# APS Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is APS Payroll the right Payroll solution for you? Explore 600 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/99369/Payroll-Solution/reviews --- APS Payroll 4.6 (600) [View alternatives](https://www.capterra.com/p/99369/Payroll-Solution/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 9th, 2026 # Reviews of APS Payroll Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews Joseph M Senior EngineerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “By greatly reducing the time and effort needed to perform payroll procedures, the automated capabilities have given me more time to concentrate on other crucial facets of my business.“ May 17, 2023 WK Wilson K Electrical engineerElectrical/Electronic Manufacturing, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Pricing Structure: Some users have mentioned that the pricing structure of APS Payroll can be complex or less transparent, particularly for businesses with specific requirements or unique payroll setups.“ June 10, 2023 WK Wilson K Electrical engineerElectrical/Electronic Manufacturing, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “APS Payroll focuses on automating payroll calculations, reducing manual errors, and improving efficiency.“ June 10, 2023 CC Chandan C Associate DirectorHuman Resources, 10,001+ employeesUsed the software for: 6-12 months. “Multi factor authentication sometimes gets failed“ July 4, 2024 WK Wilson K Electrical engineerElectrical/Electronic Manufacturing, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Functionality and Features: APS Payroll typically offers a wide range of functionalities to manage payroll tasks efficiently.“ June 10, 2023 SB Shelly B HR ManagerMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: 1-2 years. “Have been using the product for a year and our benefits administration is still not fully usable because APS cannot set up what we need for some of our products (which are not uncommon). “ October 29, 2021 Joseph M Senior EngineerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “Without a question, APS Payroll has saved us time and effort, allowing us to concentrate on other important facets of our business.“ May 17, 2023 JB Jenny B RegistrarEducation Management, 51 - 200 employeesUsed the software for: 6-12 months. “The only glitch I've found is that the only spot to enter an employee comment is before you click "clock out" or "clock in," so an extra clock in/out is necessary to add a comment, and then the admin has to clean up that time entry.“ November 24, 2020 ## Showing most helpful reviews Showing 1-25 of 600 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael P. Market Center Administrator Used the software for: 2+ years ### "Great communication, always willing to help" November 20, 2017 5.0 it made payroll easy and stream lined the process Pros easy to use. quick service. If you need anything at all you can reach out to the people and get help and get the problems resolved Review Source Response from APS Payroll December 15, 2017 We appreciate your positive review, Michael! We're glad to hear you have been able to streamline your payroll process. Thank you for being a valued customer and we hope you continue to have a great experience with APS! HN Heather N. HR Generalist Hospital & Health Care Used the software for: 6-12 months ### "Great but needs some updating" November 16, 2019 4.0 We are generally impressed but it's seems like a newer software that needs to do some updating and more frequent updating at that. Pros Benefit management and carrier connection. Ease of use for employees and administrators. Accuracy of timekeeping and payroll. Leave of Absence event tracking. Cons Performance Reviews. The templates are just too difficult to load as we use forms specific to each position. Editing of individual questions is not possible so we are not using this feature. Customization is lacking in benefit set-up. We are not able to create custom messages during open enrollment, add specific attachments, or select PCP for our HMO plans which is pretty standard. Notifications for Non-Banking Days. They pop up every time you go back to the dashboard. There should be a button to click I don't want to see this message anymore. Customer Service is great and responsive but sometimes you get different answers from different reps. Alternatives considered [Iptor ERP](https://www.capterra.com/p/83332/ERP-for-Distribution/) Reason for choosing APS Payroll A more user-friendly experience and more responsive customer service team. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) February 2019 Review Source Response from APS Payroll November 19, 2019 We appreciate you taking the time to review the APS system. We see that you are experiencing issues with the performance and reliability of our system. