# Page 8 | Checkfront Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Checkfront the right Tour Operator solution for you? Explore 318 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/99249/Checkfront/reviews

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Checkfront

4.5 (318)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Checkfront

## Showing most helpful reviews

Showing 176-200 of 318 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DA

Donna A.  
Ceo  
Alternative Dispute Resolution  
Used the software for: 1-2 years

### "Good product great solution "

August 17, 2018

4.0

Overall checkfront is a good program that also offers help when needed. With fixes to above issues we believe checkfront would be one to reckon with compared to other programs.

Pros

We love that its a one stop shop for booking and waivers and payments. It streamlines everything we need all in one place without confusion.

Cons

The pricing is a bit high compared to other top schedulers and to do more detailed scheduling it can get a bit confusing and overwhelming. Also there currently is no solution for growing business or multiple locations so thats a bummer.

Review Source

CW

Christian W.  
IT-technician  
Education Management  
Used the software for: 2+ years

### "Great tool for bookings and renting out equipment"

February 11, 2019

4.0

We use Checkfront to manage the sports and hiking equipment that the University lends out to students. We utilize most features of Checkfront except for the features relating to accepting payments, since we are a free service. It is a great tool for managing inventory and bookings.

Pros

Great overview of both inventory and bookings. Easily customizable. Large number of features available. Good knowledgebase available.

Cons

Some features can be hard within the menus, especially some fields for entering translations for the menu you are currently working on.

Review Source

iA

isabelle A.  
director  
Museums and Institutions  
Used the software for: 1-2 years

### "it's been a good experience so far"

February 15, 2019

5.0

Happy to have found you

Pros

very easy to adapt to our needs, very versatile, so far so good;

Cons

index by date is not easy, not sure i can change the column size, or make research by year, but it starts to be confusing when looking for a past invoice which then can go back 2 years back; pls change the column size where the date is to be able to read the month, so far only 2 letters are available and not the year, may be i can change the format by numbers that's the only problem i find so far,

Review Source

JW

Jeff W.  
Owner - General Manager  
Hospitality  
Used the software for: 2+ years

### "Great Value"

February 8, 2019

5.0

Checkfront has been a great investment for my small business. Customer support is great.

Pros

We operate several businesses within one. Very few software providers out there were flexible enough to handle both our bike rental and bed and breakfast business.

Cons

I honestly have no complaints about Checkfront which is unusual because I am normally very picky!

Review Source

MC

Matthew C.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Lacks key features and functions for tour operators"

June 12, 2016

2.0

This software was trialled, however it was not designed with a tour operator in mind. There are some clear shortfalls. It appears that they are disconnected with the industry's requirements.

Pros

The software has around 60% of what you would expect from tour operator ecommerce

Cons

There are some very clear shortfalls. Attention is not being paid to their potential customers.

Review Source

TB

Tina B.  
IT Manager  
Retail  
Used the software for: 2+ years

### "Customize it onto your needs"

February 10, 2019

5.0

It woks great with my online rental

Pros

It´s very easy to get started with a lots of posibulities

Cons

It could be nice to optimize new features.

Review Source

SC

Sid C.  
Helper  
Events Services  
Used the software for: 1-2 years

### "We use it for a party rental company and it handles are bookings well."

September 15, 2017

5.0

Precise item quantity tracking to avoid over booking

Pros

The flexibility on how it can handle all types of bookings. It does not matter if it is daily, hourly or monthly you can configure it to handle your most basic needs.

Cons

Wish they allowed more agents on their lower plan. We know that the software is mainly for accommodations rentals but they did say that it could be used for rental items also. It would be nice to see some route planning feature included in the future.

Review Source

AS

Arthur S.  
Owner  
Entertainment  
Used the software for: 2+ years

### "Great booking tool"

February 8, 2019

5.0

My experience with Checkfront is the best. I will keep this tool while I can.

Pros

I like how easy it is to book the tour to my company. Also it offers so many tools to create business opportunities.

