# Page 10 | APS Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is APS Payroll the right Payroll solution for you? Explore 600 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/99369/Payroll-Solution/reviews --- APS Payroll 4.6 (600) [View alternatives](https://www.capterra.com/p/99369/Payroll-Solution/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 10 - Reviews of APS Payroll ## Showing most helpful reviews Showing 226-250 of 600 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MP Michelle P. HR Manager Mental Health Care Used the software for: 6-12 months ### "Great Customer Service!" November 16, 2018 5.0 It can be more time consuming than I had expected because you have to set up a lot of the system yourself. I'm used to larger software companies that do a huge intake process and create all that in the background. With that being said, it does help you ramp up on training! Having to learn the ins and outs of how things work in the background definitely gets you used to systems functions. It's also going to be good that if I need to change somethings as we grow I can do it myself instead of having to wait on someone to assist me. Pros It is easy to use and maneuver around in Cons Having to do a lot of the set up yourself Review Source Response from APS Payroll December 3, 2018 We appreciate your positive review, Michelle! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! CD Charles D. HR/Payroll Manager Mental Health Care Used the software for: 2+ years ### "Easy use " November 14, 2019 4.0 Pros This product is great and it provides all the functions we need to operate our payroll at a high level. The product has easy to use functions and the support you get when you have question are second to none. The people are very professional and help to solve all problems with ease. Cons At this time i have none very satisfied with this product. Review Source Response from APS Payroll November 15, 2019 We appreciate your positive review, Charles! We're glad to hear our unified platform has reduced your errors and our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! MK Mary K. Human Resources Wholesale Used the software for: 2+ years ### "APS Marque's Food/Blend Mark" October 11, 2016 5.0 I love the way APS is available by telephone or email to answer any of my questions or for any assistance I require. APS is constantly keeping up with the latest rules, regulations and laws to incorporate into the system to easily allow our company to be in compliance. Pros Ease of use, compliance changes and availability Cons System sometimes does not allow employee clock in or out on occasion. Review Source Response from APS Payroll October 11, 2016 We appreciate your positive feedback Mary! We love putting our customers first and providing the best support possible! MJ Melissa J. HR Coordinator Used the software for: 1-2 years ### "APS is a wonderful tool to be able to use everyday" November 27, 2017 5.0 Pros The costumer service is great and individualized. The smooth payroll process has helped our institution tremendously by allowing us to become more efficient. Cons Our institution is very unique as we have student and professional staff who utilize the time and attendance feature. We struggle with some customization limitations within this module. Review Source Response from APS Payroll December 15, 2017 We appreciate your positive review, Melissa! We're glad to hear your institution has become more efficient by using our services. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! Jeniffer S. Human Resources Manager Internet Used the software for: Less than 6 months ### "Excellent product for small businesses" November 9, 2018 4.0 Overall we have been extremely pleased with our migration to APS. The implementation was very smooth, training resources are abundant, and the support team is top notch. Pros Very easy to use, great employee self-service features, and AMAZING customer support. Cons There are some minor product features that we'd like to see, but nothing critical. Review Source Response from APS Payroll November 16, 2018 We appreciate your positive review, Jeniffer! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! DS Darrell S. Administrator Health, Wellness and Fitness Used the software for: 2+ years ### "Lots of functionality and service for NOT a lot of money" November 30, 2017 5.0 It saved me time doing payroll and it doesn't cost an arm and a leg. Pros While working on implementation, I was amazed at all the options and possible ways I could setup our account. Completely scalable to meet any company needs regardless of size. Reporting options are extremely comprehensive but if they don't have what you need, you can use Report Builder and make your own report. Employees love it because they can obtain their own credentials to gain access to their private payroll information. From there, they can update address, W2, etc, or just see their paystubs. APS also tracks in/out times for non-exempt employees. Review Source Response from APS Payroll December 15, 2017 We appreciate your positive review, Darrell! We're glad to hear you have been satisfied with the account set up and functionality of reporting. Thank you for being a valued customer and we hope you continue to have a great experience with APS! RH Rachael H. Operations Director Used the software for: 2+ years ### "Staff is friendly." November 20, 2017 4.0 Pros Staff is very friendly and always available to assist. Easy to use. Tracks both our paid time off and paid sick time. We are a smaller company (less than 50 employees) and it fits our needs. Cons The only con is that it is hard at first to run reports. Review Source Response from APS Payroll December 15, 2017 We appreciate your positive review, Rachael! We're glad to hear you have been able to easily track PTO and sick time. Thank you for being a valued customer and we hope you continue to have a great experience with APS! SS Steven S. Human Resources Individual & Family Services Used the software for: 6-12 months ### "Very organized" May 17, 2019 5.0 Payroll takes minutes now where it used to take hours. Very thankful for the efficiency APS brings to my role. Pros It absolutely organizes all of the aspects of HR. Once you figure out where