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. If you have any other comments or questions, please do not hesitate to call, message, or email your account manager. Thank you for being an APS customer! Gianna G. Law Clerk Law Practice Used the software for: 2+ years ### "Software is OK" August 28, 2019 3.0 Pros It is helpful to keep track of hours via their online interface. Cons That sometimes i get punched out while trying to get punched in. Review Source Response from APS Payroll September 3, 2019 Thank you so much for your honest and enlightening review. We're glad to hear you're happy with the intuitive design of our platform. We really appreciate your feedback, so we would like you to know that we have passed your feedback on to our development team, as it is our goal to provide excellent service. RC Robin C. Office Mgr Farming Used the software for: Less than 6 months ### "Love it so far" January 14, 2020 5.0 Being able to combine payroll AND HR online is amazing. I love the reporting options I have and that I can still run payroll in house but have APS handle the taxes so they are done correctly. Pros I love the reporting options! There are so many great reporting options as well as the option to put together your own! I also like that you don't have to sign up for each module if you don't need it. If you are using the payroll module but don't want/need the HR or attendance module than you don't have to sign up for those. I also like that you have your own (small) dedicated support team instead of just calling in or doing an online chat with a random person. We have only been using APS for a short time but so far I love it much more than our previous providers which included Quickbooks and Sage. Cons You do several training calls and those can be a bit hard to schedule depending on scheduling conflicts on both sides but that would be expected anywhere..... There really isn't anything I can say I don't really like so far? Maybe the price? It is a tiny bit pricey... Especially for smaller companies.... The only other thing I would like to see would be a quicker processing time for direct deposit. Our previous payroll company was able to process same day which comes in very handy for us (especially during holidays) since we run payroll the following day after the end of our pay period. Reason for choosing APS Payroll We needed a payroll program not just a payroll provider as we were not trying to outsource completely. We wanted to continue running payroll in house but have someone else handle the tax portion. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Quickbooks was unable to handle our payroll taxes and also the payroll reporting options were horrible. Review Source Response from APS Payroll February 6, 2020 Your positive review is very much appreciated, Robin! We're glad to hear you're happy with the reporting options and your dedicated support team. Thank you for being a valued customer and we hope you continue to have a great experience with APS! SR Sandy R. Financial Manager Religious Institutions Used the software for: 6-12 months ### "Switching to APS Was a Smart Move" November 24, 2019 5.0 I am beyond satisfied with our move to APS. The overall payroll processing system is easier to use than our previous system and has significantly more functionality by enabling employees to enter their hours directly via website or app and then enabling managers to approve automatically. The transition took about two months and throughout the experience, APS made it their priority to communicate clearly and effectively with me. Customer service is clearly a top value, and I am pleased with my assigned team's quick and consistent availability either via email or phone. Our service, functionality, efficiency, comprehension, and overall satisfaction have increased dramatically with APS, while our monthly payments have decreased. That makes us one very happy customer! Pros I appreciate the ease of use and logical flow of the payroll process. The system is intuitive and not at all intimidating to administrators, managers, or employees using eSelfService. Cons We have had some trouble with the eSign feature, where hourly employees are required to verify their payroll hour submissions and everyone must verify leave times. This does not always work consistently for us. Thankfully, as the administrator, I am able to override an unsigned time card. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing APS Payroll We chose APS because they are a smaller, customer-service driven company with non-profit/religious organization experience that provides us with a terrific easy-to-use product with more functionality at an excellent price. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We wanted greater product functionality without adding significant cost, and had a desire to be a more valued customer. Review Source Response from APS Payroll November 27, 2019 We're happy to hear that the intuitive design of our platform was easily accessible to everyone in your company, Sandy! We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! DP Deborah P. HR Wholesale Used the software for: 2+ years ### "Nice to have all of my data in one place." November 14, 2019 4.0 I really enjoy having one program that does almost everything I need. Being a department of one for 3 small companies with about 120 total employees, I need something that helps to keep my organized and on task. APS helps me do that. Pros I liked that I had Payroll, benefits, reviews etc. all in one place and accessible to multiple people for ease of completion and reduced time and paperwork. Cons I am in the state of WA and there are somethings that are fairly new that We are having to have work arounds because APS does not provide that service as of yet. Also the set up and style of performance management tools are a bit outdated. we have made a work around for that as well. Switched from [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) Initially it was because of cost, but as I started to review different programs I realized I could get a lot more functionality out of something for about the same or a little less cost. When I added in the time savings for me and our mangers, the savings were even more. Review Source Response from APS Payroll November 15, 2019 We appreciate your positive review, Deborah! We're glad to hear our unified platform has made it easy for you to manage all of your locations. