# Page 12 | APS Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is APS Payroll the right Payroll solution for you? Explore 600 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/99369/Payroll-Solution/reviews --- APS Payroll 4.6 (600) [View alternatives](https://www.capterra.com/p/99369/Payroll-Solution/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 12 - Reviews of APS Payroll ## Showing most helpful reviews Showing 276-300 of 600 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Amy S. Executive Director Philanthropy Used the software for: 2+ years ### "The use of APS has streamlined the payroll and human resource paperwork process for the company." November 30, 2017 5.0 Pros I like the online features so staff can submit payroll anywhere and anytime. Also having all the information in one place so staff can review information without needing to involve others. Cons They have not been able to add Alaska as a time zone for the time clock. It seems to me to be a pretty simple fix. Review Source PW Pamela W. CFO Education Management Used the software for: 1-2 years ### "APS Payroll Solution has saved our organization so much time and effort." September 29, 2017 5.0 time saving benefits documentation of payroll and benefits in one software compliance issues managed Pros I love the ability to manage benefits for employees. Goodbye to the paper lists and trying to track people down! Employees can select options via the "eselfserve" portal and I have all of my enrollment and opt-out information maintained in one spot. Cons By our own choice, we provide payroll options to our employees that make it difficult sometimes to manage when there are multiple options for one employee. It gets tricky and we sometimes have to add codes, but APS really strives to help us with these payroll complexities. Review Source Response from APS Payroll October 9, 2017 We appreciate your positive review, Pamela! We're glad to hear our benefits enrollment and employee self-serve features are saving you time and effort. Thank you for being a valued customer and we hope you continue to have a great experience with APS! RT Robin T. Director of Operations Medical Practice Used the software for: 2+ years ### "APS is Top Notch!" November 9, 2018 5.0 Pros We like the ease of use most, but also can't say enough about the APS customer service team! They are efficient and excellent! Cons We have not had any "cons" in the two years we've worked with this product and APS! Anytime we've experienced a hiccup, their customer service team handled like a champ. Review Source JH Jonathan H. Owner Used the software for: 2+ years ### "Have always felt I got more than my money worth." September 25, 2017 5.0 Pros Ease of use. Reports for everything. Any problem I have is quickly resolved by customer support, even when the problem is often my own doing . Cons Wish I could figure out rate of pay change report, but I bet it's there I just haven't found it. I do find accruals to be a little confusIng, but that may be the way I set it up Review Source Response from APS Payroll October 9, 2017 We appreciate your positive review, Jonathan! We're glad to hear you're happy with the timely and responsive attention from our support team you deserve. We would also love the opportunity to speak with you one-on-one to discuss finding pay change reports and accruals. If you could please contact Josh Johnson, Client Services Manager, at jjohnson@apspayroll.com or 318-213-3266, he would be happy to talk further. CW Carolyn W. HR Manager Consumer Services Used the software for: 2+ years ### "APS is Amazing!" November 16, 2018 5.0 Pros What I like most is the ease of use. It is really user friendly. Cons During our time using APS, we really have not had many issues. Review Source Response from APS Payroll November 20, 2018 We appreciate your positive review, Carolyn! We're glad to hear you're happy with the intuitive design of our platform. Thank you for being a valued customer and we hope you continue to have a great experience with APS! AM Alicia M. Veterinarian Veterinary Used the software for: 2+ years ### "Quick and accurate payroll services" January 22, 2020 4.0 My overall experience with APS payroll has been positive. Pros APS payroll was easy to integrate with the veterinary practice and made managerial duties much easier. Cons We rarely had any issues while using the APS payroll services, and when we did, the employee had resolution in a timely manner. Review Source Response from APS Payroll February 6, 2020 Your positive review is very much appreciated, Alicia! We're glad to hear we've made your managerial duties easier and we've resolved any issues you've had in a timely manner. Thank you for being a valued customer and we hope you continue to have a great experience with APS! AP Ashley P. HR Specialist Used the software for: 1-2 years ### "Stellar Service, Great functions" February 20, 2019 5.0 Pros Service is top notch: quick to answer and provide solutions, willing to submit enhancement requests. Seamless payroll system. ATS piece is great too! Cons Some hiccups with benefits and deductions, especially during leaves. Make up payment function is limited Review Source mG millen G. human capitalist coordinator Non-Profit Organization Management Used the software for: 2+ years ### "APS Review" November 9, 2018 5.0 Pros it was easy to navigate and user friendly Cons I do not like the inactive staff button location Review Source Response from APS Payroll November 15, 2018 We appreciate your positive review Millen! We're glad to hear our unified platform is easy to navigate. