# Page 11 | Checkfront Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Checkfront the right Tour Operator solution for you? Explore 318 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/99249/Checkfront/reviews

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Checkfront

4.5 (318)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Checkfront

## Showing most helpful reviews

Showing 251-275 of 318 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PA

Pietro A.  
owner  
  
Used the software for:

### "Its greatness is in ease of us and gooood support"

June 1, 2016

5.0

THe product itself offer very nice features, but my review won't be about them. Explore by yourself and you'll see. What it TRULY makes the difference are the people behind this company: I've been client with them for a compnay first and then I turned to be a "prospect customer" anonymously for another company, and I have always been surprised by the customer service quality. - fast responses - qualify responses (they are the only one in between so many companies that understood my business needs, even if I copy-pasted the same text to them and all their competitors --> means BRAIN ACTIVATED while reading - flexibility in customizing the configuration and even their product to suite your needs - smart and nice people I would love to see this approach in building a company and creating this excellent sense of customer caring in so many other sw companies around the web. I can only highly suggest them and their product

Review Source

JS

Janet S.  
Marketing Manager  
Museums and Institutions  
Used the software for: Less than 6 months

### "Checkfront"

February 22, 2019

5.0

Checkfront allows a seamless online experience for guests to book our programs and has allowed us to keep all of our program information and bookings in one spot instead of using a couple of different ticketing solutions. It's been a great experience so far!

Pros

Ease of use, very intuitive. I was nervous about the quality of the support after our free trial expired, but have found Checkfront staff to be very helpful and responsive to all of my questions.

Cons

Inability to produce daily manifests for a multi-day program, but we've found a work around and hopefully this will work in the future.

Review Source

PH

Pia H.  
Managing Firector  
Sports  
Used the software for: 2+ years

### "Worked out very well for us!"

February 9, 2019

5.0

Great!!!

Pros

The whole layout/model. Very easy to be sure the customers have a paid voucher or not.

Cons

A little bit to expensive. We changed as our web designer recommended us. It’s free now but your s looks better in the end.

Review Source

BA

Brent A.  
Owner/Manager  
Retail  
Used the software for: 6-12 months

### "Checkfront for Bike Hire"

August 27, 2018

4.0

Has saved a lot of time (once setup), customer support has been helpful

Pros

A lot of different features for customization to suit your business

Cons

Doesn't integrate smoothly with Vend (yet)

Review Source

AB

Andrey B.  
Director  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Good service with great support"

February 16, 2019

5.0

Pros

Amazing support Great functionality Flexible for different uses A lot of add-ons

Cons

Price on the high side Design of the interface can be updated (purely aesthetic)

Review Source

Mark H.  
  
Internet  
Used the software for:

### "Amazing Support"

May 6, 2015

5.0

I will leave this short and sweet. Very professional. These guys know there stuff. Even set up a webinar to guide me thru it. Kudos.. Great software..

Review Source

EG

Ehsan G.  
Business Owner  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Good value for the money "

February 15, 2019

4.0

I like it a lot. I would give it 5 stars if they can add the Guide management feature to it and improve their live chat help. A lot of time you send them a message, you get an automated response saying that “we will be with you shortly”. You keep sitting and waiting and nothing happens. That’s awful and waste of time.

Pros

It’s very affordable and has a lot of features.

Cons

It doesn’t allow to manage/assign guides. It was very disappointing and surprising to know that this critical feature was missing after spending a lot of time on learning it. Chat support is not very good.

Review Source

Nathan E. Y.  
Founder  
Hospitality  
Used the software for: Less than 6 months

### "Checkfront is a winner"

February 8, 2019

5.0

Pros

The software provides a wide range of booking and reservation features. It's a comprehensive solution for hospitality businesses. The price is reasonable, too.

Cons

The instructions for the SSL certificate set up were very confusing, and the website templates would benefit from more customization options.

Review Source

CD

Cleo D.  
Booking Manager  
Automotive  
Used the software for: 6-12 months

### "Great!!"

August 25, 2018

5.0

System is always performing well and very helpful Tech Support Team!!

Pros

Easy to navigate and make necessary adjustments

Cons

None so far. I really like Checkfornt.

Review Source

LW

Lynn W.  
  
  
Used the software for: I used a free trial

### "Checkfront Review"

April 30, 2016

5.0

Checkfront's reservation system came recommended to solve numerous problems that we were experiencing with our existing reservation system. They offered a 21 day free trial, which sold us during the set up. It's support and training was straight forward and easy to follow. We have a seventy site campground that now practically manages itself because of this new booking engine. We can't imagine operating without it, and regret that we did not find this software sooner! Our campers can now select their sites, which we believe has increased their confidence in booking on-line and thereby increasing the number of bookings we are receiving. Thank you Checkfront team!

Pros

Customizing the lay out is easy and the entire system is user friendly!

Cons

It is difficult to believe that this system is "that easy" to use until you start!

Review Source

DM

Dominique M.  
Manager  
Entertainment  
Used the software for: 6-12 months

### "Checkfront"

August 18, 2018

4.0

Pros

User friendly and they work with many payment processors

Cons

Customer Support could be improved. More phone and chat reps would be great!

Review Source

LM

Lynn M.  
Director  
Events Services  
Used the software for: 6-12 months

### "Review "

February 19, 2019

4.0

Great support staff easy to use

Pros

Ease of use , mostly suits our type of business

Cons

Nothing to speak of , it works well for us

Review Source

RG

Rea G.  
  
  
Used the software for:

### "So glad I found Checkfront!"

November 2, 2011

5.0

We were using a desktop application built for theature tickets to manage our Kayak Tour business. This caused endless headaches (surprise). For a brief period of time we tried another online booking system that was of little help, and overcomplicated. We needed a system that would allow us to manage our reservations offsite, and allow our customers to book while we were out on tours. Checkfront was easy to add to our website (5 minutes), and the booking application well exceeded our expectations.

