# Page 2 | Checkfront Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Checkfront the right Tour Operator solution for you? Explore 318 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/99249/Checkfront/reviews --- Checkfront 4.5 (318) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Checkfront ## Showing most helpful reviews Showing 26-50 of 318 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JH Jesse H. Associate General Manager Hospitality Used the software for: 6-12 months ### "Good starting tool" May 7, 2025 3.0 Overall good but could be more intuitive without sacrificing on quality of content. Pros The amount of information I have access to viewing is definitely a plus. I don't have to dig too far. Cons Sometimes slow. When I'm slammed, the amount of info on one screen can be disorienting. Alternatives considered [Cloudbeds](https://www.capterra.com/p/158839/Cloudbeds/) Reason for choosing Checkfront More professional look compared to others. Review Source RG Rachel G. Owner Events Services Used the software for: 2+ years ### "Checkfront is easy to use" November 1, 2024 4.0 Checkfront is great to use if your using their website and for simple hire but not for more complex hiring Pros I liked that it was easy to use, back office is ok but website integration needs work Cons I didnt like the website provided and if you added Checkfront to your own website it didnt intergrate well. Review Source jO josh O. sole proprietor Real Estate Used the software for: I used a free trial ### "you get what you pay for" April 4, 2025 5.0 very good. customer service was exceptional Pros the fact that it's an award winning booking software Cons it's somewhat costly in a numerical value Review Source MS Mark S. Sales, Digital Marketing, Web Content and Systems Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "A really good all round system" August 25, 2023 5.0 Overall, Checkfront is a good, well rounded product. Day to day use causes little frustration, so using it constantly during my working day is a pleasure and where issues arise, a creative solution will normally fix the problem or make it easier to complete the task Pros Checkfront offers a number of key features that make it fully customisable and suitable for a range of businesses including activity companies, rental companies and hotels. If you run a combination of things, then it is the perfect solution as you can adapt different parts of the system to the needs of your staff and guests. Cons Checkfront's front-end booking portal plug-in is fairly ugly and is not particularly customisable (even with the new upgrade to this). If there was greater customisation to this, we would likely look to use the booking page option. For the moment we will stick with the API integration, however this is also not particularly great with no updates made to the API for years now (which our web developer mentions frequently).Checkfront's new prices raised an eyebrow - Their previous pricing felt very competitive however the new pricing tiers have made us really question whether Checkfront is value for money Review Source Response from Checkfront August 31, 2023 Hi Mark, Thanks for taking the time to leave a review. Our product team thrives off the feedback from customers like you, and we've passed this on to them to consider. Best, - Tasha B. WL Wendy L. CEO Recreational Facilities and Services Used the software for: 2+ years ### "Best product for multi product offerings" August 25, 2023 5.0 Very positive! Pros Checkfront has been a game changer for our industry and especially the company. The online booking has freed up time to focus on other necessary duties and the price allows us to run our business more effectively and efficiently. Cons The glitches of trying to change a reservation and sometimes it just won't. That's a little time consuming and annoying but it doesn't happen that often. Sometimes the reports can be cumbersome. Reason for choosing Checkfront Superior product. Better integrations. Great reviews. Review Source Response from Checkfront August 31, 2023 Hi Wendy, Thank you for your review! We're so glad to hear Checkfront helps you save time and run your business more efficiently. Best, - Tasha B. Joel S. Gerente de E-Business Leisure, Travel & Tourism Used the software for: 2+ years ### "Han sido un gran apoyo en nuestro crecimiento." January 30, 2022 5.0 Wow! ya ha sido muchos años de uso, al principio es difícil decidir porque ello impacta directamente las posibles ventas de tu negocio, pero sin duda alguna hice la mejor elección y es muy adaptable, quizá el más adaptable para quién busca hacer un sitio web de turismo. Pros Que es muy intuitivo, fácil implementación y adecuación. Cons Si tuviera un punto débil sería que no es multimoneda, pero esto es un problema en todas las otras ofertas, es más un tema legal bancario que de ellos como desarrolladores de software, estaría genial tener precios en pesos, dólares o cualquier otra divisa sin tener una cuenta diferente por divisa. Alternatives considered [Peek Pro](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/)[FareHarbor](https://www.capterra.com/p/135106/FareHarbor/)[TrekkSoft](https://www.capterra.com/p/126665/Tour-Activity-Booking-System/)[Bókun](https://www.capterra.com/p/178518/Bokun/) Reason for choosing Checkfront Las mejores funciones y flexibilidad, cero comisión por venta. Switched from [Bókun](https://www.capterra.com/p/178518/Bokun/) No sirve Bokun y no me gusta que me cobren comisión por venta, además no creo que sea inteligente darle la data de mis clientes y productos a TripAdvisor. Review Source Response from Checkfront March 24, 2022 Hi Joel, Thank you for your feedback! We appreciate it :) As for Multi-Currency, you are correct this is something that requires a lot of legal review and the right connections internationally with banking and taxes. However, we do have a way to display a different currency and charge in your system currency. Which is a step in that direction. If you would like to learn more about that feature, please reach out to our Support team, or our knowledge base. VR Verified Reviewer CEO Leisure, Travel & Tourism Used the software for: 2+ years ### "This is the worst software I have ever used" November 7, 2022 1.0 Checkfront is, honestly and truly, the worst product I have ever used. Unfortunately our company requires it.I truly dislike every aspect of using Checkfront. As bad as it is for the customers and guides, the backend administrative side is even worse. Everything you'll want to do to set up tours will take at least three times as long as you expect. You'll be making frequent contact with customer service when the product fails. And even with all that work, it still lacks extremely basic functionality. Pros Customer service is generally helpful when the software or back end service fails. Unfortunately I need to use this a lot. Cons The user interface and user experience is entirely nonsensical. The most basic, basic thing a guide needs is to check in guests on a tour. Checkfront doesn't even show the guide how many people are on the tour. It doesn't alphabetize the guests, so the guide has to search through a list of randomly sorted names every time a guest comes in. Many guides in our company have refused to use Checkfront at all, and simply don't check in the guests. Many customers show up on our tour without booking, because they said they couldn't figure out the Checkfront booking system. How many customers and how much money have we lost because of the Checkfront UI? We'll never know. Review Source Response from Checkfront November 23, 2022 Hi there, We're sorry to hear you are having a frustrating experience and appreciate you bringing this to our attention. We take feedback seriously and are confident that our support team can help with most of the points you referenced. We've recently attempted to get in touch with you - if you are interested in resolving these issues, please contact support@checkfront.com. The anonymity of this review prevents us from being able to reach out directly. Warmly, Natalie @ Checkfront CRJ Capt Rob J. Owner Recreational Facilities and Services Used the software for: 2+ years ### "My love affair with Checkfront" June 29, 2021 5.0 I like the expert advise and help. Your support staff needs to be congratulated. Pros if Checkfront was not available for me, I would be drowning in a sea of paperwork. For example, I started using the documentations app two years ago. It has allowed us to develop a social distancing booking system, that is touchless and COVID approved. After an initial setup and learning process, our customer response has been very positive because we have eliminated the paperwork "Hassel" at the boarding gate. It has cut our boarding time in half because all the insurance required documentation is now done at their home or office. It has eliminated filing of the paperwork. It has made documentation look up easier. Cons I have been with Checkfront for almost 10 years. They have eliminate many of my concerns. However, currently my discount codes do not work like they use to. When I use multiple discounts on the same invoice. For example, I might have 3 or 4 rental booking on the same invoice, representing 3 to 4 days of rental for that week. We offer a 25% discount on weekday rentals and a 10% rental on weekends. I should be able to have different discount rates for each booking by using the "per item" discount code. Unfortunately, it does not work that way. The total is the same but the software prorates the discount on all items on the invoice. This is very confusing to my customer. Reason for choosing Checkfront It was suggested to me by my IT friend. I always wondered why it was call Checkfront. I thought a more marketable name would have been better...Reservations or Bookings. Review Source Response from Checkfront January 4, 2022 Captain Rob! What an outstanding and honest review! We are so happy to hear that we have taken away from all the paper work, and helped during the COVID transition. We really appreciate your feedback on our Discounts and will be sharing this. Thank you again for choosing Checkfront :) Nick M. