Who Uses This Software?

HR professionals and recruiters.


Average Ratings

643 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $95.00/month
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ApplicantStack
  • www.applicantstack.com
  • Founded 2007
  • United States

About ApplicantStack

We think hiring should be easier. Try us for 15-days.


ApplicantStack Features

  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • Course Management
  • E-Verify / I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Handbook
  • Employee Portal
  • File Management
  • Job Description Management
  • Orientation Management
  • Task Management
  • Tax Forms
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal

ApplicantStack Reviews Recently Reviewed!


Capterra-loader

Very user friendly! I've worked in several different ATS and this has been the easiest one yet!

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's very easy to use and is step-by-step throughout the entire process. Their customer service is very helpful and accommodates most all requests we have asked for. I love the email templates with mail merge features, the flags we are able to customize, and that you can trigger automatic emails throughout the stages.

Cons: I wish it was easier to add pictures, embed videos, links, etc. It's also not user friendly on the reporting side. I'd like to be able to have more functionality to pull different reports. For example, I would like to have a report for jobs that we are still currently recruiting for (still actively trying to find a candidate). I don't necessarily want to see all "open" jobs because in ApplicantStack, they remain open until the job is "closed/filled". I do not want to see jobs that have a candidate that has already accepted an offer and is in the background or pending start stage. Unfortunately for now, it's a manual process of my recruiters reviewing over their "active recruiting" jobs and sending me weekly update reports by email. We are also still working out the ability to integrate with ADP (our HRIS system).

Vendor Response

by ApplicantStack on April 23, 2018

Hi Meagan!

Thank you for taking the time to write a review about ApplicantStack.

I will forward your feedback to our development team. We take feedback very seriously.

Also, I would suggest contacting support on how you can add pictures, embed videos, and add links using our formatting tools.

Changing your filters to show inactive jobs might also help with your concern about seeing open vs. closed jobs.

An effective ATS and Recruiting Tool

Apr 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like having the ability to post multiple job listings to a variety of job boards all at once. Also, the ability to manage your applications and candidate pipleline, create custom folders, and communicate with candidates directly through the application. Easy integration with email, creating personalized email templates, as well as creating applicant screening questions to filter out candidates that do not qualify for specific roles.

ApplicantStack is definitely worth the investment, but may take a back seat to some of the other products in this catergory.

Cons: Limited job boards that actually attract viable candidates. Although there are multiple job boards, there are only 1-2 that produce applicants and resumes. Job listings do not seem to post in "real time." Therefore, it may delay finding candidates for the more urgent openings.

Overall: An added resource/tool for our recruiting department. Great secondary ATS/TMS for applicant lifecycle. Straightforward features and easy to use, even for a novice user. Additionally, ApplicantStack is more cost effective than the competition and well worth the investment.

Vendor Response

by ApplicantStack on April 20, 2018

Hi!
Thank you for taking the time to write a review about ApplicantStack.
We love all of the Pros you listed!
Now to address the Cons. ApplicantStack provides the job feed to the third party job boards but unfortunately it is up to them once they receive the feed. All the job boards have a different process when they publish the jobs. Please contact support since we could reach out to the job boards on your behalf to see if there are any issues that we can address. I do want to point out that this is the first time I am hearing about a delay in the posting so I believe this can be resolved.

Capterra-loader

ApplicantStack - Good, Not Great

Apr 23, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: My experience with this software has been decent. The functionality is pretty straightforward and easy to use. It has multiple options for posting job openings on various job boards, and lets you post in specific locations, general regions, or nationally. The integration features with other applications saves a lot of time as well. I like the option to create personalized applicant screeners to help filter out unqualified candidates. Software can be used as an applicant database to save candidate resumes for future use.

Cons: Interface is very basic, and does not offer many features as the competing services. There is no advanced options when creating job postings which may limit the target audience, especially for more technical positions. It would be nice to have more menus and drop-down features. Also, job board options are limited, so it can be frustrating if there are multiple users.

Overall: Benefits outweigh the disadvantages. I feel this is a great entry-level software package, great for smaller companies targeting local candidates for general positions. The cost is low in comparison similar products, so there's a good return on investment. Most importantly, it is very user friendly, and gets the job done quickly.

Vendor Response

by ApplicantStack on April 24, 2018

Hi Chris!

Thank you for taking the time out of your day to write this detailed review. I am sure it will help many organizations in their ATS evaluation process.

We do want to make your experience great!
I will forward your feedback to our development team. Please contact support so we can submit a feature request for you.
Please let us know what other features you are looking for. Also, please clarify what you mean by job boards are limited. We do offer manual posting links so there should be no limit to the number of job boards you post to.

ApplicantStack - Great 'Off the Shelf' Job Board Solution

Jun 02, 2010
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Pros: Product set up was taken care of by ApplicantStack and was painless. They created my template quickly and were amenable to make some changes I requested. Customer service is excellent. Not only did they take care of problems quickly they actually modified a couple features based on feedback.

The default workflow is set up in a logical fashion which really helped as we weren't sure what the best process would be. The automation features are useful and a real time saver. The reports and ability to add custom fields to the back and front end allow customization.

The ability to build reusable questionnaires, email and job listing templates is great. The recently added layout templates add so good additional functionality for more advanced formatting of the front end.

The application also generates job specific links and email addresses so that you can post them in other forums.

There is more but I didn't intend to make this a feature list. Good, easy to use solution.

Cons: I would like to see the question page layout feature continue to evolve to include some type of editor - not really a 'con' as this is brand new functionality.

I think the questionnaire needs some 'label' and 'image' components so you can add additional instructions to your app.

A multipage form option would also be useful. We have a multipage job application which would mean lots of scrolling down. We opted to use a smaller initial form and just send the full application to those who pass a certain point in the hiring process but it would be nice to have all our legal mumbo jumbo in there.

There are a few areas where I'd like more control - perhaps adding header and footer areas where you can customize the content.

