# Page 20 | APS Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 20 - Is APS Payroll the right Payroll solution for you? Explore 600 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/99369/Payroll-Solution/reviews --- APS Payroll 4.6 (600) [View alternatives](https://www.capterra.com/p/99369/Payroll-Solution/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 9th, 2026 # Page 20 - Reviews of APS Payroll ## Showing most helpful reviews Showing 476-500 of 600 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AB Anna B. HR Manager Media Production Used the software for: Less than 6 months ### "My experience with APS - Small Business" August 29, 2016 2.5 Pros I appreciate the quick replies to any of my questions Cons I spend way too much time going over everything with a fine tooth comb to be sure things are accurate. Still after many months, there are on-going issues with how things are set up etc. It defeats the purpose of "saving time, saving money" when I cannot count on things being correct. Many of the functions do not quite work how I would expect them to. I have had to go back to support multiple times on different issues and many of the same issues (the biggest frustration) to correct things. My customer support has gotten better but initially it was clear the person I was set up with never took the time to actually read my emails. Review Source LP Ladale P. Philanthropy Used the software for: ### "Surprising" December 12, 2014 5.0 Pros The staff has been a tremendous help with the implementation and any little bumps in the road we have had. The product itself has been very user-friendly. Our Administrative Services Staff was trained and we have had great success in training the other 450 staff with not a lot of problems. Cons The only thing we have experienced a problem with has been the mobile app. Throughout the county we have a variety of different brands of cell phone devices. It works better with some of the brands than others. Review Source MKT Mary Kate T. Director - HR Retail Used the software for: Less than 6 months ### "APS Review" November 29, 2017 3.0 Have already referred to another HR professional. Pros For the most part very easy to use. Good value for the cost and support provided is well above average. Cons Some functions do not work as smoothly as hoped (ATS in particular and some of the Reporting). Have to remember additional steps versus some "auto functions". Review Source MS Madan S. Managing Director Food & Beverages Used the software for: Less than 6 months ### "Online Payroll Service for any Businesses" December 2, 2018 4.0 Pros I liked it's easy feature to share information and upload my business documents. Cons No such complaint felt so far about this software. Review Source Response from APS Payroll January 2, 2019 We appreciate your positive review Madan! We're glad to hear you're happy with the intuitive design of our platform. Thank you for being a valued customer and we hope you continue to have a great experience with APS! JR Julie R. Used the software for: ### "Makes running a small business easier" October 21, 2016 5.0 I hated doing payroll and spent way too much time making sure all the rules were followed. I thought it would be too expensive to have a company do it for such a small business. APS showed me how it could save me so much time and worry that it was a " no brainer" to have them do it. Set up was simple and painless. It now takes me about 5 minutes to do what used to take me hours. The record keeping and end of the year forms service is awesome. Couldn't be happier. Review Source Response from APS Payroll October 25, 2016 We appreciate your feedback Julie! We are thankful for your continued relationship with APS. We love putting our customers first to help you reach your company goals! JM JACE M. CFO Building Materials Used the software for: I used a free trial ### "Software Advice Review" November 14, 2019 4.0 APS is phenomenal Pros It is pretty user friendly and easy to figure out Cons There are certain features that just aren't necessary and others missing that are necessary Review Source Response from APS Payroll November 15, 2019 We appreciate you taking the time to review the APS system. We see that you are experiencing issues with certain features of our system. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service. If you have any other comments or questions, please do not hesitate to call, message, or email your account manager. Thank you for being an APS customer! EM Elizabeth M. Used the software for: ### "APS is great!" October 21, 2016 4.0 We moved our business from another company to APS and have found APS to have superior customer service and ease of use. They treat our business as a priority. We truly appreciate it! Pros The ease of use, ability to edit and the multiple checks that are there to stop mistakes from happening before submitting a payroll. Cons The fact that the refresh button is the only way to guarantee a change has been made. Review Source Response from APS Payroll October 28, 2016 We appreciate your positive feedback Elizabeth! We are so happy you switched to APS. We love putting our customers first and providing the best support possible! ST Shawn T. Sales Used the software for: 6-12 months ### "Great accounting " July 