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Checkfront review by Cairns Holiday Homes" February 13, 2019 5.0 Overall, it's a terrific system. Discovering how good it is takes time and frustration. Going from manual pricing to online quoting taught me that the human brain can do things so much more easily than an automated system which has its limits. It took me a while to figure out what I could do and could not do in the pricing possibilities that I could offer. Having said that, the Checkfront system is pretty damn impressive in what it can do but a slog to find out the limitations. Pros The invoicing and notification system is excellent. It allows for a sequence of events - the initial request and removal of item from inventory, the paying of a deposit and the sending out of a reminder for the balance. It has also allowed us to record bookings that come from another listing site. The notification system is good but , as with with all automatic sequences, you need to think carefully before setting a sequence in train because the same message notification might not be right for everyone. It takes a lot of thought to set up the generic sequence that will most often be used. However, it is very easy to make adjustments to the message before it goes out. Cons Checkfront may be used more for booking tours rather than holiday homes but it's flexibility allows for many different set-ups. Therein lies the problem with regard to the help pages. They are quite helpful with regard to what any particular feature is but most examples tend to be about booking tours rather than accommodation. I spent a lot of time working out what I could do and how I should do it, more or less by trial and error. In some ways that is a good thing because I learnt so much more about the system by the sheer repetition of trying so many ways to do something. However, it would have saved me a lot of time to have some real examples of how to set up and overcome particular problems. So far, I have only two irritations with the software. One is the mobile phone app which could be much improved but is not actually a bother because I really do not need to carry my office in my pocket. The other is the Inventory calendar. I wish I could highlight the row that I am working on because it is very easy to start making alterations to the wrong row. I also wish that I could highlight a period of time to add or remove a property from inventory. You can only do that one day at a time which is tedious and non-intuitive. There are other ways round this and perhaps there is a good programming reason for the limitation. Review Source LB Leif B. Co-Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Best booking software in this price range by far!" June 29, 2021 5.0 Pros First and foremost, Checkfront is affordable for a small business our size, and even though they are much more affordable than the high-cost competition, Checkfront doesn't scrimp on features and functionality. Checkfront takes a day or two to get used to but that's only because it's jam-packed full of useful and necessary features. Checkfront is a fully functional and complete booking system that won't leave you feeling like there's always something missing, as is the case with so many other low-cost providers. Cons I can't complain about a system that does everything the big high-cost alternatives do for a price that's affordable and cost-effective for small businesses like mine. Review Source Response from Checkfront January 4, 2022 Hi Leif! We appreciate the time you took to write such a great review! Thank you so much! We are glad to hear that you find us an affordable option for smaller businesses. Your feedback on getting started will be shared with our team. Thank you again for choosing Checkfront! VR Verified Reviewer VP of Outreach & Marketing Non-Profit Organization Management Used the software for: 2+ years ### "Versatile, Cost-Effective Platform with Good Customer Support" August 17, 2018 4.0 Checkfront helped us migrate from a very inefficient reservations system (email and paper) to one that is largely automated and this has vastly improved our customer experience, saved us a lot of staff time, and given us better tools to manage and understand our business. As a small non-profit tour operator with tight margins, we are not only very happy with Checkfront's pricing structure, but also grateful that they offer a non-profit discount. In spite of a few limitations, overall we are very happy with Checkfront and have been using it for 3+ years. Pros Checkfront is very affordable relative to other tour booking platforms (they charge a flat annual fee rather than a percentage of sales - which I believe is the fair way to operate), and it works great for many purposes. There are lots of options for customization, and it is easy to learn how to configure and manage the platform using Checkfront's tutorials and documentation. There are lots of helpful integrations (Stripe, PayPal, Google Analytics, etc.) that are easy to set up. Checkfront support is always very responsive and helpful. Cons Checkfront is designed to work across many types of booking environments including hotels, hourly tours, daily tours, weekly tours, etc. Because these types of businesses have different needs, Checkfront balances those but, in my experience, isn't perfect for any one type of business. As a tour operator, sometimes we have needed to come up with workarounds to meet our specific needs or live with certain shortcomings. Checkfront support is always helpful, but if there is a feature that you need, the best you can do is submit a "feature request" and hope that enough other people request the same feature for development. Review Source MP Melissa P. Receptionist Hospitality Used the software for: 1-2 years ### "Review on behalf of Haliburton Forest" December 27, 2019 5.0 Overall we have been very satisfied. We have been able to relieve some of the stress from the office by having online reservations available and allowing for customers to book for themselves. Pros Ease of use. There are a few things that should be addressed, but overall ease of use has been fantastic. Cons Certain features need some work or need to become available for better functionality. Review Source AO Andy O. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Brilliant System" June 15, 2022 5.0 Implementing Checkfront has radically improved the efficiency and professionalism of our business, enhancing the customer experience and saving us hundreds of hours. Pros Online booking, automated inventory control, powerful and flexible customer communications, plug-ins to enable integration with a wide range of other systems Cons Can’t think of any meaningful cons or problems with the software Reason for choosing Checkfront Flexibility Feature range Online payments Automated communications Pricing Review Source ES Emanuel S. Digital Media Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Checkfront is the revolution for small/medium businesses, with an outstanding Customer Service !" July 1, 2021 4.0 Great, because even if not perfect Checkfront helps you improve your business and has the great quality to listen to their customers trying to help everyone with their own demands! this is priceless! Pros The flexibility. You are in the condition to bend the software depending on your demand. And this is great! Another GREAT quality is not the software but relate to that and is the customer service. one of the best I even dealt with. every time you have a doubt they are responsive and always will help you at the best of their abilities to achieve your goal. is this an ENORMOUS quality! Cons It's not totally optimized for a business like ours that sells cruise, there are software that give you the possibility to have a graphic visual of the boat with all the cabins. but Checkfront is young and I'm sure that in the future these features will be implemented! Alternatives considered [FareHarbor](https://www.capterra.com/p/135106/FareHarbor/) Reason for choosing Checkfront because for small businesses software like FareHarbour is absolutely over expensive. Review Source Response from Checkfront January 4, 2022 Hi Emanuel, thanks for your feedback. We're glad you're enjoying the flexibility that Checkfront provides and that it has been easy to use thus far. We'll be sure to pass on your feedback on the visual map booking option. Once again, thanks for choosing Checkfront :) Mátyás G. Online Business Director Leisure, Travel & Tourism Used the software for: 2+ years ### "Long-time user, and a happy one. " February 23, 2022 5.0 We are a sightseeing tour operator company and we have been using Checkfront late 2018. We have explored other options thoroughly and this is still the one we like the most after several years. Pros After years of use, my favorite thing about Checkfront is the helpful support team. They always provide detailed, competent and helpful answers. Cons Our only real issue is that they seem to be falling behind on channel integration (especially OTA's) compared to other reservation systems. But the functionality and usability of existing features is very good. Reason for choosing Checkfront Overall cost is way lower than any other system we've explored that has this kind of functionality that can integrate into our operations smoothly, without having to make uncomfortable compromises. Review Source LW Lucy W. Director Consumer Services Used the software for: 2+ years ### "Great System & Exceptional Service for my Rental Business" February 20, 2019 5.0 That said considering Checkfront is relatively inexpensive for what they offer and it's not a custom built program I can't really fault them. Some people complain about various needs not being met but unless you want to pay big dollars for a custom package you can't expect to have all your wish list met. I'm in the processes of resolving this by having my developer use Checkfront's API to integrate into my website. One of the things we're doing is adding Delivery and Collection as a separate step in the booking process. We've been very happy with Checkfront. I can't even imagine trying to run my business without them. Pros I have used Checkfront for five years and the service has always been outstanding. They always reply very quickly to my emails. I've phoned them a couple of times but really there's no need to phone as their email response is so good. It also means you have a record of what's discussed. Having an inventory based rental system that allows my customers to book online and keep stock updated keeps me ahead of the competition. I love the customised notifications that are specific to the items booked. The free add-ons are amazing. Being able to link to my accounting software makes life simple. Cons You have to keep a very close eye on products being returned. If something isn't returned it's very easy for it to "fall off the system" if it's not noticed on the due date. It would be good to be able to scan items back in or at the very least for the item to remain on the desktop until it's been checked off. I understand Checkfront are working on this. The only other concern for us has been that delivery and collection has to be booked as an actual item and not offered at Checkout. Our customers are confused by this no matter how many prompts we add. I believe it's because customers are used to an online retails experience where it is common practice for Delivery to offered after items