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS! KK Kolette K. Director of Human Resources Hospital & Health Care Used the software for: Less than 6 months ### "New User...." May 17, 2019 5.0 My experience has been very good. I am a picky customer and not a fan of sales pitches. The conversations I had with the sales team were great. They listen to my needs, what I was looking for and answered my questions. Since that time all conversations I have had have been great. Pros I like that the software is very robust. There is so much that can be accomplished. I am a newer user and I am still learning. The support I receive is amazing. This is an excellent product. Cons Getting the kinks worked out. I think there is so many different elements to work with that it takes a little time to get it where you want it to be. Review Source Response from APS Payroll June 20, 2019 We appreciate your positive review, Kolette! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! CB Carol B. Accoutning Manager Computer Software Used the software for: 2+ years ### "Do not recommend" August 17, 2018 3.0 Not the best and don't know how long I will continue to use. Pros The submit process is easy. Not sure what else i love or like about this software. Cons Reporting is difficult to create new reports. Customer services representatives changes often and not all are created equal. Tax department does not appear to be subject manner experts. Review Source Response from APS Payroll August 20, 2018 Thank you Carol for your honest review, we appreciate your feedback. We would love the opportunity to speak with you one on one and discuss the issues you are having. We've notified our Success Manager, April Remedies about your current experience with APS. If you would like to contact her directly, you may reach her at aremedies@apspayroll.com or 318-213-3263. Thanks again for your review, APS Team AC Anna C. Aquatics Director Sports Used the software for: 2+ years ### "Easy to work with" November 13, 2018 5.0 Overall extremely happy and will continue to use Pros They system is very easy to work with and pretty self explanatory. If you ever have any problems you can call or message customer service and they get it fixed right away. Cons you sometimes have to refresh to continue to submit payroll Review Source Response from APS Payroll November 16, 2018 We appreciate your positive review, Anna! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. We see that you are experiencing issues with the performance and reliability of our system. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. Thank you for being a valued customer and we hope you continue to have a great experience with APS! MG Monique G. HR Manager Mental Health Care Used the software for: Less than 6 months ### "HR Manager" July 13, 2021 4.0 Pros I use the APS Payroll everyday. This is what we like most about the software. Cons I use the APS Hire Solution everyday. This is what we least most about the software. Review Source Response from APS Payroll July 20, 2021 Thank you so much for taking the time to leave us a review, Monique. We're happy to hear that you enjoy using our payroll software. We noticed you mentioned that APS Hire is your least favorite part of our platform. Our customer success team would be happy to discuss this with you to ensure you're getting the most out of your investment. Feel free to reach out to April Remedies for assistance - aremedies@apspayroll.com. Thank you for being an APS customer. DDD Dustin Dilday D. Quality Assurance Hospitality Used the software for: 2+ years ### "Excellent Service" November 9, 2018 5.0 Pros Ease of use, Direct Deposit option, added features, pricing, payments go out on time! Definitely better and more efficient than our last software that we were using. Cons No cons!!! Great software, no complaints!!! Customer support is always willing to help if we have any questions. Review Source MM Michelle M. Controller Oil & Energy Used the software for: 2+ years ### "APS for all your Payroll Needs" May 21, 2020 5.0 I like that they have already created a report to help capture the information needed to the PPP loan. Pros The site is very user friendly and a huge time saver. The reports produced are very helpful for different areas of information; from headcount to weekly payroll exepense. Cons So far I have yet to find any cons....... Review Source Response from APS Payroll June 5, 2020 Michelle, thank you for taking the time out of your day to write us a review. We are happy to hear that you are enjoying the reporting feature. Thank you for being a valued client. AM Amber M. AP/AR/Payroll Used the software for: 2+ years ### "Simplified Payroll processing with exemplary customer service! " February 13, 2019 5.0 The customer service has really been over the top. Some of the best I've ever received. Thank you APS! Pros APS Payroll provides an easy to navigate visual space coupled with step-by-step instruction and processing. The functions are intuitive and time saving, with simple graphic design and flow. Training and set up was a breeze, and the customer service support we've received has always been top notch. They seem to intuit our needs before we even realize they exist. Staff are always friendly, knowledgeable and available. The reporting function is well thought out and provides a multitude of options for every scenario. Payroll processing is easy and they handle all of the taxes and deductions for us! Cons Record keeping within this module can be difficult to track, specifically when changes to employee wage, details, etc. are made. Other than that, I have found very few flaws to exist in this program! Review Source SU Sara U. Customer Service Used the software for: 1-2 years ### "APS has made life so easy for me." July 12, 2018 5.0 Pros Customer Service has been a great help in setting myself up. The software makes input very quick and easy. Cons There is no integration with quickbooks. There is a mobile app so that's nice, but it can be glitchy. Review Source Response from APS Payroll July 12, 2018 We appreciate your positive review, Sara! We're glad to hear you're happy with the intuitive design of our platform and our top-rated support team. Thank you for being a valued customer and we hope you continue to have a great experience with APS! Thanks, APS Team VR Verified Reviewer Accounting Assistant Transportation/Trucking/Railroad Used the software for: 6-12 months ### "wonderful experience" November 9, 2018 4.0 we just