These are more 'features that I'd like added' than cons.

Overall: Overall recommendation is 9.5 out of 10. The product does the job. It has good core features. Customer service is superb. If you need a job board and can't have custom programming done, or don't want to buy a big, bloated or overly complex system that you'll have to install and maintain then I think this is a great choice. We've had it online for about two weeks now. We have had a few hundred applicants for 4 job postings. We were able to quickly process the apps and hhave hired three people so far without having huge piles of paper.

Solid, dependable software, does what we need it to do. Excellent customer service. Thank you!

Apr 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Eliminates paper applications, easy to send one email to multiple candidates, easy to use. One of the best decisions we made to improve our Recruiting & Hiring process.

Cons: 1) Expensive for multiple users, we have limited our users due to the high cost;

2) Wish there were a better way to capture notes within candidate records that aren't 'buried' in tabs and mouse clicks. Putting notes into the application fields ends up pushing the row size too large. Is there a way to create a sort of "sidebar" for each candidate where the user could put in a lot more text for notes? Also, have a similar "sidebar" on the main screen.

3) Reminders - would like reminders to be sent through the system to the Hiring Managers about their interviews, etc.

4. Wish there were a way to integrate with our payroll software.

Vendor Response

by ApplicantStack on April 20, 2018

Hi Cathy!

Thank you for taking the time to write a review about ApplicantStack.

I will forward your feedback to our development team. We take feedback very seriously. We also pride ourselves in being one of the most affordable systems available.

You can easily view candidate notes in the History tab. The filters at the top allow you to see only the notes if you prefer.

We do have task reminders. These are emailed to the user and they can easily see their tasks on their own home screen.

Please contact support if you need any further information.

ApplicantStack Review

Oct 12, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software is great for tracking candidates through the hiring process. It acts as a central hub for the entire hiring process. It allows you to track all of your current open positions, all of the actual job postings on the different platforms and job boards, the number of applicants for each job/position, indiviudal candidate information, candidate application status, interview stage, interviewer notes/comments/feedback, and candidate communication and history.

Cons: The only thing that I do not like about this software is it does not create one universal profile for candidates. Instead, the candidates profile is created based on a position. Meaning, this allows for duplicates of the candidates. So, if a candidate applies for multiple positions or has applied in the past, everything is on separate profiles. It will give you an icon by the candidates name notifying you there are duplicates, however you have to click on each individual duplicate to see the candidates history. It would be much more helpful if you could click on the history of the candidate and see all the positions they have applied for, the stage they're at in the hiring process for each position, any notes left from the recruiting team or HR team from past interviews or interactions and all communication with the candidate.

Overall: Overall, ApplicantStack has been extremely helpful with our hiring process. It has made our lives of sifting through 1000's of Resumes and Applications much easier and the hiring process more enjoyable. With this software, we have been able to find quality candidates and make sure nobody slips through the cracks!

ApplicantStack Rocks

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: What a helpful site!! We no longer accept paper applications - we list our jobs through ApplicantStack, which allows us to post our jobs on numerous job boards. The applications come right to us, and we can track the hiring process every step of the way through this site, including email the candidates, storing templates for standard replies (such a time saver!) and easily refreshing our job postings through the launch tab. We save time and paper - the site keeps all the info for us.

Cons: Have no major dislikes or problems at all. One little thing - the info on race/gender/etc does not show on the application but it does on the application on the site (just not the printed one) - we have stats we need to submit to DOL so we try to keep current on it. (Please note no one has to fill that info out; we gave them the option of Prefer Not To Answer) That is the only thing - pretty minor.

Overall: We save so much time and paper - everything is on this site, and stays there. We can go back and review applications from years ago to compare to a more recent application. Now I print the applications of only the qualified candidates - save reams of paper. All job details are saved also; just have to refresh when needed. Strongly recommend. Has streamlined our hiring process

Applicant Stack Applicant Tracking System

Nov 03, 2016
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It is very easy to use.

Cons: I do not have the ability to search for a job like I do a candidate. For our system, we have hundreds of jobs and I just have to go page by page since it is limited to view only 100 per page until I find the right one.

Overall: The system configuration really needs to be done by someone with experience. For people with experience in HRIS, the system is extremely easy to use. For customer service, I typically have to email or leave a message. I don't typically get a live agent. However, they respond within 24 hours. The system does not have the latest greatest when it comes to technology- IE no system integration with HRIS, no mapping of candidates, no integration with google suite (calendar), no map abilities. They are starting to incorporate onboarding abilities (new hire paperwork, forms, etc) into their product which I have not yet explored. The number of users (hiring managers) is limited by how much you pay so as your company grows you will need to pay more and more per month to allow more hiring managers in the system.

Recommendations to other buyers: This is really easy to use and makes it easy to launch a job. We get a lot of candidate responses and the set up is very easy once you have it going.

Vendor Response

by ApplicantStack on August 07, 2017

Hi Alison! Thank you for taking the time to review ApplicantStack. Your feedback is very important to us. We do offer support through our support portal and have our help center available 24x7. We do offer an API for integration with any system that would accept it. Please send us a support ticket so we can provide you with more information. However we are currently working on more integrations.

You do have the ability to search for jobs similar to how you search for candidates. You can search on Job Title, Job ID, or any other job field. you can also sort on columns if that would make it even easier to find your jobs.

Let us know if you have any further questions.

I have had links break, causing posting/unposting problems

Apr 19, 2018
2/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Easy to use, but doesn't have the enterprise capabilities a company really needs. Sort capabilities are nice, I do like the fact you can attach certain predetermined questions for the applicant to fill out, however, when you want to "

"knock them out" for not meeting criteria (certification, citizenship, relocation, etc), the system should automatically class them as "ko'd" and screen them out, which it does not.

Cons: I have had misspellings that go out and don't correct across the various job boards. Links that post or unpost cannot activate properly, only way to know is if a candidate sees it and contacts us.