have been selected and you are at the final stages before payment. Review Source KL Ken L. VP Retail Used the software for: 2+ years ### "Checkfront is a great fit for us" February 22, 2022 4.0 Overall, we're happy with our experience with Checkfront. Pros \- Having a dedicated website that is easily controlled from the backend - Collecting the payment is very nice - The product builder is easy to use Cons \- We would like to be able to put our items into groups of types of items on rentals. This is great for large rentals Reason for choosing Checkfront Price Review Source Response from Checkfront March 24, 2022 Thank you for your comments, Ken! We appreciate the time you took to write these. If you haven't yet, I recommend reaching out to our support team to see if they have a solution for grouping items with your account configuration. Cheers, CL Cathy L. Owner Hospitality Used the software for: 2+ years ### "Eagle Wings Lodge" August 27, 2023 5.0 Generally good except when changes need to be made to bookings or refunds. Pros The many reports and options available. Cons Two calendars are confusing. Making changes to reservations. Difficult to figure out even with directions creating frustration and lots of time spent trying. Not user friendly- too many terms that are not easy to learn. Sorry to complain. Reason for choosing Checkfront I did not choose it. Review Source Response from Checkfront August 30, 2023 Hi Cathy, We appreciate you taking the time to write a review - any feedback can help us improve. We do apologize that you are not having the best experience with our software. We are always looking to improve, and if you are curious you can check out our Ideas Portal (and submit ideas of your own) for things we can work on: https://portal.productboard.com/checkfront/1-checkfront-idea-portal/tabs/5-ideas. Thank you, Jamie @ Checkfront DS Daniel S. President Leisure, Travel & Tourism Used the software for: 2+ years ### "Great Booking Software" December 29, 2020 5.0 We run a glamping business and have been using Checkfront for 3 years and it works great. The initial set up was a bit of a slog as we have an complex booking system, but it all works well. The team at CheckFront is always very responsive and helpful - with written suggestions and video walk-throughs for set up issues. Pros There is a lot of flexibility in the this product, with many features. Developed by a small Canadian company, that is very responsive to questions and feature requests. Very supportive with assistance for technical issues in my set up. Cons With all the features and parameters to set up, there is lots of things that can get out of lineament. Sometimes I will spend hours trying to puzzle out why something that I have set up does not work as it should. The team at CheckFront is always great is helping me get it fixed. Alternatives considered [Anytime Booking](https://www.capterra.com/p/198713/Anytime-Booking/) Reason for choosing Checkfront Canadian company that could handle everything that we needed it to do - including tent bookings, classes, activities, and special events (plus our currency and taxes). Lots of report and connections to major software tools. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Wix is not set up to track the kinds of information that we needed to track in our booking system. Review Source CL Chalets L. Reception Hospitality Used the software for: 2+ years ### "wonderful software!" June 30, 2021 5.0 It is the first sofware that is really easy to use and understand. I know IQWare, Crystal, Otello, FileMaker and another one I don't remember but this one is the best for our needs. Pros The help support online. Chat with somebody to help you with a problem is really really good. Cons Some issues for dates that we don't want check-in and check-out but finally was fixed lately. Reason for choosing Checkfront The user friendly software, booking online possible and the fees. Switched from [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/) It was not possible for our clients to book online Review Source Response from Checkfront January 4, 2022 Hi there, Thank you for your honest review. We appreciate the time you took for this :) We are happy to hear that our Support team has been helpful and that you were able to move forward with your Check-in/out dates. Thank you, again for choosing Checkfront :) GH Graeme H. Director Hospitality Used the software for: 2+ years ### "Amazing value for money" August 28, 2023 4.0 We find it hard to change due to its value for money. Pros It is quite user friendly and has intuitive features. Cons It feels a bit clunky and dated with some features. It badly needs to catch up with other systems in some areas such as dashboard management, photo galleries and itinerary layouts. Reason for choosing Checkfront Budget Review Source Response from Checkfront August 30, 2023 Hi Graeme, Thank you for taking the time to write a review - we appreciate the feedback. We are continuously working to improve our software, and feedback like this helps us know what to hone in on. Thank you, Jamie @ Checkfront JL Judi L. CEO Hospitality Used the software for: 2+ years ### "Checkfront Booking Engine " February 15, 2019 5.0 Using Check-front as my online booking engine. Great tech support. Tech Support is friendly, knowledgeable, and usually very quick to reply. Pros The software is great value for the money. Best out