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! MB Matt B. Owner Human Resources Used the software for: 1-2 years ### "Usability of APS" November 17, 2023 5.0 Pros The support staff is always available, and the user interface made APS one of the better HRIS systems I have used. Cons There are some options of personalization that APS could not offer. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[PayDay! SaaS](https://www.capterra.com/p/149990/PayDay-SaaS/) Reason for choosing APS Payroll Price vs services offered was a better comparison. Review Source Response from APS Payroll December 19, 2024 Thank you for sharing your experience with APS, Matt! We're thrilled to hear that you find our support staff responsive and that our user interface stands out as one of the better HRIS systems you've used. We appreciate your feedback regarding personalization options. Our team is always looking for ways to improve and add features that enhance user experience, and your input is invaluable in helping us prioritize updates. It's great to know that our pricing and services compared favorably during your evaluation. We're committed to providing solutions that deliver value while meeting your needs. Should you have any suggestions or specific personalization features you'd like to see, please don’t hesitate to reach out—we’d love to hear more! Thank you again for choosing APS and for being a valued customer! DL Dave L. owner Warehousing Used the software for: 2+ years ### "Very helper Support Team Members, Fast, Friendly Service" November 15, 2019 5.0 Substantially lower payroll fees vs my full service accounting firm. Pros Turn around time is within 1 business day for any questions you might have. Fast resolution to any issues that you might have. Very helper support team Members, providing fast, friendly Service. The website interface that they developed is very easy to use and each monthly payroll takes about 10 clicks to complete. Its a matter of clicking through a 5 or so tabs confirming various employee data and payroll hours inputs. Before the transition to APS, I did compare the features, pricing of a few other online payroll firms. I am very satisfied and glad that I selected APS to be my payroll provider. Cons None that I can think of, especially at this low price point while providing top notch professional accounting service. Alternatives considered [APS Payroll](https://www.capterra.com/p/99369/Payroll-Solution/) Reason for choosing APS Payroll Price, features, ease of user, and an awesome support team. Review Source Response from APS Payroll November 19, 2019 We appreciate your positive review, Dave! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! AR Amy R. Director of Human Resources Human Resources Used the software for: 2+ years ### "Payroll & HRIS User " August 12, 2021 4.0 Event tracking, HRIS, and eself serve are great Pros User friendly software and customer service is responsive Cons Sometimes the system is slow & freezes up Reason for choosing APS Payroll We had positive experience with APS years prior. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Did not like ADP - did not have full HRIS, reporting was not user friendly Review Source Response from APS Payroll August 20, 2021 Hi Amy, We're happy to hear that you've had a great experience with APS! Thank you for the feedback regarding slow load times - we will pass that along to our development team. Thanks again for being an APS customer! RT Ronald T. CEO Education Management Used the software for: 2+ years ### "We Used Paychex and ADP and Then We Found APS" April 22, 2021 5.0 APS is responsive and has experts on hand if the Help Desk can't solve the issue Pros It is easy for the CEO to learn and use. I can go into the database at any time and find the data I need without help Cons The appraisal forms are cumbersome and cannot be edited. We gave up after a year. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing APS Payroll We wanted time and attendance integrated into payroll. Bamboo had an attractive interface but not a complete solution in itself (in 2013) Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) ADP is not intuitive and we made regular errors in payroll Review Source Response from APS Payroll April 28, 2021 Ronald, thank you so much for taking the time to review us! We are happy to hear our streamlined solution has helped keep all of your payroll and HR data in one place. We have passed along your feedback about the appraisal forms. We look forward to working with you for years to come. Michele D. Human Resources Administrative Assistant Building Materials Used the software for: 1-2 years ### "APS meets all of our payroll needs. Great customer service and support." November 13, 2018 5.0 Pros I've been working with APS for almost two years and being my very first experience with a payroll software I found it very easy to learn. The way this software is built and organized makes it very easy to use it. This is particularly true when you are in need to create a report. In this case you can choose one of the several ready-to-use reports from the "Report Manager" option, or you can build your own customized report that best meets your needs. Additionally, to save time and efforts the report you created can be shared among several users in different departments. Another thing