--- title: "APS Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is APS Payroll the right Payroll solution for you? Explore 600 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/99369/Payroll-Solution/reviews/" page_type: "reviews" language: "en" --- APS Payroll 4.6 (600) [View alternatives](https://www.capterra.com/p/99369/Payroll-Solution/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 10th, 2026 # Reviews of APS Payroll Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews Joseph M Senior EngineerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “By greatly reducing the time and effort needed to perform payroll procedures, the automated capabilities have given me more time to concentrate on other crucial facets of my business.“ May 17, 2023 WK Wilson K Electrical engineerElectrical/Electronic Manufacturing, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Pricing Structure: Some users have mentioned that the pricing structure of APS Payroll can be complex or less transparent, particularly for businesses with specific requirements or unique payroll setups.“ June 10, 2023 WK Wilson K Electrical engineerElectrical/Electronic Manufacturing, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “APS Payroll focuses on automating payroll calculations, reducing manual errors, and improving efficiency.“ June 10, 2023 CC Chandan C Associate DirectorHuman Resources, 10,001+ employeesUsed the software for: 6-12 months. “Multi factor authentication sometimes gets failed“ July 4, 2024 WK Wilson K Electrical engineerElectrical/Electronic Manufacturing, 1,001 - 5,000 employeesUsed the software for: 6-12 months. “Functionality and Features: APS Payroll typically offers a wide range of functionalities to manage payroll tasks efficiently.“ June 10, 2023 SB Shelly B HR ManagerMechanical or Industrial Engineering, 51 - 200 employeesUsed the software for: 1-2 years. “Have been using the product for a year and our benefits administration is still not fully usable because APS cannot set up what we need for some of our products (which are not uncommon). “ October 29, 2021 Joseph M Senior EngineerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “Without a question, APS Payroll has saved us time and effort, allowing us to concentrate on other important facets of our business.“ May 17, 2023 JB Jenny B RegistrarEducation Management, 51 - 200 employeesUsed the software for: 6-12 months. “The only glitch I've found is that the only spot to enter an employee comment is before you click "clock out" or "clock in," so an extra clock in/out is necessary to add a comment, and then the admin has to clean up that time entry.“ November 24, 2020 ## Showing most helpful reviews Showing 1-25 of 600 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joseph M. Senior Engineer Computer Software Used the software for: 2+ years ### "Agrxis Review on APS Payroll" May 17, 2023 5.0 I've found APS Payroll, a comprehensive payroll administration solution, to be a great tool for streamlining and automating our payroll procedures overall. Our payroll activities have been greatly simplified by the software's many features and functionalities. I really value how straightforward it is to navigate and manage employee information, deductions, and tax filings because to the user-friendly and intuitive design. Our employees are paid appropriately and on time thanks to the excellent calculation accuracy and prompt payroll processing. Additionally, the customer service has always been accommodating and supportive anytime I've had questions or needed help. Without a question, APS Payroll has saved us time and effort, allowing us to concentrate on other important facets of our business. Pros I am ecstatic about APS Payroll and all that it has to offer. It has grown to be a priceless tool for managing my payroll and human resources procedures. The element of APS Payroll that I appreciate the most is its extensive and user-friendly interface. It gives me a consolidated platform from which to manage all facet of payroll administration, from hiring new employees to ensuring tax compliance and reporting. With only a few clicks, I can handle payroll, calculate taxes, and generate reports with the software's intuitive interface. By greatly reducing the time and effort needed to perform payroll procedures, the automated capabilities have given me more time to concentrate on other crucial facets of my business. Furthermore, APS Payroll offers great customer service. I can always count on their competent and helpful support staff for aid whenever I have a question or need it. I can now manage payroll in a way that is effective, accurate, and hassle-free thanks to APS Payroll. I wholeheartedly endorse APS Payroll to any company searching for a dependable and all-inclusive payroll solution. Cons Thus far, my experience with APS Payroll has been very positive and I have not encountered any issues or concerns. Review Source Response from APS Payroll May 18, 2023 Joseph, thank you for taking the time