# Page 18 | APS Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is APS Payroll the right Payroll solution for you? Explore 600 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/99369/Payroll-Solution/reviews

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APS Payroll

4.6 (600)

[View alternatives](https://www.capterra.com/p/99369/Payroll-Solution/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 9th, 2026

# Page 18 - Reviews of APS Payroll

## Showing most helpful reviews

Showing 426-450 of 600 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AB

Adam B.  
Production Supervisor  
  
Used the software for: 1-2 years

### "Best software I have used"

November 9, 2018

5.0

I will continue to use this product. The times i did have problems, it was user error. The customer service was so nice and helped me fix it super quick. They are very pleasant to talk to.

Pros

It is super easy to use. The interface is simple yet effective. It has everything i need to use with amazing functionability.

Cons

There is not one thing that I don't like about this product. It has made my life, and the company's life, so much easier.

Review Source

SL

Stephanie L.  
Office Manager  
Commercial Real Estate  
Used the software for: 2+ years

### "Great service!"

October 11, 2016

5.0

I was just telling my boss that this was the best thing we had ever done. Definitely the most bang for our buck!

Pros

Ease of use.

Cons

Can't find any.

Review Source

Response from APS Payroll

October 11, 2016

We appreciate your positive review Stephanie! We are so thankful for your continued relationship with APS. So happy we have helped add value to your company!

PM

Patty M.  
President/CEO  
Financial Services  
Used the software for: 2+ years

### "APS survey"

October 23, 2016

4.0

We're a small business so it's very helpful to have APS to take care of payroll and payroll taxes. It frees up my time to do more of my other duties.

Review Source

Response from APS Payroll

October 24, 2016

We appreciate your positive review Patty! We are so thankful for your continued relationship with APS. So happy we have helped add value to your company!

EK

Erin K.  
HR Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Easy to use and great support!"

October 24, 2016

4.0

The team is very helpful and very responsive! Implementation was easy - I was guided through each step by a representative!

Review Source

Response from APS Payroll

October 24, 2016

We appreciate your positive review Erin! Thank you for being a valued customer and glad you had a great implementation experience!

AW

Amanda W.  
Accountant  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Very User Friendly"

November 14, 2019

4.0

Paying nurses extra pay and OT. APS makes this easy to accomplish.

Pros

APS is extremely easy to use. It makes payroll very easy and efficient.

Cons

It does seem to be slow at certain times.

Review Source

Response from APS Payroll

November 15, 2019

We appreciate your positive review, Amanda! We're glad to hear our unified platform has made payroll processing easier for you. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

VR

Verified Reviewer  
Executive Assistant  
Renewables & Environment  
Used the software for: Less than 6 months

### "APS Payroll"

May 29, 2019

5.0

Fantastic program and customer service!

Pros

The simplicity and navigation. Also impressed by how quick it runs.

Cons

So far, nothing negative. The customer service is beyond helpful

Review Source

Response from APS Payroll

June 20, 2019

We appreciate your positive review! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

LM

Laurie M.  
Paralegal/Office Manager  
Legal Services  
Used the software for: 2+ years

### "Quick and easy"

November 30, 2017

5.0

Pros

Admin screen is easily customizable and time entry is a breeze. APS handles all tax forms and payments—all I have to do is print the reports.

Cons

Having to go through security features in place for larger companies slows me down a bit, though I realize they are necessary.

Review Source

DV

Debbie V.  
VP of Operations  
Insurance  
Used the software for: 2+ years

### "Great Payroll Company"

November 9, 2018

5.0

I have been using APS for 6 years and have been very pleased with the software program as well as the customer service. The team at APS is always friendly, knowledgeable & available to help with any issues that have come up for our agency.

Pros

This software is very user friendly and easy to use for our monthly payroll.

Cons

I have no complaints on this software. It is very user friendly and the customer service is super..