9, 2018 4.0 Pros I previously had a job that worked with this software, and it was said to be great an easy handling. Cons I can't say much about not liking it but I think it works it works and there's not much to change. Review Source Response from APS Payroll July 16, 2018 We appreciate your positive review, Shawn! We hope you continue to have a great experience with APS! Thanks, APS Team VR Verified Reviewer Clinical Assistant Professor of Ambulatory Care Higher Education Used the software for: I used a free trial ### "Okay " December 17, 2018 3.0 Pros Payroll features are those that are necessary Cons Not intuitive to use and finicky. Could be better. Review Source WL Wayland L. President Food & Beverages Used the software for: Less than 6 months ### "Great Partners" October 28, 2016 5.0 From the sales process through contract to go live the team was nothing but professional and engaging. We have formed a great partnership with the team. Pros Breadth of functionality, ease of use Cons Having a QBO interface is available. It would be great if it could be automated as a result of the completion of the payroll run instead of having to push / pull it after completion. Review Source Response from APS Payroll October 28, 2016 We appreciate your positive review Wayland! Thank you for being a valued customer and continuing your relationship with APS! BP Ben P. Used the software for: ### "APS Review" October 28, 2016 5.0 We have worked with several different payroll companies in the past and were always looking for something that was less complicated. APS works great. The site and lay out is simple to use and easy to navigate. Being able to direct import our payroll information and review it makes completing payroll simple and less time consuming. We still have all of the other information and reports provided from other companies, but with out the head ache. Review Source Response from APS Payroll October 28, 2016 We appreciate your positive feedback Ben! We are so happy you switched to APS. We love putting our customers first and providing the best support possible! CK Chandra K. Controller Restaurants Used the software for: Less than 6 months ### "Implementation" October 11, 2016 5.0 There were a few glitches (which I expected) but not anywhere near the number I expected. Everytime I had a problem I called and got an answer. I like this already. Pros Ease of use. Cons Reports are a little confusing. Review Source Response from APS Payroll October 13, 2016 We appreciate your positive review Chandra! We are so thankful for your relationship with APS. So happy we have helped you! VR Verified Reviewer Operations Manager Consumer Services Used the software for: Less than 6 months ### "Its OK for us so far" October 4, 2018 4.0 Pros Seems like it does the job, simple and easy to use Cons I'm not overly blown away yet with the features hoping more to come in the future Review Source Response from APS Payroll October 9, 2018 Thank you so much for taking the time to review the APS system, we really appreciate your feedback. We would love the opportunity to speak with you one on one and discuss APS' features. If you could please contact April Remedies, Success Manager, at aremedies@apspayroll.com or 318-213-3263, she would be happy to talk further. JS Jennifer S. HR Generalist Hospitality Used the software for: Less than 6 months ### "Easy Functionality" June 16, 2015 4.5 Pros I like the ease of the software. Each tab is presented in a way that things are easy to find. The process of onboarding a new hire is extremely simple. I also like that when we have a problem that is significant, the support team is quick to respond. Cons My team likes to be able to look out into future dates and see how much time they will have accrued if they don't use any before that date. It is a function they are missing now that we have APS. I also wish I didn't have to completely close jobs that I don't need right now, but that I will need later. An on hold function for companies that hire for the same positions would be extremely helpful. Review Source TM TINA M. Used the software for: ### "APS--great product and customer service" October 24, 2016 4.0 The one on one customer service is one of the main reasons our company switched after being with the former PR system for 15 years. The CSR are eager to help and are quick to respond to your needs. The software is user friendly not only from an administrator side but from the employee side. Our employees love the eselfserve so they can review all items in their own user profile. I highly recommend APS for your payroll needs. Review Source Response from APS Payroll October 24, 2016 We appreciate your positive review Tina! We are so happy you switched to APS. We love putting our customers first and providing the best support possible! MW Mason W. Managing Partner Oil & Energy Used the software for: Less than 6 months ### "APS Review" October 11, 2016 5.0 We've been very pleased with APS so far. We just started the service in Sept and it has helped us greatly with our HR/payroll function. Pros Ease of use Cons Limited technology Review Source Response from APS Payroll October 13, 2016 We appreciate your positive feedback Mason! We are so happy you switched to APS. We love putting our customers first to help you