I liked about APS is the excellent customer service I received in all of the inquires and issues I encountered during my job. Cons What I liked least about this software is the fact that when you enter or modify any type of information there is no "safety net", meaning the system does not ask you to confirm your changes before leaving the tab you are in. By adding this extra step you will be "forced" to double check your entries and this can be very helpful in avoiding mistakes especially on sensitive information like bank account numbers, pay rates, or addresses. Another feature that could be implemented is to allow users to download raw data or .csv file directly from the "Analytics" tiles. Right now you can only display, look, and print the information but you cannot download the data in on Excel format. From an Human Resources standpoint it would very helpful to be able to download data such as Employee Turnover, New Hires by department, and Employee Count by month. Review Source Response from APS Payroll November 16, 2018 Thank you so much for your honest and enlightening review, Michele. We really appreciate your feedback. We would love the opportunity to speak with you one on one and discuss your concerns. If you could please contact April Remedies, Success Manager, at aremedies@apspayroll.com or 318-213-3263, she would be happy to talk further. DR Debbie R. HR Manager Oil & Energy Used the software for: 2+ years ### "APS-A good option" June 1, 2021 5.0 The APS team does a good job with checking on what the customer needs. They’ve regularly checked in With me and inquired about my satisfaction with the product and I’ve suggested something. A few times in an update I’ve noticed that they’ve included something that I (and others) requested. The customer support is wonderful. Pros This is the first time I’ve used a third party for payroll and have loved using APS. I think it offers a lot in terms of the ease in using it, reporting, data collection. The attendance tracking system is so helpful. The support team is wonderful and most of my questions are answered immediately unless Research needs to be done on the issue. Cons I think there are some reports that should be standard and they aren’t. It’s not a big deal because it’s pretty easy to set up a new report. However there have been times when I need certain information immediately and its not included In a standard report but It seems like it should be a standard report. Reason for choosing APS Payroll NA-APS was set up when I started with the company. Review Source Response from APS Payroll June 14, 2021 Debbie, Thank you so much for taking the time to leave us a review. We're happy to hear that you're having a great experience with our software and support. Thank you for being an APS customer. AO Amy O. Office Manager Wholesale Used the software for: 1-2 years ### "Efficient, Functional & Easy!!" June 2, 2021 5.0 It has been amazing! From sales to implementation to service, I always get helpful and quick responses. Processing payroll is quick and efficient! And APS Hire is a great tool for finding and hiring employees. My managers love it! Pros I love how user friendly this software is! It was a fairly seamless transition from previous provider and has been easy to use and a breath of fresh air. Processing payroll is a breeze and I am so happy we made the change. Cons Only what I have not learned or trained to use! Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Price and Service Review Source Response from APS Payroll June 14, 2021 Amy, Thank you so much for taking the time to leave us a review. We're happy to hear that you're having a wonderful user experience with our intuitive software and your responsive support team. Thank you for being an APS customer. VR Verified Reviewer Executive Assistant Oil & Energy Used the software for: 2+ years ### "APS is definitely worth it!" June 7, 2022 5.0 The whole process goes very smoothly. If we have something we want to change, the change gets made fairly quickly. If we need to speak to a rep they are a phone call or email away. Pros At first I was hesitant to switch to APS but I realized early on that it was very worth it! Cons We had a few changes we had to make to our particular module, but it only took a little while to be available. Review Source Response from APS Payroll June 17, 2022 Thank you for taking the time to write this great review! We are happy to hear that the switch to APS was smooth and that your dedicated support team is there when you need them. Thank you for being a valued APS customer! ER Elizabeth R. HR Admin Financial Services Used the software for: 2+ years ### "Intuitive & easy to use with great customer care " June 2, 2021 4.0 Very happy with it and appreciate the customer service - shout out to \[SENSITIVE CONTENT HIDDEN\]! Pros The reporting features and the payroll audit summary are so helpful and convenient when pulling metrics or finding important information in a snap. Cons Being that it's a smaller platform, it does not integrate with other software platforms where data pull is needed from our payroll HRIS. Review Source Response from APS Payroll June 14, 2021 Elizabeth, Thank you so much for taking the time to leave us a review. We're happy to hear that our software has made your job easier and that your support has been helpful. We noticed you mentioned a lack of integration with other systems. We do offer integrations with hundreds of other systems. Our customer success team would be happy to discuss options with you to ensure you're