# Page 12 | Checkfront Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Checkfront the right Tour Operator solution for you? Explore 318 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/99249/Checkfront/reviews

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Checkfront

4.5 (318)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of Checkfront

## Showing most helpful reviews

Showing 276-300 of 318 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DM

Daniel M.  
IT Department  
Sports  
Used the software for: Less than 6 months

### "Honest review"

February 27, 2019

4.0

Great, excellent customer service.

Pros

Easy of use, nice backoffice interface, easy web integration, the best rental solution out there.

Cons

Lack of sizes / attributes for products.

Review Source

VR

Verified Reviewer  
Founder  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Travel software"

August 17, 2018

5.0

Very good would highly recommend it.

Pros

Easy to use and setup and the great Support team

Cons

Not much options to personalise the software

Review Source

IT

Ivan T.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Best checkout option"

February 15, 2019

5.0

A bit longrer confirmation then i expected but overall very good

Pros

It is the only option to use from Serbia

Cons

I like all regarding Check out but the best of all is easy of use

Review Source

KD

Kathryn D.  
Sales Associate / Rental Assistant  
Photography  
Used the software for: Less than 6 months

### "Great Rental Platform"

February 8, 2019

5.0

Very good! Also, friendly customer service- very helpful!

Pros

It is easy to use and not overwhelming. I started using it a few months ago and didn't take long to get a grip of the system.

Cons

There are certain sections that make it hard to return to the previous. I can't remember off the top of my head, but certain functions could be a little more intuitive.

Review Source

DF

Danielle F.  
Owner/GM  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Review"

August 20, 2018

5.0

Pros

It is easy to use and navigate for all our staff

Cons

There are some functions we would like but are not there.

Review Source

MB

Matt B.  
Chief Adventure Officer  
  
Used the software for: Less than 6 months

### "The 24/7 customer support has been excellent. I always get a response that is useful."

September 14, 2017

5.0

Pros

It simplifies our booking process for our guests. I love that guests can get description, see availability, see pictures and videos and book for multiple guests at a time.

Cons

The reporting can be improved. It would be nice to gather data based on when transaction made not just when it was for.

Review Source

MC

Marijo C.  
Marketing Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Good solution for small to medium accommodations"

February 23, 2019

3.0

For the most part, Checkfront is good to work with.

Pros

Works well with Wordpress Once you learn it, it's fairly intuitive

Cons

Not a lot of design flexibility Current design is slightly dated.

Review Source

DS

Daniel S.  
Project Coordinator  
Entertainment  
Used the software for: I used a free trial

### "Lots of Customizable Features - Tricky to Start Using"

October 5, 2019

4.0

Seems great for experienced users, but that's not me.

Pros

For someone willing to dive and and fully commit to this software, I suppose it may offer enough features to accommodate the learning curve.

Cons

There is a steep learning curve for those like me that are looking for something relatively simple in installation and execution. In testing this product out to use for hourly rentals, I found it just too tricky to get going. Too many features to adjust and label for my overly-simple taste.

Review Source

RH

Rachelle H.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Great Company "

February 16, 2019

5.0

Love the company and the software for my company!

Pros

Customer is on point. There is a learning curve with this software but they are there to help with any questions!

Cons

There is a small learning curve. There’s a lot to learn but again the customer service is on point with any questions you have.

Review Source

tW

tandy W.  
Mentor  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "My take on it "

February 8, 2019

5.0

Pros

I like that there are two programs that work together. The inventory and web page. Also it was easy to set up the credit card feature I really like the support I am getting

Cons

It is not as easy as I thought it would be. It took me many hours to set up a multi-day inventory section

Review Source

CK

Chantel K.  
Consultant  
Leisure, Travel & Tourism  
Used the software for: I used a free trial

### "Feedback on Checkfront"

February 12, 2019

5.0

I love representative who is our account manager. Representative is on point and always ready to help. The tutor videos are also very helpful and makes it easier to do the setup. Love it.

Pros

I love the fact that it can calculate levies automatically, the discount vouchers etc. Also like the extra's like the website.

Cons

The fact that it cannot integrate with Bookings.com which is very popular around here. To pay extra for My allocator discourages the clients.

Review Source

JS

Josephine S.  
Reception & Bookings Assistant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Amazing customer support, comprehensive package"

September 14, 2017

5.0

Extremely versatile and customisable package.

Pros

Versatility you can get almost anything set-up the way you would like. Your pages can easily be CSS customised as well for a really great look.

Cons

It does take some time to get yourself trained in using it, but there is amazing customer support to help you do this.

Review Source

NP

Nick P.  
  
Hospitality  
Used the software for: Less than 6 months

### "Makes life simple"

June 15, 2016

5.0

Great customer care, always on hand with advise and experience. They are really friendly and understand how important each clients experience is through my website using their service. Any questions through there live chat are always answered quickly and ensuring the advise works and that I am happy every time. Great team !