Overall: It is good for a small company without much activity, however, I am responsible for 5 lines of business and multiple locations, my company should have an enterprise system, rather than one for smaller company use.

Vendor Response

by ApplicantStack on April 20, 2018

Hi Mary!

Thank you for taking the time to write a review about ApplicantStack.

I will forward your comments to your account manager. I am not sure about the specific issues you mentioned so unfortunately I am unable to comment on those.

Your spell check is coming from your browser and not from ApplicantStack so you might need to check on that . Please contact support so we can possibly assist you with that however, that is not part of ApplicantStack.

Still very happy!

Nov 14, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: They recently changed their user interface and had a really annoying feature where all filters "collapsed" every time you made a selection. We sent a few change requests to their customer service team, and they actually listened! It took about 3.5 months to implement the change, but it's fixed now and all is right with the world again. It's nice to see they take change requests seriously and want to improve their product to meet user needs!

Pros: We've been using ApplicantStack for over a year, and it's still a great product! They just did a major update that changed the user interface a bit, and for the most part it was an improvement. Still absolutely amazing for the price - it's based on recruiter/HR/admin users, as opposed to employees or # of applicants like with Taleo or iCims.

Vendor Response

by ApplicantStack on November 15, 2017

Hi Melissa!

We are very pleased that you are still very happy with ApplicantStack. We want to continue to do everything to make our customers happy. We are glad that you like the new user interface and its many enhancements. I am not sure exactly when you wrote this review but as of yesterday, Nov 14 we pushed a feature to production that allows the filters to stay expanded. As you mentioned, we listen and take feedback very seriously however some items take more time than others. Keep sending us feedback! Thank you for taking the time to write the review.

Jennifer

Positive, flexible, very supportive team behind this product.

Aug 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The product is really easy to use and is the best ATS I have ever worked with. It's not overly complicated, but there is an amazing team at ApplicantStack that is very willing to work with us on any product enhancements that we'd like to see, or assist with minor projects as needed as well. They know what they are doing and are quick to help. With the ever-changing world of recruitment, I find that the flexibility is key because you never know what may be needed next! They are also always improving items I hadn't even thought of, which is wonderful!

Cons: There is really nothing that I do not like about this software. If I had to pick something I suppose their onboarding piece is not yet very robust so we aren't using it yet, but from our experience with the recruitment piece of it, we know the onboard side of the platform will continue to grow and we will move to it soon.

Vendor Response

by ApplicantStack on August 17, 2017

Thank you Ettel! We are so happy to know that you value ApplicantStack. As always, if there are features that you are looking for let us know.

Easy to use

Apr 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: the software is easy to set up and use - - the listings are easy to create and link to recruitment ads. the company has about 35 employees so we are small. Applicant stack does the job - we have excellent record on hiring from our own efforts verses head hunter.

Cons: Its all great actually -- I do not have any issues or suggestions to change much of anything. I use ApplicantStack for keeping resumes on file - -I review old resumes. It would be easier if all resumes had to be in a word document so I would not need to download - I could just attach file to email if I choose to send candidate an email. Otherwise it is fine the way it is.

Vendor Response

by ApplicantStack on April 25, 2018

Hi Barbara!

Thank you for taking the time to write a review about ApplicantStack. We are thrilled that you find ApplicantStack easy to use, set up, and use!

You can state that you only want word files. I am not sure I understand why you need to download the file if it were in any other format. Can you please contact support so we can get more information? You should be able to view any resume regardless of the format.

users, rights, printing, accounts, licenses, different company locations

Oct 12, 2018
2/5
Overall

4 / 5
Ease of Use

1 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: I like that the program allows us to make our own questions and we can e mail applicants directly from the program.

Cons: I do not like that applicant's get lost or locked out easily. When I transfer an employee sometimes they get lost. I have to call the corporate office to find the new employee and they have to re set them before I can move on. Also we have 6 locations and for some reason we are only allowed to have 4 administrators. I do the hiring here and I do not have the capability to print or edit forms once they are submitted. I do not have the capability to change things that are specific to our company with out it affecting the rest of the companies. We have tired to give rights to everyone and application stack wont let us. We need to have more people be able to access everything and I feel like this program is very restrictive. We have tried and failed to get more license and managers but it doesn't work. I would like someone to call us here at our location and help explain how we can use application stack to better fit our company. We would also like general help, a tutorial, someone to answer our questions and help with basic functions.

Overall: I have had to learn on my own most of what I know. We have had this program for a bout a year and it to me is not super user friendly mainly because we never had any training and our hands our tied with some of the features. I don't know if we didn't buy everything or if we don't have the permissions. My IT guy has tried to give me all the rights he can and its still not working. I don't think that is a good idea that only one location has access to things that I need here at my location. How can we get the proper rights? Can we buy another license? Is there a way that each location can have their own program and questions?

I've been working with App Stack for 2 years and love it.

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very simple to use. Everything is at my fingertips with a few clicks. I've heard rave reviews from our applicants about the ease of filling out an application and onboarding paperwork.

Cons: I really don't have any cons for Applicant Stack. The only thing that bothers me is that I have to sign back in all the time. Each time an applicant or reference calls, I have to sign in again. But it takes too long for it to figure out that it signed me out and the applicants are on hold on the phone while App Stack is signing me out and then I have to sign back in.. Maybe make the timeframe longer before you sign out users.

Overall: We love the ease of potential applicants being able to complete the application right from home. We no longer have to keep track of paper applications and resumes.

We love the fact that our 20 some pages of onboarding/hired paperwork is right online. App Stack has saved us a lot of time from filing, printing and keeping track of all of the paperwork.

Thank You Applicant Stack for making our lives here at Woodloch easier!

Vendor Response

by ApplicantStack on May 15, 2018

Hi Krista!

Thank you for this awesome review about ApplicantStack.