Pros

Fast modern interface. Really easy to learn and provides us a full set of tools we could not otherwise afford, or even understand how to integrate. Payment processing with Paypal is very well integrated.

Cons

Nothing so far. Just wish we'd found it years ago.

Review Source

LR

Lovey R.  
Homeowner Services Manager  
Consumer Services  
Used the software for: 6-12 months

### "Still learning..."

February 8, 2019

2.0

Pros

Love the available features we are continuing to explore.

Cons

It's new but like everytthing we are learning everyday.

Review Source

GH

Gregory H.  
Owner  
Entertainment  
Used the software for: Less than 6 months

### "We are diverse, many different tours. We investigated ten or more systems before choosing Checkfront"

September 14, 2017

5.0

More bookings, easier to bill when clients still owed money, scanning and or using swipe was great. making sure there were no double bookings, managing assets was good.

Pros

It is flexible and support is very very good. It allow many different types of products and it easy for clients to use.

Cons

Sometimes the display on my iPhone is tough to see, some default screens would help. It always jumps back to current dates - showing at a glance bookings for the day could be set up better.

Review Source

SB

Souaibou B.  
Communication manager  
Information Technology and Services  
Used the software for: 2+ years

### "Checkfront"

January 1, 2023

5.0

Pros

The software is very easy to use, and we have good feedback from our customers

Cons

No problem encountered in the use of this software, just sometimes small connection bugs

Review Source

RW

Rachel W.  
Director  
Hospitality  
Used the software for: Less than 6 months

### "A great and easy system"

February 25, 2019

5.0

Always great service when I needed help

Pros

We have just set up a small hotel and Checkfront makes it a very professional booking system. I love how they can send the customer and email upon checking in, then a week before the booking and 2 days upon checkout. Easy to book and pay

Cons

I did find it a little complicated, but this doesn't surprise me as there are so many different things to take into consideration. I had my advertising agency help me.

Review Source

KM

Karen M.  
Administrative Assistant, Marketing  
Hospitality  
Used the software for: 6-12 months

### "Checkfront review"

February 27, 2019

5.0

Allowing guests to book online and not be lost in voicemail.

Pros

Set up special closure days & times for our application. Customer service/tech support was superb!

Cons

Found it a bit confusing...create an item, create an item to "turn off" dates, create another item to "turn it back on".

Review Source

William N.  
Owner  
Sporting Goods  
Used the software for: Less than 6 months

### "So far it has been faultless"

May 24, 2016

5.0

Using check front for our reservation system for a bike rental shop. It is intuitive to use, and fairly easy to setup. Really like the way it integrates into our wordpress site. No complaints or issues from guests as yet either!

Pros

Looks great on my website Easy to use

Review Source

MD

Mariepier D.  
Farm Manager  
Sports  
Used the software for: 2+ years

### "helpfull "

February 22, 2022

4.0

Pros

It his really helpfull for our corn maze and Farm tour . But a little bit hard to set up for canoe rental (quantity dispo hard to manage quikly.)

Cons

We be really nice to be able to had our Waiver without having to paid the price for larger compagnie.

Review Source

LC

Laurel C.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Excellent service!"

February 23, 2019

4.0

Excellent.

Pros

I'm still learning, but Checkfront software is user friendly, with so many options. They are open to helping and respond quickly to my questions.

Cons

Perhaps a little more training, as I'm a beginner at this so it's not totally intuitive.

Review Source

BC

Brian C.  
  
  
Used the software for:

### "A great web 2.0 booking solution"

July 31, 2010

4.0

I've been using Checkfront since they were in beta (late 2009), and although it was perhaps a rocky start (at least support wise), it's turned out to be a fantastic product. We now have three clients using it and in the process of integrating another two. As a design agency it allows us to offer an integrated booking system without having to commission a batch of developers. Looking forward to see what us up the spout.

Pros

A nice clean interface, and ridiculously easy to integrate for even the modernly tech savvy.

Cons

I'd say rather shy on docs, especially on the dev side. Seems a tad particular that they continue to pump out new features without explaining the last batch.

Review Source

DR

David R.  
Director of Programs  
Sports  
Used the software for: Less than 6 months

### "Customer Service is everything "

February 8, 2019

5.0

It's super easy for customers to use. No one asks me how to use it since it's so straight forward on the customer end. Great job!

Pros

Easy to learn!! Customer service is what made it great. That alone made me want to recommend it to others. Very helpful on the phone! Rep. is awesome by the way. He's really nice and walked me through so much!

Cons

Honestly, nothing is bad about it. It just takes time to learn how to navigate.

Review Source

MS

Marija S.  
CEO  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Chekront"

February 22, 2019

5.0

Our agency sells different types of one day tours, multi-day tours, and accommodation, and of all the programs I've tried, this is the best and affordable by price.

Pros

The program is easy to work with. We use it for the last 3 months. Support is great and quick. You have a lot of possibilities for how to present the tour or accommodation.

Cons

It has minor disadvantages regarding multilingual and insert text in Text editor.

Review Source

OEFE

Oum El Fadl E.  
PM  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Great solution for startup companies !"

February 11, 2019

4.0

My overall experience is excellent. Checkfront helped us improve our costume and booking experiences. It also given us better tools to manage our bussines that saved us a lot of time :)

Pros

It is easy to use, and it manages your bookings and customers in a unified tool set. It allow us to easly make changes and it's super user friendly.

Cons

It would be better if there were more flexible on the reservation system designs.

Review Source

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