# Page 21 | APS Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 21 - Is APS Payroll the right Payroll solution for you? Explore 600 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/99369/Payroll-Solution/reviews --- APS Payroll 4.6 (600) [View alternatives](https://www.capterra.com/p/99369/Payroll-Solution/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 9th, 2026 # Page 21 - Reviews of APS Payroll ## Showing most helpful reviews Showing 501-525 of 600 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JD Jeanna D. HR Manager Insurance Used the software for: 6-12 months ### "APS is great for your Payroll/HR needs!" June 16, 2015 4.5 Pros APS has made our Payroll/HR processing a lot smoother...a real timesaver. The staff are extremely helpful with implementation and all of our needs and questions. Cons Updating some information in the system was slow at times but I have seen an increase in speed lately. Review Source EG Erin G. Director of Human Resources Hospitality Used the software for: Less than 6 months ### "A great switch" October 28, 2016 4.0 We moved away from a PEO back to APS (we had them previously). We just switched about 3 weeks ago, but everything is going well so far! Review Source Response from APS Payroll October 28, 2016 We appreciate your positive feedback Erin! We are so happy you switched to APS. We love putting our customers first and providing the best support possible! MC Marian C. Management Consulting Used the software for: ### "Daycare Payroll" December 11, 2014 5.0 Pros I love that the product is easy to use. I have serious math anxiety, so I was fearful that I would not be able to handle the system on my own, but after the APS rep showed me how simple it was, it literally took me 20 minutes to do payroll for my staff of five. Cons There is nothing bad to say about this product. I love this product and can't wait to open more companies so that I can use this very professional software. Review Source NW Nathan W. Managing Partner Hospitality Used the software for: 2+ years ### "Easy to use, would definitely recommend it to anyone else!" November 27, 2017 4.0 Pros We really like the fact that you can upload a file of employee punches. APS worked with us to make sure that all of our file worked with their system. Cons Even though this company can take your file, there are still somethings that you will have to update in multiple locations. (Term Dates Etc.) Review Source WMT Willye Mae T. Used the software for: ### "Very Helpful " October 12, 2016 4.0 My computer has gone through a transition and terminated 2 key payroll clerks. I was totally lost and had no clue what to do, the folks from APS were awesome! Everything I needed, they were there to assist. They walked me through how to set up a new person to how to create a payroll for the week. I would like to THANK everyone for all there efforts to keep us on track. Review Source Response from APS Payroll October 14, 2016 We appreciate your positive feedback Willy Mae! We are so happy you transitioned to APS. We love putting our customers first and providing the best support possible! CS Christine S. Legal Research for Entertainment industry Entertainment Used the software for: 2+ years ### "For using only once a month - fine easy with great support" October 23, 2016 4.0 good. Very good support. As a company we were originally very concerned of turnover in customer support department- it has all worked itself out Pros Consistent. Cons Can't think of anything Review Source Response from APS Payroll October 24, 2016 We appreciate your positive review Christine! We are so thankful for your continued relationship with APS over the past years! MP Michael P. MCA Real Estate Used the software for: 2+ years ### "Great product" November 28, 2017 5.0 Pros the people over at automate payroll services really go above and beyond for their clients by keeping in communication with them. Cons i cannot think of any issues or problems that we have had while we have used automate payroll services over the last 3 years. Review Source AP Angela P. Office Manager Primary/Secondary Education Used the software for: Less than 6 months ### "APS " November 14, 2016 5.0 Amazing customer service, service representative was very informative and easy to work with. Program is very flexible for business with unique needs as well as the pricing for small businesses!!! Pros Very flexible and easy to work with Cons Doesn't include payroll Review Source PS Patrick S. Used the software for: ### "APS Comments" October 28, 2016 2.0 There have been issues with signing in to APS. When changing computers there were issues with the passwords and actually getting onto the website. It took several phone calls for assistance to enable logging in to my account. The amount of characters required to login are ridiculous. Being required to change