!

Alternatives considered

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Reason for choosing Checkfront

Fareharbor has very high booking fees we didn't want to pass on to customers..

Switched from

[Bookinglayer](https://www.capterra.com/p/133291/Bookinglayer/)

BookingLayer are excellent, but they're aimed primarily at accomodation providers which we are not.

Review Source

RH

Richard H.  
Operations Manager  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Comprehensive system with good support"

June 29, 2021

4.0

I have been very impressed that Checkfront has been able to manage all aspects of our reservation system (online booking, calendar, inventory, waiver forms and integration with our POS). We were able to switch from a paper/whiteboard whiteboard model to completely digital this year thanks to our Checkfront implementation and it has been a game changer. Support has been very good and makes all the difference with configuration questions and minor system issues.

Pros

I have an IT background and was able to install and configure this system mostly on my own. I needed help with a few more complex configuration questions but pretty impressive that a system this sophisticated can be setup by the end user. It is very flexible and powerful but this also means that setup can get quite involved.

Cons

Reporting is a weakness with no custom reporting options. Ongoing development of the product is slow and currently with no transparency on the roadmap. They have promised to share more info on this though.

Alternatives considered

[Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)

Reason for choosing Checkfront

Square recommended Checkfront because of the tight integration.

Review Source

KP

Krista P.  
CFO  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Not very user friendly to set up but works well once implemented. "

July 17, 2025

4.0

We've been with Checkfront for almost 9 years and have regularly compared pricing and benefits with other vendors. It is the one that consistently comes out on top, but it seems it's moving more and more to %fee option which is what we were avoiding with competitors. It works well once set but isn't super easy to set up.

Pros

Once it's working it is a pretty stable product, and works well on the user side. Once it's set it's mostly set it and forget it.

Cons

Checkfront is not intuitive to set up new items for booking. I don't feel like it's our business model, I think it's a complicated set up that they did many years ago and haven't updated to make it a better user experience. Once set up, it works well but adding a new item for booking takes longer than it should.

Review Source

KK

Kenna K.  
Guest Relations and Digital Media Systems Lead  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Good enough! Still needs more capabilities."

June 5, 2025

3.0

Generally its good but like I mentioned in my Pros and Cons, there are some things that it lacks. It works well for our team as weve used it for over 10 years but that being said, it isnt perfect.

Pros

Fairly intuitive software and easy to teach to new team members. Lots of work arounds for problems. Support is very responsive and helpful.

Cons

Some limited capabilities with reports. Mean more for day tours is seems but we are a multi-day tour company. We wish there was a way to have our merchandise sold through Checkfront as well but the inventory system gives us headaches.

Review Source

JH

Jesse H.  
Associate General Manager  
Hospitality  
Used the software for: 6-12 months

### "Good starting tool"

May 7, 2025

3.0

Overall good but could be more intuitive without sacrificing on quality of content.

Pros

The amount of information I have access to viewing is definitely a plus. I don't have to dig too far.

Cons

Sometimes slow. When I'm slammed, the amount of info on one screen can be disorienting.

Alternatives considered

[Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/)

Reason for choosing Checkfront

More professional look compared to others.

Review Source

jO

josh O.  
sole proprietor  
Real Estate  
Used the software for: I used a free trial

### "you get what you pay for"

April 4, 2025

5.0

very good. customer service was exceptional

Pros

the fact that it's an award winning booking software

Cons

it's somewhat costly in a numerical value

Review Source

DJ

Derek J.  
Owner  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Good booking app"

November 1, 2024

4.0

Checkfront is an easy to use booking tool that is always improving but lacks the ability to manage complexity.

Pros

The booking management was easy and the customer storefront to book flowed nicely. There are a lot of integrations, and the product is always evolving. The price was actually pretty good compared to other products.

Cons

Some complex booking processes were difficult to set up and felt "hacky" where we had to make dummy products to act as in-between triggers. The system was not designed for what we were looking to do, but it was still able to do it. Integrations would sometimes break, causing errors on the booking page. Some features were blocked behind using their payment provider tool instead of an alternative they allowed. For instance, if you used Square instead of Stripe, customer were not able to book directly from the Google search results page. Reporting was also very difficult to deal with and lacked the ability to customize it. I had to export all the data to a database daily in order to see everything.

