# Page 22 | APS Payroll Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is APS Payroll the right Payroll solution for you? Explore 600 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/99369/Payroll-Solution/reviews

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APS Payroll

4.6 (600)

[View alternatives](https://www.capterra.com/p/99369/Payroll-Solution/alternatives/)

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Last updated April 9th, 2026

# Page 22 - Reviews of APS Payroll

## Showing most helpful reviews

Showing 526-550 of 600 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TS

Tanya S.  
COO  
Management Consulting  
Used the software for: Less than 6 months

### "Good Solution"

June 23, 2015

4.5

Pros

We really like the integrated time keeping and payroll modules. We were using 2 separate services before and this has saved us huge amount of time. It also fairly easy to use and it looks really clean.

Cons

Sometimes it acts a little buggy. You'll need to refresh or log out and then log back in but not too often and the support staff is really nice and helpful. Some of the reports arentied to check date instead of real time so I can't get as accurate an a report as I would like but I'm still getting used to it.

Review Source

Douglas J.  
Director of Budget & Finance  
Religious Institutions  
Used the software for: 2+ years

### "APS has meet all our needs"

August 29, 2018

4.0

Pros

Customer support has been excellent. The software was already in place when I came and the customer support helped me through some gaps in training. They were also helpful with solutions to some of our needs that are specific to Churches.

Cons

Needing to transmit payroll 2 days before pay date. I have been able to do it the day before with another vendor.

Review Source

SG

Sherri G.  
  
Transportation/Trucking/Railroad  
Used the software for:

### "Sure Ride Charter dba Sun Diego Charter Company"

December 11, 2014

5.0

Pros

APS software is easy to use, and their customer service is quick to respond to all emails and/or phone calls.

Cons

I have had a hard time with the reports, but this is because I have not had any training and learning on my own. I have not had the time to work with APS to learn the system, which is my fault not theirs.

Review Source

EL

Ethan L.  
Director of Finance  
Food & Beverages  
Used the software for: Less than 6 months

### "Excellent cloud base payroll solution"

November 28, 2017

5.0

Pros

Customer support is on point, the software is easy to use and to navigate, and the cost savings made sense for us.

Cons

The implementation process could have went smoother but partially this is due to our CPA office data that was provided.

Review Source

Response from APS Payroll

December 15, 2017

We appreciate your positive review, Ethan! We're glad to hear you have had excellent customer service with us. We'll make sure to pass along your constructive feedback about implementation. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

SS

Sukhi S.  
Salesperson  
Real Estate  
Used the software for: 6-12 months

### "Okay!"

April 8, 2020

5.0

It was okay. Would strongly recomment the use of more information.

Pros

This was very easy to select employees to make the payroll. It was also easy to contact the support people.

Cons

Next time, make it more user freindly. Allow people to input multiple people and make various teams to use.

Review Source

DS

Denise S.  
  
  
Used the software for:

### "Controller"

October 28, 2016

4.0

Our company partnered with APS about 3 years ago. High marks for customer service! Our organization, with more than 120 employees, requires flexibility in a system and APS has always come up with a solution!

Review Source

Response from APS Payroll

October 28, 2016

We appreciate your positive review Denise! We are thankful for your continued relationship with APS over the past 3 years. We love putting our customers first and value your feedback!

AT

Ashley T.  
Cna  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Aps payroll"

August 15, 2020

4.0

I recommend this to other people managing money it really does help alot

Pros

This is so helpful when I have to do payroll for the employees that I work with keeps everything organized

Cons

Sometimes will erase hours or how many days someone has worked and I have to fix it. Or will stop working

Review Source

Response from APS Payroll

August 18, 2020

Ashley, thank you so much for taking the time to write us a review. We are happy to hear that our solution has helped you streamline your payroll process. We have passed along your feedback about the erased hours to our development team as well.

JM

Jodie M.  
  