passwords so many times takes away from much of the other aspects that are generally very good. Cooperation and assistance from my account manager has been very good. I could not ask for any better assistance. Review Source BB BRIAN B. Operations Manager Consumer Services Used the software for: I used a free trial ### "APS Payroll Solutions" October 23, 2018 3.0 Pros It is pretty straightforward on how to use. Cons Not enough to get me to prefer this software to its competitors. Review Source Response from APS Payroll November 20, 2018 Thank you so much for your honest and enlightening review, Brian. We really appreciate your feedback. We would love the opportunity to speak with you one on one and discuss your concerns. If you could please contact April Remedies, Success Manager, at aremedies@apspayroll.com or 318-213-3263, she would be happy to talk further. DB Dan B. Owner Real Estate Used the software for: 2+ years ### "Very good payroll solution" October 24, 2016 4.0 Though not as efficient as it could be (a lot of extra screens and clicks), it is easy to use and it works great. Pros Ease of use; cost Cons Inefficient; too many extra screens Review Source Response from APS Payroll October 24, 2016 We appreciate your positive review Dan! Thank you for being a valued customer and we hope you continue to have a great experience with APS! DA Dana A. Used the software for: ### "Simple & effective" October 23, 2016 4.0 I needed a solution that allowed me to focus on my business rather than spend hours doing payroll. APS does that for me. Their platform is simple to use and when I need help my personal account manager is just an email away. I have a computer illiterate staff andthy are able to sign in and out correctly with the online logins and do it consistently. Review Source Response from APS Payroll October 24, 2016 We appreciate your positive feedback Dana! We are thankful for customers like you who utilize so many of our platform features to simplify the payroll process! MC Michele C. Real Estate Used the software for: ### "Totally satisfied with APS online" December 16, 2014 5.0 Pros We have been extremely satisfied with APS since we started with them over a year ago. The site is very user-friendly, quick and easy to use. It takes me no time to run payroll. Whenever I have a question about anything, they are always quick to respond to my email, usually within the hour. I could not be happier to be working with APS. Cons I haven't found anything that I don't like about them. Review Source PL Peyton L. CFO Logistics and Supply Chain Used the software for: ### "Good product with a very helpful local staff." March 7, 2014 4.5 Pros My company is based in Shreveport, so the local contact and help is most appreciated. Scott has visited my site several times and addressed any concerns we have shared. Cons Some issues with viewing the screen online. You have to minimize the screen font to view all information. It is harder to see as I age. Also, tracking vacation is a sore point. I feel the software could do a better job. Review Source ST Shannon T. Used the software for: ### "Work Smart Not Hard" October 26, 2016 5.0 My overall experience with APS has been great! I love that my account manager remembers and knows all about the previous conversations we have had as different payroll needs have come up. This allows me to pick up with her from where we left off and build, brick by brick, another level of knowledge about the APS software. Review Source Response from APS Payroll October 27, 2016 We appreciate your positive review Shannon! We are so thankful for your continued relationship with APS. So happy we have helped add value to your company! SS Susan S. VP Used the software for: Less than 6 months ### "Start-up Business leveraging proven HR/Payroll technology" October 24, 2016 5.0 As a Start-up business, I don't have time to manage all of the major "requirements" manually. I have to rely on great partners and established proven software to keep the train on the tracks. Stacey, Beth and others at APS have been exemplary in their support. Pros You've thought through the ways that I need to be flexible. Software is comprehensive. Cons I need a To-Do list (I know everyone's list is different) to walk me through steps. Videos are great but I don't have time to view a lot of videos. I need to learn fast. Review Source Response from APS Payroll October 24, 2016 We appreciate your positive review Susan! Thank you for being a valued customer! JS Jaynie S. Used the software for: ### "Great Software" October 21, 2016 5.0 This software is very user friendly. You can look on the homepage and easily navigate exaxtly what your looking for. Any time I have had a problem it took one quick phone call and the problem was always solved in literally less than a minute. I would recommend it to any business no