to write this great review! We are so happy that you are enjoying the platform and that your dedicated support team has been great. We look forward to working with you in the future. Thank you for being a valued APS customer! KK Karlye K. Operator Events Services Used the software for: Less than 6 months ### "Great Software from Great People! Exceptional Customer Service & Usability" March 29, 2022 5.0 A BREATHE OF FRESH AIR. Really good, honest people from sales through support. I had a few unique things I needed and they got me accurate answers and worked with me. The software is very proven and reliable which is their reputation and what got me interested in making the switch. Pros The implementation was flawless. The sales team (unlike others we looked at) took extra effort to NOT over promise what they couldn't deliver. I felt like they were really there to help me. I never felt pressured for a decision. Onboarding was straight-forward and I self-guided myself through most of it. However, anytime I needed help personal customer service was right there to help. NOT COMMON WITH OTHER SOFTWARE IN THIS SPACE. Cons APS focuses on clean functionality, which I appreciate. The UI is basic and could be improved, but it does everything I need which is what I really care about. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing APS Payroll They built their product the right way in my opinion and the people I dealt with seem more honest and fair compared to 'tell you what you want to hear' demos I've seen from others. Review Source Response from APS Payroll April 6, 2022 Thank you Karlye for a great review! We are so glad you have had a great experience with implementation and the sales team. Thank you for being a valued APS customer and we look forward to working with you in the future. Gianna G. Law Clerk Law Practice Used the software for: 2+ years ### "Software is OK" August 28, 2019 3.0 Pros It is helpful to keep track of hours via their online interface. Cons That sometimes i get punched out while trying to get punched in. Review Source Response from APS Payroll September 3, 2019 Thank you so much for your honest and enlightening review. We're glad to hear you're happy with the intuitive design of our platform. We really appreciate your feedback, so we would like you to know that we have passed your feedback on to our development team, as it is our goal to provide excellent service. HN Heather N. HR Generalist Hospital & Health Care Used the software for: 6-12 months ### "Great but needs some updating" November 16, 2019 4.0 We are generally impressed but it's seems like a newer software that needs to do some updating and more frequent updating at that. Pros Benefit management and carrier connection. Ease of use for employees and administrators. Accuracy of timekeeping and payroll. Leave of Absence event tracking. Cons Performance Reviews. The templates are just too difficult to load as we use forms specific to each position. Editing of individual questions is not possible so we are not using this feature. Customization is lacking in benefit set-up. We are not able to create custom messages during open enrollment, add specific attachments, or select PCP for our HMO plans which is pretty standard. Notifications for Non-Banking Days. They pop up every time you go back to the dashboard. There should be a button to click I don't want to see this message anymore. Customer Service is great and responsive but sometimes you get different answers from different reps. Alternatives considered [Iptor ERP](https://www.capterra.com/p/83332/ERP-for-Distribution/) Reason for choosing APS Payroll A more user-friendly experience and more responsive customer service team. Switched from [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) February 2019 Review Source Response from APS Payroll November 19, 2019 We appreciate you taking the time to review the APS system. We see that you are experiencing issues with the performance and reliability of our system. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. If you have any other comments or questions, please do not hesitate to call, message, or email your account manager. Thank you for being an APS customer! RC Robin C. Office Mgr Farming Used the software for: Less than 6 months ### "Love it so far" January 14, 2020 5.0 Being able to combine payroll AND HR online is amazing. I love the reporting options I have and that I can still run payroll in house but have APS handle the taxes so they are done correctly. Pros I love the reporting options! There are so many great reporting options as well as the option to put together your own! I also like that you don't have to sign up for each module if you don't need it. If you are using the payroll module but don't want/need the HR or attendance module than you don't have to sign up for those. I also like that you have your own (small) dedicated support team instead of just calling in or doing an online chat with a random person. We have only been using APS for a