I am forwarding your feedback to our support team. Perhaps they might have a suggestion regarding the login/logout issue you are describing.

Capterra-loader

ApplicantStack has been the perfect recruiting tool for a small company trying to grow.

Apr 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software is flexible, tech support can help you get your application to do basically whatever it is you could want to do. Once you get a handle on things as well, reporting and such is very useful and easy to get into a flow with.

Cons: It's a little clunky, but they've worked on updating it and it's far more sleek now than it was when we signed on. I do wish reporting showed us a little more within the app vs having to export spreadsheets, etc.

Overall: Helps us manage our entire pipeline with our team of 30+ recruiters and be able to switch applicants between jobs, recruiters, positions, etc. with ease. Cost-wise it's really helped us grow and help allocate a lot of money elsewhere while using this as our central point.

Vendor Response

by ApplicantStack on April 20, 2018

Hi Matthew!

Thank you for taking the time to write a review about ApplicantStack.

I will forward your feedback to our development team. We take feedback very seriously.

We are thrilled with all of the positive comments. Please contact support so we can get more information from you about how you would like to see the reports. Any feedback would be greatly appreciated.

Capterra-loader

Awesome software for funneling and tracking applicants

May 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love all of the tools that ApplicantStack has available to use. Reports, automated email campaigns, consolidated job postings, online on-boarding, etc. There is so much available to the user of ApplicantStack. All of the tools they have have created much more efficiency in our office. They make applicant tracking a breeze.

Cons: I do not have any real cons to the software. Some of the processes for creating custom on-boarding documents can be a little frustrating at times. I am just happy that we have a way to upload and create documents that I can go in and add digital signatures to for our applicants. It has saved us so much time.

Overall: Increased efficiency of the hiring process in our company.

Vendor Response

by ApplicantStack on June 18, 2018

Hi Jonathan!

Thank you so much for the awesome review about ApplicantStack. We greatly appreciate the feedback.

If you ever need any assistance please feel free to reach out to support. We are here to help!

Applicant Stack is easy to use and share information with hiring managers.

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Applicant Stack is well organized and I like how it integrates seamlessly into our website. We also benefit greatly from the job board plug in, specifically with Indeed and this is provided at no additional charge.

Hiring managers are able to easily view candidates, organize what stage they are in and proceed with the recruiting process.

I also find it easy to add positions because of the template library.

Cons: I think the candidate experience could be better. I wish candidates could return to their application and add documents or change information. Once they submit their application, they can't return to it.

Overall: Capterra has a nice interface and is easy to use.

Vendor Response

by ApplicantStack on April 20, 2018

Hi Maggie!

If you enable the ability for the candidates to create a username and password, they will be able to log back in and make changes. Please contact support so we can help you with that.

Great way to maintain online applications

Apr 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to access and receive applications. Easy to export applications. The information stays in the system indefinitely, so I never have trouble accessing a application from years prior. Application is customize-able.

Cons: Wish there was an ability to get an applicants real signature with a program such as docusign, we run into trouble when requesting background information because companies do not always accept digital signatures. When customizing, it can get a little confusing with the amount of 'applicant stage' options.

Overall: Pretty dependable, we are able to receive applications online via our website with no issues.

Vendor Response

by ApplicantStack on April 23, 2018

Hi Issac!

Thank you for taking the time to write a review about ApplicantStack.

I will forward your feedback to our development team. Please contact support and let us know how we can assist you with making the applicant stage options less confusing to you.

The User Interface was a little outdated and there were some prompts that were missing when needed.

Apr 26, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: The ease at which you could view the conversation history was great. The first page also had all of the relevant information needed to start your search throughout the database. I found that it was much easier than other databases to search by key words within resumes.

Cons: The User Interface was dated and didn't reflect a progressive company, which most companies strive to align with. There are other UI's that have much sharper and cleaner looks, and ultimately when you are using it constantly on a daily basis, those things matter. I also found that the actual display of the resume was dated as well. Overall, not really lacking in functionality in my opinion but it just needed a 'make-over'.

Overall: We housed all of our employees or prospective employees in this database so it was something that we relied on heavily. As our team grows, we need to have the scalability with our database to grow with us and I think there was concern that it wouldn't be able to keep up with the functions we needed.

Vendor Response

by ApplicantStack on April 30, 2018

Hi!

Thank you for your review about ApplicantStack.

I will definitely forward your feedback to our development team. We take all feedback seriously and will use this information when working on new UI updates.

Thank you.

ApplicantStack is a good tracking system that we use to attract online talent.

Apr 19, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to have and track all of your applicants in one place is wonderful. I wish we were able to fully utilize the system to get away 100% from paper applicants.

Cons: I think posting a job could be a lot smoother. You have to know the sequence to get a job launched properly. I think it could be a lot easier with fewer steps. I also think that the reports could be better utilized. However, they were set up before I was hired into this position.

Overall: Applicants that are computer savvy are able to apply online in a fast manner and I can respond quicker to them than through our manual process.

Vendor Response

by ApplicantStack on April 20, 2018

Hi Kelvin!
Thank you for taking the time to write a review about ApplicantStack.
Posting a job should be a very easy and straight forward process. I am not sure why you are experiencing a less than smooth process. The tabs at the top of the edit job is the "order" in which the process should occur. So the job details are required as the first step, then the creation of the listing, any optional questionnaires and scoring next, and then you need to open the job in order to launch (post) the job. It really should be a simple process. Please contact support for any questions. Also we might be able to help you create the reports you need. We are here to help!

Capterra-loader

It's a pretty basic service that offers a difficult interface and lacks any real user control.

May 17, 2018
3/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It's easy to log in and remember the site name. It integrates with AxisCare.

Cons: 1) It's not possible to create and publish your own application, you have to allow designers to spend days doing the work for you and then get charged extra on top of the premiums you pay for service.

2) You can't allow applicants to use LinkedIn/Indeed/Facebook to auto fill an application, this is a pretty basic option that almost every other applicant tracking system has implemented.