reach your company goals! LV Lori V. Used the software for: ### "Great Payroll and HR Benefits Provider" October 11, 2016 5.0 APS is very user friendly. The software is easy to navigate. I really like that there are on-boarding features from the application process - through hiring and benefits enrollment. APS keeps current on compliance issues and keeps us updated. There are also a lot of good tables and charts with great information to help you manage your business, your payroll expense, keep compliant and more! The staff is very approachable and knowledgeable! Review Source Response from APS Payroll October 11, 2016 We appreciate your positive feedback Lori! We are thankful for customers like you who utilize so many of our platform features! KC Kristi C. HSE Director Oil & Energy Used the software for: Less than 6 months ### "Very good system" October 21, 2016 5.0 Very good system. Sometimes hard to get ahold of someone to help us with things, as we're new with this system. Have had some problems with exporting into Quickbooks. Other than that, we love the ease of use and the functionality of the APS payroll system Pros ease of use, functionality, reports Cons exporting into QB Review Source KB Kellie B. EVP-Operations Financial Services Used the software for: 2+ years ### "Wonderful Payroll Solution " November 14, 2019 5.0 APS has helped me minimize the time that I spend doing payroll. Pros I like that APS handles everything for us. They take care of paying our taxes for us and make sure that we are always in compliance. Cons The website could be more user friendly. Review Source MH Margaret H. Treasurer Religious Institutions Used the software for: 2+ years ### "Review of APS" October 12, 2016 5.0 What a blessing to be using APS for our payroll processing! Their program is so easy to use. They are always available to help. AND the cost is such an improvement over the company we used prior!! Pros Ease of use. Review Source Response from APS Payroll October 12, 2016 We appreciate your positive feedback Margaret! We are so happy you switched to APS. We love putting our customers first and provide savings along the way! DS Derrick S. Logistics and Supply Chain Used the software for: ### "APS - The First Three Months" April 16, 2014 4.5 Pros The APS software is so user-friendly. One of my favorite features that has saved me time is being able to edit batches directly in the software. The APS employees have all been very helpful and customer-oriented. Cons Most of the reports that I need, I've been able to locate. For the others, I've been able to find something comparable. This is not so much an issue with the product as it is more with "teaching an old dog new tricks." Review Source KT Kayly T. Book Keeper Food & Beverages Used the software for: 6-12 months ### "Great Customer Service" November 16, 2018 5.0 Pros This software is very user friendly and straight forward. This company also has unmatched customer service! Cons Honestly there is very little I dislike about APS. My only real complaint is with Revel and how poorly it integrates with APS. Review Source JK Jackie K. Used the software for: ### "Good but could use some improvement" November 2, 2016 3.0 The mobile website could use some work. I would like to stay logged in, but whenever I do the screen stays blank. I would actually really like to have an app to log in and use my tough ID as my password. I do like the time card set up, that part of the website is nice. I also like how the scheduled time off shows up on my home screen. The accrual balance for my vacation is confusing though. I would like the accrual to show up on the first of the month, since we are supposed to get them on the first of the month, not in the middle of the month. Review Source KA Karen A. Used the software for: ### "APS review" October 28, 2016 4.0 I use APS weekly for 55 employees and then biweekly for 140 employees. It's a very easy to use program. The customer service is outstanding. Our account representative is always very helpful and knowledgeable about any questions I may have. If she is not available when I need her I always have someone to talk to immediately that is able to help me with any need I may have. Overall, the experience is very enjoyable. Review Source Response from APS Payroll October 28, 2016 We appreciate your positive feedback Karen! We are thankful for customers like you who utilize so many of our platform features! AJ AmyJo J. Head of Training and Development Wireless Used the software for: ### "Third time is a charm!" October 21, 2016 5.0 We went through many payroll companies before switching to APS. I love the performance reviews, the PTO request portal, and how easy it is to log in and navigate for our managers and reps. There are times when I get some weird errors... but customer support is usually quick to help. Pros Performance Reviews PTO scheduler Cons Some errors - but all technology will have that Review Source Response from APS Payroll October 25, 2016 We appreciate your positive feedback AmyJo! We are so happy you switched to APS. We love putting our customers first and providing the best support possible! Similar Products Featured ## Related categories [Payroll](https://www.capterra.com/payroll-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.