there in my opinion. Great telephone software support during the set-up/onboarding. Ongoing support via email is extremely good, with tech support promptly replying with step-by-step detailed explanations and screen videos of how to address the issues. Cons 1\. For vacation rental managements, this software in it's current version is very awkward & time consuming to update rates, descriptions, etc if the property falls in more than one category, such as a being 4 bedroom, ski-in/ski-out, base area location, private hot tub & pet friendly. For each category, rates need to be added for that property each time a rate change or new set of dates is added. It seems to be that there should be a main listing that communicates with each of the categories the property is listed under. In the initial set-up, an "alias" can be used, but once the property is up, new rates, fees, taxes, etc have to be added to the property in each category it is listed under. Takes way too much time to do things this way. Needs to be an option to "link" the same property throughout each category it is listed in so rate adjustments can be done with just one entry. 2. Wish they had ongoing telephone support though the email support works well 3. Wish Checkfront had calendar connections with other vacation rental sites such as VRBO, HomeAway, AirBnB, Expedia, Booking.com and so one so once a reservation is made on one site, all the other booking calendars updated at the same time. Review Source PK Paul K. Owner Hospitality Used the software for: 2+ years ### "Pleasant end-user experience" August 26, 2023 5.0 Pros The reservation management feature is excellent as is the in-built facility to collect waivers from guests. Cons We have two separate components to our business and whilst Checkfront works seamlessly for the standard rental letting element, it does require some manual manipulation for the other components. Review Source Response from Checkfront August 31, 2023 Hello Paul, We appreciate your feedback and happy to hear you have had a pleasant experience using us! If there is anything we can help with for the other components you mentioned, please don't hesitate to reach out to our support team. Thank you, Jamie @ Checkfront VR Verified Reviewer Director and Founder Computer Software Used the software for: 2+ years ### "A powerful tool to manage your guest house bookings" February 16, 2019 5.0 Despite some small shortcomings I am quite happy with Checkfront product and support service. Pros Very well thought out and feature rich to accommodate the quirks of your business with good booking calendar and discount options. The support is also great and response times are less than a day. We been using Checkfront for 7 years now and have no plans to move away despite some small shortcomings. Highly recommended. Cons The ability to make integrations to other services like accounting systems are limited. With the rise of functional programming like AWS lambda, I think its trivial to add some capability to integrate to other systems using similar event triggered functions or webhooks. Checkfront does have something like this but its quite limited. There is no support for multi item discounts as yet so customers are unable to get a discount if they book multiple inventory items. This is a key feature that I hope they will have in future. The ability to style the embeddable iframe booking page is also a bit limited and I can't get it to match my website style. Review Source ST Sue T. Business Owner Hospitality Used the software for: 1-2 years ### "FRUSTRATING !!" September 27, 2017 2.0 It was a good system to get me started in my business but it doesn't offer me the flexibility i need. It was easy to set up. Easy to navigate. Pros A relatively simple system to use and easy to navigate. The layout is good on the calendar pager and the reports offer valuable information. Cons I find the system very inflexible to my needs, eg. Can not offer Room only and Rooms with breakfast from the same inventory stock. There are no error messages when you are clearly not setting things up correctly. Eg, Setting up an event, you have to go to the help page all the time to ensure you are doing it right. Pop ups with helpful tips would be better & time saving. Item Event Rules/rule sets are too complicated and open to user error, the software doesn't make it user friendly, there are too many pages to refer to. The software allows you to enter dates that overlap other events, this should not be allowed, its frustrating when setting up seasonal prices. The system is too time consuming and requires manual input when it should be cross checking dates and pop up an alert if incorrect, quite often the event doesn't work....Frustrating! Having to import every booking that goes through a channel manager and unlock it first ! Time consuming ! Why doesn't it go into the calendar automatically? Unable to change the price on the initial page when making a new booking, this has to be amended afterwards.....frustrating that you can not enter it right first time ! Unable to set up more than one policy. This is so inflexible when you are selling services and accommodation which have different policies for bookings. I have been waiting 6months for you to fix my inventory errors and minimum stay rules.. Poor communication and no urgency whilst I lose money & bookings. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.