getting the most out of your investment. Feel free to reach out to April Remedies for assistance - aremedies@apspayroll.com. Thank you for being an APS customer. CH Crystal H. Controller Real Estate Used the software for: 2+ years ### "Excellent software for a small business" June 1, 2021 5.0 I'm extremely pleased with this software. I would highly recommend to any company. Pros I like the ease of the software and the quick response from the support team when I have a question. Cons At this point, I have yet to encounter anything about this software that I'm not happy with. Review Source Response from APS Payroll June 14, 2021 Crystal, Thank you so much for taking the time to leave us a review. We're happy to hear that you are extremely pleased with our software and the quick response from your support team. Thank you for being an APS customer. LK Laurie K. Human Resources Construction Used the software for: 6-12 months ### "APS Captures All the Necessary HR Functions in One Easy-to-Use Package" April 24, 2019 5.0 We cut our costs in half and doubled our functionality. The implementation team spent more time on training than all of our previous payroll vendors combined. Answers to questions are a click away from within the system or a quick phone call to a dedicated team member. I highly recommend this product to companies of all sizes or to companies with multiple divisions to manage. Pros What's not to like? From implementation to use, the team at APS managed our conversion smoothly. Their dedicated tax team is always one step ahead of me and does regular audits to make sure we are compliant in all areas. I work with a specific payroll team so I know when I call or send in a support request through the online system, I will always be talking to the same people who know my account. Everything is contained within one module so you don't have to wonder if the information you enter in one part of the program is going to sync properly with other areas. Real-time updates keep all my reporting accurate. Cons We have had some occasional minor issues with our field techs being able to enter information to their timecards through the mobile app which is actually just a mobile friendly version of the online system. A true app is being released soon and I expect it will eliminate any small issues we've had in the past. Review Source Response from APS Payroll May 10, 2019 We appreciate your positive review, Laurie! We're glad to hear you're happy with the user-friendly design of our platform and our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! RR Robert R. CFO Non-Profit Organization Management Used the software for: 2+ years ### "An Absolute Pleasure to Work With APS" May 28, 2020 5.0 Simplify time keeping on three sites, make payroll process more user friendly and eliminate printing paper reports, integrate with QuickBooks software, and streamline on-boarding and information collection. Pros The setup was easy, their team did most of the work. I really like having a team of people assigned to my account that I have came to know and rely on, so I deal with the same people all the time. Help is an email or phone call away and my team are very responsive. Customer service is awesome! Cons Not much to dislike. In fact, what I do not like is that my own HR people haven’t utilized the on-boarding and HR functions or the software as of yet. The mobile services are not perfect and take some time to get functioning. Reason for choosing APS Payroll User interface was very friendly, support team is awesome, mobile time keeping is a little difficult but a huge step forward for us. Review Source Response from APS Payroll June 5, 2020 Robert, thank you so much for your feedback. It's awesome hearing implementation was a smooth process and you are enjoying your dedicated account team. We recently made some updates to our mobile app that you might find helpful, but we have also passed along your feedback to our developers. Thank you for being a valued customer! JB Jenny B. Registrar Education Management Used the software for: 6-12 months ### "Time saver!" November 24, 2020 5.0 This has greatly helped supervisors monitor for overtime. It's the first system we've used to digitally process time off requests, and after using a paper system for year, this has been a welcome change. Highly recommend. Pros This has been a great tool for managing employee time, benefits and leave in our organization. The self-serve portal is great for allowing employees to clock in/out from anywhere on campus (it is geofenced). It allows both employees and supervisors to easily monitor time so overtime is not so frequent. We also used it for benefit enrollment which streamlined the entire process for everyone! Cons The only glitch I've found is that the only spot to enter an employee comment is before you click "clock out" or "clock in," so an extra clock in/out is necessary to add a comment, and then the admin has to clean up that time entry. (Comments are necessary if a punch is missed: for example, if an employee forgot to clock in from lunch, they would have to enter the comment "missed clock in after lunch 12:15" before they clock out. Review Source Response from APS Payroll November 30, 2020 Thank you so much for your wonderful review, Jenny! We are happy to hear that the APS platform has made it easier for you to manage employee time, benefits, and leave. We will pass along your constructive feedback regarding comments for time entries. Thank you for taking the time to review us and for being a valued APS