Review Source

CRJ

Capt Rob J.  
Owner  
Recreational Facilities and Services  
Used the software for: 2+ years

### "My love affair with Checkfront"

June 29, 2021

5.0

I like the expert advise and help. Your support staff needs to be congratulated.

Pros

if Checkfront was not available for me, I would be drowning in a sea of paperwork. For example, I started using the documentations app two years ago. It has allowed us to develop a social distancing booking system, that is touchless and COVID approved. After an initial setup and learning process, our customer response has been very positive because we have eliminated the paperwork "Hassel" at the boarding gate. It has cut our boarding time in half because all the insurance required documentation is now done at their home or office. It has eliminated filing of the paperwork. It has made documentation look up easier.

Cons

I have been with Checkfront for almost 10 years. They have eliminate many of my concerns. However, currently my discount codes do not work like they use to. When I use multiple discounts on the same invoice. For example, I might have 3 or 4 rental booking on the same invoice, representing 3 to 4 days of rental for that week. We offer a 25% discount on weekday rentals and a 10% rental on weekends. I should be able to have different discount rates for each booking by using the "per item" discount code. Unfortunately, it does not work that way. The total is the same but the software prorates the discount on all items on the invoice. This is very confusing to my customer.

Reason for choosing Checkfront

It was suggested to me by my IT friend. I always wondered why it was call Checkfront. I thought a more marketable name would have been better...Reservations or Bookings.

Review Source

Response from Checkfront

January 4, 2022

Captain Rob! What an outstanding and honest review! We are so happy to hear that we have taken away from all the paper work, and helped during the COVID transition. We really appreciate your feedback on our Discounts and will be sharing this. Thank you again for choosing Checkfront :)

VR

Verified Reviewer  
VP of Outreach & Marketing  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Versatile, Cost-Effective Platform with Good Customer Support"

August 17, 2018

4.0

Checkfront helped us migrate from a very inefficient reservations system (email and paper) to one that is largely automated and this has vastly improved our customer experience, saved us a lot of staff time, and given us better tools to manage and understand our business. As a small non-profit tour operator with tight margins, we are not only very happy with Checkfront's pricing structure, but also grateful that they offer a non-profit discount. In spite of a few limitations, overall we are very happy with Checkfront and have been using it for 3+ years.

Pros

Checkfront is very affordable relative to other tour booking platforms (they charge a flat annual fee rather than a percentage of sales - which I believe is the fair way to operate), and it works great for many purposes. There are lots of options for customization, and it is easy to learn how to configure and manage the platform using Checkfront's tutorials and documentation. There are lots of helpful integrations (Stripe, PayPal, Google Analytics, etc.) that are easy to set up. Checkfront support is always very responsive and helpful.

Cons

Checkfront is designed to work across many types of booking environments including hotels, hourly tours, daily tours, weekly tours, etc. Because these types of businesses have different needs, Checkfront balances those but, in my experience, isn't perfect for any one type of business. As a tour operator, sometimes we have needed to come up with workarounds to meet our specific needs or live with certain shortcomings. Checkfront support is always helpful, but if there is a feature that you need, the best you can do is submit a "feature request" and hope that enough other people request the same feature for development.

Review Source

LW

Lucy W.  
Director  
Consumer Services  
Used the software for: 2+ years

### "Great System & Exceptional Service for my Rental Business"

February 20, 2019

5.0

That said considering Checkfront is relatively inexpensive for what they offer and it's not a custom built program I can't really fault them. Some people complain about various needs not being met but unless you want to pay big dollars for a custom package you can't expect to have all your wish list met. I'm in the processes of resolving this by having my developer use Checkfront's API to integrate into my website. One of the things we're doing is adding Delivery and Collection as a separate step in the booking process. We've been very happy with Checkfront. I can't even imagine trying to run my business without them.