Review Source

cM

cheprot M.  
EDITOR  
Facilities Services  
Used the software for: Less than 6 months

### "RESOURCEFUL"

April 26, 2021

5.0

wonderful

Pros

When one need to know about places available for visit with good scenery checkfront is the site to visit and explore before visiting the place since they have very beautiful places to chose from.

Cons

continue providing good services as you are doing and offer more places to visit

Review Source

Response from Checkfront

January 4, 2022

Hi there, thank you for taking the time to submit a review! We really appreciate it, and your honest feedback! Thank you for choosing Checkfront :)

LM

Lydia M.  
Manager  
Sporting Goods  
Used the software for: Less than 6 months

### "Great Booking Tool"

February 8, 2019

5.0

Awesome support and very good product.

Pros

I loved how easy it was to navigate around the website and didn't need any support setting all our products up. Very straight forward and easy to use. Keep it up!

Cons

Nothing. So far so good and I had no trouble at all.

Review Source

Andreaz G.  
C.E.O  
Hospitality  
Used the software for: Less than 6 months

### "By far a good Booking System "

August 20, 2018

4.0

Checkfront is a overall good Booking System. It has a superior value for money and is good for anyone who requires a entry level system. Its definitely scalable. Set up can be tedious but the support is there when needed. I would give this a 4 out of 5 rating based on my personal 3 month experience with the system.

Pros

The features The support The integrations

Cons

The set up The integrations with other systems The payment processors

Review Source

NA

Nina A.  
Educator  
Environmental Services  
Used the software for: 6-12 months

### "Mixed bag"

February 11, 2019

2.0

The Xero integration is great for our holiday program but that is literally the only reason we stay with Checkfront

Pros

The integration of the payment system with Xero

Cons

I find it incredibly unintuitive to use, as someone who is normally happy playing with new programs.

Review Source

SA

Sara A.  
Operations Assistant  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Not very easy to use"

October 16, 2019

2.0

Pros

There wasn't anything specific I really enjoyed about using the software - we switched to a new booking platform.

Cons

Didn't integrate very well into our website, wasn't very easy to use or customise, didn't have great customer service.

Review Source

YS

Yens S.  
Owner  
  
Used the software for:

### "A must have for hotels and tour operators!"

December 18, 2015

5.0

We have been using Checkfront for over a year now and we love it! We thank you for creating such an easy, efficient and innovative tool to use. By just using Checkfront, we know that you have spent a great deal of time thinking about its layout, workflow and us, the users! Recently, our hotel won an award as the World's Best Beach Boutique Hotel (http://www.boutiquehotelawards.com/luxury-hotels/drake-bay-getaway-resort/) in London. We think that Checkfront contributed to us winning this award in several indirect ways.

Review Source

RJ

Rasmus J.  
Owner  
  
Used the software for: Less than 6 months

### "Solid and efficient booking system, excellent support. "

September 15, 2016

5.0

I only have positive things to say about Checkfront. It can all be boiled down to: It works. If you are looking for an online booking system, Checkfront is what you need.

Pros

Like any other service you need to spend some time getting to know the system. Once you do you'll understand how easy it is to use. If however, you run into trouble Checkfront has the most fantastic support probably the best online support I've ever experienced. Before I tried Checkfront, I considered Squarespace the place with the best online support. Not anymore: Checkfront beats them all.

Cons

From my experience - none.

Review Source

BW

Bud W.  
Consultant and Reservations Systems Mgr.  
  
Used the software for:

### "Checkfront is The Best"

February 29, 2016

5.0

Since we switched to Checkfront in August of 2015 we have booked over 3000 orders with great results. The reports and product information are easily exported and adjustable to our requirements The customer service is excellent and quickly responsive and to top it off, the pricing is reasonable. We have recommended Checkfront to Company in our are that does and extensive array of tours and they are also very pleased with their results. One of the Best Decisions we have made was switching to Checkfront

Review Source

RD

Rory D.  
Operations Manager  
  
Used the software for: 6-12 months

### "Great, easy to use booking-management software"

September 15, 2017

5.0

Pros

It's simplicity to use - takes next to no time to get familiar with everything, and if you do have a question it's very easy to find an answer.

Cons

Not much! It would be amazing if there was a live-chat function for quick questions rather than emails.

Review Source

LP

Linda P.  
Director  
Sports  
Used the software for: Less than 6 months

### "Great Cutomer Service"

February 9, 2019

5.0

The customer service has been great and as a small business is often on a needs basis only.

Pros

Ease of use and instant internet updates.

Cons

Restrictions is some functionality however this is due to plan and limitations of business.

Review Source

BF

Brooke F.  
  
  
Used the software for: Less than 6 months

### "null"

October 26, 2018

1.0

Review Source

TP

Thomas P.  
  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great software for the rental industry!"

December 19, 2015

5.0

The features available in Checkfront allowed me to customize the customer facing booking experience nearly as close as to what we had in mind. Checkfront support is very responsive and are very much professionals with their product.

Pros

And the final bonus, the price is very reasonable. All this is said one month into initial configuration and use. Will revisit after the busy season and it has been tested under fire.

Review Source

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