Review Source

Response from APS Payroll

November 13, 2018

We appreciate your positive review, Debbie! We're glad to hear you're happy with the intuitive design of our system and our unified platform has made processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

TK

Timothy K.  
CFP  
Financial Services  
Used the software for: 2+ years

### "Long term user - reasonably priced, easy to use and reliable"

May 27, 2020

5.0

I am a one man corporation. APS handles my payroll tax needs.

Pros

Price is great. I've been using them for 14 years and trust them. Easy to use.

Cons

It's everything I need. Nothing that I don't like.

Review Source

Response from APS Payroll

June 5, 2020

Timothy, thank you for taking the time out of your day to write us such a raving review. We are happy to hear that the system has been easy to use! Thank you for being a valued customer. We look forward to working with you for many more years to come!

BL

Betty L.  
Payroll Admin  
Real Estate  
Used the software for: 2+ years

### "Reliable"

November 20, 2017

4.0

n/a

Pros

Easy to use, easy access to all payroll info needed. Compliance with IRS requirements. Customer service is reliable

Cons

System is very slow on Monday of payroll week. Many changes whenever there is an update. We are not notified if there will be any changes

Review Source

VH

Valerie H.  
Teacher  
  
Used the software for: 2+ years

### "Seamless and easy for 6 years."

September 19, 2017

5.0

Pros

Simple and easy to use. Never a problem. I have been using it for years. I love it. I couldn't be happier.

Review Source

Response from APS Payroll

September 20, 2017

We appreciate your positive review Valerie! Thank you for being a valued customer and we hope you continue to have a great experience with APS!

PG

Phyllis G.  
Chief Financial Officer  
Retail  
Used the software for: 2+ years

### "APS is a terrific software"

November 27, 2017

5.0

Using APS was one of the best decisions our company has made

Pros

The APS software is easy to use. The technical support is amazing, easy to get in touch with. APS does all our required reporting and that has saved us time and money.

Review Source

SF

Sandy F.  
Accounting  
Machinery  
Used the software for: 2+ years

### "Great Customer Service - Easy to use."

February 13, 2019

5.0

I am happy our company chose APS. The software is user friendly. Report options are great. Customer service is exceptional!

Pros

The site is easy to use. There are Many report options available. Customer service is always fast to answer my questions.

Cons

Some options (not many) can only be changed by APS. I'm sure there is a reason. But when I do need these options changed or added, they are quick to do so.

Review Source

DH

David H.  
Owner  
Design  
Used the software for: 2+ years

### "Takes Care of Our Payroll"

November 9, 2018

4.0

If we are late getting information to APS, they are on the phone checking on us and there to help with any problem we are having. Never any problem, we just are slow to get our numbers in.

Pros

Being an interior designer I do not have a head for numbers. APS relieves me of that headache. We send them the numbers and our payroll is taken care of ASAP.

Cons

There are none. They take care of all our payroll needs, in a professional way.

Review Source

Response from APS Payroll

November 12, 2018

We appreciate your positive review, David! We're glad to hear our unified platform has made processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

MH

MELISSA H.  
OFFICE MANAGER  
Retail  
Used the software for: 1-2 years

### "APS PAYROLL SOLUTION"

November 9, 2018

5.0

I RECOMMEND THIS SOFTWARE. IT MAKES IT EASY TO TRACK AND RECORD EMPLOYEES' PAYROLL TIME.

Pros

I LIKE THE EASE OF USE AND FLEXIBILITY. IT ALLOWS ME TO DISTRIBUTE AN EMPLOYEE'S HOURS BETWEEN DIFFERENT DEPARTMENTS. MAKES IT EASY TO TRACK HOURS AND RECONCILE EMPLOYEES' TIME.

Cons

AT FIRST I WAS UNCOMFORTABLE USING IT BUT AFTER USING IT A COUPLE OF TIMES I DISCOVERED HOW EASY IT IS USE.

Review Source

JK

Jacki K.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "APS Review"

April 24, 2019

5.0

Pros

Easy to manage our payroll through APS. Always upgrading, and keeping customers aware of the updates, new products, holidays.

Cons

No Complaints with this software program.