Pros

I have used Checkfront for five years and the service has always been outstanding. They always reply very quickly to my emails. I've phoned them a couple of times but really there's no need to phone as their email response is so good. It also means you have a record of what's discussed. Having an inventory based rental system that allows my customers to book online and keep stock updated keeps me ahead of the competition. I love the customised notifications that are specific to the items booked. The free add-ons are amazing. Being able to link to my accounting software makes life simple.

Cons

You have to keep a very close eye on products being returned. If something isn't returned it's very easy for it to "fall off the system" if it's not noticed on the due date. It would be good to be able to scan items back in or at the very least for the item to remain on the desktop until it's been checked off. I understand Checkfront are working on this. The only other concern for us has been that delivery and collection has to be booked as an actual item and not offered at Checkout. Our customers are confused by this no matter how many prompts we add. I believe it's because customers are used to an online retails experience where it is common practice for Delivery to offered after items have been selected and you are at the final stages before payment.

Review Source

CL

Cathy L.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Eagle Wings Lodge"

August 27, 2023

5.0

Generally good except when changes need to be made to bookings or refunds.

Pros

The many reports and options available.

Cons

Two calendars are confusing. Making changes to reservations. Difficult to figure out even with directions creating frustration and lots of time spent trying. Not user friendly- too many terms that are not easy to learn. Sorry to complain.

Reason for choosing Checkfront

I did not choose it.

Review Source

Response from Checkfront

August 30, 2023

Hi Cathy, We appreciate you taking the time to write a review - any feedback can help us improve. We do apologize that you are not having the best experience with our software. We are always looking to improve, and if you are curious you can check out our Ideas Portal (and submit ideas of your own) for things we can work on: https://portal.productboard.com/checkfront/1-checkfront-idea-portal/tabs/5-ideas. Thank you, Jamie @ Checkfront

JL

Judi L.  
CEO  
Hospitality  
Used the software for: 2+ years

### "Checkfront Booking Engine "

February 15, 2019

5.0

Using Check-front as my online booking engine. Great tech support. Tech Support is friendly, knowledgeable, and usually very quick to reply.

Pros

The software is great value for the money. Best out there in my opinion. Great telephone software support during the set-up/onboarding. Ongoing support via email is extremely good, with tech support promptly replying with step-by-step detailed explanations and screen videos of how to address the issues.

Cons

1\. For vacation rental managements, this software in it's current version is very awkward & time consuming to update rates, descriptions, etc if the property falls in more than one category, such as a being 4 bedroom, ski-in/ski-out, base area location, private hot tub & pet friendly. For each category, rates need to be added for that property each time a rate change or new set of dates is added. It seems to be that there should be a main listing that communicates with each of the categories the property is listed under. In the initial set-up, an "alias" can be used, but once the property is up, new rates, fees, taxes, etc have to be added to the property in each category it is listed under. Takes way too much time to do things this way. Needs to be an option to "link" the same property throughout each category it is listed in so rate adjustments can be done with just one entry. 2. Wish they had ongoing telephone support though the email support works well 3. Wish Checkfront had calendar connections with other vacation rental sites such as VRBO, HomeAway, AirBnB, Expedia, Booking.com and so one so once a reservation is made on one site, all the other booking calendars updated at the same time.

Review Source

VR

Verified Reviewer  
Director and Founder  
Computer Software  
Used the software for: 2+ years

### "A powerful tool to manage your guest house bookings"

February 16, 2019

5.0

Despite some small shortcomings I am quite happy with Checkfront product and support service.

Pros

Very well thought out and feature rich to accommodate the quirks of your business with good booking calendar and discount options. The support is also great and response times are less than a day. We been using Checkfront for 7 years now and have no plans to move away despite some small shortcomings. Highly recommended.

Cons

The ability to make integrations to other services like accounting systems are limited. With the rise of functional programming like AWS lambda, I think its trivial to add some capability to integrate to other systems using similar event triggered functions or webhooks. Checkfront does have something like this but its quite limited. There is no support for multi item discounts as yet so customers are unable to get a discount if they book multiple inventory items. This is a key feature that I hope they will have in future. The ability to style the embeddable iframe booking page is also a bit limited and I can't get it to match my website style.