  
Used the software for:

### "APS is the only one for us!"

October 12, 2016

5.0

We love using APS payroll we love the customer service we use them for a previous business years ago went to a different payroll service with a new venture and now we are back we are staying with APS from now on great company!

Review Source

Response from APS Payroll

October 14, 2016

We appreciate your positive feedback Jodie! We are so happy you switched back to APS. We love putting our customers first and providing the best support possible!

BW

Billie W.  
  
  
Used the software for:

### "APS MY 5 STAR -STAR PAYROLL HERO'S"

October 25, 2016

5.0

I love the APS payroll system. No matter how many times I need some advice or help with anything concerning HR and Payroll Time Cards they do not hesitate to give me the help that I need. They are the GREATEST!

Review Source

Response from APS Payroll

October 25, 2016

We appreciate your feedback Billie! We are thankful for your continued relationship with APS. We love putting our customers first to help you reach your company goals!

BW

Brandy W.  
  
  
Used the software for:

### "Excellent Company"

October 11, 2016

5.0

We have been with APS for almost 7 years. Anytime I need help from customer service, they are quick to respond. And if my representative doesn't have the answer, she will find the answer and get back to me. The system is smooth flowing and works great!

Review Source

Response from APS Payroll

October 11, 2016

We appreciate your positive feedback Brandy! We are thankful for your continued relationship with APS over the past 7 years!

TS

Tanya S.  
COO  
Management Consulting  
Used the software for: Less than 6 months

### "Great Choice For Small Businesses "

December 14, 2016

4.0

We've been using APS for 2 years. It's easy to add employees, change their deductions and monitor their hours and PTO. Employees like the ease of a web-based timekeeping system. Customer service is always polite and very responsive.

Pros

Easy to use, changes update automatically. Web-based so employees at multiple sites can always access it to enter time or view paystubs. Customer service has been great.

Cons

Employees would like a little more access to update bank account information and deductions.

Review Source

LN

Linda N.  
  
Logistics and Supply Chain  
Used the software for:

### "APS Review"

December 11, 2014

5.0

Pros

I love the convenience that APS offers. I find it extremely helpful in all aspects of my needs. From entering new employees to dates, etc. Payroll has never been easier in my more than 14 years here. The support staff is fantastic!

Cons

I really haven't found anything yet that I don't like.

Review Source

AG

Abby G.  
Office Manager  
Management Consulting  
Used the software for: 6-12 months

### "Happy Customer!"

June 24, 2015

4.5

Pros

It is quick and easy to use and they are always very helpful!

Cons

There are several steps that aren't necessary for my business.

Review Source

MK

Melinda K.  
Accounting Manager  
Law Practice  
Used the software for: Less than 6 months

### "Accounting Manager"

November 12, 2018

5.0

Pros

APS is a product that has revolutionized our hiring process as well as modernized our time and attendance records.

Cons

We are in the infancy stages of implementation and our company hasn't been able to list any con's.

Review Source

Response from APS Payroll

November 21, 2018

We appreciate your positive review, Melinda! We're glad to hear our unified platform has helped you to streamline your hiring process and modernize your time and attendance records. Thank you for being a valued customer and we hope you continue to have a great experience with APS!

LB

Linda B.  
  
  
Used the software for:

### "Best payroll service in Shreveport, LA ~~~~~~~~~~~~~ 5 stars all the way "

October 21, 2016

5.0

We went to this payroll system a few years back, I have had the greatest experience in learning how from Scott, the most helpful , kind and nice people to help me when I had a question or problem

Review Source

Response from APS Payroll

October 25, 2016

We appreciate your positive feedback Linda! We are so happy you switched to APS. We love putting our customers first and providing the best support possible!

BH

Betty H.  
  
Philanthropy  
Used the software for:

### "Wonder of Wonders to no longer have to do 941s"

December 11, 2014

5.0

Pros

It provides great communication.

Cons

We have been very happy with the payroll product and with the company. No real issues. This is the second year that we have used APS as our Payroll outsourcing and have been very pleased with everything. No real complaints at this time.