everything is and when and why you need to get into these areas, it is very convenient. Cons It's not always the most intuitive. You definitely have to spend some time in there figuring everything out. Review Source Response from APS Payroll June 20, 2019 We appreciate your positive review, Steven! We're glad to hear our unified platform has made processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS! MR Malinda R. payroll Law Practice Used the software for: 1-2 years ### "Payroll, AP" May 9, 2019 4.0 takes out the guess work Pros very easy to use, customer service is above and beyond Cons new hires pulling into payroll batch before their start day Review Source Response from APS Payroll May 10, 2019 We appreciate your positive review, Malinda! We're glad to hear you're happy with the intuitive design of our platform and our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! LB Laura B. Director of Agency Operations Insurance Used the software for: 2+ years ### "APS Payroll Makes Small Business Payroll Easy!" May 9, 2019 5.0 Pros This software is super easy to use, but the service is truly what makes them top notch. Any time I have a question I can call, speak to a live person, and get an answer super quickly. Everything about working with them has been a joy, from onboarding through tax season! Cons I really don't have any complaints about my usage. Review Source Response from APS Payroll May 10, 2019 We appreciate your positive review, Laura! We're glad to hear our unified platform has made processing payroll a breeze and our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! FS Felisha S. Accountant Information Technology and Services Used the software for: 6-12 months ### "Great system- very USER friendly" November 14, 2019 5.0 N/A Pros Very easy to learn and use. User Friendly Cons You cannot process manual checks same day. They have to be ran/ pushed through with payroll. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing APS Payroll APS offered more so we decided this system would be best. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Issues with proper tax filings. Review Source Response from APS Payroll November 15, 2019 We appreciate your positive review, Felisha! We're glad to hear you're happy with the intuitive design of our platform and our system has reduced your errors. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! DP Dana P. Controller Warehousing Used the software for: 2+ years ### "APS" May 17, 2019 4.0 We have realized I significant cost savings with this product. Pros Cost effective solution for a small to midsize company. Customer service is usually quickly available to answer questions. Cons Report writer is not that easy to use. Review Source CJ Cheyenne J. Secretary Food & Beverages Used the software for: 2+ years ### "Great customer service " December 5, 2019 5.0 Pros The system is easy to use. when I have problems, I call and they walk me step-by-step. Cons I don’t have any dislikes, I really appreciate the friendly customer service Alternatives considered [QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/) Review Source Response from APS Payroll December 10, 2019 Thank you so much for the positive review, Cheyenne! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! AM Amy M. Senior Accountant Chemicals Used the software for: 1-2 years ### "Great Customer Service" November 22, 2019 5.0 Pros The software is easy to use and navigate. Cons When adding a pay item or deduction, you have to reach out to customer support. Review Source Response from APS Payroll November 27, 2019 Thank you for the positive review, Amy! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! LC Lisa C. Payroll & Benefits Coordinator Philanthropy Used the software for: 1-2 years ### "Made the move to APS - Great Customer Service" November 9, 2018 4.0 The move to APS was smooth. The customer support walked us through every step of the transition. Pros APS is easy to navigate. Employees have access to their own information -- PTO, timesheets, paystubs, W2s. The customer service is outstanding. Each account has a service team that can be reached by phone or email. They respond quickly and resolve any issues. Cons The benefit portal of APS still needs further developing. It is a bit tedious to make an update to an employee's benefit election/deduction. But APS is always improving and is open to customer's suggestions. Review Source KM Kathryn M. Manager Construction Used the software for: 1-2 years ### "Switched to APS" May 19, 2019 5.0 I used to only use our accounting software to calculate payroll insurance. Sometimes the payment was incorrect resulting in over or underpayments. Now I don't have to worry since APS payroll does that for me. Also, I don't have to "cut" payroll checks. We use the bank card and everything is handled electronically so I don't have to hand deliver payroll checks anymore. This allows me to be absent on payroll day if I need to go out of town Pros the software is so simple to use, even with just the basic knowledge of payroll and book keeping Cons the link to upload to our accounting software is not user friendly Review Source Response from APS Payroll June 20, 2019 We appreciate your positive review Kathryn! We're glad to hear you're happy with the intuitive design of our platform and our system has reduced your errors. Thank you for being a valued customer and we hope you continue to have a great experience with APS! VC Valerie C. Bookkeeper Restaurants Used the software for: 2+ years ### "APS review" April 26, 2019 5.0 Very professional to work with. Most of the interaction with the Customer Service reps results in very quick, positive outcome. Pros All facets of the products are pretty easy to maneuver through. Cons Some of the drop down menus can be confusing Review Source Response from APS Payroll May 10, 2019 We appreciate your positive review, Valerie! We're glad to hear you're happy with the intuitive design of our platform and our top-rated support team is providing the timely and responsive attention you deserve. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. Thank you for being a valued customer and we hope you continue to have a great experience with APS! Justin B. CEO Automotive Used the software for: 2+ years ### "Great Service" November 10, 2018 5.0 I need a payroll that solution that works without me spending time tinkering with it, and APS’s customer support team can deliver. Pros Very easy to use and the customer service is amazing. Cons Like all payroll services it does not run on mobile well. Review Source Response from APS Payroll November 16, 2018 We appreciate your positive review, Justin! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. Thank you for being a valued customer and we hope you continue to have a great experience with APS! JR Jodi R. Director of Resource Development Non-Profit Organization Management Used the software for: 6-12 months ### "Highly recommend APS! " November 9, 2018 5.0 Our employees have taken more ownership in managing their time and updating information. It has taken us from a manual process to being much more efficient. Pros I really like the layout and functionality of APS. We received thorough training and can click the "chat now" button any time we run into a question. Our employees love how easy the e-self serve site is to look at their available time and to request time off. Cons It has taken a bit to learn the reporting features, but the process has not been frustrating just a learning curve. Review Source Response from APS Payroll November 13, 2018 We appreciate your positive review, Jodi! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! EG Emily G. Sr. Accountant Marketing and Advertising Used the software for: 1-2 years ### "Takes the worry away!" November 9, 2018 5.0 I love using APS! It takes the worry off my shoulders of processing payroll. It's user-friendly, intuitive, and helps to smooth the payroll process. There are a lot of different features and a lot of reports that you can run. It's a great system, and I highly recommend it! Pros APS is a great system for doing payroll and running employee-related reports. I like the ease of the system - it's very user-friendly! It also takes very little time to actually run payroll, compared to other systems I've used in the past. Cons The reporting could be a little better, but the customer service is always helpful to try and customize reports for us, if we need them to. Review Source Response from APS Payroll November 20, 2018 We appreciate your positive review, Emily! We're glad to hear you're happy with the intuitive design of our platform and our top-rated support team is providing the timely and responsive attention you deserve. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! DF Daniel F. Director of Finance and Operations Used the software for: 2+ years ### "APS has an excellent product with all of the features we need. Customer service is beyond awesome!" November 29, 2017 5.0 The single biggest benefit was efficiency in our time-keeping and payroll administration processes. Better reporting has enabled us to make better decisions. Pros Everything we need is in one package. I think the reporting capabilities are excellent (especially the report builder). All of the standard functions (employee additions, maintenance, documentation...) are reasonably straightforward to use. Cons Some of the advanced features can take a little time to learn. Love the report builder, but took a bit to get the hang of it. Review Source Response from APS Payroll December 15, 2017 We appreciate your positive review, Daniel! We're glad to hear you have enjoyed your customer support and have your reporting has been simplified. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! TF Tia F. Payroll Coordinator Security and Investigations Used the software for: 1-2 years ### "APS Payroll System" May 17, 2019 4.0 Pros The product is so very easy to use and the customer service team is so easy to work with. Cons Need better help solutions and reference other than videos Review Source Response from APS Payroll June 24, 2019 We appreciate your positive review, Tia! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! TH Tori H. Administrator Construction Used the software for: 2+ years ### "APS meets all of our needs!" October 12, 2016 4.0 APS meets all of our needs as a small business with fluctuating payroll needs. We can access the system anywhere with an internet connection. Changes and updates can easily be made and reviewed. They ensure our tax documents are filed in a timely manner. Communication lines are always open. Our account representative is always friendly and ready to help with any questions that we have. We've had a great experience over the last 6+ years that we've been using APS payroll! Pros Ease of use and ability to make changes quickly. Cons Some reports aren't available and are hard to figure out how to create. I can set scheduled hours to keep employees from working beyond shift schedule. Review Source Response from APS Payroll October 12, 2016 We appreciate your positive feedback Tori! We are thankful for your continued relationship with APS over the past 6 years. We love putting our customers first and providing the best support possible! Chris R. Board Member Transportation/Trucking/Railroad Used the software for: 1-2 years ### "best payroll service that i've used" February 25, 2019 5.0 Payroll is a breeze now Pros Customer service is off the charts good. Cons there is nothing to gripe about with this software or their team Review Source Response from APS Payroll March 5, 2019 Thank you for your positive review, Chris! We're glad to hear our unified platform has made processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS! TG Tiffany G. Makeup artist Arts and Crafts Used the software for: 2+ years ### "Checkstub forever" September 24, 2019 5.0 Customer service is very friendly and always willing to help with any questions and concerns Pros What i love most is that you can literally find whatever Checkstub you're looking for. You can chalk how many hours you worked, what you gross and youll never lose it. Cons Its a pretty simple app to use. You can't find too many apps like that around anymore. I have nothing bad to say Review Source Response from APS Payroll September 26, 2019 We appreciate your positive review, Tiffany! We're glad to hear our unified platform has made processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS! Similar Products Featured