Review Source

AG

Anne G.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Easy-to-use booking software made in Canada"

August 18, 2018

4.0

Pros

The software is easy to use for clients and staff alike. As a result, we spend less time answering emails and the phone as people book themselves in. I also love that the company is based in Canada, and that the team is very responsive and the software is constantly developed. There is an affordable option if you just wanted to get started with booking software that does not break the bank.

Cons

A few very specific things would be great to straighten out. For example, we offer 2 different overnight tours - the 2-day Seal Cove Adventure and the 3-day Cape Chignecto Adventure. We cannot run those tours parallel or overlapping - it is either one or the other -, so we set the availability to 0 by hand in the inventory the other tour every time an overnight tour gets booked. This way, however, we also have to block out the day before to ensure no overlapping tour gets booked even though in reality the date is available as the last day of a potential trip that starts earlier. It's not a huge impact, but we might loose a few bookings to this. Also, we cannot accept single bookings for tours where nobody else is booked on yet as we require a minimum of 2 guests for any tour to run. We have set the booking form (at least for the overnight tours) so that the field 'Adults' is automatically filled with the number 2. We do, however, accept single bookings if other people are booked on already, and we also would accept a pair of Adult/Child as a minimum. I wonder whether there is a way to streamline this.

Review Source

RG

Rachel G.  
Owner  
Events Services  
Used the software for: 2+ years

### "Checkfront is easy to use"

November 1, 2024

4.0

Checkfront is great to use if your using their website and for simple hire but not for more complex hiring

Pros

I liked that it was easy to use, back office is ok but website integration needs work

Cons

I didnt like the website provided and if you added Checkfront to your own website it didnt intergrate well.

Review Source

JE

Jennie E.  
co-owner  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "My review"

August 31, 2023

4.0

I like it.. I just don't like the app. I wish the app was better. I would prefer to use the app on my phone and for our employees - but it's limited and it kicks you out on a daily basis. Pretty frustating.

Pros

Lots of great stuff about this. Pretty easy to use..

Cons

The app is awful. Kicks me out daily. Needs to be improved big time.

Reason for choosing Checkfront

Other businesses were using it

Review Source

Response from Checkfront

September 14, 2023

Thank you for taking the time to write a review for Checkfront. Our product team thrives off of customer feedback and I have passed this feedback along to them! - Tasha B.

MY

Michael Y.  
Business Analyst  
Sports  
Used the software for: 1-2 years

### "Dogs Qld Review"

September 1, 2023

5.0

Pros

Booking online featuresCalendar for overall management of resourcesReports but would like the customer reports of be in colourCategorising resources

Cons

Small organisation and to add more than 5 admins is a large increase in cost. Would like be able to add extra admin for a minimal fee per admin.Resources cannot be recursively booked in different features if they are more than two levels down..

Review Source

DD

Don D.  
President  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Great Customer Support"

March 21, 2022

5.0

I wanted to make a few extra tweak's to my platform after 2 years. I contacted the support team and they arranged a special one on one hour meeting for me. It was all i needed. These folks are great. I appreciate the support.

Pros

I'm not very good with computers. Checkfront support helped me implement my program and make changes when I first started. Once I spent time with the program, It became easy to use. After 4 years I feel very comfortable.

Cons

I don't have anything that comes to mind.

Review Source

BL

Bruce L.  
Owner  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Fantastic product"

February 23, 2022

5.0

Instant reservations showing availability

Pros

Online reservations showing availability

Cons

Don't have any issues at all with the product works great for us.

Alternatives considered

[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)

Reason for choosing Checkfront

Price

Review Source

Response from Checkfront

March 24, 2022

We are so happy to hear that we have been able to help you and your business! Thank you for your review :)

GCE

Glenn Charles E.  
Real Estate Broker  
Real Estate  
Used the software for: Less than 6 months

### "Making booking as easy as 1 2 3"

February 19, 2024

5.0

Im very satisfied and will recommend it with friends and family

Pros

As someone who makes decision on the last minute, i like to have the option to book last minute or probably make a booking in advance if we have planned everything early. Checkfront offers that and I love that. It makes booking convenient even for older people. And I love that I can use Apple pay as a mode of payment.

Cons

So far Im enjoying using it, couldnt think of anything that I dont like.

Review Source

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