started with the company and so far we are satisfied with everything. Pros easy to be used and convenient, instructions are clear, functions are great. Cons cannot think of any cons at this moment yet Review Source Response from APS Payroll November 20, 2018 We appreciate your positive review! We're glad to hear you're happy with the intuitive design of our platform. Thank you for being a valued customer and we hope you continue to have a great experience with APS! DR Deborah R. Director of Administration Non-Profit Organization Management Used the software for: 6-12 months ### "Our change to APS has been successful." September 26, 2017 5.0 Tax filing, time tracking for employees, reporting. I spend little time dealing with payroll. Pros It has everything you need for payroll, time tracking, accruals and reports. Our hourly employees find it easy to log in and out. It allows for accruals of many different types of time (sick, vaca, personal leave, comp time, etc.) I can run payroll reports of my own design. Review Source Response from APS Payroll September 29, 2017 We appreciate your positive review Deborah! We're glad to hear you're happy with the intuitive design of our platform and our system has reduced your time dealing with payroll tasks. Thank you for being a valued customer and we hope you continue to have a great experience with APS! MS Michael S. Chief Operating Officer Entertainment Used the software for: 1-2 years ### "Comprehensive, easy solution with good service" May 11, 2019 5.0 A good, cost-effective solution. Pros You actually have access to a team of folks that help you with whatever you need, unlike some others, where you get put into a phone bank and are at the mercy of whomever may happen to come on the other end of the line. Cons There are certain things which you need someone from their side to set up, so it's not completely controllable by the end user. Review Source Response from APS Payroll June 24, 2019 We appreciate your positive review, Michael! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! VR Verified Reviewer Insurance Agent Insurance Used the software for: 2+ years ### "Good payroll software " May 27, 2020 5.0 I really like this software can’t stress enough how much it helped me Pros My previous job used this software and it was really great I would have access to monitor my payroll info in one place super easy to use Cons There is nothing I can say I didn’t like about this software it really helped me a lot more people should use this Review Source Response from APS Payroll June 5, 2020 Thank you for taking the time to review us. We are happy to hear that you had such a great experience with the software. We hope many others start to use it also! Thanks for being a customer! BV Becky V. Corporate Administrator Electrical/Electronic Manufacturing Used the software for: 2+ years ### "APS Daily Usage" November 9, 2018 5.0 Pros I have used APS for about 8 years. It is the easiest payroll system I have been associated with. It is easy to follow. Cons At this time I don't have any cons. We have just started utilizing the "onboarding" and are hopeful the ease is the same as the payroll. Review Source SS Shelly S. Accounting Manager Restaurants Used the software for: 2+ years ### "APS is the best!" November 15, 2019 5.0 This software and service has saved our organization time and money. Our payroll processing is much more efficient. Pros Ease of use, user-friendly web-based platform. Cons The employee access module has some feature limitations from phones and certain browsers. Reason for choosing APS Payroll They were by far the lowest cost. Review Source BM Brian M. Payroll Admin Accounting Used the software for: Less than 6 months ### "APS Payroll Review" May 10, 2019 5.0 Overall working with APS has been a great experience. They make processing payroll very easy and I would recommend them to anyone. Pros APS makes using and managing several payrolls at once very easy. They have a great interface and amazing customer support. The account managers are great in resolving issues and helping make sure everything is completed smoothly. The system is easy to learn and there are features to fit any company. Cons No complaints so far, the system is constantly improving and account managers are great in fixing problems or getting you necessary information. Review Source Response from APS Payroll June 24, 2019 We appreciate your positive review, Brian! We're glad to hear our unified platform has made processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS! SD Samantha D. General Manager Consumer Services Used the software for: 6-12 months ### "APS Friendly" April 25, 2019 5.0 Pros APS is so easy to use. It did not take long to learn the system. I like most that I am able to see what employees are on the clock even when I am at home. Cons There is isn't any that I dislike about APS. Review Source Response from APS Payroll May 10, 2019 We appreciate your positive review, Samantha! We're glad to hear you're happy with the user-friendly design of our platform. Thank you for being a valued customer and we hope you continue to have a great experience with APS! LC Lisa C. Payroll & Benefits Coordinator Philanthropy Used the software for: 6-12 months ### "APS - Excellent customer service, Ease of time-keeping & payroll is a breeze" August 23, 2018 4.0 A great program that is always enhancing what they offer. Pros Their customer service is top notch! I have a direct number to my account representative. Issues are generally resolved within the day. Employees have easy access to time keeping, time off requests, paystubs & W2s. Cons Needs an app for mobile check-in. Sometimes I am limited in being able to pull a report with the specific information I am needing. Review Source Response from APS Payroll August 31, 2018 We appreciate your positive review, Lisa! We're glad to hear you're happy with the intuitive design of our platform. Thank you for being a valued customer and we hope you continue to have a great experience with APS! Similar Products Featured