matter the number of employees. Review Source Response from APS Payroll October 25, 2016 We appreciate your positive review Jaynie! We are so thankful for your continued relationship with APS. So happy we have helped add value to your company! GH Ginny H. Used the software for: ### "Just started working with APS" October 20, 2016 4.0 We just completed our first payroll run, and other than some YTD info not in the system yet, we had only one minor mistake. I'm impressed and pleased! The online system is fairly intuitive, the customer support has been responsive. My only frustration has been that we would like more control over some of the background functionality - like entering or updating YTD amounts. We have yet to see if the reports give us all of the information that we need. Review Source ET Eric T. Partner Management Consulting Used the software for: Less than 6 months ### "Small Consulting Company Pleased" January 24, 2017 5.0 The best part of the APS tool is their attention to customer service. Any problems there is someone available to help. APS makes time reporting and payroll easier for us - that's all we need. Great value. Review Source VR Verified Reviewer Loan Officer Real Estate Used the software for: Less than 6 months ### "Great Software!" November 27, 2018 5.0 Pros Enjoyed the functionality and the ease of use Cons Nothing - really enjoyed the software and have nothing bad to say Review Source Response from APS Payroll December 3, 2018 We appreciate your positive review! We're glad to hear you're happy with the intuitive design of our platform. Thank you for being a valued customer and we hope you continue to have a great experience with APS! dD donald D. Used the software for: ### "Business owner" October 24, 2016 4.0 Great experience with software. We have had the software over 2 years now and started with only 100 users and now using is for payroll and human resource operations for over 175 employees. We use the application for finding job applicants as well. The software has allowed for onboarding new employees to go very smooth. Review Source Response from APS Payroll October 24, 2016 We appreciate your positive review Donald! Thank you for being a valued customer and continuing your relationship with APS! MG Mike G. CFO Transportation/Trucking/Railroad Used the software for: 6-12 months ### "APS an amazing company to work with. " June 16, 2015 5.0 Pros APS has a very strong client support program, and they have been very helpful in setting up and maintaining our records Cons I have yet to experience anything I dislike about the product. Review Source JW Jordan W. Hiring Manager Wholesale Used the software for: 2+ years ### "Great Payroll software! " August 23, 2019 5.0 APS since my last review came out with a app for employees to access their basic information and also to clock in and out from. This app has solved all the problems I was having with our crew and troubleshooting the issues we were having trying to keep time cards accurate. This has been extremely helpful. Pros The software is very straightforward and easy to use. Reports are organized and the features that allow you to conduct performance reviews as well is great. We are converting everything over from paper to digital for all HR needs and without this software would be a lot harder. Getting a new employee added and deleted from the system is easy and straightforward too. Cons I have no complaints at this time, the previous review I left stated I was disappointed with APS not having an app for employees being able to clock in and out from remotely which that has been corrected and the app is working great Reason for choosing APS Payroll We looked at a few local payroll companies that were based in our hometown but staying with a national company made the most sense for our line of business Review Source MG Matthew G. Controller Restaurants Used the software for: 2+ years ### "Solid Product" October 26, 2016 4.0 Solid payroll product. Not too difficult to use. Very reliable. Most reports are great but could use a few more options. Review Source Response from APS Payroll October 27, 2016 We appreciate your review Matthew! We are so thankful for your continued relationship with APS! SG Scott G. Used the software for: ### "APS review" December 15, 2016 4.0 Pros I have not yet had any problems with the APS program. I'm fairly new to it but appears user-friendly and has been easy to manipulate to adjust the clock in/out times when the employees need their time adjusted. Review Source Response from APS Payroll December 16, 2016 We appreciate your positive review Scott! Thank you for being a valued customer and we hope you continue to have a great experience with APS! Similar Products Featured ## Related categories [Payroll](https://www.capterra.com/payroll-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.