# Page 6 | Checkfront Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Checkfront the right Tour Operator solution for you? Explore 318 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/99249/Checkfront/reviews --- Checkfront 4.5 (318) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Checkfront ## Showing most helpful reviews Showing 126-150 of 318 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DK Debbie K. Office Manager Leisure, Travel & Tourism Used the software for: 1-2 years ### "Definitely a good business solution" August 21, 2018 4.0 Overall the decision to go with CF has been very positive. It has definitely made handling the large volume of customers much easier. The automated parts, like guest confirmations, has been time saving for sure. We do find the product set up with dates and times to be rather confusing and almost always involves support emails to get us sorted out. It would be great if this could be more intuitive. Also the option to handle retail items would be a huge asset. The only real negative is that I can't hide my financial reports from the front line staff. If I restrict this access it also restricts the reports they need to cash out at days end. I would consider switching off of CF if I was made an offer by a similar company who offers this feature. (I simply haven't looked yet, but plan to do a system review in the fall). Overall the support and features are worth the very reasonable price for what we find to be a stable system. Pros The ease of the real time online booking for our customers and the automated guest management functions Cons \-lacks basics like being able to hide financial reports from front line staff. -can't return partial funds to a credit card, must return full amount charged -managing AR/AP payments is confusing and a huge hassle -no way to visually separate products by time on the dashboard calendar (i.e.: afternoon tour from morning tour, etc, based on start time) Review Source JB Jeff B. Dir of Finance and IT Arts and Crafts Used the software for: 2+ years ### "Central to our organization" January 20, 2017 5.0 I just wanted to convey a HUGE THANK YOU! We did a data export from Checkfront for one of our routine procedures and noticed that the "End Time" data has been added to the "End Date" field for all Booking Index exports, as we requested in the Help system, and even on the screen displays. THANK YOU SO MUCH for doing this... it will be a huge boon for us in managing the resource usage for hourly bookings. Checkfront is absolutely central to our studio management here (https://www.urbanglass.org/studio). Now its very more valuable. Pros It's infinitely adaptable, and when faced with limitations, you bring them up with the support staff, and they will see to having the program modified. Cons Only that its real-life software, so perfection is still a ways off. Review Source JD Joachim D. CEO Entertainment Used the software for: 2+ years ### "best booking platform ever" February 15, 2019 5.0 everything is going smoothly thanks to them, they saved my family and private life, I can not thank you enough for making 500 mails per week go automatically with notifications and booking statusses it is just brilliant, nobel prize for booking systems ! \*\*\*\*\* Pros \- extremely good support - they keep innovating Cons all is good, there are no downsides, really, I challenge you to name one thing it does not do, it is awesome Review Source JI Jennifer I. Owner Hospitality Used the software for: 1-2 years ### "Great for Hotels that also offer Services" December 12, 2019 5.0 Overall, we're very happy with Checkfront. We recently looked for other solutions to see what was available on the market but we ended up sticking with Checkfront. Pros What we like most about Checkfront is that it is a multi-use tool. We find that there aren't a lot of solutions out there if you offer rooms AND tours. Cons It seems like they don't update it very often. The overall layout and design has been the same since 2015. Review Source MM Maggie M. Owner Entertainment Used the software for: 1-2 years ### "Why I chose over other 3rd party platforms " February 8, 2019 5.0 The customer service is great! Platform affordable! And possibilities almost endless! Pros As a new business I was looking for a platform that would show availability to customers and hold all my inventory. As far as price, they beat the competitors. I tried several platforms with their trial periods and checkfront won hands down. They set up an initial phone call to answer any questions you have and walk you through features. And even still after using for almost 2 year I find myself asking “what if I could do this?” Checkfront as a real-time instant message I visit frequently and typically they make that “what if” a reality. Cons For my business of rentals their platform is limited as far as design and image uploads. But overall minor detail in scope of what they are capable of. Review Source KG Kendra