3) Customer service is slow and often times just says "we'll get back to you"

Overall: It's just what I was given when I took this job. The whole thing seems pretty outdated and not user friendly in any way.

Vendor Response

by ApplicantStack on May 21, 2018

Hi Jesse!

Thank you for writing a review about ApplicantStack.

You can create and edit your own application! We have tools for that. We do offer the apply with LinkedIn, however the auto complete your entire application can be a bit tricky. I will forward your feedback to your account manger. You should always get a response from our support team within business hours.

Capterra-loader

Repeat Customer

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to set up. No contracts - easy to upgrade or cancel. Utilizes multiple job boards. Integrates to other systems - including Indeed Sponsored ads. Great support. Same features and abilities as more expensive ATS systems.

Cons: Can't embed graphics into job postings - including logos. Uses major job boards, but still need to manually post to "niche" boards (although they do give you a link to use).

Overall: We were spending a fortune to post ads to Indeed and other boards, so Applicant Stack allowed us to centralize our spending. It also allows me to go to one site to pull applicants - rather than 3 - 4 (plus, it has reduced the duplicate applications!). It also allows me (the main recruiter) to better coordinate candidates with the hiring managers, as we have a central database.

Vendor Response

by ApplicantStack on June 14, 2018

Hi Kerri!

Thank you for taking the time to write a review about ApplicantStack.

Please contact support so we can show you how to embed graphics into your listings. We also have help center articles on how to do that.

I will forward your feedback to our development team.

I loved this product and hated to leave but the company moved to Oracle and recruiting had to follow

Jun 14, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We didn't want to force an applicant to have to spend time keying in information in order to submit their resume. ApplicantStack allowed us to set up so that they give us 8 candidate field data points and then can upload a resume and they have applied. Three minutes or less and they are in our queue. We love it. Applicants love it.

Cons: Reporting is hard to master in terms of building and designing a report. Are you filtering or grouping etc? Luckily, I find AppStack's technical team was great about looking at what I built and then correcting me where I was wrong.

Overall: Speed. From start to finish we were configured and up and running in 1 week.

Vendor Response

by ApplicantStack on August 07, 2017

Thank you Brooke for taking the time to review ApplicantStack. We wish you the best with your new system. BTW - we are working on improving the report builder.

I am mainly an end-user. I use the system to retrieve and review applications.

Apr 19, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I can review and rank the candidates. I can send candidates email messages, and I can also send email messages to those persons I have not selected. I like that I receive an email when a new application is submitted.

Cons: It does not allow me to select candidates to send to the "future talent pipeline" if I am unable to interview them at that time.

Overall: The ability to manage the submission and review of applications electronically.

Vendor Response

by ApplicantStack on April 20, 2018

Hi Marilyn!

Thank you for taking the time to write a review about ApplicantStack.

Please contact support. What you can do is create a future pipeline stage in your workflow to "hold" these candidates so you can reach out to them. You can even setup an automatic email (if you would like) letting the candidate know that they are being placed for future consideration. Then you can easily email those candidate at a later date.

Awesome & comprehensive ATS with great tech support services

Sep 15, 2016
5/5
Overall

4.5 / 5
Ease of Use

4.5 / 5
Features & Functionality

4.5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We evaluated several ATSs and ApplicantStack was the only ATS we found that was budget-friendly yet offered all of the functionality that we required (which was a lot). You get way more than what you pay for, and our experience with the vendor in terms of tech support and sales has been nothing short of stellar. We utilized ApplicantStack's integration services and customization options which were both very cost-effective for what we wanted and the amount of work that we requested. Everyone was amazing to work with!

Cons: The user interface isn't as "sexy" or sleek as some other budget ATSs out there, but for us function far outweighed form so we selected ApplicantStack as our ATS. It doesn't incorporate some of the newer functionality that other ATSs offer such as tagging candidates (e.g., "#salescandidate"), but we have found other work-arounds for being able to effectively manage a "future candidate" pool. Lastly, it does take a while to get up and running but this period of time may not be significant if your company is very small and you don't need a lot of frills with your candidate communications documents, job application, or pre-screening questionnaires. We thought long and hard about our entire recruitment process as we are building up our recruitment processes, so it took longer as ApplicantStack doesn't offer consultants to walk you through every phase of the process like you may have with a larger ATS roll-out. This is to be expected, however, with an ATS of this quality and low cost.

Recommendations to other buyers: Do not discount ApplicantStack just because they don't have a big name like Taleo. They offer an amazing product for the budget-conscious company, and I hate to even associate the word "budget" with this tool as it is so functionally comprehensive that the term "budget" seems to downplay its utility. Perhaps a better word is value. Definitely recommend for consideration.

Experience is mostly positive.

Apr 23, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We use this as a multi-unit platform for our hotels and Corporate Office. It is reasonably easy to use. Our jobs are sent out to other job boards helping us generate applicants.

Cons: Some restrictions on ease of use. The update that was done a year ago or so was not well received. Several functions are now more difficult to navigate. Please add more job boards (like monster etc.) to increase number of exposures and candidates.

Overall: One central platform to advertise jobs for multiple units.

Vendor Response

by ApplicantStack on April 24, 2018

Hi Domien!

Thank you for taking the time to write a review about ApplicantStack.

I will forward your feedback to our development team however can you please provide more details so we know exactly what you would like to see. By the way, we do have Monster included. Contact support so we can show you how easily it is to set that up.

Easy, organized, efficient

May 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy for all ability levels to on-board to. The customization ability to our needs helps and we are able to change it immediately if need be.

Cons: It's not really the software or the company, but we are part of a franchise that dictates how we use the product and sometimes it would be nice to have the option to customize it a bit more to our office's needs. Otherwise no real complaints!

Overall: We went from using paper only applications to this system. It has made both the application process and on-boarding process a breeze! The time consumed throughout the workday that was dedicated before has be eliminated by 75% which is a huge cost savings!