short time but so far I love it much more than our previous providers which included Quickbooks and Sage. Cons You do several training calls and those can be a bit hard to schedule depending on scheduling conflicts on both sides but that would be expected anywhere..... There really isn't anything I can say I don't really like so far? Maybe the price? It is a tiny bit pricey... Especially for smaller companies.... The only other thing I would like to see would be a quicker processing time for direct deposit. Our previous payroll company was able to process same day which comes in very handy for us (especially during holidays) since we run payroll the following day after the end of our pay period. Reason for choosing APS Payroll We needed a payroll program not just a payroll provider as we were not trying to outsource completely. We wanted to continue running payroll in house but have someone else handle the tax portion. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Quickbooks was unable to handle our payroll taxes and also the payroll reporting options were horrible. Review Source Response from APS Payroll February 6, 2020 Your positive review is very much appreciated, Robin! We're glad to hear you're happy with the reporting options and your dedicated support team. Thank you for being a valued customer and we hope you continue to have a great experience with APS! SR Sandy R. Financial Manager Religious Institutions Used the software for: 6-12 months ### "Switching to APS Was a Smart Move" November 24, 2019 5.0 I am beyond satisfied with our move to APS. The overall payroll processing system is easier to use than our previous system and has significantly more functionality by enabling employees to enter their hours directly via website or app and then enabling managers to approve automatically. The transition took about two months and throughout the experience, APS made it their priority to communicate clearly and effectively with me. Customer service is clearly a top value, and I am pleased with my assigned team's quick and consistent availability either via email or phone. Our service, functionality, efficiency, comprehension, and overall satisfaction have increased dramatically with APS, while our monthly payments have decreased. That makes us one very happy customer! Pros I appreciate the ease of use and logical flow of the payroll process. The system is intuitive and not at all intimidating to administrators, managers, or employees using eSelfService. Cons We have had some trouble with the eSign feature, where hourly employees are required to verify their payroll hour submissions and everyone must verify leave times. This does not always work consistently for us. Thankfully, as the administrator, I am able to override an unsigned time card. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing APS Payroll We chose APS because they are a smaller, customer-service driven company with non-profit/religious organization experience that provides us with a terrific easy-to-use product with more functionality at an excellent price. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We wanted greater product functionality without adding significant cost, and had a desire to be a more valued customer. Review Source Response from APS Payroll November 27, 2019 We're happy to hear that the intuitive design of our platform was easily accessible to everyone in your company, Sandy! We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! DP Deborah P. HR Wholesale Used the software for: 2+ years ### "Nice to have all of my data in one place." November 14, 2019 4.0 I really enjoy having one program that does almost everything I need. Being a department of one for 3 small companies with about 120 total employees, I need something that helps to keep my organized and on task. APS helps me do that. Pros I liked that I had Payroll, benefits, reviews etc. all in one place and accessible to multiple people for ease of completion and reduced time and paperwork. Cons I am in the state of WA and there are somethings that are fairly new that We are having to have work arounds because APS does not provide that service as of yet. Also the set up and style of performance management tools are a bit outdated. we have made a work around for that as well. Switched from [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) Initially it was because of cost, but as I started to review different programs I realized I could get a lot more functionality out of something for about the same or a little less cost. When I added in the time savings for me and our mangers, the savings were even more. Review Source Response from APS Payroll November 15, 2019 We appreciate your positive review, Deborah! We're glad to hear our unified platform has made it easy for you to manage all of your locations. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! MB Matt B. Owner Human Resources Used the software for: 1-2 years ### "Usability of APS" November 17, 2023 5.0 Pros The support staff is always available, and the user interface made APS one of the better HRIS systems I have used. Cons There are some options of personalization that APS could not offer. Alternatives considered [Paychex](https://www.capterra.com/p/119841/Paychex-Flex/)[PayDay! SaaS](https://www.capterra.com/p/149990/PayDay-SaaS/) Reason for choosing APS Payroll Price vs services offered was a better comparison. Review Source Response from APS Payroll December 19, 2024 Thank you for sharing your experience with APS, Matt! We're thrilled to hear that you find our support staff responsive and that our user interface stands out as one of the better HRIS systems you've used. We appreciate your feedback regarding personalization options. Our team is always looking for ways to improve and add features that enhance user experience, and your input is invaluable in helping us prioritize updates. It's great to know that our pricing and services compared favorably during your evaluation. We're committed to providing solutions that deliver value while meeting your needs. Should you have any suggestions or specific personalization features you'd like to see, please don’t hesitate to reach out—we’d love to hear more! Thank you again for choosing APS and for being a valued customer! DL Dave L. owner Warehousing Used the software for: 2+ years ### "Very helper Support Team Members, Fast, Friendly Service" November 15, 2019 5.0 Substantially lower payroll fees vs my full service accounting firm. Pros Turn around time is within 1 business day for any questions you might have. Fast resolution to any issues that you might have. Very helper support team Members, providing fast, friendly Service. The website interface that they developed is very easy to use and each monthly payroll takes about 10 clicks to complete. Its a matter of clicking through a 5 or so tabs confirming various employee data and payroll hours inputs. Before the transition to APS, I did compare the features, pricing of a few other online payroll firms. I am very satisfied and glad that I selected APS to be my payroll provider. Cons None that I can think of, especially at this low price point while providing top notch professional accounting service. Alternatives considered [APS Payroll](https://www.capterra.com/p/99369/Payroll-Solution/) Reason for choosing APS Payroll Price, features, ease of user, and an awesome support team. Review Source Response from APS Payroll November 19, 2019 We appreciate your positive review, Dave! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! AR Amy R. Director of Human Resources Human Resources Used the software for: 2+ years ### "Payroll & HRIS User " August 12, 2021 4.0 Event tracking, HRIS, and eself serve are great Pros User friendly software and customer service is responsive Cons Sometimes the system is slow & freezes up Reason for choosing APS Payroll We had positive experience with APS years prior. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Did not like ADP - did not have full HRIS, reporting was not user friendly Review Source Response from APS Payroll August 20, 2021 Hi Amy, We're happy to hear that you've had a great experience with APS! Thank you for the feedback regarding slow load times - we will pass that along to our development team. Thanks again for being an APS customer! RS Robin S. HR Generalist Non-Profit Organization Management Used the software for: 6-12 months ### "APS Payroll is a Solution for Your Company" November 25, 2019 5.0 It has been great, APS is moving in the right direction and we are learning new things all the time and new ways to utilize the software. Pros The ease of use and ability to run things from time and attendance to recruitment and onboarding all integrating into the Payroll side of it. Cons The implementation and pulling of software from our old database into this one, ensuring that it all matched up correcting. Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing APS Payroll Best price for best product. Switched from [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) We wanted a cloud based system that could easily interactive with other softwear, APS luckily interacts with many softwear already to make payroll and human resources work great together. Review Source Response from APS Payroll November 27, 2019 Thank you so much for the positive review, Robin! We're glad to hear our unified platform has made processing payroll a breeze. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! CH Christopher H. HR Director Machinery Used the software for: 6-12 months ### "APS saved me lots of time." August 13, 2021 5.0 It has bee great compared to our old platform Paylocity Pros Being a one person HR department, APS makes everything I need accessible. It is simple, intuitive, and easy to use. I particularly like the applicant tracking system, which also automates the onboarding process. APS Hire Cons Sometimes the custom reporting has some glitches, but our dedicated client service team rectifies the issue pretty fast. Alternatives considered [Arcoro](https://www.capterra.com/p/82529/arcoro/)[Rippling](https://www.capterra.com/p/172127/Rippling/)[WebHR](https://www.capterra.com/p/118042/WebHR/)[isolved](https://www.capterra.com/p/164417/iSolved/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing APS Payroll Software design and cost Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) Cost and old platform over complicated. Review Source Response from APS Payroll August 19, 2021 Thank you for your wonderful review, Christopher. We're glad to hear that our system has saved you valuable time in your day and is easy to use. We also love to hear that your dedicated customer support team is there to help you when you need it. Thank you for being a valued APS customer. VR Verified Reviewer Director Administration Airlines/Aviation Used the software for: 2+ years ### "APS more than a payroll solution." May 25, 2021 5.0 I have worked with APS for almost 10 years. Their level of customer service and willingness to listen and find solutions to unique opportunities puts them above their competitors. Pros The addition of APSHire has made recruiting and onboarding more efficient and easier for applicants. Having the ability to allow them to complete paperwork from any computer has reduced the days to hire. Cons My only comment might be with more robust reporting options. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Review Source Response from APS Payroll May 28, 2021 Thank you so much for taking the time to leave us a review. We are happy to hear that APS Hire has been so helpful for your recruiting and onboarding process. We've passed along your feedback to our development team about the reporting as well. P.S. If you would like to receive your full gift card amount for leaving us a review, please email us at reviews@apsmarketing.com with an email you'd like the gift card sent to. Thanks for choosing APS! MD Matthew D. CEO & President Accounting Used the software for: 2+ years ### "Truly Amazing Payroll & HR Software Partner" May 19, 2019 5.0 I started up a PEO/ASO/HRO company in Hawaii in 2009 and grew it to the 2nd largest in the HR/Payroll firm in the state. I sold this company to the largest competitor in 2016 when we were running $200 million of payroll and managed over 10,000 employees in multiple states. I can honestly say that I wish I discovered APS Payroll Software when I started my HR company, as this software truly blows away our PEO/HR/Payroll system we used. When I sold my HR/Payroll company, I was looking at finding a new payroll software that could also handle all of our HR administration. I attended a Sage Intacct (accounting software) conference and met APS in the Exhibit Hall with numerous vendors. The final selling point is APS directly integrates into Sage Intacct. Finally, we have one login in which we can access all of our internal companies and external clients we process payroll for. There are so many bell and whistles available and it is very easy to learn and use. I highly recommend APS to everyone looking for an affordable payroll software, with an even more impressive and responsive team. Pros APS is very thorough with all of its various solutions: payroll, human resources, benefits administration, document storage, Time & Attendance, PTO, APS Hire (recruiting/job boards), Applicant Tracking, Online On-Boarding, Asset Management, etc, etc. Cons I cannot think of anything that I do not like about APS. Their technical team is very flexible with custom solutions, APS Customer Service team is responsive (even with our 5-6 hour time difference between Louisiana and Hawaii). We have a dedicated "Partner Support" team member over at APS, as well as a "Training Support Partner". Review Source Response from APS Payroll June 20, 2019 We appreciate your positive review, Matthew! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! BS Brenda S. VP Human Resources Financial Services Used the software for: 1-2 years ### "So happy with APS!" April 25, 2019 5.0 We are thrilled with APS and the service we receive. We can't get over how often we ask for something and how responsive they are to our needs. We have seen enhancements be made that we didn't even ask for just because it made sense and they were able to do it! Pros The system allows all of our processes to be integrated and it is so user friendly. It has saved us so much time because we don't have to re-key the same items over and over again in different systems. Our staff love all the added features they now get. Cons We really need a company-wide calendar view of approved PTO requests and I wish that the performance appraisal module had more features. On the rare occasion we have had to correct an error, APS corrects things quickly but we cannot always see what happens in the background and we sometimes struggle to understand the correction and how different GL accounts are affected, etc. Also, Report Writer and Report Builder are not completely compatible so sometimes it is difficult to pull everything we need in one report - I probably just need more training and practice. Review Source Response from APS Payroll May 10, 2019 We appreciate your positive review, Brenda! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. We would love the opportunity to speak with you and discuss additional training of the system. If you could please contact April Remedies, Success Manager, at aremedies@apspayroll.com or 318-213-3263, she would be happy to talk further if you would like additional training for your team. Thank you for being a valued customer and we hope you continue to have a great experience with APS! SL Sheila L. Office Manager Law Practice Used the software for: 2+ years ### "Flexible & Robust System" April 22, 2021 5.0 My overall experience with APS is extremely helpful. I could not do my job with the flexibility of the APS Pros The feature, ease of use, and flexibility that it gives me to pull important information. Cons It was getting hold of support in a timely matter but this improving. Reason for choosing APS Payroll The price point and ease of use. Review Source Response from APS Payroll April 28, 2021 Sheila, thank you so much for taking the time to review us. We are happy to hear that our platform has been so user-friendly. We have passed along your feedback about response times and will make sure it is a priority! Thank you for being a valued APS customer! TM Tammy M. Operations & Administrative Manager Computer Software Used the software for: 2+ years ### "APS Payroll Review" February 25, 2019 4.0 With APS Payroll, we now have dependable current & historical information. The many reporting options have saved us time and headache since we no longer have to access several documents to create things like the annual 401(k) census. We can maintain that information right in APS Payroll. Pros We're a tech company with less than 100 employees in the US and have been with APS Payroll for about three years. APS gave us the opportunity to offer our employees access to online employee information. The employees can pull pay vouchers, update most of their own personal information, request PTO online and other functions that were manual for them before APS. Cons On the administrative side, setting up a new employee can be cumbersome. There are a lot of steps that are necessary to create the proper internal document flow. Some things like PTO accruals are not set up as a default for a new employee. Should the accrual step be missed during onboarding, the employee may not accrue PTO as they should. Review Source Response from APS Payroll March 5, 2019 Thank you for your positive review, Tammy! We're glad to hear you're happy with the intuitive design of our platform that allows for easy document and information access for your employees. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! Sara T. Payroll Administrator Restaurants Used the software for: 2+ years ### "Longtime happy APS customer " November 20, 2017 5.0 Extremely easy to use and great interface! I would definitely recommend this product! Pros The customer service at APS is unmatched! We have been extremely happy with the product as well as the service we have received since day one. From APS' sales team to implementation, to the tax department, to our account managers--we have been pleased with the ease of being customers! Cons There are not a lot of shortcomings with this product! I wish I could say the same regarding other companies we have used. The one thing I do with the product could do would be transferring employees between our companies on the APS platform. Review Source Response from APS Payroll December 15, 2017 We appreciate your positive review, Sara! We're glad to hear you have enjoyed our customer service. Thank you for being a valued customer and we hope you continue to have a great experience with APS! AP Andrew P. CEO Banking Used the software for: 2+ years ### "APS " May 25, 2021 5.0 APS has been very good for our company. They are the right price for our size and treat us like we are their number one customer. Pros The most impactful feature of the APS payroll system is that it it a web based system. I have worked on others that were not but APS system is. It is easy to learn and my employees and management do not ever have any issues. Cons The look of the the software seems dated but it does the job. Reason for choosing APS Payroll This system was in place when I arrived but I have used other products that pale in comparison. Review Source Response from APS Payroll May 28, 2021 Andrew, thank you so much for taking the time to leave us a raving review. We are happy to hear our web-based interface has been so helpful. We've passed along your feedback about the aesthetic of the platform as well. Thank you for being a valued APS client. SG Susan G. Office Administration Wholesale Used the software for: 1-2 years ### "Easy to Use Software" May 23, 2022 5.0 Pros I like that this software is easy to use and if you need help you just click a button and