--- title: "OXID eShop Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OXID eShop Software - reviews, pricing plans, popular comparisons to other Headless eCommerce products and more." source_url: "https://www.capterra.com/p/99348/OXID-eShop/" page_type: "product" language: "en" --- # OXID eShop Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) OXID eShop ## What is OXID eShop? Cloud-based e-commerce tool that assists small to large sized firms with template creation, trend monitoring and license management. ## What is OXID eShop used for? [eCommerce](https://www.capterra.com/ecommerce-software/)[Headless eCommerce](https://www.capterra.com/headless-ecommerce-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €3600 Per User, One Time Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OXID eShop?[Manage this product listing](https://www.g2.com/products/oxid-esales/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OXID eShop 0.0 VS. [4.3 (662)](https://www.capterra.com/p/227129/Magento-Commerce/reviews/) Starting Price €3600 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 3.8 (149) Value For Money 0.0 (0) Value For Money 4.1 (127) Customer Service 0.0 (0) Customer Service 4.0 (135) ## OXID eShop alternatives Highest Rated [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [ikas](https://www.capterra.com/p/10006487/ikas/) [4.7 (149)](https://www.capterra.com/p/10006487/ikas/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006487/ikas/) [Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) [4.5 (102)](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/) [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) [4.4 (341)](https://www.capterra.com/p/131883/Bigcommerce/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131883/Bigcommerce/) ## FAQs about OXID eShop Overview ### What company size and specific industries is OXID eShop built for? OXID eShop is designed for online merchants and integration agencies of varying sizes that need an eCommerce platform for customization, design, and extension management. It is suited to businesses operating in online retail and for agencies supporting eCommerce projects rather than a single industry vertical. Features and Usability ### What are the key features of OXID eShop? OXID eShop offers API access, catalog management, shopping cart, and order management for online sales operations. It also includes inventory management, shipping management, returns management, promotions management, and multi-currency and multi-store support. Additional features include CRM, email marketing, SEO management, social media integration, and templates. Getting Started and Support ### What training and onboarding options does OXID eShop offer? OXID eShop provides in person training, webinars, and documentation to help teams get started. In person sessions allow guided instruction, webinars support live remote learning, and documentation offers written reference material for self-paced review of features and setup steps. Getting Started and Support ### What customer support options does OXID eShop offer? OXID eShop provides 24/7 Live Rep and Chat support. Users can reach help at any time through live assistance or chat for quicker questions and issue handling. With no review feedback available on support, there is no verified user sentiment on response speed, helpfulness, or common frustrations. ## Features AI summary Based on 8,724 Headless eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) OXID eShop supports all three features that reviewers rate most highly: **Website Management**, **Data Security**, and **Order Management**. Together, these capabilities help businesses maintain their online storefront, protect customer and transaction data, and handle orders accurately from purchase through fulfillment, allowing teams to run day-to-day eCommerce operations more efficiently. API Application programming interface that allows for integration with other systems/databases Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Data Security Protect sensitive data for digital privacy Email Marketing Create and send email blasts/campaigns Inventory Management Track and manage inventory levels to maintain proper supply OXID eShop 21 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Data Security: Protect sensitive data for digital privacy - Email Marketing: Create and send email blasts/campaigns - Inventory Management: Track and manage inventory levels to maintain proper supply - Kitting: Group and package individual but related items as one package set - Mobile Access: Access software remotely via mobile devices - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Returns Management: Track and facilitate returns of products sold - Reviews Management: Track and monitor reviews of products or services - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Management: Manage and track orders being shipped to customers - Shopping Cart: Checkout of online store - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. ## Pricing Free Version Basic €3,600 Per User,One Time Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.