--- title: "APS Payroll Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about APS Payroll Software - reviews, pricing plans, popular comparisons to other Payroll products and more." source_url: "https://www.capterra.com/p/99369/Payroll-Solution/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # APS Payroll Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) APS Payroll ## What is APS Payroll? At APS, our mission is simple: to make payroll and HR easier. Our comprehensive, user-friendly SaaS platform is designed to streamline workforce management for mid-market organizations, enabling efficient payroll processing, automated HR workflows, and an enhanced employee lifecycle—all in one place. With decades of industry expertise, APS is your dependable partner, committed to continuous improvement and innovative solutions that meet the evolving needs of our clients. Our clients and partners benefit from personalized service and dedicated support, helping them achieve their goals effortlessly. Mid-sized businesses choose APS as their trusted workforce partner because of our unwavering commitment to the customer experience, reflected in our 98% customer satisfaction rate. Experience the APS difference—where professional, approachable, and innovative service meets your payroll and HR needs. ## What is APS Payroll used for? [Payroll](https://www.capterra.com/payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/) Top alternative Featured Overall rating Based on 600 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Responsive dedicated support team Intuitive and streamlined interface Occasional glitches and errors Starting price $6 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for APS Payroll?[Manage this product listing](https://www.g2.com/products/aps-aps/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### APS Payroll 4.6 (600) VS. [4.3 (1,983)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price $6 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (600) Ease Of Use 4.3 (1,982) Value For Money 4.6 (510) Value For Money 4.2 (1,635) Customer Service 4.7 (567) Customer Service 4.1 (1,710) ## APS Payroll alternatives Highest Rated [4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,400)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/99369/Payroll-Solution/alternatives/) ## FAQs about APS Payroll Overview ### What problems does APS Payroll solve? APS Payroll solves manual payroll, disconnected HR records, and paper-based time tracking by combining pay processing, tax filing, onboarding, benefits, PTO, and employee self-service in one system. Payroll administrators, HR teams, bookkeepers, and multi-location employers benefit from faster approvals, overtime visibility, accurate reporting, and reduced employee data-entry work. Answer based on 442 reviews Overview ### Which roles and teams benefit most from APS Payroll? APS Payroll is most used by HR teams, office managers, and payroll administrators managing employee records, time tracking, onboarding, and benefits-related tasks. Finance and accounting leaders use it to process payroll, reconcile labor costs, and support reporting, while owners and executives oversee workforce expenses, compliance, and business operations. Answer based on 525 reviews Overview ### What company size and industries is APS Payroll built for? APS Payroll serves small, midsize, and larger organizations needing full-service tax compliance and unified HCM, with small businesses representing 81% of reviewers. It also supports midsize companies (16%) and enterprises (4%), with its most common reviewer industries including Real Estate and Non-Profit Organization Management (6% each) and Restaurants (4%). Answer based on 600 reviews Features and Usability ### What are the key features of APS Payroll? APS Payroll includes payroll management for calculating wages, deductions, and taxes, with checkpoints before submission. It centralizes employee records through the employee database and customizable employee profiles, while the self-service portal supports employee access. Direct deposit handles electronic payments, and payroll reporting and W-2 preparation provide payroll records. It also covers Tax Compliance. Answer based on 25 reviews Pricing ### How much does it cost and what fees or limitations are included? APS Payroll offers Payroll at $6 per employee/month, plus a $50 monthly base fee and $416.67 monthly minimum. Payroll + Attendance costs 10 per employee/month, while Payroll + Attendance + HR costs 14; add-ons cost extra. Reviewers often find it cost-effective, though some small businesses consider pricing high or complex. Answer based on 69 reviews Integrations ### Which third-party tools and platforms does APS Payroll integrate with? APS Payroll integrates with four third-party tools: API Connector, Employee Navigator, QuickBooks Online, and Sage Intacct. These connections support data exchange with benefits administration, accounting, and business systems, helping organizations coordinate payroll information across their existing technology stack more consistently. Answer based on 27 reviews Getting Started and Support ### How easy is it to onboard and train a team on APS Payroll? APS Payroll offers live online training, webinars, documentation, and videos. Reviewers report that employees and routine payroll users generally learn the interface quickly, often with minimal training. Administrators may need more time for reports, ACA tasks, setup, and advanced features, but guided sessions and ongoing support help address the learning curve. Answer based on 47 reviews Getting Started and Support ### What customer support options does APS Payroll offer, and how do users rate the experience? APS Payroll offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users commonly describe responsive, knowledgeable assistance, quick same-day or next-business-day resolutions, and helpful dedicated teams. Some report inconsistent answers, changing representatives, occasional difficulty reaching support, limited hours, and slower help across time zones. Answer based on 314 reviews Security ### How does APS Payroll handle data security and access control? APS Payroll uses