Review Source

Response from APS Payroll

May 10, 2019

We appreciate your positive review, Jacki! We're glad to hear our unified platform has made processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

Sandy D.  
  
  
Used the software for:

### "Awesome Software "

October 31, 2016

5.0

I love using APS. It is very user friendly. The support staff is very helpful as well. It didn't take me long to learn how to use the software. I have only had a few problems here & there and the staff was always able to help me. They are awesome.

Review Source

Response from APS Payroll

November 2, 2016

We appreciate your positive review Sandy! We are so thankful for your continued relationship with APS. So happy we have helped your company!

AL

Amanda L.  
Office Manager  
Utilities  
Used the software for: 6-12 months

### "Awesome Service!"

November 9, 2018

5.0

This is the easiest software to use!! A++++++

Pros

Easy to use! I love the ease of this software!

Cons

Nothing....keep it the same!! Dont change anything!!

Review Source

Response from APS Payroll

November 15, 2018

We appreciate your positive review Amanda! We're glad to hear you're happy with the intuitive design of our platform. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

JD

Jennifer D.  
Senior Accounting Analyst  
  
Used the software for: 2+ years

### "The conversion from our old payroll system to APS was a streamlined process thanks to APS."

November 30, 2017

5.0

Pros

I like that APS is user friendly. The support staff is great and quick to respond to any questions or issues. I especially like Doc Vault where I can quickly get to important reports.

Cons

Creating a custom report isn't extremely easy when the information pulls from more than one module.

Review Source

Response from APS Payroll

December 15, 2017

We appreciate your positive review, Jennifer! We're glad to hear you have been able to utilize our Doc Vault and have been satisfied with your customer support. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

VR

Verified Reviewer  
CFO  
Hospital & Health Care  
Used the software for: Less than 6 months

### "APS"

April 23, 2019

4.0

Pros

The software has modules that many others do not have.

Cons

Some pieces of the software are difficult to navigate.

Review Source

Response from APS Payroll

May 10, 2019

Thank you for your review, we really appreciate your feedback! We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. Thank you for being a valued customer!

CG

Courtney G.  
Office Manager  
Medical Practice  
Used the software for: 2+ years

### "APS Payroll- GREAT! "

June 23, 2015

5.0

Pros

Ease of use and always someone available should any concerns arise.

Cons

Most everything is easy to use with the exception of running certain reports and unscheduled payroll runs. Maybe newer version corrected this?

Review Source

AI

Abigail I.  
HR Manager  
Consumer Services  
Used the software for: 6-12 months

### "User Friendly"

October 11, 2016

4.0

I have used a handful of payroll software over the years and most recently have started using APS. I really enjoy the user friendliness and intuitiveness of the program.

Review Source

WM

William M.  
Business Development Manager  
Food & Beverages  
Used the software for: 6-12 months

### "Solid Software"

May 17, 2019

5.0

Pros

It was easy to use, good customer service

Cons

No major cons, takes some getting used to.

Review Source

Response from APS Payroll

June 20, 2019

We appreciate your positive review, William! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

KX

Kenny X.  
Warranty Service Tech  
Construction  
Used the software for: Less than 6 months

### "Review"

January 23, 2021

4.0

Pros

The software is easy to use and the phone app makes documents easily accessible.

Cons

I don’t really have anything I like least about it.

Review Source

Response from APS Payroll

April 13, 2021

Thank you for your wonderful review, Kenny! We're glad you find our software easy to use and that our mobile app makes documents more accessible for you. Thank you for being an APS customer!

TC

Tini C.  
Managing Partner  
Food & Beverages  
Used the software for: 1-2 years

### "Superior Value, Superior Service"

November 7, 2016

5.0

Easy to use, easy to learn and the people who service the accounts are always friendly and able to help if there is a problem.

Pros

Easy to navigate

Cons

Would like some forms that could be built with a little more ease

Review Source

Response from APS Payroll

November 15, 2016

We appreciate your positive review Tini! We are thankful for your continued relationship with APS. We love putting our customers first to help you reach your company goals!

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