Review Source

ML

Melissa L.  
Vice President  
Food & Beverages  
Used the software for: Less than 6 months

### "Awesome Experience"

October 26, 2016

5.0

From the sales process to company setup and ultimately support, the APS team has been an incredible experience and one of true partnership. They get the job done.

Pros

Ease of use, full functionality

Cons

Even though a QBO extract can be created, currently it can't be created and automatically pushed to the QBO system I am using, it is a manual process.

Review Source

Response from APS Payroll

October 27, 2016

We appreciate your positive review Melissa! We are so thankful for your relationship with APS. So happy we have helped add value to your company!

SP

Stephanie P.  
  
Construction  
Used the software for:

### "APS is a lifesaver for me. "

December 11, 2014

5.0

Pros

I like the ease of use and the friendly staff that helps me with issues that arise. I know that everything concerning payroll taxes and reporting is done properly and in a timely manner.

Cons

There is nothing I can complain about. Without this service, I would be lost.

Review Source

WK

Wayne K.  
  
  
Used the software for:

### "Euroteck review of Payroll Solution"

October 27, 2016

5.0

My company's experience with Payroll Solution has been great. Your customer service department has always been courteous and helpful and quick to assist with any matters in the past. I would recommend your service to any business owner.

Review Source

Response from APS Payroll

October 27, 2016

We appreciate your positive review Wayne! We are so thankful for your continued relationship with APS.

WM

Weston M.  
  
  
Used the software for:

### "Tejas/Aps review "

October 23, 2016

5.0

This is my 3rd business which I have used APS for my payroll needs. They have always been very helpful and they care a great deal about their customers.

Review Source

Response from APS Payroll

October 24, 2016

We appreciate your positive review Weston! We are so thankful for your continued relationship with APS. We love putting our customers first and providing the best support possible!

LD

Louis D.  
  
  
Used the software for:

### "Hassle Free Payroll Partners"

October 23, 2016

5.0

APS has been our payroll partner for over 12 years. Professional and conscientious support team & very simple process each pay period.

Review Source

Response from APS Payroll

October 24, 2016

We appreciate your positive feedback Louis! We are thankful for your continued relationship with APS over the past 12 years. We love putting our customers first and value your business!

DK

Dedra K.  
HR Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Awesome service and software."

June 24, 2015

5.0

Pros

The transition from our own payroll process to APS was almost seamless and such a time saving process. Any minor problems were addressed and solved expediently by our assigned account representatives. I can't stress enough the amount of time and effort it has saved my company when processing payroll and when calling for support, I am so glad that we chose this company.

Cons

No issues with this product. The learning curve was very minimal.

Review Source

JA

Jonathan A.  
  
  
Used the software for:

### "I highly recommend APS"

October 28, 2016

5.0

We have used APS for over 3 years and I highly recommend their services. By switching to APS, we were able to streamline our entire payroll process.

Review Source

Response from APS Payroll

October 28, 2016

We appreciate your positive feedback Jonathan! We are so happy you switched to APS. We are thankful for your continued relationship with APS over the past 3 years.

MR

Meosha R.  
  
  
Used the software for:

### "Payroll Solutions Review"

October 21, 2016

5.0

This card was easy to use. I used it to pay bills and make purchases. I also used it to make online purchases. The automated line was convenient for checking my balance

Review Source

Response from APS Payroll

October 25, 2016

We appreciate your positive review Meosha! Thank you for being a valued customer and we hope you continue to have a great experience with APS!

BG

Ben G.  
  
  
Used the software for:

### "Awesome Payroll Company"

October 28, 2016

5.0

I switched to APS a few years ago and it has been one of the best decisions I made. Their system is easy to use and their customer service is top notch.

Review Source

Response from APS Payroll

October 28, 2016

We appreciate your positive feedback Ben! We are so happy you switched to APS. We love putting our customers first and providing the best support possible!

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