Vendor Response

by ApplicantStack on May 29, 2018

Hi Rachel!

Thank you for taking the time to write a review about ApplicantStack.

We do have many customization options but your particular account is dictated by company regulations.

ApplicantStack is the most user-friendly ATS that I have ever used!

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: All of the information needed is right at my fingertips. The main screen shows a spreadsheet of what positions you have open and each step the applicants are in. It makes it easier to see the bigger picture as well as maneuver to the information that you need quickly.

Cons: I haven't really found a function of ApplicantStack that I do not like. When I needed something that was beyond my reporting function, their Helpdesk was able to get me the information I needed. They were also very polite and efficient which is a huge bonus.

Overall: The applicant stage process is an easy flow and really easy to use. I find it helpful to see the big picture of what positions I have and what stage my applicants are in.

Vendor Response

by ApplicantStack on April 20, 2018

Hi Allison!

Thank you for this incredible review. This made our day!

I have been using applicant stack for 1.5 years and it's an overall easy experience.

May 31, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it's a quick way to get applicants to call for interviews. I also like that you can post jobs to multiple sources. If an old applicant is missing information, I like that their old profiles are saved in order to gather all the information you need. This software is an easy way to keep track of the 100's of employee's that we have.

Cons: Every time there is an update, formatting gets messed up and it's harder to use. For example, I have to upload some of the forms to our corporate office, and the new formatting was causing all of the files to get rejected that I was uploading. It takes a while for forms to get fixed, which I understand since there is a lot that goes on to format all of this.

Overall: Easy way to keep track of all our employee's (as far as new hires and people to not pursue).

Vendor Response

by ApplicantStack on June 14, 2018

Thank you for writing a review about ApplicantStack. Please contact support if you are having an issue with formatting.

I have used Applicant Stack at 3 companies now. The value you get for the cost is invaluable.

May 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to track all the history for each applicant and the stages have helped up to keep on top of the process. Having the system inform when the candidate had previously applied helps to avoid duplication of work and streamline.

Cons: I would like to be able to prepare and send offer letters from the system. Currently we prepare the offer letter and attached as a document.

Overall: Being a smaller Home Health agency, we have to be very mindful of expenses. This software package is very cost effective and has saved us unnecessary work of tracking applicants and their stages in Excel.

Vendor Response

by ApplicantStack on May 21, 2018

Hi Pauline!

Thank you for taking the time to write a review about ApplicantStack.

You can easily create offer letters within the system by going to the merge documents. Please contact support so we can show you how to do that.

Capterra-loader

User-friendly, easy to track!

Apr 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So much easier to use than our old-school PDF applications! Tracking applicants is great. The ability to have references submit their feedback and directly link it to

The onboarding software is also really nice, and helped us drastically reduce paperwork!

Cons: I don't know if others would benefit, but I wish the applications could have logic included. We distinguish applicants based on when they are working (days, nights or both) and if they are 18+ or not. Right now, we have to send the applicants to SurveyGizmo first to figure out which of the 6 nearly-identical applications they need to compete through ApplicantStack.

I would LOVE to discuss this possibility with anyone from development, and let you know what exactly I'm looking for.

Vendor Response

by ApplicantStack on April 26, 2018

Hi Rebecca!

Thank you fro taking the time to write a review about ApplicantStack. We greatly appreciate it.

Please contact support so we can show you how you can setup screener questions which you can then use to determine which application to send. You can even setup different stages that will automatically send the candidate a certain application.

I will also forward your feedback to our development team to see if they have any other suggestions.

Great resource! A game changer for our business!

Apr 07, 2016
5/5
Overall

5 / 5
Ease of Use

4.5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: This product is easy to use and easy to train best practices. Working with the reps at ApplicantStack has been nothing but a great experience. They are very responsive, fair, eager to help and always solution oriented. The system has done so much for making our hiring process and reporting data more efficient and valuable across our network.

Cons: I honestly cannot say that there is anything that I don't like about this product or working with this company. They are very proactive and solution oriented. If something doesn't work, they provide excellent service in a timely manner to fix or resolve the issue or explain it in further detail. If we want something done differently, they really do try to find a solution that will work for what we want to accomplish.

Recommendations to other buyers: The power of simplicity cannot be underestimated. ApplicantStack is robust and offers so many options, but can be easy to use and kept quite simple for the user who does not want all kinds of customization. It's easy to use and learn and most of how things are done follow basic, common sense instructions. But, for the user who wants more, the system allows the flexibility and customization to provide great detail and so much more if that is what you want.

We have used ApplicantStack for several years and have been overall very satisfied.

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The cost of the software is very affordable. In other words, you get a lot of bang for your buck! The software is very easy to learn and use.

Cons: We wish it had a few more features. For example, the ability on the application to have a link to open up a dialog box for a statement instead of having it on the application. It makes the application appear very lengthy. I would also like to have a click through application instead of all on one page.

Overall: When we went to using an online applicant tracking system we needed something that was affordable for approval from senior leaders. This software did just that. Excellent service, product and was very affordable.

Vendor Response

by ApplicantStack on April 24, 2018

Hi David!

Thank you for taking the time to write a review about ApplicantStack.

I will forward your feedback to our development team.

The platform has been really helpful with sifting out the best candidates

May 09, 2018
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The fact that I can access candidate applications easily and filter, search, correspond via emails, run reports, post jobs, share candidate profiles with fellow users among others.

Cons: It signs me out every 30-60 min

On boarding feature is not working properly; I test send questionnaires and every time I try submitting it tells me that I cannot. Maybe there is something I am not doing right, yet to figure that out.

Overall: Visibility of positions advertised to the larger community

Ease of shortlisting candidates

Time saved through the ability to email masses

Vendor Response

by ApplicantStack on May 14, 2018

Hi Valentine!
Thank you for taking the time to write a review about ApplicantStack.
I will forward your feedback to our support team. What you are describing definitely should not be happening. We will assist you in getting this resolved ASAP.