Cons

I need assistance from customer sevice everytime i am trying to create something different than just managing the item regularly.

Review Source

jG

jackson G.  
NA  
Hospitality  
Used the software for: Less than 6 months

### "Not Optimized For Marketing Or Conversions"

June 8, 2023

2.0

Overall this has been a poor experience. The support is fine and responsive. The tech for it's core purpose is not bad. However they have completely forgone marketing optimization which is a massive flaw. Optimizing for marketing and conversion rate optimization seems to be at the back burner and does not take priority at their company.

Pros

It does the job for bookings and storing information.

Cons

Almost zero consideration has gone into the marketing aspect of bookings.They are currently not GA4 compatible, despite being under a month out from the UA sunset.Email automations and design are abysmal. It only allows for HTML design. Poor automation and flow.The booking interface is ugly and not well optimized. This goes for the widget and booking page.

Review Source

AD

Andrew D.  
Mr  
Marketing and Advertising  
Used the software for: 2+ years

### "Fantastic service, saves hours of time"

August 20, 2018

5.0

Automated bookings for photo shoots and workshops, reliable and efficient - great service.

Pros

Lots of customisation and great support to help mould it to your business. Saved us hours and facilitated greater organisation

Cons

Quite complicated to set-up but great staff assisted the process with personalised videos

Review Source

AK

Ann K.  
Booking system manager and support for a network of climbing parks in Norway (15 parks in total)  
Education Management  
Used the software for: 2+ years

### "Checkfront for adventure business"

August 20, 2018

4.0

Checkfront has a lot of features that works well, but there are bugs within the system that can be hard to get help with. But Overall, GREAT support and a Well working booking system!

Pros

Excellent support, and the software offers a great deal of versatility!

Cons

Interfaces can be a bit hard to overcome for new customers.

Review Source

LS

Lauren S.  
Director of Human Resources  
Non-Profit Organization Management  
Used the software for: 2+ years

### "So customizable!"

September 30, 2019

5.0

We are able to send invoices, track payments, and update clients on the process of their payments! Love the ease of emailing it to them!

Pros

We are able to make invoices to send to clients that have our logo, information, and our rental policies right on the document!

Cons

There is not an easy way to get a client signature saying they agree to the policies we have attached to the invoice.

Reason for choosing Checkfront

The calendar, directory, and ability to add our own items was key!

Review Source

DP

Danny P.  
Visitor Services Specialist  
Environmental Services  
Used the software for: 2+ years

### "GREAT Customer Service"

August 17, 2018

5.0

We run a unique service and Checkfront has overall been extremely adaptable to our needs.

Pros

\-Customer service team is great! Extremely quick and always thorough.

Cons

\-Ease of viewing availability of items - the inventory calendar is challenging to navigate and not always easy to interpret quickly

Review Source

CF

Christopher F.  
Owner Operator  
Hospitality  
Used the software for: 2+ years

### "Support is quick and helpful."

September 14, 2017

5.0

Functionality

Pros

Easy to use, functional interface, nice colors, many options for views and details, seems compatible with other systems

Cons

I probably don't use half of the features, as a non-computer guy I have a hard time knowing how to navigate adding and removing content

Review Source

SF

Scott F.  
Vice President  
Retail  
Used the software for: 6-12 months

### "Easy Customer Bookings"

September 22, 2020

5.0

Great! The customer service is exceptional!

Pros

The ease of booking a golf cart rental for our customers.

Cons

The phone app calendar doesn't display like it does online.

Review Source

Response from Checkfront

January 4, 2022

Hi Scott! Thank you for submitting a review :) we appreciate it. We are glad to hear that Checkfront was able to assist in your Golf cart rental business! We will also be sure to pass along your Mobile App feedback. Thank you again for choosing Checkfront :)

VR

Verified Reviewer  
Creative Director  
Hospitality  
Used the software for: 1-2 years

### "Good for small businesses"

August 21, 2018

3.0

It's pretty easy to work with once you get used to the terminology used in the setup.