customer! NR Norma R. Assistant Manager Real Estate Used the software for: 1-2 years ### "APS Payroll" October 23, 2023 5.0 Over all my experience with APS Payroll has bee a good one. I find it easy to use. Pros What I like most about APS Payroll is that you have the ability to clock in from the application as well as desk top Cons I really do not have any conns regarding APS Payroll at this time Review Source Response from APS Payroll December 19, 2024 Thank you for your kind review, Norma! We're thrilled to hear that you're enjoying the flexibility of clocking in through both the application and desktop. It's great to know that you've had a positive experience and find APS Payroll easy to use. Your feedback motivates us to continue providing a seamless and user-friendly platform. If you ever have suggestions or need assistance, don’t hesitate to reach out. We're here to ensure your experience remains exceptional. Thank you for choosing APS Payroll! VR Verified Reviewer Controller Used the software for: 2+ years ### "Simple and cost effective payroll solution" November 20, 2017 4.0 Quick, effcient payroll processing with the flexibility to write paychecks on the fly, if necessary. Pros This is easy to use product with great customer support. It is perfect for our small company. I love the fact that since it is all web-based, I can process my payroll from anywhere that I have an internet connection. Cons Would like to be able to download an individual employee's attendance record in a calendar format for a good visual representation of attendance. Review Source Response from APS Payroll December 15, 2017 We appreciate your positive review! We're glad to hear you have been able to remotely process your payroll. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! KC Kathy C. HR Specialist Hospital & Health Care Used the software for: 1-2 years ### "Excellent Customer Support" May 16, 2019 5.0 Pros I think their customer service is top notch. I love the fact that I can always pick up the phone and get someone immediately or send an email with a request and get a response back within one business day. This kind of service is rare these days. I really like that applicants automatically move from APS Recruiting to APS Onboarding and then to Employee payroll account. I am very glad that we streamlined this process with APS. Cons I wish we could view multiple screens at the same time. Currently, if I want to view multiple reports at the same time, I have to back out and re-enter the info again. This part is not very user friendly. It requires too much going back and forth from one report to another. Another thing that I do not like is that the system logs you out if there is no activity for so many minutes. I wish the user can set the time when this should happen. I feel like I am constantly getting logged out and have to log back in. Review Source Response from APS Payroll June 24, 2019 We appreciate your positive review, Kathy! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! CB Chelsey B. Account Management Environmental Services Used the software for: 6-12 months ### "More features" June 5, 2023 5.0 Pros I like that it has a whole section for covid, and how that can be effective. They also help with taxes so thats nice, its all automatic. A lot of the same features you see elsewhere. Cons You can log in on your phone but personally I feel like it caters to android phone more than my iphone. Review Source Response from APS Payroll December 19, 2024 Thank you for sharing your feedback, Chelsey! We're glad to hear that you found our COVID resources helpful and appreciate the convenience of automated tax features. It's great to know that these functionalities meet your needs. We also value your input on mobile accessibility. While our goal is to provide a seamless experience across all devices, we’ll certainly pass along your feedback about iPhone compatibility to our development team for review. Ensuring a consistent and user-friendly experience for all users is a priority for us. If you have any additional suggestions or specific challenges you’ve encountered, please don’t hesitate to reach out. We’re here to help and continually improve! Thank you for being a part of the APS community. Zettie R. PR Manager Building Materials Used the software for: 2+ years ### "APS eliminates the company's PR tax liability & has wonderful one on one customer service." November 27, 2017 5.0 Pros APS has unlimited resources and reports and the customer service if great. It has safety nets during the payroll process that makes mistakes virtually impossible. Cons Occasionally the system slows down on the processing speed. The speed is generally back up and going within a couple of hours. Review Source Response from APS Payroll December 15, 2017 We appreciate your positive review, Zettie! We're glad to hear you have been able to eliminate your tax liability with us and have enjoyed the customer service. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! VR Verified Reviewer Human Resources Manager Cosmetics Used the software for: 2+ years ### "APS" November 14, 2018 4.0 I use APS for almost everything HR. It is simple and efficient, and if ever you need assistance, help is there right away. Pros Love love love this software. It is user friendly and easy to learn Cons Actually I like everything about the software, and what I am using it for Review Source Similar Products Featured ## Related categories [Payroll](https://www.capterra.com/payroll-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.