Applicant Stack is a wonderful tool.

Mar 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how Applicant Stack helps me keep organized. When you talk to and meet as many people as I do in Recruitment, it's helpful to be able to track the stages and make notes about applicants. It's one stop for posting ads and getting them out to the job boards. We attract more quality applicants now and spend less time weeding through applicants that don't meet our needs. Applicant Stack is very user friendly and has freed up more time for me that I can spend connecting with people face to face. Very satisfied!

Cons: The only thing that I don't like is that once I move an application into the Candidate Pool to keep on file for future, the applicant stays in the "Active Candidate" list. The only choices are "Active Candidate" and "Inactive Candidate". There should be a 3rd choice for "Candidate Pool" so I don't have to see those names in the Active Candidate list.

Recommendations to other buyers: When choosing software, make sure you have an assessment attached to your application. Very helpful. Also, make sure you have the options to email candidates through the site and an option to make notes about applicants. Stages are also very helpful in keeping the hiring process organized.

Capterra-loader

Great Applicant Tracking System (ATS) for the price!

May 24, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: ApplicantStack offers all the functions that we need for a small business, at a budget that is affordable. It allows us to communicate with candidates via multiple sources and maintain a single record of dialogue. Recruiters are able to easily assign candidates to hiring managers while tracking progress throughout the recruiting lifecycle.

The job posting function allows us to widely distribute openings efficiently.

Cons: 1) Some of the steps needed to make updates to our configuration can be cumbersome, but this is not a major issue, as these adjustments are infrequent (less than once a month).

2) The resume parsing feature does not always accurately capture information that other (more expensive) systems tend to get correct. This is not a major issue, as I can manually adjust the inputs.

Vendor Response

by ApplicantStack on May 29, 2018

Hi Mather!

Thank you for taking the time to write a review about ApplicantStack.
I will forward your feedback to our development team.

If you ever need any assistance in making a change to your configuration, please contact support so we can help you.

Great platform that is ready for the next step

Oct 12, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the ability to have our potential hires go through a trackable pipeline. It's easy to see where everyone is in the process.

The ease of posting job openings is really great too.

Cons: I'm hoping that ApplicantStack will provide some free connectivity to our main CRM, Hubspot. We do lots of email campaigns and on-boarding email series to stay on top of our new hires before they take training. It would be nice to have some information passed back and forth between Hubspot and Appstack making the platform even more valuable.

Overall: Customer service is great. We are very happy with the folks that service our account. Everyone is pleasant and helpful and you can actually get a real human being, which is unheard of now days.

Capterra-loader

Applicant Stack makes hiring and keeping track of applicants a breeze

May 16, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Applicant Stack is an user friendly software that really helps me keep track of my current and past applicants. I like how the software allows me to add notes in the history section so I am always on top of what is happening with my applicants

Cons: I dislike how applicant stack will roll out a new update without emailing the users with information about it. This lead to me having confusion and I was stuck figuring it out myself. I also dislike how in the onboarding section, when I add documents it will freeze the page.

Overall: I benefited from this software because I was able to learn my job faster and keep on track with my daily responsibilities.

Vendor Response

by ApplicantStack on May 21, 2018

Hi Melanie!

Thank you for writing a review about ApplicantStack.

We always announce major updates that will affect most users in our announcement section. The issue that you are describing with Onboard should not be happening. Please contact support so we can assist you with that.

Lots of functions to offer!

Apr 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: So many different options for what you want to do. You can cater it specifically to how you want, and it's fairly user friendly.

Cons: We probably don't use the software to it's fullest potential. When we get assistance to try and set up a new feature, the customer support gets it done quickly for us, but doesn't really walk us through how to do it ourselves. I would like to see a more tutorial-based learning system.

Overall: Easy to track and keep all applicants in one location. Love that it posts monthly for us on various job sites without having to manually do it ourselves.

Vendor Response

by ApplicantStack on April 20, 2018

Hi Victoria!

Thank you for taking the time to write a review about ApplicantStack.

We would be more than happy to show you how to make the changes. We also have an extensive help center with videos! I would like to suggest attending one of our weekly training sessions which might demonstrate features that could help you in your day to day recruiting and onboarding process.

user friendly

May 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Different stages and being able to input into Clear Care. Before we were unable to move the person to Clear Care, thank you for the change

Cons: Every time I have a question, I need to email instead of just calling and getting a live person, I wish we could have a customer service number

Overall: Having all the candidates in one place. It's easy to manage and receive feedback. Plus you can get a lot of information.

Vendor Response

by ApplicantStack on May 29, 2018

Hi Stephanie!

Thank you for writing a review about ApplicantStack.

We provide our support portal for all technical questions in order to keep the costs down as well as to provide the most efficient support. When you create a ticket, multiple team members have access to it and can provide answers. We do have an extensive help center with articles and videos as well.

I love using ApplicantStack for all of my hiring needs. They are simple and easy to use.

May 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the ability to message and connect with applicants through the site. Also, it helps so much to have the ability to score the applicants ahead of time. It helps me manage my time so I can contact the most qualified applicants.

Cons: There are a couple things that could be improved on. First is the ability to customize the posting page that connects to my company website. The other thing that I would say is my least favorite part is the lack of a continuous hiring options. I would like to be able to have a job repost to the job boards automatically.

Overall: I get so many benefits. I am able to now hire a lot more staff because of the reach that ApplicantStack provides me.

Vendor Response

by ApplicantStack on May 21, 2018

Hi!

Thank you for taking the time to write a review about ApplicantStack.

I wish you left your contact information because both items that you describe can be easily resolved. If you see this please contact support.

So far I dont know that we have run into any issues.

Apr 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to move around the site. All of our supervisors can have access to the applicants all at once. I also really like that it keeps all past applicants as well.

