# Page 11 | APS Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is APS Payroll the right Payroll solution for you? Explore 600 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/99369/Payroll-Solution/reviews --- APS Payroll 4.6 (600) [View alternatives](https://www.capterra.com/p/99369/Payroll-Solution/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 11 - Reviews of APS Payroll ## Showing most helpful reviews Showing 251-275 of 600 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HA Hanzal A. Bookkeeper/PayRoll Admin Medical Practice Used the software for: 1-2 years ### "Very positive, impressive, and relaxing experience using APS." November 13, 2018 5.0 Besides that one missing function, APS has been perfect otherwise. We look forward to continue using APS. Pros APS is a great application for all things payroll related, as well as maintaining certain HR functions. This application has helped us streamline several processes and cut down on mistakes. It is priced very competitively as well. Cons The application lacks a gross check calculator. This function has been needed on almost a daily basis, and the alternative is to "guestimate" what the gross amount should be to get the desired net check. Review Source RK Robert K. Office Mgr Civil Engineering Used the software for: 2+ years ### "APS is the best" April 23, 2019 5.0 APS is easy to use and it is priced very competitively. I'd pay for their service out of my own pocket if need be. Their staff is very accommodating and quick to respond. Pros Great value and no product is more user friendly. The customer service is exceptional! Cons There really isn't anything that stands out as objectionable. Review Source Response from APS Payroll May 10, 2019 We appreciate your positive review Robert! We're glad to hear you're happy with the intuitive design of our platform and our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! LM Lucia M. Staff Accountant Logistics and Supply Chain Used the software for: 6-12 months ### "APS" April 23, 2019 5.0 Pros APS is very easy to use, it's perfect for our growing company. Every department is able to utilize it's many functionalities based on their current needs Cons Would appreciate more help materials available online Review Source Response from APS Payroll May 10, 2019 We appreciate your positive review Lucia! We're glad to hear you're happy with the intuitive design of our platform. We would like you to know that we have passed your feedback on to our customer success team as it is our goal to provide excellent service. Thank you for being a valued customer and we hope you continue to have a great experience with APS! LD Lori D. HR Dir Hospitality Used the software for: 2+ years ### "User-friendly software" October 11, 2016 4.0 Positive transition to APS. User-friendly, web-based system. Customer service terrific -- responsive and listens. Snags with the benefits module and carrier connect but they worked through it to resolve. Pleased with their services. Pros user friendly, logical, customer service great Cons carrier connect challenges Review Source Response from APS Payroll October 24, 2016 We appreciate your positive review Lori! Thank you for being a valued customer and we hope you continue to have a great experience with APS! BW Beverly W. Financial Accountant Wholesale Used the software for: 2+ years ### "APS Review" October 21, 2016 4.0 APS has helped by offering timely reports & reviews that would otherwise be very time consuming to create. The tax department can handle all states & municipalities with little company input. The staff is quick to respond to requests & questions. Cons Some reports are difficult to find if they exist. Review Source Response from APS Payroll October 25, 2016 We appreciate your positive review Beverly! We are so thankful for your continued relationship with APS. So happy we have helped add value to your company! SS Saima S. Accounts & Admin Officer Cosmetics Used the software for: I used a free trial ### "good for HR" August 23, 2022 4.0 Pros helpful for HR process, easy to use, easy to make payroll, helpful for employees Cons some additional features should be added for different summaries of employees Review Source Response from APS Payroll August 30, 2022 Thank you for taking the time to review us, Saima! We are glad that our system has helped you make payroll and HR easier and helped your employees. We appreciate your feedback and will pass along the information. Thank you for being a valued APS customer! MP Manish P. Chef and owner Restaurants Used the software for: 2+ years ### "Chef and owner" May 27, 2020 5.0 Aps has all the solutions I need. Pros Employee records feature is the most impactful. It is very easy to use. Cons I feel the mobile capabilities are restrictive when payroll needs to be submitted on the go. Reason for choosing APS Payroll It was recommended by my CPA Review Source Response from APS Payroll June 5, 2020 Manish, thank you for taking the time out of your day to review us. We are happy to hear that employee records have been easier to manage. Our development team recently updated the ESS Mobile App for employees, and is working to update it for managers as well. We have passed along your feedback to them. We look forward to working with you in the years to come. MW Marsha W. Accountant Transportation/Trucking/Railroad Used the software for: 6-12 months ### "APS Payroll Solutions has been a great company to partner with for payroll. Very easy to use." November 30, 2017 4.0 Better tax reporting, more comprehensive reports and benefit tracking. Pros The reporting aspect of the program is wonderful. Lots of canned reports and an easy setup for custom reports. The tax reconciliation is a breeze. Worker's comp tracking is also a feature we like because we did not have that with our last payroll provider. Cons Font size for the screen has to be set at a small size to fully show how the screen is supposed to look. Review Source Response from APS Payroll December 15, 2017 We appreciate your positive review, Marsha! We're glad to hear that tax reporting and worker's compensation tracking has been made easy for you. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! TR Tony R. President Consumer Services Used the software for: 6-12 months ### "Great Service " April 24, 2019 5.0 Great! Pros The support on this software is great. Changing can be a pain, but they make it as easy as possible. Cons The Set up portion.. Just plan on dedicating some time. Review Source Response from APS Payroll May 10, 2019 We appreciate your positive review, Tony! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. We would like you to know that we have passed your feedback on to our implementation team as it is our goal to provide excellent service. Thank you for being a valued customer and we hope you continue to have a great experience with APS! RW Ryan W. Business Manager Construction Used the software for: 1-2 years ### "Quality Product with World Class Customer Support" November 20, 2017 5.0 Easy payroll management, electronic pay-stubs, HR resources, hiring and on-boarding site, payroll tax filing. Pros Easy and intuitive. Most everything is easily accessible and doesn't take long to figure out and if you do need help they offer such great support you'd think it was an internal department of your company. Cons It can be cumbersome to use if you are not at the same machine each time. You are required to verify and register each device (even browser) used. Review Source Response from APS Payroll December 15, 2017 We appreciate your positive review, Ryan! We're glad to hear you have been pleased with your customer support team. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! BH Bryan H. Branch Manager Construction Used the software for: 2+ years ### "Manager review " November 9, 2018 5.0 Pros Editing time cards can help with employees that struggle to do so Cons Time off calender needs improvement. Is can be a pain Review Source Response from APS Payroll November 20, 2018 We appreciate your positive review, Bryan! We're glad to hear you're happy with the intuitive design of our platform. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. Thank you for being a valued customer! VR Verified Reviewer Customer Service Manager Consumer Goods Used the software for: Less than 6 months ### "Easy to use, and great customer support if you're stuck on something." July 25, 2018 4.0 Pros Honestly, the best part of this software is how easy it is to use and the convenience of having ONE contact if you have questions! Cons The reporting tool can be a bit complicated, but again, with the great customer support, it is a minor con. Review Source Response from APS Payroll July 26, 2018 We appreciate your positive review! We're glad to hear you're happy with the intuitive design of our platform. Thank you for being a valued customer and we hope you continue to have a great experience with APS! Thanks, APS Team BS Bent S. Owner Medical Practice Used the software for: 2+ years ### "APS Works Great for Us!" November 16, 2018 5.0 Pros The user functionality of this software product is what I like the best. Not only are we able to work with multiple pay codes, but also multiple departments. Cons I haven't found anything that I would consider a con with this product. Any concerns we may have had are always addressed quickly and resolved with professionalism and kindness. Review Source SB Stephen B. Human Resource Used the software for: 1-2 years ### "Great customer service and good features. Easy to use. " November 20, 2017 4.0 Pros Great service, software is easy to use. The reports are great and easily made custom to your needs. Cons It is missing a few features on the scheduling side. Also you cannot enter a pay raise to take affect on a certain date, but have to wait until after payroll to submit. Review Source Response from APS Payroll December 15, 2017 We appreciate your positive review, Stephen! We're glad to hear you have been able to customize the reports to fit your needs. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! JP Josh P. Controller Marketing and Advertising Used the software for: 2+ years ### "Great Customer Service with User Friendly Software" November 20, 2018 5.0 Pros Software is user friendly and easy to use. Customer service is top notch and quick to respond with any assistance. The software has allowed us to automate importing payroll transactions into GL. Cons Additional automation between the HR module and employee records. Setting deduction start dates from the HR module would be a huge help! Review Source YS Yue S. Controller Insurance Used the software for: 1-2 years ### "Payroll" August 17, 2018 4.0 Overall is a good company. Pros Customer Service is good and timely. They are better on Emails than phone call. Cons System is less flexible and errors are not easily to be detected. Wish phone call service, such as hours will be more available for us. Review Source Response from APS Payroll August 20, 2018 We appreciate your positive review Yue! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! Thanks, APS Team BC Brandy C. VP of Operations Gambling & Casinos Used the software for: 1-2 years ### "Excellent Customer service." May 10, 2019 5.0 Pros Excellent Customer service and ease of use. Cons Nothing. I love it. Great overall product for money. Review Source Response from APS Payroll June 24, 2019 We appreciate your positive review, Brandy! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! DM Devin M. owner Security and Investigations Used the software for: 2+ years ### "review opinion" May 25, 2021 5.0 very good, like the service Pros easy to use, can login & see all the pertinant information Cons none, It does everything I need it to do. Reason for choosing APS Payroll Better than ADS Review Source Response from APS Payroll May 28, 2021 Devin, thank you so much for taking the time to review us. We are happy to hear the system has been so functional for you. We look forward to working with you for years to come. VR Verified Reviewer HR Payroll Specialist Insurance Used the software for: Less than 6 months ### "APS " November 9, 2018 5.0 I have used APS for the last 4 months and have a great experience with this software. Very user friendly. Pros The tutorials are easy to follow and the customer service is always very helpful! Cons No issues with APS. I would recommend to any agency. Review Source Response from APS Payroll November 12, 2018 We appreciate your positive review! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! MW Mary W. Office Manager Consumer Services Used the software for: 1-2 years ### "Excellent " May 28, 2020 4.0 Great its one of the easiest I've worked with Pros user friendly, very easy to navigate, Cons there is a lot to learn with it but once you've been through it easy Review Source Response from APS Payroll June 5, 2020 Mary, thank you for taking the time to review us. We are happy to hear that the system has been easy for you to use. Thank you for your feedback, and for being a valued APS customer. CC Cynthia C. Human Resources Non-Profit Organization Management Used the software for: 2+ years ### "APS is Awesome" October 23, 2016 5.0 After reviewing several HRIS software packages APS had the most bang for the buck. APS has met most of our needs and is adding new features everyday. Pros APS meets all of our payroll needs. Cons HR of boarding would be a great feature to add. Review Source Response from APS Payroll October 24, 2016 We appreciate your positive review Cynthia! We are so thankful for your continued relationship with APS. So happy we have helped add value to your company! MK Melissa K. Director Education Management Used the software for: 1-2 years ### "Does the job!" May 17, 2019 4.0 Time spent, tracking hours and employee salaries Pros I like that I don't have to spend so much time doing payroll anymore and can now spend that time with my staff and the students. I like the customer service team as well! I also like that employees can access their own pay stubs and other documents on their own. Cons The setup process can be tricky since some of the default settings are not correct, and if you are not paying attention, it can really mess things up. Review Source Response from APS Payroll June 20, 2019 We appreciate your positive review, Melissa! We're glad to hear our unified platform has made processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS! JW Jeremy W. Agency Owner Insurance Used the software for: 1-2 years ### "Easy to Use" August 6, 2019 5.0 My experience with APS has been fantastic. They provide excellent customer service. Pros APS' software is easy to use and makes payroll processing quick and easy. Cons There is nothing that I dislike about the software. Review Source Response from APS Payroll August 21, 2019 We appreciate your positive review, Jeremy! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve and our unified platform has made processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS! SG Stephen G. HUMAN RESOURCE Retail Used the software for: 2+ years ### "APS REVIEW" November 9, 2018 4.0 GREAT SOFTWARE FOR ANY BUSINESS Pros EASE OF ACCESS, AND GREAT CUSTOMER SERVICE. Cons INTERNET BASED SO IF YOU LOSE INTERNET THEN NO ACCESS Review Source John A. Financial Controller Translation and Localization Used the software for: Less than 6 months ### "Good and getting better" August 29, 2018 4.0 Pros APS has been great to work with so far. We have tried a couple of other small payroll providers and explored options with ADP and Paychex. APS hit the sweet spot for our company as far as features, value, and personalized customer service. Cons The payroll approval process for our managers is slightly confusing because it is not clear when payroll has been approved for salaried employees. Review Source Response from APS Payroll August 31, 2018 We appreciate your positive review, John! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. We would love the opportunity to speak with you one on one and discuss the payroll approval process. If you could please contact April Remedies, Success Manager, at aremedies@apspayroll.com or 318-213-3263, she would be happy to talk further. Thank you for being a valued customer with APS! Similar Products Featured