Pros

The pricing is great. Their support is great.

Cons

Lack of commissionable rate pricing for travel trade. Lack of proper accounting audit trail.

Review Source

NB

Natasha B.  
Manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Checkfront makes bookings so easy "

February 23, 2019

5.0

Excellent to use and makes bookings very easy.

Pros

I like that you can make changes if a trip tour changes by just going to the invoice and changing the tour. The deposit will be applied to the new tour. Very simple to use and send out emails.

Cons

I have noticed some cumbersome areas where I would like more flexibility but they are small compared to my enjoyment of using the program. I am very happy overall.

Review Source

VT

Valencia T.  
Owner  
Entertainment  
Used the software for: 2+ years

### "Easy to use booking system"

February 22, 2019

4.0

Pros

It looks clean. You can customise a lot of things to suit your business. And the customer service is spot on. Very knowledgeable of the product and always ready to help

Cons

We re based in australia so we get charged international fees every month

Review Source

Brinley W.  
Short term projects - working with start ups and new products in Asia Travel & Tourism.  
Hospitality  
Used the software for: 1-2 years

### "Checkfront needs to simplify the controlfunctionality that is hard to understand"

August 21, 2018

4.0

Few benefits since we have had challenges implementing it for what we wanted to do

Pros

Highly cost effective and fast support when needed

Cons

Control functionality is complicated to understand

Review Source

RR

Rebecca R.  
Manager  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Easy to use portal for lodging and rental reservations."

September 18, 2017

5.0

Pros

Checkfront makes setting up custom items simple. It also allows for easy communication with customers.

Cons

We often have repeat customers at our lodge and there is not a quick way to duplicate their customer information for a new booking.

Review Source

WK

Wade K.  
Property Manager  
Facilities Services  
Used the software for: 1-2 years

### "Simple but functional"

February 25, 2019

4.0

We are maximizing revenues with regards to our various amenities. This is a practical application that gives great value to the residents and owners at our facility.

Pros

User friendly for even the non tech savvy demographics. Buttons are nicely organized to allow for ease of access. As a manager, I like the options available for reports, saving in either Excel or PDF.

Cons

It would be nice to link to other sites such as Facebook.

Review Source

LH

Lynda H.  
Director/Sec  
Automotive  
Used the software for: 2+ years

### "Booking site made easy"

February 9, 2019

5.0

the help service is great, very responsive. Just what every business needs. Overall the product is user friendly.

Pros

Self booking for customers & easy for staff to make bookings & see whats available.

Cons

Bit cluck if you are setting up different prices for same item

Review Source

KP

Karl P.  
E-Marketing Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great for SMB"

February 8, 2019

5.0

It's been great, really! But I would like to push it further with some additionneal integrations

Pros

A lot of possibilities A lot of integrations Great for tourism

Cons

I've done a lot of features request but they don't seem to be release Emails are only supported with HTML... not a lot of personnalisation. Doesn't support CSS Missing integrations like Facebook ads or complete mailchimp integration (list synching)

Review Source

EP

Elizabeth P.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Easy to Use, wonderful support "

February 23, 2022

5.0

Easy reservations for guests

Pros

Checkfront is very easy to use for our guests.

Cons

Maybe make it easier to charge additional stays, add-Ons like pets.

Review Source

Response from Checkfront

March 24, 2022

Thank you, Elizabeth! We appreciate your comments! As for your add-ons, depending on your business configuration, this may be possible. If you haven't yet, feel free to shoot our support team an email! They would be happy to take a look into this with you!

aH

alex H.  
Deputy Manager  
Entertainment  
Used the software for: 6-12 months

### "Good for starting businesses"

February 19, 2019

4.0

Pros

The ease that you can access bookings and the variety of tools which you can use to manage your business.

Cons

Some features which I feel are lacking, such as to blacklist customers based on details such as email or phone number. Staff created gift certificates that don't add to the taken revenue so that we can give free games out.

Review Source

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