Cons: I don't know that I can think of anything at this time. We haven't had any major issues to deal with.

Overall: The most convenient for our industry is the ability for all our supervisors to view the applications. When we used a paper application they slowly got routed from supervisor to supervisor. We have greatly reduced our hiring time frame.

Vendor Response

by ApplicantStack on April 24, 2018

Hi Megan!

Thank you for taking the time to write a review about ApplicantStack.

We are thrilled that you can't think of any issues. If that ever changes or you would like to request any features, please let us know. We listen to our customers!

I've worked on many applicant tracking systems and I wouldn't rank it high

Apr 19, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It provides the needed features for me to perform my job. There haven't been any issues with the system in the 2 years that I have been using it, so it is very reliable.

Cons: Some candidates have complained about the application process. Searches aren't the best. Customizing certain features haven't been as easy as expected.

Overall: Just what I expected and nothing more.

Vendor Response

by ApplicantStack on April 20, 2018

Hi Rocco!

Thank you for taking the time to write a review on ApplicantStack.
Please contact us and let us know what the candidate complaints are so we can resolve those issues. We take client feedback very seriously and want everyone to have a positive experience.
Contact support and let us help you with any issues you might have with customization. We are here to help!

Capterra-loader

Easy to use email but needs more search options

Sep 06, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: Able to create basic HTML emails and send to a selected group.

Cons: The employment record does not sort by date and show gaps like TenStreet does for the trucking industry.

I would like to search using multiple zip codes at one time and limit the selection by excluding criteria found in other fields such as Stage, License Class, Status Description, and Approval Status.

I would like more HTML formatting options such as font size when creating emails.

Overall: It is a source of candidates to email to on a regular basis new opportunities for them. It is generating 5+ valid candidates for me week as an individual recruiter.

Vendor Response

by ApplicantStack on September 25, 2018

Thank you Tom! We appreciate the feedback and I will forward your comments to our development team.

ApplicantStack is a great applicant tracking system!

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: ApplicantStack is very easy to use. Once you have taken the time to set up your questionnaires and templates, posting a job takes minutes. Also it's easy to review applications and resumes, everything is just a click away.

Cons: ApplicantStack's reporting tool is cumbersome to use and reports are hard to set up. They have some pre-made reports available, however I would recommend getting help when trying to set up a custom report.

Overall: Easy to use, easy to set up.

Vendor Response

by ApplicantStack on July 16, 2018

Hi Stephanie!

Thank you very much for the time you took to write a review about ApplicantStack.

I will forward your feedback to our development team. BTW - we are working on enhancing our reporting feature to make it more user friendly!

We have a lot of success with Applicant Stack

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are able to post at multiple locations with the click of a button. It has been a very good purchase for our company, and we continue to use it daily.

Cons: We would like the software to track unqualified applicants a little better, and also make it so that duplicates cannot be submitted.

Overall: Hiring is a one stop shop with Applicant Stack. You can post positions, track and rate your candidates, and keep a database all at the same time.

Vendor Response

by ApplicantStack on April 24, 2018

Hi Charlene!

Thank you for taking the time to write a review about ApplicantStack.

Please contact support so we can assist you with the issues you are describing. Perhaps your account has been setup to allow duplicate submissions for a job. Our default is to not allow duplicate submissions.

BEST ATS IN THE MARKET

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Applicant stake is very user friendly , it is also very quick and easy to build. I have been build and configured Applicant stake for 4 health care organizations in the past 3 years and what i can say is Applicant stake is by far the best ATS in the market. It is not only very affordable but it is very easy to configure and use. I highly recommend it for everyone looking to grow their pipeline to get on it.

Cons: Nothing to note, i have used the system everyday for the past 3 years and it is such a easy systeam to use and makes my job so much easier i have no complains.

Vendor Response

by ApplicantStack on June 04, 2018

Hi Yuri!

Thank you so much for the awesome review!!

Excellent product that has improved our processes and improved our customer service!

May 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Automating the entire recruitment cycle. Giving managers direct access to their candidates, and giving managers the ability to track candidates during the entire process, from job posting to hire. Notes about each candidate can be added and tracked over time. Ability to search for specific words in a candidate application is valuable.

Cons: It was a little but of a challenge to create the application form initially to our specifications. However, it was well worth this little bit of work at the beginning!

Overall: Automation of processes, time saving, transparency to managers.

Vendor Response

by ApplicantStack on May 04, 2018

Hi!

Thank you for taking the time to write a review about ApplicantStack,

Great Software! Accurate, Efficient, Easy to work with, Great Quality Software

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Communication, Appstack makes it quick and simple to touch basis with any candidate that you are interested in meeting. Job postings, The best quality to me for this software is postings jobs on Appstack. It's quick, easy, efficient and overall helpful since it posts all of your jobs on various job sourcing websites. Reports, Appstack has various report options which are extremely helpful!

Cons: The only con I have with this software glitches When posting a job 1 out of 10 job postings will glitch out and erase parts of the job description.

Overall: Great talent acquisition, Dropped turn around rate by 86%. Accurate information & communication with future associates.

Vendor Response

by ApplicantStack on June 04, 2018

Hi Paul!

Thank you for taking the time to write a review about ApplicantStack.

I will forward your feedback to our support team. That should not be happening.

It has been going fairly well, a learning experience, I have been using this for a few years.

Apr 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the filters, the ease, the lay out, easy on the eye strain. I can make new response emails and send them out. I can edit candidates. Make notes on applicants files, as a follow up

Cons: no email notification if email was not rec'd. when sent. can not move 1 applicant to another account, you have to input all-the data to transfer. The accounts don't link.

Sometimes seems slow to respond.

Vendor Response

by ApplicantStack on April 30, 2018

Hi Louise!

Thank you very much for taking the time to write a review about ApplicantStack.

I forwarded your feedback to our development team.
We are currently working on a solution for the HISC which might resolve the issue you are describing between accounts.