type what you need. Cons The lack of timeliness to get the local tax jurisdictions up and running for a new employee if the jurisdiction is new. Review Source Response from APS Payroll May 25, 2022 Susan, thank you for taking the time to write us a review! We are so glad to hear that you are pleased with our software, and it is easy to navigate. We are sorry that the tax jurisdictions are slower to get updated, and I will pass along your feedback. We look forward to working with you in the future. Thank you for being a valued APS customer. VR Verified Reviewer Office Manager Information Services Used the software for: 2+ years ### "Easy to Use" November 9, 2018 5.0 Pros We use to manage our payroll in house which took a significant amount of time, even with a small number of employees. Switching to APS helped save time and allowed for a easier and more efficient way of tracking payroll. There are tons of different reports you can run and everything is very user friendly. If there is ever a question on anything our customer service agent is quick to respond and help. It's been great having all our employee information in one place! Cons A few instances of frustration where some of our benefits have not calculated correctly. I'm not sure if there was lack of communication upon setup or what happened. Anytime we have ran into this APS saw that a solution was made. Review Source Response from APS Payroll November 16, 2018 Thank you for your review. We're glad to hear you're happy with the intuitive design of our platform and our top-rated support team is providing the timely and responsive attention you deserve. We would love the opportunity to speak with you one on one and discuss your concerns about calculating benefits. If you could please contact April Remedies, Success Manager, at aremedies@apspayroll.com or 318-213-3263, she would be happy to talk further. SM Summer M. Team Member Relations & Compliance Manager Restaurants Used the software for: 1-2 years ### "APS Payroll" August 12, 2021 4.0 The support team is top notch. They are very responsive and treat us like we are a priority. Pros Easy to use. Great for small businesses. Cons Still requires a lot of manual processing. Review Source Response from APS Payroll August 20, 2021 Hi Summer, Thank you for taking the time to review APS! We're glad to hear you're happy with our customer support team. Please feel free to reach out to our Success Team for additional assistance on manual processes - they would be happy to help find a way to streamline those processes. Thank you for being an APS customer! CK Christine K. Controller Hospitality Used the software for: 2+ years ### "Exceeds Expectations" June 22, 2020 5.0 Working with APS is easy compared to other companies. It is easy to reach your account representatives when you need them, which is not always the case with some companies. Throughout the sales process, implementation, and now the daily grind of bi-weekly payroll, APS has felt more like a colleague rather than an outside company. Pros The reporting feature is by far the best feature for our office. We have several people that are part of the payroll process and each of us has our own reporting needs. The ability to build custom reports for our specific needs has been a major shift from our previous provider. Cons I have used this software for multiple years and I have no complaints. Every issue that I have encountered has been addressed, either specifically for our account, or as an overall update to the system. Review Source Response from APS Payroll August 18, 2020 Christine, thank you so much for the raving review. We are thrilled to hear that our reporting features have made things so efficient for you, and your dedicated account team has been so responsive. We look forward to working with you for many years to come. SP Sheila P. Executive Assistant-HR Cosmetics Used the software for: 1-2 years ### "APS for Mid Size Companies" May 25, 2021 5.0 I'm very happy with the software and love the customer support. Pros Easy to use, for both HR administrators and managers; employees also find it easy to manage. Cons Would like to be able to customize reports better, so that they are easier to read and follow. Review Source Response from APS Payroll May 28, 2021 Sheila, Thank you so much for taking the time out of your day to leave us this review. We are happy to hear the platform has been user-friendly from both an administrative and employee perspective. We have passed along your feedback about the reporting features. Thank you for being a 5-star client! VR Verified Reviewer Human Resources Manager Cosmetics Used the software for: 2+ years ### "APS" November 14, 2018 4.0 I use APS for almost everything HR. It is simple and efficient, and if ever you need assistance, help is there right away. Pros Love love love this software. It is user friendly and easy to learn Cons Actually I like everything about the software, and what I am using it for Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.