password requirements, multifactor authentication, and security controls intended for larger organizations. It helps protect pay privacy and includes payroll safeguards to reduce mistakes. Reviewers note that access levels for mid-managers can be restrictive, while password changes, login issues, and multifactor authentication failures can create friction. Answer based on 14 reviews ## Pros and Cons Responsive dedicated support team 95% positive reviews out of 285 Most reviewers describe customer support as prompt, knowledgeable, and tailored, resolving issues quickly and reliably. Occasional glitches and errors 51% negative reviews out of 59 Some reviewers indicate encountering sporadic bugs, login issues, or system glitches that require repeated support intervention. Chandan C. Associate Director, 10,001+ employees. "Multi factor authentication sometimes gets failed" Intuitive and streamlined interface 92% positive reviews out of 231 Most reviewers report ease of use, with simple navigation, clear layouts, and quick onboarding for new users. Immediate phone assistance available 93% positive reviews out of 29 Most reviewers find phone support easily accessible, responsive, and helpful for resolving questions or urgent needs. ## Features AI summary Based on 18,203 Payroll reviews Capterra data shows that buyers of payroll software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **Direct Deposit** (**58%**) - **Payroll Reporting** (**51%**) APS Payroll supports all three features that reviewers rate highest: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses process pay accurately, deliver wages faster, and track payroll data more clearly, allowing teams to manage compensation with greater consistency and oversight. Payroll Management 4.7 (44) 63.64% of 44 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Direct Deposit 4.7 (21) 61.90% of 21 reviewers that rated this feature as important or highly important Digitally deposit correct payroll amounts into individual employee's bank accounts Payroll Reporting 4.6 (27) 70.37% of 27 reviewers that rated this feature as important or highly important View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Tax Compliance 4.4 (24) 66.67% of 24 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors W-2 Preparation 4.7 (17) 52.94% of 17 reviewers that rated this feature as important or highly important Automatically create and distribute W-2/1099 tax forms to employees. Employee Database 4.6 (35) 54.29% of 35 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository APS Payroll 100 features ### All Features - 1099 Preparation: Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) - 401(k) Tracking: Track 401(k) participant contributions and employer match - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Assessment Management: Creation, administration, and evaluation of assessments or tests - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Auto Update: Automatic update of information / software - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Benefits Management: Record employee's benefit plans and selections throughout career progression - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines - Candidate Tracking: Record interactions, notes, and developments with candidates - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Check Printing: Print paychecks issued to confirm payment of wages or salary - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Self Service: Gateway through which employees can access the system - For Accountants: Software specialized for accountants and accounting firms - For Cloud: Software that is accessible through the cloud with an active internet connection - For Small Businesses: Designed for small businesses - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Management: Allows employees to set and manage work or career related goals - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Matching Engine: Algorithm that connects jobs, orders, properties, and other data based on parameters like candidates, skills, quantity, and pricing - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Outsourcing: Delegate payroll processing to third party vendors - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Real-Time Reporting: Active reporting of data and metrics - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Storage: Upload and store resumes - Scoring: Automatically calculate score after the assessment - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sick Leave Tracking: Track and manage sick leave time - Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more - Split Deposits: Allow employees to allocate a fixed portion or percentage of their paycheck each pay period into designated accounts. - Task Management: Create, manage and track all task activities and progression - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - W-2 Preparation: Automatically create and distribute W-2/1099 tax forms to employees. - Wage Garnishment: Automatically subtract garnishments from wages - Web-based Deployment: SaaS, web-based, online deployment - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (600) 4.5 Based on 600 reviews ## Pricing Value for money 4.6 (510) [View pricing plan details](https://www.capterra.com/p/99369/Payroll-Solution/pricing/) Payroll $6.00 Other,Per Month It includes: - Payroll Tax Filings and Payments\* - Federal Forms 940 and 941 - State Withholding, Unemployment (if more than one+) - Local Tax Filings and Payments+ - Garnishment Processing+ - New Hire Reporting - Direct Deposit and Paycards - Earned Wage Access - Signed and Sealed Checks+ - FedEx Overnight Delivery+ - Automatic Error Checking and Alerts - Configurable Incomes and Deductions - Accrual Tracking - 180/360 Retirement Integrations+ - Automated Exports+ - Retirement and General Ledger Exports+ - Imports into Payroll Batch+ - Payroll Period Comparisons - On-Demand Checks - Remote Check Printing - Wage Allocation - Unlimited Custom Fields - Dimensions+ - Net Pay Reconciliation+ - Expense Management+ Payroll + Attendance $10.00 Other,Per Month It includes: - Scheduling+ - Employee Time Allocation and Tracking by Dimension - IP Address Restricted Access - Geofencing and Geotracking with ClockZones™ - Time Off Manager - Calendar Views for Time Off and Leave - Time Capture Options: Quick Punch, Desktop, Timesheets, and Mobile - Biometric Verification+ - Configurable Time Card Approval Process - Employee Time Card Comments - Real-Time Access to Clocked-In and Clocked-Out Employees - Automatic Overtime Calculations - Shift Differentials - Manager Alerts for Missed Punches and Overtime - Pending Time-Off Requests - ACA Variable Hour Threshold - End of Pay Period Notification - Dashboard Tiles and Notifications Payroll + Attendance + HR $14.00 Other,Per Month It includes: - Benefits and COBRA Administration with Open Enrollment+ - ACA Alerts and Annual Reporting+ - Carrier Connections+ - Dashboard Tiles and Notifications - Performance Reviews - OSHA Event Tracking - FMLA Tracking - COVID-19 Vaccine Tracking - APS Hire: Recruiting and Onboarding+ - Document Management with e-Signature - Asset Tracking - Alerts for Custom Fields - Training Course Management - Notification Center with Company Newsfeed and Email Options - Text Communication with Staff+ - Total Compensation Reports - HR Support Center - On-Demand HR Support+ - LCMS+ - Background, Drug, and License Screenings+ - Workforce (Position Management, Org Chart, Reporting)+ Value for money 4.6 (510) 4.6 Based on 510 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Sage Intacct](https://www.capterra.com/p/76/Intacct/)[ Employee Navigator](https://www.capterra.com/p/135330/Employee-Navigator/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (567) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (567) 4.7 Based on 567 reviews ## User reviews Overall rating 4.6 Based on 600 reviews Filter by rating Counts reflect reviews available in this feed. 5(401) 4(168) 3(24) 2(5) 1(2) Mentioned topic Recent reviews first, then most helpful Joseph M. Senior Engineer Used the software for: 3-5 years ### "Agrxis Review on APS Payroll" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2023 I've found APS Payroll, a comprehensive payroll administration solution, to be a great tool for streamlining and automating our payroll procedures overall. Our payroll activities have been greatly simplified by the software's many features and functionalities. I really value how straightforward it is to navigate and manage employee information, deductions, and tax filings because to the user-friendly and intuitive design. Our employees are paid appropriately and on time thanks to the excellent calculation accuracy and prompt payroll processing. Additionally, the customer service has always been accommodating and supportive anytime I've had questions or needed help. Without a question, APS Payroll has saved us time and effort, allowing us to concentrate on other important facets of our business. Pros I am ecstatic about APS Payroll and all that it has to offer. It has grown to be a priceless tool for managing my payroll and human resources procedures. The element of APS Payroll that I appreciate the most is its extensive and user-friendly interface. It gives me a consolidated platform from which to manage all facet of payroll administration, from hiring new employees to ensuring tax compliance and reporting. With only a few clicks, I can handle payroll, calculate taxes, and generate reports with the software's intuitive interface. By greatly reducing the time and effort needed to perform payroll procedures, the automated capabilities have given me more time to concentrate on other crucial facets of my business. Furthermore, APS Payroll offers great customer service. I can always count on their competent and helpful support staff for aid whenever I have a question or need it. I can now manage payroll in a way that is effective, accurate, and hassle-free thanks to APS Payroll. I wholeheartedly endorse APS Payroll to any company searching for a dependable and all-inclusive payroll solution. Cons Thus far, my experience with APS Payroll has been very positive and I have not encountered any issues or concerns. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operator Used the software for: Less than 1 year ### "Great Software from Great People! Exceptional Customer Service & Usability" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2022 A BREATHE OF FRESH AIR. Really good, honest people from sales through support. I had a few unique things I needed and they got me accurate answers and worked with me. The software is very proven and reliable which is their reputation and what got me interested in making the switch. Pros The implementation was flawless. The sales team (unlike others we looked at) took extra effort to NOT over promise what they couldn't deliver. I felt like they were really there to help me. I never felt pressured for a decision. Onboarding was straight-forward and I self-guided myself through most of it. However, anytime I needed help personal customer service was right there to help. NOT COMMON WITH OTHER SOFTWARE IN THIS SPACE. Cons APS focuses on clean functionality, which I appreciate. The UI is basic and could be improved, but it does everything I need which is what I really care about. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Law Clerk Used the software for: 3-5 years ### "Software is OK" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 29, 2019 Pros It is helpful to keep track of hours via their online interface. Cons That sometimes i get punched out while trying to get punched in. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HN Heather N. HR Generalist Used the software for: Less than 1 year ### "Great but needs some updating" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 18, 2019 We are generally impressed but it's seems like a newer software that needs to do some updating and more frequent updating at that. Pros Benefit management and carrier connection. Ease of use for employees and administrators. Accuracy of timekeeping and payroll. Leave of Absence event tracking. Cons Performance Reviews. The templates are just too difficult to load as we use forms specific to each position. Editing of individual questions is not possible so we are not using this feature. Customization is lacking in benefit set-up. We are not able to create custom messages during open enrollment, add specific attachments, or select PCP for our HMO plans which is pretty standard. Notifications for Non-Banking Days. They pop up every time you go back to the dashboard. There should be a button to click I don't want to see this message anymore. Customer Service is great and responsive but sometimes you get different answers from different reps. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Office Mgr Used the software for: Less than 1 year ### "Love it so far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 15, 2020 Being able to combine payroll AND HR online is amazing. I love the reporting options I have and that I can still run payroll in house but have APS handle the taxes so they are done correctly. Pros I love the reporting options! There are so many great reporting options as well as the option to put together your own! I also like that you don't have to sign up for each module if you don't need it. If you are using the payroll module but don't want/need the HR or attendance module than you don't have to sign up for those. I also like that you have your own (small) dedicated support team instead of just calling in or doing an online chat with a random person. We have only been using APS for a short time but so far I love it much more than our previous providers which included Quickbooks and Sage. Cons You do several training calls and those can be a bit hard to schedule depending on scheduling conflicts on both sides but that would be expected anywhere..... There really isn't anything I can say I don't really like so far? Maybe the price? It is a tiny bit pricey... Especially for smaller companies.... The only other thing I would like to see would be a quicker processing time for direct deposit. Our previous payroll company was able to process same day which comes in very handy for us (especially during holidays) since we run payroll the following day after the end of our pay period. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Sandy R. Financial Manager Used the software for: Less than 1 year ### "Switching to APS Was a Smart Move" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2019 I am beyond satisfied with our move to APS. The overall payroll processing system is easier to use than our previous system and has significantly more functionality by enabling employees to enter their hours directly via website or app and then enabling managers to approve automatically. The transition took about two months and throughout the experience, APS made it their priority to communicate clearly and effectively with me. Customer service is clearly a top value, and I am pleased with my assigned team's quick and consistent availability either via email or phone. Our service, functionality, efficiency, comprehension, and overall satisfaction have increased dramatically with APS, while our monthly payments have decreased. That makes us one very happy customer! Pros I appreciate the ease of use and logical flow of the payroll process. The system is intuitive and not at all intimidating to administrators, managers, or employees using eSelfService. Cons We have had some trouble with the eSign feature, where hourly employees are required to verify their payroll hour submissions and everyone must verify leave times. This does not always work consistently for us. Thankfully, as the administrator, I am able to override an unsigned time card. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Deborah P. HR Used the software for: 3-5 years ### "Nice to have all of my data in one place." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2019 I really enjoy having one program that does almost everything I need. Being a department of one for 3 small companies with about 120 total employees, I need something that helps to keep my organized and on task. APS helps me do that. Pros I liked that I had Payroll, benefits, reviews etc. all in one place and accessible to multiple people for ease of completion and reduced time and paperwork. Cons I am in the state of WA and there are somethings that are fairly new that We are having to have work arounds because APS does not provide that service as of yet. Also the set up and style of performance management tools are a bit outdated. we have made a work around for that as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 1-3 years ### "Usability of APS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2023 Pros The support staff is always available, and the user interface made APS one of the better HRIS systems I have used. Cons There are some options of personalization that APS could not offer. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dave L. owner Used the software for: 3-5 years ### "Very helper Support Team Members, Fast, Friendly Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 18, 2019 Substantially lower payroll fees vs my full service accounting firm. Pros Turn around time is within 1 business day for any questions you might have. Fast resolution to any issues that you might have. Very helper support team Members, providing fast, friendly Service. The website interface that they developed is very easy to use and each monthly payroll takes about 10 clicks to complete. Its a matter of clicking through a 5 or so tabs confirming various employee data and payroll hours inputs. Before the transition to APS, I did compare the features, pricing of a few other online payroll firms. I am very satisfied and glad that I selected APS to be my payroll provider. Cons None that I can think of, especially at this low price point while providing top notch professional accounting service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Amy R. Director of Human Resources Used the software for: 3-5 years ### "Payroll & HRIS User " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 18, 2021 Event tracking, HRIS, and eself serve are great Pros User friendly software and customer service is responsive Cons Sometimes the system is slow & freezes up Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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