G. Owner Consumer Services Used the software for: 6-12 months ### "So thankful we found Checkfront! " February 22, 2019 5.0 The customer service is amazing. We love this product! So worth the investment. A GREAT value. Pros I love how much time this software has freed up for us. I have time in the evenings to be with my family again because it takes care of bookings for our vacation homes and for our excursions. There is very little follow up on my end but guests still get all their questions answered and feel very taken care of. It also has integrated beautifully into our website. In addition, we just keep discovering more amazing things it will do for us automatically. It's really made running our business so much more streamlined. Cons It's honestly pretty difficult to set up. It took me a long time to set it up on the back end so it would do what we needed it to do. But the customer service in walking me through this process was exceptional and the software can do so much. It just takes time figuring out how to set it up correctly. Review Source John O. Director Used the software for: 2+ years ### "Great, simpler software for bookings" July 13, 2018 5.0 Pros Not as advanced as other booking softwares, Checkfront gets the job done if all you need to do is take customer details and control allocations. Customer service is top notch too. Cons Anything you need to do further, like API links to OTAs, are off-limits. The price is low, which is great, but there's a bit of "get what you pay for" going on here with the features list. Review Source DB Darren B. President and Founder Entertainment Used the software for: 1-2 years ### "Versatile and great choice for VR Arcades" August 17, 2018 4.0 I chose Checkfront for my Virtual Reality Arcade business mostly because it is Canadian based and is one of a few companies that will bill me in CAN. I also chose it because they do not add a fee for each booking like many of the others do. That was important to me as I did not want my customers paying a 'booking fee'. The customer service has been EXCEPTIONAL!! all of my issues have been resolved and in a timely manner. They are super helpful. Pros I really appreciated that I am being billed in Canadian dollars rather than US dollars. I like how the plans are scalable. The functionality allows for many variables as well as e-Gift Certificates and many discount options. Integrates with Square and Quickbooks which is great for a small VR Arcade business. Cons The knowledge base is a little sparse so I had to contact them directly for several situations. Review Source Bojan T. Manager Hospitality Used the software for: 1-2 years ### "Ex Checkfront User" August 17, 2018 4.0 Very good customer service and support. Pros Easy to use and navigate, short learning curve. Cons Very limited number of functionalities in terms of booking features, PIE, and other add-on. Review Source TW Thomas W. owner Hospitality Used the software for: 2+ years ### "Anglers lodge 3,5 year user review" February 8, 2019 5.0 Accomodation and charterboat bookings. Nothing more fancy than that. Pros The stability, easy to use at a reasonable cost. Cons The Web GUI, it hasn't changed in 4 years, a lot of connections to different external suppliers that only apply to certain countries has been done but not a single change on the graphical and user interface on the web. Customers just don't find their way to pictures etc, it is too many clicks. Another really bad thing is that the staff interface does not show closures and other event on a item based level which means you sometimes miss vital information in the customer calendar view. Review Source Stephanie R. Co-Owner Entertainment Used the software for: 1-2 years ### "Best booking software we've tried" February 12, 2019 5.0 Pros Lots of flexibility and lots of integrations into other sites/services. Terrific support Cons It does have a large learning curve when initially setting everything up Review Source BK Brian K. President Hospitality Used the software for: 2+ years ### "The Best" February 8, 2019 5.0 Responsive, responsive, responsive. If you have concerns they listen and work towards incorporating changes. It might not be today or tomorrow but over the past 6 years with Checkfront they've grown with us and expanded capabilities that helps us do more in less time. Pros Responsive product development team, easy to use, clean sexy interface, helps our business thrive. Cons Wish we could customize layouts more easily of the client facing invoices and forms. Review Source IT Irne T. manager Hospitality Used the software for: 1-2 years ### "Checkfront for Tour & Service Company" February 15, 2019 4.0 We needed to integrate a simple booking widget on our custom-developed website -- Our website is fully developed, already integrated with advanced searches and complex structure, so we needed something that could be used as booking engine only and added to each individual tour page. Checkfront offers the use of a